Customer Reviews for U-Haul Moving & Storage of North Shreveport

2,790 comentarios

1605 N Hearne   Shreveport, LA 71107
(@ N Market, Next door to Wendy's)

(318) 425-8811

Ver mapa de la instalación

Horario de oficina

  • Lun. - jue.: 7 a.m. - 7 p.m.
  • Vie.: 7 a.m. - 8 p.m.
  • Sáb.: 7 a.m. - 7 p.m.
  • Dom.: 9 a.m. - 5 p.m.

Servicios en esta ubicación:

Contáctanos

(318) 425-8811

1605 N Hearne
Shreveport, LA 71107
(@ N Market, Next door to Wendy's)

Servicios en esta ubicación:

Horario de oficina

  • Lun. - jue.: 7 a.m. - 7 p.m.
  • Vie.: 7 a.m. - 8 p.m.
  • Sáb.: 7 a.m. - 7 p.m.
  • Dom.: 9 a.m. - 5 p.m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de RV

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
2.0

El cliente no dejó un comentario.

Steven J  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gay L  |  Overall Experience 
Clasificación:
5.0

Thank u

Desirae H  |  Overall Experience 
Clasificación:
5.0

Tyler and his team 100 STARS as always keep it up

EBONE S  |  Overall Experience 
Clasificación:
5.0

Process to get rental was fast and easy. This location and my go to Uhaul for all my storage, truck, and trailer rentals. 5 

Ladarrius J 
Clasificación:
5.0

El cliente no dejó un comentario.

LYN W 
Clasificación:
5.0

El cliente no dejó un comentario.

Kineana D  |  First Impressions 
Clasificación:
5.0

I love the way, they treated me!$

rosemarie e  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark C 
Clasificación:
5.0

We picked up a trailer 5/24 at 10am from this location. The gentleman at the front desk was pleasant, professional, and helped my husband get everything hitched up to our vehicle. The price we paid was as quoted from online reservation and appreciate that there were no surprises or extra fees and charges at the counter. Great smooth and seamless experience.

KENISHA S 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M 
Clasificación:
5.0

great customer service, drop off was very quick and easy

MICHAEL W 
Clasificación:
5.0

Tyler is always great

ERIC P 
Clasificación:
5.0

Guys know their business! Very helpful!

CHRISTOPHER H 
Clasificación:
5.0

Extraordinario servicio al cliente

Trayon J 
Clasificación:
4.0

Thank each and every one of you

STEWART J  |  First Impressions 
Clasificación:
5.0

I told the salesclerk when he asked for my paperwork on the trailer, I didn't have it because I was not handed any paperwork at the time I received the trailer in fact the dealership was not even open, and I had reserved this trailer in a week in advance, and it was double booked He gave me the telephone number to U-Haul customer service.

DAVID B 
Clasificación:
5.0

I would recommend them to anyone. On time, everything was coordinated perfectly.

Martha B  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCE P 
Clasificación:
4.0

El cliente no dejó un comentario.

BEAU W 
Clasificación:
5.0

It was a professional and productive event

Eric T 
Clasificación:
5.0

El cliente no dejó un comentario.

JERRY G 
Clasificación:
5.0

El cliente no dejó un comentario.

Natasha R  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SHELDON S 
Clasificación:
5.0

El cliente no dejó un comentario.

VINCENT R 
Clasificación:
4.0

El cliente no dejó un comentario.

Richard F 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES B 
Clasificación:
5.0

Polite helpful

RYAN E 
Clasificación:
5.0

El cliente no dejó un comentario.

Gay D 
Clasificación:
5.0

Nothing at this time. The service was greaat and the workers were very helpful.

SHAWANNA B 
Clasificación:
5.0

pick up was easy and fast. I like that. they tested my light to ensure they were working. drop of was easy also I pulled in they unhooked it and that was it, received e mail in matter of minutes. very efficient.

MICHELLE T 
Clasificación:
4.0

El cliente no dejó un comentario.

ANTOINNE P 
Clasificación:
5.0

Everything went Great

WILLIE D 
Clasificación:
3.0

Staff was friendly and respectful

TERRY F 
Clasificación:
5.0

Nothing, everyone was excellent, including the manager, that’s was there, while Tyler, is on vacation!!!

ROSEMARIE E 
Clasificación:
5.0

It was a very pleasant experience. Everyone was very professional, nice and everything that was taken care of in an expedited manner.

