Comentarios del cliente para U-Haul Moving & Storage of Nampa

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Nampa

Grado total:

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Dawn B.
Grado:

El cliente no dejó un comentario.

John C. | First Impressions |
Grado:

Being friendly would help. The service was good, but we were treated like one more cog in the machine. Very impersonal.

nanci C.
Grado:

I prefer this location over any others in Nampa and Caldwell Idaho area!

Cj C.
Grado:

El cliente no dejó un comentario.

Thomas K.
Grado:

El cliente no dejó un comentario.

Michael D.
Grado:

El cliente no dejó un comentario.

Donna M.
Grado:

El cliente no dejó un comentario.

Richard G.
Grado:

El cliente no dejó un comentario.

Carol M. | First Impressions |
Grado:

El cliente no dejó un comentario.

JenniferAnn W. | Overall Experience |
Grado:

We were so grateful for the grace period to get the few remaining things I had left in storage due to the Covid-19 . I had to mail the keys to my daughter so she could scramble and remove what was left! Thank you!! A dollar saved.... Were dollars for essentials!!:)

Maria T.
Grado:

Linda was exceptional! Her kindness was so appreciated. She helped us find the best deal for our needs. We appreciated having someone so nice assist us!

David C.
Grado:

El cliente no dejó un comentario.

Dennis B.
Grado:

During return inspection was told that I would be charged $15 cleaning fee because 12 blankets I returned were not folded (they were folded but apparently not neat enough). I challenged the assertion as this was the first I heard of such a requirement for the blankets. I was not told this when I picked up the trailer & blankets. The inspector said it was posted on the packaging for the blankets - it was not. The inspector said was posted in the trailer - it was not. I was then told that it was posted in the trucks - I rented a trailer. I was told it was not posted in the trailers because no one got blankets for use in a trailer. I then talked to asst mgr who repeated all of the previous assertions. I refused to verify my credit card number for the additional charge. The asst mgr then forgave the fee. My issue was not the $ amount - it was assessing a fee for a requirement that was not posted or expressed anywhere during pickup, use, nor return. Very disappointing experience!

BEN R.
Grado:

Great experience as always!

Alan G.
Grado:

can't think of anything

Daniel W.
Grado:

El cliente no dejó un comentario.

Patrick P.
Grado:

El cliente no dejó un comentario.

trinia G.
Grado:

El cliente no dejó un comentario.

gerold B.
Grado:

No improvement needed. The service was excellent. The staff was very helpful.

Duane T.
Grado:

El cliente no dejó un comentario.

SCOTT L.
Grado:

All is good

Thomas Allyn S.
Grado:

The customer service was great

jim C.
Grado:

El cliente no dejó un comentario.

Travis T.
Grado:

Absolutely fantastic people, very friendly and helpful

paul K.
Grado:

El cliente no dejó un comentario.

Ted C.
Grado:

El cliente no dejó un comentario.

Modesto D.
Grado:

El cliente no dejó un comentario.

RON B. | First Impressions |
Grado:

El cliente no dejó un comentario.

Cathy B.
Grado:

I was excited that I was able to find. Cargo van and was pleased until I discovered a discrepancy with the amount of fuel in the van tank. The owner had already documented everything and handed off the contract and keys to me. Imagine my surprise and displeasure when the gas tank was different but it was too late to report it. I ended up paying for extra gas to fill it at the owners profit. I don’t like or deal with dishonest business owners.

Linda P.
Grado:

El cliente no dejó un comentario.

EMIL A.
Grado:

Always clean equipment and courteous service. K

Kelly S. | Overall Experience |
Grado:

Out of all my years of renting a storage unit, this was, by far, the absolute best. Very clean and convenient. The employees and owner were always very pleasant and willing to help.

Jared S.
Grado:

El cliente no dejó un comentario.

Kenneth B.
Grado:

El cliente no dejó un comentario.

Louis T.
Grado:

Salesperson was amazing!!!

Martha H.
Grado:

I have no complaints. I've used this location before and always been 100% satisfied.

Elaine S.
Grado:

El cliente no dejó un comentario.

Christiann C. | Overall Experience |
Grado:

El cliente no dejó un comentario.

Susan B.
Grado:

Service was excellent and the van was spotless!!

