Customer Reviews for U-Haul Moving & Storage of Muskegon

4,571 reviews

3587 Apple Ave   Muskegon, MI 49442
(@ Mill Iron, 2.5 Miles East of US-31)

(231) 777-3921

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(231) 777-3921

3587 Apple Ave
Muskegon, MI 49442
(@ Mill Iron, 2.5 Miles East of US-31)

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return
  • Boat storage
  • RV storage
  • Vehicle storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Brandon J 
Rating:
5.0

Customer did not leave a comment.

sammie w 
Rating:
5.0

Customer did not leave a comment.

Nick W 
Rating:
5.0

They were veery knowledgeable and helpful in answering questions

charles b 
Rating:
5.0

Customer did not leave a comment.

Phillip H 
Rating:
5.0

Great team to work with from start to finish! It was quick, easy, and they explained everything well.

Thad S 
Rating:
4.0

Customer did not leave a comment.

Michael M 
Rating:
5.0

Friendly customer service guy.

Jim W 
Rating:
5.0

Excellent Customer Service. I’ve used this U-Haul several times. My go to Store for Hauling stuff

Michael K 
Rating:
5.0

The staff did a great job when the original trailer was too small (door) to fit the item that I wanted to transport.

James P 
Rating:
4.0

I never received confirmation trailer was dropped off at this location. I asked for something written proving the equipment return but staff stated I will receive an email or text which has not happened.

Michael W 
Rating:
5.0

I showed up after a beefy stressful day and the gentleman there was super friendly when I dropped the truck off. He said thanks for stopping by, don’t worry about anything, I’ll take care of this and you can go on home. No hassle, no fuss, just drop it off and enjoy your day. Very grateful for the ease of the drop off process

Ryker M 
Rating:
1.0

Upon Pick up.. this particular location assigned me my equipment (Truck & Car Trailer) I started DAVENPORT FL.. & they sent my drop info to DAVENPORT IL.. & it should if been DAVENPORT FLORIDA & was charged double for this LOCATION'S MISTAKE...

Daphne F 
Rating:
5.0

Customer did not leave a comment.

Eric S 
Rating:
5.0

Friendly, helpful and fast. Thanks!

ANGELO C 
Rating:
1.0

Communicate more clearly and answer the phone when customers call. My contracts were incorrect. I was charged more for storage than originally quoted from the originating uhaul location. It was unclear when the items actually arrived. They were not ready on the initial date for pickup. The auto pay setup was not correct resulting in some late fees which we didnt feel were fair for us to be charged. We picked up all units and returned them before the final date and yet were still charged an extra month for two units. Based on our experience we wont ever use uhaul uboxes again nor recommend. We had to open two customer action reports. The first was closed without communication or resolution. It was a very bad experience over all.

Jerry L 
Rating:
5.0

Always friendly and polite!

Shawn M 
Rating:
5.0

Customer did not leave a comment.

Tyler S 
Rating:
5.0

Staff at this location are friendly and helpful. My rental has always been ready as reserved and I've never experienced mechanical problems with the vehicles I've rented from this location.

Art M 
Rating:
5.0

Customer did not leave a comment.

Nancy A  |  Overall Experience 
Rating:
3.0

Tristen was very friendly and took good care of me.

Deseree K 
Rating:
5.0

Great service

Scott M 
Rating:
5.0

N/A

Patrick M 
Rating:
5.0

Customer did not leave a comment.

ryan m 
Rating:
5.0

Customer did not leave a comment.

Kinfu A 
Rating:
5.0

Marker light needs be fixed.

Stephen R 
Rating:
5.0

Customer did not leave a comment.

Anthony M  |  First Impressions 
Rating:
4.0

I was charged for 6 miles more than I actually drove the vehicle. I have a picture of the odometer so I know I'm not making a mistake. I wanted to stay for the walk around but I had to go, but I was worried this would happen, because it has happened to me before on a much worse scale at a different location. It would be nice to be able to trust the U-Haul employees to either get it right or not purposely get it wrong.

James M 
Rating:
5.0

Customer did not leave a comment.

KENDRIA L 
Rating:
5.0

Excellent keep up good work

Kenneth B 
Rating:
5.0

Bay City drop off contact information phone number was not accurate at one location. At another location, they were unable to accept certain sized UHaul trailers because of city ordinance restrictions. This was not stated in UHaul database for Muskegon location to inform me inability to drop off at that location.

Joe H 
Rating:
5.0

Customer did not leave a comment.

Elizabeth A 
Rating:
5.0

Good people working here

Terrence D 
Rating:
4.0

Customer did not leave a comment.