Michael B 
Clasificación:
4.0

El cliente no dejó un comentario.

BRANDON P  |  Overall Experience 
Clasificación:
3.0

Your survey is bogus and flawed for a 24/7 rental. The location was good but the experience was terrible. I made the reservation on a Wednesday to pick up at my preferred location. On Friday my pick up got moved to a large central location store. When I arrived Sunday morning at 0709 to pick up truck, they had no truck for me so I had to drive an extra 25 minutes North to fleet a truck to North Hearne. So yes the store did a good job but everything before that dealing with this rental was terrible!

John W 
Clasificación:
3.0

El cliente no dejó un comentario.

CEDRIC W 
Clasificación:
5.0

The staff was professional and did a fantastic job installing my hitch!

Shannon S 
Clasificación:
3.0

The truck smelled like alcohol. An it was making a loud ticking noise

ALISA C 
Clasificación:
3.0

The front half of my storage room had been flooded… when this happened I don't know and no one told me to come and check on it. From what I could see it came in from underneath the door. It didn't come from the ceiling at all. But, I had Tyler Washington to come and see before I started taking my things out. He also took pictures.

Crena R  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JEREMY P  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharhonda J  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID D 
Clasificación:
5.0

El cliente no dejó un comentario.

Lartica W  |  Overall Experience 
Clasificación:
1.0

Lights stoped working two differant times, tires were junk, had a blow out , through rubber all over traffic, set on side of road for a hour and a half waiting for assistance in the middle of Dallas, and this happened because I had to drive 4 1/2 hours to take it back, because they wouldn't let me drop it in the city I was going, so had to take it all the way back. If your waiting for my next rental, get ready to do so real waiting, want be no next rental, not from u-haul, u-haul used to be good, used to be

BILLY D 
Clasificación:
5.0

El cliente no dejó un comentario.

COREY B 
Clasificación:
5.0

Very helpful staff on site. Great service!

MICHAEL S 
Clasificación:
5.0

Everyone just treat you great, and very friendly.

TIMOTHY D  |  Overall Experience 
Clasificación:
3.0

The transmission was going out on the truck. But I was able to get my stuff to my new address. But they tried to charge extra for more miles on the truck. But the manager straighten it out for me. But they should have reimburse me for them having a truck with transmission going out. If I had to make another trip I couldn't have. Because I wasn't driving the truck like that.

JAMES B 
Clasificación:
3.0

El cliente no dejó un comentario.

CAROLYN J  |  Overall Experience 
Clasificación:
5.0

Thank you!! Wonderful experience

SHERWOOD Y 
Clasificación:
5.0

El cliente no dejó un comentario.

VERANIQUE C 
Clasificación:
5.0

Staff was professional, friendly and very helpful in showing me what I needed to tow a vehicle. I would highly recommend this location.

TIMOTHY P 
Clasificación:
5.0

El cliente no dejó un comentario.

Gwendolyn C  |  Overall Experience 
Clasificación:
3.0

I ordered a dolly but didn’t get one

LEA L 
Clasificación:
4.0

I feel that the customer service was excellent.

LUTHER C 
Clasificación:
5.0

The best U-haul I've ever dealt with and I have moved alot. Love ya"ll : )

Marion N  |  Overall Experience 
Clasificación:
5.0

All the people are very nice helpful and friendly. Go above and beyond to get what you need for their customers.

Rosemarie F  |  First Impressions 
Clasificación:
3.0

Employees (Female desk agent) should not be watching wild videos on their phone where the customers can hear what they are watching

WENDY B 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN B 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY D 
Clasificación:
5.0

This is the only location I use. From the time of pick up to the time of drop off, the staff was very friendly and helpful. Highly recommend this location.

JAMES M 
Clasificación:
5.0

El cliente no dejó un comentario.

Shonterreka B  |  Overall Experience 
Clasificación:
5.0

This is the only storage unit, I preferred!!!!!

rosemarie e  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PHIL C 
Clasificación:
5.0

Nada

VERNON J 
Clasificación:
1.0

I was charged 12.75 for 1 1/2 gallons of gas. I spent 30.00 for gas and it was on 3/4 instead of 7/8 but 5.00 more dollars would have been all it needed. I'm done renting your trucks. I've rented them at least three times and this time was the worst for me. Will never come back.

