Customer Reviews for U-Haul Moving & Storage of Norman

7,674 comentarios

700 E Lindsey   Norman, OK 73071
(Blk E Of Campus)

(405) 364-1501

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(405) 364-1501

700 E Lindsey
Norman, OK 73071
(Blk E Of Campus)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos
Ubicación con reutilización adaptada

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Very nice and helpful

ROBERT S. 
Clasificación:
5.0

Everything was great. I can't think of anything to improve on.

STEVEN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ronald H. 
Clasificación:
4.0

The truck, specifically allotted for one-way trips, did NOT have cruise control. I would expect that to come standard on any truck not reserved for "in-town" use.

Caleb A. 
Clasificación:
5.0

nothing

STEVEN R. 
Clasificación:
5.0

trailer was beat up and interior floor was deeply dented in places and panel over axle was coming up.

KENT M. 
Clasificación:
3.0

Received a truck with air bag warning light on. That sounded like like passinger door and cab we're gonna fall off. Plus there were a few different noises that came from turning and moving that made me feel uncomfortable. I felt like I was givin the biggest pos on the lot. The first truck they tried to give me wouldn't even turn over. I will use uhaul again but maintenance and safety is important too

TYLER C. 
Clasificación:
5.0

They met me at my pickup and unhooked the trailer. Fast and professional.

NICHOLAS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLISS A D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Clarliss Ann D. 
Clasificación:
5.0

El cliente no dejó un comentario.

SANDRA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD F. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW L. 
Clasificación:
5.0

El cliente no dejó un comentario.

David B. 
Clasificación:
4.0

It would be nice as a frequent renter to minimize the process. Takes so long to rent and return. Might as well stand in line.

SCOTT N. 
Clasificación:
5.0

I was helped by the most friendly and professional staff at my Norman Uhaul. What a great experience from pickup to returning the trailer I rented. I was especially impressed with their product knowledge and technical expertise with connecting the trailer to my truck! ¡Gracias!

DONALD M. 
Clasificación:
4.0

There could've been one or two more people working the counter. It was Friday afternoon so there was quite a few people there and only two people working to take care of the counter and get the equipment for customers and also the ones returning equipment. Besides that, they were very friendly.

Tina R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ERIN Y. 
Clasificación:
5.0

You worked with us in our need. Thank you all very much!

St. Thomas More U.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

BRUCE K. 
Clasificación:
3.0

Terrible time checking in and out online and the place was so dark that we and another customer couldn't find the drop box to put the keys in upon returning the truck so at the request of the after hours people, we locked them in the truck after a 30 minute hold

Ken B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MITCHELL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tonya F. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry A. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD K. 
Clasificación:
4.0

El cliente no dejó un comentario.

AUNDRIAMARIE W. 
Clasificación:
5.0

El cliente no dejó un comentario.

OSCAR M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julia R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve H. 
Clasificación:
5.0

They were really nice the lady and her husband very helpful and nice

kORY V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANNON M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON J. 
Clasificación:
2.0

El cliente no dejó un comentario.

CRISTIAN O. 
Clasificación:
3.0

There was nothing wrong with the staff. But the truck was not worth the money. It need windshield wipers really bad too . To much money to go less than 200 miles .

SHARON D. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAYMOND D. 
Clasificación:
5.0

El cliente no dejó un comentario.

George R. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEREK F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRAVIS D. 
Clasificación:
5.0

When booking the return location, this location was NOT listed. When checking out vehicle, the booked return location was not acceptable by pick up location. Your online booking system is clearly broken.

PATRICK D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Loretta K.  |  First Impressions 
Clasificación:
5.0

Excellent customer service on this visit

JAY S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES S. 
Clasificación:
5.0

I've used this facility several times it has always been a good experience

Ralph S. 
Clasificación:
5.0

windshield was very dirty

DARLIS J. 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGE R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shirley M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan L. 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY B. 
Clasificación:
5.0

Friendly staff!

