Customer Reviews for U-Haul Moving & Storage of North Shreveport

2,608 reviews

1605 N Hearne   Shreveport, LA 71107
(@ N Market, Next door to Wendy's)

(318) 425-8811

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(318) 425-8811

1605 N Hearne
Shreveport, LA 71107
(@ N Market, Next door to Wendy's)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • RV storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everything was excellent.the guys were very nice the store was clean so over all everything was on point

Patricia Lewis 
Rating:
5.0

Everything went great. Thank you

STEWART LAGRONE 
Rating:
5.0

Customer did not leave a comment.

Crystal McKinney  |  First Impressions 
Rating:
1.0

I will never rent a truck from them ever again!!! Every time I come in there it's always a issue with something… I do not recommend anyone to rent from them at all signed picked on customer

Tameka Snell 
Rating:
1.0

I didn’t like the service & the way was trying to blame me for something I didn’t do…. Sorry but never again

Kenneth Harper 
Rating:
5.0

Service was excellent - the new hitch was installed faster than expected and very proffesional manner

Rodney Moffett 
Rating:
5.0

Excellent customer service. Courteous and very explanatory. Prompt, helpful service.

Dolph Dickson 
Rating:
4.0

More lighting and ensure the storage foundation is fully covered

Katrina Hudson  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ryan Edison 
Rating:
5.0

Customer did not leave a comment.

Ryan Haygood 
Rating:
5.0

Exceptionally nice crew at this location.

Robin Loftus 
Rating:
5.0

No comments

CHARLIE REED  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carol Satcher  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MAIYA CRINER 
Rating:
5.0

All employees were very nice and professional.

RANDY CASON 
Rating:
5.0

Customer did not leave a comment.

W P Greer 
Rating:
5.0

Customer did not leave a comment.

Demetrice Thomas 
Rating:
5.0

Very professional group. Most definitely will come here again.

natasha Bryant 
Rating:
1.0

My storage room is smell. I paid for 2 or 3 bedroom but it looks like 1

Antoinette Lewis  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Shkeedra Salone 
Rating:
5.0

Customer did not leave a comment.

ROBERT SPEED 
Rating:
5.0

Customer did not leave a comment.

Lori Cason 
Rating:
5.0

Customer did not leave a comment.

lorenzo washington  |  Overall Experience 
Rating:
3.0

The inside of the storage has some kind on residue on the walls and a bad patching and there is no light for my storage unit.

Katrina Hudson  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jennifer Kippie 
Rating:
5.0

Customer did not leave a comment.

Richard Lewis  |  Overall Experience 
Rating:
5.0

Great customer service!!

Reggie Roark 
Rating:
5.0

Customer did not leave a comment.

Calvin Ceaser 
Rating:
1.0

I need a call from corporate office I have to charges on my account 318-423-4122

FARRON WONG 
Rating:
3.0

Customer did not leave a comment.

Tiffany Gilmore 
Rating:
5.0

Customer did not leave a comment.

Perry Elliott 
Rating:
4.0

Manager was knowledgeable and friendly

Gail Falcon 
Rating:
1.0

Lighting is not as good and the storage has some type of residue on the top of the shed. There is no refund so I just pray there is no damage to my things. The storage has some boarded frames to try to cover the big holes but are not repaired well. Definitely won’t be returning for service. Make sure you check the storage before spending your money.

Katrina Hudson 
Rating:
3.0

Customer did not leave a comment.

Mike Stewart 
Rating:
5.0

Customer did not leave a comment.

John Miller 
Rating:
5.0

Customer did not leave a comment.

SHARON SINVILLE  |  Overall Experience 
Rating:
5.0

It was a great experience.

Barry Reyenga 
Rating:
5.0

Was simple and easy and convenient

Margarita Lonadier 
Rating:
5.0

Customer did not leave a comment.

Bessie Richardson 
Rating:
4.0

Customer did not leave a comment.

George Botsko 
Rating:
4.0

Tyler was absolutely great , and helpful so was everyone else on staff. I will use you guys again if/ when needed.

