Customer Reviews for U-Haul Moving & Storage of N Las Vegas

586 comentarios

2671 N Las Vegas Blvd   North Las Vegas, NV 89030

(702) 534-4165

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(702) 534-4165

2671 N Las Vegas Blvd
North Las Vegas, NV 89030

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Cambio de propano
  • Devolución del cliente 24 horas
  • Almacenamiento para vinos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Everything was amazing, thank you!

Maria R. 
Rating:
4.0

Location was great, team members had excellent service, wish they didn't change the mileage charges other than that everything was wonderful

Marcella J. 
Rating:
4.0

Be a bit more careful, put 2 big dings/gouge in wall finish

Denise M. 
Rating:
4.0

Larry was very helpful in making my return easy and convenient. Thanks guys!

Christie M. 
Rating:
5.0

Customer did not leave a comment.

Phillip W. 
Rating:
5.0

Nothing everting was very good

Jose C. 
Rating:
1.0

Absolute worst customer service at a new location. The girl with the purple hair and the rest of the male and female team that worked between 12:45p and 1:30p 5.9.22. Lazy service. Unprofessional demeanor when instructing guest on steps returning vehicle. Will never use this location again. For this to be new they are making the uhaul brand look bad. I would send corporate to this location immediately.

AALYIAH SHANEICE S. 
Rating:
5.0

Customer did not leave a comment.

Chris T. 
Rating:
4.0

Customer did not leave a comment.

Margie A. 
Rating:
5.0

It was great except I was supposed to get some helpers to come and help and they never showed up. Made it more difficult to move . Had to get help elsewhere. Even tho I paid for the service , they never showed nor did they answer my messenges or call or even gave me a call back ever real bad service from then . But from usual Chyna was great ! Thank you!

Alejandra B. 
Rating:
5.0

Customer did not leave a comment.

Jeaneen S. 
Rating:
5.0

Customer did not leave a comment.

Jace B. 
Rating:
5.0

Customer did not leave a comment.

RAQUEL V. 
Rating:
5.0

This is a very good location and the staff was excellent!!!

MARY ANN E. 
Rating:
4.0

Customer did not leave a comment.

Randall B. 
Rating:
3.0

I didn't see until later that key is to go in lockbox and it's actually in the back of truck where I retrieved I just put the lock back on the truck.

Latrice C. 
Rating:
5.0

Customer did not leave a comment.

HENRY A. 
Rating:
5.0

Customer did not leave a comment.

JT M. 
Rating:
5.0

I like the customer service I get every time I rent from this location. I go out of the way to come here because of the service. I can't remember the lady that assist me, but she is awesome and needs a raise!

TAMMY L. 
Rating:
1.0

Employees were extremely rude picking up my vehicle and dropping off my vehicle.

DeAnna H. 
Rating:
3.0

Customer did not leave a comment.

Angela R. 
Rating:
5.0

Customer did not leave a comment.

Molly L. 
Rating:
5.0

Customer did not leave a comment.

Medardo R. 
Rating:
5.0

Customer did not leave a comment.

ELENA AH CHING F. 
Rating:
5.0

Customer did not leave a comment.

Medardo R. 
Rating:
4.0

Customer did not leave a comment.

adam H. 
Rating:
5.0

Customer did not leave a comment.

Juan T. 
Rating:
5.0

Customer did not leave a comment.

ANGELA M. 
Rating:
5.0

Better maps for the pick up and drop off drivers. We're in a new community, and I had to drive out to meet the delivery truck and lead them in.

GEORGE B. 
Rating:
5.0

Customer did not leave a comment.

Byron M. 
Rating:
3.0

Customer did not leave a comment.

Jeff A. 
Rating:
1.0

They definitely need more training and proper customer service help. I set my reservation for Thursday and when I realized I couldn't make it I called and reschedule for Friday but the notes were not placed and my reservation was canceled with no email. When I showed up JoJo tried to send me away when there was an extra U-box in the back. They made it seem like it was my error and even called out other employees as fault. When Charles got called over he actually helped me and pulled out another U-box but did make a stink about it in the office. When JoJo then reopened my reservation she didn't do it properly and my items were sent to another store and I had to call and inform them my items were supposed to be shipped. My items were supposed to arrive April 13th but didn't get here till April 22nd. I have called multiple times and been hung up on multiple times to U-haul properly for improper phone handling. U-haul has been great in the past but only for trunks.

Sabryna J. 
Rating:
5.0

All customer services were very well done!

LAWRENCE M. 
Rating:
5.0

Customer did not leave a comment.

Paula T. 
Rating:
5.0

Customer did not leave a comment.

cynthia A. 
Rating:
5.0

Ms banks the lady in charge was very efficient on getting me the truck rental ready to go quickly an asset to this location I would say

Conrad R. 
Rating:
5.0

Customer did not leave a comment.

