Comentarios de los clientes para U-Haul Moving & Storage of New Port Richey

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of New Port Richey

Clasificación general:

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Rosa M.
Clasificación:

El cliente no dejó un comentario.

Christopher R.
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El cliente no dejó un comentario.

Perry C.
Clasificación:

El cliente no dejó un comentario.

Michael T.
Clasificación:

Within the last four months we have lost two family members to covid 19 and others who recently contracted the virus too. A 100% disregard for the safety of customers, other employees and themselves. I walked in masked up and found two young female employees without a mask and a young guy with one on. Neither female put on a mask upon me being at the counter and the plexiglas has been proven to be effective protection. The female Diana is pregnant and makes it worse for her babies protection. I had to use the key pad and no sanitizer readily out at each customer walk up. Not safe ,upon return later that day a friendly red hair female had on a mask outside while dropping off the trailer rented earlier.

Mary R.
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No suggestions. I was very happy with this rental and the service I received.

Cheyenne B.
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El cliente no dejó un comentario.

Blain L.
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El cliente no dejó un comentario.

Mitchell R.
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El cliente no dejó un comentario.

DAVID B.
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El cliente no dejó un comentario.

Julio R.
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Your store was not to the level of customer service the truck was dirty and in top your agent lie about how many miles I drove

Anthony P.
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Just keep up the good work.

TRACEY F.
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We are in the middle of a pandemic and no one had a mask on, which was shocking considering one of them is pregnant.

Deborah P.
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The employees were great very helpful. They had a great attitude A plus service.

Roberta L.
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El cliente no dejó un comentario.

RICHARD H.
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El cliente no dejó un comentario.

Victor G.
Clasificación:

Yo vivo en holiday y tengo una estación de uhaul muy cerca de mi casa y no se porqué la pagina web me mando a otra que me queda a 5 millas, por todo lo demás muy bien.

Cory S.
Clasificación:

The owner, an overweight guy, was rude to me and even more rude to the pregnant girl that works for him! He was kind of arguing with her about the trailer # and said some rude comment and kind of shouted "THANKS FOR CHOOSING THAT TRAILER!" as he walked outside to get the trailer that she chose for me while he was literally rolling his eyes! While he and I were hooking up the trailer to my vehicle, he told me that, "she needs to be replaced by someone that can count to 10 because obviously she can not. She wouldn't have chose that trailer that is in the back." All while he continously shaking his head and scuffing. Then he made a remark about my trailer hitch should have bigger notches cut out and I said that it is a Uhaul hitch so he scuffed and said, "It's definitely not one of our hitches." Then I showed him the stamp that displays the Uhaul name! He told me to turn on my head lights and then the turn signals to check the wiring and seen that they did not work because my wiring has not worked in years. He still let me drive out of there after he realized that the lights does not work.

WILLIAM H.
Clasificación:

El cliente no dejó un comentario.

EDWARD S.
Clasificación:

El cliente no dejó un comentario.

Fritz M.
Clasificación:

El cliente no dejó un comentario.

Ronald M.
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El cliente no dejó un comentario.

Lyle V.
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El cliente no dejó un comentario.

Madison J.
Clasificación:

El cliente no dejó un comentario.

SUSAN F.
Clasificación:

Been charged 50.00 × 2 for 1 rental that was suppose to be 19.00

Robert S.
Clasificación:

El cliente no dejó un comentario.

Terry G.
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El cliente no dejó un comentario.

Jimmy P. | Overall Experience |
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Tim was amazing till the end !!

Randy W.
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El cliente no dejó un comentario.

Robert F. | First Impressions |
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El cliente no dejó un comentario.

Terry D.
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Fast easy great service I've used other locations in my area this is my new go to location thank you

Randy W.
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El cliente no dejó un comentario.

Yolanda R.
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El cliente no dejó un comentario.

Bruce H.
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El cliente no dejó un comentario.

Rony P.
Clasificación:

El cliente no dejó un comentario.

Richard W.
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El cliente no dejó un comentario.

Corrine K.
Clasificación:

On 10/31/20 I went into this location in person to reserve a 26' ft truck for 11/8/20 , I requested EARLY pickup , 7 am , via the drop box to retrieve keys .. the salesgirl stated I could pick up the truck at 7 am .. the day of pickup I received no code to get keys from lock box .. called 1-800 # and was told that size truck was not available for early pick up and had to wait till the store opened at 9 am to get the keys ... well the salesgirl should have known that and told me ., there's a break down in your training system or she's incompetent. I asked for a supervisor on the phone and was given a 50 dollar credit ., mind you I had paid a crew to help us move and made arrangements to start at 8 am .. but we had to wait till 9 am when the store opened to get the keys , hence why I made arrangements for a 7 am pickup .. plus we had rain coming so we wanted to start early .. your poor training system and or incompetent staff delayed my move 2 hours which cost me way more than the 50 dollar credit I received.. and had my homes contents been rained on due to the delay your incompetent staff caused me I would have filed a lawsuit. I will not use UHaul service again .

