Comentarios del cliente para U-Haul Moving & Storage of Muskegon

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Muskegon

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Pattijean D. en

Grado:

El cliente no dejó un comentario.

Joseantonio I. en

Grado:

Pretty easy for pick and return. Website could be more user friendly but the people in person were great.

Alice W. en

Grado:

Coffee & donuts. LOL! Service at the Muskegon location was excellent!

Danny M. en

Grado:

El cliente no dejó un comentario.

Thomas C. en

Grado:

El cliente no dejó un comentario.

Terry D. en

Grado:

Very professional! No improvement necessary!

Ann C. en

Grado:

The three men working (Justin, Adam, and another) went waaay overboard to ensure we had a truck for our move. The trucks were late coming in and these men stayed past closing to wait for one of the late trucks, inspect it, and get us all set up. They communicated brilliantly with us to keep us updated and kept assuring us they would do whatever necessary to accommodate us and get us on the road with a truck (the night before a holiday!). Bravo and five stars to these men. They could have told us we were just out of luck and locked up....but they never hesitated to step up.

James W. en

Grado:

El cliente no dejó un comentario.

Ken B. en

Grado:

Great customer service!

Sarah M. en

Grado:

El cliente no dejó un comentario.

Williamalbert G. en

Grado:

El cliente no dejó un comentario.

Keith R. en

Grado:

El cliente no dejó un comentario.

Stephanpaul W. en

Grado:

My one complete is, that even though I had the truck only 2.5 to 3 hour past the one day mark. I was charge for a full 2 days

Paul A. en

Grado:

NA

David S. en

Grado:

El cliente no dejó un comentario.

Jeffrey B. en

Grado:

El cliente no dejó un comentario.

Richard B. en

Grado:

El cliente no dejó un comentario.

Andre B. en

Grado:

Great staff. Friendly and helpful. I have had a couple of rentals and a hitch installed at this location and each time the experience has been outstanding. AJ

James H. en

Grado:

El cliente no dejó un comentario.

Charlesconrad G. en

Grado:

Alignment on the Truck may be useful, but it drove really well outside of that. The staff was really friendly and helpful.

Joshuadean V. en

Grado:

El cliente no dejó un comentario.

Randel C. en

Grado:

the staff was friendly and courteous when I picked up the equipment, and when I returned it.

James B. en

Grado:

El cliente no dejó un comentario.

Jeremy S. en

Grado:

El cliente no dejó un comentario.

William B. en

Grado:

Nice people thank you

Douglas N. en

Grado:

El cliente no dejó un comentario.

Davidmaynard C. en

Grado:

El cliente no dejó un comentario.

Curt H. en

Grado:

NICE AND PROFESSIONAL LADY THAT HELPED ME....

Jacobandrew S. en

Grado:

Staff customer service could use work but everything was fine.

James B. en

Grado:

Friendly staff. Quick service

Robert P. en

Grado:

The staff at this location have been quite efficient in the check in process. Thanks!

Carolyn W. en

Grado:

Keeo doing what you do!

Stephen D. en

Grado:

Called and reserved a van and upon getting there, another couple who made a mistake on times of renting a vehicle, took the last van. According to the person behind the desk, I apparently spoke to someone in Arizona reserving a van a week before and that was a mistake? Ended up getting a pickup and felt disappointed.

Joseph G. en

Grado:

The wait time was a little long

Matthewcharles-B D. en

Grado:

Best service ever.. Will highly recommended you to others.

Michaelbruce H. en

Grado:

El cliente no dejó un comentario.

Betty W. en

Grado:

It's all good for me

Karen H. en

Grado:

El cliente no dejó un comentario.

Daniel B. en

Grado:

Everything was great. There were mouse dropping in both units that I rented that I noticed when I moved out. Might want to do something about that.

tom b. en

Grado:

You removed the remaining load I had before I turned in the key and lock.

cheryl g. en

Grado:

WORD OF MOUTH. WILL BE OUT THERE IF ASKED HOW I WAS TREATED... NEVER NEVER. COMMING BACK. RUDEST. PEOPLE. I EVER MET

Terry G. en

Grado:

The customer service rep was patient with me, and answered every question. She never rushed me. Also, when I had a concern with the rodent poison, a guy came out to show me the trap and bait system!

Mary H. en

Grado:

Experienced & polite. More expense than expected. First time for storage use.

Ray R. en

Grado:

TERRIBLE customer service, not only at this location but in general. I will NEVER recommend Uhaul to anyone.

Felicia H. en

Grado:

All my stuff got wet. And mouse dropping everywhere !! No food was put in the storage and some of my stuff was also chewed up. Like my photo album!!!!

Rachel R. en

Grado:

Everyone was very helpful, efficient and made me feel welcome. Thank you!

Dave G. en

Grado:

Very clean, gate works great so far. Very nice salesman. Polite and helpful. Thanks

Chris M. en

Grado:

I went by one weekend and the gate was stuck open. If you are 3 days late on the monthly rent they lock you out of your storage unit and won't unlock it until it is paid in full.

Rachel H. en

Grado:

I greatly appreciate the staff, and the facility for maintaining my vehicle for over 3 years. Very friendly and helpful staff.

Charlisa H. en

Grado:

Good job thanks

Lindsey B. en

Grado:

Always friendly and helpful!

Teri B. en

Grado:

All the staff is exceptional and go above and beyond to help you 😄

Susan T. en

Grado:

Every thing went very well

Daniel B. en

Grado:

Very helpful and friendly staff.

Stephani J. en

Grado:

Did not appreciate the young women and her displays of unprofessionalism. I was able to talk to a nice guy that helped straighten things out but the entire time the young lady was yelling in the back

Maria E. en

Grado:

Absolute nightmare!! Rented Uboxes. Nobody could give me a straight answer about when they would be delivered. Was not told when they arrived in Muskegon from Cincinnati. Took a week to get delivered!

Eric S. en

Grado:

Jason was excellent to work with.

CAMRON H. en

Grado:

They did not have my U-box ready when I arrived. I called the day before and was told that it would be ready he next day after 12 and that he would have someone put it on a trailer first thing in the.

Adam and Elizabeth A. en

Grado:

Using U-Haul Moving & Storage of Muskegon made our move from Chicago a much easier task.

Brooke W. en

Grado:

Very good facility

BRIAN W. en

Grado:

Keep up the good work.

Priscilla L. en

Grado:

👍