Comentarios del cliente para U-Haul Moving & Storage of Oak Creek

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Oak Creek

Grado total:

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Gary K. en

Grado:

El cliente no dejó un comentario.

Emil B. en

Grado:

Excellent service and friendly. Do not expect to run in and out. They are complete with paperwork and service, making sure you are well informed. They hooked and unhooked the trailer and again made sure it was done correctly. Would use this location again. Nice job gentlemen!

pat W. en

Grado:

El cliente no dejó un comentario.

Eugene S. en

Grado:

El cliente no dejó un comentario.

Warren C. en

Grado:

El cliente no dejó un comentario.

Alexandrea W. en

Grado:

El cliente no dejó un comentario.

Ricardo C. en

Grado:

very good clerk, outstanding worker.

nathan L. en

Grado:

The electrical hook up on the truck I rented had a faulty ground. My trailer lights would not work when hooked up to the rental truck, and the person working was not able to diagnose the problem and insisted that there was nothing wrong with the truck. I had to purchase a copper wire and use it to create a ground between the truck and my trailer in order to make the lights work. Please get this fixed, so the next person doesn't waste 2 and a half hours doing someone else's job like I did.

John G. en

Grado:

El cliente no dejó un comentario.

kendra m. en

Grado:

The staff is always nice ave courteous keep up the great work

Megan B. en

Grado:

Orginally ordered a 8' truck I got a cargo van. Van smelled like wet dog Location I ordered from customers service was horrible. Opened late the guy complained the entire time about how he hates his job. And the manager wasn't helpful.

Andrew G. en

Grado:

El cliente no dejó un comentario.

Brian G. en

Grado:

El cliente no dejó un comentario.

Stan D. en

Grado:

Great Customer Service

geraldo L. en

Grado:

Employees really really didn’t feel like working they just sat there I had to ask for everything that they were supposed to give like the dolly I ordered they forgot to give it to me

kyle S. en

Grado:

Computer system, slow

Scott V. en

Grado:

El cliente no dejó un comentario.

Angel R. en

Grado:

Horrible service given by manager of property. I emptied the storage and went to turn it in, renewal was four days ago but still had to pay for the full month, no discount or anything given.

Julia A. en

Grado:

GM was not helpful when getting car on to dolly. The dolly ramp was too steep and the bumper of my car was getting dragged against it. GM stood there on his phone and offered no assistance. It seemed like this was the first time he’d ever seen this issue. When I got to the drop off location they were much more helpful and able to troubleshoot solutions to getting my car off the dolly safely.

Alexander T. en

Grado:

When I arrived there was no one covering the desk, it took awhile to get things going. I was supposed to have my truck by 10:45 and wasn’t out the door till a bit after 11 while I had people waiting at my house to help move.

Gregory B. en

Grado:

El cliente no dejó un comentario.

Jeff R. en

Grado:

Service was slow. Trailer had dirt all over the floor.

Pamela E. en

Grado:

Dropped trailer off early on 9/1/2019 and then get an email that I did not return trailer. Made 2 calls to U-Haul and had to drive back to get resolved. And Evan then the manager put i the return paperwork that I returned trailer on 9/4..... which is incorrect. I returned on 9/1.

Michael V. en

Grado:

El cliente no dejó un comentario.

Jerome H. en

Grado:

All went well and we were able to rent a van on the spot. Good thing we called ahead though as someone else needed one as well.

Kelly R. en

Grado:

El cliente no dejó un comentario.

Paul U. en

Grado:

Your website indicated that I would be contacted the day before the scheduled rental with a $50 guarantee. I never received such contact/confirmation. Everything was in good order when I picked up the trailer but I expected a call, text, or email.

Elizabeth L. en

Grado:

I did not receive a confirmation call for my 24/7 Truck Share request

Tiffany Z. en

Grado:

El cliente no dejó un comentario.

Anthony J. en

Grado:

The worst customer service

dawn B. en

Grado:

Terrence was amazing at helping me this summer during a crisis of selling my home, downsizing, moving to a small apartment at the same my husband received a 4th stage cancer diagnosis.

Derrick S. en

Grado:

The Service was top notch.

eric h. en

Grado:

My entire experience here was a positive one. Every interaction was smooth and the staff was friendly and professional. I've already recommended to a few friends they utilize this storage facility.

Timothy E. en

Grado:

El cliente no dejó un comentario.

Jeffrey E. en

Grado:

I have worked with Terrance for several years on my Uhaul equipment, that we use for vacations. He has done a great job!

Pat G. en

Grado:

The gentleman working on the Oak Creek side was a horrible representative of Customer Service for Uhaul. The reps on the Las Vegas side were very professional & helpful!

Jennifer C. en

Grado:

Customer service was amazing

Luis R. en

Grado:

El cliente no dejó un comentario.

Noreen L. en

Grado:

Terrance Mims checked us in and set us up with a lock and insurance for our storage unit. Jennifer Hess helped us with our lock and the unit door which wasn’t closing properly. Excellent service!!

jon b. en

Grado:

Ok

CYNTHIA S. en

Grado:

A bit of a mixup on dropoff location, but resolved quickly. The oak creek drop off was busy. When asked why it took 30 mins to check in/out 4 customers was told the computers were slow and crashing.

Cynthia R. en

Grado:

We arrived 15 min before the office closed. Upon inspecting our reserved storage unit, it was too small for our needs. The agent helped us change units without complaint of it being after closing.

TARA B. en

Grado:

100% satisfied

saif and walla m. en

Grado:

It was all good and fast service

Mable L. en

Grado:

Very friendly and helpful in answering guestions.

verdelle s. en

Grado:

This was the first time I needed to use a storage facility and I am happy with the service provided by the staff at Oak Creek.

ROCHELLE A. en

Grado:

The customer service was excellent and very helpful on all questions. Thanks so much

ahmet y. en

Grado:

Not good!

Bruce B. en

Grado:

moved u-box from Phoenix to Milwaukee took 8 days and all arrived just perfect condition, rates were better than competes staff was extremely helpful , would use again

mathew k. en

Grado:

Friendly and helpful staff

Deann H. en

Grado:

Manager was very helpful

carmen r. en

Grado:

Nice guy who help me and yes Ill use the service some time again

Jarett R. en

Grado:

Friendly, knowledgable, and quick service.

Erika A. en

Grado:

Informative and professional

JENNIFER S. en

Grado:

Clean, safe, well run facility. I appreciated the climate controlled unit and the staff who signed for my shipments.

shanicka e. en

Grado:

They were not friendly at all in the Oak Creek location also my reservation was moved back to yesterday which was Sept. 11th

Angela M. en

Grado:

Excellent location and staff

Emily J. en

Grado:

My husband arrived before I did and they gave him the wrong size storage unit. The staff was very professional in taking care of the mix up and satisfying our space needs without over charging us!

Brenda H. en

Grado:

I don't have any comments right now everything is all good I appreciate your service thank you very much!

Randal L. en

Grado:

All went smoothly staff was friendly and professional. Communication on arrival and readiness of UBoxes was great and Bixes were ready for pick up rigjt on schedule

JULIE K. en

Grado:

The customer service was very slow and not very friendly