El cliente no dejó un comentario.Ed T.
Customer Reviews for U-Haul Moving & Storage of North Sarasota
Sarasota, FL 34243
(N Of Airport)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 7/4/2022: 7:00 a. m. - 5:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Everything was great. The guy that helped with the rental when we picked it up was awesome and very helpful when we returned the trailer back. Gracias.Leticia C.
El cliente no dejó un comentario.Anthony B.
They were sufficient. There is an old gentleman that works there that is never very friendly. Over all it was ok.Rick M.
El cliente no dejó un comentario.Kyle P.
Very helpful.Douglas T.
El cliente no dejó un comentario.Raymond T. | First Impressions
El cliente no dejó un comentario.Peter M. | Overall Experience
I was very pleased with the experience.Ruby D.
Everyone is so nice and so helpful, would have liked a smaller space but took what they had available. Clean, spacious, perfect. Thank you for such good serviceKathleen M. | First Impressions
El cliente no dejó un comentario.Bob W.
Friendly employees, helpful and professional. Best location in area!Daulin C.
Very well organized and clean. Easy to turn in equipment.Randy J.
El cliente no dejó un comentario.Douglas H.
El cliente no dejó un comentario.Larry B.
El cliente no dejó un comentario.Peter F.
El cliente no dejó un comentario.Gabrielle F.
Florida end was FANTASTIC! Indiana end was a stressful fiasco!!!Brenda A.
El cliente no dejó un comentario.Lisbeth S.
El cliente no dejó un comentario.Kendra H. | Overall Experience
Beautiful clean facility. Nice people. Easy access.Cynthia K. | First Impressions
El cliente no dejó un comentario.DALE S.
Exceptional service and customer service skills by delivery driver Charming, also by pick up driver in Pompano Beach. Both of them very professional and focused on customer service. Both are assets to your company. Also had excellent satisfaction with pick up and delivery drivers in Port Charlotte. Pompano staff kept us well informed about all aspects of delivery.Jose N.
The gentleman who delivered our container to our home in NJ was extremely polite and professional person.Esther B.
El cliente no dejó un comentario.ashley E.
Enclosed trailer leaked got my clothes all wet along with other items. I rented a enclosed trailer so things would not get wet traveling from florida to Michigan. Tail light kept going off and on short some where . Obviously this cargo trailer was not kept upConnie H.
El cliente no dejó un comentario.DONALD L.
Stop rolling phone calls from local to corporate. Otherwise, perfect!David B.
The location when I picked up the U-Haul it was ready and clean I was very pleased.CHERYL J.
El cliente no dejó un comentario.Michael D.
El cliente no dejó un comentario.Bruce B.
El cliente no dejó un comentario.Johanna M.
I was really impressed by this whole service - everything went so smoothly. The communication from Uhal was on time and accurate. All of the employees we interacted with were so friendly and helpful.Ryan E.
El cliente no dejó un comentario.thomas E.
The truck drove terriblyJazz H.
The interior of the truck was filthy. The cup holder and door pockets were full of dirt, food, and a brown sticky substance. There was also dog hair all over the floor and seats.Brian K.
El cliente no dejó un comentario.Patrick L.
El cliente no dejó un comentario.Randolph W.
El cliente no dejó un comentario.steve F.
El cliente no dejó un comentario.Robert W.
El cliente no dejó un comentario.Jamie R.
El cliente no dejó un comentario.Ray B.
El cliente no dejó un comentario.Reide R.
El cliente no dejó un comentario.Amanto H.
Shorter wait times on phone. Otherwise very satisfied.Thomas L.
So convenient to rent an enclosed trailer so we have the right amount of space for on-site storage at the many events we attend. Not having to worry about maintenance on the trailer or insurance when owning our own.Herb S.
Reserved a 20ft truck, was told I had to take a 26ft truck because the 4qty 20ft trucks were reserved already. I reserved my 20ft truck a month ago. Now stuck with more cost in gas. Also the truck was dirty, not wiped down at all, had garbage in it, and reeked like pot smoke. Facility staff had tough shit attitudes. Very poor service.Scott S.
Reservation was moved from the location of my choosing. This added 23 miles to my driving and therefore a higher final cost. Very disappointed. Truck was unsafe as mirrors were damaged.David W.
