The gentleman who helped me was awesome! Please remember, nowadays it's far more important for a company to be respectful and engaged with their customers than ever before. This guy fits the mark perfectly. Please extend my gratitude to him for his help with both the loading and return of the trailer. ¡Gracias!Carlton W.
Customer Reviews for U-Haul Moving & Storage of North Columbus at The Landings
Columbus, GA 31904
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.Caleb W.
El cliente no dejó un comentario.ALBERTOALVARO B.
Everything went well and it was an easy process.SUSAN B.
First class location - Highly recommend.ERNEST K.
El cliente no dejó un comentario.ARTHUR H.
El cliente no dejó un comentario.David P. | Overall Experience
El cliente no dejó un comentario.THOMAS S.
El cliente no dejó un comentario.TONYA M.
El cliente no dejó un comentario.MICHAEL E.
El cliente no dejó un comentario.Maria G. | First Impressions
This store is very clean and well organized. The staff is knowledgeable and extremely helpful. They are willing to go the extra mile to help with any issues. I always rent from U Haul. This location is the best one I have ever used. I even have my storage there. It is inside, safe and clean.LINDA D.
El cliente no dejó un comentario.BROOKS D.
The staff there is very helpful and professional.Tara F. | Overall Experience
The app process was extremely slow and I still had to go into the store and wait in line to pick up the keys. Waste of time. I could have just as easily booked online then went to the counter to do the less quicker. I gave an average score for the location, because it is average for the Uhaul stores I've been in. And the truck was clean, but, it felt like it needed new shocks. It was a rough ride.Mandy C.
Signs telling you what to do.Georgia B.
El cliente no dejó un comentario.Debra T.
There were a couple of other locations a little closer but I'm glad I chose this one. Fast and easy return and the lady working outside was wonderful.ALLEN W.
El cliente no dejó un comentario.FELIX R.
El cliente no dejó un comentario.BOBBIEJO P.
Great staff!REBECCA H.
El cliente no dejó un comentario.DENNIS M.
Everything went wellLARS J.
El cliente no dejó un comentario.DENNIS G.
El cliente no dejó un comentario.Kristopher B.
Over $3500 worth of my belongings were stolen and the manager refused to look at the cameras until the cops showed up! Highly do not recommend!Savanah D. | Overall Experience
El cliente no dejó un comentario.David G.
Great service pay them more!ARSENIO F.
El cliente no dejó un comentario.Janice L. | First Impressions
This is MY Uhaul store. Great service, facilities and equipment available at a reasonable price.MANUEL R.
El cliente no dejó un comentario.Larry A.
My return was for 9am on Sunday, and the location did not open until 9am. So i just assumed it would be fine to return at 9:30. Nope. I received a call from the location that I immediately called back and the woman was irritated that I was not there and repeated over and over that she needed my truck back â€œnow,now,nowâ€ when I told her I was 5 mins away. I assumed they must've needed it for another rental. Upon arrival to the location they already had a parking lot full of every size truck and the return line already had 8 trucks in front of me. So when I walked inside there were two employees working the counter one female and one male. As i heard the woman speak, that was the one who was rushed and rude to me on the phone and she was giving the customer she was assisting with their rental a bit of an attitude as well. The gentleman behind the counter wrapped up with his customer and was much more pleasant and asked if i had any issues and took the keys from me and said my reciept will be coming via email and to have a great day.PHUONG D.
El cliente no dejó un comentario.REBECCA E.
El cliente no dejó un comentario.JACKIE W.
El cliente no dejó un comentario.Chad C C.
Well staffed, friendly and courteous..Jose G.
El cliente no dejó un comentario.KIMBERLY F.
El cliente no dejó un comentario.KIMBERLY T.
Everything was spot on with my experience so hopefully the next customer has the same if not better.Manuel R.