CONNIE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT R. 
Clasificación:
4.0

El cliente no dejó un comentario.

BRANDON H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnathan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Johnathan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

AARON EVAN S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary F. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL H. 
Clasificación:
5.0

The employee that helped us was fantastic. Things that could be better: our truck was given to us on Empty which was inconvenient. The tow dolly was missing safety chains, had ratchet straps that were beginning to fray/had some cuts, and had a tire that we had to put in air in twice.

STEPHEN B. 
Clasificación:
2.0

Never got the furniture dolly that I had reserved with the truck App messed up would not let me take a picture of mileage on drop off... and I should get a refund for the extra gas I put in half a tank of gas in the truck....over the 1/4 that your company added.

KATHLEEN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Javier C.  |  Overall Experience 
Clasificación:
3.0

Employees attached car to tow dolly incorrectly. One wheel strap was completely off after driving only 5 miles. The strap for the other wheel was threaded incorrectly. Both employees were helpful and friendly; seems like the result of poor training.

Steven P. 
Clasificación:
5.0

They were very helpful

KRISTOFFER A. 
Clasificación:
5.0

It was a very quick and easy process!

ROBERT H. 
Clasificación:
4.0

El cliente no dejó un comentario.

david h.  |  Overall Experience 
Clasificación:
1.0

I will say the Lindsey st location is awful. Offered no help and made for a bad experience that I never have with uhaul. I was lied to and put on the back burner. However the traffic controllers one in Lewisville and Christie Brackin in Oklahoma were quick, efficient and kind in helping. 10/10 for the traffic controllers. -10/10 for the actual store.

TYLER M. 
Clasificación:
1.0

This experience was terrible. The staff was unprofessional and acted like they were just hanging out, instead of working. They pulled up the truck and hit a trailer. I asked about it and they said "it's tougher than you think". When I went in to ask about the less than 1/2 gas tank, they said "read you contract". And finally, they forgot to load up the dolly and the truck was filthy, with a vape pen in the cabin.

CHRISTOPHER S. 
Clasificación:
5.0

This was the most painless truck rental we have had. Thanks.

Paul D. 
Clasificación:
5.0

The employee that helped us was friendly and helpful

BRADLEY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin S. 
Clasificación:
5.0

Always great service...thanks...

ALFRED B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BARRY H. 
Clasificación:
5.0

Very professional and helpful

TOMAS W. 
Clasificación:
5.0

El cliente no dejó un comentario.

HAL S. 
Clasificación:
5.0

I have used this location twice now, since August, and find the staff friendly and accommodating. I expressed a concern over the fact that the low tire pressure light was on. Sorry...I don't remember names, but the GM got right on it and asked his AM to assist me. All tires were checked, and I was assured the vehicle was safe to drive. NOTE: however, I did find it somewhat stressful making a long drive with that light on. I would recommend offering the customer another vehicle, just for peace of mind (I suppose I could have made that request, too). The AM was also kind enough to adjust the side mirrors for me.

MELYNDA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MOHAMMAD H. 
Clasificación:
5.0

Everything went very well! Nice people to do business with!

KATHY S. 
Clasificación:
4.0

I was having a lot of trouble with the mobile check in. I think you need to let people know they will need to have verification calls so that they can have people ready and lined up so the process can be quicker. Also, after having so many issues, I was led to believe by the employees at the location that I was ready to go. They handed me the keys and sent me on my way. Unfortunately, it wasn't three hours later I was getting a call wondering if I still needed my rental. Apparently nobody put me under contract. LOTS of miscommunication.

Connor A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CARLA M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles R. 
Clasificación:
2.0

Understaffed and always a line and an extended wait for service.

GARY B. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHESTER W. 
Clasificación:
5.0

I rented car hauler. Worked very well. Easy to use. Towed well. All employees I interacted with were very helpful, courteous and seemed very knowledgeable as well as professional. ¡Gracias!