El cliente no dejó un comentario.BRIAN H.
El cliente no dejó un comentario.James S.
El cliente no dejó un comentario.Renee C.
Everyone was so wonder, both those on the phone and the friendly and efficient women who did all the work with the boxes.Sharon F.
Service agent checked me out in SRQ and apparently wrote down the wrong trailer serial number. Traveling up north my card was charged from Uhaul from an unknown destination and said I dropped off my trailer?! I told them they had no right to charge my card without my authorization and I have my trailer! I got billed for almost $200 for a early return and dropped off at a location somewhere in Florida when I was traveling to Maryland and they said my trailer actual trailer was located in Wisconsin? I did not have enough money for gas to get to my destination FJB after they depleted my checking account and was stranded. I am still waiting for a refund after a few days. Worst experience ever and put me in a very difficult position. Not cool and will write a letter to corporate when I have more time and energy after this horrible experience. Way to go Uhaul Robert M.
Customer service was great! Everyone I talked to was very curtious. I will recommend and I will definitely be back. Thanks YouMARCY W.
Everything was perfect from start to finish - all staff were beyond professional. Everything was picked up and delivered right on time!! Couldn't be happier with the service AND the price! Way to go :)Jeffrey S.
Customer service was great! Thanks!James K.
We were happyGreg B.
El cliente no dejó un comentario.Craig H.
El cliente no dejó un comentario.GIL S.
El cliente no dejó un comentario.Donald R.
Special thanks to John from Bradenton that was helping out in this office. He was able to drop off and pick up the unit when staff was short handed. Many thanks to him!Heather C.
Communication is very bad! Can never reach the location and the people you met in person. The person told us our pods would be available 2 days after they arrived in Dallas but then we found out they were being scheduled for 10 days later which then we were billed for an extra months rental on 3 pods which we wouldn't have had to pay if they were delivered a couple days after they reached Dallas. Looks to me like U-Haul knows how to make extra money by scheduling to their benefit.Ray K.
Yes I hade my hitch installed on the car at the correct time. And I dropped off a trailer and was created by a very friendly gentleman. Good people Thank youRobert F.
El cliente no dejó un comentario.mojtaba M.
El cliente no dejó un comentario.Melodisue L.
El cliente no dejó un comentario.Leonard B.
Thank you for the helplauren P.
El cliente no dejó un comentario.WARREN S.
handled the rental efficientlygina E.
The website to allow you to fuck a truck hours before the location is even open. Due to this I had movers sitting at my house while I had no truck because I had rented a truck before a store opened with no notification of that. As well I ended up having to pay the movers while they stood around and did nothing while I waited for a truck for almost an hour. And then had to pay for additional time to keep the movers because I still had items that needed moved since the truck wasn't available. U-Haul was supposed to make my move easy and flexible, but I have never had a more stressful day in my life.Morgan W.
The cab of the truck was incredibly dirty , dog hair all over and the dash was gross. We had to vacuum and clean the whole thing before making our moveRobert A.
Prorate your storage fee, I paid the full month's payment for 7 days storage. That's bullshit.Douglas C.
No issues.John C.
The guy that helped me out was awesome, friendly, and take great care of me.Scott R.
El cliente no dejó un comentario.Jay A.
Excellent services from beginning to end. I highly recommend this service. ¡Gracias!Emily B.
El cliente no dejó un comentario.Benjamin C.
The online system is excellent. The phone system in Florida was a bit of a mess. When I called 800 number on morning of delivery (because I hadn't received a call the day before to give me delivery time) I was bounced from location to location for 45 minutes before delivery driver eventually called ME. The schedulers could not figure out that my pod was coming from Sarasota and kept routing me to Miami location/operator. It all worked out, but I had a nervous feeling about the capability of uhaul. Michigan staff was excellent!PATTY A.
No complaints. Satisfactory across the board. I will be using U-Haul again at this location in August 2022. Excellent ratings .April M.
Completed entire drop off/ check in process for two pieces of rental equipment in less than 10 minutes .*****Jim H.
El cliente no dejó un comentario.Dawson Y.
I have used this location many times, this location is great for Uhaul truck rentals! ¡Los recomiendo!Peter C.
El cliente no dejó un comentario.Lester V.
El cliente no dejó un comentario.Tammy G.
