Customer Reviews for U-Haul Moving & Storage of N Las Vegas

388 reviews

2671 N Las Vegas Blvd   North Las Vegas, NV 89030

(702) 534-4165

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed

Services at this Location:

Contact Us

(702) 534-4165

2671 N Las Vegas Blvd
North Las Vegas, NV 89030

Services at this Location:

Location Hours

  • Mon-Thur: 7 am - 7 pm
  • Fri: 7 am - 8 pm
  • Sat: 7 am - 7 pm
  • Sun: 9 am - 5 pm
Special Operating Hours
  • 12/24/2021: 7:00 am - 4:00 pm
  • 12/25/2021: Closed
  • Free towing inspection
  • Propane pay at pump
  • Propane exchange
  • 24 hour customer return
  • Wine Storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Customer did not leave a comment.

patrocia r.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARIAH TATIANA S. 
Rating:
5.0

Customer did not leave a comment.

Cindy M. 
Rating:
5.0

Customer did not leave a comment.

SAVANNAH L. 
Rating:
5.0

Customer did not leave a comment.

DAVID WILLIAM B. 
Rating:
5.0

Kenneth was awesome!

Kammia K. 
Rating:
4.0

Customer did not leave a comment.

Marlon D. 
Rating:
5.0

The only problem was my own packing method

Larry C. 
Rating:
5.0

Customer did not leave a comment.

Amanda F.  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

CALEB DOUGLAS R. 
Rating:
1.0

Customer did not leave a comment.

Anthony B. 
Rating:
5.0

The customer service is awesome. They are very thorough, quick and to the point. I have a great experience Everytime I go there.

DEMETRIUS D P. 
Rating:
4.0

Customer did not leave a comment.

JODY ELLIOTT J. 
Rating:
5.0

Keep doing what y'all are doing 😁

jamie M. 
Rating:
5.0

Good rental experience, no complaints.

Todd J. 
Rating:
5.0

Customer did not leave a comment.

Paige B. 
Rating:
5.0

Customer did not leave a comment.

TWILA N. 
Rating:
5.0

Customer did not leave a comment.

SHANTEE P. 
Rating:
5.0

Customer did not leave a comment.

Carlyle E. 
Rating:
5.0

Customer did not leave a comment.

NAPONISHA S. 
Rating:
5.0

Customer did not leave a comment.

BOBBIE LAVERN K. 
Rating:
4.0

Customer did not leave a comment.

Justin N. 
Rating:
3.0

Check in person wasn't very welcoming

Latisha E. 
Rating:
5.0

Customer did not leave a comment.

Paula B. 
Rating:
5.0

Customer did not leave a comment.

Timika W.  |  Overall Experience 
Rating:
5.0

You need to investigated Ard storage that rents uhauls for defective items that are not maintained and the price he charges and lying to people about there deposits.

SHARON W. 
Rating:
5.0

Great customer service!!

Santos H. 
Rating:
5.0

Customer did not leave a comment.

Corwin B. 
Rating:
5.0

Everything was done professionally.

RICARDO M W. 
Rating:
5.0

Customer did not leave a comment.

GARY WAYNE C. 
Rating:
5.0

Customer did not leave a comment.

Lillian D.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

BERNARD P. 
Rating:
5.0

Friendly customer services and great attitudes

Ebony W. 
Rating:
4.0

I lived in a 24 hour town all my life so I just wanted to have access the same or close

Douglas S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Michael B.  |  Overall Experience 
Rating:
2.0

Better service

OSCAR OMAR J. 
Rating:
2.0

Customer did not leave a comment.

BRANDIE S. 
Rating:
5.0

Good, friendly and efficient staff... I would say just keep it up!

TODD CHRISTOPHER J. 
Rating:
4.0

1. Vehicle pickup location was moved three times, 2. 2nd location representative said they never had large vehicle I requested at their location; Asked about $50 fee reduction if vehicle was not at location. Representative said didn't see anything in writing; 3rd location representatives were helpful. Still late for appt.