JEFFREY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KATHERIN A. 
Clasificación:
5.0

Quick and easy drop off. Friendly service

KARLA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHAD S. 
Clasificación:
2.0

At first uhaul sent me to a location that wasn't open.. then when I went to return it it couldn't find that I had a rental out forcing me to leave the truck there and take the fee because it wouldn't find my reservation

derek M. 
Clasificación:
3.0

Stop allowing people to smoke in your rental vehicles. The pickup reeked of cigarette smoke, very offensive! There was trash in the bed of the pickup, it was not very clean.

LINDA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sher R.  |  First Impressions 
Clasificación:
5.0

It was super easy. Booked online picked up in store and when I dropped off a guy came out and took care of handling it immediately. All excellent and anyone could figure it out!

ERIC S. 
Clasificación:
5.0

The staff was excellent! Had the van ready when I came to pick it up, just a matter of paying for the rental. The man that helped me explained everything perfectly. It couldn't of been easier.

Tamara T. 
Clasificación:
4.0

Engine light was on when I picked it up. Your mechanic did a diagnostic and said no big deal and reset the light. It came back on for the trip, I monitored the gauges and continued, but it was annoying. Passenger side mirror was lose. I had to tape it in place, maddening.

CHAD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John E. 
Clasificación:
5.0

Went out of their way to make it easy

BRENT C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JORDAN J. 
Clasificación:
3.0

Everything was fine until I was told you didn't have the appliance dollie so I had to go buy one costing me $70 at a pawnshop.

BRENDA T. 
Clasificación:
5.0

The trailer I used swayed violently at 55MPH. There was no jack attached to the tongue, I returned the trailer after hours and pulled muscles in my back when I lifted it off the hitch of my truck. I suggest this trailer be pulled from service.

GARY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JESSICA B. 
Clasificación:
5.0

Staff was beyond helpful. Made an awful moving situation a little brighter. Thank you so much!!

ian C.  |  Overall Experience 
Clasificación:
3.0

The staff were pretty friendly, especially Jaiden, the employee who spoke with me. However, several of the staff didn't know how the storage unit system worked, so that slowed down the process.

Rachel G.  |  First Impressions 
Clasificación:
5.0

Easy rental with very helpful and friendly staff!!

Ian C. 
Clasificación:
2.0

They lied to me and overcharged me and did not give my money back. I left with the Van, a young employee called and asked me to look for his cellphone left in the Van. I was already behind but he begged me to bring his cellphone if I found it and said he would pay me to bring it back. I found the cell, drove back over there to return to him, he did not pay me anything, but said I would get a 10% discount on my bill when I returned van. I returned van and did not get the 10% compensation and was overcharged $50

SHEILA C. 
Clasificación:
1.0

Check all the latches on the trailer doors. BEFORE it gets hooked up and gets sent out hooked to the customers vehicle.

GEORGE M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gena A. 
Clasificación:
5.0

Everyone was super cool and helpful. Keep doing what you're doing!

CHERYL Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

John E. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD W. 
Clasificación:
5.0

Friendly Oklahoman!

Aaron G.  |  First Impressions 
Clasificación:
3.0

The unused trailers are laid out along the exterior wall of the storage facility in such a way that it is very difficult to drive around

taylor s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Troy J.  |  Overall Experience 
Clasificación:
5.0

Everyone was very helpful! When I moved in, they were concerned for the amount of space I needed and offered me several options. Fantastic customer service! :)

Connor S.  |  First Impressions 
Clasificación:
5.0

A bit dark in the actual storage unit but the hallways were very well lighted. Great service. The parking areas are quite full and packed but I always found somewhere to park on my multiple trips there.

TERRY J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike L.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

HALEY P.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Elaine H.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Eric A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

stephine l.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Troy J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ron P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lorraine S.  |  First Impressions 
Clasificación:
5.0

Very friendly, fast, and efficient.

mark m.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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