At 1st when I got the truck it seems OK the inside lights never goes off.they gave me a truck that feels like the motor is coming apart 臘â€â™€& I called soon as I left they did nothing about the problem .on top of that I was getting checked in this short fat guy who works there in brown that check you was very rude to me started yell all because I told him I need to go back inside to speak with someone.he said if it's about the truck you don't need to go & talked to nobody I let him know don't talk to me like I'm a child..郎郎 just very rude...this will be the last place I ever come back to.I let the owner know what was going on he said he will talk to him but all in all I know it's B.S... He lucky I didn't get Ghetto on his A*stiffany M.
Reduce the cost when I only wanted it for 2.5 hours. I didn't need it for 2 days. Next time I'll rent a pickup truck from enterprise or wherever.Michael S.
Roaches in truckmandy D.
El cliente no dejó un comentario.ALAN S.
Clean, professional and friendly. My new favorite location. Thanks team!Patricia F.
El cliente no dejó un comentario.John B.
Thank you for your customer service.Ada B.
Everything was perfect. The two young gentlemen who work there were very courteous, informative, very professional, as well as helpful. The service was fast and convenient. I did not have to wait long at all. I would definitely recommend the 7850 N. Tamiami Tr. location. I've been to other Uhaul locations and this location is by far the best. Great Job.Maryln M.
Easy drop offLeslie B.
No comment, service people were very goodWilliam H.
El cliente no dejó un comentario.Richard B.
The van was infested with Palmetto bugs (roaches)/ They got into our boxes. Please have the van sprayed for roaches.Stjohn M.
Wiper blades needed to be replaced. No windshield washer fluid. Mirror on passenger side not adjusted properly. No instructions on how to operate the truck . Poor customer service.John W.
El cliente no dejó un comentario.Don K.
El cliente no dejó un comentario.Thom B.
I don't know how it happened but I reserved Labor at the same time but the company did not show and said they were booked!TRICIA S.
Don't change anythingQueta S.
El cliente no dejó un comentario.LETICIA R.
El cliente no dejó un comentario.John M.
El cliente no dejó un comentario.David S.
El cliente no dejó un comentario.Peter M.
El cliente no dejó un comentario.ELIZABETH C. | First Impressions
The rental units were very clean and safe. However, upon arrival of a 20 hr drive the Rental unit that was confirmed and reserved for me was not available and they weren't sure why it was given to me. Fix that!Robert C. | First Impressions
I have no friends.Carl B. | First Impressions
El cliente no dejó un comentario.John H. | Overall Experience
El cliente no dejó un comentario.Achilles K. | First Impressions
Great staff. Very helpful.CHRISTINE U. | Overall Experience
El cliente no dejó un comentario.Sylvia P. | First Impressions
The air freshener in bathroom is over powering and stinks. A homeless guy on several occasions was trying to sell his stuff or ask for money from people there. Staff is great and facilities have great carts and it's kept cleanJODI D. | Overall Experience
nice facility, directional map to unit was useful. they need a sign at front door to office so people can see where to go inside to do business. All staff were very polite and helpful.Sharon J. | First Impressions
El cliente no dejó un comentario.TRAN D. | Overall Experience
El cliente no dejó un comentario.Kimberley F. | First Impressions
El cliente no dejó un comentario.Mark K. | First Impressions
El cliente no dejó un comentario.alex c. | First Impressions
El cliente no dejó un comentario.Christopher E. | Overall Experience
El cliente no dejó un comentario.Linda M. | Overall Experience
El cliente no dejó un comentario.Cherissa I. | Overall Experience
Everything was great! Very secure and clean. Storage areas are like Ft. Knox.Kent U. | Overall Experience
El cliente no dejó un comentario.RICHIE T. | Overall Experience
El cliente no dejó un comentario.WAYLON K. | Overall Experience
El cliente no dejó un comentario.WILLIAM T. | First Impressions
The staff was helpful and friendly. Excellent physical facility. I was very pleased with all aspects of my 6 month rental experience.mark k. | Overall Experience
El cliente no dejó un comentario.Michael K. | Overall Experience
El cliente no dejó un comentario.Madison G. | First Impressions
El cliente no dejó un comentario.Caesar R. | Overall Experience
El cliente no dejó un comentario.Melanie B. | Overall Experience
Very thorough and efficient.Constance H. | First Impressions
