Customer Reviews for U-Haul Moving & Storage of Oakville

4464 comentarios

478 Woody Rd   Oakville, ON L6K3T6
(Dorval and Speers)

(905) 842-3871

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(905) 842-3871

478 Woody Rd
Oakville, ON L6K3T6
(Dorval and Speers)

Services at this Location:

Horario

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

nothing

Luis B. 
Clasificación:
5.0

Speed up your server- online check-in was impossibly slow.

JOSE-M F. 
Clasificación:
5.0

El cliente no dejó un comentario.

G-MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARKUSM H. 
Clasificación:
5.0

El cliente no dejó un comentario.

RANVIR C. 
Clasificación:
5.0

Helpful and friendly staff, for sure I will be back. Gracias

George K. 
Clasificación:
5.0

Great customer service, fast and efficient, just the way I like it!

JENNIFER ELIZABE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eddy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

IANR M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Satish C.  |  First Impressions 
Clasificación:
4.0

Can't believe you charged one entire additional day (rental period) for just additional 30 mins, given that at booking time I can book so many hours within a day with same price.

FABIO F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Louis P. 
Clasificación:
5.0

Amazing service. Exceeded my expectations. Both service reps (pickup dropoff) were clear and courteous and highly knowledgeable about the offering. I had no doubt of my responsibilities and the support available to me. Thank you for making it easy.

PARMBIRK C. 
Clasificación:
5.0

Very helpful.Thanks u-haul!

JOANNE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEXANDREA D. 
Clasificación:
1.0

El cliente no dejó un comentario.

JOHNPETER K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jamie L. 
Clasificación:
5.0

Used this drop off location before. Very busy.

Robert L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Timothy C. 
Clasificación:
5.0

Leslie provided first class customers service at check in and return,?she clearly explained fees and contract conditions; excellent experience!

LUIS ERNESTO D. 
Clasificación:
4.0

Reset the trípometer before each rental

SCOTT H. 
Clasificación:
5.0

Staff at this location are helpful, courteous and friendly. They are an excellent representative for U-Haul.

Bill H.  |  Overall Experience 
Clasificación:
5.0

Excellent experience from start to finish! Great staff - very friendly and helpful.

THOMAS F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARCW D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARDANDREW K. 
Clasificación:
5.0

Excellent service and customer service too.

Amarbir G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DONNA M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TILAKH K. 
Clasificación:
5.0

Improve the online check in to be more user friendly and easier to walk through! otherwise, excellent service.

YVONNE M M. 
Clasificación:
5.0

Location was fine, customer service was excellent. Checking out took an hour because of system problems. As this was the last Saturday of the month I expected that there would be high volume of business but auto checkout failed and attempts to resolve took a very long time.

DAVIDH S. 
Clasificación:
5.0

The service was excellent and I am very happy with the experience.

HOWARD F A. 
Clasificación:
3.0

Truck should be clean before renting b

JOHN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

WEIMING H. 
Clasificación:
5.0

Excellent staff !!! I did however have a problem with many locations not answering the telephone even though I called several times

DANIEL S. 
Clasificación:
5.0

Great staff and excellent Service! Very helpful and friendly! Will definitely recommend to others! Thanks for another excellent experience!

THOMAS F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Igor C. 
Clasificación:
5.0

Everything went well from the time i booked, using the truck, payment and returns.

ADAM I. 
Clasificación:
5.0

Very smooth and fast transaction.

Thomas M. 
Clasificación:
5.0

Overall, an excellent experience with several staff members at this facility eg Lorelie. My experience with Zachary Cloutier; supportive, helpful and gave good tips and guidance. ¡Gracias!

Prashant M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Darryl L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Peter B. 
Clasificación:
5.0

The lady who assisted me was polite and very helpful. Her name is Lorelie. I am very pleased in use ng U-Haul

Cecilia C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TARALEE P. 
Clasificación:
5.0

Keep pushing hard, your online systems presented a challenge for the coutner person, it took her 45 minutes to go through all the things I went through while reserving it, and to be fair I had to take a call as i didn't expect the long time at the counter and there was a rude person they were explaining a bill to so I was impressed with how hard working and professional the team there is. The professional friendliness and perfect rental unit and vehicle more then made up for a disappointing online experience, everything I chose online and confirmed with the live chat seemed to be forgotten at the counter and it was 45 minutes.

