Customer Reviews for U-Haul Moving & Storage of Midway

2,416 comentarios

4705 W 47th St   Chicago, IL 60632
(E Of Cicero Av)

(773) 767-1797

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado

Servicios en esta ubicación:

Contáctanos

(773) 767-1797

4705 W 47th St
Chicago, IL 60632
(E Of Cicero Av)

Servicios en esta ubicación:

Horario

  • Lun. - jue.:
    7 a. m. - 7 p. m.
  • Viernes
    7 a. m. - 8 p. m.
  • Sábado
    7 a. m. - 7 p. m.
  • Domingo
    9 a. m. - 5 p. m.
Horario especial
  • 12/24/2022: 7:00 a. m. - 4:00 p. m.
  • 12/25/2022: cerrado
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Been using this Uhaul for over 20 years and I have never had an issue

Rafael E. 
Clasificación:
5.0

Processing was fast and smooth.

ALEJANDRO A. 
Clasificación:
5.0

All good

frenado M. 
Clasificación:
5.0

Servicio muy Bueno gracias

cecilio b.  |  Overall Experience 
Clasificación:
1.0

You have a lazy rude worker at the front desk. I left my stuff here about two weeks. I will not return to this location that's a guarantee!

Vanessa F.  |  Overall Experience 
Clasificación:
5.0

Keep up the good work the staff was awesome that's why I keep coming back

Julio F. 
Clasificación:
5.0

El cliente no dejó un comentario.

ISIDRO V.  |  Overall Experience 
Clasificación:
1.0

Didn't accept my debit card even though I reserved it through app with that card made me buy a hitch for the rental truck that I have no use for because I do not have a hitch attachment for my vehicle and charged my card 2 times i am very disappointed in my experience here compared to my past experiences to my near by location

Cesar I. 
Clasificación:
2.0

I have rented a 17 feet truck. The cabin was not clean. There were bread crumbs in the cupholder and on the dash. Also the fabric of the driver seat was torn, and there was a broken cable stuck out. The tip of the cable poked a hole on my pants. I had to ducktape the seat.

Hayward M. 
Clasificación:
4.0

It was my first time renting but I would say be more clearer on all hiding fees because I was told 2 different prices then once I returned the truck it was a even higher rate.

anthony W. 
Clasificación:
5.0

Used this location several times always top notch above and beyond customer service!! They will help you with your own boxes into your trunk! 10 star on Yelp

lisa F. 
Clasificación:
1.0

I had a bad experience with a worker at this location. His name was Elvis, I believe. I walked in on Elvis arguing with a customer over a phone and he was being so condescending and extremely rude to say the least.

Ruben P. 
Clasificación:
5.0

friendly staff always ready to help with any inquiries excellent job guys

george R. 
Clasificación:
5.0

We had problems getting the straps for the car trailer loosened and the female representative was great with helping us. She made it look easy after we struggled with the straps for 1 hour. The checkout and receipt process was quick and easy and that was great because I had to catch a flight at Midway Airport.

Don J. 
Clasificación:
5.0

El cliente no dejó un comentario.

vincent m.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven M. 
Clasificación:
5.0

El cliente no dejó un comentario.

RAFAEL A. 
Clasificación:
5.0

When renting a car transport, it would be nice if the customer had the option to pick up in one location and return to another, return within 24 hours, get charged the cheaper 59.90 rate if the location being returned to needs transports. Its a win win for customer and company.

David G. 
Clasificación:
5.0

nice rental experience

anthony B. 
Clasificación:
3.0

I reserved a 20 ft. truck but was given a 26 ft. truck. I did not want the 26ft truck because I could not fit it into my driveway for easy loading. Not to mention having to use more gas because of gas mileage on a heavier truck. I had no choice but to take it, since I had to move out that weekend. I had reserved the20 ft. well in advance.

Ildefonso L. 
Clasificación:
5.0

The girl is always friendly and very efficient in her work.

Leonor L. 
Clasificación:
5.0

El cliente no dejó un comentario.

