Customer Reviews for U-Haul Moving & Storage of Midtown

1393 comentarios

3500 S Sheridan Rd   Tulsa, OK 74145

(918) 439-3139

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Services at this Location:

Contáctanos

(918) 439-3139

3500 S Sheridan Rd
Tulsa, OK 74145

Services at this Location:

Location Hours

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The entire team at Uhaul gave me the best customer service. I highly recommend them for all your needs whether it be a round trip or moving across the country, they are the best of the best!!!!

CARLA F. 
Clasificación:
5.0

El cliente no dejó un comentario.

SARAH N. 
Clasificación:
3.0

I need a receipt emailed to me at aacosta@tribalfirst.com. I need to make sure they charge the original card that was given over the phone. Tried to call last night, when returning vehicle but was on hold for over 30 minutes. Also tried online app but wouldn't work. We were given a lock with no key.

ANGELA A. 
Clasificación:
1.0

Actually allow them to check the vehicle in and out like normal.

Jessica D. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRITTANY LYNNETT A. 
Clasificación:
5.0

Great Job

JAYNA K. 
Clasificación:
5.0

Thankful for the convenient location

JOHN P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeanne R. 
Clasificación:
3.0

El cliente no dejó un comentario.

ETOY P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Creshauna B. 
Clasificación:
5.0

El cliente no dejó un comentario.

sherry P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shawn P. 
Clasificación:
3.0

Van had dog hair in the seats up front and all over the back in the cargo area that had not been cleaned up. Chris Munoz was working check out, but was no where to be seen for 5 minutes after I came in to p/u van. He didn't offer any assistance with delivery

Julia P. 
Clasificación:
3.0

I had submitted my request the night before, so my thinking was that all I had to do was pick up my keys. I had to wait close to 10 minutes before I was waited on, because no one was in the office. She was friendly but was asking the same questions that I had already submitted the night before. I felt that was wasting time on moving day. The truck had drink stains on the console and was somewhat sticky. I would recommend the location simply only because of the convenience of the location. I've rented from U-haul several times before and it's been better. In the past we have done a walk through and went over the damage on the truck and checked the inside.

CHERYL E. 
Clasificación:
2.0

When we picked up the truck we were told that our return time would be 7:30 pm on Saturday and that an individual would be there to complete the check-in process. When we arrived to turn it back jn, we found out the location closed at 7. By the time we were able to find information on how to return it remotely and got it checked in online, it appeared we were late. We called cx service to explain and they assured us we would not be charged late fees because we had been misinformed about someone being there to check the truck in. We got our statement, and they charged us late fees.

Lauren M. 
Clasificación:
5.0

El cliente no dejó un comentario.

LOUIS B. 
Clasificación:
3.0

You could have had the vehicle I requested

SHEILA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

mike c.  |  Overall Experience 
Clasificación:
5.0

Tulsa location was fantastic, great customer service. Lewisville return didn't have space to take trailer so we took it back to a UHaul. Pickup and Tulsa was A+

Laurie S. 
Clasificación:
5.0

Everything met my expectations! Thank you. I will say however, the $39.95 for the 26' truck is very deceiving. With fees and taxes my bill was $102 for 3 hours. I think you should be more transparent with the junk fees.

JASON J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary M.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Ron B. 
Clasificación:
3.0

I reserved a truck and got a van. Making it impossible to get my beds moved in 1 load. I had to make 2 loads and thus making twice the mileage on the vehicle. Therefore owing more for the vehicle. The girl was there but you could tell she didn't want to be. She didn't work quickly at all. The boss was downy the road eating or something and she was having to handle everything herself and he was in a company truck. Come to think about it, probably the one I reserved.... So I should be paid the guaranteed $50 since my reservation wasn't there and especially because it was being for personal use by the boss.

CHRISTINA C. 
Clasificación:
4.0

Cab could have been cleaner

RONAL C. 
Clasificación:
1.0

El cliente no dejó un comentario.

CHESTER S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIELLE D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph M. 
Clasificación:
1.0

Charged me more than they should have and won't refund me the difference

ADAM W. 
Clasificación:
1.0

Between the chicken sh*t "Owner" Chris who we found out lied on multiple occasions, to constantly being over billed (billed twice watch month) empty promises, theft. Lies from employees, not getting any of our account information right. These stupida$$es charged us for a month of rent when we didn't even have a storage unit! THANKFULLY my bank caught it and stopped the charges and called us

BRANDON r.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

William A. 
Clasificación:
5.0

My comment is not location specific but related to the booking process. When I booked the truck it indicated the truck was available at my requested location. The email I received had that address in it. My contract had that address on it. Logging into my uhaul.com account had that address. The morning of my move I just happened to look in the app and noticed a different address. I called customer service and was told my location changed because the truck was no longer available at my requested location. I was never notified. I went back into all of my texts and emails. Nothing. If I hadn't looked in the app I would have shown up at the wrong location. I was not very happy.