THOMAS M. 
Rating:
1.0

You called me the wrong name saying the contract was in my daughter's name but in my email & texts messages, everything's in my name. You didn't send a signal to a lock box to get a key to the moving truck and the representatives here won't give me a key even though they drove it up for me to pick up & when I asked for a key, I was told wait for the signal. It's been over 20 minutes. They just got in their cars & left me standing outside as they went home. I'm still on the frigging phone waiting for a manager to answer so I can get a signal, so no, I won't recommend anyone to through this type of aggravation when you could've just given me a key to the truck they pulled up so I could get in, with no key!

DARSHELL RENAE H. 
Rating:
5.0

Customer did not leave a comment.

MARCELLE R. 
Rating:
5.0

Customer did not leave a comment.

Tamicka C. 
Rating:
5.0

Extremely friendly associates all the way around.

Tommy B. 
Rating:
5.0

Very courteous and efficient

Samuel C. 
Rating:
1.0

Customer did not leave a comment.

Johanna S. 
Rating:
5.0

Everything went great! Thank you for the outstanding service, would definitely recommend U-haul to a friend or family member.

RICHARD C. 
Rating:
5.0

There are a LOT of storage businesses in Vegas. I have stayed with this specific one because the staff is friendly and the GM is customer oriented. He makes sure things are done right while keeping the customer happy.

Thurman G.  |  First Impressions 
Rating:
3.0

Drop off and pick up in Baltimore was a nightmare. Boxes were guaranteed to be delivered on 10/11 but could not be accessed until 10/14. That's useless. Tell people when they can access their boxes not just a delivery date. Took 4 trips/calls to finally get them checked in when we had emptied the boxes. Baltimore staff was awful. Vegas staff was better.

Kathleen S. 
Rating:
5.0

Just have more cashier or have a line for reservations. Overall great experience.

LAURA SUSAN Z. 
Rating:
5.0

Customer did not leave a comment.

Thurman G. 
Rating:
1.0

I received one free month of storage with my trailer rental. Inetead of giving me the first month free, they charged me for the first month and added a free month. I only needed the storage for a few weeks. I have been trying to get my money back but so far have not been successful. It takes hours to get through their system and actually speak to a human, only to find out that they can't solve the problem. I will not rent from Uhaul again.

William T.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Derrick T. 
Rating:
4.0

Uhaul did not contact me when they changed the location of the pickup.

Jon B. 
Rating:
5.0

The employees give a good service.

WALTER LUIS GAMA B. 
Rating:
1.0

Customer service via telephone stated one thing but then when upon arriving at the facility I was told something else.

Edna T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DAMIAN S. 
Rating:
3.0

Customer did not leave a comment.

Laura R.  |  Online Move In 
Rating:
4.0

The staff is beyond amazing and helpful. Kiara at the front desk (and the other young woman, I can't remember her name), were a pleasure to deal with. The young man who hooked up the trailer to my truck was polite and extremely helpful.

MCKEITHAN S. 
Rating:
5.0

Customer did not leave a comment.

BRIAN ANTHONY M. 
Rating:
2.0

Customer did not leave a comment.

Cassie S. 
Rating:
2.0

be friendly

JOEL V. 
Rating:
5.0

Love the whole store.

john p.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Maria Z. 
Rating:
5.0

Customer did not leave a comment.

GILBERT J.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David S. 
Rating:
3.0

I was not informed that I needed to provide another person to verify my ID. I was on the spot trying to find someone to call early in the morning. I have used U haul many times and this is a first. I have four federal and state ID im my pocket, yet all of a sudden those are not good enough! The vehicle was not clean when I was ready to go and this location wanted me to WAIT for it to be cleaned! There was another clean truck parked right beside it! I did not want to wait so I had to leave in a dirty truck!

Bryant C. 
Rating:
5.0

Customer did not leave a comment.

Ernesto G. 
Rating:
5.0

Fast and easy rental

Rodney H. 
Rating:
4.0

Haven't got email receipt yet.

Thomas R. 
Rating:
1.0

they did not have the proper reserved truck it was not returned and I was stuck with a much smaller truck. This caused me to have to leave behind rooms of furniture from my home, I was moving from Vegas to Phoenix, so I could not just go pick them back up nor could I wait to move. I feel a 24 hour notice to let me know the truck isnt available is absolutely not ok. And the truck I was given had the service engine light on the entire trip.

Michele M. 
Rating:
5.0

Customer did not leave a comment.