TIM S. 
Clasificación:
1.0

El cliente no dejó un comentario.

ARLENA H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

EFRAIN M. 
Clasificación:
1.0

Poor service. Uhaul rescheduled my reservation 4 different times. My trailer and pickup was supposed to be all under 1 roof. Uhaul worker told me to drive somewhere to get a trailer. Super unprofessional. I agreed to the reschedule location. Never agreed to not have everything under 1 roof. To top it off. Took 3 hours from my reservation time 330. Wasn't out of uhaul till 640pm. Unreal. Best thing. By the time I made it back. I Couldn't even use the truck or trailer because it started to rain. The window wipers didn't even work. Have pictures to prove that. Would like an entire refund for this inconvenience. I use uhaul very frequently and always openly spent my money there. This was a horrible experience. Would love to continue to work with you guys. But would have to request An entire refund. Gracias

Pawel L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Helen W. 
Clasificación:
3.0

El cliente no dejó un comentario.

ANGELICA R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JaNet O. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R. 
Clasificación:
5.0

This location is well managed. Staff is courteous and easy to converse with.

Mathias S. 
Clasificación:
5.0

Amazing customer service. Very easy process, I had lost all faith in UHAUL but this location showed me the rental process can be perfect.

jose G. 
Clasificación:
5.0

El cliente no dejó un comentario.

salvador Z. 
Clasificación:
2.0

Would be nice if they had someone who would focus on making you feel welcomed instead of talking to their co-workers about personal things, like your interfering with their conversation!

louis P. 
Clasificación:
5.0

The customer service the lady that took care of me I forgot her name was very professional person very pleased and very happy

ANGEL M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Antonio L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Guillermo G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gina G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Annette G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Laura J. 
Clasificación:
4.0

The location wasn't the issue as the overall experience I had this time. Its too much to explain here. I typically use U-haul for all my moving needs. This time was an absolute nightmare and it started at another location. I will have to seriously consider Uhaul again. I will say the employees at this location were very courteous and professional. If I ever use U-haul again it will probably be this location.

JW J. 
Clasificación:
5.0

Keep the great customer service that you current have!

Miguel F. 
Clasificación:
4.0

Truck was well maintained and ran very well!! Please keep the trucks running great for everyone!!!

Christopher B. 
Clasificación:
4.0

El cliente no dejó un comentario.

silverio P. 
Clasificación:
3.0

There was only one person attending to the customers, she was great but it was a wait as there where others waiting for her. I would just recommend having a second person assisting with check in and helping customers.

Wilson B. 
Clasificación:
5.0

Everything is excellent easy application and great customer service and excellent truck price are great i no pay a lot

Juan O. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE S. 
Clasificación:
4.0

If you purchased furniture pads and don't open the package because there was no need to use them, and you returned them unopened then a credit for that product should be returned to customer. I returned them unopened and was still charged.

LindaG M. 
Clasificación:
4.0

I picked up and dropped off the trailer Within 3 hours time. And when I was in the presence of an associate outside. He was on his phone on a personal phone call. Which I'm pretty sure distracted him. Because he didn't check it in. Then the next day I was hit with a $20 overnight charge or something like that. At which I had to call in to have it taken off.

Robert S. 
Clasificación:
5.0

Everything was fine e. Keep up the good work.

Craig P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUAN H.  |  First Impressions 
Clasificación:
3.0

Just make sure the window and mirrors are clean

Nina R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patricia S. 
Clasificación:
5.0

El cliente no dejó un comentario.

CLAYTON B. 
Clasificación:
5.0

El cliente no dejó un comentario.

yosh P. 
Clasificación:
5.0

El cliente no dejó un comentario.

william C. 
Clasificación:
4.0

Worked

Larry S. 
Clasificación:
5.0

Give the staff there a commendation for there kind ,courtesy and knowledgeable expirence as is always upon my interaction as a customer that way they continue and let them know who provided the evaluation I know being a battalion Chief with the city of Chicago thank you again

Jeffrey P. 
Clasificación:
1.0

Terrible service, terrible timing. Overcharged, the worker was high and smoking weed on the job and didn't care about anything. Took forever to even get the worker to come to the desk to even help me. The equipment was terrible, dirty, and it didn't run well at all the air conditioning went out halfway into our trip. Not good and will never use uhaul again.

