Comentarios del cliente para U-Haul Moving & Storage of Oak Lawn

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Oak Lawn

Grado total:

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Samuel P.
Grado:

El cliente no dejó un comentario.

Elizabeth D.
Grado:

Dude was friendly and explained thing well. Price was great! Will recommend to everyone.

Carlos G.
Grado:

El cliente no dejó un comentario.

Larry D.
Grado:

Outstanding professional experience from pickup to drop off! Top shelf! Larry Deetjen

clarence M.
Grado:

No problems. Another worry free experience at Oak Lawn Uhaul.

Shanel D.
Grado:

El cliente no dejó un comentario.

Graciela M.
Grado:

I liked that I was able to get it fast however it was a old model I drove it and it seems it would move side ways, I didn't feel safe in it. then when returning it the app didn't let me do it on line. I am expecting 20 refund for the inconvenience I talked to someone the next day and told them the problem, I have pictures of me trying to return it on line.so it wasn't right for me to be charged penalty for that. personnel were nice to me and explained everything.

CHRISTINA P.
Grado:

None

Javon E.
Grado:

El cliente no dejó un comentario.

Peter G.
Grado:

Everything was great , thanks

Daniel M.
Grado:

El cliente no dejó un comentario.

Erica W.
Grado:

El cliente no dejó un comentario.

Larry Y.
Grado:

Great job

Martell F.
Grado:

The customer service was horrible The general manager was okay however the guy who was assisting us with the trailer in the truck had the worst attitude in the world he was yelling at me he was rude he cussed a few times I went to the general manager to complain and he all he said was I will come and help out I'm sorry but he can't be a little aggressive at times which whatever that means but this was horrible plus very expensive extremely expensive for for what it's worth

clarence M.
Grado:

Clean, dependable equipment and professional, courteous employees. Always a pleasurable experience when I come to the Oak Lawn Uhaul.

Adello P.
Grado:

Na

Sharmane R.
Grado:

El cliente no dejó un comentario.

Stacy A.
Grado:

El cliente no dejó un comentario.

Donald S.
Grado:

El cliente no dejó un comentario.

Anthony P.
Grado:

nice job - Brenda was very friendly and prompt. thank you

Wilneka B.
Grado:

El cliente no dejó un comentario.

Terrance H.
Grado:

El cliente no dejó un comentario.

Amy F.
Grado:

El cliente no dejó un comentario.

Jimmy F.
Grado:

El cliente no dejó un comentario.

Cynthia H.
Grado:

El cliente no dejó un comentario.

Patricia A.
Grado:

El cliente no dejó un comentario.

Annie H.
Grado:

El cliente no dejó un comentario.

GUADALUPE M.
Grado:

El cliente no dejó un comentario.

Lolita H.
Grado:

El cliente no dejó un comentario.

Paul D.
Grado:

The location and staff were excellent at addressing the problem I had...the truck number assigned to me was not in the lot when I arrived at 8:15 AM because it had been given to someone else the night before - this all occured after hours - so you phone support people gave them the opening code for my truck but never update the reservation!!! I wasted 45 minutes while the store staff figured out and corrected the problem. This was very inconvenient as we were on a tight schedule. Please look up what associate made this error and coach on them on the appropriate procedure so your customers experience this again.

Timothy K.
Grado:

local staff was great, very helpful, nice, courteous. job well done

Andrew W.
Grado:

El cliente no dejó un comentario.

Robert K.
Grado:

good service excellent employees

Jose O.
Grado:

El cliente no dejó un comentario.

Javon E.
Grado:

El cliente no dejó un comentario.

Kashawnda S.
Grado:

Staff should explain why they want a contact from the renter. I couldn't get a clear answer on why I had to give a name and number. They didn't even call it an emergency contact ; they actually dialed the person's number and told him my business.

Billy J.
Grado:

El cliente no dejó un comentario.

carl B.
Grado:

El cliente no dejó un comentario.

clarence M.
Grado:

GREAT

Tyrone R.
Grado:

?

Azalea P.
Grado:

El cliente no dejó un comentario.

Xavier C.
Grado:

El cliente no dejó un comentario.

Chante C.
Grado:

El cliente no dejó un comentario.

John S.
Grado:

El cliente no dejó un comentario.

Kirby T.
Grado:

El cliente no dejó un comentario.

