Comentarios del cliente para U-Haul Moving & Storage of Millard Stonybrook

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Millard Stonybrook

Grado total:

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tammy H. en

Grado:

El cliente no dejó un comentario.

Lorrie M. en

Grado:

El cliente no dejó un comentario.

Hannah R. en

Grado:

El cliente no dejó un comentario.

Christopher G. en

Grado:

El cliente no dejó un comentario.

Christopher W. en

Grado:

The trailer was not ready, the light wire was missing. The chain was worn through. We took these off another trailer and the light wire had been drug on the ground. I hope they changed the front left tire as it was worn. The inspection to make equipment ready needs to improve.

Patrick O. en

Grado:

Counter person was exceptional. DV I believe

Justin H. en

Grado:

Only thing that was an issue was that the furniture pads and dolley were strapped inside of the truck, and I did not need them and did not want to break the straps and reposition them and face paying for something that I didn't use. Aside from that, 10/10 service.

Kevin S. en

Grado:

El cliente no dejó un comentario.

Allison P. en

Grado:

Great staff, and clean storage units

William R. en

Grado:

El cliente no dejó un comentario.

Kody E. en

Grado:

El cliente no dejó un comentario.

Kevin H. en

Grado:

El cliente no dejó un comentario.

Letitia C. en

Grado:

El cliente no dejó un comentario.

Jeremy O. en

Grado:

When customer is waiting for service, regardless of whether clerk is on phone or with another customer, just let waiting customer know "be with you in a few minutes" or similar. Don't just look at them and then pretend they aren't there.

Dorothy W. en

Grado:

Staff was very friendly and helpful.

Santana G. en

Grado:

Great service!

Travis F. en

Grado:

Really great facility and super friendly staff.

Charles J. en

Grado:

El cliente no dejó un comentario.

jim K. en

Grado:

Make sure the size of trailer that you need is available and will work for your needs

Jack S. en

Grado:

El cliente no dejó un comentario.

Denise W. en

Grado:

El cliente no dejó un comentario.

Charles P. en

Grado:

I had left my phone cord & 12v-to-USB converter in the vehicle when I dropped it off and when I came in the next morning they were pleasant, helpful, and confirmed for me that check-in of my vehicle and dolly had already taken place despite me having left the dolly near the other dollys instead of where they want it at the 'return' sign. Great group there.

paige O. en

Grado:

El cliente no dejó un comentario.

Justin S. en

Grado:

El cliente no dejó un comentario.

JEFF N. en

Grado:

El cliente no dejó un comentario.

William G. en

Grado:

EVERY THING WAS FINE

Tanee N. en

Grado:

Equipment needs to be better maintained. Tail lights on driver side were dysfunctional even though the employee who helped to hook up said it was fine. Upon turn in, employee told us no additional charges will be added then an extra day was charged. Very disappointed with this experience.

Patrick P. en

Grado:

Rented a trailer. Wish it was easier to check in after hours. I didn’t have a contract to deposit into the key return. Parked trailer back were I got. Hopefully cameras show me returning it around 7pm

Jacob V. en

Grado:

This location said that I’ll have a free month rental facility and the place I went to to get this ( in Minnesota) didn’t grant me the free month. I will call and demand the month for free.

Kimberly B. en

Grado:

The passenger side mirrors would not stay in place. This was stressful for me when I had to change lanes.

Sefko K. en

Grado:

El cliente no dejó un comentario.

Lauralee P. en

Grado:

I never got the dolly! I would appreciate it if that charge was removed. It’s not missing-we never had it. This was my 2nd rental in two weeks. First time I was not aware that there was a dolly included in the truck. The young man that was helping us put the blankets and dolly in the truck. Yesterday I was thinking that he put it in the van. I did not realize we didn’t have it until we got to the apartment and needed it. Thank you. Lauralee Post

Brian U. en

Grado:

It was a good experience but the 24 hr limitation was almost a ‘show stopper’ for us. Just an FYI. When you’re depending on volunteers its not always possible to do it all in 24 hrs. But overall, it was a good experience. (Also, on your Advertisements, you may want to add ‘plus mileage’ to the $39.99)

Ray R. en

Grado:

El cliente no dejó un comentario.

Robert R. en

Grado:

Thank you! Remack’s

RICHARD B. en

Grado:

El cliente no dejó un comentario.

Allison P. en

Grado:

Great customer service!!

Bryon H. en

Grado:

Very friendly, good experience.

Cathy M. en

Grado:

The staff is friendly and helpful. The only issue I have is pulling up to the loading door. It always has cones or cleaning supplies in the way which I have to move. Unit is clean and great, love it.

Allen G. en

Grado:

They are new to this business, and still learning. But they were pleasant, helpful, professional and quickly worked through any issues.

emily d. en

Grado:

Facility is brand new and super clean. Employees were friendly and helpful. Glad we chose this facility vs any other!

Richard W. en

Grado:

The staff was very helpful!

Richard W. en

Grado:

Staff was very helpful!

Robyn T. en

Grado:

Jim is a great Manager to run the Stonybrook Facility. Make sure you keep him!

Maria R. en

Grado:

I was greeted and helped by Angel, she was AMAZING!!! Her customer service skills, proactivity, friendliness, and knowledge makes me want to be permanently a UHAUL customer. Thank you!