Comentarios de los clientes para U-Haul Moving & Storage of Oak Creek

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Oak Creek

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

JOHN H.
Clasificación:

El cliente no dejó un comentario.

BRADLEY Z. | Overall Experience |
Clasificación:

Overall the place was always clean and orderly. And the people were always very friendly and helpful.

FAY R.
Clasificación:

Excellent customer service. I use this location often because. Of the speed in processing the rental

David K. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

MICHELE P.
Clasificación:

archie seems to be each time i pick up and drop off. he is always friendly with all the customers i see... and really patient! deserves a raise at the very least!! i rented at uhaul zip 53172 which is much closer to where i live but made things very difficult.. shelly the mgr at zip 53154 is also great... too much to type here

CHARLES W.
Clasificación:

The entire process with U-Haul was remarkably smooth. I'll use U-Haul again for my projects.

JEANNETTE C.
Clasificación:

El cliente no dejó un comentario.

Jonathan S.
Clasificación:

El cliente no dejó un comentario.

Jacob W.
Clasificación:

Improve your app so it's easier to use. Make sure it is truly full of gas we got in said it was full at 350 miles started driving fuel gauge went down when we filled up it gave us 480 miles. Know how many miles each tank can go

LUIS R.
Clasificación:

El cliente no dejó un comentario.

Adrianna P. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

MICHELE P.
Clasificación:

i have rented this same van about a month ago and the accessory plug near drivers side still doesnt work...thats why i checked not applicable above... shelly the location manager is super and the young man that checked me in and out superior also.. i had asked for a mileage break as the

Sylver S.
Clasificación:

Michelle was a ROCK STAR. I arrived about 15 mts. late for my reservation time, but all went super well. Michelle was SO FAST in getting the paperwork processed and instructions given. She made the entire process a breeze. She was nice, friendly and conversational. I thoroughly enjoyed the experience and would come back again and HIGHLY RECOMMEND this location to rent a vehicle whether it's for a move or (in my case) just picking up a large new piece of furniture to take back to my home!)

HEATHER D.
Clasificación:

The rep that helped me was great. We did mention when we returned the trailer that it bounced while towing pretty significantly. My husband even tried tightening it more and that didn't help. Not sure if it was our hitch or the trailer. Still great experience, good equipment and price.

Brandy A.
Clasificación:

The lane and sign to tell where to drop off equipment or a little confusing. The scene to direct you towards one gate and then when you get to that gate there's a sign that says go to the main. When I had completed dropping off my equipment I saw a another customer coming in to also drop off a trailer, they had the same problem and actually stopped me to ask what I did.

LILLIAN S.
Clasificación:

El cliente no dejó un comentario.

Steven W.
Clasificación:

El cliente no dejó un comentario.

Thomas Z.
Clasificación:

Excellent customer service

MICHAEL C.
Clasificación:

El cliente no dejó un comentario.

Milan K.
Clasificación:

Great experience again and great rates! Job well done.

robert P.
Clasificación:

Very smooth. No issues at all!

RAMIRO V.
Clasificación:

Employees were very friendly and helpful attaching the auto transport trailer.

Steven P.
Clasificación:

Very friendly staff. I will be back.

Steven M.
Clasificación:

Great, polite, fast, wonderful customer service!

Derrar B.
Clasificación:

El cliente no dejó un comentario.

STEVE C. | Overall Experience |
Clasificación:

Michelle was awesome and a great help. The only place I will consider for storage. They make it really easy.

KELSEY P.
Clasificación:

El cliente no dejó un comentario.

Aaron B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Dana G.
Clasificación:

El cliente no dejó un comentario.

George G.
Clasificación:

I had to drive 40 miles to this location, only to find an inoperative 5 X 8 cargo trailer. After an hour of unsuccessfuly trying to fix the wiring (no lights) they finally contacted Uhaul corporate and found another trailer for which I had to drive an additional 20 miles farther north. However in fairness Uhaul corp. Did come through and deliver

peter B.
Clasificación:

The guy showed up @ 9:15. The store was supposed to be open @ 9:00, I would recommend this location to a friend and I have. I told him don't make an appointment right when they open or you will be waiting. The manager needs her phone number on the door for instances like this.

CLarence T.
Clasificación:

The staff was really helpful and educated Very friendly and answered all my questions with great knowledge thank you

Joseph R.
Clasificación:

No hassle experience, with friendly staff.

Alexander K.
Clasificación:

El cliente no dejó un comentario.