Your app is misleading in that it says to park in the location where I picked up the vehicle, however, upon returning the key to the employees inside, I was berated for not pulling it into the return lane. I explained about the app stating to return the unit to the space where I picked it up and mentioned that app is flawed if i did wrong and he said the whole system is wrong. He was agitated and it left a bad taste in my mouth and I was just thankful that it was not my wife returning the vehicle and being fussed at.Dykes B.
El cliente no dejó un comentario.Francis N. | Overall Experience
El cliente no dejó un comentario.K LANI L.
El cliente no dejó un comentario.Dena S.
Fast service!timothy W.
El cliente no dejó un comentario.James D.
El cliente no dejó un comentario.HENRY B.
Both the truck and the dolly I reserved were not available. Which is fine cause it happens. It was the woman assisting us that was frustrating for me. She was helping too many people at once and did not show any kind of understanding about not having the reserved items. I had a reservation at 9 am and didn't leave till near 940. She was not prepared and had to count drawer in front of me and the other customer she was helping at the same time. She also yelled over me to customers walking in helping them too with returns and how to get that's complete. I understand multi tasking but not to a fault.KAYLA P.
El cliente no dejó un comentario.BRADLEY S.
El cliente no dejó un comentario.Johanna L.
El cliente no dejó un comentario.HENRY B. | First Impressions
El cliente no dejó un comentario.ALINE L.
El cliente no dejó un comentario.Gary H.
The GM, Aaron provided excellent customer service skills and also showed his knowledge of the options provided!Daneshia R. | First Impressions
El cliente no dejó un comentario.Joe T.
El cliente no dejó un comentario.WILLIAM T.
I had reserved for furniture dolly as well and it was confirmed as well. But the same was not available when I checked in person at the counter. Wanted to mention though the concierge - Jeffery was really helpful and clear with the instructions.SUMIT T.
El cliente no dejó un comentario.Dontra M.
El cliente no dejó un comentario.Dana c. | First Impressions
Great customer service!AMOS B.
El cliente no dejó un comentario.NHAGE H.
El cliente no dejó un comentario.ROBERT H.
El cliente no dejó un comentario.JOSHUA E.
The pickup process was awful. I was supposed to be able to do it via my phone and it never worked. Then when I went inside to start the process again it took 20 minutes and she had to start over three times as well as run my credit card three times.KATIE L.
Customer service is what makes or breaks a business. Aaron was best at customer service.thanks again for the great service.my move was super.HENRY B.
The service representative, Brian, was very polite & professional.Jason G.
El cliente no dejó un comentario.Robert V.
I used the online check in and check out. Seems to work better than dealing with the staff. IF your moving truck happens to be there when you need it, where you made your reservation to pick up. Had an aweful experience with Uhaul this past weekend. Do better Uhaul. Try another moving company.Thomas P.
El cliente no dejó un comentario.VICKI A.
Airport thruway Uhaul in Columbus Ga is the best. Thank you for all the help in whatever I needed and never .making it seem I was not welcome or my questions and concerns brushed off.MELANIE I. | Overall Experience
Bryan was friendly and professional.Debra M.
Awesome around service! Great customer service!ANTHONY I.
Great service and it was easy.Harold H.
Everythings are perfect!SAM L.
El cliente no dejó un comentario.KENNETH H.
Great people service oriented. Will use them again. Edwin CooperEDWIN C.
My experience renting a storage unit at this location was very pleasant. The manager was very accommodating and made an effort to resolve issues.Priscilla W. | First Impressions
Customer Service from the staff was fantastic. Renting the truck was the easiest part of my moving ordeal. I don't plan on moving any time soon, but if and when I do, I will definitely use U-Haul.ANGELINE H.
El cliente no dejó un comentario.Garrett N.
I will recommend this storage to everyone I knowTRACEY Y. | Overall Experience
I reserved a large space. Showed up and no large space was available. The man working was nice about it and was going to combine two into one. That solved the problem. I decided to not use the storage at this location because of the distance it would take to walk back and forth. It was not convenient so I decided to cancel. It took two months and numerous phone calls before it was able to be cancelled. I kept getting emails about payment due. No one ever answered the phone. One guy said he would close it but never did. Finally, the guy who helped me on 30 August closed it out.Michael S. | Overall Experience
El cliente no dejó un comentario.Thomas A.
