None - no issuesSean M.
Customer Reviews for U-Haul Moving & Storage Of Millington
Millington, TN 38053
(@ Navy Rd)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
nothing-went excellentJames R.
El cliente no dejó un comentario.KIMBERLY K.
Everything was great. The location did an excellent job of getting me in and out. The only problem is one of the straps on the trailer needs to be replaced. It was on the car trailer I rented. The driver side strap at the front that goes over the towed vehicle's right front tire. It has a big tear in it.Thomas L.
Make sure the maintenance is kept up on the trucks. My uhaul brakes were rubbing and about to go outDanielle B.
Very helpful and friendly. Even when I had made mistake in which trailer I needed, they responded quickly and I was taken care of. Thanks for the great service; in our current environment, it really stands out!Free M.
The unit was tiny and dark. It was weirdly shaped being under the stairs. There were bugs everywhere. It didn't feel cool like other climate control places I have used. The first guy when I checked in was rude and refused to honor the online price I was quoted. The 2 people working during check out were very friendly and nice.Katie M. | Overall Experience
El cliente no dejó un comentario.TERESA S.
El cliente no dejó un comentario.JONATHAN R.
El cliente no dejó un comentario.JESSICA T.
El cliente no dejó un comentario.Sabrina F.
El cliente no dejó un comentario.Marcus H.
I went to Jonesboro office twice and called a number of times trying to just set up an appointment to have a hitch and cargo carrier installed. I never got to speak to the person they said I would need to talk to, while I was in their store; and no one ever answered my calls from home; except a person in Phoenix. She ordered my the hitch and cargo carrier to be installed in Millington TN on Aug25th, because I was fed up with Jonesboro UHAUL. Finally, Millington UHAUL called me and confirmed the hitch and finally come and I could come in for the install of the hitch and cargo carrier; only to find out that the cargo carrier never showed up at Millington and they let me drive 175 mile round trip for the install - even though the cargo carrier was not there. The people at the store were nice and friendly, but I still came home without a cargo carrier being installed. I will never use UHAUL again. Rick HenryRick H.
Keep up the great work!Karen M.
El cliente no dejó un comentario.JAMES W.
El cliente no dejó un comentario.Joseph S.
Marla was excellent and very helpful.Janice P.
El cliente no dejó un comentario.AUSTIN C.
I called and did extension on my uhaul rental somehow the young man didn't enter it in. They issued a warrant for my arrest repoed the uhaul full of my belongings they drove the truck careless. Alot of my things were broken. I beat the uhaul back to store and I paid well over 1600.00 to be told I could not take the truck to my unit on hwy 70 to unload my belongings. So I had to go to the store everyday until they closed at 7 and I have a ford escape well on the last day I was told I had to have everything off truck by 7 or it would go to dump next day. At 645 the young guy came out with manager on phone telling me that my time was up if I didn't get off her lot she would call the lawSONDRA T.
El cliente no dejó un comentario.BARRY S.
El cliente no dejó un comentario.Marlon J.
El cliente no dejó un comentario.kimberly M.
August 7, 2021 The U-haul representatives were very kind and knowledgeable! Moreover, they offered to reserve a 10-foot box truck in my name at the last minute which ensured that my household items were timely picked up and delivered. Thank you U-haul for your excellent service! John, satisfied customerJohn R.
Everything was greatRenee T.
Everything was great no need for improvement.Michelle Lynn T.
The staff was super in checking in. Cara went extra mile and printed out directions for me because my phone died. I am new to the area. Only problem was when picking up the truck and car transit. The transit wasn't there. I made my reservation a month ago. I was promised that it would be there. Had to use the car dollies. I was charged for the car transit. This needs to be refunded.JAN U. | First Impressions
I've been trying to rent a truck all week and no one even bothered calling to assist me!Robyn O.
El cliente no dejó un comentario.ROBERT L.
El cliente no dejó un comentario.Karen H.
Well for starters, if someone gets called into work and misses their drop off time, you should only charge for extra hours not a full day. That is ridiculous and this is my last time ever renting from a uhaul again. The employees were very bland.. No personality, no welcoming vibes. Just get in and get out attitudes.Charles S.
We had a terrible experience. Missed two days of work and such a headache!Jonah K.
The app was not helpful. The 1800# does not send you to customer service. After 30 minutes of holding for the wrong department I was then transferred to customer service where there was a 50 minute wait. The truck was returned around 6:00 due to the app not being user friendly we finally figured it out at 8:30.CHERYL M.
The man was attaching the car hauler to the truck and didn't secure it properly and it ended up damaging our car. He just handed us some paperwork and basically said it was our problem now. He was very nice and I'm sure it was an accident but it needs to be remediedKATRINA L.
El cliente no dejó un comentario.DAVID B.
El cliente no dejó un comentario.Bonita C.
