Customer Reviews for U-Haul Moving & Storage of Midway

6228 comentarios

15182 Beach Bl   Westminster, CA 92683
(On Beach blvd N of 405 Fwy Between Mcfadden and Bolsa)

(714) 894-4739

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(714) 894-4739

15182 Beach Bl
Westminster, CA 92683
(On Beach blvd N of 405 Fwy Between Mcfadden and Bolsa)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

Los comentarios sin texto actualmente están ocultos. Mostrarlos como visibles. Ocultarlos

Clasificación:
4.0

El cliente no dejó un comentario.

Anthony S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mike R. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARK H. 
Clasificación:
1.0

The person who checked me in was a bit rude to me, I've rented from your location many times but never encountered with this person til this last time I rented a U-Haul , I think he was the supervisor, David Wilson (?) When I returned the vehicle it was by another person. And he was nice ! It's why I come to your location..! The guys are all nice !! But this guy who placed my contract was a bit rude : ( I still like this location All the other guys are soooo nice Thank you … guys

Deborah G. 
Clasificación:
2.0

I used the van for a short trip, it should be under 15 miles. The gas meter was right at the Full level mark (not all the way above compared to other cars). I agreed and marked at F on the chart before leaving. After driving, I pumped the gas for 2 gallons which should covered that 15-mile trip. But today, the receipt showed I returned the van with the mark lower than Full level. This is absurd. I received at F and I filled up at F. The office filled up additional over the F mark and charged me the difference?

TRAM L. 
Clasificación:
5.0

Si pudieran entregar el camion con tanque de gas lleno asi seria mas conveniente para uno ya que es dificil de regresarlo al mismo nivei que lo recoji , oh que dieran credito para la proxima vez que rentara otra,,

David P. 
Clasificación:
5.0

Courtney at the Westminster location on Beach Blvd. is so friendly and very helpful.

Alice M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

Great!

Sharon M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joice R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve H. 
Clasificación:
5.0

Just keeping up the good customer service that you guys gave us...you all the best.thank you.

PAUL A. 
Clasificación:
5.0

very friendly and efficient customer service...........thank you

Barbara C. 
Clasificación:
5.0

Nada

Brian R. 
Clasificación:
5.0

Great services!

Alan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sydney M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

EVELYN G. 
Clasificación:
5.0

Everyone was great.

Nicholas O. 
Clasificación:
5.0

None.

MARK H. 
Clasificación:
5.0

El cliente no dejó un comentario.

claudia C. 
Clasificación:
5.0

El cliente no dejó un comentario.

EVAN Y. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Trinidad P. 
Clasificación:
5.0

El cliente no dejó un comentario.

CYNTHIA A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Teresa W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON N. 
Clasificación:
5.0

Costco didn't have delivery service so I needed a truck for my Cal King Mattress so I went to U-Haul. It was such an easy and pleasant experience as if I went to my neighbor and borrowed his truck. Thanks Aaron, Danny and Levin. Great jobs gentlemen. Thank you U-Haul. Solved my problems and no side effects, no headaches afterwards.

chris V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis D. 
Clasificación:
5.0

This particular location has always been extremely efficient. I have rented from other U-Haul locations but this one by far is the best. The employees were friendly and my transaction went smoothly. The check in when we returned the truck was equally as smooth. I give this location and its employees five stars. Great job!!

Lisa P. 
Clasificación:
5.0

Nothing. Excellent service was rendered and I greatly appreciated it.

Gregory N. 
Clasificación:
4.0

I REQUESTED THE TRAILER FROM TUSTIN. THEY GAVE NE THREE DIFFERENT PLACES AND I SETTLED FOR WESTMINSTER.

Howard S. 
Clasificación:
4.0

El cliente no dejó un comentario.

SANDRA H. 
Clasificación:
5.0

Everything from beginning to end and everything in-between was perfect. Thank you UHaul!!

