Customer Reviews for U-Haul Moving & Storage of Nanuet

6,338 comentarios

170 - 1st St   Nanuet, NY 10954

(845) 624-0099

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(845) 624-0099

170 - 1st St
Nanuet, NY 10954

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

IRCAMIAV V.  |  First Impressions 
Clasificación:
5.0

none

Joseph S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eduardo B. 
Clasificación:
4.0

People where good. On return could not get site to accept location for after hour drop. Jack did not work properly and it had a couple marker light out overall all was good. I'm hoping you r not going to charge me extra on the return do to problem I had with site.

SCOTTT C. 
Clasificación:
5.0

No complaints about this location I had a terrible experience however the previous night while trying to rent from another location nearby through the mobile check in process The people I was dealing with over chat and on the phone were completely incompetent and left me stranded in the middle of the night with a dying phone no truck and no way back home either Again this shop was great but if you want to improve your overall U-Haul experience please contact me regarding my experience the night before

AHARONYEHUDA G. 
Clasificación:
1.0

Elevator service was down for 4 days...

Dordy J. 
Clasificación:
1.0

Staff had not informed us that elevator was out of order when I picked up my truck rental. We had to carry furniture to the next floor but were unable to move a heavy dresser and had to store elsewhere. Staff was not helpful on providing an alternative.

Robert C. 
Clasificación:
5.0

The guys here are ALWAYS so nice, helpful and professional. I have been there three times this month. They're great! Well done!

Lana J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pinchus L. 
Clasificación:
5.0

The service rep was very helpful..

Robert R. 
Clasificación:
5.0

reserved a 12 foot open trailer from my phone.went to pick it up and location said there was no record of my reservation.this is the second time this has happened.they were unable to give me what i reserved.i had to take a 9 foot trailer and make multiple trips

FRANCISR G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARTINSIDNEY S. 
Clasificación:
5.0

Everything was great

CARENMARIE M. 
Clasificación:
5.0

First time renting a uhaul and it went well

LOUISJ T. 
Clasificación:
3.0

El cliente no dejó un comentario.

NEILLENZIE A. 
Clasificación:
4.0

Online experience. Was unable to check in or check out via website and then was told I was going to be charged a $20 fee.

ROBERTJ S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES S. 
Clasificación:
4.0

The young man who helped me unhitch the trailer was very helpful.

DONALDKRAMER C. 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICKLAWRENCE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAFAELG O. 
Clasificación:
5.0

El cliente no dejó un comentario.

CATHERINEM W. 
Clasificación:
5.0

Fast and very efficient service received at the Nanuet location I was very pleased.

Carol H. 
Clasificación:
5.0

El cliente no dejó un comentario.

JACOB K. 
Clasificación:
5.0

I am very happy with Uhaul of Nanuet. They are pleasant, helpful and extremely accomodating. NO COMPLAINTS AT ALL!!!

Lauren M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank A. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT K. 
Clasificación:
5.0

Great staff working there

JEANW B. 
Clasificación:
5.0

all good

RONALD L. 
Clasificación:
5.0

Please send me the final credit card bill

JAMESVATTAKALAM P. 
Clasificación:
5.0

The worker there was the most pleasant Uhaul staff I have ever came across. Tall young black man with braids. Wish I had his name

Marie S. 
Clasificación:
4.0

El cliente no dejó un comentario.

HARRY C. 
Clasificación:
3.0

El cliente no dejó un comentario.

Shloma A. 
Clasificación:
3.0

Make sure your systems are working properly for check in and check out. Was extremely frustrating!

Moshe B. 
Clasificación:
5.0

El cliente no dejó un comentario.

diane P.  |  Overall Experience 
Clasificación:
5.0

The guys are super nice and the equipment is in great shape. Always seem to have decent amount of inventory as well.

LANA J. 
Clasificación:
4.0

El cliente no dejó un comentario.