Gerald Lemons  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Gloria Bennett 
Rating:
5.0

Nothing, the agent was great, friendly, helpful and knowledgeable!

Thomas Switser 
Rating:
5.0

Everything from both end to the trip went very well.

kim stagman 
Rating:
5.0

Customer did not leave a comment.

Chrishonda Harper 
Rating:
3.0

Would of got 5 stars if the rent don’t go up every year that’s the only thing I don’t like

Shivonda Haggerty  |  First Impressions 
Rating:
3.0

The only thing I would change is I had to upload a DL 3 times, plus still show it at checkout. The guy that took care of us at the Shreveport location clearly did not want to be at work. Never took his hands out of his pockets . . . customer service was a bit lacking. Aside from that, I guess it was what was expected.

Shawmarie Jeffery 
Rating:
4.0

Customer did not leave a comment.

Lasonya Forch  |  First Impressions 
Rating:
2.0

The furst trailer they tried to send me out with had a hole in the tire and they admitted to knowing it. Then they failed to tell me how to return a trailer prior to opening and billed me for an extra day. When i went to the location i was told oh no we only billed you once. Once to hold it then once for use and the first charge will drop off.Then called me today wanting to know when i was going to bring back a trailer i returned less than 24 hours after renting it. So now i have to make a 3rd trip to the location over a billing issue.

Gary Ellisor 
Rating:
2.0

The location where I picked up my trailer for the trip was not the issue. I planned my trip and scheduled a pick-up location in Vivian, Louisiana. I visited the location for my pickup two days before the pickup date and was basically told that they would be closed through Monday. No help was offered, just that I would be contacted by the scheduling office on 23 November. I was never contacted on 23 November by anyone. I called the number given to me and no one answered. On the date of pickup (24 Nov) I was told that I could pick up my trailer at the location in Shreveport, approximately 30 miles from where I was. Due to my schedule having to be altered, I could not pick up the trailer at the time originally scheduled so I had to change my entire trip plan. Why let your customers pick the location if you will not honor it? The trailer was also filthy when I opened it. The young man cleaned it out and did a good job. The next thing that I realized was the I was not given the trailer that I had reserved, but a different one based on the printed contract. I received an email asking me to make sure that it was the right one. My question to that is why? I was not about to detour another hour out of my way to go change trailers due to a mistake not made by me. The only reason I rated this a 2 was because of the young man at the Shreveport location. His co-worker that was in the "store" never even acknowledged that I entered the store and never spoke a word at all to me. She basically waited until he came in from helping another customer and let him take care of everything. Very poor customer service with the exception of the young man in Shreveport (Tyler).

KRISTOPHER KITE 
Rating:
5.0

Good service

gwendolyn dixon-harris 
Rating:
5.0

Customer did not leave a comment.

reginald coles 
Rating:
5.0

The installer that assisted me with my jeep gladiator today was spot on! He was very knowledgeable and was able to answer all my questions. I would highly recommend Uhaul and this employee! Great Job!

Densie Trawick 
Rating:
5.0

Customer did not leave a comment.

Michael Chandler 
Rating:
5.0

Tyler and Jerri were awesome in assisting us with the move in and the move out of our belongings. We appreciate you and will most definitely use you guys again. Special thanks to Jerri for being so helpful and so pleasant to talk to . Again you are appreciated. Enjoy the holidays

TONY HENDERSON  |  Overall Experience 
Rating:
3.0

Would rate higher but I received a call three days after returning the truck from someone asking me to return the truck.

Larry Robinson 
Rating:
5.0

Customer did not leave a comment.

Rickey Love  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rickey Love 
Rating:
4.0

Not sure

Marcus Williams 
Rating:
5.0

None

Daren Shivers 
Rating:
5.0

I was completely satisfied!

james sims 
Rating:
5.0

Customer did not leave a comment.

Misha Abraham 
Rating:
5.0

Customer did not leave a comment.

Jennifer williams 
Rating:
5.0

This location is always great..General Manager TY always takes care of me...

