Comentarios de los clientes para U-Haul Moving & Storage of Nampa

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Nampa

Clasificación general:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Andre Z.
Clasificación:

The truck, and the items I purchased to help us move were ready and waiting when we got there at 0800. Very excellent.

Lisa F.
Clasificación:

James was incredibly kind, joyful, and knowledgeable. He got us into the right trailer when he found out what we were doing and made a stressful day more pleasant. Thank you! Wishing you all the best, Fred and Lisa

Hugh S.
Clasificación:

El cliente no dejó un comentario.

tyler S.
Clasificación:

Fire Dixie. She is awnry and not pleasant to be around. Find some cute 20 somethin girl that doesn't have an attitude and that will work for less.

Sean B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Zachary C.
Clasificación:

El cliente no dejó un comentario.

Frank G.
Clasificación:

El cliente no dejó un comentario.

James H.
Clasificación:

El cliente no dejó un comentario.

Brandi Z. | Overall Experience |
Clasificación:

The storage facility itself seemed safe and well lit. However, the staff was incredibly rude. The man who initially helped us with our storage rental had no kind tone at all. There was no pleasantness and he was very abrupt, seeming annoyed that we were even there. His communication skills were severely lacking and when I would ask to clarify something, he would snap back at me with a response. For example, my boyfriend and I were standing in front of him and my name is on the rental but my boyfriends card was on the rental. The man, while looking down, abruptly said "I need to see an ID" I asked if he needed mine or my boyfriends. He looke dup, rolled his eyes, signed and said rudely "Well, it's your name on the rental isn't it? Guess that means I need yours, doesn't it?." And then wen back to what he was doing. The attitude continued for the entire rental situation. We decided to cancel our reservation immediately due to the service. I don't want to give money to that kind of service nor do I feel comfortable leaving my belongings in a facility run by someone with that sort of attitude. We made sure to tell others not to go to that facility as well. IN addition, we also returned our 26' uhaul rental from our one way move to this facility and received rude guest service from the older lady who worked at the facility. Her tone was extremely condescending. She got in the truck and said "So you couldn't fill the tank?" I said oh itw as only at half a tank when we picked it up Her reply was very condescending tone "Well, that's not half a tank baby-girl" Um, I am a 46 year old mom and grandmother. I have a college degree and lots of life experience, I do not appreciate being talked down to by her. It was a hair of a mark under the half. We will never use this facility again.

Ben M.
Clasificación:

Very friendly service got in and got out and had a great time people are friendly and cancer concerned about our needs I appreciate all the help

David M.
Clasificación:

Even though the vehicle had a problem, the staff handled it very well

Lionel H.
Clasificación:

El cliente no dejó un comentario.

Darren M.
Clasificación:

Keep on doing what you are doing. Excellent service

Robert S.
Clasificación:

El cliente no dejó un comentario.

Quenton K.
Clasificación:

El cliente no dejó un comentario.

sherry V.
Clasificación:

This is the greatest location ever. I have used U-haul in every move and I have to say this location is the most helpful and friendly location. Linda and Dixie are the best.

JOSE N.
Clasificación:

The items were off site but the personnel was gulp full to guide them.

Dominic C.
Clasificación:

Best uhaul facility ever. The workers there were fast, friendly and had everything ready to go.

Noel S.
Clasificación:

El cliente no dejó un comentario.

Craig J.
Clasificación:

Lady in the office is awesome!! Professional and courteous.

denise f. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Joshua S.
Clasificación:

El cliente no dejó un comentario.

Sandra C.
Clasificación:

The staff here is wonderful! I have used this location several times and because they are to helpful and fun to do business with I will go out of my way to continue my relationship with these wonderful people!

CRYSTAL R. | First Impressions |
Clasificación:

This site is by far the best. They are always friendly and the management is amazing!! They work with you every step of they way!

ANDREA S. | Overall Experience |
Clasificación:

Linda and her team are amazing. I had a storage there for almost 14 years. Had moved away from Idaho. The storage was filled with all of my husband's things who had passed away. I had to come back to the area for a family emergency and they were extremely accommodating and helpful to me to get my storage cleaned out. Linda and her team are one of a kind and I would highly recommend her facility to anyone in the area.

Lee G. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

rodlofo s. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jeffrey D. | First Impressions |
Clasificación:

Very easy to do business with, pleasant and helpful.