RICHARD Z.
Clasificación:

El cliente no dejó un comentario.

Brandon D.
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Very quick and easy return

Randy W.
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El cliente no dejó un comentario.

JAMES M.
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Timothy is always very helpful.

Marc O.
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El cliente no dejó un comentario.

BHAVIN S.
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El cliente no dejó un comentario.

Frederick W.
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El cliente no dejó un comentario.

ryan C.
Clasificación:

Please take down the equiptment drop off/ return sign located at rear gate as this is apparently not even used and created much confusion and and took 45 minutes contacting uhaul directly in order to get proper direction on where actual drop off location is.

Russell J.
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El cliente no dejó un comentario.

JAMES M.
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This is the best UHaul location I have used locally.

Rhonda Z.
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Dirty unit, wasn't even empty yet!!

Louis M.
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El cliente no dejó un comentario.

john S.
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Good experience

Scott B.
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They were very helpful!

Robert C.
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El cliente no dejó un comentario.

Juan D.
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El cliente no dejó un comentario.

Montavious R.
Clasificación:

Keep up the good work fhanks

ROBERT R.
Clasificación:

Staff too slow .took hour or more to check out truck to use it for less time then took to rent total time need better training.

Jeffrey C.
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El cliente no dejó un comentario.

Scott B.
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El cliente no dejó un comentario.

Scott E.
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El cliente no dejó un comentario.

Anthony N.
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El cliente no dejó un comentario.

Zorayda S.
Clasificación:

Excellent service

deanna M.
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Professional, clean, very efficient. Close to home.

Robert O.
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El cliente no dejó un comentario.

HEIDE D.
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El cliente no dejó un comentario.

Patricia C.
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Wanted to keep truck it was so nice.

Richard H.
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The entire process could not have better. Great experience.

Nick M.
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El cliente no dejó un comentario.

gail E.
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El cliente no dejó un comentario.

Arthur R.
Clasificación:

BEEN GOING THERE FOR 20 YEARS THEY ARE GREAT THERE

Jere L.
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El cliente no dejó un comentario.

Linda J.
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Everything was smooth as silk! Couldn't ask for a better experience.

Tom B.
Clasificación:

El cliente no dejó un comentario.

Robert W.
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El cliente no dejó un comentario.

Gerald L.
Clasificación:

Nice work, staff always helpful....

Edwin T.
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El cliente no dejó un comentario.

Richard M.
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El cliente no dejó un comentario.

Omar R.
Clasificación:

Very smooth and hassle free experience

Daniel D.
Clasificación:

Checkin online didn't work...store was great

Tony Z.
Clasificación:

El cliente no dejó un comentario.

Kenneth Y.
Clasificación:

Be more friendly, and when I ask if a padlock will fit the back door, tell me know if it doesn't fit instead of telling me yes and making me spend money I don't need to.

Valerie A.
Clasificación:

I think $.695 a mile is a little expensive. Especially when we also have to fill the car back up. Thanks

JAMES M.
Clasificación:

This is my favorite location.

Ikechkwu N.
Clasificación:

Nothing just awesome

THERESA S.
Clasificación:

El cliente no dejó un comentario.

Jim L.
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El cliente no dejó un comentario.

John L.
Clasificación:

El cliente no dejó un comentario.

John M.
Clasificación:

I was overcharged $7 for EZ Fuel Sales, 2 gallons, however I refueled the truck myself with more fuel than was in it when I picked it up. I would expect a refund for that.

Leon F.
Clasificación:

The service was above excellent

Tyson C.
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El cliente no dejó un comentario.

Michael M.
Clasificación:

Kirby, needs to learn how to be more customer oriented.

John L.
Clasificación:

El cliente no dejó un comentario.

Geoffrey F.
Clasificación:

I didn't know I would have to return truck to same location without paying a lot more. I think that's false advertising.

Cynthia S.
Clasificación:

The people at this store were absolutely the most helpful and professional, and ready to do whatever it took to make our cross-country move more easy.

Stephanie P.
Clasificación:

El cliente no dejó un comentario.