JOSHUA S. 
Rating:
4.0

Customer did not leave a comment.

Julian A.  |  Overall Experience 
Rating:
5.0

Brian and his employees were great. He runs a tight ship. I felt very confident sitting my belongings there after meeting Brian and his co workers. Very clean and new.

GRANT T.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David P.  |  Overall Experience 
Rating:
5.0

STAFF WAS VERY HELPFUL KIND. NEED MORE PEOPLE LIKE HER.

Myrtle S.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

MANUEL A H. 
Rating:
4.0

Customer did not leave a comment.

Jose R. 
Rating:
5.0

Customer did not leave a comment.

KYANA KAYLIL W. 
Rating:
5.0

Everything is okay

ANA M. 
Rating:
4.0

Employee very friendly.

Arcadio V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ARCADIO V. 
Rating:
5.0

Customer did not leave a comment.

Ken B. 
Rating:
5.0

I paid $450.00 for a 300 mile trip. It was a little short of 300 miles but gas milage was terrible

john S. 
Rating:
1.0

They gave me the truck empty and now are over charging me for gas I've never had this issue with them until now and I'm P***ed

Diana M. 
Rating:
4.0

Customer did not leave a comment.

JEFFREY MICHAEL W. 
Rating:
1.0

Customer did not leave a comment.

jonathan F. 
Rating:
5.0

Customer did not leave a comment.

FERNANDO R. 
Rating:
1.0

The guy who was in charge was incredibly rude and lazy. Rather than get up and handle the issue that this location created he yelled to the girls helping us from another office the entire time. Absolutely unprofessional, rude, lazy, and gave away the uhaul we reserved before we arrived. And all of this was after having to go to a different location than where we initially reserved! Horrible service by uhaul.

Cory S. 
Rating:
1.0

Truck was old and not mechanically sound. Fuel guage didnt work thought i was going to run out of fuel. After putting fuel in truck i was still charged a service and fuel charged . Nice scam

Tommie C. 
Rating:
5.0

The woman who helped me check in could have used some help. She did a great job by her self.

Keith B. 
Rating:
5.0

Customer did not leave a comment.

Ivory P. 
Rating:
5.0

Great customer service! Fast and efficient!

Brian H. 
Rating:
5.0

Customer did not leave a comment.

LEONARDO M. 
Rating:
4.0

Customer did not leave a comment.

JOSEPH S. 
Rating:
4.0

Customer did not leave a comment.

roshunda D. 
Rating:
5.0

Customer did not leave a comment.

Keith M. 
Rating:
5.0

I love the transaction from start to finish. The movers were excellent, prepared, so well orchestrated with great attitude I would definitely use them again

Jamie A. 
Rating:
5.0

Customer did not leave a comment.

MARIVEL C. 
Rating:
5.0

Customer did not leave a comment.

WALTER A. 
Rating:
5.0

Have a clear place where clients wait in line, or a waiting area available, as I had to wait standing up for a long time

Hector M. 
Rating:
1.0

Showed up at reserved time, staff stated they didn't have a truck available and told me to cancel my reservation and check other U-Hauls.

Alejandro M. 
Rating:
5.0

They were very friendly Nd helpful

Valerie P.  |  First Impressions 
Rating:
3.0

U box was delivered for many days just sitting at the wrong location, a note was in the system for someone to call me and let me know it couldn't be delivered to location originally set up...I had to go look for the box myself after several days from drop off date...

Quianta H. 
Rating:
5.0

Love that the owner is on site at all times. He was very friendly and helpful! Will definitely be back!

CIARA M. 
Rating:
4.0

Customer did not leave a comment.

dumag R. 
Rating:
5.0

Well I understand you're being precaution of the business but I mean taking photo of me when I gave you my drivers licence a bit too much. In my opinion I wouldn't come back .

Torrance C. 
Rating:
5.0

Customer did not leave a comment.

Frank B. 
Rating:
5.0

Everyone was very friendly and helpful from beginning to end. Very happy with our choice.

Michael C.  |  Online Move In 
Rating:
5.0

Very friendly upon arrival. Easy check in and check out. Made sure we had someone walk us to unit. Great service.

MICHAEL C. 
Rating:
5.0

Customer did not leave a comment.

