Customer Reviews for U-Haul Moving & Storage of North Bergen

7,834 reviews

6701 Tonnelle Ave   North Bergen, NJ 07047
(Tonelle Ave, Old Forman Mills / Pathmark Building)

(201) 863-4970

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 7 am–6 pm

Services at this Location:

Contact Us

(201) 863-4970

6701 Tonnelle Ave
North Bergen, NJ 07047
(Tonelle Ave, Old Forman Mills / Pathmark Building)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 7 am–6 pm
  • 24 hour customer return
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
3.0

Customer did not leave a comment.

Dale Langdon 
Rating:
5.0

personal muy amable

geraldine manzanares 
Rating:
5.0

Easy Van pickup -easy Van dropoff ,,friendly & helpful,,I would recommend to friends & family !

Kevin MUNNELLY 
Rating:
5.0

Customer did not leave a comment.

Jose Rodriguez 
Rating:
3.0

The storage unit I had reserved was double booked. Luckily, this was an only slight inconvenience as Michael was able to find us another storage unit with in minutes.

Miguel Diaz  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

RAQUEL VIERA LIMA 
Rating:
5.0

Customer did not leave a comment.

Seung Yoon Song 
Rating:
5.0

I asked for 12 moving pad, only got 6….

Rene Henriquez  
Rating:
5.0

I rented a storage unit for three years. The storage facility was always clean and well lit. Additionally, it was easy to enter and exit the facility. Over the years, my interactions with various employees including the manager has been excellent. I have experienced kind and prompt service. I will recommend this storage facility to anyone.

Felecia Ball  |  Overall Experience 
Rating:
5.0

I wish rental car agency's openerated at this efficiency. Not only was it seamless but the employees were kind and they worked together. A young woman assisted us and a gentlemen was standing beside her. While we were inspecting the van, we went to go to the front desk to show her our confirmation, he recognized us and helped us right out in the lot. I didn't have to go back in. Can't teach that - you've hired a really good team.

Sarah Elliott 
Rating:
5.0

Customer did not leave a comment.

Juan Lora 
Rating:
5.0

Customer did not leave a comment.

NURBEK MAJIDOV 
Rating:
1.0

Customer did not leave a comment.

ashley vargas  |  Overall Experience 
Rating:
5.0

This rental center is efficient, very easy to buy supplies.

ANTHONY RUDOLF 
Rating:
5.0

Mustafa needs a raise

JENNIFER LINO  |  First Impressions 
Rating:
5.0

The staff there does a phenomenal job at customer service and go well beyond pleasing the customer so thank you to the staff and thank you U-Haul for hiring and training your employees. That store should be the showcase for other companies on how customers service should be.

William Fields  |  First Impressions 
Rating:
5.0

I was glad humans were available to process my rental

Peter Ayala 
Rating:
5.0

The staff was extremely helpful, and got us a larger storage unit when I realized that I booked one that was too small. I would highly recommend the North Bergen U-Haul!.

Russell Bentley 
Rating:
5.0

Customer did not leave a comment.

Darwin Cepeda 
Rating:
5.0

Customer did not leave a comment.

HUIYING ZHAO 
Rating:
3.0

Customer did not leave a comment.

NAZ OZENIR KARAGOZ 
Rating:
5.0

Customer did not leave a comment.

Marc DeFlorio 
Rating:
5.0

This is my 3rd time renting from this location & again it was a great experience. The staff is always friendly & helpful. And you always have the truck i need!

MICHAEL STEVENS 
Rating:
5.0

Customer did not leave a comment.

Jorge Rodriguez 
Rating:
5.0

Customer did not leave a comment.

edeel chabiano 
Rating:
5.0

Nothing

JUAN SAN ROMAN ACEVEDO 
Rating:
5.0

Customer did not leave a comment.

Eddy Santos 
Rating:
5.0

Customer did not leave a comment.

Jimmy Cuevas 
Rating:
5.0

Customer did not leave a comment.

JOSE GRANA 
Rating:
5.0

Mustafa was a customer representative who help me amazing customer service and support.

iqbal qadwani 
Rating:
5.0

Customer did not leave a comment.

jorge montoya 
Rating:
1.0

I felt harassed when I missed payment by one day. The managing staff wasn’t helpful when attempted move out months ago. There was just an overall sense that it was about money, not people.

Darnese Olivieri  |  Overall Experience 
Rating:
5.0

Really nice people working here. Very helpful. Absolutely would recommend renting from here

Christina Cerroni 
Rating:
5.0

Customer did not leave a comment.

Eliezer Ouziel 
Rating:
5.0

Customer did not leave a comment.

Yordy García 
Rating:
5.0

Customer did not leave a comment.

WILLIAM VENCE 
Rating:
5.0

Good

RAUL LEON PADILLA 
Rating:
5.0

Customer did not leave a comment.

Olga Angel 
Rating:
5.0

Customer did not leave a comment.

Yohanni Villa 
Rating:
5.0

Goo servise

walter valdez 
Rating:
5.0

Customer did not leave a comment.

Edwin Pelaske  
Rating:
5.0

Customer did not leave a comment.

MIGUEL ANGEL GARCIA GUZMAN 
Rating:
5.0

Customer did not leave a comment.

Jesus Velasquez 
Rating:
5.0

Customer did not leave a comment.

Juan lopez 
Rating:
4.0

Customer did not leave a comment.

ROBERTO PEREZ-Garcia 
Rating:
5.0

Customer did not leave a comment.

DAVID ROJAS ARIZA 
Rating:
5.0

The staff was great but more mirakov I think is his name lol

Carlos Mozo Guzman 
Rating:
5.0

Customer did not leave a comment.

Jeffrey Moore 
Rating:
5.0

The gentleman that helped us was very helpful and knowledgeable. He made the rental process a great experience.

JOHN AGURTO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

BRITTANY APONTE  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

KEITH MORREN 
Rating:
5.0

Customer did not leave a comment.

BRIAN CIAPPIO 
Rating:
5.0

Always happy with the service and the location! 10 stars!

DAVID RAMAZASHVILI 
Rating:
5.0

Good option

MONICA IMBRETT 
Rating:
5.0

Everyone was wonderful

HECTOR RODRIGUEZ 
Rating:
5.0

Customer did not leave a comment.

MARISOL GARCIA  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Yuriy Bychkiv 
Rating:
5.0

Great customer service!

Marta Otero 
Rating:
5.0

Everyone was so helpful there. Michael was Amazing, walk me thru everything, no matter what my questions were. Shout out to The Super Helpful Others Esther, Amsely, Joshua and Denzel .great crew!!!

Maria Gentile  |  Overall Experience 
Rating:
5.0

The customer service was Fantastic!!! Michael was amazing , every step of the way. Honorable Mention to Amsely, Denzel, Esther and Joshua.. What a nice, helpful group of people!!!

MARIA P GENTILE 
Rating:
5.0

The signage could be a little bit clearer as the complex was kind of confusing, but everyone who worked there was fantastic!

Helena Waterous 
Rating:
5.0

Excellent job by the n. Bergen staff. Mustafa and Michael excellent customer service. Everyone is always very friendly. Good to see

john blair 
Rating:
3.0

Customer did not leave a comment.

javier hidalgo 
Rating:
5.0

Excellent staff!

Andres Garcia 
Rating:
5.0

Customer did not leave a comment.

Rudy Machado  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SARA MORGAN 
Rating:
5.0

Can you add sign to the driveway to get in from Tonnelle from hrs to hrs . Please

JAVIER LUNA 
Rating:
5.0

Customer did not leave a comment.

Davis Noblilo 
Rating:
5.0

Customer did not leave a comment.

Julia Zagorodnaya 
Rating:
5.0

Customer did not leave a comment.

Vicky Panagiotidis 
Rating:
5.0

The staff was very nice and polite and they were able to do everything very quickly I recommend this particular storage unit

MARILUZ CAPELLAN POLANCO  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Enoc Iii Esteves 
Rating:
5.0

Great staff !!!! Amazing team!! Very professional and courteous

Rene Arenas Flores  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jay Lee 
Rating:
5.0

Excellent

moises valvez 
Rating:
5.0

Customer did not leave a comment.

Elizabeth Puente 
Rating:
5.0

Finally an expert

Peter WELCHMAN 
Rating:
1.0

Customer did not leave a comment.

RYAN CLARKE 
Rating:
3.0

That gelow thing in the top the van remube by the sknow torment, the recibe person they want me pay for that, they supose to clean the van went it have ice sknow in the top

JOSE L DELOSSANTOS 
Rating:
5.0

Customer did not leave a comment.

Ashley Martinez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brian Ciappio 
Rating:
4.0

The car I got hit very danger to drive The driver door do not close so it was driving. And holding the door , because of that the noise also off the air and cold was unacceptable, unfi have no choice because I have to move

STEVEN LLEWELYN 
Rating:
3.0

Customer did not leave a comment.

Marilyn Baez 
Rating:
5.0

Customer did not leave a comment.

Jason Gonzalez 
Rating:
5.0

Super nice friendly and helpful staff. I was greatly impressed.

Richard Becker 
Rating:
3.0

The truck is not very safe they need to maintain them a bit better and make sure that they are safe enough to be driven on the road without someone being afraid for there life while driving them

Ciara Moore 
Rating:
2.0

Just very slow, especially with 3 associates for u-hall & 1 customer plus myself. I was there for 27 minutes, for a return. Sad

bryan lehrer 
Rating:
3.0

Customer did not leave a comment.

Aymen Rkhis 
Rating:
5.0

Customer did not leave a comment.

Justo Scott 
Rating:
1.0

My wallet was there and they won’t help me locate it and I keep geting run around when I know when the wallet was there

Maria Tedesco 
Rating:
5.0

Customer did not leave a comment.

Tim Baxter 
Rating:
5.0

Los chicos muy amables

sonia arriaza 
Rating:
5.0

Customer did not leave a comment.

Christine Carlson 
Rating:
5.0

Customer did not leave a comment.

Thomas Flynn 
Rating:
5.0

Customer did not leave a comment.

David Martinez 
Rating:
5.0

Customer did not leave a comment.

John Toribio  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Anthony Santiago 
Rating:
5.0

Just keep up the great service you offered

Rousseau Veve 
Rating:
4.0

Excelente servicio

Guillermo barragan 
Rating:
5.0

Customer did not leave a comment.

