El cliente no dejó un comentario.Scott B. | First Impressions
Customer Reviews for U-Haul Moving & Storage of N Las Vegas
North Las Vegas, NV 89030
Servicios en esta ubicación:
- Lun. - jue.:7 a. m. - 7 p. m.
- Viernes7 a. m. - 8 p. m.
- Sábado7 a. m. - 7 p. m.
- Domingo9 a. m. - 5 p. m.
- 12/24/2022: 7:00 a. m. - 4:00 p. m.
- 12/25/2022: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento para vinos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Office was emty twice for over 15 minutes. Had to go to floor to get help.Jose V. | Overall Experience
El cliente no dejó un comentario.Angel G.
El cliente no dejó un comentario.RAFAEL T.
Fuel was not where it stated it should be and I was charged for at least 30 miles more than I drove.Alejandro S.
El cliente no dejó un comentario.Jose S.
The customer service was beyond greatâ€¦.the vehicle/truck needed serving and act like it wanted to cut off(it didn't though)Frances M.
The uhaul online experience was horrible. I was getting emailed to pick up the trailer at the craig location, when u arrived there I was told to go to a different location. U showed her the email I got the night before and she said it was wrong. When returning the uhaul, I got an email that again said to return it to the craig location bit I returned it to the n. Las Vegas Blvd. Location because that's what I was told in the store. When we dropped off the trailer, the GPS wasn't working with the website so the website told us to drop off our c9ntracr in the drop box. That was at 6:30 am. I got a call from that location at 10:30 am asking us WHT we didn't return the trailer. I explained what happened and she didn't verify that the paperwork or traiker were there. I said, we dropped it off, I hope it's still there. She never confirmed.jennifer M.
El cliente no dejó un comentario.Oscar L. | Overall Experience
Truck was mark with many nicks & scrapes. But all in all served it's purpose.RICHARD F.
El cliente no dejó un comentario.Richard D. | First Impressions
El cliente no dejó un comentario.Rachel D. | Overall Experience
Just the check engine light was onANISSA L.
Make sure the lock from the lock box works. Mine did not and I had to call customer service and she ended up having to find me another truck that already had the lock on it.Loretta O.
El cliente no dejó un comentario.Dameon B.
El cliente no dejó un comentario.Andre S. | Overall Experience
Your company could make the contract a little more simple for checking the equipment back in. I had problem the last 2 times after business hours.Kenneth W.
El cliente no dejó un comentario.Andrew H.
They were all awesome. They were so understanding when we were a little late. If I need to rent again this is the location I will go to.Sally G.
Awesome stress free transaction and very affordableGarrett E.
El cliente no dejó un comentario.Bradley I.
El cliente no dejó un comentario.Christina W. | Overall Experience
Staff very knowledgeable fast ServiceDe Angela H. | First Impressions
El cliente no dejó un comentario.Kammi G.
El cliente no dejó un comentario.Tasha W.
El cliente no dejó un comentario.Gerald M.
El cliente no dejó un comentario.Jose L.
Nothing at all Chyna was amazing, professional, friendly & very knowledgeableMontez B.
El cliente no dejó un comentario.sean K.
El cliente no dejó un comentario.Judy G.
El cliente no dejó un comentario.Colleen P. | Overall Experience
The staff was super kind- understanding- friendly...Shout out to... Chyna...J...and Sam..We are still in awe from the experience we received the last 2 days. Level of service was top notch!Natavidad A. | First Impressions
El cliente no dejó un comentario.Lidia Z. | Overall Experience
El cliente no dejó un comentario.NATALY A. | First Impressions
The staff is super friendly . Ive rented a tow dolly at this location about 5 times now . And I will keep doing business with uhaul because you cant beat the prices . Thank you !Angel C.
Amazing Service, clean trucks, very nice customer service agents, clear communication, easy directions to rent uhaul and how to bring back regarding miles, gas, etc.Rachel D.
El cliente no dejó un comentario.Judy G.
El cliente no dejó un comentario.Felycia C. | First Impressions
Not allowed to drop off truck to another uhaul location ... will not use this location againJoseph C.
El cliente no dejó un comentario.Malcolm M.
Customer service was excellent. Greeted me as soon as I walked in and was very efficient. Thank you for making my move stress free!!!!Valerie M.