Michael B. | Overall Experience |
Grado:

All of the staff there were amazing and wonderful to work with. We especially want to give thanks to Dixie and Linda who were extremely helpful, kind, and very courteous. Thank you!

Francisco G.
Grado:

Nothing really

Michael B.
Grado:

El cliente no dejó un comentario.

Michael B.
Grado:

El cliente no dejó un comentario.

Donald L.
Grado:

We never go anywhere else! Love the location love the staff love the service!

Harry B.
Grado:

My reservation, 85953620 was not available as per our agreement. I drove to 515 N 21st Ave, Caldwell, ID and got excuses. She did not attempt to notify me it was not available and since she does not pay my labor cost and couldn't care less. She sent me to another location which I did get the trailer but cost me valuable time. I think this has persuaded me to buy my own trailer as I know it will be there when needed.

Patti R.
Grado:

El cliente no dejó un comentario.

Teresa H.
Grado:

El cliente no dejó un comentario.

NATHAN H.
Grado:

El cliente no dejó un comentario.

debbie H.
Grado:

El cliente no dejó un comentario.

Raymond W.
Grado:

El cliente no dejó un comentario.

Roberto M.
Grado:

El cliente no dejó un comentario.

Ronald H.
Grado:

It was all good. The equipment we needed was readily available.

Terry H.
Grado:

El cliente no dejó un comentario.

Brian V.
Grado:

trailer had dirt and mud around the outside as well as stones on the inside

Robert B.
Grado:

El cliente no dejó un comentario.

Derek M.
Grado:

My mom would have had it there by 10:30 but the chain wouldn’t unhook properly at the mechanic where we were getting the car serviced. The owner had to get a mechanic to crawl underneath to get it to unlatch which took awhile because we had to wait for a mechanic from inside to assist us. Therefore she was late delivering the trailer. If she had know it would double charge my credit card she would have explained it at the time of delivery which was 10:45. I do not think it is warranted to charge me when the reason was completely out of our control. Plus this made my mom late for an appointment at 11:00. I would like you to reimburse my credit card back to the original charge of $66.00 or I will dispute the charge. Thank you Derek

Dan S.
Grado:

El cliente no dejó un comentario.

Michael B. | First Impressions |
Grado:

The team at the UHaul facility in Nampa are the best we've ever experienced. We vert much appreciated their help and kindness after a very long 2 days of driving. They were a blessing to us!

Michael B.
Grado:

El cliente no dejó un comentario.

Michael B.
Grado:

Nothing needs to be improved. The team their was amazing, friendly, and very helpful. Dixie was amazing and we truly appreciated her!

Randall C.
Grado:

El cliente no dejó un comentario.

jill b. | Overall Experience |
Grado:

No complaints. We moved our RV to a location closer to home and that's saving about $50 per month.

Robert B.
Grado:

El cliente no dejó un comentario.

Frank S.
Grado:

El cliente no dejó un comentario.

JACKIE R.
Grado:

Nothing at all very helpful friendly staff and clean organized store and equipement. The store manager is very nice and helpful

Bradley B.
Grado:

El cliente no dejó un comentario.

Darren H. | Overall Experience |
Grado:

Staff was friendly, and my belongings were still there three months later when I moved out. Inside the facility was clean and nice.

Ralph G.
Grado:

Great Job. Keep doing a great job. The personal were really friendly and helpful.

Ken L.
Grado:

El cliente no dejó un comentario.

Modesto D. | Overall Experience |
Grado:

Everything is fine. Thank you.

ANN R.
Grado:

My husband was surprised how well the truck performance did on my mom's move from Arizona to Idaho. There was some passes that were hilly.

Andrew T.
Grado:

El cliente no dejó un comentario.

Israel C.
Grado:

Good location . Good service. Linda she's a very nice person. She. Help me in on my questions thanks uhaul

windle F.
Grado:

El cliente no dejó un comentario.

Evelyn T.
Grado:

El cliente no dejó un comentario.

Jeffrey W.
Grado:

El cliente no dejó un comentario.

leonard e K.
Grado:

El cliente no dejó un comentario.

Daniel K.
Grado:

El cliente no dejó un comentario.

William W.
Grado:

El cliente no dejó un comentario.

michael h. | Overall Experience |
Grado:

Thanks Linda!! You were awesome!!

