Customer Reviews for U-Haul Moving & Storage of Northridge

7,063 comentarios

18160 Parthenia St   Northridge, CA 91325
(W Of Lindley)

(818) 993-7470

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(818) 993-7470

18160 Parthenia St
Northridge, CA 91325
(W Of Lindley)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Patrick B. 
Clasificación:
5.0

El cliente no dejó un comentario.

GERARDO V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Natalie S. 
Clasificación:
5.0

Fix your frigging APP! I tried for the longest time and I am tech literate. When I am logged in on both my PC and my phone and am looking at my order and the APP says "cannot find anything associated with this account, you have an issue!!!

Michael S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Damon R. 
Clasificación:
2.0

I been charged for the gas refill 4 gallons , total $56.00 RIDICULOUS !!!!

Leon Y. 
Clasificación:
3.0

Van was clean but had some squeaking when braking. I'm not sure how often the vehicles are checked for maintenance but something to consider if you're going long distance. I didn't mind much as I was just moving down the street. Dolly seemed like it was on its way out as well but got the job done. I had a good experience with the staff however Uhaul's system was not working properly which did complicate things. I could not get through check in or check out in their website. The internet did go down while I was at the facility which caused everything to go a bit slower that day than usual. But that aside everything got done and staff was helpful when needed.

Summer T. 
Clasificación:
5.0

The associates was kind and very helpful. I also shared a storage unit and was able to obtain my items. I purchased a U-Haul lock and went to return it as I did not think it fit the truck lock. The associate told me I had the best lock but there was a trick. He was so kind enough to come out and show me the proper way to place the lock. Thank you for going above and beyond my expectations.

Catherine V. 
Clasificación:
5.0

Nothing I can think of!

Igaal B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elliot M. 
Clasificación:
5.0

Great staff...easy process

Mark C. 
Clasificación:
4.0

Just make it easier to return equipment online thank you

elmer R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adrian L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Armen S. 
Clasificación:
3.0

Transmission on the truck was wonky. And the staff pretty much seemed like they didn't want ot be there. Not the friendliest service.

Jorge G. 
Clasificación:
4.0

I couldn't find the key, cà lled a number.given to me by U-Haul and was.told a.new.one.would cost $70-$200. Then she looked closer & said there was no charge. I couldn't believe it! My day bad already been a nightmare and just like that I my stress level improved dramatically.. I was so grateful & emphatically thanked her several times over the next few minutes. Here's the problem...I opted for the $5 safe ride thing because it was highly recommended but didn't know what it covered & it never occurred to me that was the reason the key was "free" & you'd think that somewhere along the line the rep would mention it was covered under the Safe Ride option I chose. I left a beaming 5-star rating about it but now I have to edit. When I returned the van the young man made some calls trying to figure out why I wasn't charged & maybe ten minutes passed when he was told about the safe Ride plan which was when I found out why the key.was.free. Again, I should have been told why which would've saved more time. Having said this, I must take some responsibility for the issue as I did purchase the feature & should have been up to speed regarding coverage.

Dominic P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terry L. 
Clasificación:
5.0

Uhaul has over the years helped my business grow. I would say Uhaul could possibly have more equipment available to rent such as tools. Just a thought.......nevermind Uhaul is great as is

Ernesto M. 
Clasificación:
4.0

We are glad there is now both an entrance and exit. The last time there was only one entrance and exit, which made it hard to return the vehicle.

Victoria L. 
Clasificación:
5.0

El cliente no dejó un comentario.

FIKRET S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ramona G. 
Clasificación:
5.0

El cliente no dejó un comentario.

enrique T. 
Clasificación:
5.0

El cliente no dejó un comentario.

LEONARD T. 
Clasificación:
5.0

El cliente no dejó un comentario.

SCOTT P. 
Clasificación:
4.0

The truck I used (a 15') had some definite issues - way too quick "accelerate" when you barely touch the peddle and then massive quick jolty downshifting when you brake. Other than that it was perfect. All the employees were helpful and great.

