Customer Reviews for U-Haul Moving & Storage of Nanuet

6,280 reviews

170 - 1st St   Nanuet, NY 10954

(845) 624-0099

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(845) 624-0099

170 - 1st St
Nanuet, NY 10954

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Enployees that I dealt with were friendly and knowledgeable.

SEANT M. 
Clasificación:
3.0

Staff , one person, was professional and quick

JOHNERNEST JR M. 
Clasificación:
1.0

Charged me a month when i only reserved it for 6hours.

Elijah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maureen C. 
Clasificación:
5.0

I was welcomed by a great friendly crew, customer service is 5 star! Thanks Angelo.....

Abraham I W. 
Clasificación:
5.0

These guys have great customer service. They hooked trailer onto my hitch and checked all lights were working. I just drove off. Same service upon return of trailer.

ALEXANDER G. 
Clasificación:
5.0

Great experience. Keep up the good work.

Jeffrey B. 
Clasificación:
5.0

all good

Lakshmi L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene W. 
Clasificación:
5.0

Can't think of any Improvements needed. The system works. People are professional and pleasant. The trucks are clean and well maintained. I do find the booking process on your website to be frustrating. Some improvement there would be appreciated!

ST ANNS C. 
Clasificación:
5.0

all good....

ronald L. 
Clasificación:
5.0

It was a pleasure The staff was pleasant Thank you

Marie Louise P. 
Clasificación:
4.0

The drivers door was broken and would not shut all the way. There was constant ringing in my ears because of the gap in between the broken door. The check engine light was also on the whole time during my rental. The gear shifter was also extremely wobbly and loose. I also think I got a 10ft truck when I ordered a 15ft so if there was a price difference I over paid for a broken vehicle

DAVID S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARONA S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sunil W. 
Clasificación:
3.0

The location is convenient, but one of the staff wasn't friendly, rude and didn't provide a good customer service ( maybe he needs to get more training in how to provide a good customer service and how to treat a customer with respect). The truck was ok and wasn't that clean and when I drove on a bumpy road, it made a lot of noise. I wish they gave me a truck with a rear camera. Voshon was friendly and kind and he was very helpful.

CORINE ODALRICK O. 
Clasificación:
5.0

The service was great! I would highly recommend this location.

Rose E. 
Clasificación:
4.0

El cliente no dejó un comentario.

SALINAC W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL C. 
Clasificación:
4.0

The truck wasn't really that clean. Empty water bottles in the door wells, and the windows are so dirty you cant see out of them. I know these are moving trucks but could have been better. The staff there are great and the technology to pick up and drop off has really improved.

Glenn O. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES J R. 
Clasificación:
5.0

El cliente no dejó un comentario.

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARREN SCOTT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas C. 
Clasificación:
5.0

The workers at this location or more accommodating than others that I have used in the past I recommend this place over all of them

TOMA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
3.0

Truck that I had was clean. But was over 100k miles and it's brakes made noise and ride was absolutely terrible. If I didn't know better truck was broken. Ride was so bad hurt my ribs as I went over bumps. Told person at checkout but the didn't seem to acknowledge. Overall experience was fine just disappointing trucks are handed out that way

Patrick M. 
Clasificación:
5.0

Personal amable

Ann C. 
Clasificación:
5.0

Super clean facility! The carts were always available and elevator is huge. Sometimes parking is limited on a busy weekend but overall it's a great place to store your belongings.

KRISTA V.  |  Overall Experience 
Clasificación:
5.0

Continue great service!

SHAWNJ W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anastasios P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDRIY V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nelson H. 
Clasificación:
4.0

El cliente no dejó un comentario.

glen C. 
Clasificación:
4.0

Good staff.

Joe C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert K. 
Clasificación:
5.0

The kid working at this location was very very nice, polite and helpful.

Nicole S. 
Clasificación:
5.0

The entire staff was just fantastic, knowledgeable, professional and helpful.

janette v.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SIKHOU K. 
Clasificación:
1.0

Was not helpful or compassionate about my situation at all.

Nancy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNISW JR S. 
Clasificación:
5.0

Safety associates very good customer service

ANDRES F. 
Clasificación:
5.0

Everyone here was helpful , nice and polite!

