Customer Reviews for U-Haul Moving & Storage of Morningside

3,186 reviews

1501 E McGalliard Rd   Muncie, IN 47303

(765) 212-3314

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(765) 212-3314

1501 E McGalliard Rd
Muncie, IN 47303

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane exchange
  • 24 hour customer return
  • Wine Storage

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Don't change

jollophy b 
Rating:
5.0

Fast professional service and well stocked with everything

greg w 
Rating:
5.0

Customer did not leave a comment.

Rachel A 
Rating:
5.0

New employee behind the counter needs more in depth training. Employee training is critical to employee retention!!!! Inside of windshield needed to be cleaned with a clean cloth and glass cleaner.

Mark C 
Rating:
4.0

Customer did not leave a comment.

Richard B 
Rating:
4.0

Customer did not leave a comment.

Angela D 
Rating:
5.0

Yall do a great job

janet d 
Rating:
5.0

Not as useful a trailer as the previous one (tailgate too narrow and short, causing the angle of the tailgate to be too acute. The wheels on my riding mower spun, so I had to get a running start to make it. Pretty scary when there was just two inches per side clearance! Next time I'll make sure I get the kind of trailer I rented the first time, which was wider, with a longer tailgate.

jeffery s 
Rating:
1.0

Not my rental The store allowed to put on my profile. Not my name Not my signature Not my drivers license Remove me from non-payment alerts!!!! They never paid Not me I’ve asked 4 times now

Robert G 
Rating:
5.0

Customer did not leave a comment.

Florence A 
Rating:
5.0

Great customer service! Equipment was ready and clean at pickup, check in was quick and effortless. Drop off was quick and easy, highly recommend this location.

Margaret B 
Rating:
4.0

Customer did not leave a comment.

janet d 
Rating:
5.0

Customer did not leave a comment.

annntoinette g 
Rating:
4.0

Customer did not leave a comment.

CASEY G 
Rating:
5.0

The staff was professional and friendly. The location was busy when I arrived for my reservation and there were a couple of situations that would’ve frustrated a lot of people but the staff was patient and helpful with everyone. When it was my turn, they got me checked in, hooked up and on my way quickly. When I returned the trailer later that day, I was in and out in under 5 minutes. I’ve used this location a few times and definitely will return and recommend.

John B 
Rating:
5.0

All the employees were helpful with any questions I asked

Adrian W  |  First Impressions 
Rating:
5.0

Need more flat carts to be usable

Vesper L  |  Online Move In 
Rating:
5.0

Fantastic experience! Thank you 😊

twannia D 
Rating:
5.0

Great staff! Very friendly. Process was a breeze!

Courtney C 
Rating:
4.0

The person that helped me. The young man was very helpful knew what he was doing. I had no problems. Experience was awesome.

Matthew E 
Rating:
5.0

Customer did not leave a comment.

Scott T 
Rating:
5.0

Haylie was absolutely incredible! We have used Penske for all of our needs for the last 11 years in the Army. This was by far the best experience yet. She is extremely knowledgable. Kind. Respectful. Works very fast. This girl deserves a raise. This is what makes people come back. I went from a Penske customer to a uhaul customer because of her only. Thank you Haylie. Keep being awesome!

Colin B 
Rating:
5.0

Customer did not leave a comment.

Anthony J  |  Online Move In 
Rating:
5.0

Hailey was a GEM! She was very friendly and helped me figure out the size of the storage area I needed. The original one was smaller than I thought and she walked me through the display so I could get an Idea of the correct one. Got me set up with insurance as well. Lovely young lady

GWEN D  |  First Impressions 
Rating:
3.0

Low Tire on van when I picked it up and no outlets work to charge phone the them said only van we have sorry

Scott F 
Rating:
5.0

The best of n the area

manuel C 
Rating:
4.0

Customer did not leave a comment.

Mark A 
Rating:
5.0

Customer did not leave a comment.

James S 
Rating:
5.0

Customer did not leave a comment.

Jasiona A 
Rating:
5.0

Customer did not leave a comment.

Amy S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Matthew V 
Rating:
4.0

I had a big chunk of metal in a tire, I only discovered after beginning to load I had to unload my trailer and come back. You cost me over an hour of time on a time critical move You need to check the trailers as they come in, this could have been avoided

Robert M 
Rating:
5.0

Customer did not leave a comment.

Bradi S  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Jennifer M 
Rating:
1.0

Terrible customer service, poor communication and even worse follow up

Kimberly B 
Rating:
5.0

Customer did not leave a comment.