Gilbert L.
Clasificación:

El cliente no dejó un comentario.

Gail K.
Clasificación:

El cliente no dejó un comentario.

Mauricia F.
Clasificación:

El cliente no dejó un comentario.

OSCAR C.
Clasificación:

El cliente no dejó un comentario.

Jason L.
Clasificación:

El cliente no dejó un comentario.

RACHEL K.
Clasificación:

El cliente no dejó un comentario.

Patrick F.
Clasificación:

Great service picking up and dropping off.

DONNA M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Archie T.
Clasificación:

Everyone was professional and friendly. Wonderful service.

Gracie S.
Clasificación:

El cliente no dejó un comentario.

Laura R.
Clasificación:

El cliente no dejó un comentario.

James S.
Clasificación:

El cliente no dejó un comentario.

MICHELE P.
Clasificación:

after picking up vehicle and leaving, i noticed the power plug near drivers side wasnt working so it was good there was another on passenger side. contacted location directly so they could write this up for next customer.. silly me, travelled the wrong way at dusk and tallied up an extra 12 miles ! my first experience with a different staff member at check in did not go well.This time a had same person at both checkout and in! went much smoother. Location mgr also outstanding... NOTE, I AM NOT A FAN OF THE NEW CARGO VANS THAT DO NOT HAVE SLIDING DOOR NOR INTERIOR LIGHT IN BACK!!

James S. | First Impressions |
Clasificación:

Vehicle availability at the pickup site desired should be more accurate before selection is made.

Richard B.
Clasificación:

A no contact drop off. Very Covid-19 safe. I'm a previous and will be future costumer. Thanks again. Rich

RICHARD C.
Clasificación:

El cliente no dejó un comentario.

Imran S.
Clasificación:

Facility and equipment are awesome but returning the equipment after hours was a hassle. U-Haul.vom/share wouldn't give me any option to return. Wasted couple of hours there, even called 1(800) 468-4285 but it was totally waste of time. They left the message for the facility for not to charge me a $20 convenience fee as they have to check in for me.

JAMES H.
Clasificación:

El cliente no dejó un comentario.

Scott R.
Clasificación:

El cliente no dejó un comentario.

Lori M.
Clasificación:

I was charged for using the dolly in the truck even thought I didn't use it. The equipment was still connected when we unloaded the truck and closed it. I tried to explain that to the person and she was not very nice about it. That equipment came loose likely after hitting a bump on the road. Maybe you need a better way to secure those things. I SHOULD NOT BE CHARGED FOR IT!!!!!

ANTHONY L.
Clasificación:

El cliente no dejó un comentario.

Joey M.
Clasificación:

El cliente no dejó un comentario.

Andrew W. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Michael D.
Clasificación:

Everything went very smooth I would change nothing .

Brandon K.
Clasificación:

Truck was not ready when it was suppose to be. Setup 24/7 service to get the truck at 0700. Truck was not ready and had to wait till 0900 to retrieve the truck.

James S.
Clasificación:

El cliente no dejó un comentario.

MARC Y.
Clasificación:

Owner was very nice, friendly and helpful. Truck was old and sluggish to drive but it served it's purpose.

Christopher H.
Clasificación:

El cliente no dejó un comentario.

Keith B.
Clasificación:

El cliente no dejó un comentario.

Janet B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Miriam M. | First Impressions |
Clasificación:

Very awesome customer service ...

Tammy T.
Clasificación:

El cliente no dejó un comentario.

Joseph M.
Clasificación:

The check in and return process was easy and quick and the rep who helped me was knowledgable and very friendly. This was my second time at this location and the experience both times was excellent. I will definately be back.

IRINA E.
Clasificación:

Great service and staff is very friendly. Thank you!

Fadi M.
Clasificación:

El cliente no dejó un comentario.

Richard C.
Clasificación:

El cliente no dejó un comentario.

BRIAN H.
Clasificación:

El cliente no dejó un comentario.

Richard S.
Clasificación:

El cliente no dejó un comentario.

SALVADOR V.
Clasificación:

Trailer was misaligned causing to burn thru front passenger tire, was left stranded twice on the road.

Susan B.
Clasificación:

Excellent customer service

Patrick J.
Clasificación:

El cliente no dejó un comentario.

Benjamin T.
Clasificación:

Nothing it was a wonderful experience. Easy to do online. The woman at the desk was friendly and awesome!!

Deborah A.
Clasificación:

El cliente no dejó un comentario.

Yvonne K.
Clasificación:

El cliente no dejó un comentario.