Richard B.
Grado:

The staff was very helpful and made the experience simple and convenient

Stacy A.
Grado:

Very well informed with what you might need

Christopher F.
Grado:

The process was great! No improvement needed.

Gary H.
Grado:

El cliente no dejó un comentario.

CODY C.
Grado:

my vehicle was damage from the equipment i rented

Victor J.
Grado:

El cliente no dejó un comentario.

Michael S.
Grado:

El cliente no dejó un comentario.

Andrew M.
Grado:

There is nothing you can do to improve because from my point of view you were perfect.

Edward B.
Grado:

El cliente no dejó un comentario.

clarence M.
Grado:

Uhauls finest. Highly recommended!

Jeffrey M.
Grado:

El cliente no dejó un comentario.

James H.
Grado:

El cliente no dejó un comentario.

Gary D.
Grado:

Think after I’ve rented so many times over and over again with your company, they should of gave me some kind of a break on price, because ratchets where rusted didn’t work well at all I wound up using my Ratchet straps with the hook because yours would not work properly thank God I had them in my truck!! Please contact me if you would like to Discuss this matter further 708-528-0991

Max S.
Grado:

Excellent customer service. Friendly and professional

Audrey M.
Grado:

El cliente no dejó un comentario.

Charles N.
Grado:

guy who checked me out when I returned the truck very helpful - explained everything in full detail.

Susan V.
Grado:

Danny was GREAT and took care of me with quick and professional service! I wish all your employees had his professional attitude in courtesy..

Gary B.
Grado:

Brenda is an excellent in store agent Always helpful and smiling.

clarence M.
Grado:

GREAT!!!!

Janice B.
Grado:

El cliente no dejó un comentario.

Denise D.
Grado:

Everything was perfect from start to finish!

Saif N.
Grado:

El cliente no dejó un comentario.

Paul A.
Grado:

They never get the destination right. We always get a call from someplace else saying were is the truck. This has happened 8 times.

Diane R.
Grado:

El cliente no dejó un comentario.

Tabitha K.
Grado:

The other store whom I called & made reservations with cancelled my reservations..when I’d called in on the week of November 15th I’d specifically told them that I’d pick the truck up after 4p on the 30th when I’d gotten off work & that it would be a one way truck. I was upset & couldn’t move on the date I’d expected to..but the store on 87th & Cicero was closing in 20 min but 2 young men made everything possible for me..I’m grateful for the 2 young men for the outstanding job.

Russell H.
Grado:

I have rented a van and purchased many packing boxes from this location. The experience was great. This time I needed a 15 foot truck. The sales agent pulled keys from the middle of the rack of 15 foot truck keys for the one for me. I think the truck was the oldest, most beat up in the fleet. The engine and wind noise at highway speeds was deafening. There were many other newer 15 foot trucks available. I had to ask the sales agent to repeat herself whenever she said anything as I could not understand what she was saying. I have not had ANY issues with any other staff members at this location.

clarence M.
Grado:

Triple A service and equipment!

JAMES S.
Grado:

El cliente no dejó un comentario.

clarence M.
Grado:

Never a problem at Oak Lawn U-Haul. Helpful, courteous employees and dependable, clean equipment.

Kevin L.
Grado:

I have been renting trailers from uhaul for quite some time. I personally am not a fan of your new system where I have to check the trailer for damage and upload pictures if so. I feel that because it is your trailer one of your employees should walk around the equipment with me and document any damage like it was before. It sounds like you don't want to be liable.

Tamika H.
Grado:

El cliente no dejó un comentario.

Noel D.
Grado:

Fast check out and check in. Pleasant staff.

Shamira M.
Grado:

Have more 15 to 17 Trucks Available

Kimberly C.
Grado:

wonderful people

Daniel M.
Grado:

After the short delay was out of the store in just a few minutes. Very good service

Kenneth L.
Grado:

None so far.

Miomir M.
Grado:

I was very pleased with customer service at this place. How they welcome their customers and how they make sure that everything is covered before customer drives off. I highly recommend this place.

kathleen D.
Grado:

Vehicle was filthy when I picked it up. Upon check in I was charged and additional $95 with no explanation why. I returned the vehicle with less miles than I paid for and was not credited for the miles I did not use. I was told by the representative in the office after he charged my credit card without my consent that I should call customer service via telephone if I have an issue. This is atrocious service.

Eddie F.
Grado:

El cliente no dejó un comentario.