SADIE H 
Clasificación:
5.0

Keep up the good job Great customer service

WILLIE H 
Clasificación:
4.0

Very good customer service!

LAURA F 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD B 
Clasificación:
4.0

Having a light inside the storage unit would be helpful. It's hard to see even in the daytime. That's my only issue.

Shequilla T  |  Overall Experience 
Clasificación:
4.0

The was old and sounded like it did not want to go a couple times.

ANITA H 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTONIO B 
Clasificación:
5.0

Both Employess Khiya & Dominique Were Excellent & Knowledgeable About Their Job.

ALATRECIA A 
Clasificación:
1.0

El cliente no dejó un comentario.

ADETOLA O 
Clasificación:
3.0

I just remembered that I had to add: The owner who assisted me was ok; however, the representative was sitting at the counter eating her breakfast, which was completely unprofessional.

TONIA A 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeanie R 
Clasificación:
5.0

Great service, very professional. Easy pick up of trailer.

RICHARD H 
Clasificación:
5.0

Tyler was excellent and very thorough with our engagement.

Monshelle H  |  First Impressions 
Clasificación:
2.0

I rented an appliance dolly and a furniture dolly was in the truck. I was dropped off so i had to use the truck to go to another location to get the appliance dolly. I feel like uhaul should reimburse for the milage i paid for for me to go get the dolly

Carol J 
Clasificación:
5.0

Tyler is always professional and accommodating. I enjoy working with him for all of my Uhaul rental needs!

ANNE A 
Clasificación:
5.0

El cliente no dejó un comentario.

Champagne D  |  Overall Experience 
Clasificación:
4.0

Create a roof top access for when belongings get shifted and jam the sliding back door. Some Louisiana roads are horrible to drive on.

Molly E 
Clasificación:
5.0

Young man was very informative and helpful

GHITIANA O 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA B 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL J 
Clasificación:
5.0

I had a last minute moment to move my stuff out of the storage room and uhaul service was able to rent me a truck 🚛 same day with great customer service 😺

ANGELA T 
Clasificación:
5.0

El cliente no dejó un comentario.

William W  |  Overall Experience 
Clasificación:
5.0

the employees were so great, we moved my mother's stuff so fast, the truck was perfect and will use yall again and again, ty for making this so easy

PHILLIP S 
Clasificación:
5.0

The associate was professional and polite.

ROBERT W 
Clasificación:
5.0

I have rented storage space and equipment and vehicles from U-Haul. This location in my opinion is one of the best. No matter what area of town I live in this is the location I choose . Tyler and Daniel are the best. Daniel customer service exceeds. I work with the public Monday through Friday and good customer service is a must. Customer service is what keeps us in business. The U-Haul family you have two great young men working for your company exceeding customer service. I do not know the two men personally but from years of doing business with U-Haul they exceed and customer service friendliness and helpfulness with the customer. I have tried other U U-Haul areas and I am willing to travel an extra 10 miles to get to the Hearn and North market location.

ANNE G 
Clasificación:
5.0

El cliente no dejó un comentario.

CLARENCE K 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES M 
Clasificación:
5.0

El cliente no dejó un comentario.

Katherine T 
Clasificación:
3.0

El cliente no dejó un comentario.

Tatyana T  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TONYA A 
Clasificación:
5.0

These guys are great; going the EXTR Mile. The problem with the receiving location after an extraordinary circumstances, not so good. Because they could, charged me unnecessarily.

Mark G 
Clasificación:
4.0

El cliente no dejó un comentario.

COSONDRY C  |  Overall Experience 
Clasificación:
5.0

My reservation was not originally for this location. It was for the one across the street from where I live in south bossier. I booked a reservation online for 2 days . I got the pick up time and location and when we get there to pick it up there is no truck available for us. Which was extremely frustrating. Austin was working, he was great. Bradley the manager who we called to get help with the situation was very unhelpful and rude. Austin then got online looking for another truck and called customer service. I believe Olivia is the young lady that helped us. Austin found a truck at this actual location and she confirmed it and set the new reservation for the next day. We get there at 7 am and Tyler was working and he was great too. It all worked out but no thanks to the manager at first location. Had I not gotten out of character and just accepted there was no truck available we would not have gotten the truck we needed to move that day. Very grateful to the three employees that helped us Friday night. They deserve 5 stars for their customer service. Bradley on the other hand seems to need a refresher in customer service .