Brian M 
Rating:
5.0

Erin helped us and did an amazing job. She did everything she could to make sure we had a great experience. I'm very happy with our experience.

JENNIFER W 
Rating:
5.0

Customer did not leave a comment.

JONATHAN S 
Rating:
4.0

Don't charge me for the gas I replaced.

Thomas N 
Rating:
5.0

The staff was knowledgeable, helpful, personable and the overall pick up and return process was effortless due to the great staff.

RENEE A 
Rating:
5.0

Haley P. was a fantastic help each time we went there!

Zachary D 
Rating:
5.0

It was easy and very convenient! And the employees are great!

adam s 
Rating:
5.0

Customer did not leave a comment.

Alex A  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Nathan E 
Rating:
5.0

Customer did not leave a comment.

Horia D 
Rating:
5.0

The manager handled me and was thorough and polite and explained ins and outs very well. . pointing out her cell phone number in case of questions or complications. She was exceptional. thank you

CHERYL N  |  First Impressions 
Rating:
4.0

Great job , great communication in store , not so well at the 1-800 number was confusing on drop off. Thank you !!!

michael - 
Rating:
5.0

You folks have been exceptionally helpful the last three years while I've been using a storage unit and the gal who helped me check my truck in sat morning took great care of me. ✌🏻

DAKOTA F 
Rating:
4.0

Customer did not leave a comment.

Lisa M 
Rating:
4.0

Customer did not leave a comment.

Shannon P 
Rating:
5.0

Customer did not leave a comment.

Mary R  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Malorie M 
Rating:
5.0

Customer did not leave a comment.

Christina M 
Rating:
5.0

Staff was friendly and helpful they got me in and out very quickly will definitely continue to use this location for all my moving and storage needs.

Chris P  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chris P 
Rating:
5.0

Would recommend this company to anybody? Best company I’ve ever used

Nick W  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ron B 
Rating:
5.0

More kindness.

Daniel T 
Rating:
5.0

Everyone there was kind and efficient.

Nashaly S  |  First Impressions 
Rating:
5.0

Not force me to drive hour out of my way and pass other dealer to pick up or drop off

Eric C 
Rating:
5.0

Customer did not leave a comment.

Ciara F  |  Online Move In 
Rating:
3.0

When picking up truck it was blocked in by fire and medical eventually a few police cruisers and my 1130 pickup was held up until 1230-1245 so that was not good. I got truck and had material to buy but wasnt able to buy it all as U Haul had charged my card $128.06 before i had delivered truck back so i assumed they messed up since my total fee for rental was less then 40 and when i got back and I explained i have a receipt for under 40 total and still was charged 128. They said they place a hold for 50 that i should get back in 5 business days but still leaves me missing

Derek C 
Rating:
5.0

Customer did not leave a comment.

JOHN P 
Rating:
5.0

Customer did not leave a comment.

jollophy b 
Rating:
4.0

Customer did not leave a comment.

Troi W 
Rating:
5.0

Customer did not leave a comment.

Hayley B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lori F  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

JORDIN G 
Rating:
5.0

Customer did not leave a comment.

pette l 
Rating:
4.0

Customer did not leave a comment.

michael c 
Rating:
5.0

Customer did not leave a comment.

STEVEN C  |  Online Move In 
Rating:
5.0

Very nice equipment

JOHN W 
Rating:
5.0

Customer did not leave a comment.

Michael G 
Rating:
5.0

Very kind young woman on drop off...informative and accomodating. Thanx

Jeffrey T 
Rating:
5.0

The inside of the windshield was very dirty and made it difficult to see.

Amy W 
Rating:
4.0

Customer did not leave a comment.

qiandra n 
Rating:
5.0

Customer did not leave a comment.

Kristy A 
Rating:
4.0

Again, the app is weird. Wouldn't accept my location as the drop off place. Had to go inside again.

Bailey T 
Rating:
5.0

Customer did not leave a comment.

Bret P 
Rating:
5.0

Customer did not leave a comment.

David M  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Michael S 
Rating:
5.0

Customer did not leave a comment.

Megan M 
Rating:
4.0

Customer did not leave a comment.

Melissa L 
Rating:
4.0

I did see a cockroach in the bathroom, but didn’t see any in the storage areas. Good sized unit and I’m so glad they’re climate controlled and have alarms

Amy S  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Mary R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Y 
Rating:
5.0

Had a great experience

Steven G  |  First Impressions 
Rating:
5.0

Our guy in Muncie was very good.