Equipment was in great condition and easy to use. The staff at pick up were also very professional. The staff on duty during the drop off was outstanding and very caring, they made us feel like family. Thank you for the great support.Angel T.
El cliente no dejó un comentario.Michael H.
I had paid for 24hour access and I was there about a week maybe and 2 of those nights I was back and forth still bringing things and getting things cause that's why I paid for 24 hour access and they said I was living there when I was not I in fact was staying at the hotel across the street also they said I was tripping the alarm and why when its 24 hour access does the alarm trip and then i explained to the manager she then said ok I understand I said I am very sorry I am a very respectful person I meant no disrespect if I offended someone I just assumed with me paying for 24hour access that meant I had 24 hour access I didnt know there was a time limit then the manager said I'm sorry my employee yelled at you I will handle that and I said do I need to move my stuff she said no everything is fine so then I left and then an employee by the name of Kijaun the same one that sold it to me asked me to meet him up there the manager said for him to come in on his day off and terminate my storage unit so I said well she told me I was fine I did not have to leave so I then got off the phone called her back her name was T and I asked her again do I need to come and clear my storage I need to leave she said no everything is fine I then said well Kijaun called and said you wanted him to terminate my storage she said no your fine she said he probably just wanted to talk to you so I called Kijaun back and said someone is lying and this is very bad business so he showed me the messages it was the manager lying looking me the customer dead in my face and lying and now I have all my stuff just sitting out there like it's a free for all until I can get there to get it it is the Uhaul in Millington Tn I will never send anyone there not even someone I cant stand and I have been trying to get a hold of someone to do something a bout it cause I really want to talk to a lawyer and if my stuff is stolen or messed off in anyway I willShannon M. | Overall Experience
El cliente no dejó un comentario.JAMES L.
El cliente no dejó un comentario.James A.
Sales rep was very helpful and had a really good work ethic. He definitely deserves a raise!!!CASEY W.
El cliente no dejó un comentario.Miasia D.
Ms. Marla was very knowledgeable, professional and friendly A++Sean B.
El cliente no dejó un comentario.Becky T.
The trailer was ready and waiting on me the day I picked it up and when I dropped it off I didn't have to even get out of my truck. they handled everything. thank you!Michael G.
I was quoted a price online and have an email with the price. When I got to the facility to sign the price given me was higher. I showed him my email with the quoted price and he acted like he could care less and was not willing to even explain why it was higher. He was not friendly at all.Katie M. | First Impressions
El cliente no dejó un comentario.JAMES G.
Kijuan was very professional, informative and helpful. He made this transaction very fast, simple and efficient! Awesome customer service!DEJA W.
Need more people to help customers. Only one person working every time I'm there. Wait was a bit long.Suzane A. | First Impressions
El cliente no dejó un comentario.Michael D.
El cliente no dejó un comentario.CHESTER S.
I only said no to the second question because it WAS well maintained, it was clean on the inside, but the outside was dirty, and the windshield still covered in the ghost of bugs past.Dylan T.
El cliente no dejó un comentario.Latonia B.
Nothing! The service was GREAT.Hosea W.
Wonderful place to store anything, clean, well lit, super friendly staff. I will use U Haul again in the future when I need storage.HERBERT M. | Overall Experience
Mrs Marla was very helpful and professional. She was understanding to my needs and took care of me.sharon m. | Overall Experience
El cliente no dejó un comentario.ROBERT C.
Nothing. Perfect customer serviceWilliam B.
El cliente no dejó un comentario.GARY K.
El cliente no dejó un comentario.AUSTIN P.
El cliente no dejó un comentario.THEODORE B.
El cliente no dejó un comentario.Dawn H.
The system was a little slow but the overall experience was good.CONLAN S.
Lower the cost.Wayne R.
El cliente no dejó un comentario.Steven M.
Very professional and very busy...answered all my questions.LUIS G.
El cliente no dejó un comentario.Ronald H.
El cliente no dejó un comentario.LARRY P.
The entire staff that I interacted with was very professional, friendly and accommodating. I choose an auto trailer for my mid size tractor and it was too wide for my tractors wheel width. The helped me choose an appropriate size trailer with smiles. They made me feel important never an inconvenience. Today it rare to encounter service and staff that have pride and care about their customers. I highly recommend this staff be acknowledged for their work ethic. And highly recommend this Uhaul in Millington to anyone that needs to utilize any of Uhaul's services. I watched them interact with other customers with the same professionalism and service while I was there. Five stars all around! Uhaul corporate you have a gem here in Millington Tn. Sincerely Hector TorresHector T.
El cliente no dejó un comentario.FIDENCIO V.
I was in and put and everyone was helpful, no complaints.JOHN M.
El cliente no dejó un comentario.David G.
i dont knowAnthony E.
Yvonne is amazing! Loved working with her on the pickup and delivery of the containers. Shes friendly, efficient and fantastic at her job. Dont ever lose her!Jeanie N.