Paul S. 
Clasificación:
3.0

The cargo van we rented was clean but it smelled so strongly of pot when I picked it up!! . How did the staff who cleaned it before we got it not notice that!! When my staffer was loading the van an hour later that was the first thing he said to me.. We had to air it out for 4 hours!! it was not like it was hard to miss. should have been sanitized before we got it.

amy J. 
Clasificación:
5.0

All great

Igor G. 
Clasificación:
5.0

none all the service are good

Juan F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marius A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barbara S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oscar D. 
Clasificación:
5.0

Friendly staff and very helpful.

Alex C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Xavier R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arnel C. 
Clasificación:
5.0

The staff at the return was great. Forgot a parking permit and the employee saw it and kept it to side for me to come back. Just overall a great experience.

Mitchell R. 
Clasificación:
5.0

Check in/out person was excellent. Helpful, fast, good natured, thorough. He represents you well. You are lucky to have him.

EMORY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher E. 
Clasificación:
5.0

El cliente no dejó un comentario.

JULIAN O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sean W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Massimiliano T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leo D. 
Clasificación:
5.0

El cliente no dejó un comentario.

WALTER D. 
Clasificación:
4.0

I pulled in 10 minutes after closing expecting to do an after hours check in but an employee who was clearly on his way out for the day came and helped disconnect and check in my trailer. Above and beyond these days. Most people would have just gone home. Gracias.

jim D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Armen O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sergio V. 
Clasificación:
4.0

Very fast hook up and return!

Damian C. 
Clasificación:
5.0

great staff

dawn L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pablo O. 
Clasificación:
5.0

They were great. Had an appointment for a car hauler trailer. Showed up early for the truck inspection and they took me early. Returned the trailer in the wrong way (entrance driveway is west, exit is east) but he moved some dollys and all done.

Gene G. 
Clasificación:
5.0

Excellent service and super nice employees. Great experience.

Amy C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Masoud B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kobi P. 
Clasificación:
5.0

I like these guys. They are very kind.

Leonard T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Igaal B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnny M. 
Clasificación:
4.0

was blocked in for more than 15 minutes, and still had to leave thru the entrance.

Shane W. 
Clasificación:
5.0

The staff here do their job efficiently.

Keeneth C. 
Clasificación:
5.0

Nothing! Everything was great...

Jeff K. 
Clasificación:
5.0

Great service

richard t.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ada T. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANNALEE B.  |  Overall Experience 
Clasificación:
5.0

I like these guys alot. They are very kind.

Leonard T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kobi P. 
Clasificación:
4.0

El cliente no dejó un comentario.

James H. 
Clasificación:
4.0

El cliente no dejó un comentario.

GARY J. 
Clasificación:
5.0

Ninguno

Suwat I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Oyewole J. 
Clasificación:
1.0

They charged me for a scratch which didn't happen during my trip.

Edgar M. 
Clasificación:
5.0

Need to clarify which vehicle belongs to which customer, but overall had an excellent experience and I am glad the workers were able to correct the issue. I will definitely rent from here again.

Nicholas H. 
Clasificación:
5.0

The only thing I can say is way to go.

Bartek G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luke Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Madison H. 
Clasificación:
5.0

great staff clean center clean truck lot guys very helpful

Clint R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ever L. 
Clasificación:
5.0

My original drop off location was closed and there was not a drop box. My original drop off locations was in the chevron on Roscoe Blvd. So I had to drive to the partenia location

Marisol N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kobi P. 
Clasificación:
5.0

Keep up the good work. Easy checkin

Richard S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frieda M.  |  First Impressions 
Clasificación:
1.0

Change location 2 days prior to pick up. Customer service said this was common practice with uhaul. Will not use again!! Forced me to total ghetto location 30miles away!!

Danny R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Adam B. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jazmin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sergio M. 
Clasificación:
5.0

They served their purpose.

