Customer Reviews for U-Haul Moving & Storage of North Sarasota

3378 comentarios

7850 N Tamiami Trl   Sarasota, FL 34243
(N Of Airport)

(941) 355-8535

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(941) 355-8535

7850 N Tamiami Trl
Sarasota, FL 34243
(N Of Airport)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
5.0

El cliente no dejó un comentario.

Davidson P. 
Rating:
5.0

Customer did not leave a comment.

John S.  |  First Impressions 
Rating:
5.0

Good job!

Henry S. 
Rating:
5.0

Customer did not leave a comment.

Anthony G. 
Rating:
5.0

Customer did not leave a comment.

KYLE B. 
Rating:
5.0

Very helpful staff accommodating me on my truck return and storage wheb U-Haul moving help contractor did not show up.

Sara P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Allison N. 
Rating:
2.0

The truck was filthy when we picked it up. The truck had mechanical issues when we picked it up. The location told us that is was 20.00 a day plus 0.29 per mile which wasn't the case. We were overcharged about $200.00. Will not be returning to uhaul again. Very disappointed.

Cory D. 
Rating:
5.0

Outstanding customer service, great new storage facility. Only negative was the lack of parking area.

michael L. 
Rating:
5.0

Customer did not leave a comment.

Edgar M. 
Rating:
5.0

Quick service, helpful staff!

Christopher L. 
Rating:
5.0

Great service.

Antonio D. 
Rating:
5.0

Buddy runs a tight ship

Harry S. 
Rating:
5.0

Customer did not leave a comment.

PAUL J. 
Rating:
5.0

Great service!

Harold M. 
Rating:
4.0

Customer did not leave a comment.

James P. 
Rating:
5.0

Customer did not leave a comment.

Tim L. 
Rating:
5.0

Customer did not leave a comment.

Rosa O. 
Rating:
5.0

No comment..

Lisa K. 
Rating:
5.0

Outstanding staff!

Kent W. 
Rating:
4.0

Customer did not leave a comment.

Gerald G. 
Rating:
5.0

Customer did not leave a comment.

James B. 
Rating:
5.0

No improvement needed. Kellyand his crew are polite professionals, are extremely knowledgeable and conscientious in their work ethic.

Jeffrey C. 
Rating:
5.0

Only thing I would suggest it has nothing to do with my service (was excellent) or your equipment ( that was perfect) was hauling my sons car. Just that the video about the automobile trailer. If you ever were to update the video maybe say why the drivers side fender has to be dropped so once the vehicle is loaded on the trailer you can open the car door. Which was the case on the Mini Cooper which I loaded on trailer. I had to back the vehicle back down. Other then that I was very pleased with the equipment. I saved well over a hundred dollars doing the task myself for two hours work. Very satisfied would have no problem doing it again or telling my friends how simple it was.

Edwin C. 
Rating:
2.0

Manager refused to waive $25 cleaning charge for not folding blankets. We dropped off at 10 pm after 10 hours driving and 6 hours unpacking.

Jay G. 
Rating:
3.0

When I initially made the reservation I rented a dozen of furniture blankets for $10. Their stock was off so they did have any blanket available. The guy that Gelo me to check you told he will take that part of. So now I'm getting charge $70 for some blankets I didn't get!!! HELLO?? Someone need to contact me ASAP

Beatriz S. 
Rating:
5.0

Always a pleasure doing business at this location. ZERO complaints

MATTHEW N. 
Rating:
5.0

Every one was very nice to me. And the whole transaction went very well. Thank You.

Robert T. 
Rating:
4.0

Customer did not leave a comment.

Kent W. 
Rating:
5.0

Highly recommend the company that delivered and picked up my unboxes. Tim and his helper were excellent help unloading and delivering. Would give them a definite 5 stars. They are affiliated with Moving Help.

Karen D. 
Rating:
5.0

Customer did not leave a comment.

Christopher P. 
Rating:
3.0

My overall experience with Uhaul was disturbing and stressful. My reservation was messed up from the start, and the person that 'fixed' it only made it worse. The day before my UBoxes were to arrive I discovered my reservation had been cancelled, and somehow changed to a 15 foot truck. It is virtually impossible to contact Uhaul by phone, with the usual hold time being at least 45 minutes. No luck online either, with the chat person saying I had to call. A true nightmare. I guess there's not much competition, so you've put customer service on the back burner. The absolute best part of my experience was Carmon, the woman who delivered and picked up the UBoxes in Florida. Friendly, efficient and professional. The delivery and pickup person in Connecticut was also terrific. I really hope I don't need another Uhaul soon, as the thought of having to deal with Uhaul fills me with dread. I did not plan on rating the facility in Florida as I did not visit it, but the survey says I have to.