Jennifer R. 
Rating:
5.0

Customer did not leave a comment.

Katherine P. 
Rating:
5.0

Customer did not leave a comment.

HENRY L. 
Rating:
1.0

Took a picture of me treated me like I was a criminal ! WORST Uhaul experience EVER!

Scott C. 
Rating:
1.0

This is a fraudulent uhaul, I ordered a 17-foot car, the clerk told me it was $29.95 per day, but when I went to pick up the 17-foot car the next day, another clerk didn't tell me Under the circumstances, it was secretly changed to $39.95 per day. This is a fraudulent act, and I hope to return $10 to me. too terrifying

KECAI H. 
Rating:
5.0

Customer did not leave a comment.

PEDRO S. 
Rating:
5.0

Customer did not leave a comment.

Mya Rose P. 
Rating:
5.0

Customer did not leave a comment.

Rafael C. 
Rating:
4.0

Have the receipt of returned and charged at the same time because it about 24 hours that I rented and I'm not receive the email with my receipt yet

Rosa C. 
Rating:
5.0

Customer did not leave a comment.

Bryan E. 
Rating:
4.0

Customer did not leave a comment.

Jon B. 
Rating:
5.0

Customer did not leave a comment.

Edwin G. 
Rating:
5.0

All of your customer service employees were awesome. They took care of all my needs and went above and beyond to get me on the road for a very long journey

Audra M. 
Rating:
5.0

Customer did not leave a comment.

Arian S. 
Rating:
3.0

Wait in lines and the customer service

Edwin M. 
Rating:
5.0

Very friendly and fast service

Garrett E. 
Rating:
5.0

Customer did not leave a comment.

Levina R. 
Rating:
5.0

Absolutely! The team were very personable and friendly. Great staff.

Thea S. 
Rating:
5.0

I was very impressed with how things ran and how very nice everyone was , very professional and knew thete job very well. I would tell all my friends and anyone who needed to rent a uhaul truck it would only be the location i just was. I want to just say Thankyou to all at the Uhaul Company for your great work and services you gave to me. I enjoyed all of you. Coryanne Boardman

John S. 
Rating:
5.0

Customer did not leave a comment.

Gerardo D. 
Rating:
4.0

Customer did not leave a comment.

Joey L. 
Rating:
5.0

Everything went well. I shall return!!!

JUDY E. 
Rating:
5.0

Great service

Vanessa C. 
Rating:
5.0

Great people

Ron C. 
Rating:
3.0

Customer did not leave a comment.

Dolores B. 
Rating:
5.0

Very nice gentlemen made the return quick and easy!

JENNIFER S. 
Rating:
5.0

Customer did not leave a comment.

Juliette H. 
Rating:
4.0

Customer did not leave a comment.

Barry Richard K. 
Rating:
5.0

Customer service at the office was amazing.

Daisy A. 
Rating:
1.0

Truck had a check engine light and ran really bad, we were afraid we would break down. Since we only had a super local ~12 miles total of driving we kept the truck and did our delivery. Upon return they tried to charge us $45 for gas. (again a ~12 mile delivery run.) We showed them the paper marking the gas level when we picked it up and showing that its in the same range as returning. We then had to go inside to talk to the front desk in order to get out of this $45 charge. Again a big hassle, big waste of time, and an unsafe vehicle. I wouldn't recommend this place and likely won't use uhaul again.

Dewitt H. 
Rating:
5.0

Customer did not leave a comment.

DONALD ALLEN D. 
Rating:
5.0

Customer did not leave a comment.

Zhu G. 
Rating:
5.0

Ensure that the gas is properly marked on the paperwork. Other than that everything was great

Alexander M. 
Rating:
5.0

the staff was very helpful and friendly

Dorothy K.  |  First Impressions 
Rating:
4.0

My issue was I had a reservation for 4:30pm. I arrived at 4:20pm and did not leave until 5:15pm. The supervisor was handling a call while having to train a new employee, also with other people and calls on hold. I had to be back across town by 5:30pm. This was the only location with the trailer I needed, so that was why I made a reservation at a specific time. I was expecting to be on the road no later than 4:45pm due to having everything filled out online. Process was basically started from the beginning so why fill out everything on line????? Supervisor was very cordial, went as fast as she could and yard person was also great! Process and staffing sucked, period!!

Dave B. 
Rating:
5.0

Great service

Richard M. 
Rating:
2.0

Customer Service.

Kevin R. 
Rating:
1.0

Customer did not leave a comment.

FRANCISCO M. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
5.0

Customer did not leave a comment.