Philip M 
Rating:
5.0

Thank u got my moving needs

shirley r 
Rating:
5.0

Customer did not leave a comment.

Taylor S 
Rating:
5.0

Replace the wiper blades. Have someone explain how the cruise control if any works.

scott b 
Rating:
5.0

Great people prompt service. Thanks again

Eddie n 
Rating:
3.0

We got a rusted heap as a trailer rental despite there being several other options. An hour into our trip, the left light stopped working and we were told it was our car’s fuses that is the problem. I drive a brand new explorer. Also, if the car had a problem or the fuse was bad, none of the lights would work. They suggested we pull over and call roadside assistance, which we couldn’t do. We had to be somewhere before they closed which was the whole reason we rented the trailer. We asked if we could swap with a trailer at another location and they told us that we’d be charged for driving it one way and not returning the trailer. Their trailer had peeling paint, was scuffed and rusty. They obviously didn’t do proactive maintenance on it and yet they wouldn’t work with us to find a solution? We couldn’t sit on the side of a narrow two lane country road for over an hour to wait for roadside and that’s the answer we get in response? There are reasonable accommodations to be made when you jeopardize someone’s safety by not maintaining your vehicles. I get that no one could’ve predicted a taillight going out but scheduled maintenance and bulb changes should be expected when leasing vehicles. The manager was a nightmare. She clearly didn’t realize we could hear her in the background when talking to the employee. Then she told him to put us on hold where we sat for 5 minutes and she still didn’t get on the phone. He just came back on the line and told us the only options would be to call roadside (which would make our rental pointless since we would miss our pickup window and lose out on the items we were buying, plus would waste OUR time and gas) or to pay a steep one way fee. We will go elsewhere next time. We rent trucks and trailers frequently but it’ll be from somewhere else next time!

MELISSA P 
Rating:
5.0

I apologize for the card issue but thank you for getting that charge done!! I completely forgot my card was locked and I didn’t unlock it in time and I still apologize for that.

Barbara b 
Rating:
5.0

Customer did not leave a comment.

bruce c 
Rating:
3.0

Called and asked me to take a 15 foot truck because the van was stolen and other one was not returned and then up charged me for the switch

Jason M 
Rating:
5.0

Customer did not leave a comment.

Kelli L 
Rating:
5.0

The inside of the truck smelled like animal urine.

Paul S 
Rating:
3.0

We reserved an appliance dolly and paid for the rental only to find out that they didn’t have one. They wanted to send me way out of the way to get one. It was most inconvenient.

AMY S 
Rating:
5.0

Customer did not leave a comment.

Tiffany R  |  Online Move In 
Rating:
4.0

Vehicle had high milage and the engine light was on. Truck was clean and handled well.

micheal r 
Rating:
5.0

Will be back when in need of more space thank you

cory s  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tracy B  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

steve m 
Rating:
5.0

Customer did not leave a comment.

Kimberly M  |  First Impressions 
Rating:
5.0

The trailer was perfect and pulled great. It was nice to be able to drop off where we took the item in another town.

Dennis C 
Rating:
5.0

Customer did not leave a comment.

Joel N 
Rating:
4.0

the first unit was not clean but they did replace it. At same charge.

Mike G 
Rating:
5.0

Keep the staff you currently have and give them a raise. Take great care of them. They are truly amazing people. The kindness and care that they show is unfortunately, very rare these days. I have rented with Uhaul at different locations in the US and experienced horrible service. This location has always been the best. Be incredibly kind to the employees at this location and take great care of them!

Julie S 
Rating:
5.0

Customer did not leave a comment.

Jeff C 
Rating:
4.0

Customer did not leave a comment.

DANNIE N 
Rating:
5.0

You guys are amazing and a lifesaver!

Barbara b 
Rating:
4.0

Customer did not leave a comment.

Zach W 
Rating:
4.0

Customer did not leave a comment.

Brian B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jeffrey t 
Rating:
2.0

When I arrived at the store, a day earlier than needed, I approached the counter to let the lady know I was turning in a truck. She asked if I needed a receipt or just have it emailed. I stated I needed a receipt due to not having internet access yet since we just moved here. She got up and l went outside and my wife was out there waiting for me and noticed when she walked out that she looked up in the air and rolled her eyes and made a nasty face as if it was a problem to go out there and check the vehicle over. There were no others in the store to wait on so wasn't sure the issue. Then after about 10-12 minutes, I went outside to see what was taking so long and she was just sitting in the front cab. My wife stated she was watching her and she never walked around the vehicle, never opened the back end to see if it was clean and it took me walking out there in order for her to come back in and give me a receipt that was already printed out. Very poor customer service with this lady and will not use this location again. Might not even use Uhaul and I never had these issues with Penske rental in the past.