Weslee W. | First Impressions |
Clasificación:

Easy to work with

Tracy M. | Online Move In |
Clasificación:

The staff were amazingly helpful and made a tough job easier. The only gripe I have is the online rental said it came with a lock for free, but I had to pay for a lock instead - you just need to match your marketing.

MIKE M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Atziri N.
Clasificación:

Made our drop off process easy. Personnel was helpful and friendly.

STACEY S. | First Impressions |
Clasificación:

Linda is very nice. She was very real and honest. I liked talking to her. I can't remember her husband's name, but he went out of his way to exceed my expectations. I will rent my storage unit happily. I'll refere this business to anyone I hear that needs rental options.

Sherry G.
Clasificación:

El cliente no dejó un comentario.

SHERRY ADELE G.
Clasificación:

El cliente no dejó un comentario.

Melissa M.
Clasificación:

El cliente no dejó un comentario.

Randy N.
Clasificación:

El cliente no dejó un comentario.

SAM B. | First Impressions |
Clasificación:

Linda is awesome

MATTHEW E.
Clasificación:

The last minute changes to the pick up times and locations was unacceptable. At the three different locations that I had to go to there was nothing that they did or could do to help. Just horrible! The crew in nampa was amazing! You really need to work on the South Bay crew.

Josh R.
Clasificación:

El cliente no dejó un comentario.

Susan T.
Clasificación:

The parking lot is a nightmare, you really need to do something about the traffic flow. The employees are fantastic and helpful!

John H.
Clasificación:

Pop

Ashley B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Stan A. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Michelle Z.
Clasificación:

El cliente no dejó un comentario.

DEBRA W.
Clasificación:

I

PAMELA E.
Clasificación:

Again this place was so busy. However, when I found the storage unit was too small for all my possessions Damian and Dixie went above and beyond to find me a bigger storage unit for me to rent. Great service!

Ronald T.
Clasificación:

El cliente no dejó un comentario.

Larry C.
Clasificación:

Dixie was absolutly the best. She did it all an great attitude.

Frances S.
Clasificación:

I had such a great experience there the other day. The bathroom was spotless and the service made me feel right at home. The process to pick up and drop off was so easy. Thank you so much for being so kind to us when we were there.

Russell M.
Clasificación:

Night drop off. No contact with employees.

Dean L. | First Impressions |
Clasificación:

Great facility. Friendly and professional staff!

Robert W.
Clasificación:

My only question is I don't understand why I was not able to rent a full trailer / Auto Transport with the size of vehicle that I have. the vehicle I own is capable of hauling 4 ton of hay on a 20-foot gooseneck your service will not allow me to haul a Jimmy Blazer. I just cannot believe U-Haul expects people to come in with a 4500 dually ton-and-a-half vehicle to haul another vehicle in the past I have been able rent a full car hauling trailer from your company but now I'm not allowed to yes I'm disappointed

Frank G.
Clasificación:

El cliente no dejó un comentario.

Stephen D.
Clasificación:

El cliente no dejó un comentario.

Michael C.
Clasificación:

They have terrible customer service here and could care less about helping. I went inside to check the auto transporter in. My father in law stayed outside to unload the car with the u hual employee. The employee said it was ready to back up. My father in law back it up and the uhual worker told him to go but then help up his hand. Father in law was confused what he was telling him to do since he never yelled stop and it ripped off my undercarriage and wheel well plastic. Why would he have my father in law back up if it was not unhooked? Negligence on his part. I asked the employee why he did not say anything - he told me, “I held my hand up for him to stop and he didn't and then I just let him go because he already did damage.” I told this to the manager and she said that he usually says stop. I said he did not this time and she had no response and never said sorry that happened. He never apologized. I am filing a claim for them to cover the damage because we backed up the car after he told us we could. He supposedly unstrapped everything as my father in law and I do not know how to do that. I tried to tell him about how the truck had a blow out and how bad the alignment was and the tire pressure low and the lights not working on the trailer. He did not seem to really take it in or ask any questions or check anything so later I tried to let him know so the next driver would be safe. He told me yeah, you already told me and shut down any other information I was trying to give him. Overall terrible experience. Can tell they do not care about the customer and do not care much for my car and the damage done. Will tell people to avoid this place.

RON B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Timothy H.
Clasificación:

El cliente no dejó un comentario.

robert D.
Clasificación:

Need to clean the trucks. Not even washed. Old bugs splattered all over the front and windows. Truck overall was just filthy. Shows the company does not care about image.