Samantha L 
Rating:
4.0

Offered an extra lock they had available, appreciated that.

MEGAN B 
Rating:
5.0

In and out.

Richard L 
Rating:
5.0

I wish there was more than 1 person working bc the guy was super duper busy. He did awesome tho!!! Quick easy and reliable.

Klayton K 
Rating:
4.0

Customer did not leave a comment.

Paul B 
Rating:
5.0

Tristen was awesome and knew the equipment and was spot on with his recommendation.

Jason B 
Rating:
4.0

Customer did not leave a comment.

Leon B 
Rating:
5.0

N/A

Patrick M 
Rating:
5.0

Customer did not leave a comment.

Lola S 
Rating:
5.0

The person working was extremely helpful and professional.

Robert G 
Rating:
4.0

Rented a 6x12 Ramp Trailer That Only Had a 4' 4" Restricted Ramp Which Limipted Loading A 6' Width or Smaller Cargo in Boarding. Had To Rent Instead a Larger Flatbed To Facilitate What Was Needed.

James H 
Rating:
5.0

Customer did not leave a comment.

Kristen B 
Rating:
5.0

The rep was extremely friendly & accommodating. He did an outstanding job. It was a pleasure working with him. His store was well lit, lots of product & clean.

GERALD W 
Rating:
5.0

I think it would be good to have the gas tank full when you pick up the vehicle. Then it's easy to fill it up upon return. When you pick it up and it's 3/4 full, then you have to try to guess how much gas you used on a vehicle that's very different from what you usually drive; that's problematic. I filled it up before I brought it back anyway, but felt as if I ended up paying for extra gas that I didn't use. Otherwise, everything was fine. So glad we were able move what we wanted to move. Thanks.

Bonnie N 
Rating:
5.0

Great customer service.

Paul D 
Rating:
2.0

Quick and easy checking in and out. The staff was friendly and accommodating.

ROBERT B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

DOROTHY M 
Rating:
5.0

Service manager was great to work with very friendly

THOMAS A 
Rating:
5.0

Customer did not leave a comment.

Tasheika J 
Rating:
5.0

Very friendly personal. It took less than ten minutes to have the moving van checked in and set up with our storage unit.

ROBERT B 
Rating:
4.0

Customer did not leave a comment.

Debbie M 
Rating:
4.0

Customer did not leave a comment.

NATHAN B 
Rating:
5.0

Nothing just keep doing what you doing well

Kenneth B 
Rating:
5.0

Customer did not leave a comment.

Jeff W 
Rating:
5.0

The Store Manager is awesome and easy to work with. Very professional.

Susan G 
Rating:
5.0

Customer did not leave a comment.

Brad C 
Rating:
5.0

Customer did not leave a comment.

Tammy L 
Rating:
5.0

The best Uhaul experience I’ve ever had. Really nice folks, seemed invested in getting me what I needed. Highly reccomend.

Kiefer M 
Rating:
5.0

Customer did not leave a comment.

Douglas G 
Rating:
5.0

We just moved our things in. Might have more to say when we move out.

ROBERT B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Bruno s 
Rating:
5.0

Awesome service thanks will recommend!!🫶🏾

Corey H 
Rating:
4.0

I let the clerk know, that your tape does not hold like it used to. Also, how about military discount, say 15% for individuals coming in? It would help a lot, when moving ourselves. thanks!

Shawn M 
Rating:
4.0

Customer did not leave a comment.

Gregory P 
Rating:
3.0

The parking lot entrance and exit is confusing and there are not enough parking places. Cars were parked in the way of others who needed to move through.

Philip S 
Rating:
5.0

Customer did not leave a comment.

Darrin D 
Rating:
5.0

Customer did not leave a comment.

Judith R  |  Overall Experience 
Rating:
5.0

Tristan was great to work with.

Tawana B 
Rating:
4.0

Customer did not leave a comment.

Christopher S 
Rating:
5.0

Customer did not leave a comment.

Stacy M 
Rating:
5.0

Customer did not leave a comment.

Kelli B 
Rating:
5.0

Customer did not leave a comment.

Alan I 
Rating:
5.0

Customer did not leave a comment.

Khailen K 
Rating:
5.0

Good people, deserve a raise

Thomas D 
Rating:
4.0

Customer did not leave a comment.

Jennifer G 
Rating:
5.0

Customer did not leave a comment.

BARBARA B 
Rating:
4.0

Customer did not leave a comment.