Continue to provide good customer service And affordable prices to your Old and New Customers!DENISE C.
El cliente no dejó un comentario.theresa m. | First Impressions
Brian was a pleasure to work with!SHEILA C.
They did not have the appliance dolly that I rented outOderlys T.
Everything was great. I wish the truck had cruise control though.DONALD M.
El cliente no dejó un comentario.Brett L.
El cliente no dejó un comentario.STEFANIE C.
I would not recommend using the Uhaul Truck Share 24/7. I was awaiting approval for over 15 minutes, no one was responding to the chat, and eventually I had to go into the store where they were extremely helpful. However because I had originally chosen the 24/7 option, the service member at the desk had to go through the whole check in process twice. Took more than 30 minutes to check in.MELINDA G.
El cliente no dejó un comentario.Kenneth F.
El cliente no dejó un comentario.KIANNA M.
El cliente no dejó un comentario.Joseph S. | First Impressions
Aaron is very very great highly recommendJasmine N. | First Impressions
After having an accident while on vacation I needed something one way to tow my popup camper back home. The gentleman (Jeffery) set me up with a 10" box truck reservation for a couple of days later one day before my planned return home. A follow up call from U-Haul on the morning of pick up day was made to confirm my reservation. The actual pick up of the truck was outstanding with a full discussion of the rental contract. One of the best experiences I've ever had renting a vehicle. Thanks to Jeffery at U-Haul in Columbus, GA.JEFFERYROSS C.
Staff was very Professional, Friendly and great knowledge of equipment and preparing me for my rental ! Thanks to the staff ( Jeffery & Monique ? )DENNIS W.
El cliente no dejó un comentario.SHEANNA L.
Facility and staff are great. Keep up the good work.Michael R.
I have rented from this location 3 times and it has always been a positive experience.MAUREEN B.
Need more customer reps in store.Alan M.
El cliente no dejó un comentario.Russell Z.
El cliente no dejó un comentario.Alex H. | Overall Experience
Nothing keep up good serviceALBERT T.
El cliente no dejó un comentario.ROMELL B.
El cliente no dejó un comentario.henry B.
The service was very good!!ALONZO C.
El cliente no dejó un comentario.Raheeam L. | Overall Experience
El cliente no dejó un comentario.Sasha D.
very pleased fast service very friendlyROBERT B.
No commentsMARIA E. | Overall Experience
The inside of the van I have dog hair all over the seats and did not smell real good. I had to travel 2000 miles like this the outside of the van was dirty. when I took it back after two weeks I clean the outside and clean the inside very well a lot better than when I received itPATRICK P.
This location had great customer service as wellTRACI R.
El cliente no dejó un comentario.STEVEN H.
El cliente no dejó un comentario.RICHARD S.
Excellent service.ROGER B.
El cliente no dejó un comentario.HANNAH N.
Excellent transaction/experience from start to finish!!DAVID P.
Friendly staff. Very helpful and pleasant to be around.KIANNA M.
Nothing to be change in Columbus gA location.RICHARD M.