Scott D.
Clasificación:

Don't over charge customers to use a tow dolly when there vehicle has broken down and they do not have ability to return to original store when it is only going 15 miles. I was charged $103 instead of $44.00 because I returned it to a uhaul by my house. The return agent even said it was excessive and said they have trailers going to California for $70.00

Paul E.
Clasificación:

Great service! Prompt, friendly and good price.

carolyn c. | Overall Experience |
Clasificación:

I know my unit was sold off and my ex boyfriend said he would be the one to take care of it but he never did. Now I'm in an odd situation. But the over all experience was great!

Alan K.
Clasificación:

Linda was super helpful and the rest of her staff was courteous and super quick with my returns. Thank you for the great service!

Frank C.
Clasificación:

El cliente no dejó un comentario.

Curtis A.
Clasificación:

El cliente no dejó un comentario.

jennifer M.
Clasificación:

Nothing. They did a great job.

Bianca H. | First Impressions |
Clasificación:

Long wait when checking in

Kelly C.
Clasificación:

Help adjusting the mirrors would have been nice.

Derek F.
Clasificación:

Great service and quality equipment!

Lynda C.
Clasificación:

El cliente no dejó un comentario.

Ronald S.
Clasificación:

Stored personal property at drop off location making it very easy accommodating and free storage for a month was a great savings .. thanks U-Haul Ron Smith:)..!!

Frances A.
Clasificación:

This is my favorite U Haul to rent from. The staff are always friendly, the equipment is clean and well maintained. I feel confident I will make it to my destination.

Edward H.
Clasificación:

El cliente no dejó un comentario.

Jordan V.
Clasificación:

El cliente no dejó un comentario.

Jack W.
Clasificación:

El cliente no dejó un comentario.

Robert P.
Clasificación:

This is the best Uhaul location I have ever used. Everyone is friendly knowledgeable. I would recommend this location to everyone I know.

Matthew G.
Clasificación:

El cliente no dejó un comentario.

Donald G.
Clasificación:

El cliente no dejó un comentario.

Douglas V. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Douglas V.
Clasificación:

El cliente no dejó un comentario.

Joely G.
Clasificación:

El cliente no dejó un comentario.

Gregory B.
Clasificación:

See above comments and figure it out.

Jason R.
Clasificación:

Very nice staff. Clean place well organized,and easy location.

George G. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

David A.
Clasificación:

El cliente no dejó un comentario.

richard G.
Clasificación:

Miles given for trip only take into account from the pickup location to drop off location. They do not allow for distances to your location of picking up or dropping off your items or differences in distances due to changes in course due to weather or traffic related changes. Your policy should at least be explained prior or at the time of pickup.

Celeste P.
Clasificación:

El cliente no dejó un comentario.

RONALD G.
Clasificación:

El cliente no dejó un comentario.

Stanley L.
Clasificación:

None

Stanley L.
Clasificación:

None

Sondra K.
Clasificación:

The counter person with whom I spoke was very abrupt, almost to the point of rudeness, despite the fact that that I was quite patient and courteous with her. As a fat person, I found it impossible to access the driver's side of the truck as it was parked within 18 inches of the adjacent vehicle (the mirror of which was blocking my vehicle's mirror, making it impossible to back up without hitting that mirror). If UHaul and this location expect repeat business and word of mouth advertising, a professional demeanor by all staff should be encouraged.

MARIA M.
Clasificación:

El cliente no dejó un comentario.

Weslee W.
Clasificación:

Nothing

Ronald R.
Clasificación:

El cliente no dejó un comentario.

Dennis C.
Clasificación:

26 ft truck was clean and ready as promised. Staff was pleasant and ck in was quick. Return was the same. Very quick and easy. Highly recommend this location.

Ian M.
Clasificación:

It was too expensive for a short term rental.

Jeffrey W.
Clasificación:

El cliente no dejó un comentario.

Autumn B.
Clasificación:

El cliente no dejó un comentario.

Sarah P.
Clasificación:

El cliente no dejó un comentario.

Barbara S.
Clasificación:

I ordered 3 U-haul containers each on different dates. Not once did I receive the call the day before letting me know when the container would be available for pick up. I had to go through the U-haul calling system the day of each time being a half hour or more before I found out what time I could pick up the container. This information should be available online.