EDWIN JIMENEZ SUAZA 
Rating:
5.0

Customer did not leave a comment.

Gustavo Adolfo Guevera Padilla 
Rating:
5.0

Customer did not leave a comment.

Handur Cubillos Diaz 
Rating:
4.0

Customer did not leave a comment.

PIERO FERNÁNDEZ CASTRO 
Rating:
5.0

THANK YOU...

EDGAR MEDINA  |  First Impressions 
Rating:
5.0

Very nice services

Murati Fjoralb 
Rating:
1.0

Customer did not leave a comment.

Sang Shin 
Rating:
5.0

Customer did not leave a comment.

Phyllis Koton 
Rating:
4.0

Maybe 2 additional workers for rush periods to move ppl thru rental process faster

KENYATTA TURNER-SIMMONS 
Rating:
5.0

Customer did not leave a comment.

Robert Wilson  |  Overall Experience 
Rating:
5.0

Excellent company that makes life easier for people

JUAN TORRES GARCIA 
Rating:
1.0

Customer did not leave a comment.

Tyrone Munoz 
Rating:
3.0

Customer did not leave a comment.

Carlos Vasquez Garcia 
Rating:
4.0

Customer did not leave a comment.

JOHN MURPHY JR  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MIGUEL GARCIA GUZMAN 
Rating:
5.0

Truck rented was old.

MARTIN PARK 
Rating:
5.0

Every body was very professional thanks for your help.....

Hernando Bermudez 
Rating:
5.0

The service was excellent, very helpful and fast .

TELESFORO RODRIGUEZ 
Rating:
5.0

Customer did not leave a comment.

Rey Vargas 
Rating:
5.0

U-Haul in North Bergen is the most beautiful storage facility I ever see, I will compare it with a 5 star hotel. Always clean, lots of lights, lot of parking, and the associates are always in a good mood. I highly recommend this facility.

Maritza Jonzier  |  Overall Experience 
Rating:
5.0

I like 99.9 % other point is when i living tku

Gregorio Segovia  |  First Impressions 
Rating:
5.0

Thank you for 8 years of service. "Michael " it was a pleasure meeting and you always was pleased to help with anything.

Jetuan Burrell  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ANA FERNANDEZ  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Douglas Macintosh  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Prajwalnitya Bhatia  |  Online Move In 
Rating:
3.0

I was truly disappointed to see how I booked the smallest possible cargo van or truck by a live agent over the phone. Ashley verified and confirmed that my request would be fulfilled st 6701 Tonelle Ave, North Bergen, NJ. However, I was not given the vehicle i rented. I echoed the conversstion and booking with the manager (rang up my transaction). He agreed to everything i stated. He "mmm, hmmmed" the entire time and when he asked me to look at the bigger model for approval. I asked why he was assigning that car after discussing the arrangements i had made with Ashley. Point is this location is dishonest, not direct and they throw changes on the customer, last minute. They did it with the mileage too. The website and agent said $1.53, but the location charged me $1.99. Super sneaky. Dishonest and rude "mmm,hmmm"

Belaxis Buil  |  Online Move In 
Rating:
5.0

The Manager Michael is very knowledge and cordial.every time I need help they did their best.

Martha Rice  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOSELYN ROMERO  |  Overall Experience 
Rating:
5.0

I AM very please wiht with the service and the personal there very nice and polite thanks

RAFAEL Rodriguez  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Itzchak Wertheimer  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Henry Rugeles Carrillo  |  Overall Experience 
Rating:
5.0

I like what I saw job thank you 👍

Joseph Daniel  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

LUIS ACEVEDO SANTANA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karim Acosta  |  Overall Experience 
Rating:
5.0

Very good keep up the great work

fredian campbell  |  Overall Experience 
Rating:
5.0

I was impressed how clean the storage facility was .. I never seen concrete floors shine ..nice job with the maintenance of the Facility.

Carmine Tuosto  |  Overall Experience 
Rating:
5.0

Nice clean facility. Staff was very friendly, helpful, and professional.

John Dye  |  Overall Experience 
Rating:
5.0

Very good overall satisfied customer 👍

MARTHA BURGOS  |  First Impressions 
Rating:
5.0

I’ve been with uhaul approximately 6 years. I had one incident rat droppings in my storage room. I wasn’t compassed, I had to clean it myself. Management came to see it and that was it.

elizabeth debari  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

JOSE GREGORIO GRANDA TORO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John Dye  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jenny Ceballos  |  Overall Experience 
Rating:
5.0

This is the best Uhaul branch I've ever been too.

Maysam Dunn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hunter Murphy  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Entwayne Christopher  |  Overall Experience 
Rating:
1.0

The fact that issues with management go nowhere and all is left at their discretion is the reason why I left. The HARASSMENT, Passive Aggressive focused Customer services shows why and how most of the staff follow suit. During moments of difficulty the staff was less than comprehensive to extenuating circumstances, rude disposition, retaliatory behaviors, over charging, the list goes on. RHE MANAGER AND MOST OF THE TEAM EXCEL IN UNPROFESSIONAL DIRECT CUSTOMER SERVICE! No resolves were a obtained hence I closed all accounts wand rented storage elsewhere, a CORPORATE driven COMPANY with MANAGEMENT ACCOUNTABILITY and customer services as a priority

claudette apollon  |  Overall Experience 
Rating:
4.0

The storage facility was great but I wished I would have been more careful in selecting the unit. I selected a unit not realizing that it was on the second floor and it was harder for us to move the stuff up and down the stairs. Thanks for your service. The security was excellent.

Orquidea Ray  |  Overall Experience 
Rating:
4.0

The staff was always helpful and friendly throughout my entire storage rental. There were plenty of carts available making it easy to move items in and out. Parking was great. The facility was clean and secure. I will definitely recommend this facility.

Esther Kasin  |  Overall Experience 
Rating:
5.0

Muy buen personal y muy atentos

Maria Gonzalez Alvarado  |  First Impressions 
Rating:
5.0

What didn't leave me very satisfied is that they don't have enough trolleys to carry your things.

Jose Diaz-Contla  |  Online Move In 
Rating:
5.0

In this stressful move the employees were so helpful and answered all our questions.

Charolett Mayoral  |  Online Move In 
Rating:
1.0

When we got there we were told we came too close to closing time and was turned away. We had been moving furniture all day and had to leave things behind to try and get there before they closed.

Athena Moody  |  Online Move In 
Rating:
5.0

I love it is very convenient

JAIRO GOMEZ  |  Overall Experience 
Rating:
2.0

u don’t have elevator, when is 7 pm u close the big door is not good the storage is not good for me

LILIAN RAMIREZ MUNANTE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MATTHEW ROMANO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nakia Robinson  |  Online Move In 
Rating:
5.0

Always convenient and great customer service.

Maritza Jonzier  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

VICTOR MURILLO  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Nicholas Detrizio  |  Overall Experience 
Rating:
3.0

Only one person behind the counter. Had to wait a long time to be waited on.

Carol Gierut-Pace  |  First Impressions 
Rating:
4.0

Just one worker has to check reservations thoroughly. He made me spend more that I didn't need too.

GIOVANNIFRANSISCO THOMPSON  |  First Impressions 
Rating:
3.0

Good

Marivel Sepulveda  |  Online Move In 
Rating:
5.0

I was not pleased with the increase in prices. I started at $ 99.00 a month to $ 139.99 a month .

Jose Velazquez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MUHAMAD YARBA-ARANGO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Casey Thomas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN MURPHY JR  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jose Santiago  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Job Ulloa  |  First Impressions 
Rating:
3.0

Rat feces in our storage. I have pictures

Jacqueline Benitez  |  Overall Experience 
Rating:
5.0

Michael and his Team have a genuine interest in delivering exceptional client experience. Team always friendly and eager to assist. The make the process extremely easy. The app is very easy to navigate see all your information in one place. Really like Apple Wallet this way didn’t need to carry the access card that was given upon renting the unit. Amazing Team Thanks!

Luis Perdomo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Evelin Minaya  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fulvio Mateo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fernando Farres  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carolina argueta  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MARIA HERNANDEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dionne Regrello  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

SAMYEL AYAZIAN  |  Overall Experience 
Rating:
5.0

Excellent customer service! Facility was clean

Anne Audrey Mbamba Mbessa  |  Online Move In 
Rating:
5.0

Lost an air pod in the previous unit and hope to have customer service find it in a he unit below as it fell through the front wall. The front desk was very will to help find it. Thanks, Frank

FRANCIS PEROPAT  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Augusto Segura  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

EDUARDO VELAZQUEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jeanny Vivar-Gutierrez  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

FRANCIS PEROPAT  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Alden Sewall  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

leesly mendoza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Benegas galo  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

JUAN CINTRON  |  Overall Experience 
Rating:
5.0

Very good

Jesus Cubillan-Sanchez  |  Overall Experience 
Rating:
3.0

Too many mice In the storage unit. Very hard to get a hold of location staff on phone. Long wait times.

Mark Hryniewicz  |  Overall Experience 
Rating:
5.0

Office crew were soo helpful and experienced

Ibrahim Gultekin  |  Overall Experience 
Rating:
5.0

Staff was great and very helpful…

Shaquille Fisher  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David Dumenigo  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Dennis Walsh  |  Overall Experience 
Rating:
5.0

Extremely helpful staff, professional service, highly recommend the facility. Thank you

jaya mallela  |  Overall Experience 
Rating:
5.0

awesome..........

Dominador Virata Jr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mildred Colon  |  Overall Experience 
Rating:
5.0

I am glad with the storage.

Marvin Gutierrez  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Medelin Guzman Pena  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shaquille Fisher  |  Online Move In 
Rating:
5.0

Had no issues while storing here. It would have been nice to get a partial refund since I had an auto pay set up and moved out 2 days after I got charged for the next month. But I guess that is not an option here .

james w claytor  |  Overall Experience 
Rating:
3.0

I was not informed that the account name was incorrect after giving her my driver’s license to set up the storage. On top of that I now have to bring the individual in now to authorize for my storage to be transferred over to me so I would say it was rather inconvenient and could’ve been easily avoided. The room was cleaned nicely but small negligences impact severely in many situations.