Paul R. 
Clasificación:
1.0

Worst experience ever. Completely unorganized and clueless staff when it came to reservations. They inconvenienced us in the worst way. We will never use uhual services again after this horrible experience. A

Michael O. 
Clasificación:
2.0

Try to respect the confirmed reservation location, improve your system to don't act weird and then don't charge your customers for your own fault. And obviously respect the reservation time, don't make it a reason for your customer's loosing hundreds if not thousands of dollars. First time tried the service and the worst experience ever

Md Tarikul I. 
Clasificación:
5.0

Could not play my phone on the car radio, like the other trucks, gas was low

FRANKLIN ROBERT F. 
Clasificación:
5.0

El cliente no dejó un comentario.

efren P. 
Clasificación:
5.0

Everything was very good

MICHELLE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christine L. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dania G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Jamal J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUANA L. 
Clasificación:
3.0

Upon returning the man taking the van was bothered I did online return. Had a mood and wasn't so pleasant.

Venessa L. 
Clasificación:
5.0

El cliente no dejó un comentario.

SARAH M. 
Clasificación:
4.0

I cut myself on my back from a metal bracket sticking out from the roof. I mentioned it to the employee when I returned the van. She apologized but didn't say anything beyond that. I placed a piece of cardboard on the roof so no one else cut themselves.

Jose P. 
Clasificación:
5.0

El cliente no dejó un comentario.

ricardo C. 
Clasificación:
5.0

Nothing everything is fine

jose luis G. 
Clasificación:
3.0

El cliente no dejó un comentario.

Latricia B. 
Clasificación:
5.0

El cliente no dejó un comentario.

George S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carl H. 
Clasificación:
5.0

Only the outside was dirty inside was clean

Doris G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MIKE K. 
Clasificación:
5.0

The crew that received the trailer in was helpful and very friendly, made a very stressful day a little bit more enjoyable. ¡Gracias!

Kyle P. 
Clasificación:
4.0

El cliente no dejó un comentario.

darnell S. 
Clasificación:
2.0

Deferente locations for uahl

Kheire K. 
Clasificación:
1.0

Ninguno

kheire K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Diamond G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Gina G.  |  First Impressions 
Clasificación:
5.0

It was quick and simple.

Bammeke J. 
Clasificación:
5.0

great work guys

george R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Tyra B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Claudia N. 
Clasificación:
5.0

I love the customer service, the gentleman who took care of me was exellent! ¡Gracias!

emma R. 
Clasificación:
5.0

I like this U-Haul store because they made a very easy to get my truck and very easy to return it thank you so much.

Michael G. 
Clasificación:
5.0

Great associates very helpful

Julio G. 
Clasificación:
1.0

Call six times each call was 30min to 60min or more was never able to talk anyone there till next day

Oliverio A. 
Clasificación:
5.0

El cliente no dejó un comentario.

David H. 
Clasificación:
1.0

I had reservations for a 10 foot truck and when I arrive to the location the truck was not available the only thing they had to offer me was a trailer which was unacceptable and they had me buy a connector for my truck

Jose R. 
Clasificación:
5.0

great job guys

george R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judi V. 
Clasificación:
5.0

Very helpful and patient

Erica W. 
Clasificación:
5.0

Awesome service, especially the employee who too I care of me named Donell.

SANDRA R. 
Clasificación:
5.0

Overall great service! The picking up part was smooth and fast. The return part was also hassle free. Great job to the staff here.

Cirenio J. 
Clasificación:
5.0

Excellent customer service! All my needs were accommodated.

Roy S. 
Clasificación:
5.0

All staff were very helpful and provided awesome service. Front desk person and also Donell who helped with questions were also very helpful and friendly.