Hunter N 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH K 
Clasificación:
5.0

El cliente no dejó un comentario.

TEASHA J 
Clasificación:
5.0

El cliente no dejó un comentario.

LARRY B 
Clasificación:
5.0

Extraordinario servicio al cliente

CATINA K 
Clasificación:
5.0

Customer Service was AWESOME the rep can smile and be more friendly but Service was good

TANGELA P 
Clasificación:
5.0

Great experience

Todd L 
Clasificación:
5.0

The two employees working that morning were very helpful and had the trailer hooked up, the lights tested, and the paperwork done within 10 minutes. One was training the other guy who appeared to be new and was explaining how to connect the safety chains properly. When I returned it that afternoon, the same employee was still there and he was still polite, disconnected the trailer, asked if any issues, and had me out the door quickly again. That was my easiest and most pleasant rental experience ever . The young man working that morning (the trainer) seemed to be an excellent employee.

Eric G 
Clasificación:
5.0

Genial

Delaine K 
Clasificación:
5.0

El cliente no dejó un comentario.

Cora M  |  First Impressions 
Clasificación:
5.0

Tyler was great! My spouse and I are senior citizens and found Tyler to be most helpful in guiding us through the rental process!

Sharon A 
Clasificación:
5.0

Mr. Tyler was very professional, direct, and handled every question with confidence and clarity. Greatly appreciate this gentleman.

Will S 
Clasificación:
5.0

staff very nice and attentive, easy in and out.

GERALD H 
Clasificación:
5.0

Very friendly place!

Sandra H 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederick J  |  Overall Experience 
Clasificación:
5.0

Reservation made through national center. Drop off location confusion

MICHAEL W 
Clasificación:
5.0

Very good customer service.

NESSIR H 
Clasificación:
5.0

El cliente no dejó un comentario.

MONICA W 
Clasificación:
5.0

great

Heath I 
Clasificación:
1.0

El cliente no dejó un comentario.

Bryan C 
Clasificación:
5.0

El cliente no dejó un comentario.

Shirley H  |  Overall Experience 
Clasificación:
5.0

I was well pleased with all the service from the employees at this U-haul

MARVIN M  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Latoya R 
Clasificación:
4.0

El cliente no dejó un comentario.

Joshua J 
Clasificación:
1.0

El cliente no dejó un comentario.

Fredrick J 
Clasificación:
1.0

More professional and better track of the equipment . Giving us the wrong truck and have the wrong truck info on my account gave us so many problems returning it

Jessica D 
Clasificación:
5.0

El cliente no dejó un comentario.

Emmanuel S  |  First Impressions 
Clasificación:
5.0

Helpful and friendly assistance

James B 
Clasificación:
5.0

El cliente no dejó un comentario.

Emmanuel S 
Clasificación:
1.0

El cliente no dejó un comentario.

India G  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

elmer c 
Clasificación:
5.0

El cliente no dejó un comentario.

Linnie L 
Clasificación:
5.0

Excellent customer service and a job well done.

Joshua T 
Clasificación:
5.0

El cliente no dejó un comentario.

Alauna S  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Crystal M  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Travis E  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Ben H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

katlyn f  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James L  |  Overall Experience 
Clasificación:
5.0

Great service, responsive & willingness to help!!

ROBIN H  |  First Impressions 
Clasificación:
4.0

Water

Symeon C  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Hailey J  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Markicea S  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jamie l  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

ERMA A  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline D  |  Online Move In 
Clasificación:
3.0

El cliente no dejó un comentario.

Lasonya F  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gwendolyn C  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James L  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lakendra T  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal M  |  First Impressions 
Clasificación:
4.0

More lighting and ensure the storage foundation is fully covered

Katrina H  |  Overall Experience 
Clasificación:
5.0

No comments

CHARLIE R  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol S  |  Overall Experience 
Clasificación:
1.0

My storage room is smell. I paid for 2 or 3 bedroom but it looks like 1

Antoinette L  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

lorenzo w  |  Overall Experience 
Clasificación:
3.0

The inside of the storage has some kind on residue on the walls and a bad patching and there is no light for my storage unit.

Katrina H  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard L  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON S  |  Overall Experience 
Clasificación:
4.0

Tyler was absolutely great , and helpful so was everyone else on staff. I will use you guys again if/ when needed.