Rich R.
Clasificación:

El cliente no dejó un comentario.

Timothy S.
Clasificación:

El cliente no dejó un comentario.

Nicholas I. | Overall Experience |
Clasificación:

Linda was great. This particular location is absolutely the best uhaul I have ever visited. In the past I have had bad experiences with other uhaul locations but this one was great. I just want you to know that Linda goes above and beyond and that this location is a good example of how I would imagine a uhaul should be run. The check in/out processes were easy and quick. The staff was helpful and knowledgeable and professional. They clearly care about the customer. I’m telling you, it is SO much better than any other uhaul I can remember ever visiting. I don’t normally leave reviews but this was such a positive experience I felt the need. Also, by the way, I was never asked to leave a review.

William L.
Clasificación:

The attendant came out to meet us before we had to go inside. Very friendly and helpful.

Christian F.
Clasificación:

El cliente no dejó un comentario.

AMY L.
Clasificación:

El cliente no dejó un comentario.

Peter P.
Clasificación:

El cliente no dejó un comentario.

Steven D.
Clasificación:

El cliente no dejó un comentario.

Jean M.
Clasificación:

Great service

Ruben L. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

John W.
Clasificación:

El cliente no dejó un comentario.

Ralph D.
Clasificación:

Should be able to rent at 4 hour minimum. I needed a car hauler for 2 hours but had to pay for 24 hours.

River W.
Clasificación:

El cliente no dejó un comentario.

April O.
Clasificación:

Absolutely an awesome experience !!

PENNIE C.
Clasificación:

This location was really awesome! I've rented from others and the trucks were not as clean. And - I rented a 10' truck, not realizing that it didn't have a ramp. When I called, the manager was understanding and friendly. She helped me switch out the trucks for one with a ramp. She was quick, the staff was friendly and efficient. Kudos! Well done!

Tracy M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Rebecca G.
Clasificación:

El cliente no dejó un comentario.

KESHIA W.
Clasificación:

ALWAYS a pleasure to work with Lind and her crew!! Thanks for everything!!!

James Z.
Clasificación:

El cliente no dejó un comentario.

Edward H.
Clasificación:

When I brought the truck in they went over it and cleaned it throughly for the next customer! Outstanding service!!

Kay Lynn G.
Clasificación:

El cliente no dejó un comentario.

Riversteadt L.
Clasificación:

The Nampa personnel were so great to work with. We actually enjoyed our interaction. They anticipated our needs and were friendly and professional. Would definitely recommend!

William S.
Clasificación:

Great experience, no improvement needed.

BRYCE B.
Clasificación:

El cliente no dejó un comentario.

MIKE M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

ANGELLENNA G. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Tiavone D. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Placido R. | Overall Experience |
Clasificación:

good

Jocelyn L. | Overall Experience |
Clasificación:

Lighting in storage unit would be helpful for seeing items in unit team member who checked us out was great!

paul s. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

paula s. | First Impressions |
Clasificación:

Great service. Linda is awesome!

Paula S. | First Impressions |
Clasificación:

I paid a $60. Deposit on furniture pads and was told the co had a record so no need for me to keep receipt. No one had a record. I lost $60 deposit!

Stan A. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Brad V. | Overall Experience |
Clasificación:

Linda was awesome. We originally had storage scheduled at the Garden City location. When we arrived with a Uhaul truck full of furniture and a tight time frame, the manager said the unit was rented to another person, even though we had a confirmation. He shrugged it off like it was not his problem and told us to try another location. Although the second location was a lot more helpful, he also had no units. When we arrived in Nampa (30 minutes away and our 3rd attempt), Linda was extremely helpful and got us a large, clean storage unit and was very friendly and accommodating. I would recommend her Nampa storage unit to anyone in the area!

jessica t. | Overall Experience |
Clasificación:

Linda was always a help! Amazing customer service! What a great staff. Everyone was always helpful.

E. Chris M. | First Impressions |
Clasificación:

Linda was incredibly helpful and made the entire process very easy! We were a bit turned around as we took a back way to get to the facility. I called to ask about pulling in as we are new trailer owners and backing up is a bit scary. Linda wasn’t able to pick up the call and I didn’t leave a message, but within 5 minutes she called me back anyhow and gave us great advice so we didn’t have to back up our rig. I was impressed! She was very professional and had a great sense of humor which our family appreciates!!! It is a little drive for us, but well worth it. We will be sharing our experience with friends and highly recommend working with Linda.