CORY G. 
Clasificación:
5.0

Great staff, friendly and courteous. Never had a storage unit, this was my first time, great experience, I will be recommending it to my family and friends. If needed again, this will be the place I will go to. ¡Gracias!

julie a.  |  Overall Experience 
Clasificación:
5.0

Great customer service, very efficient and thorough. Loved the staff.

AAron Zachary Y.  |  First Impressions 
Clasificación:
5.0

EXCEPTIONAL service! Very professional, courteous and helpful! I'll be back whenever I need moving-related services. ¡Gracias!

JOHN S. 
Clasificación:
5.0

All good!!

KARENL H. 
Clasificación:
5.0

The people at the Woody road location are fantastic. Very knowledgeable and accommodating. Had what I needed and treated me with respect. Unfortunately I was sent there by the Royal Windsor location who wouldn't know customer service if it bit them in the ass. I attended just before my appointment to notice that the trailer I needed was hooked to another vehicle. When I entered, the first advisor told me that trailer was going to BC and there should be another for me. He asked if I saw another one outside and I replied no. He then went out to look and confirmed it wasn't there. He then called the customer that had it and I heard it was supposed to be returned at 4pm. After he hung up, he said "the other Customer had car trouble and is not done, he will bring it at 6:30pm so you can come back at 7pm and get it. I started to advised that I rented it at 5:30pm as I had a condo elevator booked, it was at the point the other advisor walked over raised his voice and basically yelled " If you don't want to wait till 7, then we're not charging you and you can leave!" When I again explained about the elevator reservation, he just walked away. The 1st advisor then called uhaul and changed my reservation to Oakville without even asking if that was OK with me. I guess it was a blessing in disguise as the people at the woddy location were awesome. I commend the Woody road location and seriously suggest Royal Windsor gets their head on straight and stop projecting their problems onto the customer.

JOSEPH-ANTHONY S. 
Clasificación:
5.0

My only thing that wasn't perfect was the difference between my online experience and the counter. I spent some time double checking things with live chat and felt that since I spent more then an hour double checking my reservation I would just go to the counter and double check again and be on my way. The excellent employee spent a lot of time going over the things that I had already went over, since I didn't bring my computer I diidn't have quick answers to every single question, all i wanted was to get what I had spent the time reserving. After 45 minutes of questions I got the rental, if the reservation email had the instruction to bring all those questions i would have, I don't get why I was reminded to bring some info and not all the required inf. I had to take a call as that process was ridicuously long, and the person left me to explain another customers bill. That other customer was being rude and boy I felt those rude urges in me since my online work was pointless. Assuming I didn't do that online work I would say what a great team and building, there was an annoying customer in the building and the team kept there composure and was great with me and my helper, she gave me my first months rent free, I like how they get along with each other and me and my friend, they walked with me to show the keypad which i would have had to gone back and ask for help, all around they are pros and I will come back for the next move.. Thanks

Kenneth Y.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

LOUIS D. 
Clasificación:
5.0

Trailers should be allowed as after hours drop off without issue.

Jeffrey L. 
Clasificación:
5.0

El cliente no dejó un comentario.

VLADIMIR C. 
Clasificación:
3.0

El cliente no dejó un comentario.

KENNETH W R. 
Clasificación:
5.0

The service was excellent. I wish I had got the name of the woman at the customer service desk. She was clear, efficient, and answered my questions. Fantastic experience and I plan on renting from this location again if I need a vehicle in the western GTA.

SEANGORDON T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVINF U. 
Clasificación:
4.0

El cliente no dejó un comentario.

IRENA T. 
Clasificación:
5.0

Very nice lady who helped us on Sunday , awesome location and very clean .

TEODORO O. 
Clasificación:
3.0

I paid $100 for a trip across to the town over.. Then I fuel up with $20 of my own money and thats not even accounted in the order. Im not using U-Haul ever again.. I've been using U-Haul multiple times a year but this time I felt taken advantage of and I am taking my business elsewhere.

DEVON E. 
Clasificación:
5.0

Everything went very smooth, staff were very professional and polite. Will definitely use this location again.

ALLAN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

STANWIN SEBASTI R. 
Clasificación:
4.0

Agents were friendly and helpful. Check in was quick and easy. Return was as well. The only complaint I have is that the truck only had 5/8 tank of gas. Had to stop to put gas in it before we could start with move which was really inconvenient. They don't reimburse if you overfill but it's hard to know how big the tank is, what kind of mileage you will get or how much to put in it. Just rent the truck with a full tank so when you're done you just have to fill it up again - easy and way more convenient.