The staff was absolutely amazing! The access was very easy. Storage units are very easy to get to. They provide carts to get from your vehicle to your unit which is a time saver and a back saver. They explain the whole process of payments, due dates, access to the facility and your unit in great detail. I had to get a truck and a storage very last minute and they were note than accommodating. I can't say enough great things about the staff and facility. Thank you again.Rachel D. | First Impressions
Make sure there was gas.. i didn't realize there was only 1/4 of gas when i realized i needed gas i had paid 5.99 a gallon...leinaala R.
El cliente no dejó un comentario.Jenny H.
El cliente no dejó un comentario.Judy G.
El cliente no dejó un comentario.Tom C.
Nothing that the service was exceptionalTyrone M.
El cliente no dejó un comentario.Ronnette J.
Service was greatAmanda M.
Everything was smooth and a very wonderful experienceTasha W.
El cliente no dejó un comentario.Regina S.
El cliente no dejó un comentario.Francine B.
Tener personal 24 horas para poder entregar el camiÃ³n personalmenteAntonio N.
El cliente no dejó un comentario.Rob G.
Improve customer waiting areaAllen H.
It was very clean didn't have too far to walk the size was just right everything went smoothly I am very happy I chose your location you were great thank you so muchLinda C. | First Impressions
No CommentsAngelita U. | First Impressions
El cliente no dejó un comentario.Michael B.
The staff we checked the trailer out to us was very kind however the woman inside the building who checked the trailer back in today was very disrespectful to my partner and very short tempered. I hope it was just an off day for her because that is no way to conduct business with a client .Emilie T.
El cliente no dejó un comentario.Jennifer T. | Online Move In
El cliente no dejó un comentario.Joseph H.
Continue to have employees ready for drop off checkout without a long waiting time.Rosette C.
As far as I'm concerned everything was good no complaints.Paula T.
El cliente no dejó un comentario.Mailen A.
China was incredible very talented at her job!!! I was amazed on how much she got done and how many she helped people and how she made people feel welcomed and cared for keep herJorge C. | First Impressions
Truck reads fuel efficient on the side but it cost $40 to put the track back at the correct level from only 30 miles. Do not recommend 15' truck in town unless needed.Richard S.
The staff was great and very helpful!Stephanie S.
El cliente no dejó un comentario.James P. | Overall Experience
El cliente no dejó un comentario.Luis C.
Simply amazing, great customer service, answer all my questions, all staff was the bestJessica M.
El cliente no dejó un comentario.Sutton S.
El cliente no dejó un comentario.Jesse R.
El cliente no dejó un comentario.Oscar L.
El cliente no dejó un comentario.Tony W. | First Impressions
El cliente no dejó un comentario.Alan T.
Not lied to costumer.CLETE S.
El cliente no dejó un comentario.Lacey B. | First Impressions
I cannot think of anything. I had the most efficient seamless experience. I worked with a representative name China from this office and she was extremely professional. I had to discuss switching to a larger storage just yesterday and this was with a different representative, however, I can not remember her name, I spent much longer with China working out the details of renting the equipment and setting up storage so that is why I specifically remember her name and the fact she impressed me with maintaining her care for a customer during that period of time, however, the other staff member was equally as professional and helpful as China, therefore, I have no doubt she would have maintained her professionalism throughout if I worked with her as long as I worked with China. Thank you Uhaul! From a satisfied customer.Felicia T.
Please keep the manager the sameJasmine S. | First Impressions
Kimberly, as always, is super professional, helpful and assisting.Roy D.
On Time And A Dime we're AMAZING!!! IT WAS SUCH A WONDERFUL EXPERIENCE FROM START TO FINISH!!!! THANK YOU DO MUCH FOR BEING RELIABLE!!!Mary M.
El cliente no dejó un comentario.CATHLEEN B.
El cliente no dejó un comentario.Charles S.
Reduce the verify phone of friend or family for repeat customers. I have rented from Uhaul for years. The photos of me, the 2nd phone number is over the top. Next you'll require fingerprints. Gonna shop other companies next time.Lawrence K.
El cliente no dejó un comentario.Mitche O.
Some of the customer service employees leave a lot to be desired Question number 4 yes helpful but not always friendly and not always politeINDIA C. | Overall Experience
El cliente no dejó un comentario.Sarah T.
Unfortunately the truck I rented had roaches a new one was given to me but it's horrible to have to go back and exchange took time from my moving schedulePatricia G.
Better internet for your computers so that your staff can help the customers quicker and easier. Overall great staff. I would use this location again.John J.