Cathy W. | Overall Experience |
Grado:

Always a good experience at this facility. Have rented many units and trucks over the years and won't go anywhere else.

jeanette D.
Grado:

El cliente no dejó un comentario.

Mary R.
Grado:

El cliente no dejó un comentario.

Jeffrey A.
Grado:

El cliente no dejó un comentario.

james H.
Grado:

El cliente no dejó un comentario.

Chuck E.
Grado:

Had a last minute equipment change, it was handled without any problems. Excellent job!!!

Kenneth P.
Grado:

Larger customer parking... lol..

BEN R.
Grado:

Amazing!!

Maria S.
Grado:

Excellent customer service, quick and easy.

Jeffery W.
Grado:

I've rented several Uhauls throughout my life. Never had a problem. However, I noticed that this vehicle (10') was the best maintained I've ever had. Courteous and friendly service, hand's down, at this location. Not to mention, convenient. Furthermore, whatever you're paying Dixie, is not nearly enough. She's a delight! Jeff

Jennifer H.
Grado:

El cliente no dejó un comentario.

Ann W.
Grado:

El cliente no dejó un comentario.

BEN R.
Grado:

Excellent service!

BEN R.
Grado:

Excellent service!

Jon H.
Grado:

El cliente no dejó un comentario.

Ann W.
Grado:

El cliente no dejó un comentario.

Lisa T.
Grado:

professional, courteous great service

Edward P.
Grado:

The staff was friendly, knowledgeable, and very helpful.

Paul P.
Grado:

Nothing...it was great...

Chad S.
Grado:

Linda and Randy always make it happen! Appreciate all the hard work that you and your team do. See you all next time.

Steven H.
Grado:

Thank you to the young man that helped me today...very professional!

Kevin P.
Grado:

I called in tho left them know i was going tho be appeox 2 hours late enough return....I was told that was fine and the women i spoke tho said she should tell them...ABSOLUTELY NOT TOLD THAT I WOULD BE CHARGED ANOTHER DAY. But i was charged anyway. Manager said it's 24 hour increments and wouldn't change THAT! If i had been told that i would have kept it.... needless to say, I won't be going back.

Ann W.
Grado:

El cliente no dejó un comentario.

Jackie R.
Grado:

Friendly staff and excellent customer setvice

Michael B.
Grado:

El cliente no dejó un comentario.

EMIL A.
Grado:

El cliente no dejó un comentario.

Dale D.
Grado:

El cliente no dejó un comentario.

Neil H.
Grado:

El cliente no dejó un comentario.

tony K.
Grado:

El cliente no dejó un comentario.

Renee R.
Grado:

Smooth process thank you

Rich W. | First Impressions |
Grado:

All went well.

Katie H. | Overall Experience |
Grado:

The manager of this U-Haul storage business was great’

Isaac M.
Grado:

It I was not the customer service. That was great. But on the maintenance side they could maintain the trucks better

KEN H.
Grado:

El cliente no dejó un comentario.

Elena G.
Grado:

Linda has always been helpful and her staff have great customer service.

gary p. | First Impressions |
Grado:

Very friendly manager and very helpful

Christiann C. | First Impressions |
Grado:

Very friendly, efficent, fast service.

jeanette g. | Overall Experience |
Grado:

The inside staff (lady that helped me inside went above and beyond for me. I came in crying as my husband moved out and divorced me with no warning)! She was so kind and patient and helpful!

Kimberly M. | First Impressions |
Grado:

I got a storage unit & was all moved in, went home & logged onto uhaul.com to check my account, but there was a different unit on my account. they gave me the wrong unit, so had to move the right unit

william h. | First Impressions |
Grado:

Friendly and efficient

pam j. | First Impressions |
Grado:

Thanks so much for you help. The manager was amazing.

James M. | Overall Experience |
Grado:

The service I experienced was over the top! Needed a 17 footer which was unavailable when I called! Within minutes of hanging up I received an email confirming my order and the guarantee on my order

erin c. | First Impressions |
Grado:

Nothing needs to be improved. Lisa and Dixie were 2 of the most amazing and helpful women. They answered all of my questions and concerns.

veronica l. | First Impressions |
Grado:

The best experience ever.

sondy u. | Overall Experience |
Grado:

This is a busy place but the staff is always professional and courteous.