Fatimah A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin E.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michele I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Luis P. 
Clasificación:
4.0

El cliente no dejó un comentario.

steven W. 
Clasificación:
2.0

Do not jump into conclusions right away; do not assume nothing before doing your research.

Sergio A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kobi P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JuanF M. 
Clasificación:
3.0

El cliente no dejó un comentario.

Anton B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Erin S. 
Clasificación:
4.0

El cliente no dejó un comentario.

COLLEEN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rhianne T. 
Clasificación:
4.0

All the employees I encountered were very courteous, outgoing and competent at their jobs

Robert S. 
Clasificación:
1.0

The trailer‘s wheel bearings were going out and it totally like shit it cost me probably twice as much in gas because of thing even when empty toted like is is it had Ebrake was on

Theodore D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean W. 
Clasificación:
5.0

Check out and check in was great, efficient. The trailer was older but towed or tracked really well.

MALCOLM H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL A. 
Clasificación:
4.0

The person behind the counter came out to help when we were having issues with the lights. He knew what the problem was right away. So overall I had a great experience.

Karl G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert F. 
Clasificación:
5.0

Ray was cool. He showed me around and was prompt in handling issues identified or questions about access.

Sarah M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose G. 
Clasificación:
1.0

El cliente no dejó un comentario.

ali R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILLIP D.  |  First Impressions 
Clasificación:
4.0

Would use again if needed. Was there for a few years and never had a problem to speak of. Excellent service and staff. Thanks for everything and keeping my belongings safe!

CONNIE P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RAMON A.  |  First Impressions 
Clasificación:
5.0

We were there way longer then we expected with such a small load, but I can not thank the team enough and special acknowledgement to the Manager Luis who went beyond and over to assure I did not have to worry and our property would be fine. Customer Service and Management skills were challenged and he's exceed  plus. Means a lot and UHAUL should be honored to have you represent them.

Theresa R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

COLIN M.  |  Overall Experience 
Clasificación:
4.0

Everything was cool no problems

Keith H.  |  First Impressions 
Clasificación:
5.0

I wish every uhaul locations had employees like the Northridge location. They were extremely professional, helpful, and went out of their way to make sure I have everything that I need. Congratulations on hiring the most caring staff. I thought they owned the place. Please make sure they are recognized for their hard work. Lilly Sardari

LILLY S.  |  Overall Experience 
Clasificación:
5.0

Great, attentive staff

Matt S.  |  First Impressions 
Clasificación:
5.0

Nice facility

Ronald B.  |  First Impressions 
Clasificación:
5.0

just wish the location had more parking.

Cherie C.  |  First Impressions 
Clasificación:
5.0

Muy buen servicio, amables atentos un lugar limpio lo recomiendo 👌🏻

erika a.  |  Overall Experience 
Clasificación:
5.0

The light switch timer would go off in 20 mins. Would be nice if it could be left on and switched off when finished

angie r.  |  Overall Experience 
Clasificación:
5.0

The owner was helpful and went out of his way to help me with my situation. He was great!

leona h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

daniela B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Natalie M.  |  Overall Experience 
Clasificación:
4.0

The facility and service were excellent. Securing a spot to load/ unload is at times difficult due to the other vehicles on the lot.

Kelly T.  |  Overall Experience 
Clasificación:
4.0

I rented a locker for about six years. I like the security arrangements, and that the building was climate-controlled. The only issue during that time was once when I found that water had seeped into the back of the unit. The manager was not as helpful as he could have been, simply telling me to record any damages so an insurance claim could be filed. Fortunately the damage I found was minor. However, facility management showed no interest in investigating the incident in order to prevent it from re-occurring.

GREG M.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Anahita G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

DEREK B.  |  Overall Experience 
Clasificación:
5.0

I checked other places and this one was by far the better choice. ALL the staff have been very polite, professional and helpful! I would DEFINITELY recommend!