Alan D. | Overall Experience |
Clasificación:

I loved working with the staff! They were all very friendly and helpful!

Placido R. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

JULIE R. | Overall Experience |
Clasificación:

The manager Linda was excellent and very helpful to work with. Then there are other's that need to learn customer service skills and stop being g a jerk and rude. I rented a storage unit for over six years and paid plenty for it

andra S. | Overall Experience |
Clasificación:

Everything was great except it was to hard moving into and out the indoor storage units.

Dale M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

william h. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Joyce J. | Overall Experience |
Clasificación:

The local representatives are beyond helpful and accommodating but dealing with the national help line leaves something to be desired as they are very disconnected.

Misha B. | Overall Experience |
Clasificación:

Amazing! Not only did they accommodate our changes in travel, but they had a perfect sized unit and honored our 30 days free storage without hesitation! I would recommend them any day to anyone that needs storage OR a moving truck/trailer!

gary s. | First Impressions |
Clasificación:

Pricing for storage of my fifth wheel was (is) very reasonable.

Frank C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jamie N. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

James M. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Genny C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

John C. | First Impressions |
Clasificación:

Being friendly would help. The service was good, but we were treated like one more cog in the machine. Very impersonal.

Carol M. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

JenniferAnn W. | Overall Experience |
Clasificación:

We were so grateful for the grace period to get the few remaining things I had left in storage due to the Covid-19 . I had to mail the keys to my daughter so she could scramble and remove what was left! Thank you!! A dollar saved.... Were dollars for essentials!!:)

RON B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Kelly S. | Overall Experience |
Clasificación:

Out of all my years of renting a storage unit, this was, by far, the absolute best. Very clean and convenient. The employees and owner were always very pleasant and willing to help.

Christiann C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Michael B. | Overall Experience |
Clasificación:

All of the staff there were amazing and wonderful to work with. We especially want to give thanks to Dixie and Linda who were extremely helpful, kind, and very courteous. Thank you!

Michael B. | First Impressions |
Clasificación:

The team at the UHaul facility in Nampa are the best we've ever experienced. We vert much appreciated their help and kindness after a very long 2 days of driving. They were a blessing to us!

jill b. | Overall Experience |
Clasificación:

No complaints. We moved our RV to a location closer to home and that's saving about $50 per month.

Darren H. | Overall Experience |
Clasificación:

Staff was friendly, and my belongings were still there three months later when I moved out. Inside the facility was clean and nice.

Modesto D. | Overall Experience |
Clasificación:

Everything is fine. Thank you.

michael h. | Overall Experience |
Clasificación:

Thanks Linda!! You were awesome!!

Cathy W. | Overall Experience |
Clasificación:

Always a good experience at this facility. Have rented many units and trucks over the years and won't go anywhere else.

Rich W. | First Impressions |
Clasificación:

All went well.

Katie H. | Overall Experience |
Clasificación:

The manager of this U-Haul storage business was great’

gary p. | First Impressions |
Clasificación:

Very friendly manager and very helpful

Christiann C. | First Impressions |
Clasificación:

Very friendly, efficent, fast service.

jeanette g. | Overall Experience |
Clasificación:

The inside staff (lady that helped me inside went above and beyond for me. I came in crying as my husband moved out and divorced me with no warning)! She was so kind and patient and helpful!

Kimberly M. | First Impressions |
Clasificación:

I got a storage unit & was all moved in, went home & logged onto uhaul.com to check my account, but there was a different unit on my account. they gave me the wrong unit, so had to move the right unit

william h. | First Impressions |
Clasificación:

Friendly and efficient

pam j. | First Impressions |
Clasificación:

Thanks so much for you help. The manager was amazing.

James M. | Overall Experience |
Clasificación:

The service I experienced was over the top! Needed a 17 footer which was unavailable when I called! Within minutes of hanging up I received an email confirming my order and the guarantee on my order

erin c. | First Impressions |
Clasificación:

Nothing needs to be improved. Lisa and Dixie were 2 of the most amazing and helpful women. They answered all of my questions and concerns.

veronica l. | First Impressions |
Clasificación:

The best experience ever.

sondy u. | Overall Experience |
Clasificación:

This is a busy place but the staff is always professional and courteous.