Sue S 
Rating:
5.0

I compliment you for using technology that simplifies the whole ordering/paying/receipt process. I especially appreciate that your service personnel make the hitch connection and safety chain/ taillight connections at pickup, and dis-connections upon return. I take comfort knowing that my trailer connection is safe and secure. Excellent service.

Kurt G 
Rating:
5.0

Excellent service!

Randy S 
Rating:
4.0

Customer did not leave a comment.

Dan G 
Rating:
4.0

Customer did not leave a comment.

Kraig G 
Rating:
4.0

The only thing i would make darn sure of is if an employee is going to do a 24hr rental for a customer DON'T have someone call the customer saying I'm slightly over my rental, when that simply wasn't true. Other than that, everything went smooth and quick! Staff was professional and very friendly. I'm renting from them again here on 5/1/24 only using there Holland location this time due to inventory availability.

Matt J 
Rating:
4.0

Nothing...y'all are great ppl

michelle e 
Rating:
4.0

Customer did not leave a comment.

Melissa L 
Rating:
5.0

Customer did not leave a comment.

Toni G 
Rating:
4.0

Customer did not leave a comment.

justin d 
Rating:
5.0

You have a gem of an employee in Tristan. Amazing attitude and service on multiple levels. Best customer service I've encountered in years.

Matt L 
Rating:
5.0

You have a gem of an employee in Tristan. Amazing attitude and service on multiple levels. Best customer service I've encountered in years.

Andrew L 
Rating:
4.0

Both vehicle rentals smelled really bad like urine.

Joseph C 
Rating:
5.0

First time renting a Uhaul and everything was easy and went well.

Matthew D 
Rating:
5.0

Customer Service was excellent. They were able to get me in and out without a problem and quickly.

Delos L 
Rating:
5.0

Thank you gor kindness Help

sherri b 
Rating:
5.0

Customer did not leave a comment.

Keri J 
Rating:
5.0

Customer did not leave a comment.

Shamiah M 
Rating:
5.0

Customer did not leave a comment.

Chad R 
Rating:
5.0

Nothing! Excellent customer service and everything you need for moving!

Rhonda R 
Rating:
5.0

Cost for coming and going was drastically different. Much more to go to Florida , then to return

john L 
Rating:
3.0

Customer did not leave a comment.

Anthony D 
Rating:
4.0

Customer did not leave a comment.

Amanda K 
Rating:
5.0

Absolutely nothing. The staff was helpful,friendly and the truck was really clean.

Kari D 
Rating:
5.0

Customer did not leave a comment.

Craig S 
Rating:
4.0

Customer did not leave a comment.

THOMAS J 
Rating:
3.0

the gate was never closed and if they we locked on the rare occasion they would not open.

Amie A  |  Overall Experience 
Rating:
5.0

No problems. If I ever need storage again, I would choose U-Haul Storage Facility.

Olivia H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Robert S  |  Overall Experience 
Rating:
5.0

Thank you guys for your patience

blandean w  |  Overall Experience 
Rating:
4.0

Believe I was over charged for the second day. It was way more expensive than the first day? And so were the extra hours. I will talk to them on Monday

DEBRA A  |  First Impressions 
Rating:
3.0

I know that UHaul needs to address the ongoing issue with the rodent problems in units, I had my items stored for over 4 yrs, and the rodent fieces in my unit #139A was terrible, I don't know if other customers have/have the same issues, but as the rent continues to go up, this issue really needs to be addressed.

Craig D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chelsea E  |  First Impressions 
Rating:
4.0

Everyone we dealt with at this location was very helpful and courteous!

Mark B  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Megan R  |  Overall Experience 
Rating:
3.0

I found mice in my belongings

Krystle J  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

GREGORYLEE A  |  Overall Experience 
Rating:
5.0

Do to the unfortunate circumstances that happens in life. The overall staff was very understanding and considerate of what happened doing the try and times that I face I am so grateful to have met each and everyone of them and the manager Tristan is a really nice guy, so was Sonia and the rest of the staff may God bless them all I would recommend UHAUL on APPLE Street to anyone, stay blessed 🙏🏾✝️

Chondra W  |  Overall Experience 
Rating:
3.0

Price too high and doors allow water in when it rains

rodney f  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Katelyn O  |  First Impressions 
Rating:
5.0

Thank you for providing amazing customer service!

