Customer Reviews for U-Haul Moving & Storage of Newark

3,440 comentarios

1801 N 21st St   Newark, OH 43055
(S Of St Rt 13)

(740) 366-7321

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.

Servicios en esta ubicación:

Contáctanos

(740) 366-7321

1801 N 21st St
Newark, OH 43055
(S Of St Rt 13)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 7/4/2022: 7:00 a. m. - 5:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Giuseppe V. 
Clasificación:
5.0

Staff are all very courteous, friendly, helpful

Robert N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Juan M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Ralph F.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrea S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sue S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jean P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan W.  |  Overall Experience 
Clasificación:
5.0

Clean out the truck!! There was quite a bit of food wrappers and baggies of food in the truck from previous family.

Tammy S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mary Beth C. 
Clasificación:
5.0

Nothing that the location can do. U-Haul's 24/7 check-in (name?) is not as user-friendly as it could be. I did not realize I hadn't put my license info on the order and the website didn't indicate it in such a way that made me realize it wasn't completed.

Jacob M. 
Clasificación:
5.0

People were very friendly and professional, no hassle equipment rental and return. Gracias.

daniel S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimbell S. 
Clasificación:
4.0

El cliente no dejó un comentario.

William S. 
Clasificación:
5.0

As always James did a great job getting the equipment back. Kevin was busy with a client while Becca had her smoke break. We were waiting for Kevin to finish, while Becca enjoyed the cigarette. One of the guys with me decided to assist Kevin since he was busy with another client and removed the trailer as he didn't want to disturb Becca's smoke break.

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael D. 
Clasificación:
3.0

It is in sketchy location

Douglas H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vincent M. 
Clasificación:
5.0

El cliente no dejó un comentario.

nancy C. 
Clasificación:
4.0

El cliente no dejó un comentario.

James D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Bud R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Andrew M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mackenzie W. 
Clasificación:
5.0

Staff was incredible! Very efficient with all tasks as well as positive personalities.

Tiffany O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Greg W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTINE G. 
Clasificación:
5.0

I appreciate the staff's help in getting me the best rate for the rental I needed.

Craig P. 
Clasificación:
5.0

Have rented there multiple times. Top notch operation.

Mark K. 
Clasificación:
5.0

We needed to let you know that the backup light on the passenger side is not working and also the truck seemed to have a knot or flat spot on a tire making it jump and ride rough. It also has noise in the front end when turning.

matthew B. 
Clasificación:
4.0

Great location however this area on pickup and time was not I was promised so I had go 30 minutes out my way for pickup.

Joyce H. 
Clasificación:
5.0

El cliente no dejó un comentario.

David K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brianna L. 
Clasificación:
4.0

Be careful items can be exposed to high heat

Kenneth N. 
Clasificación:
5.0

Very nice people very nice new van

Sonya A. 
Clasificación:
5.0

We rented a pickup for a weekend and it was fantastic from an easy pickup to an easy drop-off.

Julie G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brad G. 
Clasificación:
5.0

The only issue I had was with the Android App. I could not get the pictures to load on return. Please look into this and fix. ¡Gracias!

Keith S. 
Clasificación:
5.0

Easy drop off. Great service.

william D. 
Clasificación:
4.0

El cliente no dejó un comentario.

Ashley S. 
Clasificación:
5.0

Rob Robinson's U-Haul is the best around. He and his crew are professional, friendly, and courteous. I have not gone to any other U-Haul in years nor will I as long as Rob and his crew are there.

margaret M. 
Clasificación:
5.0

Rep was super nice very knowledgeable and took very good care of us. Highly recommend this location.

Vickie H. 
Clasificación:
1.0

Change how your trailers are labeled. A 5x8 trailer according to your website measures 4'4” inside. This cost me $20 and a trip to Mount Vernon and back.

Todd K. 
Clasificación:
5.0

quick service, friendly staff

Timber W. 
Clasificación:
4.0

El cliente no dejó un comentario.

David T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gregory H. 
Clasificación:
5.0

Very friendly and professional. Made the experience very easy. Both lady's were on their a game. Will recommend location to others.

Jerry M. 
Clasificación:
5.0

Very fast and professional

Dwayne H. 
Clasificación:
4.0

Kevin was very helpful and a pleasure to work with.

James P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer P. 
Clasificación:
5.0

Amazing location! Great people all around, will definitely rent again when needed! ¡Gracias!