Gerald L  |  Overall Experience 
Clasificación:
3.0

Would of got 5 stars if the rent don’t go up every year that’s the only thing I don’t like

Shivonda H  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Lasonya F  |  First Impressions 
Clasificación:
5.0

Tyler and Jerri were awesome in assisting us with the move in and the move out of our belongings. We appreciate you and will most definitely use you guys again. Special thanks to Jerri for being so helpful and so pleasant to talk to . Again you are appreciated. Enjoy the holidays

TONY H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rickey L  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lula M  |  Overall Experience 
Clasificación:
5.0

Think you uhaul

Marc L  |  First Impressions 
Clasificación:
5.0

The staff is nice, helpful and relatable. I wish I could have dealt with them more than the app. Nothing loads up correctly or it doesn't transfer well or something. I just rather deal with the staff until the kinks are worked out

Alisha M  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tiffany D  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID H  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Camry R  |  Overall Experience 
Clasificación:
5.0

I just hate they don't let you put something on your amount once its over due , is single mothers has other more important bills so if we try to put something on our balance, I figure like it should be appreciated, but we you all it's all the amount or nothing at all . But overall everything else is great .

Lakenya L  |  Overall Experience 
Clasificación:
1.0

Nasty old dirty smelly wood chipping

Victoria F  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

pettie P  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD O  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD O  |  First Impressions 
Clasificación:
5.0

Everyone was professional

RUEBEN H  |  First Impressions 
Clasificación:
2.0

El cliente no dejó un comentario.

BRITTANY L  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

shelia t  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Clifford P  |  Overall Experience 
Clasificación:
5.0

Hard working people you have at this location

BRUCE Y  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

keonshitha b  |  Overall Experience 
Clasificación:
5.0

The onsite staff is friendly, courteous, & helpful. I wish that it was easier to contact local staff by phone.

John J  |  First Impressions 
Clasificación:
5.0

I feel all customers should have 24 hour access to their belongings !

Chrishonda M  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ninya E  |  Overall Experience 
Clasificación:
5.0

Everyone was so very sweet and nice!!! Very helpful and respectful to everyone that comes in the store. Go over and above to help you get what ever you need . I am so happy to help meet everyone one that works in the store!!!!

Rosemarie F  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Alauna S  |  First Impressions 
Clasificación:
4.0

The storage rent is a little to high but overall it was a good experience.

Tarsha W  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

FELICIA L  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine C  |  First Impressions 
Clasificación:
5.0

The customer service I experienced was fast and friendly. They were second to none!

Trenese T  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

kimberly J  |  Overall Experience 
Clasificación:
1.0

I had a truck that I reserved. Got there....paying movers by the hour and the truck was not read. We had to sit and wait until the office opened. Will never use this company again!

Sarah E  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia D  |  Overall Experience 
Clasificación:
5.0

Need bigger carts.

Symeon C  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha R  |  First Impressions 
Clasificación:
3.0

N/C

TASHONDA G  |  First Impressions 
Clasificación:
5.0

I will use them as I always have and this time I move my niece .

BOBBY E  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

kintasha m  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Christina T  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

angela c  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINE M  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

hasani r  |  First Impressions 
Clasificación:
5.0

Used this storage multiple times, always great but is a bit pricey compared to others

Allie H  |  Overall Experience 
Clasificación:
5.0

Friendly and helpful. Very pleased

Randall F  |  First Impressions 
Clasificación:
4.0

Only complaint is the price goes up alot.

LORENZO M  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LAKESHA D  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lashundra W  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Terry M  |  Overall Experience 
Clasificación:
4.0

My experienced scared me at first, because I realized I was still being billed after we moved our items from storage. I called & talked to Tyler and he fixed everything right away, thanks for being so great.

Royce R  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

AUDREY M  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rickey L  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela P  |  First Impressions 
Clasificación:
5.0

I didn't move out on the 8/13/2022.

Rhoda G  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

RONNIE P  |  First Impressions 
Clasificación:
5.0

Bueno

Veronica R  |  First Impressions 
Clasificación:
2.0

This facility is subpar at best. The climate control is off sometimes, and who knows for how long/? The hall lighting is sometimes off and the units don't have interior lighting. Complaints aren't taken seriously and the GM seems unconcerned and unwilling to improve the situation. I would never recommend this location for storage! Their rental truck service, however, is much more efficient. The counter help is polite and courteous.