JASONWAD P. 
Clasificación:
5.0

Good , keep it up

RAJAN I. 
Clasificación:
4.0

El cliente no dejó un comentario.

balyodh S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Janet C. 
Clasificación:
3.0

Have more than 1 attendant on an end of the month weekend! Make sure when a dolly is reserved and paid for that it's actually in the trailer!

Mark F. 
Clasificación:
5.0

El cliente no dejó un comentario.

nick O. 
Clasificación:
5.0

Friendly staff. Quick in and out.

TODDRONALD S. 
Clasificación:
5.0

Great service Great prices

DON V.  |  Overall Experience 
Clasificación:
3.0

The mobile check in service is abominable. Repetitive information, time consuming, not intuitive and completely unfriendly. Then once you struggle thru the mobile check in, you have to check in again, in person, in the office and go through the complete process again! My rental had a check service light on making it difficult to read the mileage and take a photo of the panel-yes that's right. You have to take a photo of the panel on return of the vehicle and again attempt to return the vehicle thru the mobile service.

Cynthia W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael H. 
Clasificación:
1.0

There was one of your workers an older woman with no mask on coughing out her Lungs she did not serve us directly but was the one who got our truck for us- with no Mask on and coughing her germs everywhere in your Speers road location - I should call in Halton Puvblic Health on you it is illegal for her to have N O Mask on and coughing inside the store and trucks she brought to us an older Caucasian lady with glasses on over 50 yrs old or older pls follow up does she have Covid19?....?..

Nancy C. 
Clasificación:
5.0

Staff was very friendly and helpful. Originally had a reservation at the Uhaul on Royal Windsor Dr. Showed up there to pick up the trailer, and they did not have any equipment that was road worthy..despite having a guaranteed reservation, this did not mean anything. Terrible service at this location. Very helpful at the Woody Rd. Location to help me get the trailer I needed.

GARYE H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph T. 
Clasificación:
5.0

Great people

Robert P. 
Clasificación:
5.0

Super convenient online process

John G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frances R. 
Clasificación:
5.0

The mirrors were covered in salt - couldn't see anything until I filled up at a gas station.

NIKOLAJS MICHAEL C. 
Clasificación:
5.0

i would highly recommend this facility the staff was always helpful and friendly they made you feel like family Thank you

RANDY E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RYAN L. 
Clasificación:
5.0

El cliente no dejó un comentario.

IMRAN M A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ingrid B. 
Clasificación:
4.0

El cliente no dejó un comentario.

John K. 
Clasificación:
5.0

Convenient and professional service Thanx to front desk person in Oakville

MURRAY S. 
Clasificación:
4.0

We are happy with the knowledge of the staff not just at the location. The staff on the phone when we booked to the staff in the store. They were professional and caring. Your staff answered my questions I really appreciate their time

Dawn S. 
Clasificación:
1.0

The most disappointing experience ever considering I heard good things about their services. Not only were they not accommodating and rude every time I came in or call, they didn't listen to a thing we ask, was very unhelpful, and very reluctant to do anything, especially during such a tough year. Not to mention, when renting their trucks, they didn't explain about the mileage you can't go over and only disclose this after we return the vehicle, making us not able to get our deposit back. Moving is already stressful enough, but add on to the added stress from some hidden clause that wasn't disclose is unacceptable. If this was explained ahead of time, we would've paid attention to it. I would've given them a 0 if I could. I would never recommend this company to anyone ever again! By far the worst experience I ever had!

jennifer x.  |  Overall Experience 
Clasificación:
2.0

Both staff members were unmasked on arrival. Although they were behind plexiglass I was very uncomfortable given the heightened pandemic

Peter T. 
Clasificación:
5.0

Thanks David and your team. Great job.

ROBERT E P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hiltrud D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SALLY O. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBRA ANNE NANCY S. 
Clasificación:
4.0

He wasn't wearing a mask

Luke T. 
Clasificación:
5.0

Amazing service!

Devon B. 
Clasificación:
5.0

I and my family have used this Oakville U-Haul for years, always reliable, service is great! ¡Gracias!