Process is too slow. You stand in line entirely too long. Key pad didn't work a single time that we tried. You also make it too complicated to key in codes. Forget trying to call. I tried several times when storage fee was due. Finally got a 1-800 employee who was fantastic. Her name is Linds Richter. My email was wrong so I couldn't access it. Facility is clean.DEBRA C. | Overall Experience
Keep up the good service that is giving more people chances.David P. | First Impressions
Major Physical &Mental & Personal Life Challenges Staff very content patience and kind and overall professionalZanetta O. | First Impressions
The man that help me was nice and friendlyBrenda J. | First Impressions
Both guys aaron and the guy with glasses were great!!Thomas C. | First Impressions
El cliente no dejó un comentario.Martha J. | First Impressions
El cliente no dejó un comentario.kiana b. | First Impressions
Great facility and the staff was always helpful.Kenny D. | Overall Experience
El cliente no dejó un comentario.Steve B. | First Impressions
El cliente no dejó un comentario.Treasure D. | Online Move In
El cliente no dejó un comentario.Jeremiah M. | Overall Experience
Excellent customer service.Shirley S. | First Impressions
Great service by the entire teamWilbanks J. | Overall Experience
El cliente no dejó un comentario.Sean M. | Overall Experience
The entire staff were amazing. I especially appreciate Mr Jeffrey.BEVERLY L. | Overall Experience
El cliente no dejó un comentario.Saul r. | First Impressions
El cliente no dejó un comentario.nicole t. | First Impressions
Great service all the way around.Javis P. | Overall Experience
El cliente no dejó un comentario.James B. | Overall Experience
El cliente no dejó un comentario.Victor C. | Overall Experience
El cliente no dejó un comentario.donald w. | Overall Experience
The staff was very friendly.VICTOR B. | First Impressions
First rate. I feel very secure in leaving my belongings in their care.Charles V. | First Impressions
El cliente no dejó un comentario.Vicki E. | First Impressions
Great job Team. Hang in thereClarence H. | First Impressions
Every one was very professional.BEVERLY L. | First Impressions
I am extremely happy with my decision of coming to Uhaul! I'm able to pull into a bay super close to my unit AND flatbed carts?!? Yes!!!PATRICIA D. | First Impressions
El cliente no dejó un comentario.lashon t. | First Impressions
El cliente no dejó un comentario.SHALA F. | First Impressions
El cliente no dejó un comentario.SUSAN P. | First Impressions
El cliente no dejó un comentario.Beatriz G. | First Impressions
everything went great with no problems until after I had closed my account and then received a notification that my payment was overdue even though I had cleared the storage room prior to my payment due date.Tommy B. | Overall Experience
El cliente no dejó un comentario.Wilbanks J. | First Impressions
El cliente no dejó un comentario.betty h. | Overall Experience
El cliente no dejó un comentario.Katherine B. | Online Move In
The uhaul representative, AAron was extremely helpful and super efficient.ROBERT W. | First Impressions
I have my paperwork at home so not sure the name of the gentleman that assisted me, but he was extremely professional and explained the whole process with patience!!tanji m. | First Impressions
El cliente no dejó un comentario.Isaiah R. | First Impressions
El cliente no dejó un comentario.Victor C. | First Impressions
El cliente no dejó un comentario.Earnest W. | Overall Experience
El cliente no dejó un comentario.Teresa B. | First Impressions
My key wouldn’t work the young lady helped me thanks for everythinglorenzo B. | Overall Experience
El cliente no dejó un comentario.Wanda B. | First Impressions
El cliente no dejó un comentario.Lynette W. | First Impressions
El cliente no dejó un comentario.Kala B. | First Impressions
Needed more help, there was a line forming while we were being assisted. Made the guy attended to us a little nervous but he still handled us professionally and efficiently.Ashley M. | First Impressions
Excellent customer service. Everything we needed to successfully move was available to us during our move. Highly recommend this Uhaul company site to all.Jennifer B. | First Impressions
I wish I could remember the young man that helped me he was kind and helpful he explain everything I needed to knowVivian G. | First Impressions
El cliente no dejó un comentario.Curtis M. | First Impressions
The staff is professional and very polite I love this location!Takarra S. | First Impressions
El cliente no dejó un comentario.Michael B. | First Impressions
Jeffrey that assisted me was very informative and friendly. Great customer service!Niki H. | First Impressions
El cliente no dejó un comentario.MATTHEW M. | Online Move In
By far the easiest and best experience I have ever had with a move in. All completed on-line, so I just showed up and went right to my unit. The facility was clean, climate controlled and the use of the free carts was a major plus!Mark B. | Online Move In