Hossein A. 
Clasificación:
5.0

El cliente no dejó un comentario.

stephanie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesus V. 
Clasificación:
3.0

I was given a false fuel reading in my contract. A variance of half a tank of fuel. Fuel costs in that area were $5.49/gal. An error or fraudulent behavior occurred.

PAUL A L. 
Clasificación:
3.0

El cliente no dejó un comentario.

CHARLES B. 
Clasificación:
5.0

Continue your professional and efficient service

Marcos E. 
Clasificación:
5.0

All around a great experience

Anna N. 
Clasificación:
5.0

A very smooth pickup and return. Friendly service by all present

Victor G. 
Clasificación:
5.0

El cliente no dejó un comentario.

patricia H. 
Clasificación:
2.0

El cliente no dejó un comentario.

Jose M. 
Clasificación:
1.0

I was told that once I purchased a storage after I create my security code I would be able to move my items in when ever I wanted to but that was a lie

Sharvon M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

VERONICA Y.  |  Overall Experience 
Clasificación:
4.0

Very thing was great with the exception of the cost.

DAVID F.  |  First Impressions 
Clasificación:
5.0

The woman working there was very helpful with all my questions and good service

Victor S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Roxana M.  |  Overall Experience 
Clasificación:
1.0

The manger was very rude. I drove to my storage and they locked me out and my due date wasn't until next month. I dislike when companies or whom ever don't give excellent customer service. I will never use this storage facility again!

Tamia C.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

tyrna a.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyra B.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Mary K.  |  First Impressions 
Clasificación:
3.0

Very expensive

TAMARA B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PAULA S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

charles r.  |  Overall Experience 
Clasificación:
5.0

Great customer service at this location!

ROSA E.  |  First Impressions 
Clasificación:
4.0

Very satisfactory & quiet, safe, & friendly

walter o.  |  Overall Experience 
Clasificación:
5.0

I had a storage unit there for three years, and No complaints

WILLNETTE B.  |  Overall Experience 
Clasificación:
1.0

Maria menendez she is the rude person unprofessional person i have ever met or spoke bout doing busines uhaul lost me as a costumer because of her.... will never go back on doing business because she takes everything as a joke if you guys record the calls listen as how she laugh at me for asking question... i rarely do surveys and today i am taking time to let you guys know bout my bad experience.........

Corina O.  |  Overall Experience 
Clasificación:
5.0

Excellent service, quality and excellent staff. Love it! Reasonable prices.

Maria del Rocio S.  |  Overall Experience 
Clasificación:
1.0

Horrible!!! The storage space was dirty! And they gave me a key (card) that didn't work kept saying access denied. Then the worker gave me a code and Thst didn't work either. She told me it's ok

Nicole M.  |  First Impressions 
Clasificación:
3.0

Fine place

Steve M.  |  Overall Experience 
Clasificación:
5.0

Extraordinario servicio al cliente

DIANNE L.  |  Overall Experience 
Clasificación:
4.0

Mgmt. & staff were excellent. The electronic cards don't work, though. The door latch wouldn't fit the lock, but it was fixed immediately, & it works fine. Staff very helpful & very smooth & easy move

walter o.  |  First Impressions 
Clasificación:
5.0

My experience with u-haul was excellent and I appreciate the help from the staff.

Kenneth W.  |  Overall Experience 
Clasificación:
2.0

Im never using uhaul again, waaaaaay too many discrepancies from paying extra for overnight, only to have it not work when i needed it, and side door not available when i need it...0%customer service

john h.  |  Overall Experience 
Clasificación:
3.0

Nada

Precious B.  |  Overall Experience 
Clasificación:
5.0

1: Was making a payment had a man reach down and swipe his hand on my pants roach crawling up my pant leg. 2 Woman eating next to my unit looked like she was living there had door open to her unit.

ESTELLA B.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Enganches para remolque

    ¡U-Haul es el instalador de enganches N.° 1 de América del Norte!

  • Propano

    ¡Servicio de propano entregado directamente en tu puerta!

  • Camiones a la venta

    ¡Tenemos la selección más amplia de la industria!

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