Kelly M  |  Overall Experience 
Clasificación:
4.0

Upon move in, my storage unit had to be switched because of the door condition, but the staff switched me promptly with no issues.

Treneisha J  |  First Impressions 
Clasificación:
1.0

The facility is in below average condition. The A/C in the climate controlled area has been broken/insufficient for MONTHS with no estimated date of repair. There is NO LIGHT in the units and there were rat traps and holes in the walls. I had to leave my things in the unit until I could schedule another time that I could get labor to help me move AGAIN. The person on the counter was very helpful and apologetic but the GM was a complete JERK. He couldn't care less whether my belongings were safe, that the A/C wasn't working sufficiently, or that the unit had a huge hole in the wall into the next unit. Whomever the franchise owner is should lose the privilege of representing Uhaul. This owner is negligent and doesn't represent the quality or service on which Uhaul has built their reputation..0

Kelly M  |  First Impressions 
Clasificación:
2.0

I reserved two climate controlled units and was unable to complete my move in because the second unit was not located in a climate controlled building. The facility is in below average condition and I had to leave the truck locked with my belongings and have to return to the facility this morning to try to get an appropriate remedy. I am having to pay labor again, alter my travel plans, and possibly pay another day for the truck since I was unable to empty its contents and turn in the key. I am very disappointed and exhausted. The uhaul answering service after hours was very sympathetic when I called and did direct me on what to do accordingly. Hopefully this will be resolved easily this morning.

Cynthia F  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly S  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer T  |  First Impressions 
Clasificación:
5.0

Give Tyler and staff a raise very professional service!!

verdell w  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris W  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JANICE O  |  Overall Experience 
Clasificación:
5.0

I love every moment I spent from renting a truck to storage. Thanks I'm willing to recommend friends and family as well.

Luronda D  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

andreal j  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LaMonica J  |  First Impressions 
Clasificación:
5.0

Thanks so much. Costumers was very helpful and very informative and nice. Will love to come back any time.

Luronda D  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Salina B  |  Overall Experience 
Clasificación:
1.0

The manager was cheating me on my storage fees. My receipt say 520 ,I pay a payment and it went up to 570 . That's not right. I would like to speak with someone about this matter.my number is 3185255181

Gloria P  |  Overall Experience 
Clasificación:
5.0

Ninguno

TARA M  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol S  |  First Impressions 
Clasificación:
5.0

The make clerk was very experience, and knowledgeable of everything that goes on there

rosemarie e  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Chandra P  |  First Impressions 
Clasificación:
5.0

I am SO SO glad the manger is gone from the Uhaul price ON north market SO glad he gone Because he was TAKE money from the people That was PAYING there storage and lie TO U in Your face

jeanette f  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Sanchasity D  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

audrey t  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

MARY B  |  Overall Experience 
Clasificación:
3.0

N/C

derrick s  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

JONATHAN O  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

annie r  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LaJoel J  |  Overall Experience 
Clasificación:
4.0

We appreciate you for allowing us to be your customer for nearly 7 years. Shall we need your services in the future, we'd surely give you a call. 理粒 The Graves Family* ‍♀️

GLENDA G  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

michael l  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Bridget G  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MARVIN M  |  First Impressions 
Clasificación:
5.0

My experience of Uhaul self storage have always been great.

Clifford P  |  First Impressions 
Clasificación:
5.0

I have used Uhaul plenty of times and I am greatly satisfied with the friendly customer service

Miaoche J  |  Overall Experience 
Clasificación:
5.0

I had the storage unit for roughly 8 months and everything looked the same way as I put it in there. No spiderwebs, bugs, moisture, and barely any dust.

Mikella O  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

ALEX T  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

audrey t  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

johnnie W  |  Overall Experience 
Clasificación:
3.0

Workers were very polite and friendly.!!!!

MARY B  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kiachelan K  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Anne G  |  First Impressions 
Clasificación:
5.0

The people where very nice.The storage areas nice there was no trash revert where. The only problem I had was when have a high storage unit I would like to have a step stole so that I could reach for the things in the back of the storage.

Lula T  |  Overall Experience 
Clasificación:
1.0

I was billed for a climate controlled unit that was always hot, even after I complained. There was water damage in my unit which ruined my mattress and box spring. Very unprofessional service from this location.

NATASHA D  |  Overall Experience 
Clasificación:
4.0

Only problem is that if you paid late they don't automatically open your unit. You have to tell them.