John S. 
Rating:
4.0

Chyna Dixon is a model manager. She absolutely keeps that place running and is invaluable. From start to finish, she was impeccable and hard working. Thanks for making my time in Las Vegas easy!

Elijah S.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ALMA YANET V. 
Rating:
5.0

Customer did not leave a comment.

Melissa G. 
Rating:
5.0

Good custom of service!

Manuel M. 
Rating:
1.0

Customer service is atrocious. Team member that helped me, had on no mask and kept touching his mouth the entire transaction.

TONIQUE JESSICA C. 
Rating:
5.0

Great customer service thank you!

MARK DAVID D. 
Rating:
5.0

Customer did not leave a comment.

Carol H.  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

Derrick R.  |  First Impressions 
Rating:
5.0

Just keep doing what you do, I think the trucks should always be full of fuel for the next customer that way they don't have to worry about running out. But just taking care of what they needed the truck for.

NENITA S. 
Rating:
5.0

Customer did not leave a comment.

TERESA M. 
Rating:
5.0

Customer did not leave a comment.

JAMES D.  |  Overall Experience 
Rating:
3.0

On Sunday the 12th of Sept. I ordered a pickup truck to take my dog to be put down for Monday at 9am. Because it was to be so hot in Las Vegas I changed my order to a 9' cargo van instead. Monday morning I called the vet and was told I could not bring him in till 1:00 pm on Tuesday the 14th. Called U-Haul to changed the date and and time to 11:am everything was a go. When I arrived at U-Haul they pulled up my order# and wound up with a small cargo truck. There was a van sitting in front, was told it was already spoken for. Sorry, I was just little upset. to take my dog, 15yrs old to be put down riding in a damn truck. You people really need to abide by your customers wishes. Thank you, James

James Q. 
Rating:
5.0

Customer did not leave a comment.

DAVID S. 
Rating:
5.0

Customer did not leave a comment.

James H.  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Kameiko M.  |  First Impressions 
Rating:
5.0

The manager very friendly, helpful and knowledgeable.

Eddie R.  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Susan H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VICTOR M.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Michael F.  |  First Impressions 
Rating:
5.0

Exceeded any thoughts of what self stroage is.

Dennis J.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Hope A.  |  First Impressions 
Rating:
5.0

The crew at this facility is the best!

JANICE W.  |  First Impressions 
Rating:
1.0

Insatisfecho ya que el servicio del personal fue muy poco eficiente al momento del arribo al no querer mostrar alguna otra unidad argumentando no tener disponibles cuando en el website de u haul presentaba algunas otra, la unidad asignada no contaba ni siquiera con número de identificación de hecho no cuenta hasta hoy. Y por último en el contrato me asignaba un candado el cual al momento de preguntar por el me lo negaron argumentando k no tenían en esa tienda. Que lo tenía que comprar yo. Por lo tanto no lleno mis espectativas ni tampoco lo k yo esperaba de una compañía tan grande. Gracias. Espero saber qué opina U-HAUL de esto .

Luis D.  |  Online Move In 
Rating:
4.0

Still under construction. Some of the planned for access options are not open yet. Staff were very friendly and helpful.

John M.  |  First Impressions 
Rating:
5.0

Kiara and John were very helpful!! Brittany and Samuel, the other two employees in site were also very friendly!

Alicia T.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Adrienne S.  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Lidia A.  |  First Impressions 
Rating:
5.0

Nice friendly, helpful staff. Took the time to explain access hours during construction transition. Will definitely be using their service again.

Pamela W.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Aaron B.  |  First Impressions 
Rating:
5.0

Brian was awesome in helping me get the size storage I needed. North Vegas Uhaul team rocks! Many thanks!

Karen C.  |  First Impressions 
Rating:
5.0

All of the employees worked as a team and things seem to follow smooth and effective.

Jennifer M.  |  First Impressions 
Rating:
5.0

Professional. Ready to answer your questions. Easy to work with the staff and in the facility.

Sonia L.  |  First Impressions 
Rating:
3.0

Asked for a 10×20×10 only had 10x15x10 did not fit everything in it

AARON P.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patricia G.  |  First Impressions 
No reviews have been submitted for this location.

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