Tamisha M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Olivia H  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ingar R  |  Overall Experience 
Rating:
4.0

Great customer service at the store and the manager gave us a free first month for renting a U-Haul too when I didn't qualify due to a technical issue

Kristen R  |  First Impressions 
Rating:
5.0

I had the pleasure of working with the U-Haul moving and storage staff during a recent move, and I can't praise them enough. From start to finish, their professionalism, efficiency, and friendly demeanor made the entire process a breeze. The storage options offered by U-Haul were also top-notch. Clean, secure, and accessible, it was clear that my possessions were in good hands. I wholeheartedly recommend U-Haul moving and storage of Muskegon. Thank you.

Gregory A  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tlynn R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ebony R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Patrica S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Park G  |  Overall Experience 
Rating:
5.0

Tristan’s customer service is top notch. U-haul is lucky to have him.

Shundrice B  |  Overall Experience 
Rating:
5.0

Very helpful and pleasant experience. Will return !!

Park G  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ebony R  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nancy A  |  First Impressions 
Rating:
5.0

Tristan and his team were all super helpful. and very kind!

Daniel R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jeff m  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Michael B  |  Overall Experience 
Rating:
2.0

They sold my stuff for 3 dollars

arthur n  |  Overall Experience 
Rating:
5.0

Thank you guys

William D  |  Overall Experience 
Rating:
5.0

Manager and staff was awesome

Dakota M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Alia H  |  Overall Experience 
Rating:
5.0

Great customer service.

Emily H  |  First Impressions 
Rating:
2.0

Not helpful assistant manager have a very bad attitude. A should not be in customer service.

Tearra T  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

KIMBERLEY S  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Alex R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Melissa M  |  Overall Experience 
Rating:
3.0

Gate to storage area was broke and was broke the Furstenberg time I was there I never seen it closed myself.

Trevor C  |  First Impressions 
Rating:
1.0

Took Forever for my card to work ! Many times they made me believe I was doing it wrong when sliding it through the machine. Told them Too many times it wasn't working ,, then a few went out tried it themselves ,, after Several times ,, was told -' Yupe , card don't work -' WELL NO SH$T ! Glad I went somewhere else !

KURT A  |  Overall Experience 
Rating:
5.0

Very friendly and knowledgable. You should give them a raise!

Russell R  |  Overall Experience 
Rating:
4.0

This location tends to be understaffed making for long waiting times

Jonathan H  |  First Impressions 
Rating:
5.0

Special thanks to Keaire and Josh they were both incredibly helpful and a pleasure to work with!

Alan W  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

duane k  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CHERYL P  |  Overall Experience 
Rating:
5.0

Tristan runs a tight ship. He's quick to handle any issues, and has gone above and beyond to take care of our things for over a year. He is always kind and welcoming no matter the time of day. He really is an asset to your company.

Aurelia T  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

amanda p  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

GREG J  |  Overall Experience 
Rating:
2.0

Customer did not leave a comment.

TINA J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sidney N  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Heather D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Angela W  |  First Impressions 
Rating:
5.0

Always timely, polite and helpful responses from management and staff. Great facility. Thank you for years of service and assistance.

CATHERINE S  |  Overall Experience 
Rating:
1.0

At the height of the pandemic I couldn’t make my payment. So U-Haul sold my car that was on the lot despite me asking for more time.

KODIELEE H  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Adrienne H  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Deaisha C  |  First Impressions 
Rating:
5.0

I can't remember his name but he's the guy everyone goes to has black hair or dark brown and beard I believe he went above and beyond to help me figure everything out ...he deserves a raise ...best customer service by far from any other place I've ever been to ....very nice and knowledgeable and did a great job explaining everything to me ...thank you I definitely will refer ur company to all I know

Autum S  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Trevor C  |  Overall Experience 
Rating:
5.0

You guys give me time if I'm late making a payment to pay it before red tagging me ( awesome!@

herbert w  |  First Impressions 
Rating:
5.0

The lady help me was so nice I really appreciate it lot

Tameka M  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Stacey K  |  First Impressions 
Rating:
1.0

Well it's going too be pushing a full week here quickly well my unit it the largest available at time with some insurance also cuz I need something for me n my Esa registered animal well I still haven't even gotten too get my key out of some kinda box thingy idk so I can't recommend or not recommend I just can't seem too get the right information or understand properly

William N  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

CHERYL P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edgar F  |  First Impressions 
Rating:
4.0

The people at the 1 800 number need a course in how to listen to the customs when their talking, along with knowing how to help the customers. The Uhaul phone service needs work.

Critter N  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Lisa U  |  First Impressions 
Rating:
5.0

Awesome staff at this location!