CYNTHIA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID L. 
Clasificación:
5.0

Angelo and Alwyn did an Awesome Job. I felt like my business was very important to them. The office was clean the online service was easy to manage. Overall, was a great experience.

Allison M. 
Clasificación:
2.0

1. I was told not to park in there lot. I had to go on the next shopping center and walk up a little hill, on the grass which it will hurt my knees. Something that I had never done when I rented a vehicle from them. 2. I received a van with a crack/broken passenger mirror. Wasn't able to move it and see as I drive. 3. I return to exchange the van with in 6 minutes. Now the other van, they didn't inspected, just gave me keys. I had to removed the cardboard sign from the windshield. Did all this happened because I paid insurance? What would happen if I wouldn't paid insurance? Not right for those people can't afford the extra $9.99 per day.

Shirley V. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES G. 
Clasificación:
5.0

Great availability of vehicles and friendly, helpful staff.

Ian T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bridget D. 
Clasificación:
4.0

The van we rented was sort of clean and pretty well-maintained. It did smell pretty bad, like someone vomited in there. And there was an alert on the dashboard the whole time about the tires which kind of freaked us out. Other than that it wasn't terrible.

Jennifer G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gary J. 
Clasificación:
5.0

Amazing crew! Thanks Nathan, wonderful service...

Abraham W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jean M. 
Clasificación:
5.0

El cliente no dejó un comentario.

James K. 
Clasificación:
5.0

El cliente no dejó un comentario.

israel R. 
Clasificación:
5.0

El cliente no dejó un comentario.

OSWING R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lawrence U. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael S. 
Clasificación:
5.0

Hand truck was small.

ANGELL S. 
Clasificación:
5.0

Staff at this location are amazing. Shawn kept his promise to call me when my truck is ready for earlier use. And Keshia who received the return equipment was very courteous, friendly, and attentive. Had a great experience with this uhaul rental at this location.

Wilbert D. 
Clasificación:
1.0

They treat u like garage

BUJAR T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy A. 
Clasificación:
5.0

There's a lot of stress for some of us when it comes to doing something unfamiliar. Everyone I interacted with, and there were a number, both in person and by phone, was very professional, respectful and helpful. All questions and concerns were satisfactorily dealt with and the information made available was comprehensive and useful- from signs in the truck, to paperwork,, to online content. A real pleasure to deal with in every way!

Robert W. 
Clasificación:
5.0

Enployees that I dealt with were friendly and knowledgeable.

SEANT M. 
Clasificación:
3.0

Staff , one person, was professional and quick

JOHNERNEST JR M. 
Clasificación:
1.0

Charged me a month when i only reserved it for 6hours.

Elijah M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Maureen C. 
Clasificación:
5.0

I was welcomed by a great friendly crew, customer service is 5 star! Thanks Angelo.....

Abraham I W. 
Clasificación:
5.0

These guys have great customer service. They hooked trailer onto my hitch and checked all lights were working. I just drove off. Same service upon return of trailer.

ALEXANDER G. 
Clasificación:
5.0

Great experience. Keep up the good work.

Jeffrey B. 
Clasificación:
5.0

all good

Lakshmi L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lori R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Deborah G. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene W. 
Clasificación:
5.0

Can't think of any Improvements needed. The system works. People are professional and pleasant. The trucks are clean and well maintained. I do find the booking process on your website to be frustrating. Some improvement there would be appreciated!

ST ANNS C. 
Clasificación:
5.0

all good....

ronald L. 
Clasificación:
5.0

It was a pleasure The staff was pleasant Thank you

Marie Louise P. 
Clasificación:
4.0

The drivers door was broken and would not shut all the way. There was constant ringing in my ears because of the gap in between the broken door. The check engine light was also on the whole time during my rental. The gear shifter was also extremely wobbly and loose. I also think I got a 10ft truck when I ordered a 15ft so if there was a price difference I over paid for a broken vehicle

DAVID S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ARONA S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sunil W. 
Clasificación:
3.0

The location is convenient, but one of the staff wasn't friendly, rude and didn't provide a good customer service ( maybe he needs to get more training in how to provide a good customer service and how to treat a customer with respect). The truck was ok and wasn't that clean and when I drove on a bumpy road, it made a lot of noise. I wish they gave me a truck with a rear camera. Voshon was friendly and kind and he was very helpful.