Peter H. 
Clasificación:
5.0

Zachery was pleasant and helpful. Staff seemed to have understanding that moves are one of life's greatest stressors, representing all kinds of life changes and circumstances and the staff seemed to be be kind, compassionate and helpful. Well done!

Dawn-Angela S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

AYDIN T. 
Clasificación:
5.0

Overall it was great experience, no hiccups... all went well.

Govardhan C. 
Clasificación:
2.0

bad customer service when returned truck. I know it was close to 7 pm but was having trouble with app and person wasn't interested in helping me, worried at just about getting out of there.

keith F. 
Clasificación:
5.0

The check in agent was very friendly and helpful

Paul M. 
Clasificación:
5.0

Extraordinario servicio al cliente

AUGUSTINE A. 
Clasificación:
1.0

The service at this location was very poor. I did not book with Uhaul storage because of the employee Zachaure Cloutier. This employee was very rude and unhelpful. Despite the manager asking him to accommodate my needs and providing me with a storage space more appropriate to load/unload my furniture he refused. I had to rent in a private storage facility which costs more because of this staff member.

Waleed T.  |  Overall Experience 
Clasificación:
5.0

All good. Thanks

Bozhidar D. 
Clasificación:
4.0

El cliente no dejó un comentario.

MARK O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paolo R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL A S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ritu T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Walid A.  |  Overall Experience 
Clasificación:
5.0

A USB charger in the unit and a snow cleaner for the customer's car

Julian V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roman S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dunstan F. 
Clasificación:
1.0

David butlar was not helpful in anyway because his manager asked him to give me storage to be easy to unload from the truck. He tried not helping through the process because of him i had to go pay at a different storage facility instead of getting the month for free.

Waleed T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthonie E. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOUISE K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Yvonne C.  |  Overall Experience 
Clasificación:
5.0

Very considerate staff. Excellent storage centre with clean washroom and lots of equipment. Outstanding.

Carole B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ADAM B. 
Clasificación:
5.0

Its my first time to rent and the store crew is very Accommodating and patience to give me the rules and what to do after. Thumbs up

Sept Ebenezer B. 
Clasificación:
4.0

I got a call 5 hours after I returned the equipment telling me I was late. Other than that this was one of the better experiences I've had with uhaul

Chris K. 
Clasificación:
5.0

El cliente no dejó un comentario.

NOUBAR Y. 
Clasificación:
5.0

Can't think of anything. Overall experience was great! Van I rented was in tip top shape with no signs of gross wear and tear Staff upon delivery and return we polite and prompt

stefan N. 
Clasificación:
4.0

Very good

Glenn W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Derrick D.  |  Overall Experience 
Clasificación:
5.0

Nothing I can think of it was very easy I look forward to renting again

chris J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Glenn W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

gord i.  |  First Impressions 
Clasificación:
4.0

Very easy & quick check out process.

HEATHER DAWN F. 
Clasificación:
5.0

Friendly, professional, very helpful, highly recommended.

julie a.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ninoska c.  |  Overall Experience 
Clasificación:
5.0

Really great customer service! Everyone was really helpful. It was so easy to use the carts and elevator. Super nice staff.

shannon c.  |  First Impressions 
Clasificación:
5.0

UHaul exceeded ALL my expectations! One of the most professional, friendly and accommodating experiences I've had in a long time. I had a difficult situation to deal with and the team at Oakville in particular Melanie Andrew dealt with it and helped me through every step of the way. Being good at customer service is one thing in isolated incidents but achieving service excellence over a period of time is difficult, not for this team. They consistently excelled! I can only deduce that this level of service is central to the UHaul culture. Because of this experience I will go out of my way to not only use UHaul in the future but to recommend UHaul to family, friends and associates. ¡Gracias!

Grant S.  |  Overall Experience 
Clasificación:
1.0

At 8 pm 2 weeks ago -The facility did not assist with the investigation when a customer was physically attacked at the Woody Oakville location. The police were called & involved and perpetrator was arrested 7 days later. The facility did not assist in retrieving camera footage_claiming only one camera was working for the entire facility and only caught the beginning of the altercation. This facility was chosen as it claims to have 24-Hour Video Monitoring-untrue. Nonetheless Miranda & Zachery were extremely helpful and knowledgeable but the "manager" David did not seemingly care nor take any notes about the incident or trauma suffered by the victim . The victim had been transported to Trafalgar Oakville Hospital via ambulance from the UHaul Woody Oakville Location the previous evening after the assault. She is still recovering from the assault. DO NOT RENT STORAGE HERE AS IT IS NOT SAFE.