Thomas E. 
Rating:
1.0

Customer did not leave a comment.

Oramis G. 
Rating:
5.0

Customer did not leave a comment.

STANTON H. 
Rating:
5.0

Customer did not leave a comment.

Michael M. 
Rating:
4.0

Customer did not leave a comment.

Kent W. 
Rating:
5.0

Very friendly, fast and clean. Also we t to U-Haul Bradenton storage unit in new building. Very clean and everything was very efficient.

bell M. 
Rating:
4.0

My only problem was you could never get anyone on the phone. Not just at this location but ANY location.

RONIE A.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ernest R. 
Rating:
5.0

Customer did not leave a comment.

Kimala B. 
Rating:
5.0

Customer did not leave a comment.

Omahara E. 
Rating:
5.0

Still having trouble with web site. Once I got with a staff member they were able to find my reservation that my smart phone got dumped from your site. Once in the hands of staff I was on the road in 10 minutes. Those guys at 7850 North Trail are terrific.

STEPHEN V. 
Rating:
5.0

Customer did not leave a comment.

william C. 
Rating:
5.0

Customer did not leave a comment.

STEVEN S. 
Rating:
3.0

The truck I was given was infested with roaches!! DISGUSTING!! While I was driving roaches kept getting on my legs. Totally unacceptable!!

Pamela R. 
Rating:
5.0

Customer did not leave a comment.

Randy S. 
Rating:
3.0

Customer did not leave a comment.

DOMINIC C. 
Rating:
5.0

Customer did not leave a comment.

Richard N. 
Rating:
5.0

Customer did not leave a comment.

Jerome S. 
Rating:
5.0

Customer did not leave a comment.

jabari P. 
Rating:
4.0

Vehicle was not cleaned. Probably just returned since this was a last minute reservation change since the vehicle I reserved at différent location was no longer available. Friendly staff.

Ian H. 
Rating:
5.0

Customer did not leave a comment.

SHANNA Y. 
Rating:
4.0

Customer did not leave a comment.

Esha B. 
Rating:
5.0

Customer did not leave a comment.

Robert H. 
Rating:
5.0

Customer did not leave a comment.

Robert G. 
Rating:
5.0

You guys did a great job I'm completely satisfied with all the staff and equipment that was provided!!

Davian C. 
Rating:
5.0

Customer did not leave a comment.

Randy S. 
Rating:
1.0

Made reservations a week in advance a d our truck was not ready we had to wait an hour for them to eat and finally get the truck ready

SALVADOR S. 
Rating:
5.0

Customer did not leave a comment.

Barbara M. 
Rating:
5.0

Customer did not leave a comment.

Daniel C. 
Rating:
5.0

Customer did not leave a comment.

Audri F. 
Rating:
5.0

Customer did not leave a comment.

DAVID G. 
Rating:
5.0

Customer did not leave a comment.

LINDELL B. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

The guys at this location are great. I'd still be with them if I didn't live so far away.

Jennifer B.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Charles S. 
Rating:
5.0

Very helpful staff for my pick up truck rental, both when checking in and when returning it. It may be helpful to have a larger "Enter Here" sign. We overshot it both times and the next place that looks like an entrance is the exit. So we turned around on the adjacent street. Thank you

Darcy T. 
Rating:
4.0

You're doing good just keep to work up

Lou S. 
Rating:
3.0

Mileage on paperwork was off from truck. Only a few miles, but still. Also said truck had 1/4 tank and I get in and it's just.over E. So I got nailed on that to. Not my favorite experience.

DUSTIN S. 
Rating:
5.0

Everything was fine

Darrell S. 
Rating:
5.0

Customer did not leave a comment.

John B L. 
Rating:
5.0

Customer did not leave a comment.

Richard C. 
Rating:
5.0

Customer did not leave a comment.

Debra F. 
Rating:
5.0

Customer did not leave a comment.

Alexander R. 
Rating:
5.0

My experience was great. I was taken care of immediately. I was able to rent the trailer that suited my need and at a very reasonable cost. This location is always up to par and better than expected everytime I need to use this service. Rate them A+.