CORINE ODALRICK O. 
Clasificación:
5.0

The service was great! I would highly recommend this location.

Rose E. 
Clasificación:
4.0

El cliente no dejó un comentario.

SALINAC W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL C. 
Clasificación:
4.0

The truck wasn't really that clean. Empty water bottles in the door wells, and the windows are so dirty you cant see out of them. I know these are moving trucks but could have been better. The staff there are great and the technology to pick up and drop off has really improved.

Glenn O. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES J R. 
Clasificación:
5.0

El cliente no dejó un comentario.

John D. 
Clasificación:
5.0

El cliente no dejó un comentario.

DARREN SCOTT M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas C. 
Clasificación:
5.0

The workers at this location or more accommodating than others that I have used in the past I recommend this place over all of them

TOMA K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard B. 
Clasificación:
3.0

Truck that I had was clean. But was over 100k miles and it's brakes made noise and ride was absolutely terrible. If I didn't know better truck was broken. Ride was so bad hurt my ribs as I went over bumps. Told person at checkout but the didn't seem to acknowledge. Overall experience was fine just disappointing trucks are handed out that way

Patrick M. 
Clasificación:
5.0

Personal amable

Ann C. 
Clasificación:
5.0

Super clean facility! The carts were always available and elevator is huge. Sometimes parking is limited on a busy weekend but overall it's a great place to store your belongings.

KRISTA V.  |  Overall Experience 
Clasificación:
5.0

Continue great service!

SHAWNJ W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anastasios P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDRIY V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nelson H. 
Clasificación:
4.0

El cliente no dejó un comentario.

glen C. 
Clasificación:
4.0

Good staff.

Joe C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert K. 
Clasificación:
5.0

The kid working at this location was very very nice, polite and helpful.

Nicole S. 
Clasificación:
5.0

The entire staff was just fantastic, knowledgeable, professional and helpful.

janette v.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SIKHOU K. 
Clasificación:
1.0

Was not helpful or compassionate about my situation at all.

Nancy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENNISW JR S. 
Clasificación:
5.0

Safety associates very good customer service

ANDRES F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Laurence H.  |  Overall Experience 
Clasificación:
5.0

Easy to find the sized unit that is right for me, very convenient location, easy access from the street, plenty of carts to use for move in and favorably priced compared with other comparable facilities. I would highly recommend.

James R.  |  Online Move In 
Clasificación:
5.0

The staff was very nice and extremely helpful.

MARGARET M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

James G.  |  Online Move In 
Clasificación:
5.0

The storage manager was extremely nice and helpful. His instructions were easy to follow. Bsales rep helped me pick the right size boxes for my iitems and still be able to lift them.

MARGARET M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marian M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Courtney J.  |  First Impressions 
Clasificación:
5.0

Mr. Cruz assisted us with great customer service. He was very professional and very knowledgeable of the services provided by your company.. Mr Cruz answered all our questions, it was a good feeling to know that employees do care for their customers. Gracias

JOSEPH P.  |  First Impressions 
Clasificación:
5.0

The 2 employees in the Nanuet Branch on Sunday May 9th were very friendly and helpful

diane P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Sheena K.  |  First Impressions 
Clasificación:
1.0

Trying to get in touch with a representative was impossible- was completely inconvenienced with my pickup location and was incorrectly charged for my storage unit. Customer service was horrible

Jaclyn P.  |  First Impressions 
Clasificación:
5.0

Yvens was friendly and very helpful. He answered my questions and made me feel at ease abut my choice to store my valuables, etc. with uhaul.

delynn R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Linda L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSEPH B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

David A.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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