Linda E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorena U.  |  Overall Experience 
Clasificación:
5.0

From the security guard, all employees to the manager- everyone were cordial, knowledgeable and friendly. The service that was given to me was quick and on time. I had a great experience. I was impressed.

Dora D.  |  Overall Experience 
Clasificación:
5.0

The store manager Luis is exceptional. Always willing to listen and help to all my needs. This is why I have so many of my local reps using the facility. His associate is amazing as well.

Eli Lilly C.  |  Overall Experience 
Clasificación:
2.0

Everything was good except the fact that the elevator is always broken. I've spoke with other renters and they also stated the same. What's the point of having an elevator to make it convenient for your customers if it's not functioning all the time.

Elizabeth V.  |  Overall Experience 
Clasificación:
5.0

The the manager Luis and other employees were very helpful and considerate. Their assistance when things became a bit difficult was way above expectations. They went out of their way to handle my situation.

Marcos M.  |  Overall Experience 
Clasificación:
5.0

Let me tell you that this facility including the staff is an excellent reputation for U-Hal, thank you.

Marc S.  |  Overall Experience 
Clasificación:
5.0

Great job Luis

Donald C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Monsoor K.  |  Overall Experience 
Clasificación:
5.0

Thank you for your corporation and kindness for the period my stuff was in your storage!

GRACE N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Irving R.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Isaiah W.  |  Overall Experience 
Clasificación:
5.0

Excellent costumer service by Luis Villa and Jose, the location is very clean, organized and safe.

Marc S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DEXTER C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Hadyn F.  |  Overall Experience 
Clasificación:
5.0

My experience using U-Haul was great the manager and the service staff were very knowledgeable. Provided excellent customer service when above and beyond in order to ensure that I was able to receive the services that I needed I am very grateful that they took the time in order to help me to make an educated decision.

CHRISTY K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnny M.  |  First Impressions 
Clasificación:
5.0

Thank you for your convenient services throughout my entire trip from east coast to west coast (Los Angeles). It was a very enjoyable trip for me and I will do it again in a heartbeat. Sincerely Shahrokh Baharloo

Shahrokh B.  |  First Impressions 
Clasificación:
5.0

CARLOS A was super polite and helped us with all our needs and concerns

Olga O.  |  Overall Experience 
Clasificación:
5.0

All the staff was very helpful and friendly, made our experience a great one. ¡Gracias!

Lorena U.  |  First Impressions 
Clasificación:
5.0

Can't complain. Awesome people!

ANNALEE B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Joseph L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

NAPOLEON O.  |  Overall Experience 
Clasificación:
5.0

I Love all deal with u haul always 💕

Nabih E.  |  Overall Experience 
Clasificación:
4.0

The staff was incredibly helpful, courteous and professional. I have rented from this location before and the reason I will always come back is the staff. I have had interactions with 7 staff members and they were all great. The storage space was dirty ( had previous items in it) and the staff took care of it immediately. The storage facilities have issues. The entrance to the space itself is too small. The space measurements are not accurate. Due to the way it's constructed it's not a full 5x10.

ANTONY Y.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

leslie b.  |  First Impressions 
Clasificación:
5.0

There's no comments that U-Haul could control . The parking is challenging because most customers don't take others in consideration when they park their personal vehicle.

William H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JENNY R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Monsoor K.  |  First Impressions 
Clasificación:
5.0

Luis was very helpful in getting me set up as your reservations line person (the 800 number) totally screwed up my reservation and consequently two of the spaces I reserved weren't and were no long available. But Luis got me set up, and even had an extra space, which I needed at the last minute. So, all good.

Bruce Stewart K.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Hayk A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene M.  |  Overall Experience 
Clasificación:
3.0

Elevator was broken for over a week. Had to use stairway to take items to and from unit. A total inconvenience

Terrence J.  |  Overall Experience 
Clasificación:
5.0

You guys doing great these day & I appreciate your services & will recommend all my friends to get your excellent & perfect @ anytime they need .