Darroll Morris  |  Online Move In 
Rating:
5.0

Thank you for your support. I am happy with the place

ANGELICA GONZALEZ-SANCHEZ  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Daniel Esposito  |  Overall Experience 
Rating:
3.0

Wish there was a full size loading elevator to second level. Having only stairs to access upper floor makes for inconvenient move ins especially when large heavy possessions are involved. Having an elevator would make move in process more convenient and time saving.

Daniel Mendez  |  Online Move In 
Rating:
5.0

No elevators 😕 make it difficult to move big bulky objects like furniture and of the such Others staff and maintenance of the facilities are great 👍

Margaret Vergel  |  Overall Experience 
Rating:
5.0

the staff was great... they were incredibly nice and helpful... the facility was spotless... but i leave to work at 7am and get home from work between 9:30pm and 10pm so for me it would be better if we had access to the facility past 10pm because getting there before is almost impossible... thats all

Chantal roshaidat  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jhonathan Matamoros  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CARLOS RAMIREZ  |  Overall Experience 
Rating:
5.0

Why they change the price for the same size room, $30.00 dolares more just because it’s on label floor and the other is at the second floor.

Miguel Torres  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jennifer Garcia  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Celeste Herrera  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JULIO MATOS  |  Overall Experience 
Rating:
5.0

Very smooth process. Staff were very helpful, knowledgeable, patient and kind. Thank you

Elaine Elise Taylor  |  Online Move In 
Rating:
5.0

They are close to my house. I went to make several budgets and U-Haul was just what I needed, the whole process was quick and easy. Delighted!

Irina Rodriguez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ELIZABETH RUIZ  |  Overall Experience 
Rating:
3.0

Great space. However, rodents were in my unit and large sums of rat droppings were all over half of my furniture. In my boxes and tore a few of my linen. I had to throw out a lot of good items that I owned. I had the unit for 11 months and didn’t find this until move out. When I frequently visited to drop items off or pick some items up I didn’t notice it. I am in extreme disgust.

Ameir Boney  |  Overall Experience 
Rating:
1.0

Too expensive, high prices for the units

Walter Pazmino  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MERCEDES ROJAS ARREAZA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Edward Siguenza  |  Overall Experience 
Rating:
5.0

The lady I spoke she was really nice, but the other lady she was rude. I work in a office too I know how hard it’s but we have to be very professional and kind with the clients..

Marja Anchundia  |  Overall Experience 
Rating:
5.0

This self-storage was a tremendous experience. I inherited this storage and I will never forget who left it to me and why they did. The staff was very helpful. Thank you for this life experience.

nuris jacome  |  Overall Experience 
Rating:
5.0

Gerardo was very helpful & super friendly I actually rented the Uhaul from this place cause he assured me they had a truck that would fit all of my items. The size was perfect & the price was great. 10/10 service would rent from Uhaul again.

Aaron Rice  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

REBECA BARRIOS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria Hernandez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JUANITADORIS GIBOYEAUX  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

YANAIRA LORENZO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CARLOS SOSA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rafael Perez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Daibys Bello  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Nelson G Ravago Jr  |  Online Move In 
Rating:
2.0

Wish i would of had more time to pay storage

Ramon Olivares Francisco  |  Overall Experience 
Rating:
5.0

Two thumbs up

Jose Hernandez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jorge Delgado  |  Overall Experience 
Rating:
4.0

staff very good if a day late called contact numbers like al Capone.

JOHN LETO  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Viola Williams  |  Overall Experience 
Rating:
5.0

Son unos delos mejores 🫡

Flabio Almonte Guzman  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Robert Wilson  |  Online Move In 
Rating:
5.0

Easy access to my storage, just wish there was no stairs. Love the fact that I can access my storage up until 10pm

Daneisha Brown  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

gustavo perez hernandez  |  First Impressions 
Rating:
2.0

Needs improvements

Roma Doon  |  Online Move In 
Rating:
5.0

I love this place . The manager Michael Araujo is very professional and helpful in answering all questions. The staff also very nice and helpful. The store hours are also great. Thank you. Martha Carvajal

Martha Carvajal  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Mercedes Ramos-Tixe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aline Da Silva  |  Overall Experience 
Rating:
5.0

Thanks for your Service you guys are very helpful

Reginald Singleton  |  Overall Experience 
Rating:
5.0

I rented the space for my boss who does reemburse all expenses and allows me to work at an easy pace. U-Haul is very convenient and fast overall which just makes my job so much easier . Thank you

Alejandro Corral  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Alexia Eroglu  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Dina Londono  |  Overall Experience 
Rating:
5.0

They can put a 20-pallet capacity container downstairs and even join 2 much better at an excellent price

rafael vargas  |  First Impressions 
Rating:
1.0

Need a dump near that we can use for free for being a customer and the manager needs to stop being petty with how much they charged me for yawing the dump on sight.

Duncan Sellers  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

analaine dy  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Danya Hazley  |  Overall Experience 
Rating:
5.0

Perfect, Convenient, Perfecta. Great Job!

Ernesto Hernandez  |  Overall Experience 
Rating:
5.0

Overall, great experience there were moving carts available made the move in smoother.

Luis Perdomo  |  Online Move In 
Rating:
5.0

Great service by the Customer service reps.

Hollis Rodriguez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JOHN DANIEL C PADILLA  |  Overall Experience 
Rating:
4.0

Ur community area policy could be modified to allow several items to be shared or donated!

Milton Francisco  |  Overall Experience 
Rating:
5.0

thank you for your service, good staff people.

Christian Herrera  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Ramon Pestana  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Maria Burgos  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

kangwa kafula  |  Overall Experience 
Rating:
5.0

Mayra was very polite and helpful Made my whole experience easy and fast

Matthew Martin  |  Online Move In 
Rating:
5.0

My stuff was as i left it…what more can we wish for? Thanks

Amanda KC  |  Overall Experience 
Rating:
5.0

Really no complaints. Very well run.

JAMES SCOTT TURNER  |  Overall Experience 
Rating:
5.0

DIOS los bendiga. La dama que me atendió, lo hizo con mucha amabilidad, respeto, muy profesional, me ayudó en todo, y con mucha paciencia, me explico que tenía que hacer para entrar al storage. DIOS la bendiga. Att. Amparo Lorenzo.

AMPARO LORENZO  |  Overall Experience 
Rating:
2.0

I needed to rent storage for my motorcycle and explained from the beginning. I was given the box of an old U-Hauld truck with no ramp. A human needs no more than 5 brain cells to understand that with no ramp, a motorcycle cannot be stored.

Federico Jarque  |  Overall Experience 
Rating:
5.0

Very impressed with facility and staff

Harriet Davidson  |  Overall Experience 
Rating:
5.0

Very good customer service

Zadik Yogurtcu  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lucia Matarazzo  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ralph Basile  |  Overall Experience 
Rating:
5.0

Mi familia y Yo hemos contado con sus servicios y nos ha gustado el trato y los servicios

Martha Hernandez  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Stephanie rodriguez  |  First Impressions 
Rating:
5.0

Good experience

Lourdes Duarte  |  Overall Experience 
Rating:
5.0

Great staff ♥️

Mildred Colon  |  Overall Experience 
Rating:
1.0

I am not happy with my unit space. The stairs do make it difficult to move in. My space unit has an opening on top and a steel that intersects through the storage unit space. Not satisfied and will go back to see if they can accommodate me with a better unit space.

Karla Mejia  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Janice Palmero  |  Overall Experience 
Rating:
5.0

Muy buen Servicio y muy buena Atención de su Personal

herbert arias  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Benjamin  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Sprague  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer Lepore  |  Online Move In 
Rating:
4.0

The whole experience was great but the rental fee is no bargain., so I pay a premium for convenience

Stephen Hornyak  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jorge Jimenez  |  Overall Experience 
Rating:
5.0

Agradecido con el servicio y la atención brindada..

Jhoan Giraldo  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Josseline Vasquez  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Alejandro Valbuena Castro  |  Online Move In 
Rating:
5.0

The ladies working the front desk were very diligent and kind. As well as the lady who was working for the storage unit department. The service made my first time moving go smoother than I expected. Thank you.

Aigner Mizzelle  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Brenda Barahona  |  First Impressions 
Rating:
3.0

Overall, my experience was great with the exception that I found several mouse droppings in some of my stored items. I would have given 5 stars.

jacqulelin hayes  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

carmen hernandez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

DONNA TULL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin Mepyans  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

robert vandertoorn  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

FABIANO DE QUEIROZ  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Steven Miley  |  First Impressions 
Rating:
2.0

Staff is overworked and less able to offer good service. Hire more people

SETH ALLEN  |  Overall Experience 
Rating:
4.0

I had this storage space for over 3 years and My only complaint was that a few days before my bill was due they would start calling for payment. During these years I was late a few times, but only a day or two and had to pay a late fee and rightly so. But the constant calls was frankly too much.

Victor Silvestre  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Fernando Patron  |  Online Move In 
Rating:
5.0

Very Helpfull staff, when I need for help there were there for me, I appreciate that, specially I that moment when everything is crazy,they make it easy ,thank you.

Ernesto Hernandez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Maria Moreno Bravo  |  Online Move In 
Rating:
5.0

Excelente servicio al cliente

Joel Hernandez Bonilla  |  Online Move In 
Rating:
5.0

Muy buen servicio

Alexander Palacio Vargas  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Imani Winder  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

GABRIELA RODRIGUEZ  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

John Lamboy  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Javier Criollo  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

isabell lopez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Karina Paulino  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jacob Weger  |  Online Move In 
Rating:
5.0

I will recommend anyone who ask that they should go to U-Haul storage

Elenita Rosario Sanchez  |  Online Move In 
Rating:
5.0

It was not clear to me which machine to sign in on downstairs, so sometimes the alarm went off. Otherwise, excellent help all around from the facility

Alphayo Nyarera  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

John Patterson 3rd  |  Overall Experience 
Rating:
5.0

Excellent customer service of all employees, especially Mr. Michael Araujo. Thanks for all the help you gave me. Pedro Fradera

pedro fradera  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Ana Elisa Carvalho  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

raad abusweileim  |  Overall Experience 
Rating:
5.0

People are great. I'm so happy to have a good customer agent.