Nancy B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Yvonne C.  |  First Impressions 
Clasificación:
5.0

Service was exceptional!!!

Mary N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Access Lock & D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

German Z.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kellie D.  |  First Impressions 
Clasificación:
4.0

Clean. Always accessible. Would have loved to have access to a dumping service / facility for any unwanted items that could not be donated.

cAMERON W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan C.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNIFER G.  |  Overall Experience 
Clasificación:
5.0

Good clean units, great location. Staff are friendly and helpful.

Judi v.  |  First Impressions 
Clasificación:
4.0

No light inside the room.

neil m.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Bikisha P.  |  Overall Experience 
Clasificación:
5.0

I believe his name was Zack. He was the only male staff that day anyways. He made sure all my details were point on. I really appreciated his eye to detail. He answered all my questions and did while making me feel like I was dealing with a brother from another mother. I actually was going to go price quote and decided not too, because of his knowledge and friendliness. The staff was the total reason why I went with U-Haul yesterday. Also the free month of rent helped too. Thanks for being rockstars!

Anthony S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CHLOE P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Noa O.  |  Overall Experience 
Clasificación:
2.0

It was so very easy to set up an account but a nightmare to to close. Can't believe the number of calls and time taken to simply say I've moved out and please close my account. Nightmares.

Rodger Y.  |  Overall Experience 
Clasificación:
5.0

David and his staff maintain an excellent facility with friendly, courteous service.

Kevin N.  |  Overall Experience 
Clasificación:
5.0

Thank you for all the years of excellent upkeep and maintenance of your facility plus the help of your friendly office staff. Jackie

JACKIE N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Reinier V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Hiltrud D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BRYAN S.  |  First Impressions 
Clasificación:
4.0

wish it was daily free access until midnight

DAN B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan S.  |  First Impressions 
Clasificación:
5.0

Zack was very helpful

Kingsridge P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Naveed A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ELAINE G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephane C.  |  First Impressions 
Clasificación:
5.0

It is a great facility especially the new climae controlled unit

ANTHONY G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

don c.  |  First Impressions 
Clasificación:
1.0

They gave away my reserved unit and did not inform me until my move in date . Poor business practice!

Steve S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Scott G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin C.  |  Overall Experience 
Clasificación:
5.0

Miranda Galvao was very friendly, polite and very helpful to assist me with all the questions I had. She was very thorough, organized and patient with me and all the other customers. I am very happy with my experience at UHAUL! Gracias

JODI M.  |  Overall Experience 
Clasificación:
5.0

I very appreciate of the kind, friendly and helpful staff that went above and beyond during my two year storage at 478 Woody Street in Oakville. Kindest regards, Sandy Youngman

SANDRA Y.  |  Overall Experience 
Clasificación:
3.0

Tried for 4 days to reach someone at the Oakville Woody location office without success. Probably placed +/-30 calls. Had to drive over to speak to someone. Clean well maintained facility.

Stephen A.  |  Overall Experience 
Clasificación:
5.0

U-Haul is definitely the go-to place for all your packing and moving needs. Staff is friendly, easy going, and helpful from start to finish.

John P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick H.  |  Overall Experience 
Clasificación:
5.0

Fast and efficient service.

Kevin C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennesa A.  |  Overall Experience 
Clasificación:
5.0

No complaints at all, associates very helpful and nice. Gracias

gloria a.  |  First Impressions 
Clasificación:
5.0

Very friendly and courteous staff. Outstanding service. i would highly recommend the Woody Rd. U-Haul location for your storage and moving needs.

Kevin L.  |  Overall Experience 
Clasificación:
5.0

The customer service agent that served me typified excellence and professionalism to the max. He represented the company with confident and was extremely knowledgeable of the products and services that are offered.

Morais W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Chanelle H.  |  Overall Experience 
Clasificación:
4.0

I reserved a 12x10 locker online. However, when I got to site, it was a triangular shape and not rectangular. Worked out ok but still didn't get what I thought that I was renting.

Reinier V.  |  First Impressions 
Clasificación:
4.0

Very friendly staff upon arrival. Clean facilities and good location not too far off of the highway. Would recommend!

Kimberly J.  |  First Impressions 
Clasificación:
5.0

Your staff are amazing. They were always helpful and easy to talk to.