Paul Jackson 
Rating:
3.0

No signs posted at either entry/exit. Naturally I drove in the wrong direction as the arrows painted on the cement weren’t visible from the main road. Then the ass clown employee says you need to move it. Then he disappeared. I waited about 20 minutes for another employee to check out the truck.

Eric Greene 
Rating:
5.0

Great experience and service

Derrick Hullaby 
Rating:
5.0

Thanks!

TAMMIE W H B CADE 
Rating:
5.0

Customer did not leave a comment.

RICHARD BRIDGES 
Rating:
5.0

Customer did not leave a comment.

Lula McNeil  |  Overall Experience 
Rating:
5.0

Spray for ants. The ants were bad in the u-haul we had.

Diane Duncan 
Rating:
5.0

Nothing needed

clarence kennedy 
Rating:
5.0

Staff was great.

Jonathan Emmons 
Rating:
5.0

All 3 employees were wonderful at customer service and very friendly

JUANITA JOHNSON 
Rating:
3.0

If you get the run around from local and corporate U-Haul like I did. Why would I recommend to a friend?

Clinton Causey 
Rating:
5.0

Think you uhaul

Marc Love  |  First Impressions 
Rating:
1.0

Set up rental at Barksdale location. He set it up for the north gate location per my request. I get there and he set it up for north Hearn location. This was WAY out of my way it added extra miles to my trip. The truck had a bad front end alignment and also smelled like marijuana. North Hearn location is not responsible for the scheduling misshap.

Larry Mayo 
Rating:
5.0

Customer did not leave a comment.

Gabrielle Adams 
Rating:
5.0

The installer was awesome. I made my appt for wiring installation only, but ended up needing a hitch installed as well, which is a lot for time. He went ahead and installed for me, even though he wasn't sure he had time. Thank you so much!

Charlotte Geppert 
Rating:
5.0

The staff is nice, helpful and relatable. I wish I could have dealt with them more than the app. Nothing loads up correctly or it doesn’t transfer well or something. I just rather deal with the staff until the kinks are worked out

Alisha Miles  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Janice Bell 
Rating:
5.0

Customer did not leave a comment.

Paul Jackson 
Rating:
5.0

Customer did not leave a comment.

Tiffany Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID HARRIS  |  First Impressions 
Rating:
5.0

You guys do excellent service

Nessar Huryan 
Rating:
2.0

Very frustrating experience. I made my reservation online for a trailer a week in advance. I received several emails confirming my reservation and a text message that stated I would receive a phone call the day before pick-up to officially confirm location and extact details. The call never came, I received a very confusing, vague text that listed a u-haul address but not additional message if this was a pick-up/drop-off (this message had no spaces between any of its words which made me feel sketched out as it potentially being spam even if it was an automated text). I called the store and was told my trailer would be at my requested location and recieved another confirmation email with the same pick-up and drop-off (even though the text message had a different address--again, only an address, no message with it verifying what this address meant). I showed up the next morning to be told, my trailer was at a completely different pick-up location. This is after I waited around for 20-25mins and there was no attendant inside the building, I and about 4 other customers waited in the lobby while several u-haul workers outside starred at us through the windows... So after waiting, being told my trailer was not at the confirmed pick-up location, the attendant told me the "text message" was my pick-up location, regardless of the email I received and what the person on the phone told me--even though all of those things happened after the text message was received. The U-Haul on barksdale attendant was aloof, confused, and very unhelpful in trying to resolve the matter. He told me to go ahead and start the online check-in on my way to pick my reserved trailer at the other location. The online check-in stated my trailer was at a 3rd location and not where I was directed to go via the Barksdale location. Very frustrating and poor communication in all aspects!!! Lead to lots of wasted time traveling from various locations to find where the trailer I had reserved acutally was!

Sarah Samuels 
Rating:
5.0

Customer did not leave a comment.

David Richardson Jr 
Rating:
5.0

Customer did not leave a comment.

Enicka Hamilton 
Rating:
5.0

Customer did not leave a comment.

Brandon Phillips 
Rating:
4.0

Customer did not leave a comment.