William D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patrick M. 
Clasificación:
5.0

Cargo lights didn't work

Robert H. 
Clasificación:
5.0

Great service Great employees

Connie R. 
Clasificación:
3.0

“Computers” were slow and the wait was exceptionally long to check in. Not a pleasant experience.

jeffrey M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jill A. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNIS D. 
Clasificación:
5.0

I had the drop off location changed 2 times, trying to make me drop off the truck 20 miles out of the way when there were multiple locations in my area that I could drop off at. Finally was able to drop off at a local location with the help of the staff at the pick up location. This is the first negative, inconvenient experience

ERIN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Annette G. 
Clasificación:
5.0

Trailer was in good shape, location very convenient and the parking lot is large. Facilities were clean and staff was extremely nice/helpful. Great place to do business with!

timothy S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ronald B. 
Clasificación:
3.0

I was billed for 3 days and should have only been billed for one I was going to drop the equipment at 7 but the website said they open at 9 am and I had to be elsewhere at that time I called multiple times and there was no answer I was out through to customer service I could not reach the local branch this has all been documented through customer service other than that the location was clean polite and professional I'm supposed to get a refund but I still have the money out currently idk I guess we will see

Bryon D. 
Clasificación:
5.0

Keep doing what you're doing.

Linda M. 
Clasificación:
4.0

Clean the vehicles

Thomas S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Greg G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joe A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JIM R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marge P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela S. 
Clasificación:
5.0

Nothing was ran very efficient

Scott M. 
Clasificación:
5.0

Everything was great Always use this location for my truck and trailer needs

Craig B. 
Clasificación:
4.0

Dolley didn't have a locking screw and banged up a couple things but I'm not upset, someone was told about it.

Josh C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terry G. 
Clasificación:
5.0

I have moved in many states, and recently relocated to the Newark area. This is the BEST location I have ever used with U-Haul. Rob and his team do an amazing job. As a result, I use them and refer them often. Thanks Jeff

Jefferey H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Lawrence H. 
Clasificación:
5.0

Need better interior pictures. Seat had cigarette hole in it and the side door trim inside had hole in it

Michael B. 
Clasificación:
5.0

Friendly & courteous staff.

William S. 
Clasificación:
4.0

El cliente no dejó un comentario.

mike I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jerry O. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
2.0

The trucks need work & are very uncomfortable & unsafe to drive.

Carlie H. 
Clasificación:
5.0

Very friendly and helpful

Harry M. 
Clasificación:
5.0

Everything went very well and they have a great staff.

Jon C. 
Clasificación:
5.0

Especially friendly and helpful staff!

kyle J. 
Clasificación:
5.0

It was so nice that Karen was there to help out as Kevin was busy, and then the regular employee was sitting there and only worried about why the paperwork was printing the way it distracting the employee from helping the client get on their way. Maybe if they were thinking of good customer service they would realize that question could wait until after the clients were taken care of, as it didn't impact the clients transaction, but did impact their time. They never seem productive and in the years that they have been there, I never saw them load a trailer, or unload a trailer off a clients vehicle. They never have on mine, which is okay but a burden put on the other workers to pick up their slack.

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAH H. 
Clasificación:
5.0

Nothing, excellent customer service from both women, answered every single question that was asked of them.

Melinda C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Eric J. 
Clasificación:
5.0

Very helpful

Tim E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Larry S. 
Clasificación:
5.0

El cliente no dejó un comentario.

John F. 
Clasificación:
5.0

El cliente no dejó un comentario.

William S. 
Clasificación:
5.0

El cliente no dejó un comentario.

sherry M. 
Clasificación:
5.0

El cliente no dejó un comentario.

tammy H. 
Clasificación:
5.0

TY to my uhaul location

James R. 
Clasificación:
5.0

Was perfect. Employees are fantastic

Robert N. 
Clasificación:
5.0

Everything was great

John E. 
Clasificación:
4.0

I am very disappointed that I had to AGAIN purchase a new hitch and arm. I bright mine with me from Cleveland and it wasn't the right size. There was nothing prior to purchasing indicating something specific was needed. This is the second time you have made me purchase items to be able to rent, especially when I already have them.

PAMELA S. 
Clasificación:
4.0

El cliente no dejó un comentario.

AMANDA W.  |  Overall Experience 
Clasificación:
5.0

Very nice 👍

Mike B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFERY C.  |  First Impressions 
Clasificación:
5.0

I already referred someone she should be there today to rent a storage and a van. 3/12/22. Love the late hours for people who work during the day.

Woodrow E.  |  Overall Experience 
Clasificación:
5.0

Jessica and James were very friendly. I had booked a second floor unit and Jess was nice enough to correct it and get me exactly what I needed on ground floor.. I also did not know that they have sheds in the office so you can make sure you have the right size for you needs.