Jamie T. 
Rating:
5.0

Outstanding. Kiara, Genesia, Kim and Chyna are amazing. And Ken outside was great

BRIAN SLACK C. 
Rating:
5.0

Great customer service.

STEVEN D. 
Rating:
5.0

excellent customer service.

Ruben M. 
Rating:
5.0

You already do a superb job in preparing for the next customer. Continue what you're doing.

shelia R. 
Rating:
5.0

Customer did not leave a comment.

Braylen K.  |  First Impressions 
Rating:
5.0

Very kind professional staff, answered all of my questions and concerns........ very fast checkout

Gregory M. 
Rating:
3.0

First improve your associate customer service, the way they talk to the customers. Lackadaisical work attitude an behavioral. Trying to be concerned of the customers needs. Sad location an the manager calling everyone sweetie. The check in man' aggressive attitude!!!!!

MARSHAUN ANTOINE W. 
Rating:
5.0

Actually nothing Dee was amazing and her staff was awesome too.

Eric A. 
Rating:
3.0

Customer did not leave a comment.

Diana H.  |  Overall Experience 
Rating:
1.0

U haul is steady trying to take money from my debit card and the truck was back on time with more gas then I was supposed to put in it . So they are scammers and they kept the hold money that they put a hold on from my debit card!

unico H. 
Rating:
5.0

Customer did not leave a comment.

JAVONJAE T. 
Rating:
3.0

Customer did not leave a comment.

Valarie J. 
Rating:
5.0

Customer did not leave a comment.

James T. 
Rating:
3.0

Customer did not leave a comment.

Kaden M. 
Rating:
5.0

Never got an email receipt…

Regla M. 
Rating:
5.0

Super attention

Miguel R. 
Rating:
2.0

It seemed they had some issues with staffing. Had to wait for people to help everytime I've been there. Even though it didn't seem very busy.

Ian L. 
Rating:
4.0

Customer did not leave a comment.

Bernabe L. 
Rating:
5.0

Nothing, very friendly

Garrett E. 
Rating:
5.0

Customer did not leave a comment.

francisco Z. 
Rating:
5.0

Again very friendly and very helpful

Bruce B. 
Rating:
5.0

I received excellent service from beginning to end with Ms. Gloria, Ms. D, and Leontre . Great staff that extends professional, courteous and friendly service... both quick and efficient... Thank you, each and every one of you for your continued great service and hospitality...! HATS OFF TO A GREAT TEAM! George Gomez

George G. 
Rating:
5.0

Everyone working today was awesome . They all were super helpful, great experience.

Gina B. 
Rating:
5.0

I haul was great on our recent move. All our belongings arrived perfect and not broken. They shipped our boxes promptly. They even let us access our boxes at the warehouse so we could get some items we needed out of the boxes. Overall an excellent experience.

Sue A. 
Rating:
5.0

Just keep doing what you been doing.

Darren S. 
Rating:
4.0

Make sure all damage is marked on the vehicle & reported to u-haul so the drop off location doesn't try to charge those damages to the customer.

Maricios J. 
Rating:
5.0

Customer did not leave a comment.

Shawn M. 
Rating:
5.0

Customer did not leave a comment.

Gwendolyn M.  |  First Impressions 
Rating:
5.0

Your staff was super friendly and helpful to all my needs. Thank you.

Sheradene H.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Michael F.  |  Overall Experience 
Rating:
5.0

Rhonda was extremely helpful polite took the time to listen to my concerns she was very accommodating. I have not moved unto the facility yet that is why I'm unable to rate it for cleanliness . I hD to bubble in yes because there is no other choice

Flora F.  |  First Impressions 
Rating:
5.0

Chyna's customer service was outstanding. Steven from the customer service hotline. His customer services was outstanding. Thank you all

Isaac S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Evelyn B.  |  Overall Experience 
Rating:
5.0

It was a very pleasant atmosphere.. The employees very helpful.

Norma H.  |  Overall Experience 
Rating:
5.0

great customer service clean awesome service

Lisa D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gladys M.  |  First Impressions 
Rating:
5.0

The staff at this location is excellent!

John D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Hugh K.  |  First Impressions 
Rating:
2.0

If you have a storage unit in the back, they will not open the door to make it easier for you to put your things in or out. They make you have to walk them through that maze. I had movers and I expressed to the manager they would charge me extra for bringing my items so far, they didn’t care. Don’t get a back unit it you have a lot of items, also online I requested a 10x15 they said they had it, but when I got there they only had a 10x10 and tried to charge me to same price

Mary F.  |  Overall Experience 
Rating:
3.0

Communication lost

Larry S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

patrocia r.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Amanda F.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Timika W.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lillian D.  |  Overall Experience 
Rating:
4.0

I lived in a 24 hour town all my life so I just wanted to have access the same or close

Douglas S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Michael B.  |  Overall Experience 
Rating:
5.0

There are a LOT of storage businesses in Vegas. I have stayed with this specific one because the staff is friendly and the GM is customer oriented. He makes sure things are done right while keeping the customer happy.