MARK H 
Rating:
1.0

Rented cargo van on Sunday and was supposed to have storage that day too..it didn't work out that way so I lost a day rental on van before I got storage unit... Now not enough time to get everything in storage that needs to be moved there.. last time I had no problems but this time I've had nothing but issues ..

Jennifer M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Ron C 
Rating:
5.0

Everything went very smoothly. Thanks

randy j 
Rating:
5.0

Very friendly and polite!! Will use them again in the future.

Jeff W 
Rating:
5.0

Customer did not leave a comment.

April L 
Rating:
5.0

This U-Haul location went above and beyond to help me. Bell, the representative that assisted me, deserves a raise and a promotion. I couldn't recommend her more highly as a representative for your company. She is a stellar employee and is deserving of the highest praise. Thank-you so much for everything, and especially to Bell. Take care.

Maria L 
Rating:
5.0

The lady that help me was also helpful and knew what she was doing. Good job.

David c 
Rating:
5.0

Customer did not leave a comment.

David R 
Rating:
5.0

Only thing I have to say that would need improvement is why does it cost double to pick up at one place and take to another? My rental was a vehicle trailer that i rented to pick up my daughter's car in Indianapolis. Instead of picking a vehicle trailer up in Indy and bring to Muncie, I had to haul one from Muncie, empty, to Indianapolis and back. Overall, U-Haul had what I needed when I needed it. Thank You.

Cecil C 
Rating:
5.0

Customer did not leave a comment.

ariah f  |  First Impressions 
Rating:
5.0

Nothing.

Tanis L 
Rating:
5.0

Customer did not leave a comment.

JOSEPH D  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Donna W  |  Overall Experience 
Rating:
4.0

I would have put excellent except when I was getting my things out of the unit, I had came in through one of the garage doors and an employee came and complained about the door being open. He said something about a different individual hitting it and that it was out of order and the other garage door wouldn’t open for me to be able to get my stuff out easily.

Shirley D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Samantha R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Charles W  |  First Impressions 
Rating:
2.0

Was fine with most of it until there were cockroaches on the carts and a bedframe covered in bed bugs and you guys say it's pest free I really pray I don't get any bugs from your storage I told the staff and they acted like no biggie and let the bedframe and stuff stay covered in bugs it's disgusting and paying that kind of money y'all should be way more clean and make sure your customers don't leave with bugs bc you don't really offer much protection for that it's like false advertising when you say pest free and there are pest I took pictures and everything bc I was so thrown off and grossed out by it

Gary M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Ashley L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Aimee C  |  First Impressions 
Rating:
5.0

Staff friendly and very helpful.

CHARLES H  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Letia S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Alvin B  |  Overall Experience 
Rating:
5.0

Great service and has carts to use

CHARLES H  |  First Impressions 
Rating:
5.0

EXCELLENT SERVICE

KENNETH L  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Shawnnetta S  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Lynette C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Deborah R  |  First Impressions 
Rating:
5.0

Great storage facility. Climate controlled, restrooms, and luggage dollies set this one apart from the others. Not to mention an on site office with more than adequate hours.

ANDREW W  |  Overall Experience 
Rating:
3.0

The facility itself is very nice. Garage pull-in for unloading is awesome. Carta are in good shape and always seem to be available for moving your stuff. The floor plan could be better makes on each aisle, but there are huge maps around to help you figure out where you are going. I would have preferred 24 hour access, but that is an additional fee. When I rented the unit, the young man getting it all set up did not communicate well that they do not have actual 10x20 units. So, I did not ever got the memo that they gave me two units. When I went to clear it all up, my message did not make it to the manager to get handled the first day and the second day that I called the person that answered the phone was rather rude. I have almost always had great interactions with the staff at this facility. However, after yesterday morning, I won’t go back.

Cheryl G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

John W  |  Overall Experience 
Rating:
1.0

Terrible management. Had to move out of state due for work and couldn’t get my stuff out of my unit and explained to them my situation and they couldn’t care less. Never again. Seen roaches everywhere and other bugs also.

Cody W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Lisa W  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Randall B  |  Overall Experience 
Rating:
5.0

I had an excellent experience with this U-Haul location.

LEON B  |  Overall Experience 
Rating:
5.0

Honestly, it was very convenient. Very secure building.