El cliente no dejó un comentario.Curtis W. | Online Move In
El cliente no dejó un comentario.John S. | Overall Experience
Great experience in storing my household goods. The only negative would be the lack of enough employees to work the customer service counter, which is a problem at all Uhaul locations.michael l. | Overall Experience
Very kind and courteous staff. Very easy process.Lydia B. | First Impressions
El cliente no dejó un comentario.Jesse T. | Overall Experience
El cliente no dejó un comentario.Kelly B. | Overall Experience
Staff was courteous, knowledgeable, efficient & professional. Excellent facility with well-trained staff. I highly recommend!John M. | First Impressions
I have had some bad experiences with past rentals and yours has been the best experience of a short term rental so far. Another plus is that it is just 2 miles from our home. I store documents, antiques, instruments etc, during hurricane season since we live near coast and in a flood zone. Items are irreplaceable so I feel safer that way. Thanks for a good storage experience.Larry K. | Overall Experience
El cliente no dejó un comentario.Tiger T. | First Impressions
El cliente no dejó un comentario.ROBERT T. | Overall Experience
Great service! Thank you!Margarita G. | Overall Experience
Nice clean storage placejames w. | First Impressions
Friendly staff and accommodating. Very clean storage units !John B. | First Impressions
Easy In/Easy Out, never an issue and very convenient. On-site folks were always helpful.James E. | Overall Experience
El cliente no dejó un comentario.Ricky M. | Overall Experience
Great jobViet H. | First Impressions
El cliente no dejó un comentario.Rhoda P. | Overall Experience
Great experienceKenneth A. | First Impressions
The guy working the front desk named buddy extremely rude an confrontational made my experience horrible he wasn’t knowledgeable at all he was tellin me an other people that they didn’t have rentals when they really did onlineJoseph M. | Overall Experience
Great job guys! Thanks!!!Patricia P. | Overall Experience
The staff was great, always trying to help me to see if I needed anything. I wish you had more employees like them.Christopher E. | First Impressions
Excellent experience.Heather V. | First Impressions
I booked for a climate controlled 1st floor unit however they did not have it. Not to happy about having to utilize an elevator to go to the 2nd floor.PATRICK B. | First Impressions
El cliente no dejó un comentario.Mark W. | First Impressions
Very good customer service and very helpful workers.Calota W. | Overall Experience
El cliente no dejó un comentario.Caesar R. | First Impressions
Hay muchas unidades q impiden el accesso ala yarda, procurator tener mas espacioJAVIER A. | First Impressions
El cliente no dejó un comentario.Michelle S. | Online Move In
Folks/team at this U-Haul facility were great, courteous and most helpful. Bud, in particular, checked us in, gave a tour of facility, hours operational and assisted with storage access.James E. | First Impressions
Very happykarin j. | First Impressions
El cliente no dejó un comentario.Kendra H. | First Impressions
They to care of our needs.NAOMI FRANCES L. | First Impressions
El cliente no dejó un comentario.Brian S. | First Impressions
El cliente no dejó un comentario.Kent U. | First Impressions
El cliente no dejó un comentario.Piotr Z. | First Impressions
El cliente no dejó un comentario.Ellwood M. | First Impressions
El cliente no dejó un comentario.eric b. | Overall Experience
El cliente no dejó un comentario.Mark L. | First Impressions
El cliente no dejó un comentario.Brian W. | First Impressions
El cliente no dejó un comentario.Brett W. | First Impressions
El cliente no dejó un comentario.Samuel B. | First Impressions
El cliente no dejó un comentario.JOHN F. | Overall Experience
The only complaint would be there’s only 1 entrance for all to get in and everyone seems to clog the entrance with cars and uhaul trucks that it’s hard to move in and out during a very hot Saturday — but facility is clean safe and employees very friendly and hard working- thanksGillian T. | Overall Experience
El cliente no dejó un comentario.CHRISTINE U. | First Impressions
Markus was so nice and helped us so many times! You have a great guy there!!Patricia P. | First Impressions
El cliente no dejó un comentario.Clis G. | First Impressions
El cliente no dejó un comentario.Stewart S. | Overall Experience
El cliente no dejó un comentario.ERIC L. | First Impressions