Jay W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFREY A. 
Clasificación:
4.0

El cliente no dejó un comentario.

LINDA M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer S. 
Clasificación:
5.0

Everyone we worked with was great. From the help in Tulsa to the guys in Rochester, people were available, the phone communication was personable, and the texts/emails kept us up to date. I would highly recommend. best, Kelly P

Mark P. 
Clasificación:
5.0

She helped me get everything I had forgotten out of the truck and into my ride. I really appreciated that

TINA B. 
Clasificación:
2.0

The truck I rented was absolutely filthy! I just found the pictures I took and I can't believe I didn't speak up about this rental sooner. There was mud coming out of the A/C vents and the bed was so dirty that I had to buy a tarp just to place under the furniture I rented the truck to move. I was very disappointed to say the least.

ANDREW S. 
Clasificación:
5.0

Chris was amazing. Very helpful, explained everything to me when I was in a panic for a unit, and walked me through the process. So glad I chose this location for our move!!

Kerri F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD C. 
Clasificación:
5.0

From the pickup to the delivery everything went great! Customer service was great they were so polite and very knowledgeable.

KRISTINA D. 
Clasificación:
1.0

This location can improve by hiring an associate that has better customer service skills and doesn't act like they hate their job. Anthony Poole ruined the whole experience for us and I am completely dissatisfied with the service we received. I felt as if he was annoyed with his job, which isn't my problem considering he decided to work there. And to top it off our reserved u-haul was ready with smart remarks about 45 mins after the promised time. I've did business with this location multiple times and have never had an issue until today with that specific employee. I will be contacting corporate as I would hate for another person to be treated like how I was today.

WESLEY H. 
Clasificación:
1.0

Make sure the trucks have the proper maintenance done and don't road walk. Make sure the facility is cleaning the truck on the inside and not leaving trash under the passenger seat

Ross S. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRAN-NEKIA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Randy M. 
Clasificación:
5.0

They were very quick

NANETTE P. 
Clasificación:
5.0

El cliente no dejó un comentario.

adrienne k.  |  First Impressions 
Clasificación:
1.0

I am not blaming uhaul for the theft that occurred in my unit. However, I find it strange that the alarm system to the unit's we're mysteriously unarmed that night. Fron previous reviews this is the second time this has happened. Then I moved to an inside more secure unit. My access card never worked and then I find out that they changed the access hours to during office business hours only. It would have been nice too have been told instead of making several trips trying to get in. I would not recommend this location- they have poor customer service- I even observed the Mgr Chris Munoz tell a customer that his propane filler was down and sent her to another location. When she left he laughed and said it just too cold to go out and do it so I tell them it's down.

Chris C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shane S. 
Clasificación:
5.0

I picked up the vehicle and it was dirty and only a quarter of a tank. The people there were nice and helpful.

Laurel W. 
Clasificación:
5.0

El cliente no dejó un comentario.

CORY R. 
Clasificación:
3.0

more customer service

DAWN B. 
Clasificación:
5.0

Chris i think his name is,, did a great job, the place is good.

Derek B. 
Clasificación:
5.0

El cliente no dejó un comentario.

EMMANUEL D. 
Clasificación:
5.0

great service great prices great equipment

SUSAN H. 
Clasificación:
2.0

Picking up trailer went fine, when I open doors to fine dirt, not like dust like somebody hauled dirt in it! Not a clean trailer, did point it's out to person hooking up to vehicle! So returning trailer was fast and simple! But to have to wait over 1 hour for my deposit refund, unexceptionable, completely unexceptionable!

LEE S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Kacie M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Amita K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cody D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas T. 
Clasificación:
1.0

What is with uhaul and not wearing masks?!? Seriously What the Fuck! - I have never felt more unsafe than I do at a uhaul office. I have an 88 year old dad at home with diabetes. Thanks for trying to kill him!!!