Milan K.
Clasificación:

Michelle and staff provided excellent service! Thank You!

elwood F.
Clasificación:

Staff was great to work with and very helpfull

Thomas H.
Clasificación:

Friendly and very helpful staff! Will definitely recommend to family and friends.

KEVIN W. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

ROBERT R.
Clasificación:

El cliente no dejó un comentario.

Eric H.
Clasificación:

El cliente no dejó un comentario.

Vincent G.
Clasificación:

El cliente no dejó un comentario.

Srinivasa B.
Clasificación:

Overall it was a pleasant experience from renting, pickup and drop off. Staff is very co-operative and helpful.

Mark G.
Clasificación:

El cliente no dejó un comentario.

Paul-Michael R.
Clasificación:

Easy and quick

Herbert D.
Clasificación:

Please don't give the equipment to people when they are not in good condition.

Allen S.
Clasificación:

El cliente no dejó un comentario.

Susan R.
Clasificación:

El cliente no dejó un comentario.

Linda W.
Clasificación:

El cliente no dejó un comentario.

Randy H.
Clasificación:

El cliente no dejó un comentario.

Claudia M.
Clasificación:

Your staff is super friendly, helpful,the equipment was ready clean at the time promised. Great experience

FRANKIE E.
Clasificación:

Everything was great. The u boxes made my move much easier.

steven K.
Clasificación:

El cliente no dejó un comentario.

BETHANY J.
Clasificación:

Everyone was extremely friendly and helpful. First time renting trailer. A+++!

Barry C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

MELINDA H.
Clasificación:

The gentleman that helped me was very polite, courteous and friendly.

Martin C.
Clasificación:

Wonderful experience with 2 rentals (7/27/20 and 7/30/20).

Karolyn B.
Clasificación:

Nothing! This was not my original drop off location. Staff was extremely helpful, accommodating and knowledgeable. Working with the person who helped me check in will probably be the highlight of my cross country mobe!

TABI N.
Clasificación:

I was able to make a last-minute reservation. The reps were very courteous. The Truck was in great shape and well cleaned. Thank you for the help!

Hannah M.
Clasificación:

The man at the counter was fantastic. So friendly and definitely meant to be in customer service. He had great energy and seemed to really enjoy his job.

RONALD G.
Clasificación:

The original drop off location was changed because of a rude staff member there so I requested a different drop location so as to avoid a conflict with the Uhaul employee. This guy at the original drop location should be spoken to. I filed a complaint but so far no one has contacted me to hear my complaint.

TIARRA F.
Clasificación:

Everything was perfect

Jacki K.
Clasificación:

This site does not have the size truck we rented. It took us 3 trips requiring 3 hours of driving amd mileage to finally get a truck. This was HIGHLY stressful and an unacceptable situation.

Mackenzie B.
Clasificación:

El cliente no dejó un comentario.

Dale P.
Clasificación:

El cliente no dejó un comentario.

RICHARD C.
Clasificación:

Great service.

CHRISTINE M.
Clasificación:

The representative who helped me was more than helpful, kind and knowledgeable, he did a great job form pick up to return. The pick up truck I rented was a fantastic ride!

ANDREW G.
Clasificación:

It was a great experience

Terry K.
Clasificación:

All was great.

DEONCO S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Mallory M. | Overall Experience |
Clasificación:

Fantastic service!!

Rebecca B. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

WILLIAM T. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jeremiah S. | First Impressions |
Clasificación:

Very good facility, clean, great service.

Aileen V. | Overall Experience |
Clasificación:

Michelle gave excellent service. She explained everything and was very polite and friendly. She is an excellent ambassador for U-Haul!!

Stephen C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Tamra C. | First Impressions |
Clasificación:

Just wanted to give feedback on the new unit. It is impossible to move items in the unit that are heavy and need a dolley because it does not have a smooth surface like the older units.

CHARLES H. | Overall Experience |
Clasificación:

Excellent facility - secure and well-maintained.

NICOLE AND KEVIN s. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Sheile H. | Overall Experience |
Clasificación:

Michelle was very nice & helpful

Jerry L. | Overall Experience |
Clasificación:

Our storage locker was easy to get to any time of the day.

Erika A. | Overall Experience |
Clasificación:

Michelle was a joy to work with when the pandemic issues made things complicated for me as I was affected by the no work order. She went above and beyond for my situation!

Aileen V. | First Impressions |
Clasificación:

Wish we could make more than 2 visits to the storage room per day. Seems very restrictive especially when there are only 2 of us trying to put our stuff in it.