ALIOU MAIGA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ivan Peros  |  Online Move In 
Rating:
5.0

Thank you for you atención

Danilo Perez Deleon  |  Online Move In 
Rating:
5.0

My initial walk-thru and help with U-Haul Mgr Michael Araujo at NB location made me choose this storage center over the others. He was professional, and knowledgeable. This U-Haul is managed and maintained extremely well. Would definitely recommend and use this center again.!!

William J Quinn III  |  Overall Experience 
Rating:
5.0

mobile app needs improving. would not allow check in unless the alternate contact had a different address. it does not say this anywhere and was very frustrating making me need to wait for the deal attendant

TIM HOLLAND  |  Online Move In 
Rating:
5.0

Instalaciones y servicio excelente.

Edinson Peralta  |  Online Move In 
Rating:
4.0

The storage unit was very far from the door to the building. It would be better if there were two big doors on each side of the building to access the climate controlled storage. This would save us more time and energy carrying everything from our truck

Sofia Blasini  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jennifer Alexis De leon  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Teresa Davis  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

VEINMANN TORRES RIVERA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

john roman   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Richard Anderson  |  Online Move In 
Rating:
2.0

I have been a regular customer of U-Hual since 2017. I loved all my past experiences. I had no issues using the app to retrieve or drop off my vehicle and also experienced exceptional communication via the customer service representative/s. I even had a pleasant time booking what I needed. This was not the case this time. I experienced high levels of confusion using the app for vehicle purposes. I did not receive all email notifications/confirmations with the information discussed as I was told. I received a lack of detail for my storage unit. I noticed many changes in the overall booking process many that I did not note as improvements. At this current time I would not recommend U-Haul to my family, friends, network. I am still at a loss if I will be charged due to the imcomplete state of my duties as a costumer via contract as a result of lack of proper information towards preparation.

Rheanna Nance  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Lucero Guanuna  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Hugo Blacio Feijoo  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Mitzi Almonte  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Devon Descalzi  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Dario Martinez  |  Online Move In 
Rating:
5.0

Incredibile customer service; very efficient and professional. Looking to rent a truck or a storage space? Look no further!. 👍2 thumbs up👍

KAZUKI GLOVER  |  Online Move In 
Rating:
5.0

Excellent Service and facility.

Maria Martinez  |  Online Move In 
Rating:
5.0

Mr. Araujo was very helpful and the rest of the staff was very nice.

LEONAR OSPINA  |  Online Move In 
Rating:
5.0

Very professional and help employees

Eric Garner  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Taxplus Too maritza Vidal  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Bora Demir  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

CESAR COY  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

diana arboleda  |  Overall Experience 
Rating:
5.0

Excelente….TRATO EXCELENTE ATENCIÓN

Marcela Battistini  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Mauricio Orellana Rivera  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Roderick Aninipot  |  Online Move In 
Rating:
5.0

Great customer service

Julio Espinal  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Christopher Tine  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Mariano Puente  |  Overall Experience 
Rating:
5.0

The service in the lobby it is very good and people like to help. From 1 to 10 you are number 10.

Natalia Rodriguez  |  Online Move In 
Rating:
5.0

I left my stuff in storage and didn't check it for almost a year. Upon my return, it was exactly as I had left it. That is job #1 for any storage facility and Uhaul delivered.

John Collier  |  Overall Experience 
Rating:
5.0

The online process was easy but I always prefer to speak to someone. They staff was very helpful and understanding.

Elias Moran  |  Online Move In 
Rating:
5.0

Atención excelente estoy contento

Luis Martinez Cruz  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Cynthia Florenzan  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Marcela Aguilar Roa  |  Online Move In 
Rating:
5.0

Excelente personal y muy amable 😉

eduardo vargas hidalgo  |  Overall Experience 
Rating:
5.0

The staff were very helpful and friendly. Great experience all around.

Jonathan Rainey  |  Online Move In 
Rating:
3.0

Customer did not leave a comment.

Aldo Balseiro  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Mohamed Ahmed  |  Overall Experience 
Rating:
2.0

Customer service was a hinderance and treated the customers as if we were idiots and bothering the staff (both management and clerks). I witnessed this treatment with other customers in addition to myself. I chose this location because of its proximity to my house. Had a read the reviews online I would have thought twice.

EJ Marotta  |  Online Move In 
Rating:
5.0

easy access. equiptment available . rooms perfect size

DAndre Gibson  |  Online Move In 
Rating:
5.0

Lo recomiendo fueron muy amables y el cervicio fue excelente el personal muy bueno

salvador perez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jonathan Chiu  |  Overall Experience 
Rating:
5.0

from the time i came in till the time i came out the process was flawless..mustafa and michael were great

abraham anidjar  |  First Impressions 
Rating:
5.0

Gracias U-Haul!

Gilberto Quintana-Duran (Techgq llc)  |  Online Move In 
Rating:
4.0

mi comentario es respecto a sus empleandos en north bergen NJ. EXCELENTE . no trate con uno solo fueron 3 en mi proceso de renta en ambas partes y son muy buenos en asesorar al cliente. gracias por su atención

Fernando Franco-Herrera  |  Online Move In 
Rating:
5.0

Front desk staff super helpful, friendly and efficient ... well if not the best managed team of this size of storage location. thank you

CARL SPILKER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

gratch esaian  |  Overall Experience 
Rating:
5.0

Great workers they are ready to help and guide you.

Syed Ahmed  |  Online Move In 
Rating:
5.0

Love that it is very well lit

Margaret Vergel  |  Online Move In 
Rating:
5.0

Very good service from the staff and the facility was always clean.

Samuel Benejam  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

angel sanchez  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JUDITH SHERYL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Christina Camacho  |  Overall Experience 
Rating:
5.0

Great storage facility!

Jose Hurtado  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Zunalvie Velazquez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

catalina ortiz  |  Overall Experience 
Rating:
5.0

Unlike an incredibly hateful experience with renting a U-Haul trailer driving across country having the flat tire in the middle of nowhere the tow truck driver not bother hooking the trailer back up and being threatened by a manager in Spanish something about child porn in order to try to cop out of the already agreed from the Western Washington regional office Eastern New York regional office that the extension would be a courtesy just pending a manager's rubber stamp I found everything about the experience incredibly distasteful. The U-Haul self storage folks in Bergen were fantastic and resolved the problem immediately with no further contact with the hateful manager in bensonhurst brooklyn. I will absolutely never do business with U-Haul again if I have to deal with that manager. His franchise should be revoked before the U-Haul name is besmirched all over the internet.

Daniel Kleinman  |  Online Move In 
Rating:
5.0

Excelente servicio

HERBERT ARIAS  |  Overall Experience 
Rating:
4.0

👍

Wellington Quezada  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

bangyeon kim  |  First Impressions 
Rating:
5.0

Good service, Thanks!

Fernando Mendez Torres  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Kira Loschwitz-Aguiar  |  First Impressions 
Rating:
5.0

The girl who helped me was very helpful and kind. I greatly appreciate that.

SEUNG KAE  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jose Daza  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Catherine Carvajal  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Dorian Brown  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Diana Martinez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

CARLOS SOSA  |  Overall Experience 
Rating:
3.0

Light sensors are faulty and sometimes don’t work so i have to use my phone’s flashlight which is inconvenient when you need both hands. As for the customer service the lady that helped me close my account was the friendliest and the most accommodating. I remember when i first opened my account and switched spaces i did not like the person who assisted me very rude and short

Dana Perara  |  Overall Experience 
Rating:
5.0

Very good

ABHISHEK HAZRA  |  Overall Experience 
Rating:
4.0

For a women entering alone, I found it scary to walk to the storage unit in dark areas that only light up by sensors. The walkways are pitch dark until you walk through your area. When entering your storage unit, it has no light (i brought a flash light) but as you are inside the fear that the hallway light will cut off soon is concerning. Also roaches in the facility made me feel that I should have taped up boxes better. I saw 3 roaches on my boxes prior to removing items. A few large dead ones on the floor.

Milagros Rodriguez  |  Overall Experience 
Rating:
5.0

Excellent customer service and very nice, clean and modern facility. I highly recommend this location and the manager, Michael is amazing and quite professional!

Nagelly M Cerda  |  Overall Experience 
Rating:
4.0

Your store Mgr was knowledgeable & helpful but a resounding ovation for a cleaning woman that kept the facility & more importantly the bathroom meticulously clean. I wish the hours compatible to a Chef / baker that works all night. I would absolutely recommend 👌

Ralph vilchez  |  Overall Experience 
Rating:
5.0

The storage was very convenient and helped us a lot during our moving. Also this branch was really clean and well managed. I am very satisfied with the experience. Michael and his team were very helpful and friendly and I will definitely recommend this U-Haul branch to everyone. Thank you

MAYSAM DUNN  |  Overall Experience 
Rating:
5.0

Por El Momento Todo Bien Gracias

Miriam Negron Lugo  |  First Impressions 
Rating:
4.0

Clean, well lit and very convenient.

William Hallacy  |  Overall Experience 
Rating:
5.0

Todo muy bien me gusta su servicio

melba castillo  |  First Impressions 
Rating:
5.0

I've used Uhaul for 10 years even moved my family to Bluffton SC 10 years ago I only use UHAUL

PEDRO PADRON  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sherwin L Lashley  |  Overall Experience 
Rating:
5.0

Excellent

ABHISHEK HAZRA  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

George Divivo  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

david blackshire  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Liliana Sanchez  |  First Impressions 
Rating:
5.0

Very clean, friendly and knowledgeable.

virgilio quinones  |  First Impressions 
Rating:
5.0

Muy Conforme con el Servicio

HERBERT ARIAS  |  Overall Experience 
Rating:
5.0

me gusto todo muy amable y todo estaba limpio con gusto volvería algún día otra ves muchas gracias

JULIAN VEGA-PINO  |  Overall Experience 
Rating:
5.0

Muy buen servicio.

Javier Mejia  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

DONGWON OH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

zishan liang  |  Overall Experience 
Rating:
5.0

Gracias por la ayuda muy amable y bien servicios especial la sra k me Dio las instructions la cual no Recuerdo su nombre y a Jose nunez gracias s

mercedes Rodriguez  |  First Impressions 
Rating:
5.0

El señor Michael Araujo fue mi mayor ayuda. Me explico todo y me hizo sentir muy bien. Excelente persona.

pedro fradera  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Angela Bilkic  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Carl Matteo  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

IRCAMIA VANDERPOOL  |  Overall Experience 
Rating:
5.0

Very friendly staff and very helpful when needed

Eddie Rodríguez  |  Overall Experience 
Rating:
5.0

Michael and his colleagues were very professional and helpful.