Charles W.
Grado:

The app was great. I have rented before where my memory told me to be ready for a lengthy painful process-just the opposite occurred. We walked in, I was late, but that did not matter. Since I used the app to register for the vehicle everything was pretty much done. I provided my license and credit card, inspected the vehicle, and went on my way.

Tytrea W.
Grado:

The staff was friendly and professional

Nicholas K.
Grado:

El cliente no dejó un comentario.

Jennifer J.
Grado:

El cliente no dejó un comentario.

Shardonnay H.
Grado:

El cliente no dejó un comentario.

clarence M.
Grado:

Customer service is excellent, bend over backward to help and accommodate you. Dependable equipment.

Alice G.
Grado:

El cliente no dejó un comentario.

Joseph A.
Grado:

El cliente no dejó un comentario.

Diane M.
Grado:

Thank you for assisting me.

Mary M.
Grado:

Brenda is a great asset -always nice and helpful!

Ronald W.
Grado:

El cliente no dejó un comentario.

Wayne S.
Grado:

El cliente no dejó un comentario.

Casimir W.
Grado:

Service was very pleasant and as expeditious as possible with only one clerk checking folks in and only one person running equipment to the door. Upon the return of equipment, service was very efficient and expeditious. Would recommend to anyone. Just the fact of being charged 99 cents per mile AND for gas is too much.

Karen U. | Overall Experience |
Grado:

Quick and friendly

Dawn J.
Grado:

Last minute rental went smoothly. Knowledgeable and friendly staff.

Dennis C.
Grado:

El cliente no dejó un comentario.

Craig N.
Grado:

El cliente no dejó un comentario.

Cheryl J. | Overall Experience |
Grado:

They were all wonderful.

shantrice r. | First Impressions |
Grado:

Nice customer service.

Tanya K. | Overall Experience |
Grado:

I had a storage unit there for 12 months while i was living in another state. I am very pleased with knowing that being 992 miles away my personal belongings were kept safe.

Cheryl J. | First Impressions |
Grado:

Wonderful customer service!!

ALEXANDER C. | First Impressions |
Grado:

Brenda was very polite.. And took care of me Quickly and very informative..

Francisco H. | First Impressions |
Grado:

Great customer service.

Loretha S. | Overall Experience |
Grado:

The driveway to access the storage unit is hard to drive into with a 17 foot truck

LISA T. | Overall Experience |
Grado:

The only drawback was the construction near the entryway which I know is temporary...

latrice h. | Overall Experience |
Grado:

I love this location the staff is very friendly and helpful..

aginieszka s. | Overall Experience |
Grado:

Workers were super friendly and helpful and answered all my questions.

Onivi K. | First Impressions |
Grado:

Great service by Ryan

aginieszka s. | First Impressions |
Grado:

The two gentlemen that helped me were absolutely great. They explained everything in detail and showed me around and how everything works.

latrice h. | First Impressions |
Grado:

The employees are always nice friendly and helpful...

caroll h. | First Impressions |
Grado:

Excellent customer service from Brenda, Marc and a third young man whose name I didn't get, all of them were very accommodating.

ERNEST Y. | First Impressions |
Grado:

All the staff were very helpful and knowledgeable, they made a task that is a physical pain a very pleasant experience.

nadel p. | Overall Experience |
Grado:

Completely satisfied with U-Hall Storage.

johnathan j. | Overall Experience |
Grado:

15' truck had no cruise control. Very little explanation on how to use the dolley. Dolley not in the best condition. But staff was friendly and courteous.

BLANCA R. | Overall Experience |
Grado:

Always friendly service and ready to help. Brenda is a lifesaver. I would highly recommend this facility.

Marcus W. | Overall Experience |
Grado:

Rude and un reasonable staff especially Marc Coffman. Unprofessional to the max, the reviews were right about him. Get rid of him and put lights up in those dark units and it would make it a better pl

sonia r. | Overall Experience |
Grado:

Thank you guys for keeping my belongings safe and clean at a reasonable price.

megan s. | Overall Experience |
Grado:

Jimmy, the man who checked me out was very helpful and literally jogged to get my truck. He wasn't dragging his feet and he was very friendly.

ALEXIS G. | Overall Experience |
Grado:

New general manager is needed at that location. He’s the only one that was already rude and unprofessional. He will even talk about the customers behind their back to the other customers. Mark fire!

gary b. | Overall Experience |
Grado:

Should be cheaper

No reviews have been submitted for this location.

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