The person that called about my bill was arrogant and rude and I was only 2 or 3 weeks late and she was calling my references with a bad attitude. The Facillity was dirty and has some weird bugs jumping around, the floor and walls are a mess and still has sign's from when it was Kmart.Mattie A. | First Impressions
Unorganized and rudeMichelin L.
El cliente no dejó un comentario.CYNTHIA R.
Truck had no A/CPatricia G.
El cliente no dejó un comentario.Shauna F.
Wished the access hours were a little longer since my work hours are from 7-7Paula D. | Overall Experience
El cliente no dejó un comentario.KIMBERLY S. | Overall Experience
El cliente no dejó un comentario.Tarcisio V.
El cliente no dejó un comentario.RICHARD F.
Kimberly in Las Vegas went above and beyond and exceeded my expectations. The rest of the staff that assisted me were also on their game.Roy D.
El cliente no dejó un comentario.Mary E.
El cliente no dejó un comentario.marco B.
El cliente no dejó un comentario.Jacob S.
Everything was great from the time I moved my stuff in to when I took everything out. All the workers at this facility was awesome great group of EmployeesFrisha M. | Overall Experience
This facility appeared to have been in collusion with third parties. I was frightened that my goods were going to be stolen. They seemed to working in collusion with police, NV Attorney General Ford, and others. Some of my assets were damaged inside of the unit. I do not wish to use this facility again. I was extremely disappointed. I was injured inside of their facility over and over.CANDACE W.
El cliente no dejó un comentario.Jorge N.
Picked up trailer Friday store did not have right light plug sent me to autozone to buy plug and left store about 7:30 returned trailer today at 7 and hits me with late charge the owner should be ashamed of her self for letting employees run her business as she was standing right there as wellJesus R.
Only concern is the gas and mileage was not the same as shown on the paperwork provided to meNasha M.
El cliente no dejó un comentario.Marivel G.
I experienced great customer service very prompt and didn't have to wait I always use U-HaulFor all my moving needs this is an excellent company to do business with I would recommend anyone needing a U-Haul I'm very pleased with the service I gotlorraine P.
They were all friendly n efficient. She even let me charge my cell 4 a minJose V.
El cliente no dejó un comentario.Jason A.
El cliente no dejó un comentario.Karina C. | Overall Experience
When you make a reservation to pick up at a specific location, and then the van is not there, but 30 mi away (RT) it is unacceptable. This happened twice in the last month. The first time I had to drive 22 miles out of the way (RT). No one phoned me so I could adjust the time and that required me to pay the movers for time they sat and waited.Tim M.
Great location, excellent service however I never received a final copy of my receipt upon return. They said they sent it via email but it is not in my email in box or even the junk/spam. I had to login to the uhaul webpage to confirm they checked the equipment back in. I attempted to call the uhaul number but your customer service line to check on prior rentals said 30-45 minute wait time which is ridiculous.Sherrie M.
El cliente no dejó un comentario.Andrew B.
We have returned 4 rentals here. Very nice location and helpful peopleAndrew B.
When a customer's returns rental, all corrected items on original check out, automatically updated on return of rental.JAMES M.
All of the staff that helped over the phone were very friendly and accommodating. However, the staff at the N Nellis location, near Stewart Ave, were very rude and dismissive. We didn't need the furniture pads and were told we could return them at that location. The staff told my wife who is very limited with her English, that they couldn't look up the account with name or email. Only with a receipt. And if she didn't have the receipt then they couldn't help. They told her that no one there spoke spanish and then an employee showed up from the back and he spoke Spanish. They did not want to assist. After insisting, Cynthia noted that furniture pads were returned. Very rude and at first said there was no way to notate that the pads were returned. When asked to lookup contract and notate, all of a sudden she said she was able to. That experience was very frustrating because they were very dismissive of my wife, a customer like anyone else, just because they didn't feel the need to help someone who didn't speak good English.Mayra S.
El cliente no dejó un comentario.Shenika L.
El cliente no dejó un comentario.Francine B. | Overall Experience
Great jobJESUS V.
El cliente no dejó un comentario.RUBI T.
The bestAGUSTIN P. | First Impressions
Have items that were reserved actually available. 2/3 equipment requested were not available despite reservation ahead of time. Not clear how to mobile check in at this site. Waited very long to get processed due to issue with mobile check in. The return was a breeze however team wasn't concerned that the check engine light was still on.Shana M.
El cliente no dejó un comentario.Hugo I.
El cliente no dejó un comentario.BRIAN B.
Refund mileage not used on local rental promptlyGARY B.