Camry Reliford  |  Overall Experience 
Rating:
5.0

I just hate they don’t let you put something on your amount once its over due , is single mothers has other more important bills so if we try to put something on our balance, I figure like it should be appreciated, but we you all it’s all the amount or nothing at all . But overall everything else is great .

Lakenya Lewis  |  Overall Experience 
Rating:
1.0

Nasty old dirty smelly wood chipping

Victoria Fairley Brewer  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

pettie Parkerson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gregory Powell 
Rating:
5.0

Great! Small qualm - while I managed, the website has the 5x9 (i think) pictured with a motorcycle notch in the front of the trailer. Bit tricky for one person without that notch - which the one I was given did not have. Minor, but worth a mention.

bryan hock 
Rating:
5.0

Customer did not leave a comment.

Willie Brown 
Rating:
5.0

Customer did not leave a comment.

RICHARD ORENGO BERRIOS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ROBIN BARR 
Rating:
5.0

Nothing SERVICE IS GREAT!! Mrs Myles

Rosie Myles 
Rating:
4.0

Customer did not leave a comment.

Reginald Wright 
Rating:
4.0

Customer did not leave a comment.

DAVID COOPER 
Rating:
5.0

Customer did not leave a comment.

RICHARD ORENGO BERRIOS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lakesha Doyle 
Rating:
5.0

Customer did not leave a comment.

CHARITY MORAN PARSONS 
Rating:
5.0

everything was great

Rodney Moffett 
Rating:
5.0

Nothing

ANTONIO MANUEL 
Rating:
5.0

Everyone was professional

RUEBEN HIGHTOWER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bridget Stroud 
Rating:
1.0

people are rude bad customer service

kristy singley 
Rating:
5.0

Gracious.asked and anseered question. Helped determine what equipment we needed.

Cora Brantley 
Rating:
5.0

Customer did not leave a comment.

Mark Hedges 
Rating:
5.0

The air only worked good when driving

Stephanie Bullard 
Rating:
5.0

It was probably the easiest return I have ever had with a U-Haul. The customer service when we pulled up was phenomenal.

Derek Harmeson 
Rating:
5.0

Very quick service. Really like the drop off option.

Douglas Efferson 
Rating:
5.0

Please service those trucks I was so scared as if the brakes was going out and the transmission was slipping. I rented the 20” truck and it was so raggedy I feared for my safety. Customer service was wonderful

Tina Pouncy 
Rating:
1.0

We reserved and rented a 19.95 per day pickup truck. After we paid $99. ( mileage and insurance). We picked the truck up at 10:15. As we were going to get in the truck we were informed we had to have it back by 2:30 pm because they overbooked. We had 4 hours to move a 2 bedroom house yet we had paid for a full day. Our paperwork told us to have the truck back by 6:30. We moved what we could and returned the truck around 2:50. We were charged $45. for being late. So, we paid $144. Dollars for 41/2 hours. Not to mention the young man working was rude!! The lady who waited on us was great and I could tell she was surprised by his rudeness as well. My family and I have always used U-Haul many times. However, we will never use them again. We had to borrow a trailer to complete our move. I’m so disappointed in this company!!!!

ROBERT LOWRY 
Rating:
4.0

Customer did not leave a comment.

Jimmie Glover 
Rating:
5.0

This uhaul location *always provides excellent service and are very helpful.

Donna Hunter 
Rating:
2.0

Customer did not leave a comment.

BRITTANY LAPOOLE  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

shelia tyler  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Clifford Polk  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tracy Green 
Rating:
5.0

Customer did not leave a comment.

will Harris 
Rating:
5.0

Customer did not leave a comment.

Amy Peccio 
Rating:
5.0

Hard working people you have at this location

BRUCE YOUNG  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Loretta Johnson 
Rating:
1.0

Terrible service. Was given the runaround and lied to by several associates about when a truck was gonna be available. Had to travel out of town an hour to get a truck and was still charged for it. Add to that the horrible attitudes that customer service reps gave me.

Rob Miller 
Rating:
5.0

Great service and great staff

Clyde Wells 
Rating:
5.0

Customer service was excellent and picking it up and dropping it back off. I would recommend my friends keep up the good work I’ll see you next time.