Alan G. | Overall Experience |
Grado:

US Veteran Brad, you are the best! Awesome service, he cleared up all my confusion and provided me with great solutions. You made my move easier for sure! Thank you so much! I appreciate your help!

Renee M. | Overall Experience |
Grado:

Very helpful staff. Explained everything to me. :)

leslie h. | Overall Experience |
Grado:

The location is in such a place as it is sometimes difficult to get in. The parking is too limited, but everything else is ok

RICHARD L. | Overall Experience |
Grado:

Linda Hudson, General Manager, and her staff in Nampa, ID could not have been kinder nor more helpful. The next time we are in need of equipment to move items we shall definitely use UHaul.

Michelle H. | First Impressions |
Grado:

Friendly and helpful people.

janine p. | Overall Experience |
Grado:

My experience was excellent.

David B. | Overall Experience |
Grado:

Linda was awesome and helpful!

Ruben R. | Overall Experience |
Grado:

Perfect customer service, can't get better than perfect.

mike T. | Overall Experience |
Grado:

past due charges & fees waved when i moved out, made up for the mileage overcharge & blanket (which i never used) charge on the truck i rented, & the miscommunication. great friendly staff too.

MICHELLE P. | Overall Experience |
Grado:

In my opinion if uhaul is not willing to issue a partial refund on their prepaid units (you have to pay for the month in advance) then they should not be allowed to rent out the unit ASAP!

beth b. | First Impressions |
Grado:

Nice, friendly staff...very helpful.

Christopher P. | Overall Experience |
Grado:

Very friendly staff and easy to work with

David B. | First Impressions |
Grado:

Excellent service. Thanks

Ben R. | First Impressions |
Grado:

Mind blown by the amazing customer service, and attention to detail paid. I would highly reccomend this location to anyone looking for storage or a rental truck.

crystal d. | First Impressions |
Grado:

They are rude and very unprofessional. I would rather drive to Boise then go back to this location. I will be taking my business somewhere else.

Thomas K. | Overall Experience |
Grado:

The lighting in my unit needed to be fixed because there's no sensor where it would turn on where I was at you have to walk through the end of the hallway and that needs to be attended

Carol M. | First Impressions |
Grado:

We had an excellent experience. The storage unit is clean, climate controlled and the best storage unit I've ever used. The price is very good and very fair. I highly recommend them.

Iris G. | First Impressions |
Grado:

I felt that your representative was overworked. He was alone and there was quite a few of us waiting.

Joan M. | Overall Experience |
Grado:

Satisfied

sydnie c. | First Impressions |
Grado:

The handsome gentleman that helped me was very helpful, answered all of my questions, got my unit ready to go and his customer service was excellent.. Much appreciated. :)

meagan r. | First Impressions |
Grado:

Seth was extremely helpful & went above expectations

LINDA M. | Overall Experience |
Grado:

Great location

James S. | First Impressions |
Grado:

They did a nice job setting me up and answering my questions it was all positive

Keith M. | First Impressions |
Grado:

Very friendly and helpful

Brian T. | Overall Experience |
Grado:

I was very impressed with the cleanliness and security of the storage units.

SHAWN T. | Overall Experience |
Grado:

Always enjoy working with Linda and her crew. They go above and beyond each time.

Rob S. | Overall Experience |
Grado:

Very helpful and friendly staff

PHYLLIS E. | Overall Experience |
Grado:

Excellent service, met my needs no matter what. Great manager, and assistants very trustworthy business.

Nancy M. | First Impressions |
Grado:

Very nice, very helpful.

denita s. | Overall Experience |
Grado:

Very good place to rent from

BRIAN M. | Overall Experience |
Grado:

A++

Debra G. | First Impressions |
Grado:

They are great and very helpful

Aimee M. | Overall Experience |
Grado:

Would highly recommend this facility!! Great customer service, excellent facility. Definitely 5 star🌟🌟

Elizabeth H. | First Impressions |
Grado:

Very friendly and helpful

Jared C. | First Impressions |
Grado:

The General Manager is very helpful.

Robert O. | Overall Experience |
Grado:

Linda and her crew were wonderful! As with most moves, things became hectic and Linda gave us great prices, practical advice and more than that, the customer service at this business is outstanding!!