Steve L. 
Clasificación:
1.0

Do your job I rented a trailer for one day brought it back early and they want to charge me for extra days? I have spent several hours one the phone I finally went down there and they still haven't fixed it. It's horribly sad how unorganized they are.

david M. 
Clasificación:
5.0

Maybe go thru each box that I rented to make sure it was clean, rather than give me a stack of boxes and send me on my way. Otherwise, everything was great. The staff was very courteous.

helen T. 
Clasificación:
5.0

Employees were very knowledgeable Nice people

Edward M. 
Clasificación:
3.0

The trailer tires were 25 and 15PSI under inflated . I wouldn't have known had I not checked them with my gauge once it was hitched to my tow vehicle . Under inflated trailer tires can cause a big problem especially at highway speeds . You should have a maintenance reminder to check tire inflation every so many rentals as well as the proper operation of the turn signals and brake lights prior to customer departure .

Gregory W. 
Clasificación:
5.0

El cliente no dejó un comentario.

William G. 
Clasificación:
3.0

On picking up 10' van we mentioned that we wanted to pay cash when we returned the van. 3-hrs later we returned it, the woman who helped us initially wasn't there. The man told my husband they didn't take cash, so our credit card was billed.😡😡😡

GERRI L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ernest H. 
Clasificación:
5.0

Extraordinario servicio al cliente

Phillip L. 
Clasificación:
5.0

Continue with the excellent service.

Dennis W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert W. 
Clasificación:
5.0

Nothing! You got it all covered!

Joan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phuoc N. 
Clasificación:
5.0

keep the girl who waited on us; she was very pleasant

Geoffrey D. 
Clasificación:
4.0

El cliente no dejó un comentario.

DUY D. 
Clasificación:
5.0

Staff was friendly and courteous.

Steven A. 
Clasificación:
4.0

They said they would email my receipt and they have not done that.

GEORGE V. 
Clasificación:
5.0

Everything was great! My van did indicate the engine oil should be changed soon.

Broderick L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brian G. 
Clasificación:
5.0

The young lady who helped us was outstanding & very knowledgeable.

SEAN T. 
Clasificación:
2.0

Courtney was an awesome help. However my trailer ball being too big had me purchasing a smaller ball from you which was great since you had one in stock. However when your attendant went to get a wrench for me to change mine out , she was told by manager it was not allowed. Having to leave the place to go buy a wrench seemed rude and not customer friendly by any means.

DAWN H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen H. 
Clasificación:
1.0

The guy who checked me back in when I returned the rental tried to charge me an extra day and I had to do the math to prove I didn't keep it that long. I would recommend it because its the only place to go. The guy who rented me the van was very helpful and accommodating and is the reason this place is running, but the guy who checked me in was not.

Megan S. 
Clasificación:
5.0

Everything went smoothly

Skyler G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lon H. 
Clasificación:
4.0

When a overbooking situation arose, Danny and his Manager Aaron went above expectations to accommodate my reservation request. While I have since moved away from this area, I would highly recommend this location to family and friends based on the customer service I received.

DANIEL B. 
Clasificación:
5.0

very satisfied-all 3 of your employees were well trained and answered all my questions courtessly and with care

HONOR S. 
Clasificación:
4.0

El cliente no dejó un comentario.

CAROL N. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marcos P. 
Clasificación:
5.0

El cliente no dejó un comentario.

William T. 
Clasificación:
5.0

Nevin's customer service was excellent!

FRANKLIN T. 
Clasificación:
5.0

Fast friendly customer service.

Marvin J. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dang N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Allan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Huy M. 
Clasificación:
4.0

Nothing really, as the.only problem was waiting for the part to arrive and that was Covid related. Store and service was excellent.

RENE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jose R. 
Clasificación:
5.0

We had a wonderful experience at this location. The staff was very helpful. After getting a call the day before we were moving from Penske, telling us the truck reservation we had made four days prior was now unable to be fulfilled, I went to this UHAUL location and they helped me find a truckâ€" we were desperate and they came through for us. We will definitely go to them from now on!

