Comentarios del cliente para U-Haul Moving & Storage of North Anchorage

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of North Anchorage

Grado total:

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Leonard R. en

Grado:

The gas tank was not completely filled. We went 18 miles and we put 7.5 gallons of gas in the uhaul truck. That’s less than 3 miles a gallon. I’m very frustrated that we had to pay for someone else’s gas.

CANDICE B. en

Grado:

People were great. When we realized we had rented a truck too small, Amber went out of her way to get us into the next size up. We moved to Anchorage with uhaul & back to TX with you. Won't use anyone else

jayson S. en

Grado:

El cliente no dejó un comentario.

Michael S. en

Grado:

El cliente no dejó un comentario.

deanna F. en

Grado:

El cliente no dejó un comentario.

Gary R. en

Grado:

El cliente no dejó un comentario.

Ursula P. en

Grado:

Employees were very helpful!

Jason T. en

Grado:

El cliente no dejó un comentario.

Felecia F. en

Grado:

El cliente no dejó un comentario.

Paul C. en

Grado:

Outstanding service. Equipment was ready and waiting for me on time. I highly recommend this UHAUL dealership.

Michael P. en

Grado:

El cliente no dejó un comentario.

kaylon T. en

Grado:

El cliente no dejó un comentario.

richard B. en

Grado:

I've used uhaul for years now (look for yourself) and have always had great service and exceptionaly dependable equipment. It's conviant and easy to use. This particular instance the service was above average as usual until it came to the turn in portion. I was issued the vehicle with half tank. I attempted to ensure this level was met when I returned the product. At the gas station while fueling I was monitoring the gas gauge as I always did before, once it reached half tank I turned off the pump. To my surprise, when I started the vehicle the gauge read 7/8. Of course there is no way to get the $56.00 dollars of gas back into pump. I informed Uhaul call service of this and was met with that is not in the policy. So sad that a company in this day and age that has survived for so long has this type of policy.

glenda W. en

Grado:

Nothing I feel I received very good service with no hassles.

andrew W. en

Grado:

Serve free ice cream? It’s a really well run U-Haul and the people are all competent professionals.

Mike K. en

Grado:

El cliente no dejó un comentario.

marva b. en

Grado:

VERY PROFESSIONAL & HELPFUL. REALLY ENJOYED THE EXPERIENCE. OTHER STORAGE BUSINESSES NOT AS ATTENTIVE. THE COMPLETE STAFF WAS VERY GREAT!!!!

Peter S. en

Grado:

El cliente no dejó un comentario.

christopher J. en

Grado:

Professional staff.

James H. en

Grado:

El cliente no dejó un comentario.

Robert Dean H. en

Grado:

The vehicle wasn't as clean as you would expect on a long trip move, but it was in good shape for the drive.

Tommie G. M. en

Grado:

The customer service ladies were hustling and did an excellent job. But there was a lot of customers and I think one more person to bring the vehicles from the back while they did the data entry would greatly improve the customer service that’s good to better than good.

Tam N. en

Grado:

they are so nice

Edward B. en

Grado:

All three movers were excellent workers. They took care of our stuff and help us through the move. Thank you for excellent service.

Noel P. en

Grado:

I’m a frequent customer. Amber is always a pleasure to work with! North Anchorage U-Haul is our go-to location because of team members like Amber. See you soon!

Bill F. en

Grado:

I made an online reservation to include blankets and a hand truck. When I arrived to pick up the truck everything I needed was immediately available and the young lady that helped me with my reservation was very professional and extremely easy to work with. All my questions were answered and the whole experience was just fantastic! THANK YOU! This move went smoothly with your help!

Bradley B. en

Grado:

Not telling them that they have extra time to drop off the equipment if they don't.

MICHAEL M. en

Grado:

Prices are right in line with less maintained storage facilities in town. The security is great! The staff is awesome.

Nicomedes L. en

Grado:

El cliente no dejó un comentario.

STACEY M. en

Grado:

El cliente no dejó un comentario.

GARY B. en

Grado:

El cliente no dejó un comentario.

Brandon O. en

Grado:

Great customer service and friendly staff.

Anthony M. en

Grado:

El cliente no dejó un comentario.

Patricia R. en

Grado:

The woman that we dealt with was exceptionally friendly and helpful. We enjoyed dealing with her. She was quick and efficient!

Julia M. en

Grado:

Staff was helpful and great customer service!

larry L. en

Grado:

El cliente no dejó un comentario.

James C. en

Grado:

Great service has been provided. Very helpful group of people that are working there.

Richard L. en

Grado:

From the moment I walked in I was treated like a gold star ..rather a PLATINUM MEMBER. Amber.. just WOW from Coffee & the smile of an angel-made my choice to use U-Haul valid... 5 STARS ALL DAY

loanne m. en

Grado:

Very personable and customer service orientated.

robin d. en

Grado:

Highly recommend this Uhaul.