Liticia Evens 
Rating:
5.0

Customer did not leave a comment.

keonshitha battle  |  Overall Experience 
Rating:
5.0

The onsite staff is friendly, courteous, & helpful. I wish that it was easier to contact local staff by phone.

John Juneau  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gwendolyn Robinson 
Rating:
5.0

Customer did not leave a comment.

Kevin Sanford 
Rating:
5.0

I feel all customers should have 24 hour access to their belongings !

Chrishonda Morris  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ninya Evans  |  Overall Experience 
Rating:
5.0

Everyone was so very sweet and nice!!! Very helpful and respectful to everyone that comes in the store. Go over and above to help you get what ever you need . I am so happy to help meet everyone one that works in the store!!!!

Rosemarie Ford  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Alauna Spells  |  First Impressions 
Rating:
4.0

The storage rent is a little to high but overall it was a good experience.

Tarsha Williams  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FELICIA LEWIS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Christine Collens  |  First Impressions 
Rating:
5.0

The customer service I experienced was fast and friendly. They were second to none!

Trenese Turner  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

kimberly Jackson  |  Overall Experience 
Rating:
1.0

I had a truck that I reserved. Got there....paying movers by the hour and the truck was not read. We had to sit and wait until the office opened. Will never use this company again!

Sarah Eddington  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patricia Dixon  |  Overall Experience 
Rating:
5.0

Need bigger carts.

Symeon Campbell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Samantha Reno  |  First Impressions 
Rating:
3.0

N/A

TASHONDA GRANVILLE  |  First Impressions 
Rating:
5.0

I will use them as I always have and this time I move my niece .

BOBBY EDWARDS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

kintasha morton  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Christina Towery  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

angela caldwell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHRISTINE MARTIN  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

hasani ratliff  |  First Impressions 
Rating:
5.0

Used this storage multiple times, always great but is a bit pricey compared to others

Allie Hobbs  |  Overall Experience 
Rating:
5.0

Friendly and helpful. Very pleased

Randall Foster  |  First Impressions 
Rating:
4.0

Only complaint is the price goes up alot.

LORENZO MCGEE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LAKESHA DAVENPORT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lashundra White  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Terry Myles  |  Overall Experience 
Rating:
4.0

My experienced scared me at first, because I realized I was still being billed after we moved our items from storage. I called & talked to Tyler and he fixed everything right away, thanks for being so great.

Royce Rogers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AUDREY MCCARTER  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Rickey Love  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pamela Phillips Charles  |  First Impressions 
Rating:
5.0

I didn't move out on the 8/13/2022.

Rhoda Galimore  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

RONNIE POWELL  |  First Impressions 
Rating:
5.0

Good

Veronica Richardson  |  First Impressions 
Rating:
2.0

This facility is subpar at best. The climate control is off sometimes, and who knows for how long/? The hall lighting is sometimes off and the units don't have interior lighting. Complaints aren't taken seriously and the GM seems unconcerned and unwilling to improve the situation. I would never recommend this location for storage! Their rental truck service, however, is much more efficient. The counter help is polite and courteous.

Kelly McKinley  |  Overall Experience 
Rating:
4.0

Upon move in, my storage unit had to be switched because of the door condition, but the staff switched me promptly with no issues.

Treneisha Scoby  |  First Impressions 
Rating:
1.0

The facility is in below average condition. The A/C in the climate controlled area has been broken/insufficient for MONTHS with no estimated date of repair. There is NO LIGHT in the units and there were rat traps and holes in the walls. I had to leave my things in the unit until I could schedule another time that I could get labor to help me move AGAIN. The person on the counter was very helpful and apologetic but the GM was a complete JERK. He couldn't care less whether my belongings were safe, that the A/C wasn't working sufficiently, or that the unit had a huge hole in the wall into the next unit. Whomever the franchise owner is should lose the privilege of representing Uhaul. This owner is negligent and doesn't represent the quality or service on which Uhaul has built their reputation..0

Kelly McKinley  |  First Impressions 
Rating:
2.0

I reserved two climate controlled units and was unable to complete my move in because the second unit was not located in a climate controlled building. The facility is in below average condition and I had to leave the truck locked with my belongings and have to return to the facility this morning to try to get an appropriate remedy. I am having to pay labor again, alter my travel plans, and possibly pay another day for the truck since I was unable to empty its contents and turn in the key. I am very disappointed and exhausted. The uhaul answering service after hours was very sympathetic when I called and did direct me on what to do accordingly. Hopefully this will be resolved easily this morning.