Doug P. | Online Move In |
Clasificación:

El cliente no dejó un comentario.

Shaun S. | First Impressions |
Clasificación:

I love using U-Haul for my moving day.

HECTOR O. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

gilbert g. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

chris l. | Overall Experience |
Clasificación:

Great place for my situation

SCOTT F. | Overall Experience |
Clasificación:

Terrence is professional and knowledgeable, I'll add outgoing and friendly. We've been at this location since 2014 … never an issue one, great service, great place!

Johnnie and pam C. | Overall Experience |
Clasificación:

Staff was great and facility easy to access. Mobile. App and auto billing pretty easy to use.

MARIO M. | Overall Experience |
Clasificación:

Great facility! Would definitely use them again!

kendra m. | First Impressions |
Clasificación:

The staff is always nice ave courteous keep up the great work

Angel R. | Overall Experience |
Clasificación:

Horrible service given by manager of property. I emptied the storage and went to turn it in, renewal was four days ago but still had to pay for the full month, no discount or anything given.

dawn B. | Overall Experience |
Clasificación:

Terrence was amazing at helping me this summer during a crisis of selling my home, downsizing, moving to a small apartment at the same my husband received a 4th stage cancer diagnosis.

eric h. | Overall Experience |
Clasificación:

My entire experience here was a positive one. Every interaction was smooth and the staff was friendly and professional. I've already recommended to a few friends they utilize this storage facility.

Noreen L. | First Impressions |
Clasificación:

Terrance Mims checked us in and set us up with a lock and insurance for our storage unit. Jennifer Hess helped us with our lock and the unit door which wasn’t closing properly. Excellent service!!

jon b. | First Impressions |
Clasificación:

Ok

CYNTHIA S. | First Impressions |
Clasificación:

A bit of a mixup on dropoff location, but resolved quickly. The oak creek drop off was busy. When asked why it took 30 mins to check in/out 4 customers was told the computers were slow and crashing.

Cynthia R. | First Impressions |
Clasificación:

We arrived 15 min before the office closed. Upon inspecting our reserved storage unit, it was too small for our needs. The agent helped us change units without complaint of it being after closing.

TARA B. | Overall Experience |
Clasificación:

100% satisfied

saif and walla m. | First Impressions |
Clasificación:

It was all good and fast service

Mable L. | Overall Experience |
Clasificación:

Very friendly and helpful in answering guestions.

verdelle s. | Overall Experience |
Clasificación:

This was the first time I needed to use a storage facility and I am happy with the service provided by the staff at Oak Creek.

ROCHELLE A. | First Impressions |
Clasificación:

The customer service was excellent and very helpful on all questions. Thanks so much

ahmet y. | Overall Experience |
Clasificación:

Not good!

Bruce B. | Overall Experience |
Clasificación:

moved u-box from Phoenix to Milwaukee took 8 days and all arrived just perfect condition, rates were better than competes staff was extremely helpful , would use again

mathew k. | Overall Experience |
Clasificación:

Friendly and helpful staff

Deann H. | Overall Experience |
Clasificación:

Manager was very helpful

carmen r. | First Impressions |
Clasificación:

Nice guy who help me and yes Ill use the service some time again

Jarett R. | Reservation |
Clasificación:

Friendly, knowledgable, and quick service.

Erika A. | Reservation |
Clasificación:

Informative and professional

JENNIFER S. | Overall Experience |
Clasificación:

Clean, safe, well run facility. I appreciated the climate controlled unit and the staff who signed for my shipments.

shanicka e. | Reservation |
Clasificación:

They were not friendly at all in the Oak Creek location also my reservation was moved back to yesterday which was Sept. 11th

Angela M. | Overall Experience |
Clasificación:

Excellent location and staff

Emily J. | Reservation |
Clasificación:

My husband arrived before I did and they gave him the wrong size storage unit. The staff was very professional in taking care of the mix up and satisfying our space needs without over charging us!

Brenda H. | Reservation |
Clasificación:

I don't have any comments right now everything is all good I appreciate your service thank you very much!

Randal L. | Overall Experience |
Clasificación:

All went smoothly staff was friendly and professional. Communication on arrival and readiness of UBoxes was great and Bixes were ready for pick up rigjt on schedule

JULIE K. | Overall Experience |
Clasificación:

The customer service was very slow and not very friendly

No se han enviado comentarios para esta ubicación.

Volver
arriba