El cliente no dejó un comentario.Melanie D. | Overall Experience
Awesome thanksWILLIAM A. | Overall Experience
El cliente no dejó un comentario.lorenzo B. | First Impressions
Jeffrey was Awesome! Very engaging. Great customer service even with system issues.Felicia S. | Online Move In
El cliente no dejó un comentario.Melissa A. | First Impressions
Everything was fine for the most part. I would have liked for the cleaning to have been a little better. Also the customer service at times as a little slow in being maned. Overall it was good and would use it again.Carolyn C. | Overall Experience
Charles Sanders, the young man working, was very helpful and polite!Chuck E. | First Impressions
El cliente no dejó un comentario.LYNN S. | Overall Experience
Exceptional customer service and I’ve not only experienced this but have witnessed the staff go above and beyond for every customer!Crystal W. | Overall Experience
El cliente no dejó un comentario.Joseph C. | First Impressions
Very clean staff always helpful and having the bays to back your vehicle in to load was great. Also having carts for use hauling stuff was great. Would definitely recommend Uhaul.Karen L. | Overall Experience
Could not have been better!Joseph A. | Overall Experience
El cliente no dejó un comentario.Tommy B. | First Impressions
Aaron was very helpful. He made my experience greatLinda M. | First Impressions
El cliente no dejó un comentario.Geri B. | First Impressions
We are very pleased with the facility and with the staff.REGINA D. | Overall Experience
El cliente no dejó un comentario.Kristen D. | Online Move In
Love the drive in unloading/loading area. Very safe. Very secure. Highly recommend.Susan A. | Overall Experience
Aaron was polite and made the moving experience painless!Roy M. | First Impressions
El cliente no dejó un comentario.LYNN S. | First Impressions
El cliente no dejó un comentario.Matthew P. | Online Move In
Top notch facility, climate controlled for real, staff is very friendly and helpful, discounts are great and it’s clean and laid out well!!Angie C. | First Impressions
Service is very fast and friendly. Upon arriving to the storage unit was very convenient to back to U-Haul into the building to be out of the cold weather. The carts they're available we're extremely helpful it made it very easy to unpack my U-Haul. I've never rented a storage unit that was so convenient like this one is. Very pleased all over.Susan T. | First Impressions
El cliente no dejó un comentario.James B. | First Impressions
El cliente no dejó un comentario.Georgia M. | First Impressions
Jeffery is an amazing asset to the U-Haul family. He made the end of my move the most pleasant and supportive experience I have ever had! The staff was friendly and efficient and I thoroughly appreciated their knowledgeable service. I cannot say enough good things about that location. I want U-Haul to know and acknowledge their invaluable locations and this is one of them! Thank you to Jeffery and his staff. I didn't think i'd be laughing and happy after dropping off my equipment, but I did and it was just what I needed. Thanks guys!Bethany P. | First Impressions
El cliente no dejó un comentario.CHARLES-debbi B. | First Impressions
I asked to pay for three months in advance, they charged me for months in advance, and getting a refund has been a nightmare. I would not recommend this U-Haul to anyone. I'll be going with two men and a truck when I need to move to Carrollton in December.ALANA F. | First Impressions
I visited the U Haul self-storage and compared it to the one I was using. I was very pleased with the representative, he explained everything in detail & showed me a space I was interested in. I decided to change storage companies as I got more space, first month free rent, & the monthly fee is about what I was paying plus more space. It is very conveniently located, staff was very friendly & helpful when I moved in. Yes, I highly recommend this company to anyone!Carol B. | First Impressions
The staff members were outstanding and on point!!!leyla C. | First Impressions
Derick was great But it seems significantly understaffed and the place is really busy Some of the staffs are new to location and they dot seem to know what to do and where the units are....! over all happy with the serviceSelvi D. | First Impressions
Rodney Was exceptional he provided outstanding customer service and made sure the process went smoothly!Alexis S. | First Impressions
The young lady who helped us on Sunday was so professional and nice. She was so helpful and friendly.Rickey D. | First Impressions
Tiffany was amazing. She was extremely helpful and knowledgeable and was just overall great at her job. Storage facility was clean and nice. Will definitely recommend to others!Marla D. | First Impressions
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