Lynn B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alexander F.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Larissa b.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Elvan H S.  |  First Impressions 
Clasificación:
5.0

U-Haul has revolutionized the business of renting moving vans and storage facilities. The location on Woody Road in Oakville, Ontario is first rate: the equipment and facilities are the best in the business, contract and invoice processes are simple and efficient, 24-hour access to storage units with 1st month free, ample vehicles of all sizes and full stock of moving supplies ... and all staff members are courteous and professional - they go out of their way to make the rental experience perfect! THANK YOU!

andrey h.  |  Overall Experience 
Clasificación:
5.0

Very friendly staff & great prices. Definitely recommend this place!

Anudeep Reddy T.  |  First Impressions 
Clasificación:
5.0

Staff very friendly and professional and understanding. Great experience 

Joseph M.  |  Overall Experience 
Clasificación:
5.0

what a great promotion to get one month's free storage ... I have never used a storage locker before and this was a great introduction ... now I know how it works and I won't hesitate to come back.

Katherine V.  |  Overall Experience 
Clasificación:
5.0

Excellent experience

Tatsiana A.  |  First Impressions 
Clasificación:
5.0

Great service on a busy day! We would highly recommend uhaul for any storage needs.

LOUISE W.  |  First Impressions 
Clasificación:
5.0

I dealt with Dave the GM. He was excellent and helped provide me with a smooth checkout process. thank you for making it a great experience.

Ash A.  |  Overall Experience 
Clasificación:
5.0

Excellent service. It was very convenient that the office was open on New Year s Day and Zachary was very friendly, helpful and informative

Matthew H.  |  First Impressions 
Clasificación:
5.0

Manager and staff were efficient. Facility was clean and well lit. Very smooth in and out as compared with some other locations. The price can't be beat! I highly recommend this location.

david s.  |  Overall Experience 
Clasificación:
5.0

The manager David was extremely helpful and knowledgeable. We have rented vehicles and many storage places in the past. He made the whole experience very simple and fast. Excellent service. 5 stars!

david s.  |  First Impressions 
Clasificación:
4.0

At the beginning of our rental there was a problem with the door locks. Staff were very attentive and help us enter the building as needed.

Tammy S.  |  Overall Experience 
Clasificación:
5.0

Zak is really nice. Top customer service.

Juba B.  |  First Impressions 
Clasificación:
5.0

Exactly what we needed for short term rental space. Easy to access when needed. ¡Gracias!

Dana S.  |  Overall Experience 
Clasificación:
5.0

Great service and top notch staffz

craig e.  |  Overall Experience 
Clasificación:
4.0

Just need lighting in the units!

TERRY-LYNN S.  |  Overall Experience 
Clasificación:
5.0

I'm glad I came to the right place.

Idil A.  |  Overall Experience 
Clasificación:
2.0

Great people at the desk. Horribly slow computer systems created a huge lineup in the showroom and made everyone very frustrated. Time to invest in new IT infrastructure to speed up servicing clients.

nick e.  |  First Impressions 
Clasificación:
5.0

They were supportive, helpful and and kind

michelle l.  |  First Impressions 
Clasificación:
4.0

Vehicle in very good condition Didn't give u excellent rating because paperwork got messrd up.

TONY P.  |  Overall Experience 
Clasificación:
4.0

Had an issue with billing. I dont think the location caused it. However they did fix it immediately. Other than that perfect experience.

Joel P.  |  Overall Experience 
Clasificación:
4.0

Great facility more the accommodating.

heidi d.  |  Overall Experience 
Clasificación:
4.0

Only problem was that the security system was down and we could not see the unit we rented. Staff very friendly and apologic.

Tammy S.  |  First Impressions 
Clasificación:
5.0

All the team there is great General manager is so helpful Thanks so much

wassim d.  |  Overall Experience 
Clasificación:
5.0

Great

Doug S.  |  Overall Experience 
Clasificación:
5.0

The manager is so great guy Mohamad too and the guy who show me the location of my storage They are great team Thank you so much

wassim d.  |  First Impressions 
Clasificación:
3.0

average rating because young man seemed like he didn't want to be there.