EuQuasia L. en

Grado:

you guys are great

Cyrenthia N. en

Grado:

The ENTIRE staff @ the Boundary location (Anchorage, Alaska) is simply AWESOME! They were always helpful, polite and always greeted me with a smile. I truly.appreciated this!!

cynthia d. en

Grado:

The staff was very nice & helpful. The facility was clean & in great shape. If you're moving, use one of their trucks, & need short term storage take advantage of the free month.

cynthia d. en

Grado:

Customer service was very helpful. Storage area is clean. Lots of carts on hand made unloading and moving the items to storage quick and easy.

Lisa Y. en

Grado:

I loved the online abilities, the easy access to the unit and the cleanliness of the facility.

Leo L. en

Grado:

Very modern and especially clean, quite protected from weather, well lit, and seems very secure.

Jackie G. en

Grado:

Very pleasant staff

Robin D. en

Grado:

The staff at this Uhaul facility is are wonderful and always willing to help their customers! For me personally they've gone above and beyond in helping me! I highly recommend this facility...

EuQuasia L. en

Grado:

good thanks

lori k. en

Grado:

Very clean. Great customer service.

Chi Lin G. en

Grado:

I was only here for a short time but my experience was great

carmelita k. en

Grado:

The staff were accommodating and courteous. Definitely a good moving and storage company.

todd f. en

Grado:

Great people. Helpful on several occasions.

Thomas J. en

Grado:

It was to easy and smooth I was shocked wasn't what I was expecting as I was dealing with all the chaos of moving my world. The service members went above and beyond, facility was clean and bright.

Gilberto O. en

Grado:

excellent service

trenton b. en

Grado:

Very nice place!

Mary G. en

Grado:

My furniture was in mint condition as it was picked up by the movers. The climate control in the storage great.It was convenient to have the monthly payment plan set up. Thanks!

amy b. en

Grado:

Amy is awesome!

Jesse B. en

Grado:

A terrible experience as the truck died on us 3 times. was swapped with another truck. A fella named Dan with Traffic called us a liar. I would like to have a call for some one. 907 715-6440.

chad d. en

Grado:

Highly recommended.

Jennifer B. en

Grado:

Representative was responsive and went above and beyond what I asked for!

alicia b. en

Grado:

I was very impressed with how clean the facility. Being charged extra to have access after 7pm is not realistic and almost impossible for a working person. I would suggest it be 9pm.

Detrick W. en

Grado:

Absolutely great customer service and very courteous.

Jed D. en

Grado:

Facility is well-maintained and clean, except for the few abandoned items left at loading area. Sales staff are knowledgeable and responsive.

chad d. en

Grado:

I would recommend without hesitation.

alicia b. en

Grado:

I don't normally get the best service at this location. Jasmine was very knowledgeable of the products and service offered by Uhaul. I was very impressed with how clean the storage units were.

Brandon A. en

Grado:

Great place!

jessica t. en

Grado:

Staff was knowledgeable and friendly.

Martin r. en

Grado:

Very clean facility!

Marvin Y. en

Grado:

Great customer service

John G. en

Grado:

Very helpful staff. A very tall gentleman, who identified himself as "the tall guy" who may be new there was frequently quite helpful to me and clearly is pro-service.

Sarah M. en

Grado:

Longer hours on the storage unit would have been nice, otherwise a great experience!

matthew k. en

Grado:

Great place to store your personal items. Very military friendly no complaints

james c. en

Grado:

We were extremely impressed with this Uhaul facility! Very clean and secure. The staff were very friendly, knowledgeable and went the extra step to help us! Highly recommended!!!

Dan M. en

Grado:

Love working with staff at Boundary U-Haul!

Milton T. en

Grado:

Overall, our experience was not pleasant. Many things were broken, the box was very beaten up, and the staff at both locations seemed uninformed and uninterested in helping us.

Rachel R. en

Grado:

I have filed a BBB complaint for billing practices.

john h. en

Grado:

It was overall a good experience. The app made it better.

amy s. en

Grado:

Staff was great!

Audrey C. en

Grado:

Not very organized or professional.. not helpful or knowledgeable of proper business etiquiette and providing great customer service.. they aren't very informative .. of the way things work and how p

justin b. en

Grado:

Customer service lacks.

Ryan R. en

Grado:

Poor/rude service Some locks incompatible with some door slippery floors Faulty exit door (really needs fixed) Unable to access my items 24/7(rediculous, no storage unit does that) neveruhaul

Nicole K. en

Grado:

An excellent experience all around from finding a storage unit and making a reservation to check out and return of the unit.

Brandon A. en

Grado:

Very clean facility

Curtis M. en

Grado:

Who ever the manager at this store was a really cool and professional 10/10

Ed B. en

Grado:

Your entire staff was extremely professional and friendly.

David N. en

Grado:

No issues

Cheryl M. en

Grado:

I really appreciated there being multiple flat bed carts available for use. I was able to load my storage unit and unload very quickly.

Dewanda H. en

Grado:

If I need to rent a storage unit again I will come back to you guys

Keith R. en

Grado:

Jasmine is so good at her job, explaining everything to us when we checked in! Really like all the carts on hand. Felt like our Goods were safe at all times. Great Facility! Very well managed!

brittany z. en

Grado:

I was very impressed with our Uhaul storage experience! The unit was very clean and secure. So secure, I even struggled getting my unit open without the alarm going off, so I KNEW a robber couldn't;)