George C. 
Clasificación:
5.0

Excellent customer service, efficient check-out, check-in, loved the brand new Chevy truck. very nice. 5-stars

William M. 
Clasificación:
5.0

Friendly…. Fast…..clean

Annette D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Van D. 
Clasificación:
5.0

Great service

ABDULGHAFAR H. 
Clasificación:
5.0

Very helpful

BETH B. 
Clasificación:
5.0

I was charged an EXTRA fee because I couldn't check out on the app. I was having trouble with the app for 3 days, I couldn't log in. At the end of the day i was charged an extra $20. That's not fair😥

FREDRICK S. 
Clasificación:
5.0

Everything was just as I hoped it would be.

David M. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL P. 
Clasificación:
5.0

We chose not to have the furniture pads. We were surprised to find them in the UBox. We feel that customers should be asked if they want them rather than automatically including them. They add weight and take up space for those who don't want to use them.

Jonathan M. 
Clasificación:
5.0

They are always helpful as a woman renting they are very helpful and don't take advantage of my lack of knowledge in these situations. Thank you 😊

VICTOR B. 
Clasificación:
3.0

having managed a U-haul personally ( many years ago ), I was impressed & pleased by how much quicker & easier the process has become.

Matthew C. 
Clasificación:
4.0

Wait to get the reserved truck was excessive as a delivery came in a semi requiring personnel to receive it.

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tony C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sean C. 
Clasificación:
5.0

El cliente no dejó un comentario.

DONCARLO C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELIZABETH O. 
Clasificación:
5.0

Always great service you can depend.

Chris D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stephanie C. 
Clasificación:
5.0

Definitely use the Westminster location but avoid the Uhaul on Garden grove blvd. The GM at GG BLVD "Dan" basically told me they had no auto transports without looking and I counted 4 of them before entering the building. I called the 800 number they said sure they have one. GM "Dan" really didn't want my business and I had been there multiple times prior over the past 2 months but never an experience with him. It's my last experience with this location knowing his business ethics.

Paul H. 
Clasificación:
5.0

Aaron and his team is awesome!

TUAN N. 
Clasificación:
5.0

El cliente no dejó un comentario.

John H. 
Clasificación:
5.0

Great customer service, and the experience was a pleasure. Will rent from them again.

Daniel R. 
Clasificación:
5.0

Aaron is the man. I rented from him in the same week for personal and business and he's a 10/10

KEVIN B. 
Clasificación:
5.0

El cliente no dejó un comentario.

DU T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tan D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Willem E. 
Clasificación:
4.0

El cliente no dejó un comentario.

Janet G. 
Clasificación:
5.0

In and out. Good customer service. Clean van. Fair price.

THOMAS T. 
Clasificación:
5.0

Thanks for making it easy to rent a moving van for one day. The video on how to load a queen size bed was very helpful. My only minor issue was it took me while to manually adjust the side view mirrors for safe visibility

IVAN R. 
Clasificación:
5.0

Clean and secure storage facility. You can have peace of mind when you store your junk at haul of Midway in Westminster. The staff are all very helpful and Knowledgeable. If you happen to run into any problems ask for Arron Hersh and he'll help you find a solution. Thanks Arron!

Taylor B.  |  Overall Experience 
Clasificación:
5.0

The only thing that happened, was when I went for storage, they said I didn't have a reservation. Fortunately, they were able to accommodate me!

Carol H.  |  First Impressions 
Clasificación:
4.0

Everything was great and Tom was really helpful in helping me switch to a bigger unit. The only thing I was displeased about was the information regarding Storage Access hours. On the email, storage access hours says it's from 5am-10pm; however, I came to the unit on Saturday around 9pm, and there was no access into the building (the garage was closed). The next day, I got to the unit and saw a sign near the elevator with storage access hours closing at 7pm, instead of 10pm like the email said. Tom explained that access into the building closes at 7pm, but you have until 10pm to leave the building. However, that wouldn't make sense for the 5am opening time for access hours? If the building doesn't open until 7am, how is someone supposed to have access at 5am? The information in the email is very misleading. Please correct the information in the email. This would be very useful for future first-time customers.

Camille R.  |  Online Move In 
Clasificación:
4.0

Thanks for being there for our important storage needs at this facility over all these many years. We depend on this facility for secure, & clean storage, we now have 3. We really appreciate your communication regarding any situation, like when we failed to throw the latch over far enough on one of our units. We even placed the lock on it and didn't realize it wasn't over completely. Store manager Aaron alerted us with a phone call within 24 hours. We went down there and with the assistance of a employee, locked the unit correctly. That is so impressive and extremely important. Thanks again keep up the good work!