Richard S. 
Rating:
5.0

Customer did not leave a comment.

Charlies B. 
Rating:
1.0

customer service tele number should be staffed instead of making customers wait 2 hours on the phone. estimates on numbet of boxes were so wrong, as if incorrrect on purpose. equipment not available as promised. estimate was purposefully deceptive. terrible service. mover argued with me for over 2 hours to get me to give him $200 cash. i felt threatened

Ronald V. 
Rating:
4.0

NICE PEOPLE

James R.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Kristin W. 
Rating:
5.0

Customer did not leave a comment.

AGRON C. 
Rating:
5.0

Conveniently located and staff was very accommodating and efficient.

Jamie K. 
Rating:
5.0

Customer did not leave a comment.

John L. 
Rating:
5.0

Customer did not leave a comment.

JOSEPH H. 
Rating:
5.0

the $19.95 per day for a pick-up truck is misleading. I think you would be more competitive with $19.95 and taxes without an added mileage fee. Did not expect my $19.95 to turn into $33 - I had the truck for less than an hour to move one mattress. While I like the location I would not use UHaul for another $19.95 short-term truck deal. Will use Lowes or Home Depot where it is $19.95 - otherwise it was a great experience - representative at the store was very helpful and pleasant.

Andy S. 
Rating:
4.0

Customer did not leave a comment.

Jessika T. 
Rating:
4.0

Customer did not leave a comment.

Mark K. 
Rating:
5.0

Customer did not leave a comment.

Dawid K. 
Rating:
5.0

Rent with U-Haul quite a bit.. try to use the APP... BUT NEVER DOES THAT information transfer to the pick up location. I still have to provide ALL THE INFORMATION. Why waste time with the app. Doesn't save me anytime. SOOO annoying

Christopher G. 
Rating:
5.0

Customer did not leave a comment.

Lance M. 
Rating:
3.0

Sign at drop off says to pull up and someone will come out to process return. I did and no one ever came out. Went into office and waited on line to process the return. Once I got with the agent though he was efficient and courteous.

ROBERT S V. 
Rating:
4.0

The roof leaked when it rained causing items to get wet. It rained the entire trip. The trailers should be inspected for that before sending out.

Daniel B. 
Rating:
5.0

Staff was very friendly and helpful for our move here to Florida. Very pleased.

Brian B.  |  First Impressions 
Rating:
3.0

Cold attitude

DAVID L. 
Rating:
5.0

Great staff, they simplified everything. Reasonable prices.

Jody R. 
Rating:
5.0

I checked in and out in a few minutes.

NEIL C. 
Rating:
3.0

This is the worst company in the world. Every experience is awful. If you call customer service, they have no idea how to help you. My ubox was late. A truck I tried to rent had the key break off in the lock. For my next move, even if uhaul is the cheapest, I will pay more money to never have to give uhaul any of my money ever again.

ASHLEY B. 
Rating:
5.0

Kelly and Buddy and staff always takes care of us. We are very pleased with the service and equipment. As the owner of a local moving business, Total Package Moving, it helps to have friends like this location to rent us well maintained and clean rental equipment and deliver outstanding customer service. That's why they've earned my business years ago and have kept it.

MATTHEW N. 
Rating:
5.0

Customer did not leave a comment.

Carlos M. 
Rating:
5.0

Be done with the storage area construction so you can have some customer parking available. You guys are terrific, thank you.

Stephen V. 
Rating:
5.0

Customer did not leave a comment.

Joseph A. 
Rating:
5.0

Customer did not leave a comment.

Terrence S. 
Rating:
5.0

Customer did not leave a comment.

Ben B. 
Rating:
5.0

Staff was cheerful, quick and efficient. Easy facility to get in and out of. Took less than 5 minutes.

Paul H. 
Rating:
5.0

Customer did not leave a comment.

BRETT W. 
Rating:
5.0

Customer did not leave a comment.

KRAIG JON H. 
Rating:
5.0

Customer did not leave a comment.

Aaron B. 
Rating:
4.0

Customer did not leave a comment.

danny h.  |  Overall Experience 
Rating:
5.0

Very helpful staff. Facility is clean, and conveniently located.