Shane M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene M.  |  First Impressions 
Clasificación:
5.0

I would like to thankthe Manager, Luis %. I sincerely feel that he extended me courtesies in accordance with my situation. Luis and his professionalism, and politeness did not go unnoticed. I hope that Luis' Superiors get to see these comments because he is definitely well deserving of the highest commendation within the scope of his job. He took my circumstances into consideration and assisted me with a Smoove move out. His staff was also accommodating and should be commended as well. In all sincerity, Helene Taylor.

HELENE T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM H.  |  Overall Experience 
Clasificación:
5.0

Want Sundays open at 8am.

DOUG H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Annabelle R.  |  Overall Experience 
Clasificación:
5.0

Muy buen servicio por parte de sus empleados y muy buen lugar para rentar camiones y lugar de storage

jose e.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TIFFANY S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Chelsey L.  |  Overall Experience 
Clasificación:
3.0

The only problem I have is with customer service horrible horrible unprofessional, customer service need to do better Idid not get what I ordered. and I made my reservations months Earlier customer service was horrible. Management was horrible.

ANITA K.  |  First Impressions 
Clasificación:
3.0

The main problem with this location is that access to the loading dock is dususlly difficult. There's very little customer parking and often employees and customers who are not actively using the loading dock are parked in the spots in front of the loading dock. Personally once I have unloaded I move my car so that somebody else can unload while I'm inside the building. There should be some signage encouraging others to do the same.

Adrian D.  |  Overall Experience 
Clasificación:
5.0

Everything was awesome except the line was long .I have bad knees lol other then that you guys was Exceptional

Judy T.  |  Overall Experience 
Clasificación:
5.0

I have used your services before. But yet the parking seems to be dirty all the time. I think your staff can be some what friendly. We as customers don't go In to your uhual store and expect anything for free. But we expect customer service with a smile. Everyone seems uptight every time I go to your store. Including the manager or the general manager. I think warm welcome goes a long way. Sincerely A long time customer

Jilmar V.  |  Overall Experience 
Clasificación:
4.0

24hr access would make it that much better. Other than that, much appreciated doing business here.

jacob S.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ANN Y.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Julie W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

JAMES W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Catherine M.  |  Overall Experience 
Clasificación:
5.0

The staff is amazing. I will never store anything anywhere but with Uhaul! Thank you

SACHA P.  |  Overall Experience 
Clasificación:
5.0

Couldn’t enter the gate come to find out I had to go to an other area thanks to the managers help it was quick and simple.

luis jr v.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Alina C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

CASEY W.  |  Overall Experience 
Clasificación:
5.0

Really nice and professional staff. Preferred entry and exit driveways could be better marked as it's not obvious that west driveway is preferred for entry and east driveway for exit.

Richard H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ellis B.  |  First Impressions 
Clasificación:
5.0

It was great!

tasha o.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTIAN P.  |  Overall Experience 
Clasificación:
4.0

Quite a few problems with the elevator; slow and doors stick. Other than that, thumbs up!

Christy G.  |  Overall Experience 
Clasificación:
5.0

I barely got my storage today and I like how they have a loading and unloading dock. But yes they are a refer a friend rating.

Mariana G.  |  First Impressions 
Clasificación:
1.0

Uhall is good place to rent truck but not as storage facility, i would not recommend it,the place is too busy, there is so much going on, no place to park, too complicated to get in or out of storage facility, i hope this can help improve the way you do business.

Houria M.  |  Overall Experience 
Clasificación:
5.0

Luis the Manager was very helpful.

Loresa M.  |  Overall Experience 
Clasificación:
1.0

My access card did not work and I was locked out after hours and stuck outside with all My stuff. The call number was disconnected so I could not contact any help and the call button on the actual door was broken too.

crystal c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sheila L.  |  Overall Experience 
Clasificación:
5.0

Very professional, excellent customer service 10/10, will definitely recommend to friends & family. The carts for self service were very very convenient thank you! Uhaul made my move swift & easy.