LINDA P.  |  First Impressions 
Clasificación:
5.0

Aaron was wonderful!!! He went above and beyond to help me with my challenging move!! Thank you so much!!

dennis k.  |  Overall Experience 
Clasificación:
5.0

U-Haul Moving & Storage en Midway is a wonderful place to keep your junk. The staff is very knowledgeable and friendly. I ran into some trouble on the road with my Uhaul truck and they listened to my woes and helped me get into contact with the right people. The storage unit's are very clean and secure. A special thanks to Aaron for going above and beyond and making the whole process seamless.

Taylor B.  |  First Impressions 
Clasificación:
4.0

I rented storage at this facility for almost three years. I only had one issue of an employee who works in the "yard" who vapes constantly that was rude to me. The manager Aaron was really helpful when it was time to rent a truck to move out, and cancel my storage. Gracias

Brenton K.  |  Overall Experience 
Clasificación:
5.0

The staff was always very helpful courteous and kind. I will always go to westninster Uhaul because i have akways been treated with very good customer service. They are top notch. Tom Russell 206-551-2107

THOMAS R.  |  Overall Experience 
Clasificación:
5.0

The staff were tremendously helpful

SABOURA R.  |  Overall Experience 
Clasificación:
5.0

I had a wonderful experience these past 5 years. If I ever need storage again I will be back thank you for excellent service

STEPHEN T.  |  Overall Experience 
Clasificación:
5.0

Customer service was always great and was treated well whenever I had any issues. Even when I switched cards and almost missed a payment I was still taken care of. Great customer service.

Andrell G.  |  Overall Experience 
Clasificación:
5.0

The cleanliness of the facility, the amenity of the elevator and carts, the security features, and most importantly the staff made this the best uhaul experience we have even had. Most times that we interact with the uhaul brand the staff is disinterested and a bit short with clients, but this was not the case here. Bravo to the team at this location. The one comment for improvement would be the layout of the yard for getting into the storage until loading zone. If the tow trailers could be moved elsewhere that would make the logistics of coming in and out much easier. It is a small space though, so the challenges are understood.

SAMANTHA H.  |  Overall Experience 
Clasificación:
5.0

Arron the manager was helpful ,considerate a professional with a great supporting staff. I will only used services that are provided by U-Haul.

LEONARD K.  |  Overall Experience 
Clasificación:
5.0

All staff were extremely helpful and professional.

Tiffany D.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Michele A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

James S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jacqueline M.  |  Overall Experience 
Clasificación:
5.0

Great people, excellent service.

MARITZA S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Matthew J.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

karen s.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Nancy P.  |  First Impressions 
Clasificación:
5.0

I was impressed with the young man that attended to me he was courteous friendly and informative. He conducted himself with knowledge and experience. He explained himself excellent performance. Gracias

Isabel D.  |  First Impressions 
Clasificación:
5.0

Very accommodating staff.

JAMES L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

James S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Queta M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

reggie w.  |  First Impressions 
Clasificación:
5.0

Facility was clean and service was great.

Jeffrey L.  |  First Impressions 
Clasificación:
2.0

Took 2 days to get through with out severe waiting time. Bailey couldn't find my account put me on hold for 9 minutes so I hung up. Called back later spoke to a young man, who handled it perfectly.

wayne c.  |  First Impressions 
Clasificación:
4.0

The actual move-in date was 11-17. Your location in Westminster is clean secure & convenient , There was a mix-up regarding the truck I rented. However the manager Anthony worked things out thank you

karen s. | Reservación
Clasificación:
5.0

The guys at this location are AWESOME! They are patient, helpful and courteous.Due to lack of available units at the first location I was switched to this location,so thankful for the switched!

Cathi S. | Reservación
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
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    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

  • Ícono de enganche para remolque
    Enganches para remolque

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  • Ícono de propano
    Propano

    Propane service delivered straight to your door!

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