CHERYL C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal H.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Guy P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal G.  |  Overall Experience 
Clasificación:
3.0

Had a small indoor climate control unit with them for 3 years starting at $75 a month, kept getting notifications about bill increase to help clean and manage the indoor units better, at the end I was paying $105 a month for a tiny unit that constantly had addicts living inside the “secure” building they kept up charging me for to help keep it “secure” but you feel uncomfortable going in there alone for anything because there can be 2-5 addicts living in the bathrooms and halls.

Hayley H.  |  Overall Experience 
Clasificación:
4.0

I just started renting the space, so therefore I really can’t give a option otherwise (at this time).

Marilyn P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH B.  |  Online Move In 
Clasificación:
5.0

There are not enough words to say how wonderful the entire staff was during our year and a half of renting 6 storage units, trailers and trucks. Not matter how busy, our needs, 5 minutes before closing, the staff from the owner Ron to EVERY single staff member was awesome. If you have storage unit needs, moving supplies, trailers and trucks, this is the only place to visit. I would like to name every employee but if I would forget one that would be unfair. Thank you everyone for making our moving and storage experience wonderful. In the future if and when I need anything, this will be my one stop! Thanks Team, Todd.

W Todd H.  |  Overall Experience 
Clasificación:
4.0

Very good service and professional staff.

Rebecca R.  |  Overall Experience 
Clasificación:
5.0

They were awesome the staff helped me out and was very informative.

SOPHIA MARIA N.  |  Overall Experience 
Clasificación:
5.0

Thank you. Friendly staff and very helpful. Jim Cooper

jim c.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashley S.  |  First Impressions 
Clasificación:
5.0

Everyone I spoke to or dealt with was very helpful and friendly.

Cathy N.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLIE C.  |  Overall Experience 
Clasificación:
5.0

The climate controlled units are the way to go in renting a unit. Very clean, safe and protects your items with the climate controlled environment. Most definitely recommend them.

Cathy M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Bruce B.  |  First Impressions 
Clasificación:
4.0

Becca was very helpful. Just a suggestion. More flat carts would be nice. Very clean and I like there are bathroom facilities on site.

gina d.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

lanci g.  |  Overall Experience 
Clasificación:
4.0

Zack, and Rob were awesome they helped me out. Thanks guys.

SOPHIA MARIA N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JONATHAN B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela S.  |  Overall Experience 
Clasificación:
5.0

Your employee Zachariah Poling was so courteous and helpful. He went above and beyond and was a model employee. Great experience. You're going to want to keep him!

Sue R.  |  First Impressions 
Clasificación:
5.0

Zachariah was a real pleasure to work with and made our experience enjoyable. We had a lot of things to change and he happily helped out and made all the changes we asked for. I would recommend this location to anyone that needs either a storage unit or to rent a uHaul

Bonnie W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dustin G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

mark d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Crystal H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Jared L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

WIlliam D.  |  First Impressions 
Clasificación:
5.0

The staff was friendly, courteous, helpful and knowledgeable. The climate controlled storage unit is clean, well maintained. Perfect for items you need in a climate controlled situation.

Cathy M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Daniel Z.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Renae B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joshua N.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

jason t.  |  Overall Experience 
Clasificación:
5.0

Clean, well lit facility, although they got rid of the security gates and fence for some reason. They could have ramps for taking the carts to vehicles for loading and unloading as the drop off out the door can be quite the pain. While secure, the actual door to the individual storage area seemed quite weak and flimsy and mine was actually very easy to knock off track. The alarm system going off if not signed in is a nice touch but pointless if nobody ever shows up and it shuts off after 30 seconds. Overall I would use the facility again if need be, but the price is high for the size, at $115 for a 10x10x10 I believe. I have a unit elsewhere that is security gate code accessed, and 10x30 with 20ft slanted ceiling and its only $135 monthly.

Jeff S.  |  Overall Experience 
Clasificación:
4.0

Very friendly staff and quick and straight forward reservation and move in process.

Troy R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cathy M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHELLE C.  |  First Impressions 
Clasificación:
5.0

Nice people. No problems whatsoever. Will use them again if I need a storage unit or any of your services you offer.

CURTIS B.  |  Overall Experience 
Clasificación:
1.0

When wanting to make a payment, we would be on hold for more than 25minutes. It was an inconvenience to drive across town to make a payment. -auto pay didn't come out when it was supposed to. -A LOT OF OUR STUFF WAS RUINED FROM MICE & WATER DAMAGE!! STUFF GIVEN TO US FROM A GREAT GRANDMOTHER WHOS PASSED AWAY! Would never recommend!