MAYSAM DUNN  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Caridad Gonzalez  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Maria Fernandez  |  First Impressions 
Rating:
5.0

Excellent service

Esther Sarofiem  |  First Impressions 
Rating:
5.0

Excelente servicio, la señorita que me atendió fue muy amable, contesto mis preguntas claramente, con una sonrisa. Recomiendo este lugar altamente. Gracias

AMPARO LORENZO  |  First Impressions 
Rating:
5.0

Although well maintained. More exterminator service weekly. To keep bugs coming. Especially in areas where people just moved in. People bring bugs with them.

ALAN VASCONEZ  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Jennifer Yuseco  |  Overall Experience 
Rating:
5.0

Everyone at North Bergen has been extremely helpful and friendly!

EMILY JACO  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

KAUSHALKU PATEL  |  First Impressions 
Rating:
4.0

I ve been there 4 years and apparently an animal settled it settled it self in my unit and destroyed a good part of the items

sandra skejic  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

sanjiv kumar  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

GLORIA DIAZ  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

JAMES EDMONDSON  |  First Impressions 
Rating:
4.0

Muchas atenciónes

VICTOR MATOS  |  First Impressions 
Rating:
5.0

Very professional! Michael is a great guy in order to explain everything about the self storage, also, helping me choose what i needed! Thanks

Luis Hernandez  |  First Impressions 
Rating:
5.0

No complaints. Been there twice and everything is easy going, staff is always helpful. Thank you!

guillermina burgos  |  First Impressions 
Rating:
5.0

The manager is simply the best. Knows his thing and very customer oriented. Thank you

AMADOU BA  |  First Impressions 
Rating:
5.0

Very impressive facility and very helpful staff.

Richard La Mothe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kylene Diaz  |  Overall Experience 
Rating:
3.0

Overall, the experience renting the unit was average. The online tools available are terrible, with the U-Haul app being particularly useless. Staff at this specific facility were always friendly and helpful.

FERDINAND WINKLER  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ramon Prado  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Angie Lopez  |  Online Move In 
Rating:
4.0

I was 8nformed that there was no elevator to second floor. That was disappointing since not everyone can list heavy items to another level.

Milagros Rodriguez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CESAR COY  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Jane Kim  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

victor salmon  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mark Hearon  |  Overall Experience 
Rating:
5.0

Muy buena excelente atención por el equipo completo en especial la señora flaca que está debajo muy buena

JOSER GOMEZ-ROSARIO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Reynaulis Peguero  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

ANDREW SHERRILL  |  First Impressions 
Rating:
1.0

Porque es segundo piso y solo ahí escaleras para uno poder guardar sus cosas pasamos mucho trabajo

Brendalis Alamo Melendez  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Cindy Gonzalez  |  Overall Experience 
Rating:
3.0

I was surprised I was charged an additional 20.00 because I dropped my rental off after hours. I was told I was charged because I didn't return the vehicle on the mobile app. This is unfortunate, I had no idea I would be charged my cellphone died so I couldn't do it on the app. Had I known I would have kept the key and came in the following day and returned the vehicle in person. I had all day to return

monica hailes  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Michael McCabe  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Michael Marchetti  |  Overall Experience 
Rating:
2.0

I bought storage online and got the access code and number right away . On reaching the storage the location was not convenient. It was really far from the access door and was on the upper level. So i went to the check in location and requested the uhaul storage staff to change the storage location ( if available) . To which they told me that a better location is available at a slight higher price but in a different building ( at the lower level). I happily paid the difference for the sake of convenience even though i had already unloaded most of the stuff from the truck, i reloaded and went to the lower level location. To my surprise the updated location was also on the upper level( similar to the one i asked to upgrade). I thought it might be a human error and used the intercom located near the storage to get it rectified. The agent entirely denied that she had given me a ground level storage and when I asked why did she ask me to pay the different, she mentioned that its because the new storage doesn’t have a structural pillar. I never asked for a storage without a pillar, i only asked for the one at ground level to make it easy for me to access . The agent said this is what’s available and hung up on me. I had a terrible experience at uhaul north bergen. I paid more , loaded my truck twice and still didn’t get what i asked for.

Ankit Nagpal  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Lil Duarte  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

jowil gomez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Evelyn Cazares  |  First Impressions 
Rating:
5.0

Great customer service and quality of service

Rafael Sanchez  |  First Impressions 
Rating:
4.0

Upstairs units without an elevator or a dolly made using storage unit very hard and the building is so incredibly hot in July that everyone working with me had to take frequent breaks from the inside heat

Hendrieka Fitzpatrick  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Tomas Henderson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

IVAN SUTHERLAND  |  First Impressions 
Rating:
5.0

Open upon request.

Fausto Espinoza  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AUGUSTO SEGURA  |  Overall Experience 
Rating:
2.0

By far the worst experience! Reservations don't matter. Customer service is lacking. I made a reservation June 19th and showed up June 20th to personally see the storage unit size and was shown what it would look like and the lady was able to confirm my reservation. Showed up Sat (7/17) as my reservation was for that date and magically my reservation can't be found and my space isn't available. Customer service couldn't even assist, she wanted me to make a new reservation which is pathetic. When I got home I called the 800 U-Haul number and they said the manager would be calling me soon to attempt and rectify the issue. Haven't heard anything.. I would just go elsewhere and pay a bit more if your treated with dignity and respect

Jeff Bloise  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Janil Cazares  |  Overall Experience 
Rating:
3.0

My card was overcharged 3 times at check in due to me having to enter it various times it would be best for the customer service to service the client this way this issue does not occur and also other issues may not arrise

Christian Espinal  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

STEVEN LLEWELYN  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

SAAD DEGHAILI  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Edgar Ibarra  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

paul ellersick  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Abinay Bandari  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

dania zaplotnik  |  Overall Experience 
Rating:
5.0

Más Carros de Carga para Colchones y ROLLOS DE TELA YA QUE HAY UNO SOLO Y CREA MUCHA COMPETENCIA ENTRE LOS ARRENDATARIOS,,Gracias

HERBERT ARIAS  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marijana Kerlec  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jason Rausch  |  Online Move In 
Rating:
5.0

My go to U-Haul Office. Great Store with great service and a very well poised general manager. I always recommend this store to family and friends. Never fails.

Fernando Martinez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ruby Almonte  |  Overall Experience 
Rating:
5.0

Friendly staff, great service

William Humphres  |  Overall Experience 
Rating:
4.0

Very good

robert vandertoorn  |  First Impressions 
Rating:
4.0

The instructions where the actual building is located should be more clear and specific. My unit was in building B which was down the ramp, but someone unfamiliar with the place couldn't have found it because there are no signs on the ground level where building B is.

William Viquez Mora  |  Online Move In 
Rating:
2.0

The storage I received had a big post blocking in the middle

Washington Andrade  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Frank Miles  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Pabloval Nator  |  Overall Experience 
Rating:
2.0

I had rented a truck and wanted to take advantage of your 1 month of free storage. The line was very long and it took an hour between the time I came in, got the truck, then had one of the employees, Javier, show us the units we wanted. I was in a time crunch for my move, so Javier told me that he could reserve the two 5x10 units on the first floor by calling on the phone in a moment to make sure we could finish the reservation process. He never called. When I called later, we had lost the units we were promised and had to settle for a 10x10 unit on the 2nd level, which the move-in twice as hard than if we had gotten the units we were promised. Needless to say, I was very disappointed. On a positive note, the truck was in good condition and the return of the vehicle was smooth and easy.

Jean-Marc Berne  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

santos molina  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAVID CIECKIEWICZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sylvia Lee  |  Overall Experience 
Rating:
5.0

We had our storage unit for almost two years and we always had a great service and every employee was really helpful. The property was always clean and smelled good, Esther and the staff was so helpful and the management by Michael was the best. Thanks for all the attentions. - William Sanchez and Family

william sanchez  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

sharon thompson  |  Overall Experience 
Rating:
3.0

Please send a more clear initial email after reservation. I was very confused when I first came in to the storage facility and took a long time finding my storage area. There were two buildings neither of which had any signs that tell which one is building A and which one is building B. The map of the facility is also not mobile friendly and took a long time to work on my phone.

Utku Ferah  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Jonathan Bauer  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

FREDERICK GEYER  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Nora Perez  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Alison Blake  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Noah Mishkin  |  Online Move In 
Rating:
2.0

No elevator to second floor is very inconvenient, and facility was very warm inside.

Tomas Colon  |  First Impressions 
Rating:
5.0

Very helpful and answered the many many questions we had.

kyla hanley  |  First Impressions 
Rating:
5.0

Recommend installing a light bulb inside the storage unit. We had a tough time placing and locating our boxes and sensitive items in the dark.

Rahul Bhat  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

George Rossy  |  Overall Experience 
Rating:
5.0

All helpful including maintenance staff

Samuel Benejam  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carlos Velazquez  |  First Impressions 
Rating:
2.0

Lady who checked me has incompetence that knows no bounds. My word. I had a reservation number and everything and it took her 15min anyway. She also had no idea how to do it, was on the phone with a friend the entire time, and ended up just leaving. Had to be saved by the guy who was moving cars and he helped me in 2min. Also bait and switched on unit, I rented first floor and got second floor which meant thousands of pounds and a mattress to move upstairs, had I not wanted to just be done with the process we would've just gone somewhere else. Awful awful experience.

Cameron Thorby  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

leyli jahangiri  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

gregory Kim  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

AUGUSTO SEGURA  |  Overall Experience 
Rating:
1.0

I used this facility for about a year and had a raccoon at my storage unit twice. I was told that it was removed but then it happened twice. No one tried call me or even come into the unit to check out. Can't trust this facility for security, clean, maintenance, and customer service.