RACHEL E.  |  First Impressions 
Clasificación:
4.0

would like to work there

zoey d.  |  Overall Experience 
Clasificación:
4.0

We did not appreciate having to buy a certain type of lock when we had several other locks we could use. Also, the swiping of the card 2 times to get in and once when we came out was a pain.

patricia g.  |  Overall Experience 
Clasificación:
5.0

This is my go-to storage,I do recommend this location allot to my friends and family. Manager Luis an his staff, are extremely helpful. Respectful an on top of their game. Love it keep it up!

Eva Q.  |  Overall Experience 
Clasificación:
5.0

n/a

CHERYL D.  |  Overall Experience 
Clasificación:
5.0

All amazing thank you!

asaf s.  |  First Impressions 
Clasificación:
5.0

I had this storage unit for 10 years while in Oregon and Luis could not have been any nicer and helpful After all these years it kind of felt like I broke up with Luis :( Thank you Luis Robbie

ROBBIE B.  |  Overall Experience 
Clasificación:
4.0

The yearly raise sucked. It should be an incentive for longterm residents that it stay the same but go up every year, so the new people then get that fixed rate.

BRANDON W.  |  Overall Experience 
Clasificación:
5.0

Great storage unit, easy access.

ANAIKA F.  |  Overall Experience 
Clasificación:
5.0

Friendly staff and very customer centric. I would highly recommend this location.

Craig A.  |  Overall Experience 
Clasificación:
3.0

Checking into the storage unit was a little slow.

ANAIKA F.  |  First Impressions 
Clasificación:
5.0

Great employees. Very professional and knowledgeable

Michael l.  |  First Impressions 
Clasificación:
5.0

Thank you all so very much! We appreciate all that you do!

Sara B.  |  Overall Experience 
Clasificación:
5.0

The staff was knowledgeable and VERY FRIENDLY!

jenessa c.  |  First Impressions 
Clasificación:
1.0

The sliding key technology is so annoying. We would get in the elevator after checking in and it would say access denied, not checked in so we would have to keep going back outside to slide it.

SULLIVAN M.  |  Overall Experience 
Clasificación:
5.0

Made the out of state move and storage solution a breeze.

Leon J.  |  Overall Experience 
Clasificación:
4.0

Wish we could have accessed later in the evening. Having unit on ground level was a plus.

Lorna J.  |  Overall Experience 
Clasificación:
3.0

I also empty my storage unit out on the 12th, still haven't heard any thing back I should have a refund or taken off my rental on trailer I've call said they would get back with me, still nothing

Patsy S B.  |  Overall Experience 
Clasificación:
3.0

Very limited access to only one elevator which it worked poor and the only way up this needs to be addressed

Steven M.  |  Overall Experience 
Clasificación:
5.0

The uhaul staff was so helpful in working with our unique situation. Thank u uhaul!

cramer c.  |  Overall Experience 
Clasificación:
5.0

Very helpful during time of losing a family member.Thanks you to all the staff.

SHaron H.  |  Overall Experience 
Clasificación:
5.0

Everything was perfect in my opion

Elaine S.  |  Overall Experience 
Clasificación:
5.0

Very convenient

TURKESSA F.  |  Overall Experience 
Clasificación:
2.0

Under staffed and way to many rental trucks in the way not safe at all. the day labors act like they work there and bug all the time and luis is rude im so glad that i found another until in the area

Melissa B.  |  Overall Experience 
Clasificación:
1.0

Most dissapointing Uhaul experience I've had. After my wife and my out-of-state move (about 1900 miles of driving), we were just a nuisance to the employees here. What a gong show. Never again.

Michael W.  |  First Impressions 
Clasificación:
5.0

The customer service guy was very real and helpful. I was very pleased.

Elaine S.  |  First Impressions 
Clasificación:
1.0

There is never parking and when u find parking you are asked to move so they can park the uhaul trucks. The day workers bug and are always on the property and the Hanicap space is never available.