Laura L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Derrick w  |  Overall Experience 
Rating:
4.0

None

debra l  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

CAROLYN M  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

PEGGY C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brien S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

David C  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

LATOYA B  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Isabella J  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Sharon L  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kathy D  |  Overall Experience 
Rating:
2.0

There were many times I killed cockroaches crawling on the floor throughout the building. I even had one cockroach in the floor of my unit. I was devastated. Theres always a lot of gnats in the building too. I would not recommend.

Cody S  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

robert r  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

athena D  |  First Impressions 
Rating:
5.0

Love how easy it was to move in and move out

Michael R  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brandi K  |  Online Move In 
Rating:
5.0

Fast and friendly!

Michael H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James H  |  Overall Experience 
Rating:
5.0

The employees were very helpful and courteous.

Traci B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Isabella J  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Stephen T  |  Overall Experience 
Rating:
5.0

We needed a local truck rental, short term storage for my son moving out of his house at the end of the lease term. Short term storage was needed before he could move into his new rental house before school started. We rented a truck as well for moving out of the storage unit and moving into the new house. The staff and facility at your Uhaul Morningside of Muncie, IN are great!! They were very knowledgeable, friendly and made the whole process easy. Definitely a 5 star, highly recommend. Thank you!

joe p  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Brendan M  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melody D  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Leland V  |  Overall Experience 
Rating:
5.0

Friendly staff. Quick and efficient

Dennis P  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

sheri t  |  Overall Experience 
Rating:
4.0

The only complaint I have was the difficulty trying to reach staff at this location by phone. It seems I was always transferred to a corporate office and they weren't always able to answer my questions.

Natalie G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Chris F  |  Overall Experience 
Rating:
5.0

Every associate was friendly and professional

Dorothy L  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Steve L  |  Overall Experience 
Rating:
5.0

The staff is amazing! They are so kind and friendly!

LAURA B  |  Overall Experience 
Rating:
5.0

Great experience with summer storage for our college daughter! Thank you

tanya J  |  Overall Experience 
Rating:
1.0

ceiling tile fell and my storage unit got wet ruining an antique couch

kylen m  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Mariane B  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nia J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

tammy M  |  First Impressions 
Rating:
5.0

Excellent Customer Service And Excellent Clean and well kept Facility

Tina G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

JUPESI G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sarah S  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Caroline G  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Jennifer T  |  Overall Experience 
Rating:
5.0

Very clean, safe feeling facility. The lock was inside as stated. Really good experience here.

Laura L  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Leslie T  |  Online Move In 
Rating:
5.0

The instructions to first access the storage unit was very confusing. I didn't understand that I had to enter my code to check in so the alarm doesn't go off as well as checking out.

Alexandria C  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

tiana c  |  First Impressions 
Rating:
5.0

Fantastic operation & facility. This time need a storage unit & truck to move my son out, store it for a short time, then move him out of the unit & into his new house for school. Haley was absolutely great in answering my questions & concerns about the unit rental & insurance. Fantastic, friendly, helpful efficient service. Top notch! Thank you.

joe p  |  First Impressions 
Rating:
5.0

Staff is professional, friendly & helpful. They do a great job.

Timothy M  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Ariana G  |  Online Move In 
Rating:
5.0

I appreciated the ease of access, and also the building map to guide me in finding the unit. That was a nice touch.

Steve L  |  Online Move In 
Rating:
4.0

We had a good experience. A few things would have helped us out. 1. Not having a promotional trailer parked in 1 of the 2 loading/unloading bays. 2. More carts to use.

Daniel C  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Isaac J  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Emeline S  |  Overall Experience 
Rating:
5.0

They have been so helpful and everything seems very clean

Lisa W  |  First Impressions 
Rating:
5.0

Great service. Quick, easy, and affordable!

cameron C  |  First Impressions 
Rating:
3.0

These answers below to the pick up. Was not very happy with the drop off. I do not have any kind words for them

kris a  |  First Impressions 
Rating:
5.0

All the Staff have always been helpful when needed. The Manager Sarah has always reached out & is a very hard worker. I’ve been with uhaul storage for a couple years. Every time I’ve been there in day hours. She’s out there working rite beside her employees. I will highly recommend u haul storage. I already do. Thanks for keeping my belongings safe & secure.

Kandi T  |  Overall Experience 
Rating:
5.0

The guy who did the reservation set it up for pickup at a place that wasn't open. The guy were I got the truck and his daughter that works at the U-haul on McGalliard Rd, were very helpful and very friendly.

Tamera C  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Larry H  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Sheylene H  |  First Impressions 
Rating: