Customer Reviews for U-Haul Moving & Storage of Murfreesboro

80 comentarios

1519 Beasie Dr   Murfreesboro, TN 37128

(615) 896-5303

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(615) 896-5303

1519 Beasie Dr
Murfreesboro, TN 37128

Services at this Location:

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Nice facility, friendly, knowledgeable staff. Very impressed.

Marilyn A. 
Clasificación:
5.0

El cliente no dejó un comentario.

KARRISA W. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAY N. 
Clasificación:
5.0

El cliente no dejó un comentario.

ASHTON A. 
Clasificación:
1.0

I was told that my ubox would have furniture pads included with the rental. There were none. My wood furniture is now severely worn in places and is unsightly. I spent 3+ hours on the phone with uhaul customer service and still had multiple issues. I plan on never using uhaul again and recommend that you don't either.

Katherine N. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOE A. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSHUA B. 
Clasificación:
5.0

the employees were polite

Scott C. 
Clasificación:
5.0

Professional

George W. 
Clasificación:
5.0

Answer your phone. Don't mislead customer to where they can pick up their truck. Fix your mobile app, and maintain your trucks to where they are safe to drive. 1-800-U-HAUL worst customer service.

George L. 
Clasificación:
1.0

Review your customer's purchases with them and make sure they understand the entirety of their package! If you can't review a simple order, you probably shouldn't be working behind a counter handing them out!!!

GORDON W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRINITY C. 
Clasificación:
5.0

WHEN FINISHED PICKING THIS UP AND DROPPING IT OFF I WAS CHARGED MILEAGE AND NO EXTRA DRIVING WAS DONE

JEREMY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

alice K. 
Clasificación:
4.0

El cliente no dejó un comentario.

CHARLES A. 
Clasificación:
4.0

El cliente no dejó un comentario.

EMILY T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas R. 
Clasificación:
4.0

El cliente no dejó un comentario.

SHERI C. 
Clasificación:
4.0

El cliente no dejó un comentario.

MICHAEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex D. 
Clasificación:
3.0

None of the staff were wearing a mask. This made me uncomfortable and feel less safe than I wanted to feel when licking out boxes and supplies and paying. Every other establishment I have visited in the area the staff is wearing a mask. Other than that everything went well!

Michael O. 
Clasificación:
5.0

El cliente no dejó un comentario.

TRINITY C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas C. 
Clasificación:
5.0

Everyone was great!

DEMETRIA S. 
Clasificación:
5.0

All fine as is.

Kenneth G. 
Clasificación:
5.0

Checked in online, easy process and out. Came back checked truck back in online and out. Very simple and easy process.

CAROL E. 
Clasificación:
5.0

El cliente no dejó un comentario.

David P. 
Clasificación:
4.0

I could not get my pictures to upload on the Uhaul after hours website. Everything else was fine.

BARRY S. 
Clasificación:
3.0

Pick up location should be where the customer requests it to be!

ROBERT LEO L. 
Clasificación:
5.0

Friendly staff, Clean facilities and equipment. ¡Los recomiendo!

rodney W. 
Clasificación:
5.0

Price was 100 dollars more than what was quoted. Even though I used it two days less and traveled 224 less miles. Very disappointing

QUINCY B. 
Clasificación:
5.0

This location was clean and the staff was awesome. Gracias.

JOSEPHINE P. 
Clasificación:
4.0

They need a sign that indicates where the office is located. It's a big building.

Ronald H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lupita M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lupita M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kimberly B. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph K. 
Clasificación:
5.0

El cliente no dejó un comentario.

John C. 
Clasificación:
5.0

Best location in town! Staff are friendly, helpful, and quick. They run a tight ship here and it shows. Storage areas are clean as a whistle and first month is free as well. Overall, wonderful experience! This will be the primary Uhaul I use in the future.

RHANE C. 
Clasificación:
5.0

The workers at the drop off point in Murfreesboro were absolutely outstanding and very friendly, more than making up for the Onarga location. I will definitely use Uhaul for moving in the future.

Ryan G. 
Clasificación:
1.0

THE WORST CUSTOMER SERVICE! Our pod was not delivered because they didn't have a driver and they never notified us. Once delivered, they backed it so far against the garage door that we couldn't open the pod door to load it. Then I was told they would waive the delivery fee, and my credit card was charged the second it was delivered. On the delivery side in TN, they delivered past the promised due date, and wanted to unload at noon on Easter Sunday. When we said we needed to wait until Monday, due to a prior commitment, then we were charged a month storage at the U-Haul facility. The movers they chose to unload us went to pick up our pod at U-Haul and were told they couldn't get it for 3 days because we didn't schedule???? These are all arrangements that were made through U-Haul, but every time I called to straighten out the situation, I was transferred to someone else. No one would take accountability, but I was charged the fees! Also, their website says you are not charged until delivery, but they charge your card several days before they deliver, so you have no leverage if you stuff is broken or not delivered. Would not use again, and as a top realtor in the area, I will not recommend to my clients.

STEPHEN S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Laura M. 
Clasificación:
5.0

Absolutely fantastic customer service!!!! Beautiful facility and very safe and secure and clean!!!!

MITCHELL D. 
Clasificación:
5.0

El cliente no dejó un comentario.

John A. 
Clasificación:
4.0

The truck had a mattress that was left in the back. Otherwise great experience

Timothy L. 
Clasificación:
5.0

New location. Excellent facilities. Employees very helpful.

Aaron M. 
Clasificación:
4.0

El cliente no dejó un comentario.

RICK P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Leigh W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ryan H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Charles C. 
Clasificación:
5.0

El cliente no dejó un comentario.

LAURA L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Terrence W. 
Clasificación:
5.0

Great experience

Catherine P. 
Clasificación:
5.0

Excellent customer service

KIMBERLY L. 
Clasificación:
3.0

The first employee was just rude for no reason when picking up our rental. The guy that helped with the return was nice.

Tara J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zachary L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Eric S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rico S. 
Clasificación:
5.0

Fast process. Very courteous

Terry S. 
Clasificación:
3.0

El cliente no dejó un comentario.

ANTONIO H. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
5.0

Need to adjust your one way prices. Too high....

STEVEN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor O. 
Clasificación:
5.0

Stephanie and her staff are awesome.

Joe C. 
Clasificación:
1.0

Overall I am highly disappointed with my uhaul experience. The only positive experience I had was with in person staff in Murfreesboro, TN and with the women from Anaheim Hills, CA who picked up my box. Otherwise, I spent more time on hold trying to locate my box and not getting to the bottom of it. No one ever showed up to pick up my box in CA, I had to call and remind the facility. In Madison TN my box wouldn't have gotten transferred if I didn't call to remind them even though it was a part of my reservation and when I finally got my box to my house it was bolted shut and I couldn't get it open. This was more of a hassle than a convenience and it cost way too much for the mess and stress it caused me. I'm highly disappointed and would love to speak to management about this inconvenience.

JULIE D. 
Clasificación:
5.0

Manager was very informative. Will use this location if the need arises in the future.

EDWIN P. 
Clasificación:
5.0

Nothing. Staff was very helpful.

Matthew P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Casey J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey A. 
Clasificación:
5.0

At this moment everything was excellent and hoping everything stays the same and keep the great customer service that I got

ALMA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON M. 
Clasificación:
5.0

I used the online check in, the app was a little slow and difficult to navigate. However, I got through it and when I walked in to grab the key the guy met me at the door with the key. Upon returning I tried to use the app again but the guy saw me pull up and completed the check-in for me. The staff I interacted with was very professional and friendly. This is the first positive experience I have EVER had at a U-Haul facility in over 25 years. Other U-Haul centers should come here to learn about customer service and how to expedite pick up and return. I will be back to this location when the need arises again.

william T. 
Clasificación:
5.0

Great customer service, the truck on the other hand was not the best, the brakes made horrible noise. The truck ran well, but was very dirty on the outside.

IVAN T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve T. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK C. 
No se han enviado comentarios para esta ubicación.

Additional Services at this Location

  • Moving Truck Icon
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Self-Storage Icon
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • U-Box Container Icon
    Contenedores U-Box®

    We ship across town or accross the world!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Trailer Hitch Icon
    Enganches para remolque

    U-Haul is North America's #1 hitch installer!

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