JAE HYUN LEE  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Paul Vaillancourt  |  Overall Experience 
Rating:
5.0

I would love any time access but overall, super clean and well maintained

leyli jahangiri  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tealeda Nesbitt Porter  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jerusha J Saldana  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

laura miller  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

keith vaughn  |  First Impressions 
Rating:
5.0

Very good service

Carl Matteo  |  First Impressions 
Rating:
5.0

Place was clean and safe,all staff were friendly.

SANTIAGO HERNANDEZ  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sylvia Lee  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

FELIX TEJEDA  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

George Rossy  |  First Impressions 
Rating:
5.0

Very friendly staff and helpful. Clean location safe and secure

Paulette Padilla  |  Overall Experience 
Rating:
5.0

Thank you for help

Kerry Burwell  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Carmen Morrel  |  Overall Experience 
Rating:
5.0

I was informed that the storage area was available access till 10pm. When I went to check the storage a rented I was informed it was till 7pm. A bit concerned because I work and if I need to do anything I need to rush.

abigail gutierrez  |  First Impressions 
Rating:
2.0

No lift for bring your items to second floor i’m disabled that’s ridiculous, then first floor 40 dollars more robbery. Trying to ask questions about a Upod nody knows nothing can i tow one with my car? I don’t know it’s on the internet meanwhile the picture of a car towing it is right behind her head! I was told you know you could’ve checked in on line, i’m lime no i tried three times wouldn’t allow me so i had to buy a lock which you get free if you check in on line that was bullcrap.. many people there not getting questions answered or complaining I just felt bad vibes with this whole event and pulled out.. I’ll deal with the Jersey City Uhaul if i have any needs Good luck!

AnnMarie Calderaro  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

barbara blaga  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

griselda estevez  |  First Impressions 
Rating:
1.0

- The lines are rediculously lengthy to even return the key or gain the truck. No structure in place. - Express lines needs to be implemented for 24/7 truck share options. No point of standing in the same line as those who are not there to get a truck and just taking 20 minutes to ask generic questions. Utter chaos in the facility! - Checkin process is very outdated and slow. - Customer service at Uhaul online is beyond terrible, they don’t have attention to detail, had to rearrange my order a few times because they always end up missing crucial details. - The movers (although a separate entity) did not communicate or show up at all. - “24/7 truck share” option is the biggest joke. You still need to go to the office and wait for an hour in line for your turn to check in for a truck as they need to still verify your license and do 2 phone calls. They always lie on the phone! The list goes on. Sorry, someone needs to bring these things into attention!

sunity panchal  |  Overall Experience 
Rating:
1.0

Manager SUCKS and should be fired. Stood right on the side and pretended he did not hear a customer getting upset. He chose to allow my situation to escalate instead of DOING HIS JOB and deescalating a situation because his employee was a f**king moron.

jamillett ortiz  |  First Impressions 
Rating:
1.0

Woman at the counter DOES NOT know s**t about uhaul. She charged me 3xs and kept adding additional fees before telling me EVERYTHING I needed to pay. Pure ignorance and lack of knowledge.

jamillett ortiz  |  Overall Experience 
Rating:
5.0

Servicio de primera calidad

esteban roldos lopez  |  First Impressions 
Rating:
5.0

Me gusta el lugar es conviniente para mi negocio y sobre todo Michael Araujo es un exelente manager y muy amable he recomendado a par de amigos ahora parquean ahi gracias por las facilidades que nos Dan

Jorge Pina  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

William Anderson  |  Overall Experience 
Rating:
3.0

I had to wait 30 minutes for someone to return the lock for the unit. Overall it was a positive experience.

JESSICAAGBONIFO LOVINSKY  |  Online Move In 
Rating:
5.0

It was a pleasure doing business with Michael Araujo (General Manager) and his team at U-Haul Moving & Storage of North Bergen. Michael went above and beyond to ensure that I was able to get access to the storage facility after hours. I am grateful for his professionalism and courteous nature.

Felecia Ball  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JULIO 96 DanMeat Market  |  First Impressions 
Rating:
5.0

Fue una experiencia agradable tanto con el personal de atencion al cliente como el acceso seguro y practico a las instalaciones de almacenamiento. Excelente limpieza ! Muy satisfecho...!!!

Natali Baccellieri  |  First Impressions 
Rating:
5.0

Excelente service thanks you

Jorge Carrillo Ayala  |  First Impressions 
Rating:
4.0

Only wish it was accessible 24 hours. My work schedule keeps me out until late at night and I had to leave work early to get there while access was available, which meant I lost out on working and money. The staff is AWESOME especially Anky she is the best and José is very friendly and helpful as well. The only suggestion would be to fix the area in the doorways because the large chunks in the concrete make it very difficult to push or pull the carts to the door without loosing your stuff and if the edges were feathered down better the carts would roll much better. Other than that it was a very good experience and I would highly recommend.

Sky Barrett  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Katie Hernandez  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

michael araujo  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Alexander Epstein  |  Overall Experience 
Rating:
5.0

La atención es súper buena sigan adelante que Dios me los bendiga siempre a todos

dennis moyanomiranda  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Dani Lozada  |  Overall Experience 
Rating:
4.0

Facility is nice, clean but too expensive compared to the area surounded by competition.

Peter Cohen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

luz peretz  |  Overall Experience 
Rating:
4.0

CheckIn took longer than expected. And On the mail it mentioned a free lock will be provided but at the counter they mentioned that I had to do it online to get the free lock, hence I had to pay. The email should have been more specific.

Angelo Barnes  |  First Impressions 
Rating:
1.0

My phone U-Haul experience was a total fiasco. You representatives suck! Providing wrong information. Not following thru with requests. Day before, no dollies, day of no truck and I was back and forth on the phone constantly between N Bergen and Jersey City! I can’t wait until the day I remove my belongings from your facility!

CECELIA WILLIAMS  |  Online Move In 
Rating:
4.0

Overall good experience

Paul THOMAS  |  Overall Experience 
Rating:
5.0

The team over at Uhaul in North Bergen were extremely professional and well mannered. Even when there was miscommunications, they never put me in a position where I felt taken advantage of. I cleared my storage unit out on Christmas as a gift to myself and they helped me avoid any additional charges which allowed me to provide a few good last minute Christmas Gifts for my 3 week old Firstborn son. I am pleased overall and will be returning for business with this facility.

Chris Beadle  |  Overall Experience 
Rating:
5.0

Good experience!

nelson guerra  |  Overall Experience 
Rating:
3.0

Front desk staff was rude and Not helpful. Refusing to show us storage facility. After renting unit it was Very unclear how to get into unit. Had to return to office several times for help. The rest of the staff encountered were very helpful. Once inside, everything ran smoothly.

Tami Rodriguez  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Miguel Pedraza  |  Online Move In 
Rating:
5.0

Excelente servicio a los clientes los muchachos se preocupan por dar un manifico servicio...

YOLANDA CARMONA-REYES  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jackie McArdle-Xart  |  First Impressions 
Rating:
2.0

The manager try to charge me an extra month after I turn my storage over

edwin negron  |  Overall Experience 
Rating:
1.0

I have charges on my account for two storage units no one to hold doors while you move in the girl disappeared causing people delays horrible while you pay hourly I spent 2 extra hours on a move I had to pay more

Mirella Napolitano  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Yesenia Sandoval  |  Overall Experience 
Rating:
5.0

the employees were always very friendly and helpful in the office every one was very kind nd ready to help you

Williiam Lopez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Shannon Lenahan  |  Overall Experience 
Rating:
4.0

staff was best

RICHARD AFKARI  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

franklin salinas  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James Byrne  |  Overall Experience 
Rating:
5.0

Thanks for your service

FREDDY jATIVA  |  Overall Experience 
Rating:
5.0

Respectful, friendly, efficient service - clean, organized facilities. It was a breeze! Thank you!

Angela Bilkic  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

KEVIN MASSEY  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

tamara george  |  First Impressions 
Rating:
5.0

Thank you

hellens nunez-hernandez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Marielle Brizuela  |  First Impressions 
Rating:
5.0

Helpful staff and prompt service.

Rafael Ossorio  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

james mai  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Timothy Pitt  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tamara George  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sofia Aranda  |  Overall Experience 
Rating:
4.0

I appreciate the extra effort by Michael to get the make the door easier to lock.

Bradley Basnett  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

pablo perez  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Nicole Miskov  |  Online Move In 
Rating:
5.0

Michael and his team are very professional.

wilmert hernandez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cesar Torres  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Theodore Powers  |  Overall Experience 
Rating:
2.0

After spending 30 minutes arranging the rental of the cargo van and the rental of the storage unit, I was notified that in fact I cannot complete the transaction because of some outstanding bogus charges from last year.... what a waste of time.

Alexander Lutomirski Kolacz  |  Overall Experience 
Rating:
4.0

Me gusto la seguridad, limpieza, orden y buen trato. Thank you.😇😇😇

Pedro Lascano Alava  |  Overall Experience 
Rating:
2.0

I reserved 1+ week ahead of time and The Large storage unit I reserved was not available. I was split between two units apart from each other.

Allen Catbagan  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

nieves palomino  |  Overall Experience 
Rating:
3.0

The setup with Walk up storage is just not usable. The hours of access to the storage unit through the actual entrance as opposed to the tiny fire door are not customer friendly whatsoever. The staff both in the office and in the facility were very friendly and very helpful. The facility offers sufficient parking and is kept very clean, at least from what I could tell.

FERDINAND WINKLER  |  First Impressions 
Rating:
4.0

the unit staff in North Bergen was great and helpful. the not working uhaul reservation process in Jersey City not that much. It caused extra stress on a super stressful day. Thats why I would overall not recommend uhaul to my friends anymore.

julian catasus  |  First Impressions 
Rating:
5.0

The staff was very understanding and explained everything.

Joseph Chevalier  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Viola Williams  |  Online Move In 
Rating:
5.0

Michael Araujo, fue súper profesional y amable al igual la chica que me atendió Jenesse. Gracias por la súper atención y experiencia. Súper recomendado!

RAYLIN REYES FELIX  |  First Impressions 
Rating:
5.0

Very well run. Staff very knowledgeable, friendly and helpful. Facilities very clean

Andrew Dietz  |  First Impressions 
Rating:
2.0

I was promised a storage facility the was not available and had to pay more than my original quote. I feel tricked...

nora leonhardt  |  First Impressions 
Rating:
5.0

It was a great experience for me. The storage units look clean and well maintained.

abass Ganiyu  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Darline Jamison  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

nieves palomino  |  First Impressions 
Rating:
5.0

No problems

China J Anthon  |  Overall Experience 
Rating:
5.0

I was happy with my storage but it got to expensive for me especially now with the pandemic I was unable to pay on time and I was charged an extra $20 on top of my storage rental!