Cynthia Fleming  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kimberly Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Temple  |  First Impressions 
Rating:
5.0

Give Tyler and staff a raise very professional service!!

verdell warren  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris Wyatte  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JANICE ODOM  |  Overall Experience 
Rating:
5.0

I love every moment I spent from renting a truck to storage. Thanks I'm willing to recommend friends and family as well.

Luronda Davis  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

andreal johnson  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LaMonica Johnson  |  First Impressions 
Rating:
5.0

Thanks so much. Costumers was very helpful and very informative and nice. Will love to come back any time.

Luronda Davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Salina Beck  |  Overall Experience 
Rating:
1.0

The manager was cheating me on my storage fees. My receipt say 520 ,I pay a payment and it went up to 570 . That's not right. I would like to speak with someone about this matter.my number is 3185255181

Gloria Patterson  |  Overall Experience 
Rating:
5.0

None

TARA MARCHMAN  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carol Satcher  |  First Impressions 
Rating:
5.0

The make clerk was very experience, and knowledgeable of everything that goes on there

rosemarie edwards  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chandra Porter  |  First Impressions 
Rating:
5.0

I am SO SO glad the manger is gone from the Uhaul price ON north market SO glad he gone Because he was TAKE money from the people That was PAYING there storage and lie TO U in Your face

jeanette foster  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sanchasity Davis  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

audrey thomas  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

MARY BRYANT  |  Overall Experience 
Rating:
3.0

N/A

derrick samuel  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

JONATHAN ODEN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

annie rhodes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LaJoel Johnson  |  Overall Experience 
Rating:
4.0

We appreciate you for allowing us to be your customer for nearly 7 years. Shall we need your services in the future, we'd surely give you a call. 🌞🗓🧤📦🔐🧹😷 The Graves Family* 🙋🏽‍♀️🎶🎷🎉

GLENDA GRAVES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

michael lavalais  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Bridget Griffin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARVIN MCKEEVER  |  First Impressions 
Rating:
5.0

My experience of Uhaul self storage have always been great.

Clifford Polk  |  First Impressions 
Rating:
5.0

I have used Uhaul plenty of times and I am greatly satisfied with the friendly customer service

Miaoche Jefferson  |  Overall Experience 
Rating:
5.0

I had the storage unit for roughly 8 months and everything looked the same way as I put it in there. No spiderwebs, bugs, moisture, and barely any dust.

Mikella Osborne  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALEX TAYLOR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

audrey thomas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

johnnie Ware  |  Overall Experience 
Rating:
3.0

Workers were very polite and friendly.!!!!

MARY BRYANT  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kiachelan Kelly  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Anne Green  |  First Impressions 
Rating:
5.0

The people where very nice.The storage areas nice there was no trash revert where. The only problem I had was when have a high storage unit I would like to have a step stole so that I could reach for the things in the back of the storage.

Lula Thomas  |  Overall Experience 
Rating:
1.0

I was billed for a climate controlled unit that was always hot, even after I complained. There was water damage in my unit which ruined my mattress and box spring. Very unprofessional service from this location.

NATASHA DIXON  |  Overall Experience 
Rating:
4.0

Only problem is that if you paid late they don’t automatically open your unit. You have to tell them.

OC Buril  |  Overall Experience 
Rating:
5.0

I was very satisfied and would go there again.

Sandra Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Gerald Wysinger Jr  |  First Impressions 
Rating:
5.0

Thank you!