Jerome P  |  Overall Experience 
Rating:
3.0

There was a small leak in the roof, but nothing was damaged. Also, the unit was emptied and verified as in good condition as of 10/30/21. My unit was rented on the 27th. And NO proration reimbursement was given. I paid a month's rent for four days? And when I asked asked why, the M.O.D. gave me this reason: "that's just the way it works." I will never use U-haul's services again.

Joe L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kelli B  |  First Impressions 
Rating:
5.0

Excellent customer service & they are very nice. Tristen the manager is top notch! You have a permanent customer- Thank you again :)

LORI K  |  First Impressions 
Rating:
3.0

The price is quite a bit higher than other storage facilities in the same area. The other units are maintained a little better but the staff has always been friendly and easy to work with. I would not have moved out other than the price for the unit.

Chris M  |  Overall Experience 
Rating:
5.0

Tristen was very helpful and knowledgeable, with a great memory. He'll keep me coming back for more assistance in the future.

Emily H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Scott W  |  Overall Experience 
Rating:
2.0

Due to the general managers BASELESS & INVALID personal assumptions towards my wife and myself.... My business arrangements in reference to storage and or rental truck requirements will not be conducted with this company in anyway, for life. Good work Tristan Kniat

DAVID L  |  Overall Experience 
Rating:
5.0

Nice clean well kept facility I'm glad to have my stuff there really nice employees

Cameron O  |  First Impressions 
Rating:
5.0

Thank you for the friendly, professional, and excellent assistance.

MARASHETTE L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nicole B  |  Overall Experience 
Rating:
4.0

Controlling the mice and bugs access points would be better. Also had water damage to items in my unit as it was on the end of the row where the parking area collected water.

Marianne S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Monica U  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Willie H  |  Overall Experience 
Rating:
5.0

Tristen delivered the most friendly and helpful customer service I have ever encountered! He, and other positive experiences in the past, is the reason I always choose this Uhaul location. I will be back very soon for another move, and I actually look forward to using your services again! Thank you for making the stressful time of moving a lot easier.

Jerome P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RICH L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Arthur E  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Tyrone K  |  Overall Experience 
Rating:
1.0

The moving experience has been stressful. Once I arrived at Muskegon Uhaul Storage after driving up 14 hours from NC...they didn’t have my storage unit available. I had reserved over a month ago (GM told me they do first come, first serve). I have called the 1800 number 3 times (got a person once & they hung up on me before I could even explain), called Regional Manager (left VM) & sent email to customer service. No reply from anyone. After waiting 3 hours at Uhaul return/storage unit, I finally left & I now have a full Uhaul truck over 2 hours away with no solution. Only bright spot is a different Uhaul location (Houghton Lake) has been trying to help-GM is super friendly & answers her phone.

Tamara M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Amy M  |  First Impressions 
Rating:
5.0

I would recommend this facility to anyone. Very helpful staff.

Andrew Z  |  First Impressions 
Rating:
5.0

Tristen did an excellent job getting us taken care of. He went above an beyond to get us the room we needed for our stuff in a booked facility. Will be using this facility for our future needs.

Nathan P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

dietra a  |  First Impressions 
Rating:
5.0

The employee Tristan was on top of everything, every time we came in to make an appointment. We were very impressed with our service from him. Any questions or issues we had were addressed immediately. Thank you!

Jennifer M  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Joe L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kimberly L  |  First Impressions 
Rating:
4.0

24/7 access would be ideal for me in my lifestyle. Being a Professional Trucker I may only be in town for a 10hr break and having ANY access denial is frustrating. But they were the only place with a larger unit. They did work with me on my moving truck though which was awesome of them.

DAVID L  |  First Impressions 
Rating:
5.0

Grant was very nice and helpful.

susan p  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

charell d  |  Overall Experience 
Rating:
5.0

Very nice staff

Scott B  |  Overall Experience 
Rating:
1.0

WAY OVER PRICED for the sizes!!! BIG TRIPLE AAA IS THE WAY TO GO!!!! Super nice people! Wolf lake rd.

Dave G  |  Overall Experience 
Rating:
5.0

I got a terrific storage unit that was clean. It's close to the door for easy access. The staff at the U-haul center was very very helpful.

Michael B  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Douglas E  |  First Impressions 
Rating:
5.0

Very courteous friendly service. Very professional. The manager was exceptional. Took his time to walk me around and show me what I wanted. Hugh Macquarie I think said

hugh m  |  First Impressions 
Rating:
5.0

Grant made process extremely easy an expedient.

steven v  |  First Impressions 
Rating:
5.0

Very good

Charles L  |  First Impressions 
Rating:
5.0

A pleasu