Rosanna Padilla  |  Overall Experience 
Rating:
1.0

Frustrating first day !!!!!!. The people were helpful, but some parts of your set-up and process are pretty bad: - Access code on card incorrect (and not corrected yet) - Used intercom to call for assistance, intercom is directly below loudspeaker playing repeating message ...hard to hear person on intercom...someone did show up and help me though. - 2 hrs after moving in, my unit had your lock on it with message "come to office".....had to load stuff back into car and drive upstairs to be told my lock not allowed... have to use specific lock....why don't you just include the lock in the price and stop the nonsense. !!!!! - at 5:15 PM on Sunday 8/9 automatic sliding door to storage had yellow chain across it .... had to use single door to get cart in/out ...awkward - MAIN THING: The holes in latch on the door to my unit do not line up ...VERY difficult to get you lock into both holes....it is impossible without using force to get them to line up.

Bradley Basnett  |  First Impressions 
Rating:
5.0

Un personal muy amable y respetuoso

Ismary Enamorado Bonilla  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

WESTER BERROA-RAMIREZ  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

JOHN MURPHY  |  First Impressions 
Rating:
5.0

Good customer service, great pricing, excellent, impeccable installations, I can't ask for more. I regretted not having used them before.

RAYMOND LOBO  |  Overall Experience 
Rating:
5.0

The staff at this facility has been nothing but exceptional. They communicate are friendly and knowledgeable. I appreciate the entire staff. When I checked in everything was ready and waiting. This has been a wonderful experience

MICHAEL TODD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Miguel Aquino  |  First Impressions 
Rating:
5.0

I have used U haul for over two years. Never had a problem. The dtaff was always very respectable and courteous. The manager Michael is always on point.

China J Anthon  |  First Impressions 
Rating:
4.0

I just hate that I was charged an extra 40 dollars for a couple of hours. When I arrived at the facillity at around 1230pm. There was no reservation to return my truck there just that I had a storage unit. By the time Uhaul figured out I could just leave the vehicle there. Enough time was wasted to make e miss my deadline of 2:52pm. i thought since i was already on the premisies my time would be counted from when I got there. Overeall great place

Timothy Pitt  |  First Impressions 
Rating:
5.0

This Uhaul North Bergen location is very convenient . very clean , neat , it is big , competitive prices

Ricardo Mercader  |  First Impressions 
Rating:
5.0

Very friendly and personal service experience.

William Anderson  |  First Impressions 
Rating:
5.0

Clean place ... friendly people

brayan alcantara  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chabiraj Singh  |  First Impressions 
Rating:
5.0

Michael the manager was very helpful at a time that can be very stressful

adrienne lederer- freedland  |  First Impressions 
Rating:
5.0

Very clean and well maintained facility.

million ndlovu  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

james caparosa  |  First Impressions 
Rating:
5.0

Michael and the rest of his team were very helpful and accommodating. Everything was well maintained and explained very well.

Justin Laguna  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

joe delgado  |  First Impressions 
Rating:
5.0

Michael and the whole team are committed to providing great customer service.

Humberto Hilario  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rabindranauth Dataram  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

delores e little  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Hyun Kyung Kim  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Tomika Carr  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kevin Laursen  |  Overall Experience 
Rating:
5.0

Very easy to entry and clean place nice and friendly people fast to store your things

Nelson j Perez  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Rabindranauth Dataram  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edward Moran  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Jorge Melgar  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

adrian herrera  |  Overall Experience 
Rating:
5.0

Extended access hours past 10 pm would be nice

Brendan Wilder  |  Overall Experience 
Rating:
2.0

Rude employees, different information about charges.

BRIELLE HALL  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Henry Alvidres  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mariano Puente  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Marco Lopez  |  Overall Experience 
Rating:
5.0

The only thing that could make this better would be expanded access hours

Brendan Wilder  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

michael araujo  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Dara Skinner  |  Overall Experience 
Rating:
5.0

Janeese at the front customer office was extremely helpful and friendly. She was so pleasant in her demeanor and went out of her way to ensure I had everything I needed at setup. Would highly recommend!!

Lauren Gerstner  |  First Impressions 
Rating:
4.0

Very slow check in. Was horrible. Systems were down. I tried to pay cash for my lock and it still took forever. Manager was nice. Facility was sparkling clean.

Christine Thierry  |  First Impressions 
Rating:
5.0

The people who work in this office as in the one in Ocala Florida all deserve raises. They Go above and beyond. Extremely competent and friendly and knowledgeable

Lisa Cigolini  |  Overall Experience 
Rating:
5.0

Ynesse was great. She was professional and very nice to work with. Clear and patient

Rafi Yacoubian  |  First Impressions 
Rating:
4.0

Good service

adriana barreta  |  First Impressions 
Rating:
5.0

That's why I always return and use the service at this location Jacob was superb very friendly,efficient, and had a great attitude even know its was january1 people like him are great for any busines

Carlos Andujar  |  First Impressions 
Rating:
5.0

Quick, courteous, professional, and pleasant experience from customer service to storage experience.

Shelley Gardner  |  First Impressions 
Rating:
1.0

Manager was very rude. The place at night didnt have light very scary. Had to use cellphone to use flashlight and very dirty no maintenance for the expectation for the amount you pay.

Glam Signs  |  Overall Experience 
Rating:
1.0

I was completely over charge !!! Manager Michael Araujo, wasn’t helpful or emphasized. I’ve used this company before in Others states and it’s the first time that I feel so over charge & disappointed

natalia carolina rojas jorquera  |  Overall Experience 
Rating:
5.0

Great and convenient facility

ALVERN STEWART  |  Overall Experience 
Rating:
5.0

Perfect

servia milian-izaguirre  |  Overall Experience 
Rating:
5.0

Staff was very professional and courteous great team..

Paulette Padilla  |  First Impressions 
Rating:
5.0

My experience was very nice, considering the amount of stress dealing with the moving process. The staff was very professional and helpful.

juan sanchez  |  First Impressions 
Rating:
5.0

Everyone's help was exceptional. I was made to feel welcomed and accommodated at this facility.

christopher Williams  |  First Impressions 
Rating:
5.0

. . .

boris iskra  |  Overall Experience 
Rating:
1.0

The online interface is clunky and about 10 years behind the times. It was frustrating to use. The car tow trailer we used was faulty. I was overcharged for insurance while the truck was stored for 5

Rachel Reuben  |  First Impressions 
Rating:
4.0

Pleasantly surprised. Overall experience went well from renting a truck to the storage. Clean facilities as well which was important for me for the storage unit.

Patricia Duque  |  Overall Experience 
Rating:
5.0

Excellent service

yisbet perez  |  First Impressions 
Rating:
5.0

Excellent service

Transcontinental Gas PIPE LINE COMPANY LLC  |  Overall Experience 
Rating:
5.0

My only issue was that the roll away later was broken and every time I rolled it to get up to my storage unit it was uneven almost causing me to fall.

dionis burgos  |  Overall Experience 
Rating:
4.0

Very polite and courteous service .. will use again and refer customers!

emma perez  |  First Impressions 
Rating:
5.0

Can you plz signal access to premises from tonelly ave south by 67 st

Blas Sanchez  |  Overall Experience 
Rating:
5.0

Good

ralph rosado  |  Overall Experience 
Rating:
5.0

Great Service and very Friendly

Carlos Martinez  |  First Impressions 
Rating:
4.0

Good experience

mark mandrachia  |  Overall Experience 
Rating:
1.0

I've never had a more upseting and frustrating experience than the one I had at Uhaul Yesterday, this space won't be enough to explain my frustration. It will be helpful if someone contact me.

Jose Silvestre  |  First Impressions 
Rating:
5.0

The agent is a excelente person

victor cardenas  |  First Impressions 
Rating:
5.0

Good!!! Ezcelent services Thanks.

cesar alvarez  |  Overall Experience 
Rating:
5.0

Everyone was really helpful and kind! Thank you!

debora york  |  First Impressions 
Rating:
5.0

I was pleasantly surprised by how efficient and friendly this place was. I rented a truck and a storage unit. Everything went flawlessly.

Jeffrey M Valley  |  First Impressions 
Rating:
5.0

Friendly and efficient staff.

peidong yang  |  First Impressions 
Rating:
1.0

Very horrible service... it’s not my first time renting a Uhaul or renting out a storage unit from this place and it’s the first time I had a horrible experience with the Uhaul renting truck

kristal banos  |  Overall Experience 
Rating:
5.0

Awesome team and experience!

Paul Pino  |  First Impressions 
Rating:
3.0

Everything was great, the only thing that would of made it excellent was if i had gotten the one free month at the beginning instead of as the second month.

Yesenia Sandoval  |  First Impressions 
Rating:
4.0

It was a great benefit to be granted a free month of storage with my rental. Unfortunately, I am unable to afford anything longer. The staff was attentive, personable and professional.

Rose Torres  |  Overall Experience 
Rating:
3.0

uhaul charge the monthly payment even when l let know l move out l hope so they return my money

LORENA RIVAS  |  Overall Experience 
Rating:
5.0

Everyone were very helpful!

Alexander Bozhenko  |  Overall Experience 
Rating:
5.0

Great staff. Was very helpful and kind even as they were trying to close out for the day. Storage facilities are VERY clean.

Byron Williams  |  First Impressions 
Rating:
5.0

All good

shankar duvvada  |  Overall Experience 
Rating:
5.0

The lady that took care of me was excellent and answered all my questions like a pro !!

francisco torres  |  First Impressions 
Rating:
5.0

Sensors for lighting could be better otherwise great place for storage

Charlie Johnson  |  Overall Experience 
Rating:
5.0

Very nice staff 👌

jorge martinez  |  Overall Experience 
Rating:
3.0

The truck went fine no issues there. But the front desk people really should only deal with client in front of them. There were too many times where I was put in hold while in the phone

Harold Perez  |  First Impressions 
Rating:
5.0

He was very polite.

yanna aviles  |  First Impressions 
Rating:
5.0

N/A

Josephina Fernandez  |  Overall Experience 
Rating:
5.0

Very helpful staff

Dmitry Kuzminov  |  Overall Experience 
Rating:
1.0

Horrible service. Will never rent a storage at your Facility again.

vanessa aranzazu  |  Overall Experience 
Rating:
5.0

Staff were professional . Only draw back was ramp was covered with snow and ice . Moving my things was challenging . Did drop my dresser on floor because of it .