Alan G. | Overall Experience |
Clasificación:

US Veteran Brad, you are the best! Awesome service, he cleared up all my confusion and provided me with great solutions. You made my move easier for sure! Thank you so much! I appreciate your help!

Renee M. | Overall Experience |
Clasificación:

Very helpful staff. Explained everything to me. :)

leslie h. | Overall Experience |
Clasificación:

The location is in such a place as it is sometimes difficult to get in. The parking is too limited, but everything else is ok

RICHARD L. | Overall Experience |
Clasificación:

Linda Hudson, General Manager, and her staff in Nampa, ID could not have been kinder nor more helpful. The next time we are in need of equipment to move items we shall definitely use UHaul.

Michelle H. | First Impressions |
Clasificación:

Friendly and helpful people.

janine p. | Overall Experience |
Clasificación:

My experience was excellent.

David B. | Overall Experience |
Clasificación:

Linda was awesome and helpful!

Ruben R. | Overall Experience |
Clasificación:

Perfect customer service, can't get better than perfect.

mike T. | Overall Experience |
Clasificación:

past due charges & fees waved when i moved out, made up for the mileage overcharge & blanket (which i never used) charge on the truck i rented, & the miscommunication. great friendly staff too.

MICHELLE P. | Overall Experience |
Clasificación:

In my opinion if uhaul is not willing to issue a partial refund on their prepaid units (you have to pay for the month in advance) then they should not be allowed to rent out the unit ASAP!

beth b. | First Impressions |
Clasificación:

Nice, friendly staff...very helpful.

Christopher P. | Overall Experience |
Clasificación:

Very friendly staff and easy to work with

David B. | First Impressions |
Clasificación:

Excellent service. Thanks

Ben R. | First Impressions |
Clasificación:

Mind blown by the amazing customer service, and attention to detail paid. I would highly reccomend this location to anyone looking for storage or a rental truck.

crystal d. | First Impressions |
Clasificación:

They are rude and very unprofessional. I would rather drive to Boise then go back to this location. I will be taking my business somewhere else.

Thomas K. | Overall Experience |
Clasificación:

The lighting in my unit needed to be fixed because there's no sensor where it would turn on where I was at you have to walk through the end of the hallway and that needs to be attended

Carol M. | First Impressions |
Clasificación:

We had an excellent experience. The storage unit is clean, climate controlled and the best storage unit I've ever used. The price is very good and very fair. I highly recommend them.

Iris G. | First Impressions |
Clasificación:

I felt that your representative was overworked. He was alone and there was quite a few of us waiting.

Joan M. | Overall Experience |
Clasificación:

Satisfied

sydnie c. | First Impressions |
Clasificación:

The handsome gentleman that helped me was very helpful, answered all of my questions, got my unit ready to go and his customer service was excellent.. Much appreciated. :)

meagan r. | First Impressions |
Clasificación:

Seth was extremely helpful & went above expectations

LINDA M. | Overall Experience |
Clasificación:

Great location

James S. | First Impressions |
Clasificación:

They did a nice job setting me up and answering my questions it was all positive

Keith M. | First Impressions |
Clasificación:

Very friendly and helpful

Brian T. | Overall Experience |
Clasificación:

I was very impressed with the cleanliness and security of the storage units.

SHAWN T. | Overall Experience |
Clasificación:

Always enjoy working with Linda and her crew. They go above and beyond each time.

Rob S. | Overall Experience |
Clasificación:

Very helpful and friendly staff

PHYLLIS E. | Overall Experience |
Clasificación:

Excellent service, met my needs no matter what. Great manager, and assistants very trustworthy business.

Nancy M. | First Impressions |
Clasificación:

Very nice, very helpful.

denita s. | Overall Experience |
Clasificación:

Very good place to rent from

BRIAN M. | Overall Experience |
Clasificación:

A++

Debra G. | First Impressions |
Clasificación:

They are great and very helpful

Aimee M. | Overall Experience |
Clasificación:

Would highly recommend this facility!! Great customer service, excellent facility. Definitely 5 star🌟🌟

Elizabeth H. | First Impressions |
Clasificación:

Very friendly and helpful

Jared C. | First Impressions |
Clasificación:

The General Manager is very helpful.

Robert O. | Overall Experience |
Clasificación:

Linda and her crew were wonderful! As with most moves, things became hectic and Linda gave us great prices, practical advice and more than that, the customer service at this business is outstanding!!

Aimee M. | Reservation |
Clasificación:

The team at this location went above and beyond to help my family get my belongings into storage. I can't wait to move there and meet the staff they were incredible.

Don M. | Overall Experience |
Clasificación:

Great staff thanks!!!

Bob S. | Overall Experience |
Clasificación:

a

kyle j. | Overall Experience |
Clasificación:

I was not satisfied with my experience my uboxes were late, and no one contacted me to inform me as to when they would arrive. It was an inconvenience to have people at my home ready to unload and h

Lisa D. | Overall Experience |
Clasificación:

Everything was great until we moved out. That is not the correct move out date. I called and spoke with a lady. And we moved out on 10/19. The lady working there that day was extremely rude

Feal P. | Overall Experience |
Clasificación:

Great service.

WILLIAM R. | Overall Experience |
Clasificación:

Outstanding customer service.

Beatrix F. | Overall Experience |
Clasificación:

Delivery of ubox went smoothly. Pickup of empty ubox went so smooth I didn't even hear them pick it up. Would definitely use uhaul/ubox again. Would use helping hands again for load/unload of ubox.

Peter H. | Overall Experience |
Clasificación:

Very helpful staff. Back of the lot needs to be cleaned up

Carolyn M. | Reservation |
Clasificación:

great service

Resa C. | Reservation |
Clasificación:

Website allowed me to make a reservation, had me pay for it, but then I learned there wasn't any space available. This needs to be fixed. Not the fault of the storage facility, a technical issue.

KATHRYN R. | Overall Experience |
Clasificación:

Great customer service. Thank you!

PHYLLIS E. | Reservation |
Clasificación:

Great service done with no fuss. Very professional Mgr. Linda gets everything done when you need it . Best U Haul service I have ever experienced.

john l. | Overall Experience |
Clasificación:

Thank you uhaul for being so very nice holding an item we left until we could pick it up not many places would have done that. You guys are Awsome

STEVE C. | Reservation |
Clasificación:

Very nice helpful people. Refund process a tad long but taken care of but 4.00 short however. Not cool. Will consider renting in the spring when we will be making our move.

FERNANDO L. | Reservation |
Clasificación:

I was rented a unit that did not exist the facility was under construction the owner of the facility was rude and obnoxious cancelled my request and dismissed me

Debbie H. | Reservation |
Clasificación:

There was a major issue with our rental from the California store to the Idaho store and the man in Idaho was great as we were very upset with what happened. I can commend him with a job well done.

Stephanie N. | Reservation |
Clasificación:

Fast and fantastic customer service!

glen d. | Overall Experience |
Clasificación:

Great storage facility. The only downside which is why I didn't rate it 5 stars, is the available space near the office. Very confined and congested. Otherwise it's great.

KATHRYN R. | Reservation |
Clasificación:

Everyone was very helpful. Thank you.

Patti T. | Reservation |
Clasificación:

Great facility and helpful people! Will recommend to friends and family.

Angela H. | Overall Experience |
Clasificación:

Overall great experience

Robyn E. | Overall Experience |
Clasificación:

When I got 2 pods, not 3, I was on the phone for 45 minutes. Near closing, worker told my dad to go past the gates and take time. Locked him in. Wouldn't come to door when I knocked on door for help.

Amy F. | Overall Experience |
Clasificación:

we couldn't access our unit after 7 PM, or whenever we needed to. No light in the unit, hard to see anything. Raise in rent ridiculous, already too high, staff not very friendly for most part

Janis W. | Overall Experience |
Clasificación:

There's a sharp drop-off at the doorway to the inside storage facility. It was very difficult for me to get the cart in/out. Driveway is very narrow. Friendly staff, nice and clean inside.

AMBER S. | Overall Experience |
Clasificación:

I was very pleased with their service

TONY H. | Overall Experience |
Clasificación:

nice storage unit. with a good staff.

Heather S. | Overall Experience |
Clasificación:

Great service, easy to get what I needed when I needed it. Never worried about safety and security.

Jodi H. | Overall Experience |
Clasificación:

This was the very best experience I have ever had renting anything. Linda was the most friendly and accommodating customer service representative. This day and age,that is hard to find. Thank you!

richard n. | Overall Experience |
Clasificación:

Great expierwnce. Always thete to help!

No se han enviado comentarios para esta ubicación.

Volver
arriba