Cody and his fellow associate were most helpful when I personally confirmed my storage unit on site and asked questions. I had just driven down from PA and Cody took a quick moment to research some extended stay hotels since I asked if he was familiar with any. He and his actions exuded customer service, he took the extra step to drive home that he wasn't just there to push paperwork/make an up sale for the store/U-Haul. Thank you Cody for a warm welcome and helpful sigh of happy relief!Elyse S. | First Impressions
Customer service representative was excellent.Calota W. | First Impressions
El cliente no dejó un comentario.Odie H. | First Impressions
Nice, clean and cool units with plenty of carts and a huge elevator for large items. Thanks for everything Uhaul. Especially the free month we qualified for with truck rental.Brian G. | First Impressions
The storage facility is a nice addition to your rental fleet. Impressed with the design for convenience and accessibility. Rates are fairly competitiveROCKY C. | First Impressions
El cliente no dejó un comentario.Michael S. | Overall Experience
El cliente no dejó un comentario.tracey s. | Overall Experience
The only reason I didn’t give 5 stars is because there are not enough moving carts to transport cargo back and forth to unit and truck .. but if more of those were there it would be 5 stars all day -Gillian T. | First Impressions
Thanks to the guys that helped us. Made it a lot easier than I thought it would be. Very nice and helpful.JOHN F. | First Impressions
The young man at the front desk yesterday was lovely, as was Mr. McNitt; however, a man who I assume was the shift manager yesterday afternoon (07/05/21) behaved atrociously. We were planning on staying with you until October, but because of how he treated my fiance we will now be moving elsewhere by the end of the month. I will be following up with an email to corporate, which you will be CC'd on.Gabriela B. | First Impressions
El cliente no dejó un comentario.Jasmine D. | First Impressions
El cliente no dejó un comentario.MARK C. | Overall Experience
El cliente no dejó un comentario.Joe S. | Overall Experience
Excellent service.Chuck K. | First Impressions
I have never encountered nastier people in my life. Each time I called the uhaul person could not have been more rude. I know one woman's name was Carole. Unhelpful. Rude. Nasty. All. I will go out of my way to discourage everyone I know not to use uhaul.Edwin R. | First Impressions
El cliente no dejó un comentario.Robert E. | First Impressions
El cliente no dejó un comentario.Sean M. | First Impressions
It was great till the door on the trailer fell off, it seemed the weld did not hold. Fortunately it fell off when we offloaded our belongings in the U-Haul facility.MARK C. | First Impressions
Great experience!John P. | Overall Experience
El cliente no dejó un comentario.Joe S. | First Impressions
El cliente no dejó un comentario.Michael S. | First Impressions
El cliente no dejó un comentario.John S. | First Impressions
Very helpful staff accommodating me on my truck return and storage wheb U-Haul moving help contractor did not show up.Sara P. | First Impressions
My only problem was you could never get anyone on the phone. Not just at this location but ANY location.RONIE A. | Overall Experience
The guys at this location are great. I'd still be with them if I didn't live so far away.Jennifer B. | Overall Experience
NICE PEOPLEJames R. | Overall Experience
Staff was very friendly and helpful for our move here to Florida. Very pleased.Brian B. | First Impressions
El cliente no dejó un comentario.danny h. | Overall Experience
Very helpful staff. Facility is clean, and conveniently located.Gregory P. | First Impressions
El cliente no dejó un comentario.Leroy W. | First Impressions
El cliente no dejó un comentario.lisa l. | Overall Experience
El cliente no dejó un comentario.Jeannie W. | Overall Experience
El cliente no dejó un comentario.rex c. | Overall Experience
El cliente no dejó un comentario.mercedes b. | Overall Experience
El cliente no dejó un comentario.LISA M. | Overall Experience
The staff was very helpful and professional, very clean unit and easy to get things in and out.kim r. | Overall Experience
Was a great experiencedon s. | First Impressions
Nice service received from themMoises S. | First Impressions
Helpful staff and clean facility.Mark T. | First Impressions
staff very helpful and politeNancy O. | Overall Experience
This location would not release my delivery/UBox to the moving company I hired due to a personal matter between uhaul & the moving company. I had to drive 25 min out of my way to release the UBox.Devonna C. | Overall Experience