Gregory P.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Leroy W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

lisa l.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeannie W.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

rex c.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

mercedes b.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LISA M.  |  Overall Experience 
Rating:
5.0

The staff was very helpful and professional, very clean unit and easy to get things in and out.

kim r.  |  Overall Experience 
Rating:
5.0

Was a great experience

don s.  |  First Impressions 
Rating:
5.0

Nice service received from them

Moises S.  |  First Impressions 
Rating:
5.0

Helpful staff and clean facility.

Mark T.  |  First Impressions 
Rating:
5.0

staff very helpful and polite

Nancy O.  |  Overall Experience 
Rating:
3.0

This location would not release my delivery/UBox to the moving company I hired due to a personal matter between uhaul & the moving company. I had to drive 25 min out of my way to release the UBox.

Devonna C.  |  Overall Experience 
Rating:
4.0

Delivery staff went above & beyond to accommodate our needs. Very satisfied with Christy’s effort & ability to meet our needs.

Don M.  |  Overall Experience 
Rating:
5.0

Management awesome people, broke key off in lock, and they gave me a new one to use. Thank You !

richard e.  |  Overall Experience 
Rating:
5.0

Thank you for helping right before you closed

steve s.  |  Overall Experience 
Rating:
5.0

None of this survey had anything to do with the service provided. I used UBOX. The service was excellent.

Robert N.  |  Overall Experience 
Rating:
3.0

The whole process was a bit frustrating/unorganized. I was told one thing on the phone and another in person. Never got a call to discuss delivery time, he called me when he was 18 minutes away.

Kristy C.  |  First Impressions 
Rating:
5.0

I packed U-Boxes in Ohio and had them moved and stored in Sarasota for 5 months. When they were delivered to my new Florida home, I opened both boxes they were completely mold and bug free. Perfect!!!

Kathy M.  |  Overall Experience 
Rating:
5.0

Very pleased with the entire process utilizing the U-box system.

Tracey D.  |  Overall Experience 
Rating:
5.0

Great

Karen W.  |  Overall Experience 
Rating:
5.0

The experience was outstanding. Thank you Kelly and staff.

Steve S.  |  Overall Experience 
Rating:
5.0

All personnel were courteous and willing to work with our schedule

leonard s.  |  Overall Experience 
Rating:
5.0

We rented a UBox container shipped to Florida. Communication was excellent with professional and courteous service.

Katherine S.  |  Overall Experience 
Rating:
5.0

Great staff.

Paul R.  |  Overall Experience 
Rating:
5.0

U-Box made our move easy and inexpenive

john g.  |  Overall Experience 
Rating:
3.0

The 50 something gentlemen at the desk was rude and hateful to speak to. Just asking for simple requests make you feel like you have to walk on eggshells. They need hospitality training.

margaret M.  |  Overall Experience 
Rating:
5.0

Helpful and knowledgeable employees

Joseph S.  |  Overall Experience 
Rating:
5.0

None

Joseph C.  |  Overall Experience 
Rating:
2.0

U-haul in general was below average. Outside agents were above average.

linda h.  |  Overall Experience 
Rating:
4.0

Very easy experience. Would highly recommend them fir your move. Dropped it off when they said and picked it up when I called. So happy with the whole process.

Susan M.  |  Overall Experience 
Rating:
5.0

I was never in their facility. I used a pod from U-haul. I was very happy with the service I was given. The people who delivered it were extremely helpful and careful when they emptied it.

Linda U.  |  Overall Experience 
Rating:
4.0

Equipment and service were both very good. Overall, I highly recommend this U-Haul facility.

steve w.  |  Overall Experience 
Rating:
2.0

They had no on available to operate a fork lift to retrieve my ubox in the time frame agreed upon.

Ashlee K.  |  Overall Experience 
Rating:
3.0

MovingHelp system was HORRENDOUS! I was exceedingly frustrated with the chat, website, AND the phone support. I ended up spending well over FIVE HOURS with support trying to find my U-Boxes & unload.

John W.  |  Overall Experience 
Rating:
4.0

no comments

Charles A.  |  Overall Experience 
Rating:
3.0

I had two pods delivered there and when I went to pick up they had them on separate trailers instead of 1? poor planning had to wait 1 hr for them to move them

NICK N.  |  Overall Experience 
Rating:
1.0

I have never been in Sarasota. I have not rented anything from you company there!!!

Greg V.  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

  • Truck Sales Icon
    Trucks for Sale

    We have the largest selection in the industry!

Volver
arriba