The guy kept getting interrupted by phone calls , he kept answering the phone when there was another associate working too. The return was super easy. I will be renting two more times in the next couple of months . How about a discount ?TERESA N.
Customer Reviews for U-Haul Moving & Storage Of Millington
Millington, TN 38053
(@ Navy Rd)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.joe M.
El cliente no dejó un comentario.Leora C.
El cliente no dejó un comentario.Samuel L.
Vehicle needed several repairs. Trim on windshield coming loose and flapping. Engine check light on all time. Passenger visor fell off during drive. Nob on window crank came off several times. The service people were all very nice and helpful but the condition of vehicle left a lot to be desired.Marlyne W.
I have been using a Uhaul Storage facility for the past 12 years. The staff is always friendly and professional and I love the fact that I can store my belongings in an inside climate controlled room.PENDA P. | First Impressions
Tee and her team are TOPS!Ric B. | Overall Experience
Perfect price and like that I was able to drop off after hours with no issue.Hakeem L.
Kijuana was excellentHeather R.
Ms. Tee really helped when we had a problem with the trailer hitch. Even though we were way behind on time for our move, she worked with us to extend the time we had to return the vehicle. We truly appreciate her help. She went above and beyond to make us happy. Thanks Ms. Tee!Pamela L.
El cliente no dejó un comentario.TENISHA T.
Only one person waiting on customers PUT wrong mileage done when I returned truck shorted me 10 dollars. Insisted it was right it was not should have got back 48.00 based on rental and millage but only got 38 back won't use that store again. It should be made right but I know it won'tTERRY H.
The truck had tape around the windshield holding the seal on. It came loose, multiple times, requiring stopping to re-tape it. I rented six extra bundles of blankets, which I returned in the plastic bags, unopened, only to be told there was nothing they could do. I returned the vehicle 28 minutes late, after calling and speaking with someone to explain that I was on a traffic delay. I was told that was okay. I was told my receipt would be emailed. When I opened it I discovered I was charged for an additional day. I feel that this was dishonest. I have used UHaul on multiple occasions and have never encountered this. I would definitely not recommend this location, and feel strongly that I am due a refund of the inaccurate charges.Mark P.
El cliente no dejó un comentario.DAVID H.
They brought me the wrong truck to begin with. When they brought me the truck on my contract, it was older with 100000 more miles on it. I was confused because it seemed to me the customer friendly thing to do would be give the customer the newest thing available. It all worked out in the end as the truck I got survived the trip and did just fine.Anthony J.
El cliente no dejó un comentario.William J.
Marla and Tee provided outstanding customer service. I felt like family the way the took such good care of me. I definitely recommend renting from this U-Haul location in Millington TN.LESLIE S.
you told me i had a truck in millington but in was in memphisMichael J.
El cliente no dejó un comentario.Russell W.
Keep up the good work.NATHANIEL H.
El cliente no dejó un comentario.JOYCE G.
El cliente no dejó un comentario.Michael T.
El cliente no dejó un comentario.CARL J.
They were very helpful & explained everything so good. Thanks for being So helpfulmicheal W.
El cliente no dejó un comentario.Thomas S.
El cliente no dejó un comentario.James C.
The location was understaffed and there was a good amount of waiting.DAVID D.
El cliente no dejó un comentario.Emily B.
El cliente no dejó un comentario.Ryan Z.
Kijuan Lindsey was the young man that was working the day I was in your facility. Let me tell you, this young man was slammed with patrons. This was the weekend we had snow. He had a line outside backed up to the road for propane and about 8 people inside wanting and needing other stuff. Kijuan, was superbly and genuinely polite- smiling and calm. Excellent at his job. I tell you this young man needs a raise to do All that he did. It was crazy that day.MARSHA H. | Overall Experience
Busted my knuckle trying to get gas cap off causing me to bleed. Lady that checked me out tried to say I used 126 miles when I used 26. She did fix.Clayton B.
Easy to get in and out of. Fast assistance getting unhooked. Friendly!!GARY C.
Extraordinario servicio al clientejames G.
Professional...courteous. . Especially friendlyPatrick F.
El cliente no dejó un comentario.SHAWN S.
El cliente no dejó un comentario.JOSHUA B.
El cliente no dejó un comentario.SHEILA K.
Not a thing at this time .John D.
El cliente no dejó un comentario.melissa H.
Manager Tee Hurt was extremely polite and professional. Her service was so exemplary that I forgot that I was preparing for a task I originally did not want to do. Thanks, TommyTommy E.
Best Uhaul experience i have ever had. Very fast checkout. Both ladies were very friendly and helpful.Robert B.