JENNIFER G.  |  First Impressions 
Clasificación:
5.0

Great service

Doug S.  |  First Impressions 
Clasificación:
5.0

The staff was kind and professional.

chang mook l.  |  First Impressions 
Clasificación:
5.0

This was the best moving experience - renting a truck and the storage experience was ideal and just so easy. This facility was very clean and the staff were well-organized and very professional.

darryl b.  |  Overall Experience 
Clasificación:
5.0

n/A

Derrick D.  |  First Impressions 
Clasificación:
4.0

All was good except they charged me for the month and they shouldn't have as I moved out of locker on May 10th before the next cycle.

michael p.  |  Overall Experience 
Clasificación:
5.0

I accidently booked too small of a storage unit. The U-Haul rep I worked with was an absolute saviour, he got a bigger unit for me and was an absolute pleasure to work with! ¡Gracias!

Bradley A.  |  First Impressions 
Clasificación:
5.0

Employees extremely patient and accommodating. Made a very stressful long day much easier to bear.

Monique S.  |  First Impressions 
Clasificación:
5.0

Great place

Krystle C.  |  Overall Experience 
Clasificación:
5.0

Staff always helpful

ANNEMARIE H.  |  Overall Experience 
Clasificación:
5.0

I have used the U-Haul truck and storage rental services many times. Always the same excellent service.

Donna D.  |  Overall Experience 
Clasificación:
5.0

great help

john c.  |  First Impressions 
Clasificación:
4.0

Staff was very attentive, informative and courteous.

MICHAEL C.  |  Overall Experience 
Clasificación:
5.0

Both employees we're very helpful

Aimee G.  |  First Impressions 
Clasificación:
5.0

Was great

Catherine O.  |  Overall Experience 
Clasificación:
5.0

In preparing to moving I have been in for boxes, trucks and storage. A great team !

Andrew S.  |  First Impressions 
Clasificación:
2.0

Construction next door to facility caused several problems. Most of staff did their best but manager David butler has no customer service skills at all. He brought my rating way down.

SANDRA M.  |  Overall Experience 
Clasificación:
5.0

Staff were always friendly and helpful. They were always working to improve the facilities. Pricing was very competitive.

SHERIDAN M.  |  Overall Experience 
Clasificación:
5.0

Excellent service.

deepa D.  |  Overall Experience 
Clasificación:
5.0

Great service.

GIORGIO B.  |  Overall Experience 
Clasificación:
5.0

Staff was terrific, were able to accommodate my move out request with a smile despite the construction at the facility.

Brandon R.  |  Overall Experience 
Clasificación:
5.0

Very friendly and helpful.

DAVID H.  |  Overall Experience 
Clasificación:
1.0

I'm going to try to find another company to store my belongings when I move. The customer service rep was atrocious. He did not care one bit about my questions concerns. SO rude! I'll go elsewhere

Marcia B. | Reservación
Clasificación:
5.0

The facility was very conveniently located, and all the staff were nice and helpful.

Lizanne P.  |  Overall Experience 
Clasificación:
3.0

I had a 2nd. floor rental and the Elevator was out of order on several occasions was not working, also controls poorly programmed. IE. If another renter took it up to 2nd floor. Not operable from Gnd.

COLIN C.  |  Overall Experience 
Clasificación:
3.0

UHaul has yet to add this info to my file page. also When I was told I had a reservation confirmed no pertinent info has been attached...no costs or even estimates, no instructions on how you proceed

agnes d. | Reservación
Clasificación:
1.0

The worst experience I have have in my life They sold my unit when they promised me an extension . Unit 049 have 15 k worth of my items Derek Buttler swore at me and is a liar I

justin K.  |  Overall Experience 
Clasificación:
5.0

.

Peter B.  |  Overall Experience 
Clasificación:
5.0

Good facility and staff

MATHIEU R.  |  Overall Experience 
Clasificación:
5.0

Very nice staffs...

jiho w.  |  Overall Experience 
Clasificación:
4.0

We were clearing out our locker, and needed a small cargo van. Despite informing your staff your prices were nearly double what we would pay from home depot, no comment or action was made.

jesse c.  |  Overall Experience 
Clasificación:
5.0

The manager was most friendly and helpful in getting us through a most difficult experience, he went well out of his way to assist. His employees were awesome as well. But the manager was the best!

norma jean v.  |  Overall Experience 
Clasificación:
5.0

The staff was very friendly and helpful

victor r.  |  Overall Experience 
Clasificación:
4.0

Neglected to establish payment options so "missed" the first payment that I expected to come out of credit card. Promptly corrected though.

Jennifer R.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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