Luis And Zoey R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Margaret M.  |  Overall Experience 
Clasificación:
3.0

I received a smaller unit than I reserved. This should have been mentioned during the contracting process.

MELINDA M.  |  First Impressions 
Clasificación:
5.0

We were supposed to be given 24 hour access but when we went to put stuff back. We were denied access. But everything was great other than that

Rob P.  |  First Impressions 
Clasificación:
5.0

Becca was very helpful.

Dawn W.  |  Online Move In 
Clasificación:
1.0

El cliente no dejó un comentario.

Douglas L.  |  First Impressions 
Clasificación:
3.0

Overall, the facility was good. However, our specific unit had not been cleaned out. Items from a previous renter were still inside. Also, there was blood next to the latch and drops of blood trailing from our unit outside to the parking lot. I understand it would be hard to clean blood off the cement floor, but it would have been nice for the blood to have been cleaned off the latch and door. We did get blood on our fingers from that, which was disturbing. We called to report the problem.

allyson g.  |  First Impressions 
Clasificación:
2.0

Rob and his staff were great to get along with. They were friendly, helpful, and professional. I was very disappointed with our bank card not being able to be used (Chase Bank). We could not do automated billing, because of this. We checked with our bank, and had no issues with it anywhere else. We had to make cash payments twice a month which was awful. The cost of storage was outrageous. The location and accessibility were excellent. I would love to give 5 stars for the friendly staff at this location, but the inconvenience cost me a lot of time and money. Being that this is likely the most expensive storage facility in Newark, it is unacceptable to have those types of issues. I could not in good conscience recommend my friends and family to use Uhaul storage in Newark.

ZACH C.  |  Overall Experience 
Clasificación:
5.0

A great place to rent a storage unit!!

TONYA H.  |  Overall Experience 
Clasificación:
5.0

They have helped me out a lot and I thank you

zach c.  |  First Impressions 
Clasificación:
1.0

It took 4 times to get a code to even work. After repeatedly calling the store and being transferred to customer service I was finally able to get something done by going in the actual store myself. The alarm sounding from the 1st unit that was on the 2nd floor was embarrassing enough, but trying to fit. 26 footer down the isle of the 2nd unit was even worse! Between the bad codes to the tight fit to get to another unit, we racked up another 5 days in van rental fees.

CANDICE S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda B.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

spencer W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

nick s.  |  First Impressions 
Clasificación:
4.0

My only complaint is the move-out process approval took too long.

Andrew L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DOROTHY V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

BRIAN C.  |  First Impressions 
Clasificación:
5.0

Thank for are time with uhaul well use this storage again in the future thank u for your time

krista p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jasmine G.  |  Overall Experience 
Clasificación:
4.0

Cost is high

Desiree P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Rhonda A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary G.  |  First Impressions 
Clasificación:
5.0

Hard to find back building. Was confusing at first where to go.

Hannah W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

JEFFREY G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DOROTHY V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Roberta M.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

SUSAN H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Clint W.  |  Overall Experience 
Clasificación:
5.0

We loved our storage unit and we were very sad to give it up, but there was no longer a need for it. We loved that it was inside and the two carts that were available were extremely helpful to have. I can't emphasize enough how much all of this helped our family with 3 moves in 3 months. ¡Gracias!

Maria S.  |  Overall Experience 
Clasificación:
5.0

Thank you! We will use you again next summer!

genevieve D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jenna F.  |  First Impressions 
Clasificación:
5.0

Awesome place for storage. We have a climate controlled unit and are very happy with the security and cleanliness of the building.

Kenneth Y.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Aimee L.  |  Overall Experience 
Clasificación:
5.0

Due to Covid 19 —thank you to your extra consideration of students at denison university , Granville oh

William K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL B.  |  Overall Experience 
Clasificación:
5.0

Everyone was friendly, knowledgeable and very thorough, which I really look for when selecting a company to conduct business with.

anne h.  |  First Impressions 
Clasificación:
5.0

The storage facilities were excellent! Well maintained, and as it was late July, the AC was aweseome!

MICHAEL B.  |  First Impressions 
Clasificación:
5.0

I appreciated a facility that had climate control for my photos and pictures that needed this type of storage.