Melissa B. | Reservación
Clasificación:
3.0

Took longer than expected, because the one person who was checking someone in was being trained step by step by the other person working. Also, somehow got my name wrong, even though I'm a repeat cust

robecca B.  |  First Impressions 
Clasificación:
1.0

I have so many negative things to say about this experience but I will just list out some of the terrible things that stand out: -Terrible Quality vs Cost, Awful access, Uncaring unhelpful employees

James T.  |  Overall Experience 
Clasificación:
5.0

Very organized, nice and helpful

Shahrzad D. | Reservación
Clasificación:
5.0

Staff was/is always helpful. Facility is always clean & secure.

Elizabeth M.  |  Overall Experience 
Clasificación:
4.0

Thank you for all of your help!

Lorrie R.  |  Overall Experience 
Clasificación:
4.0

well organized and convenient place. Friendly and helpful staff.

RAMNIK C.  |  Overall Experience 
Clasificación:
5.0

Good service.

George R. | Reservación
Clasificación:
3.0

The times of operation at this location begin later than usual, so it’s not the most convenient.

July P. | Reservación
Clasificación:
3.0

Zero parking. Ongoing confusion about payments - first failed to charge the monthly fee. Then, charged a second month after clearing out & returning access card. Both required calls to fix.

Jody E.  |  Overall Experience 
Clasificación:
5.0

Great service and facility! Thank you!

LAUREN H.  |  Overall Experience 
Clasificación:
4.0

Ninguno

Michelle Z. | Reservación
Clasificación:
5.0

Uhall is an excellant company.

SPENCER B. | Reservación
Clasificación:
5.0

The staff was very helpful and friendly.

Chunia G.  |  Overall Experience 
Clasificación:
1.0

Honestly I am probably going to call your headquarters and file a complaint. Staff and service was terrible. The facility was dirty and disorganized. The experience was miserable and I am very unhappy

James T. | Reservación
Clasificación:
2.0

Will not pro-rate storage usage. Manager will not return calls. Frustrated with parking at this location. Wouldn't choose this location again.

louis M. | Reservación
Clasificación:
4.0

Good service

GLORIA A. | Reservación
Clasificación:
5.0

Excellent and quick experience all around.

angie r. | Reservación
Clasificación:
5.0

I am a Senior person and I found the staff very cooperative, understandings, helpful and guiding....thanks for all the help.

RAMNIK C. | Reservación
Clasificación:
2.0

the First time was good the.But Luis Villa was so rude and so mean he was screaming at me and tell me he was not going to give the second store because he was the owner and we move from Vegas we went

ANA L.  |  Overall Experience 
Clasificación:
5.0

Great service!

NANCY E.  |  Overall Experience 
Clasificación:
5.0

Ninguno

Kwang K.  |  Overall Experience 
Clasificación:
2.0

I was not happy when I arrived to move in and was told that the unit I reserved was not available and had to get a more expensive unit. I should have been given a discount since it was not my doing.

Charmaine D. | Reservación
Clasificación:
5.0

It was great experience. Thanks for everything.

MICHAEL R.  |  Overall Experience 
Clasificación:
5.0

thank you

LAMONT C.  |  Overall Experience 
Clasificación:
3.0

I suppose I didn't like the policy about after hour access.... I was leaving and they charged me an extra 10 dollars for access after hours for one day..... I been renting a storage unit for a year an

EDWARD I.  |  Overall Experience 
Clasificación:
2.0

Every 5 min all lights would turn off auto, suddenly ur in the back of ur unit in pitch black. Goodluck finding ur way back w/out falling.. All brused up u back in ur unit again n lights go out again

omid m.  |  Overall Experience 
Clasificación:
5.0

I will recommend your facility

Alexis S.  |  Overall Experience 
Clasificación:
5.0

=)

Ezequiel M.  |  Overall Experience 
Clasificación:
4.0

n/a

KATHLEEN R.  |  Overall Experience 
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