FRIENDLY, PROFESSIONAL, & HELPFUL!!! I cannot say enough positive things about this storage facility. I used this location to return a uhaul trailer and temporarily store my items while doing a military move. On three occasions the staff stayed open late to accommodate my needs and even assisted me with moving heavy items. Additionally, they changed my reservation multiple times and found me a larger unit closer to the loading area. I will always recommend this location and uhaul will be my first choice in the future because of my experience.John D. | Overall Experience
Angela provide me with the greatest experience I've heard yet with running my second U-Haul she did a really great job with explaining everything and recommending the right coverage and to fill up before I bring it back and she let me know that I can contact her personally At the bottom of the contract what is her name and number they gave me great comfort knowing if I had a problem I could talk to somebody other than a computer great job as a customer carejames G.
Have a bigger stock of trailers.Billy W.
El cliente no dejó un comentario.Rita P.
The manager at the Millington Location was very attentive to customer needs during my visit.Antonio D.
We had THE best experience at the Millington, Tn location!!! Extremely friendly and helpful personnel! And a very clean and clutter free store! :)Cory P.
El cliente no dejó un comentario.Walter N.
El cliente no dejó un comentario.James F.
There was a problem with the computer system that would not allow me to rent the cargo van. After a significant time spent troubleshooting, we gave up and I rented a box truck instead. The workers were professional and courteous, but the computer system was working against them.Steven N.
The location staff were great and checked on me. The truck was clean and drove ok. Could use either new tires or alignment on the front and the drivers door had a huge gap around the drivers window had to stuff a towel gap but the location people were great.Jerod H.
Shorter in store processing time.PURITA C.
El cliente no dejó un comentario.Tammy H.
El cliente no dejó un comentario.RUBY C.
Without a doubt, the absolute worst experience ever using uhaul!! I rented a 26' truck with two dollies and auto transport. The dollies were not in the truck therefor I was not able to move my larger appliances. Causing me to rent for another day.. I also purchased a pull along that was defective and will not refund my money.AMANDA A.
Marla was very helpful & polite when I returned the truck today. I will definitely use this location in the future!David B.
Everything was wonderful.Phillip B.
Very friendly and efficient staff!Karen R.
El cliente no dejó un comentario.Joseph M.
El cliente no dejó un comentario.Tricia F.
El cliente no dejó un comentario.PENNY R.
El cliente no dejó un comentario.Tracy M.
Mrs. Tee went ABOVE AND BEYOND to help me with the return of my uhaul today. I will be coming back!!Alicia L.
Not the locations fault but the app is very buggy. Would not use the app again in its current version.Jerry D.
El cliente no dejó un comentario.Maritza R.
El cliente no dejó un comentario.Buddy C.
I added my miles used before I got out the truck.Kinda simple math.I was charged to much by the Lady that complained c About being fired from fed ex after being there several years.Now I see whyTerry A.
El cliente no dejó un comentario.Alex W.
Everything went wellwillie H.
Simple and easy process. Staff there was friendly and efficientJohn B.
N/CKevin F. | First Impressions
fix potholesBobbi B. | Overall Experience
fix potholesBobbi B. | Overall Experience
Two Thumbs up! ðŸ‘ðŸ‘Stephen C.
El cliente no dejó un comentario.Lesia M.
Remove certain Moving Helpers from your site based on feedback and reviews. I was not happy at all about my Moving Helpers. I have tried to complete the review for them but it won't open,I will keep trying so that I can receive the booking fee back!!!!Sheri T.
No one wore masks and when they attempted to wear them outside they were not worn correctly. The van I rented upon reaching home and opening the rear, I was met with the most horrendous fishy smell ever. Took 30 minutes to spray Lysol and air it out before I could place my totes in it. Went to drop off ... had to come in and let them know I was ready, after I sat outside for 10 min waiting on check in at the entrance check in area that clearly stated stay there for equipment return and the employees in and out without asking if I was ready. After I express my complaint and they checked it all I was told was they clean all equipment upon returns unknown why it was so foul smelling. Yes not a pleasant experience.Jolanda H.
Mileage cost to high. Maybe a refund for part of the cost if rented for a day & only use for less than 6 hrs.Donald R.
The customer service was outstanding. I had a work emergency when I got there and had to leave, but the young ladies took care of me soon as I returned. Great Customer Service is hard to find in today's world.Adams D.
Fuel gauge upon delivery was below 1/2 tank. It was raining very hard 3 1/2" that day and didn't notice paper work showed 5/8 on fuel gauge. It wasn't a small mistake to notice almost a quarter tank difference in fuel. I would never recommend this below average dealerArthur & Libby M. | Overall Experience
El cliente no dejó un comentario.Dale M.
El cliente no dejó un comentario.Lamarr G.
El cliente no dejó un comentario.SARAH B.
El cliente no dejó un comentario.Dennis W.
El cliente no dejó un comentario.LARRY B.
El cliente no dejó un comentario.William A.
