Comentarios del cliente para U-Haul Moving & Storage of Oakville
Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.
Testimonios de recientes clientes de U-Haul Moving & Storage of Oakville
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michelle l. en
They were supportive, helpful and and kind
TONY P. en
Vehicle in very good condition Didn't give u excellent rating because paperwork got messrd up.
Derrel S. en
Service was great! Staff on hand were quick and efficient.
Malcolm D. en
Very well managed and organized. Terrific team
Amanda K. en
This drop off was incredibly easy and customer service was great!
khairi I. en
nice ans easy
Tony R. en
All went smoothly, only down side was that the driver's side night running lights did not work, we drove at night,so we were lucky we had no incidents with the trailer.
Joel P. en
Had an issue with billing. I dont think the location caused it. However they did fix it immediately. Other than that perfect experience.
Benaldo Y. en
The employees at the store were friendly and helpful, however my experience with UHaul this time around was horrible. First off I booked for a van for 7am online, and I was sent an email confirming I was able to pick up the van myself (the self check in). I was given a code and everything. When I got to the location on time, I had to search for the van only to find it parked behind other vehicles and not ready for usage. I had to go in the store, and the staff were great with helping me get set up. However by the time I was in the vehicle it was around 7:40 and I was stuck in traffic for quite some time due to the delay. The Van was clean and ready for use, however it did break down (engine light came on) on me when I was on the highway. The part that still shakes me is after waiting for 90 minutes for the mechanic to arrive, he resets the engine light and tells me the vehicle is safe to drive. He assured me, after my questioning of it. As soon as I got back on the highway, the engine's problem returned and the light came back on. I made my way out of the highway and had to wait again for the tow truck. Waiting and delays were definitely an inconvenience, however I felt the mechanic did not do his due diligence with the vehicle and placed my life in danger by sending me out in a vehicle that wasn't working properly.
Mary R. en
Staff were great!
Brian D. en
Fast service
Angela G. en
Customer service at this location was amazing. It was early morning on a long weekend and he was friendly and very helpful for a 7am pick up.
CHRIS W. en
Great pick up and drop off service!
Doug H. en
Friendly service Very efficient.
Mike S. en
Fast and easy. Courteous, professional staff. Definitely use again.
Allan M. en
I originally rented the truck thinking my extended car insurance provided coverage, which it did not. The guys at the oakville U-Haul went out of their way to adjust my contract to include insurance coverage. Thanks!
eric G. en
The one person working there was overwhelmed. There is a need to have multiple employees who are trained in all aspects of the job. There were only two employees working while we were there. We had to wait for the one employee to check us in and out while another employee was doing landscaping.
heidi d. en
Great facility more the accommodating.
Tammy S. en
Only problem was that the security system was down and we could not see the unit we rented. Staff very friendly and apologic.
wassim d. en
All the team there is great General manager is so helpful Thanks so much
Doug S. en
Great
wassim d. en
The manager is so great guy Mohamad too and the guy who show me the location of my storage They are great team Thank you so much
JENNIFER G. en
average rating because young man seemed like he didn't want to be there.
Doug S. en
Great service
chang mook l. en
The staff was kind and professional.
darryl b. en
This was the best moving experience - renting a truck and the storage experience was ideal and just so easy. This facility was very clean and the staff were well-organized and very professional.
Derrick D. en
n/A
michael p. en
All was good except they charged me for the month and they shouldn't have as I moved out of locker on May 10th before the next cycle.
Amanda L. en
I accidently booked too small of a storage unit. The U-Haul rep I worked with was an absolute saviour, he got a bigger unit for me and was an absolute pleasure to work with! Thank you!
Monique S. en
Employees extremely patient and accommodating. Made a very stressful long day much easier to bear.
Krystle C. en
Great place
ANNEMARIE H. en
Staff always helpful
Donna D. en
I have used the U-Haul truck and storage rental services many times. Always the same excellent service.
john c. en
great help
MICHAEL C. en
Staff was very attentive, informative and courteous.
Aimee G. en
Both employees we're very helpful
Catherine O. en
Was great
Andrew S. en
In preparing to moving I have been in for boxes, trucks and storage. A great team !
SANDRA M. en
Construction next door to facility caused several problems. Most of staff did their best but manager David butler has no customer service skills at all. He brought my rating way down.
SHERIDAN M. en
Staff were always friendly and helpful. They were always working to improve the facilities. Pricing was very competitive.
deepa D. en
Excellent service.
GIORGIO B. en
Great service.
Brandon R. en
Staff was terrific, were able to accommodate my move out request with a smile despite the construction at the facility.
DAVID H. en
Very friendly and helpful.
Marcia B. en
I’m going to try to find another company to store my belongings when I move. The customer service rep was atrocious. He did not care one bit about my questions concerns. SO rude! I’ll go elsewhere
Lizanne P. en
The facility was very conveniently located, and all the staff were nice and helpful.
COLIN C. en
I had a 2nd. floor rental and the Elevator was out of order on several occasions was not working, also controls poorly programmed. IE. If another renter took it up to 2nd floor. Not operable from Gnd.
agnes d. en
UHaul has yet to add this info to my file page. also When I was told I had a reservation confirmed no pertinent info has been attached...no costs or even estimates, no instructions on how you proceed
justin K. en
The worst experience I have have in my life They sold my unit when they promised me an extension . Unit 049 have 15 k worth of my items Derek Buttler swore at me and is a liar I
Peter B. en
.
MATHIEU R. en
Good facility and staff
jiho w. en
Very nice staffs...
jesse c. en
We were clearing out our locker, and needed a small cargo van. Despite informing your staff your prices were nearly double what we would pay from home depot, no comment or action was made.
norma jean v. en
The manager was most friendly and helpful in getting us through a most difficult experience, he went well out of his way to assist. His employees were awesome as well. But the manager was the best!
victor r. en
The staff was very friendly and helpful
Jennifer R. en
Neglected to establish payment options so "missed" the first payment that I expected to come out of credit card. Promptly corrected though.