Rented a tow dolly and Everyone I came in contact with was friendly, helpful and made the experience as pleasant as it could be.Lee H.
When you tell a customer you are going to credit $50 to their account, please do so.Steven S.
El cliente no dejó un comentario.Steven R.
This store is well stocked and the staff is friendly and very helpful and efficient. Excellent Uhaul store.Terry S.
Giving away reservations before the allotted amount of time for vehicle pick up is completely absurd.Tanner W.
El cliente no dejó un comentario.Jimmy H.
Change overall business practice!Thomas W.
El cliente no dejó un comentario.Amy B.
Trailor came unhooked when I loaded the car. Uhaul rep hooked it up. And when I tried to strap it down, the ratchet didnt work on one side.(faulty equip). I have pics. Charged full price.. Thanks UhaulWINFORD P.
Friendly employees and fair pricing. Will be back!Destiny D.
El cliente no dejó un comentario.Christopher J.
El cliente no dejó un comentario.JOHN C.
Very Good ServiceJerry B.
Kijaun provided excellent service. Easy to reserve online, pick up, use, and return. The lady who checked in my return was excellent too. I did not get her name however.DAPHINE T.
El cliente no dejó un comentario.james B.
Friendly, fast service. James helped us choose the best truck for our needs.Regina D.
the truck i rented had been wrecked, was very high mileage, and had mechanical issues. it did what i needed it to do but was less than what it should have been.Matthew S.
Nothing at all. I had an awesome experience with you guys!Daniel S.
Everything was great.KIM A.
Not a thing everything was a great experience.john D.
Kijuan was great.Robert S.
The only thing of concern for me is this location was very short staffed. Both the check in and out took longer than I thought it should have.Leroy H.
Stop trying to rip people off when they return equipmentmichael H.
El cliente no dejó un comentario.joe M.
Fast and friendly service at pick up as well as drop off. Got me in and out quickly.Jason A.
My unit had massive leaks that damaged my property. The staff was friendly and helpful though.Nicholas S. | Overall Experience
El cliente no dejó un comentario.Jack L.
El cliente no dejó un comentario.JANET B.
El cliente no dejó un comentario.MICHAEL H.
The guy kept getting interrupted by phone calls , he kept answering the phone when there was another associate working too. The return was super easy. I will be renting two more times in the next couple of months . How about a discount ?TERESA N.
El cliente no dejó un comentario.joe M.
El cliente no dejó un comentario.Leora C.
El cliente no dejó un comentario.Samuel L.
I have been using a Uhaul Storage facility for the past 12 years. The staff is always friendly and professional and I love the fact that I can store my belongings in an inside climate controlled room.PENDA P. | First Impressions
Tee and her team are TOPS!Ric B. | Overall Experience
Kijuan Lindsey was the young man that was working the day I was in your facility. Let me tell you, this young man was slammed with patrons. This was the weekend we had snow. He had a line outside backed up to the road for propane and about 8 people inside wanting and needing other stuff. Kijuan, was superbly and genuinely polite- smiling and calm. Excellent at his job. I tell you this young man needs a raise to do All that he did. It was crazy that day.MARSHA H. | Overall Experience
FRIENDLY, PROFESSIONAL, & HELPFUL!!! I cannot say enough positive things about this storage facility. I used this location to return a uhaul trailer and temporarily store my items while doing a military move. On three occasions the staff stayed open late to accommodate my needs and even assisted me with moving heavy items. Additionally, they changed my reservation multiple times and found me a larger unit closer to the loading area. I will always recommend this location and uhaul will be my first choice in the future because of my experience.John D. | Overall Experience
N/CKevin F. | First Impressions
fix potholesBobbi B. | Overall Experience
fix potholesBobbi B. | Overall Experience
Fuel gauge upon delivery was below 1/2 tank. It was raining very hard 3 1/2" that day and didn't notice paper work showed 5/8 on fuel gauge. It wasn't a small mistake to notice almost a quarter tank difference in fuel. I would never recommend this below average dealerArthur & Libby M. | Overall Experience
El cliente no dejó un comentario.Munley C. | Overall Experience
El cliente no dejó un comentario.Falen N. | First Impressions
I would probably still be using your facility, but about 6 weeks ago, one of your employees, James, lied to me in regard to a truck we had reserved. In fact, he lied at least three times. We ended up getting a truck at another U-Haul. It has taken this six weeks for me to find the time to get another storage unit. I will never use the Millington U-Haul again.DAVID A. | Overall Experience
The only negative I have to relay is the fact that I called to inform U-HAUL that we were removing our items and when I called the associate placed me on hold and I was left on hold until they closed! No one ever came back to the phone...same occurrence the next morning, I was placed on hold for 36 minutes hung up called back & she admitted to forgetting about me!!! Totally unacceptable and RUDE.Elisha S. | Overall Experience
El cliente no dejó un comentario.Diana M. | First Impressions
El cliente no dejó un comentario.avery o. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
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