Jackie D.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Vicky M.  |  Overall Experience 
Clasificación:
5.0

Facility was well run. Office personnel were knowledgable and interaction was friendly and efficient. Staff was willing and quick to help with problems I experienced.. I had household items stored for 8 months with no damage or loss.

Eric M.  |  Overall Experience 
Clasificación:
5.0

The only negative remark I have is that the key card never worked to open the gate. Codes they gave us never worked either so we had to make sure we went during business hours In case we needed help to get in. At the end, the code we got did work.

emily L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Aline B.  |  First Impressions 
Clasificación:
2.0

Prices are outrageous, especially when you have access hours! Never heard of such a thing when I pay over $100 a month and then you have to pay $10 more for 24 hour access

Christian H.  |  Overall Experience 
Clasificación:
5.0

Had some computer issues which took additional time and had to go get cash instead of using my credit card.

SUSAN H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

robert s.  |  Overall Experience 
Clasificación:
5.0

They were very friendly and very helpful. I am really glad we chose this location!

Aimee L.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Christian H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joel T.  |  First Impressions 
Clasificación:
1.0

I did not rent a storage unit. These emails and texts are being sent to the wrong person. I attempted to contact live support this morning and they were not very helpful either.

Jordan e.  |  First Impressions 
Clasificación:
4.0

Would have been nice if the employee had noted that the storage unit was 5 feet off the floor and required the rolling staircase to access.

Antone B.  |  Online Move In 
Clasificación:
5.0

Do to crisis in US and Denison U closing we were given one month free as a courtesy by the owner. Thank you! And the registration and explanation was excellent.

William K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

KENYA D.  |  Overall Experience 
Clasificación:
5.0

I went into the store on 21st to rent a truck. I inquired about a storage unit and Becca was amazing at explaining everything to me and even gave me my first month of storage free! Such a blessing

Lisa B.  |  First Impressions 
Clasificación:
4.0

Left college items stored for 8 months because kids spent semester abroad. The unit had significant evidence of mice when we returned. Seems like a problem that unit is locked and staff cannot monitor

Susan B.  |  Overall Experience 
Clasificación:
5.0

🤠

brian b.  |  First Impressions 
Clasificación:
4.0

Nice manager!

Billy M.  |  First Impressions 
Clasificación:
5.0

It was a quick process.

Bonnie W.  |  First Impressions 
Clasificación:
5.0

Folks were helpful. Move went off according to plan with no major problems.

Eric M.  |  First Impressions 
Clasificación:
5.0

Easy and convenient to use.

Beth H.  |  Overall Experience 
Clasificación:
3.0

No comment

Rodney R.  |  Overall Experience 
Clasificación:
5.0

Everyone was helpful from suggesting storage, to boxes, to checking in and out. Very professional and nice . ¡Gracias!

Kim G.  |  First Impressions 
Clasificación:
5.0

Great personalized service from the manager. Hes very attentive and got me the best possible deal.

justin ramos j.  |  First Impressions 
Clasificación:
5.0

The customer service was awesome they went above and beyond

Melissa B.  |  First Impressions 
Clasificación:
5.0

The entire staff was very professional and sympathetic regarding my nice. I really appreciate everything they did. Kevin Lee's was the ultimate professional.

Kathryn A.  |  First Impressions 
Clasificación:
5.0

Rob Robinson and the entire staff were professional and excellent to work with helping me find a suitable storage space. Thanks to Rob and the entire staff that helped me while I was there. 6/27/19

ROGER C.  |  First Impressions 
Clasificación:
5.0

If you are looking for a short or long term storage solution...this is the place to go! Excellent facility and staff.

Jeanne O.  |  Overall Experience 
Clasificación:
5.0

This is my second summer using Uhaul in Newark to store my college student's belongings. Manager goes above and beyond to make sure our storage needs are met.

Nicole E.  |  First Impressions 
Clasificación:
4.0

First unit difficult to open. Immediately changed to second unit without incident.

paul B.  |  Overall Experience 
Clasificación:
5.0

The storage unit was very nice and secure and the office staff was always helpful and kind. I would highly recommend this place.

Mary C.  |  Overall Experience 
Clasificación:
4.0

I like the security system however It is not easy to unload large items for multiple loads in and out. It is a very nice facility, and the staff was very helpful

Travis L.  |  First Impressions 
Clasificación:
1.0

Enployees were fantastic but the price for a 10x10 is outrageous and obnoxious. Cant believe you get away with 125 per month for a storage unit that size i found one for the same size for only $50.

omar e.  |  Overall Experience 
Clasificación:
5.0

The person who check me in was great . Got me in and out in no time.

Bob W.  |  First Impressions