Comentarios del cliente para U-Haul Moving & Storage of Natomas

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Natomas

Grado total:

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Joseph Q.
Grado:

Very helpful.

Jeric S.
Grado:

Both representatives who helped me at check-in and check-out were courteous and helpful. I apologize I didn’t catch their names but they provided excellent customer service. Thank you!

Lamont N.
Grado:

Very friendly staff!

Issei John F.
Grado:

El cliente no dejó un comentario.

James D.
Grado:

I paid for a one way from manteca to Natomas. I drove straight from the rental place to my home then to natomas then to the store. I went 74 miles i was given 72 miles I HAVE NO IDEA HOW YOU PICKED 72 miles. You charged me $3 for 2 extra miles. Thank god I didnt take a side trip to a storage place because the charge would have been outrageous. CHARGING ANY EXTRA MIKES ON A 1 way rental is petty. Charging 1.50 a mile is outrageous. I will warn all my friends and family on social media to watch out for UHAUL.

Amity S.
Grado:

El cliente no dejó un comentario.

Sierra C.
Grado:

El cliente no dejó un comentario.

Tony M.
Grado:

El cliente no dejó un comentario.

Lashonda B.
Grado:

Very nice young fellas, high energy, friendly. Got me.in and out Great service And even the drop of giu was nice friendly closed me out with no wait.

Charles M.
Grado:

Efficient process and a nice driving vehicle.

Brandon E.
Grado:

They gave me a trailer with severely worn tires and leaking brake lines.

Mark M.
Grado:

El cliente no dejó un comentario.

Randi J.
Grado:

Staff is kind and professional. Thank you!!!!

Stephen R.
Grado:

Quick and efficient

Ziyarat K.
Grado:

El cliente no dejó un comentario.

Jose G.
Grado:

El cliente no dejó un comentario.

Zakkiyyiah S.
Grado:

El cliente no dejó un comentario.

Gary G.
Grado:

El cliente no dejó un comentario.

Marco M.
Grado:

Truck was old and abused but worked well. Great customer service.

Patrick R.
Grado:

The agent that checked me out told me that if I changed my drop off location from Diamond Springs to Folsom, CA, that I would have a $35 savings and additional mileage added. I agreed. However, the contract did not reflect the new drop off location, but did reflect the lower price. He said no matter, just drop off at Folsom.

Douglas G.
Grado:

El cliente no dejó un comentario.

Elizabeth H.
Grado:

Shawn is the best! All his staff is respectful and helpful. He always hooks us up with the best stuff.

Janice L.
Grado:

Mike and all staff on duty were awesome! No improvement needed.

Travis F.
Grado:

El cliente no dejó un comentario.

Nickolas I.
Grado:

El cliente no dejó un comentario.

Ted C.
Grado:

El cliente no dejó un comentario.

Ronaldo L.
Grado:

El cliente no dejó un comentario.

Kellie W.
Grado:

When I called to ask about rates, the young man that helped me was extremely polite, well spoken and patient. When I went in I could see how busy they were but all employees have each customer their full attention and didn’t rush. Each new customer that came in was greeted and was advised that someone would be with them soon.

JOHN D.
Grado:

Fast check out. Expressed concern regarding truck problems.

Shannon R.
Grado:

El cliente no dejó un comentario.

peter K.
Grado:

El cliente no dejó un comentario.

Orlando H.
Grado:

Staff were very professional and courteous

Marcos T.
Grado:

When i arrived for my equipment i waited around for 10 minutes until someone showed up them up then it turned out the truck had a fuel line cut and the gas tank was emptied. Not sure that is this locations fault but they should have inspected this truck with me.

Jack C.
Grado:

El cliente no dejó un comentario.

Nickolas I.
Grado:

El cliente no dejó un comentario.

Olivia M.
Grado:

Received a reminder/confirmation call before pickup from a young man, Very poor phone etiquette. During pick up, the gentleman that helped me and set up the trailer was friendly and patient. When I dropped off the trailer, 2 employees were busy chatting and we were not greeted. Acted like we were interrupting. Then the man who came to remove the trailer, didn’t even remove it. My boyfriend unhooked everything. The man was smoking a cigarette and never even made eye contact. Extremely poor customer service and manners. U-Haul at this location sets the bar very low for employment. Train your workers.

Donald C.
Grado:

El cliente no dejó un comentario.

Eric A.
Grado:

El cliente no dejó un comentario.

Dennis D.
Grado:

El cliente no dejó un comentario.

Sylvia B.
Grado:

They only think was that when I picked up the truck they guy told me not to worry with the engine lit because it was missing a CO2 sensor and they knew it. I was a little uneasy but I had no problems with the truck. Only 25 miles in town.

Vijay W.
Grado:

El cliente no dejó un comentario.

Hilario L.
Grado:

Excellent! Thank you ,

Jack D.
Grado:

Very nice people at this location. Trevor was courteous and helpful.

Vielisa K.
Grado:

Thank you so much for your help. Staff was super friendly and helpful. Made the whole experience a breeze

Jasper S.
Grado:

El cliente no dejó un comentario.

Jenee W.
Grado:

El cliente no dejó un comentario.

Yasmine F.
Grado:

El cliente no dejó un comentario.

Veronica H.
Grado:

El cliente no dejó un comentario.

Craig D.
Grado:

Very good but the El Camino location with the manager is best I’ve ever seen!!!

Keith A.
Grado:

Knowledgeable staff. Very attentive.

Doretha W.
Grado:

El cliente no dejó un comentario.

Molly H.
Grado:

El cliente no dejó un comentario.

Kevin H.
Grado:

El cliente no dejó un comentario.