Douglas W.
Clasificación:

El cliente no dejó un comentario.

judith B.
Clasificación:

Had van 4 days but couldn't use it. I was too small to get in and out of it. Twenty years ago would have been no problem. I drove a 15 passenger van for VA. I have to have knee replacements soon. Was planning to move things into storage but hurt both knees just getting even home.

David M.
Clasificación:

Polite courteous fast and easy from pickup to drop

Laddle C.
Clasificación:

El cliente no dejó un comentario.

Daniel W.
Clasificación:

Had no problems

Jaimie M.
Clasificación:

El cliente no dejó un comentario.

BARBARA H.
Clasificación:

El cliente no dejó un comentario.

John S.
Clasificación:

El cliente no dejó un comentario.

Bedford M.
Clasificación:

Everyone very friendly and helpful. I only needed a truck for a day, but they had what I needed. Thought I left my car keys in the truck and went back next day to see and truck had been rented, but manager called the renters to check, but not found. I really appreciated the effort they made. Thanks for your help. B.J. Meadows

Steven B.
Clasificación:

Staff was very helpful and courteous. Thank You

BRITTANY H. | Overall Experience |
Clasificación:

The late payment policy sucks enough I will never use a facility with policy such as uhual's again.

Juan C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Paul S. | Overall Experience |
Clasificación:

We had almost $3k worth of damage to our items. There are bed bugs and roaches and rats. I’m so disappointed.

Christopher E. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

James K. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

John G. | First Impressions |
Clasificación:

I love uhaul.

ARLENE L. | Overall Experience |
Clasificación:

The customer service was far more better than renting the storge unit. Tim is very patient, kind and understanding. He really cares for his customers. He is an example of a true manager with excellent customer service.

Julio R. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Jimmy P. | First Impressions |
Clasificación:

Very friendly staff

Jeremy R. | Overall Experience |
Clasificación:

Always extremely professional to me when I needed in person assistance, which was rare, because they did such a wonderful, thorough job of covering what I needed to know when I first rented the unit!

THOMAS F. | Overall Experience |
Clasificación:

After 4+ years on auto pay I was charged a $15 late charge for a u-haul screwv up. Tim Turner refused to correct the situtation and his attitude was go screw yourself..Not another penny on gas, propan

BARBARA G. | First Impressions |
Clasificación:

Danny & George did a great job, will use them again

deborah w. | First Impressions |
Clasificación:

Robert was a pleasure to deal with.

Benjamin M. | First Impressions |
Clasificación:

Very clean an class A place to do ur storage business. Thanks Tim an all ur help making this so much easier on this old man . Ben McGhee.

Yvonne P. | Overall Experience |
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Staff was friendly, quick and efficient. I would recommend them.

Henry R. | Overall Experience |
Clasificación:

Convenient location.

Beth B. | First Impressions |
Clasificación:

Tim was nice but between answering phones and people in the lobby he was busy and could use some help

REBECCA W. | Overall Experience |
Clasificación:

Tim was so helpful to me by the way he treated me and helped me he made me feel really blessed and I would recommend his store to everybody that mat have need of it the whole staff was super

chris s. | First Impressions |
Clasificación:

Nice people, great customer service!

Angela S. | Overall Experience |
Clasificación:

I will use this facility again I had storage here for a year and i have rented 3 uhauls this year all from this location. They are friendly and helpful.

RIGOBERTO V. | First Impressions |
Clasificación:

Tim and Brianna were friendly couteous and proffesional, questions were answered quickly as well as any check in issues they were excellent I would recommend them highly

GENE M. | Overall Experience |
Clasificación:

I have used you for years, but getting locked into the facility one night last week, helped me finalize my decision to move to a cheaper and closer unit.

Kelly T. | Overall Experience |
Clasificación:

My move out was very easy and without stress.

Valerie W. | Overall Experience |
Clasificación:

The hallway where my unit was always smelled like urine. I know its hard when other peoples stuff is stored in the same place. but for a year the smell never went away. the staff and owner =superior

Dominic C. | Overall Experience |
Clasificación:

GREAT place for storage

CHRISTA C. | Overall Experience |
Clasificación:

I used this storage unit for 4 years and never had a problem.

robert b. | Overall Experience |
Clasificación:

The u haul facility here was average , but the staff could be much more friendly to the customers.

Scott D. | Overall Experience |
Clasificación:

Everyone at this Uhaul was helpful when asked and professional in every conversation. I used them for 6 months between renting and buying and it was a good experience. I'd use them again.

No se han enviado comentarios para esta ubicación.

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