I rented a 20' for 2 days. When we got the truck and got to where we were loading the door had a busted spring 2 pins and 2 cotter pins that were bent. Once my helpers had it loaded and started trying to shut the door that's when the trouble started. I being ab57 yr old female could have never got the door open. We had to get a 2x4 to hold it open! We could never get it up all the way! Consequently the latch hung down and we kept busting our head on it!! The manager offered me no discount, no refund of any kind! I didn't rent a uhaul to endure 2 long days! I am a very disappointed ustimetBobbie B.
El cliente no dejó un comentario.Munley C. | Overall Experience
El cliente no dejó un comentario.Danny M.
El cliente no dejó un comentario.ROBERT EUGENE H.
My experience at this UHaul was awesome. The customer service was above rating. Everyone was so pleasant and they worked with me with my reservation. They explained everything to me line by line. They rescheduled my reservation when I was not able to come in. If I did not make it by a certain time, they were going to call me. That was taking care of their customers. Hreatly apprec6their services.Javelle S.
Don't need to improveREBECCA M.
El cliente no dejó un comentario.Becky S.
Great customer service and Cara is been wonderful through the process of renting multiple timesRobert R.
El cliente no dejó un comentario.Michael B.
I have rented from this location several times and they are always professional. Never had a problemBevelyn J.
El cliente no dejó un comentario.David W.
El cliente no dejó un comentario.Falen N. | First Impressions
I cant think of anything. They were so nice. Will definitely recommend.Rebecca H.
El cliente no dejó un comentario.Bill K.
El cliente no dejó un comentario.Kevin C.
If would be extremely helpful if the equipment was serviced and in working order at the reserved time.April H.
The lady that took my reservation, was on her cell phone outside smoking when I walked in the door, she continued to stay outside for another 3 minutes. When she finally took my information for the rental, she did not get it correct and I had to call back the next day to fix her mistakes. This location at least needs one better employee.Sandra C.
El cliente no dejó un comentario.Henry D.
El cliente no dejó un comentario.Jessica G.
The manager was terrible. The other associate was having issues and he refused to help him. I was in your store for over an hour to rent a trailer. Which I had previously made a reservation. The manager was rude and incompetent. The computers were a wreck and no one could explain why is was trying to charge me double. I hope I never need another trailer in my lifeSabena Y.
El cliente no dejó un comentario.William C.
I would probably still be using your facility, but about 6 weeks ago, one of your employees, James, lied to me in regard to a truck we had reserved. In fact, he lied at least three times. We ended up getting a truck at another U-Haul. It has taken this six weeks for me to find the time to get another storage unit. I will never use the Millington U-Haul again.DAVID A. | Overall Experience
The only negative I have to relay is the fact that I called to inform U-HAUL that we were removing our items and when I called the associate placed me on hold and I was left on hold until they closed! No one ever came back to the phone...same occurrence the next morning, I was placed on hold for 36 minutes hung up called back & she admitted to forgetting about me!!! Totally unacceptable and RUDE.Elisha S. | Overall Experience
I did not give authorization for my ex husband to empty the storage unit and found out they had stole all of mine and my children’s belongings.Chlarissa C. | Overall Experience
El cliente no dejó un comentario.Diana M. | First Impressions
I was very surprised on how the staff was friendly and courteous. They all worked very good with each other.Darlene B. | First Impressions
El cliente no dejó un comentario.avery o. | First Impressions
The staff was the best. Great location and just good people!Maya D. | Overall Experience
Awesometammy l. | Overall Experience
Professional, efficient and pleasantBRENDA M. | Overall Experience
El cliente no dejó un comentario.Katerine H. | Overall Experience
Dillon was so sweet. He made sure we had everything we needed and showed us to our unit. He was very aand had excellent Customer service. He was very helpful. Every Uhaul should have a Dillon. GraciasChelise J. | First Impressions
No comments no complaintsElla P. | Overall Experience
no issuesAnthony M. | Overall Experience
Our representative was pleasant, kind very patient and was concerned about our needs.Latrice N. | First Impressions
I love their patience and honesty and they are very helpful. This is my third time using Uhaul. Thank for wonderful service.Debra B. | First Impressions
GreatBarbara and Thomas P. | Overall Experience
ExcelenteJamiel R. | First Impressions
The roadside assistance was extremely helpful when the uhaul vehicle we were using had transmission issues. However I think that you guys could be more informative with how the compensation works.Sean H. | First Impressions
The staff was most helpful! I actually continue to stop in and talk! They have made my moving experience an ease to know that I was in GREAT hands!christina r. | Overall Experience
The entire team were very helpful in meeting our needs. They gave great customer service and we will continue to do service with them. Very knowledgeable with their job and additional products needed.Chevelle R. | Reservación
Great storage unit!JOYA S. | Overall Experience
Staff: very knowledgeable, extremely courteous, compassionate and helpful. Facility: very clean, well maintained, easily accessible, secure and well lighted. Hours are convenient.Carolyn K. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!
We have the largest selection in the industry!