Thurman G.  |  First Impressions 
Rating:
1.0

I received one free month of storage with my trailer rental. Inetead of giving me the first month free, they charged me for the first month and added a free month. I only needed the storage for a few weeks. I have been trying to get my money back but so far have not been successful. It takes hours to get through their system and actually speak to a human, only to find out that they can't solve the problem. I will not rent from Uhaul again.

William T.  |  First Impressions 
Rating:
1.0

Customer service via telephone stated one thing but then when upon arriving at the facility I was told something else.

Edna T.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Laura R.  |  Online Move In 
Rating:
5.0

Love the whole store.

john p.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Veronica H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Julian A.  |  Overall Experience 
Rating:
5.0

Brian and his employees were great. He runs a tight ship. I felt very confident sitting my belongings there after meeting Brian and his co workers. Very clean and new.

GRANT T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David P.  |  Overall Experience 
Rating:
5.0

STAFF WAS VERY HELPFUL KIND. NEED MORE PEOPLE LIKE HER.

Myrtle S.  |  First Impressions 
Rating:
4.0

Employee very friendly.

Arcadio V.  |  First Impressions 
Rating:
5.0

They were very friendly Nd helpful

Valerie P.  |  First Impressions 
Rating:
5.0

Everyone was very friendly and helpful from beginning to end. Very happy with our choice.

Michael C.  |  Online Move In 
Rating:
4.0

Chyna Dixon is a model manager. She absolutely keeps that place running and is invaluable. From start to finish, she was impeccable and hard working. Thanks for making my time in Las Vegas easy!

Elijah S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Carol H.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Derrick R.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

JAMES D.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

James H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kameiko M.  |  First Impressions 
Rating:
5.0

The manager very friendly, helpful and knowledgeable.

Eddie R.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Susan H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VICTOR M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Michael F.  |  First Impressions 
Rating:
5.0

Exceeded any thoughts of what self stroage is.

Dennis J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hope A.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CARLOS P.  |  Overall Experience 
Rating:
5.0

The crew at this facility is the best!

JANICE W.  |  First Impressions 
Rating:
1.0

Insatisfecho ya que el servicio del personal fue muy poco eficiente al momento del arribo al no querer mostrar alguna otra unidad argumentando no tener disponibles cuando en el website de u haul presentaba algunas otra, la unidad asignada no contaba ni siquiera con número de identificación de hecho no cuenta hasta hoy. Y por último en el contrato me asignaba un candado el cual al momento de preguntar por el me lo negaron argumentando k no tenían en esa tienda. Que lo tenía que comprar yo. Por lo tanto no lleno mis espectativas ni tampoco lo k yo esperaba de una compañía tan grande. Gracias. Espero saber qué opina U-HAUL de esto .

Luis D.  |  Online Move In 
Rating:
4.0

Still under construction. Some of the planned for access options are not open yet. Staff were very friendly and helpful.

John M.  |  First Impressions 
Rating:
5.0

Kiara and John were very helpful!! Brittany and Samuel, the other two employees in site were also very friendly!

Alicia T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CARLIN T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Adrienne S.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Lidia A.  |  First Impressions 
Rating:
5.0

Nice friendly, helpful staff. Took the time to explain access hours during construction transition. Will definitely be using their service again.

Pamela W.  |  First Impressions 
Rating:
1.0

There were several items missing that I am absolutely sure were there when I loaded my unit.

Wendie N.  |  Overall Experience 
Rating:
5.0

💖

Martina R.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aaron B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Cherie H.  |  First Impressions 
Rating:
5.0

Brian was awesome in helping me get the size storage I needed. North Vegas Uhaul team rocks! Many thanks!

Karen C.  |  First Impressions 
Rating:
5.0

All of the employees worked as a team and things seem to follow smooth and effective.

Jennifer M.  |  First Impressions 
Rating:
5.0

Professional. Ready to answer your questions. Easy to work with the staff and in the facility.

Sonia L.  |  First Impressions 
Rating:
3.0

Asked for a 10×20×10 only had 10x15x10 did not fit everything in it

AARON P.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

CARLIN T.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Alanna A.  |  First Impressions 
Rating:
5.0

Uhaul Rocks! Thanks Brian & Uhaul Team

Karen C.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia G.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

NORMA IRENE B.  |  First Impressions 
No reviews have been submitted for this location.

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