El cliente no dejó un comentario.Delbert S.
Very clean. Professional staff.Virgil J. | Online Move In
El cliente no dejó un comentario.Florin R. | First Impressions
El cliente no dejó un comentario.Paula D. | First Impressions
The staff was very helpfulNawana G. | Overall Experience
El cliente no dejó un comentario.MerriLyn C. | Overall Experience
El cliente no dejó un comentario.Juan R. | Overall Experience
El cliente no dejó un comentario.Shavon D. | Overall Experience
The whole team at 2671 N Las Vegas was so professional and kind! I will always choose this location for service!! They are awesome!!! China, Lee, and Kiara!!Tia N. | Overall Experience
All of the people who helped us at the 2671 N Las Vegas Blvd location were awesome. Especially Dee, Bre, Chyna, and La Toya! We had the worst experience getting the truck in Colorado, but Dee and her crew went above and beyond to help us and made it all better. We would use Uhaul again only because of them. They are what makes Uhaul great. Thanks to all of them.Anthony C. | First Impressions
Your team is friendly and hard working! Thanks!CHRIS C. | Overall Experience
You have some wonderful customer service worker's at that locationAnne W. | Overall Experience
The facility was very clean. And I felt comfortable using the restroom. Because I could tell by the appearance as well as the aroma it was sanitized. The staff was up beat and positive and knowledgeable in what would suit me best, however gave me options to consider. . The two agents showed understanding the streets most of their cu as towers are under. And even when, spoken rude towards. Thank you ladies , A GG ergio unut# ZSincerely yoursSergio G. | First Impressions
El cliente no dejó un comentario.Maria G. | Overall Experience
The Two Ladies that worked the morning that was there when I arrived that morning was awesome very friendly and Helpful I really appreciate both of themFrisha M. | First Impressions
El cliente no dejó un comentario.Dennis J. | Overall Experience
El cliente no dejó un comentario.Maurice W. | Overall Experience
the staff was very helpful and friendlyDorothy K. | First Impressions
El cliente no dejó un comentario.Braylen K. | First Impressions
El cliente no dejó un comentario.Diana H. | Overall Experience
El cliente no dejó un comentario.Gwendolyn M. | First Impressions
Your staff was super friendly and helpful to all my needs. Gracias.Sheradene H. | First Impressions
El cliente no dejó un comentario.Michael F. | Overall Experience
Rhonda was extremely helpful polite took the time to listen to my concerns she was very accommodating. I have not moved unto the facility yet that is why I'm unable to rate it for cleanliness . I hD to bubble in yes because there is no other choiceFlora F. | First Impressions
Chyna's customer service was outstanding. Steven from the customer service hotline. His customer services was outstanding. Thank you allIsaac S. | First Impressions
El cliente no dejó un comentario.Evelyn B. | Overall Experience
It was a very pleasant atmosphere.. The employees very helpful.Norma H. | Overall Experience
great customer service clean awesome serviceLisa D. | Overall Experience
El cliente no dejó un comentario.Gladys M. | First Impressions
The staff at this location is excellent!John D. | Overall Experience
El cliente no dejó un comentario.Hugh K. | First Impressions
If you have a storage unit in the back, they will not open the door to make it easier for you to put your things in or out. They make you have to walk them through that maze. I had movers and I expressed to the manager they would charge me extra for bringing my items so far, they didn't care. Don't get a back unit it you have a lot of items, also online I requested a 10x15 they said they had it, but when I got there they only had a 10x10 and tried to charge me to same priceMary F. | Overall Experience
Communication lostLarry S. | Overall Experience
El cliente no dejó un comentario.patrocia r. | First Impressions
El cliente no dejó un comentario.Amanda F. | Online Move In
El cliente no dejó un comentario.Timika W. | Overall Experience
El cliente no dejó un comentario.Lillian D. | Overall Experience
I lived in a 24 hour town all my life so I just wanted to have access the same or closeDouglas S. | First Impressions
El cliente no dejó un comentario.Michael B. | Overall Experience
There are a LOT of storage businesses in Vegas. I have stayed with this specific one because the staff is friendly and the GM is customer oriented. He makes sure things are done right while keeping the customer happy.Thurman G. | First Impressions