Stephen K W. 
Clasificación:
3.0

App is very glitchy. Truck wasn't clean. Lock to access keys was very bad. Tumblers very hard to line up and this open lock to get keys. Check engine lamp was on. There was a cell phone(which I returned to counter) and soda cans behind back seat. Floor had dirt all over it and did cargo area

Ezio B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Fnu L. 
Clasificación:
1.0

I will Never will use uhaul again

Richard H. 
Clasificación:
5.0

It's a good operation that runs smoothly. The equipment works. They also have Storage but we do not need. Manager, Chris Cruz is knowledgeable and very helpful. Staff are well trained. Maybe hiring additional staff but usually the wait is minimal. A good operation. Convenient location and the system works!

SAN ANNS C. 
Clasificación:
4.0

El cliente no dejó un comentario.

ADONIS G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Yosef G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAELJOSEPH O. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tim A. 
Clasificación:
5.0

Please have my e-mail address corrected. My e-mail address is chambc60@gmail.com and not chambb60@gmail.com. Because of this error I could not access my last receipt for Thursday August 19, 2021.

OSWING R. 
Clasificación:
3.0

Having the option to return t the truck after-hours was appreciated, but your mobile app was really cumbersome. Being dead tired after a long day of moving, I just wanted to return the truck and get home. I used the app - but it was way too long of a process. Too many questions, too many required photos - a real pain. Please streamline the process - or next time I'll spend the $20 and let you do it yourself.

Donald C. 
Clasificación:
5.0

customer service was great at this location. Employees were understanding and met all my demands.

Rubiani R. 
Clasificación:
5.0

Great staff

Richard D. 
Clasificación:
5.0

One thing: the ignition key was getting stuck and not turning. I had the play with the wheel position and make sure the transmission was all the way in park. If I hadn't had a car like that once, I would have gotten stuck in Harlem today.

DAVIDH G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Laurence H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Taryn T. 
Clasificación:
5.0

Great experience especially since I did the pre-check. The store in Nanuet is great! The only thing that might be nice is a line or area for people to go that have already done the check in. If the line is long and people are asking questions or coming in off the street and have to go through the entire process it can be frustrating when you are all set.

Harry C. 
Clasificación:
1.0

The truck a had reserved was not at the location. Had to spend more money and was greatly inconvenienced because of this mistake. u haul trucks I received were not in very good condition.

Daniel W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Keith C. 
Clasificación:
5.0

Great rates, helpful staff, easy in...easy out.

Eugene G. 
Clasificación:
5.0

Nada

Benley T. 
Clasificación:
5.0

greatly appreciated the fact that the app told me not only the number on the truck, but where it was located. Truck was cleaner than the one we got on a previous rental

Robert P. 
Clasificación:
4.0

I've rented from this location several times and every time I drop off the equipment after hours, the 24/7 truck share doesn't work. The site never pins me at the location..even after much time going through the tutorial and help. Tried allowing location on site, having my location services on and using a no private browser. I end up paying 20 bucks after trying for 15 mins then giving up. Should be easier

Gustavo R. 
Clasificación:
5.0

The Nanuet, NY location at 170 N. 1st St. is a very well kept and clean establishment. It was a pleasure to meet Sean who took care of the paperwork and getting me the keys. He was friendly and courteous and patient. He took his time with an old lady and was not hard to look at as well. I can say that. I am almost 64. Gracias.

JOELLENMARY H. 
Clasificación:
5.0

Easy to find the sized unit that is right for me, very convenient location, easy access from the street, plenty of carts to use for move in and favorably priced compared with other comparable facilities. I would highly recommend.

James R.  |  Online Move In 
Clasificación:
5.0

Great service at the Nanuet U-Haul.

Andrew D. 
Clasificación:
4.0

El cliente no dejó un comentario.

GIORGIO V. 
Clasificación:
2.0

Have your equipment inspected. I've had terrible experiences with tire pressure every rental, tire quality and master cylinders be empty of brake fluid. Totally unacceptable that I have to inspect and have these items addressed before leaving the site.

John D. 
Clasificación:
5.0

Compliment: Great and pleasant pickup/ drop off staff. Answered all my questions & I learned something new today. I didn't know dolly comes on the 20' truck. I didn't use it and didn't know it comes with a seal. It was actually in my way when loading.

Alexandra T. 
Clasificación:
5.0

Nothing :)

MICHAELBEIRNE H. 
Clasificación:
5.0

Great job as always with the staff 😊

Jimmy F. 
Clasificación:
2.0

Employees are very helpful

Jorge M. 
Clasificación:
3.0

El cliente no dejó un comentario.