Kimberly Jones  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

nadirah saleem  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

audrey thomas  |  First Impressions 
Rating:
3.0

They got rats 🐀

lakesha allen  |  Overall Experience 
Rating:
4.0

Hearne location was ah very decent well maintained facility. And the staff was always friendly and helpful 👍

JEFFREY GAY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Calandra Frederick  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LASHONDA GRANVILLE  |  First Impressions 
Rating:
5.0

Very Nice And Helpful

sedonia tucker  |  First Impressions 
Rating:
5.0

Mr. Aaron and His Staff Are Welcoming, Friendly and Awesome ...I Would Recommend This U-Haul Storage Facility To Anyone In Need Of Their Provided Services

janet simpson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ninya Evans  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

TASHONDA GRANVILLE  |  Overall Experience 
Rating:
5.0

We had the unit for 3 years and never had any problems they even gave us a new more secure lock. Would definitely use again

mike winham  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

yaron hawthrone  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

DIMITRI HUGHES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

summers mccall  |  First Impressions 
Rating:
5.0

I found trying to pay my storage rent from your website a bit difficult. The manager at U-HAUL explained how to navigate through the process.We'll see how it goes next time.

Lorenzo Williams  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

SHEMIKA JOHNSON  |  First Impressions 
Rating:
3.0

Was too warm to be considered climate controlled and had a mouse trap inside

David Ohnesorge  |  Overall Experience 
Rating:
5.0

Thank you

Kimberly Jones  |  First Impressions 
Rating:
5.0

You'll are awesome❗

marilyn thomas  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

angela smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FRANCES COLLINS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Allie Hobbs  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

linda moore  |  Overall Experience 
Rating:
5.0

Staff was very courteous and helpful with my questions and didn't rush me. I will recommend this site to my family and friends. I have used another one before but this one is the best one for me.

fRANCES cOLLINS  |  First Impressions 
Rating:
1.0

I never felt like I've been ripped off before I like I have here. Ripped off

Amanda Adger  |  First Impressions 
Rating:
5.0

The staff was courteous and helpful.

robert perry  |  Overall Experience 
Rating:
5.0

Great place and great customer services

Gay Wingo  |  Overall Experience 
Rating:
5.0

Very clean storage space. The few time I went into the office, the staff was very friendly.

shefelah barker  |  Overall Experience 
Rating:
5.0

Nice friendly people

Shreka Salone  |  Overall Experience 
Rating:
5.0

Very happy with Uhaul as a whole.

Sharon Clark  |  Overall Experience 
Rating:
5.0

Thanks for being there for me

tony greer  |  First Impressions 
Rating:
5.0

Facility nicer than I thought. I never had any problems.

katina pikes  |  Overall Experience 
Rating:
5.0

It was a Saturday morning and busy but Aaron never got frustrated with the line of customers. If we had more of him with great customer service Uhaul will be more successful than what you are.

Gracie Jones  |  Overall Experience 
Rating:
4.0

Love the staff, they are very nice and fast with getting the lease completed.

JEFFERY DAVIS  |  First Impressions 
Rating:
5.0

Staff members were very helpful and friendly

Gloria Brooks  |  First Impressions 
Rating:
5.0

We had a great experience and the gentleman had amazing customer service my children and I were very pleased.....

BARBARA BROWN  |  First Impressions 
Rating:
4.0

I never got a call back from Ian; therefore I do not know what my prorated balance is. I called twice and I visited the location once. I vacated the property 12.17.18. I need to know my balance. T

IDA STINSON  |  Overall Experience 
Rating:
5.0

N/A

ALICIA DASILVA  |  Overall Experience 
Rating:
5.0

Your employees are excellent helpful and accommodating thanks

robert rose  |  Reservation 
Rating:
4.0

Everything was good on reserving a truck. But trying to cancel reservation was a whole different deal. I could not get anyone on the phone to change my first reservation and no answer again when I to

Kelly Wallace  |  Reservation 
Rating:
5.0

Excellent Service

Lula McNeil  |  Reservation 
Rating:
5.0

Very convenient for my needs.

Camelia Fuller  |  Overall Experience 
Rating:
5.0

.

Jonathan Crain  |  Overall Experience 
No reviews have been submitted for this location.

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