Mayk Hallak  |  First Impressions 
Rating:
5.0

The staff of U-Haul are simply the best.Very attentive and professional. We at ASAP Road service will like to give thanks to all your staff.

ASAP Road Service  |  First Impressions 
Rating:
4.0

The manager michael was great on the day I made my reservation. They had issues finding my reservation but they helped me to the best of their ability to get that fixed.

elizabeth ceballos  |  First Impressions 
Rating:
5.0

Very nice 👌😊 The best service I will recommended ty

jorge martinez  |  First Impressions 
Rating:
5.0

Haven't had great experiences with U-Haul lately but this one went very well. I had some very strict windows and the driver ensured he could accomplish the job and keep me out of trouble. many thanks!

Jake Bunch  |  Overall Experience 
Rating:
5.0

Place is amazingly clean, staff is friendly and accommodating. Love this place!

Nila Silva  |  First Impressions 
Rating:
5.0

Their service and the employees are absolutely helpful!

Rosanna Padilla  |  First Impressions 
Rating:
5.0

GM Micheal Aroujo is Great....Thats all i will say

CLEVELAND BRYCE  |  Overall Experience 
Rating:
4.0

Everything went smoothly but there was no one present on site to assist with U-Box once set outside for our access/entry.

Kevin Cleary  |  Overall Experience 
Rating:
2.0

Safe storage gave me a cheaper price for a 10x10, got charged a lot for a simple small move never again very difficult to access property

scott edouard  |  First Impressions 
Rating:
5.0

I’ve never been more Satisfied to any other U-Haul storage or any other you or any other stores like the one in North Bergen U-Haul storage it every which way that they could be satisfied me very well

louie wanko  |  First Impressions 
Rating:
5.0

Good customer service awesome.

edagar leon  |  First Impressions 
Rating:
1.0

One of the advantages a storage facility should have if a customers option of whethe they want to have automatic payment or not. this place just dosent give you that option, so the customer is forced

marcos castillo  |  First Impressions 
Rating:
2.0

WAY too many issues and not enough space allowed. Needed to involve corporate got no help. Don't appreciate coercion tactics and lies by agents. DO NOT USE THESE PEOPLE FOR U-BOX MOVES!

Derek Ives  |  Overall Experience 
Rating:
3.0

Front desk employees using cell phones while customers are waiting to be serve it is unacceptable and even worse when are dealing with personal issues that no one is interested to know

Juan Acevedo  |  Overall Experience 
Rating:
5.0

Thank you!

Jeanine Berrios  |  Overall Experience 
Rating:
4.0

Always received great help from everyone!

jasmine gonzalez  |  Overall Experience 
Rating:
5.0

Muy agradecida es la primera vez que uso el servicio de U-haul, excelente servicio. Lo recomiendo cien por ciento. Gracias.

Lucila Duarte  |  Overall Experience 
Rating:
3.0

At this location, it seems pretty standard for all employees to just seem careless and rude. I’m always uncomfortable when getting to this location and I never see a smile in any employees faces

Felipe Veit  |  Overall Experience 
Rating:
5.0

Good service.. Thank you

ADRIANA BARRETO CONTRERAS  |  Overall Experience 
Rating:
5.0

Thank you for everything

Ashraf Khatib  |  Overall Experience 
Rating:
5.0

The storage has everything I need both the service and staff. Thank you

abigail hernandez  |  Overall Experience 
Rating:
4.0

no further comments

Stefan Fischer  |  Overall Experience 
Rating:
5.0

The absolute best part of this facility is the manager Michael. It is purely because of him that I would return and recommend this place. You cannot do any better.

michael soloway  |  Overall Experience 
Rating:
5.0

Nice and friendly service.

Tom Ryu  |  Overall Experience 
Rating:
1.0

Absolutely horrible. They did not even look at me when I came in to tell me they were busy. Both were on the phone. When one was finally ready she didn't want to help me and passed me over.

Gilbert Duran  |  Reservation 
Rating:
5.0

This was done by telephone and online. I did not visit the facility. Maybe an additional answer of Does Not Apply should be added to the Rating Questionnaire.

paul ottenes  |  Overall Experience 
Rating:
5.0

Michael is the best

Edgar Zavala  |  Overall Experience 
Rating:
5.0

Everytime I have went to this specific UHaul, I get treated amazingly. Michael the manager and his staff are attentive, helpful and do a great job keeping the facility and the trucks clean.

Taj madona MCWILLIAMS  |  Overall Experience 
Rating:
4.0

good

SHIQI DUAN  |  Overall Experience 
Rating:
3.0

Facility is great. The only downside are the employees who always seem to be unhappy and bored. That genuine extra smile would go places

Felipe Veit  |  Reservation 
Rating:
3.0

Had an average experience

Christopher Tatum  |  Overall Experience 
Rating:
5.0

Great location

michael araujo  |  Overall Experience 
Rating:
1.0

Front desk clerk notified me I would not be eligible for 1 month free because I rented U-Haul van from Jersey City location.

Robinson Diaz  |  Reservation 
Rating:
5.0

   Excellent                   

yoshiki harada  |  Overall Experience 
Rating:
5.0

Get staff Thanks!

NEILDAVID MACDONALD  |  Overall Experience 
Rating:
5.0

great

Carmella Rudick  |  Overall Experience 
Rating:
5.0

Dina was very pleasant and helpful

Robert Youngs  |  Reservation 
Rating:
5.0

wagner did a great jb

Chris Magnani  |  Overall Experience 
Rating:
5.0

The location was clean, the staff was friendly and helpful explaining the procedures. I would recommend this storage location.

EUGENIA HURTADO  |  Reservation 
Rating:
5.0

Wagner gave some of the best customer service I have seen in any industry. He was totally on top of things; always knew exactly what was going on; always helpful. Highly recommend him.

June Saunders  |  Overall Experience 
Rating:
1.0

The lady manager was rude and disrespectful and everyone called 24/7 for payments, it was super annoying. When I went to take my stuff out , they gave us a hard time . Wouldn’t EVER use this again

Fransheska Corporan  |  Overall Experience 
Rating:
5.0

Speedy customer service. Always a smiling staff. Profesional and knowledgeable.

steven vallejo  |  Overall Experience 
Rating:
1.0

My confirmed 24h access was not processed on THE DAY OF MY MOVE. I spent hours packing to get there and get Access Denied. Site nor GM have responded 2 days now. Horrible.

David Lopez  |  Reservation 
Rating:
5.0

U-HAUL the best!!!

aricapa vianela  |  Overall Experience 
Rating:
5.0

Nice & good

Vijay Sukhadiya  |  Reservation 
Rating:
5.0

This store’ all staffs are so nice and helpful

EMMA YE  |  Overall Experience 
Rating:
5.0

We rented to uhaul boxes and Wagner was great to work with picking them up and dropping them off.

Andrew Heighington  |  Overall Experience 
Rating:
5.0

Was very satisfied from the time I pulled up til the time I moved out. The staff had always been the best part and very professional and helpful.

LEAH FRAND  |  Overall Experience 
Rating:
1.0

The representative and manager at this organization are very unprofessional.

nairoby delossantos  |  Overall Experience 
Rating:
4.0

I have only one suggestion, the lights turn off too soon and I had to walk to the end of the corridor many times to activate the motion detector. They should last longer

Jose Silvestre  |  Overall Experience 
Rating:
5.0

Great

karina garcia  |  Overall Experience 
Rating:
5.0

The staff was very supportive and clear

DONALD Porcaro  |  Overall Experience 
Rating:
1.0

Terrible customer service and the attitude of the folks on site was the worst I've experienced. Acting as if my call and appearance there was a nuisance to their day.

Carla Dopazo  |  Reservation 
Rating:
5.0

A

Moti Tomashin  |  Overall Experience 
Rating:
1.0

No good service

Carmen Betancourt  |  Overall Experience 
Rating:
5.0

Michael was extremely helpful and went ‘the extra mile’ to make things more convenient for me to pick up my U-box and U-Haul truck at the same location.

Libby Moore  |  Overall Experience 
Rating:
5.0

It was my first time renting an storage,and the staff was so friendly, professional and explain me everything. I feel so comfortable and I'll recommend to a family and friends.

nury tejada  |  Overall Experience 
Rating:
4.0

Customer service is a little slow.

nidia rosales  |  Reservation 
Rating:
5.0

Wonderful service great experience...

Alien Torres  |  Overall Experience 
Rating:
1.0

Staff was rude and uncaring. I called to confirm a time to unload my ubox and was told that it would be outside. When I arrived, it was still in the warehouse. Will never use uhaul ever again.

Sophonie Saint  |  Overall Experience 
Rating:
3.0

Great facilities but unfriendly staff.

Julio Chion  |  Overall Experience 
Rating:
5.0

No further comments.

Nina Kansagra  |  Overall Experience 
Rating:
5.0

I would have stayed at your facility if you were in my hometown! I loved your facility but needed to be closer to home.

Mary Garcia  |  Overall Experience 
Rating:
5.0

Lady at front desk sent a helper to take pictures of storage, sine u had my 2 year old son. She didn’t make me walk back downstairs - this is customer service

jonathan rodriguez  |  Overall Experience 
Rating:
5.0

None

pedro martinez  |  Overall Experience 
Rating:
5.0

A most friendly & professional staff!

anthony keating  |  Overall Experience 
Rating:
5.0

excellent U-haul storage facility. Clean, new...very helpful staff and great hours!

steven BROWER  |  Overall Experience 
Rating:
5.0

Great

annie larussa  |  Overall Experience 
Rating:
5.0

Friendly, helpful, and attentive.

MICHAEL LUSTIG  |  Overall Experience 
Rating:
5.0

Very good

Yasuyoshi Kishida  |  Overall Experience 
No reviews have been submitted for this location.

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