I received one free month of storage with my trailer rental. Inetead of giving me the first month free, they charged me for the first month and added a free month. I only needed the storage for a few weeks. I have been trying to get my money back but so far have not been successful. It takes hours to get through their system and actually speak to a human, only to find out that they can't solve the problem. I will not rent from Uhaul again.William T. | First Impressions
Customer service via telephone stated one thing but then when upon arriving at the facility I was told something else.Edna T. | Overall Experience
El cliente no dejó un comentario.Laura R. | Online Move In
Love the whole store.john p. | Overall Experience
El cliente no dejó un comentario.Veronica H. | Overall Experience
El cliente no dejó un comentario.Julian A. | Overall Experience
Brian and his employees were great. He runs a tight ship. I felt very confident sitting my belongings there after meeting Brian and his co workers. Very clean and new.GRANT T. | Overall Experience
El cliente no dejó un comentario.David P. | Overall Experience
STAFF WAS VERY HELPFUL KIND. NEED MORE PEOPLE LIKE HER.Myrtle S. | First Impressions
Employee very friendly.Arcadio V. | First Impressions
They were very friendly Nd helpfulValerie P. | First Impressions
Everyone was very friendly and helpful from beginning to end. Very happy with our choice.Michael C. | Online Move In
Chyna Dixon is a model manager. She absolutely keeps that place running and is invaluable. From start to finish, she was impeccable and hard working. Thanks for making my time in Las Vegas easy!Elijah S. | Overall Experience
El cliente no dejó un comentario.Carol H. | First Impressions
El cliente no dejó un comentario.Derrick R. | First Impressions
El cliente no dejó un comentario.JAMES D. | Overall Experience
El cliente no dejó un comentario.James H. | Overall Experience
El cliente no dejó un comentario.Kameiko M. | First Impressions
The manager very friendly, helpful and knowledgeable.Eddie R. | First Impressions
El cliente no dejó un comentario.Susan H. | First Impressions
El cliente no dejó un comentario.VICTOR M. | First Impressions
El cliente no dejó un comentario.Michael F. | First Impressions
Exceeded any thoughts of what self stroage is.Dennis J. | First Impressions
El cliente no dejó un comentario.Hope A. | First Impressions
El cliente no dejó un comentario.CARLOS P. | Overall Experience
The crew at this facility is the best!JANICE W. | First Impressions
Insatisfecho ya que el servicio del personal fue muy poco eficiente al momento del arribo al no querer mostrar alguna otra unidad argumentando no tener disponibles cuando en el website de u haul presentaba algunas otra, la unidad asignada no contaba ni siquiera con número de identificación de hecho no cuenta hasta hoy. Y por último en el contrato me asignaba un candado el cual al momento de preguntar por el me lo negaron argumentando k no tenían en esa tienda. Que lo tenía que comprar yo. Por lo tanto no lleno mis espectativas ni tampoco lo k yo esperaba de una compañía tan grande. Gracias. Espero saber qué opina U-HAUL de esto .Luis D. | Online Move In
Still under construction. Some of the planned for access options are not open yet. Staff were very friendly and helpful.John M. | First Impressions
Kiara and John were very helpful!! Brittany and Samuel, the other two employees in site were also very friendly!Alicia T. | First Impressions
El cliente no dejó un comentario.CARLIN T. | Overall Experience
El cliente no dejó un comentario.Adrienne S. | First Impressions
El cliente no dejó un comentario.Lidia A. | First Impressions
Nice friendly, helpful staff. Took the time to explain access hours during construction transition. Will definitely be using their service again.Pamela W. | First Impressions
There were several items missing that I am absolutely sure were there when I loaded my unit.Wendie N. | Overall Experience
💖Martina R. | Overall Experience
El cliente no dejó un comentario.Aaron B. | First Impressions
El cliente no dejó un comentario.Cherie H. | First Impressions
Brian was awesome in helping me get the size storage I needed. North Vegas Uhaul team rocks! Many thanks!Karen C. | First Impressions
All of the employees worked as a team and things seem to follow smooth and effective.Jennifer M. | First Impressions
Professional. Ready to answer your questions. Easy to work with the staff and in the facility.Sonia L. | First Impressions
Asked for a 10×20×10 only had 10x15x10 did not fit everything in itAARON P. | First Impressions
El cliente no dejó un comentario.CARLIN T. | First Impressions
El cliente no dejó un comentario.Alanna A. | First Impressions
Uhaul Rocks! Thanks Brian & Uhaul TeamKaren C. | First Impressions
El cliente no dejó un comentario.Patricia G. | First Impressions
El cliente no dejó un comentario.NORMA IRENE B. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
¡Tenemos la selección más amplia de la industria!