Aimee M. | Reservación |
Grado:

The team at this location went above and beyond to help my family get my belongings into storage. I can't wait to move there and meet the staff they were incredible.

Don M. | Overall Experience |
Grado:

Great staff thanks!!!

Bob S. | Overall Experience |
Grado:

a

kyle j. | Overall Experience |
Grado:

I was not satisfied with my experience my uboxes were late, and no one contacted me to inform me as to when they would arrive. It was an inconvenience to have people at my home ready to unload and h

Lisa D. | Overall Experience |
Grado:

Everything was great until we moved out. That is not the correct move out date. I called and spoke with a lady. And we moved out on 10/19. The lady working there that day was extremely rude

Feal P. | Overall Experience |
Grado:

Great service.

WILLIAM R. | Overall Experience |
Grado:

Outstanding customer service.

Beatrix F. | Overall Experience |
Grado:

Delivery of ubox went smoothly. Pickup of empty ubox went so smooth I didn't even hear them pick it up. Would definitely use uhaul/ubox again. Would use helping hands again for load/unload of ubox.

Peter H. | Overall Experience |
Grado:

Very helpful staff. Back of the lot needs to be cleaned up

Carolyn M. | Reservación |
Grado:

great service

Resa C. | Reservación |
Grado:

Website allowed me to make a reservation, had me pay for it, but then I learned there wasn't any space available. This needs to be fixed. Not the fault of the storage facility, a technical issue.

KATHRYN R. | Overall Experience |
Grado:

Great customer service. Thank you!

PHYLLIS E. | Reservación |
Grado:

Great service done with no fuss. Very professional Mgr. Linda gets everything done when you need it . Best U Haul service I have ever experienced.

john l. | Overall Experience |
Grado:

Thank you uhaul for being so very nice holding an item we left until we could pick it up not many places would have done that. You guys are Awsome

STEVE C. | Reservación |
Grado:

Very nice helpful people. Refund process a tad long but taken care of but 4.00 short however. Not cool. Will consider renting in the spring when we will be making our move.

FERNANDO L. | Reservación |
Grado:

I was rented a unit that did not exist the facility was under construction the owner of the facility was rude and obnoxious cancelled my request and dismissed me

Debbie H. | Reservación |
Grado:

There was a major issue with our rental from the California store to the Idaho store and the man in Idaho was great as we were very upset with what happened. I can commend him with a job well done.

Stephanie N. | Reservación |
Grado:

Fast and fantastic customer service!

glen d. | Overall Experience |
Grado:

Great storage facility. The only downside which is why I didn't rate it 5 stars, is the available space near the office. Very confined and congested. Otherwise it's great.

KATHRYN R. | Reservación |
Grado:

Everyone was very helpful. Thank you.

Patti T. | Reservación |
Grado:

Great facility and helpful people! Will recommend to friends and family.

Angela H. | Overall Experience |
Grado:

Overall great experience

Robyn E. | Overall Experience |
Grado:

When I got 2 pods, not 3, I was on the phone for 45 minutes. Near closing, worker told my dad to go past the gates and take time. Locked him in. Wouldn't come to door when I knocked on door for help.

Amy F. | Overall Experience |
Grado:

we couldn't access our unit after 7 PM, or whenever we needed to. No light in the unit, hard to see anything. Raise in rent ridiculous, already too high, staff not very friendly for most part

Janis W. | Overall Experience |
Grado:

There's a sharp drop-off at the doorway to the inside storage facility. It was very difficult for me to get the cart in/out. Driveway is very narrow. Friendly staff, nice and clean inside.

AMBER S. | Overall Experience |
Grado:

I was very pleased with their service

TONY H. | Overall Experience |
Grado:

nice storage unit. with a good staff.

Heather S. | Overall Experience |
Grado:

Great service, easy to get what I needed when I needed it. Never worried about safety and security.

Jodi H. | Overall Experience |
Grado:

This was the very best experience I have ever had renting anything. Linda was the most friendly and accommodating customer service representative. This day and age,that is hard to find. Thank you!

richard n. | Overall Experience |
Grado:

Great expierwnce. Always thete to help!

No reviews have been submitted for this location.

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