DONALDKRAMER C. 
Clasificación:
3.0

The trailer I rented wasn't the size I requested. Half way down to my destination one of the tires shreds apart leaving me stranded for 3 hours. The repair person said the tires should've been replaced long before I rented the trailer.

Erik G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Gregory C. 
Clasificación:
1.0

El cliente no dejó un comentario.

SUMA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANECITA C. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAELJ R. 
Clasificación:
1.0

Don't overcharge me

CHAIM R. 
Clasificación:
5.0

Nothing. U-Haul is a world-class outfit that is well managed with friendly staff and excellent equipment. It is the ONLY place I will go to rent a van, truck, or trailer.

MARK J W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARKS H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christopher K. 
Clasificación:
5.0

Cindy was great. There was a mix-up with the date of the reservation which was my fault when I booked. She was extremely accommodating and made it happen for us. Would definitely use that location again because of her.

BENJIA D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Arthur S. 
Clasificación:
5.0

Staff was great, extremely professional and helpful. The equipment was insufficient though, the trailer crank Jack was broken.

Noah M. 
Clasificación:
4.0

You overcharged me for blankets I didn't get. I dropped the truck off after hours and couldn't have bill adjusted. This is the second tome I am telling you this with no resolution

Joseph D. 
Clasificación:
5.0

Chris the Manger went over and beyond to accommodate me.

thomas C. 
Clasificación:
5.0

Excellent customer service. Manager is doing a great job.

ELSIE Z. 
Clasificación:
4.0

El cliente no dejó un comentario.

Luis B. 
Clasificación:
5.0

I was 100% satisfied.

JAMESTHOMAS T. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRUCEWILLIAM M. 
Clasificación:
5.0

El cliente no dejó un comentario.

YEVGEN G. 
Clasificación:
5.0

The guys at the shop were friendly and professional.

Paul H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUAKOFI O. 
Clasificación:
4.0

When I made the reservation, pick-up was supposed to be in New City, NY and I was told I'd get a phone call on Tuesday night to confirm that. I did not get a confirmation, but fortunately I looked at the e-mail reservation and saw that I'd pick up the truck in Nanuet, NY. Not a problem to go there but U-haul did not notify me of the change.

Tim D. 
Clasificación:
1.0

El cliente no dejó un comentario.

Osman A. 
Clasificación:
5.0

The staff was very nice and extremely helpful.

MARGARET M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James G.  |  Online Move In 
Clasificación:
5.0

The storage manager was extremely nice and helpful. His instructions were easy to follow. Bsales rep helped me pick the right size boxes for my iitems and still be able to lift them.

MARGARET M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marian M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Courtney J.  |  First Impressions 
Clasificación:
5.0

Mr. Cruz assisted us with great customer service. He was very professional and very knowledgeable of the services provided by your company.. Mr Cruz answered all our questions, it was a good feeling to know that employees do care for their customers. Gracias

JOSEPH P.  |  First Impressions 
Clasificación:
5.0

The 2 employees in the Nanuet Branch on Sunday May 9th were very friendly and helpful

diane P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Sheena K.  |  First Impressions 
Clasificación:
1.0

Trying to get in touch with a representative was impossible- was completely inconvenienced with my pickup location and was incorrectly charged for my storage unit. Customer service was horrible

Jaclyn P.  |  First Impressions 
Clasificación:
5.0

Yvens was friendly and very helpful. He answered my questions and made me feel at ease abut my choice to store my valuables, etc. with uhaul.

delynn R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Linda L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle H.  |  Overall Experience 
Clasificación:
5.0

Chris and team are very good on their jobs plus friendly and curtesy is a norm at the store at all times

JUAN G.  |  Overall Experience 
Clasificación:
5.0

Needed to store some building materials for a very short time. It was completely free. Have rented from them in the past and would definitely recommend and use them again if and when needed. Clean, lighted, and met my needs. Very positive is the use of moving items on site. Made everything so much easier,

Janice S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

irina g.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH B.  |  First Impressions 
Clasificación:
5.0

Super clean. Super safe. Staff super Amazing!! Thank you!!

Jorge G.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David A.  |  First Impressions 
Clasificación:
5.0

Very helpful.

FERDINAND M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

scott k.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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