Ramiro P.
Grado:

Great job.

Marilyn W.
Grado:

El cliente no dejó un comentario.

Sherrell W.
Grado:

Professional and very nice

Tamara R.
Grado:

El cliente no dejó un comentario.

Ervey M.
Grado:

Thank you for being there!

Linda S.
Grado:

El cliente no dejó un comentario.

Miguel L.
Grado:

Have someone ready to recover truck on check in

kim R.
Grado:

El cliente no dejó un comentario.

Binrong L.
Grado:

El cliente no dejó un comentario.

Eric D.
Grado:

Overall my experience was very positive. The only negatives where that it took more than an hour to execute the contract because of a computer glitch and the location needs more staff. The two gentlemen working did a great job but the volume of customers was more than two people could reasonably handle. A third of fourth person to check people in and out of the rentals would greatly increase efficiency.

James R.
Grado:

It was lunchtime and only ONE employee available for the whole large facility. Waited 20 minutes and finally, a new person arrived and did everything to get us out of there quickly. Very satisfied with that service once the employee got there. I would expect such a large facility to have more than one person available at lunchtime.

Griselle S.
Grado:

El cliente no dejó un comentario.

traci I.
Grado:

El cliente no dejó un comentario.

Richard G.
Grado:

El cliente no dejó un comentario.

Pravin S.
Grado:

You guys have best customer service.

Raul G.
Grado:

Stop charging so much ...I'm broke because of youz guyz

Bruce T.
Grado:

El cliente no dejó un comentario.

KELSEY S.
Grado:

El cliente no dejó un comentario.

darien B.
Grado:

Get A-1 movers off your website. The never showed up. Were extremely rude. and refused to answer our calls

Paris K.
Grado:

El cliente no dejó un comentario.

Satnam S.
Grado:

El cliente no dejó un comentario.

Steven C.
Grado:

El cliente no dejó un comentario.

Jean K.
Grado:

At this location, I had to pull up to an open gate, park, and wait for someone to come out. The gentleman, who did come out, was good at his job and the handoff was surprisingly easy.

Jeanne J.
Grado:

El cliente no dejó un comentario.

Kelly C.
Grado:

The manager Shaun was exceptionally helpful when I needed to change my rental due to snow conditions. He was also super personable and professional. His personality and the clean easy process at this Uhaul really made my day.

Donna J.
Grado:

El cliente no dejó un comentario.

Eduardo L.
Grado:

El cliente no dejó un comentario.

Karen G.
Grado:

the manager here in this location is very friendly and helpful. love this location

Tanya E.
Grado:

El cliente no dejó un comentario.

Carmina C.
Grado:

El cliente no dejó un comentario.

Tammy B.
Grado:

El cliente no dejó un comentario.

Katrina L.
Grado:

I would vhwve likevyo know The hold on my debit card would take 3-10business days . I need my money and wasn't informed how long this would take or else i wouldnt have paid all cash, I would've let u guys keep the money u already charged on card and little bit remainder cash. Now I'm out of cash and money on card til it decides to pop up back on my card.

Derrell S.
Grado:

Good service

Moses T.
Grado:

Nothing

Joshua S.
Grado:

Ask for Shaun-best in The business for Uhaul. I’ve worked with Shaun over six years with Uhaul as A moving company and I cannot tell you how invaluable he is. This location has got their stuff together and it’s thanks to Shaun and his team I can tell you that much. Always a pleasure doing business with you Shaun thank you!

Calvin J.
Grado:

El cliente no dejó un comentario.

Jason A.
Grado:

Second time I used this location and like last time, very good service. Courteous reps when getting signed up and when returning. Look forward to when they have the indoor storage ready to go. Will use this location again.

Jason B.
Grado:

Unit we were quoted was not available because it died and wouldn't restart. Prices came out twice as much the quoted amount. (As always) Staff had to rewrite the contract 3 times because they didn't know what they were doing because computer kept giving error, waisted 2 hours just to rent a van and trailer. If I wasnt under a severe time deadline I would not have used Uhaul. This company sucks everytime.

Marilyn S.
Grado:

El cliente no dejó un comentario.

Michelle F.
Grado:

The return location was amazing. Personnel was very professional. Great return location! I will recommend this location.

Rayna H.
Grado:

N/A

Antonio M.
Grado:

El cliente no dejó un comentario.

Tou V.
Grado:

easy and fast

Emele B.
Grado:

The reason I keep returning. The service is fast & efficient.

lori M.
Grado:

El cliente no dejó un comentario.

nzinga B.
Grado:

El cliente no dejó un comentario.

David H.
Grado:

El cliente no dejó un comentario.

Rodolfo V. | Overall Experience |
Grado:

you have the best employees from Jose, Shane and all the rest they are the reason i keep on coming back give them my thanks

Martin V. | Overall Experience |
Grado:

Hi

Kristin H. | Overall Experience |
Grado:

Great staff, extremely friendly and helpful, huge clean storage area!

Thomas R. | Overall Experience |
Grado:

Very positive experience. U-Box is the way to go!

don h. | Overall Experience |
Grado:

The staff was excellent. Jose and Daniel on the phone and Kayla the driver that dropped our uBox was amazing. She navigated the uBox and lift up & down our very steep driveway carefully professionally

Gerado G. | Overall Experience |
Grado:

People are so nice

Zachary W. | Overall Experience |
Grado:

Everything went smoothly shipping my property across country in a ubox.

Liz J. | Overall Experience |
Grado:

Pods were delivered to home, but no one in office was clear about the price $60-$90 ?beat up and most of them missing the included moving pads. Decided not to use them and they charged us trucking fee

No reviews have been submitted for this location.

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