OC B  |  Overall Experience 
Clasificación:
5.0

I was very satisfied and would go there again.

Sandra W  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gerald W  |  First Impressions 
Clasificación:
5.0

¡Gracias!

Kimberly J  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

nadirah s  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

audrey t  |  First Impressions 
Clasificación:
3.0

They got rats 🐀

lakesha a  |  Overall Experience 
Clasificación:
4.0

Hearne location was ah very decent well maintained facility. And the staff was always friendly and helpful 

JEFFREY G  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Calandra F  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LASHONDA G  |  First Impressions 
Clasificación:
5.0

Very Nice And Helpful

sedonia t  |  First Impressions 
Clasificación:
5.0

Mr. Aaron and His Staff Are Welcoming, Friendly and Awesome ...I Would Recommend This U-Haul Storage Facility To Anyone In Need Of Their Provided Services

janet s  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ninya E  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TASHONDA G  |  Overall Experience 
Clasificación:
5.0

We had the unit for 3 years and never had any problems they even gave us a new more secure lock. Would definitely use again

mike w  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

yaron h  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

DIMITRI H  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

summers m  |  First Impressions 
Clasificación:
5.0

I found trying to pay my storage rent from your website a bit difficult. The manager at U-HAUL explained how to navigate through the process.We'll see how it goes next time.

Lorenzo W  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SHEMIKA J  |  First Impressions 
Clasificación:
3.0

Was too warm to be considered climate controlled and had a mouse trap inside

David O  |  Overall Experience 
Clasificación:
5.0

Gracias

Kimberly J  |  First Impressions 
Clasificación:
5.0

You'll are awesome❗

marilyn t  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

angela s  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCES C  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Allie H  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

linda m  |  Overall Experience 
Clasificación:
5.0

Staff was very courteous and helpful with my questions and didn't rush me. I will recommend this site to my family and friends. I have used another one before but this one is the best one for me.

fRANCES c  |  First Impressions 
Clasificación:
1.0

I never felt like I've been ripped off before I like I have here. Ripped off

Amanda A  |  First Impressions 
Clasificación:
5.0

The staff was courteous and helpful.

robert p  |  Overall Experience 
Clasificación:
5.0

Great place and great customer services

Gay W  |  Overall Experience 
Clasificación:
5.0

Very clean storage space. The few time I went into the office, the staff was very friendly.

shefelah b  |  Overall Experience 
Clasificación:
5.0

Nice friendly people

Shreka S  |  Overall Experience 
Clasificación:
5.0

Very happy with Uhaul as a whole.

Sharon C  |  Overall Experience 
Clasificación:
5.0

Thanks for being there for me

tony g  |  First Impressions 
Clasificación:
5.0

Facility nicer than I thought. I never had any problems.

katina p  |  Overall Experience 
Clasificación:
5.0

It was a Saturday morning and busy but Aaron never got frustrated with the line of customers. If we had more of him with great customer service Uhaul will be more successful than what you are.

Gracie J  |  Overall Experience 
Clasificación:
4.0

Love the staff, they are very nice and fast with getting the lease completed.

JEFFERY D  |  First Impressions 
Clasificación:
5.0

Staff members were very helpful and friendly

Gloria B  |  First Impressions 
Clasificación:
5.0

We had a great experience and the gentleman had amazing customer service my children and I were very pleased.....

BARBARA B  |  First Impressions 
Clasificación:
4.0

I never got a call back from Ian; therefore I do not know what my prorated balance is. I called twice and I visited the location once. I vacated the property 12.17.18. I need to know my balance. T

IDA S  |  Overall Experience 
Clasificación:
5.0

N/C

ALICIA D  |  Overall Experience 
Clasificación:
5.0

Your employees are excellent helpful and accommodating thanks

robert r  |  Reservation 
Clasificación:
4.0

Everything was good on reserving a truck. But trying to cancel reservation was a whole different deal. I could not get anyone on the phone to change my first reservation and no answer again when I to

Kelly W  |  Reservation 
Clasificación:
5.0

Excellent Service

Lula M  |  Reservation 
Clasificación:
5.0

Very convenient for my needs.

Camelia F  |  Overall Experience 
Clasificación:
5.0

.

Jonathan C  |  Overall Experience 
No se han enviado comentarios para esta ubicación.
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