MARC C. 
Clasificación:
4.0

Vehicle had food crumbs on passenger seat & floor, Cheetos on dash! 6 miles into my destination after leaving picking vehicle up engine light came on. I called about it and the representative took my number so they could call me back no one ever called! I voiced my concern after returning the vehicle and the person acted like it was no big thing. Personally I felt I was given a vehicle that was not safe to drive with that light on, but got the impression it was no big deal! Was also told I would not be charged for the engine light coming on, that pissed me off and I let him know about it! Not a good experience with this company!

Gene V. 
Clasificación:
1.0

El cliente no dejó un comentario.

SHAGUFTA K. 
Clasificación:
1.0

The guy was very incompetent and had no idea what he was doing. We were there for an hour just to get a storage unit which shouldn't have taken that long. The guy just kept making mistakes over and over again.

David C.  |  First Impressions 
Clasificación:
5.0

advertise your location more I didnt know it was so close to my home

SANDRA E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Adrienne S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TUNISIA L. 
Clasificación:
1.0

The employees where rude. They allowed access to anybody homeless people. When I moved out they kept charging me and said they were going to lock up an empty storage unit for 3 months. There were break ins all the time.

Carla D.  |  Overall Experience 
Clasificación:
1.0

Yo les alquile una camioneta a ustedes y cuando la entregue se me quedaron unos lentes Gucci de 1000 dólares y fui a buscarlos y ninguno de las dos personas que limpiaron la camioneta me los devolvieron le escribí al manger y esta es la fecha que no me dan respuesta le pedí de favor que revisen las cámaras y no lo hicieron No les recomiendo este establecimiento a nadie

Jorge M. 
Clasificación:
4.0

El cliente no dejó un comentario.

THOMAS A. 
Clasificación:
5.0

The gentleman at the check in desk was extremely Helpful.

sherrie k.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

Sean G. 
Clasificación:
3.0

I was moving fabric and furniture the inside of the truck had dirt debree trash Also ha two dollies which took up very much need space

Sharon A. 
Clasificación:
5.0

Nothing really. It was all good

HEATHER J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph E. 
Clasificación:
5.0

I was completely satisfied with the service and equipment received. UHaul really made moving my son easy.

Renaldo W. 
Clasificación:
5.0

N/C

Renaldo W. 
Clasificación:
5.0

El cliente no dejó un comentario.

TROYDANIEL W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUDITH Y. 
Clasificación:
3.0

I was told when I reserved the truck if I didn't have 5 days I would get a refund. That didn't happen. I will make sure everyone I know does not use uhaul

angela A. 
Clasificación:
5.0

El cliente no dejó un comentario.

LUIS B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Galadriel M. 
Clasificación:
2.0

I was told to be contacted 24 hrs in advance to know which location to pickup vehicle and what time. I was never called what time or which location. I was charge for a two day rental. I only needed a one day rental Im disappointed that uhaul charge me for the day I didn't need the uhaul. I was not offered a one or two day rental

Christopher H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Zach M.  |  First Impressions 
Clasificación:
2.0

I called to rent a truck at the Archer location 1 week before we needed it. I also called the day before to confirm the order, as we were coming from out of town, and under a time line. When we got to the Archer store, they told us, they didn't have the small truck, we ordered. They said we would have to go to the 35th and Sheridan store, which added about 12 miles and 1 hours time. When we got there the Archer store had not even called them. And of course they did not have the small truck, so we ended up using a much bigger truck, that was very hard to deal with. And to top it off they charged us for 3 extra miles. Very bad experience.

DENNIS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ruby M. 
Clasificación:
2.0

I was given a truck that wreaked of cigarette smoke and had low tire pressure. On the truck tire there was a yellow arrow which was probably for a repair not working. Before returning vehicle I had to stop and air up the passenger rear tire. When I arrived at facility no one was there I waited approximately 10 to 15 minutes. I finally saw a girl on her cell in the bay area opened the door and asked for help. A bell or someway to announce a customer is waiting needs to be installed here. Upon return same thing I had been gone for just an hour 10 or 20 minutes and waited for 10 to 15 minutes. He said thanks you will get a receipt on your email. I explained I had a return of items I purchased I did not need. A tie down and cover and he said hold on and left for about 5 minutes. Really poor service at Sheridan location

DARREN S. 
Clasificación:
5.0

El cliente no dejó un comentario.

James H. 
Clasificación:
5.0

El cliente no dejó un comentario.

nich F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria C.  |  First Impressions 
Clasificación:
5.0

Send links to check trucks back in like you used to do!

howard N. 
Clasificación:
5.0

El cliente no dejó un comentario.

shelly K. 
Clasificación:
3.0

El cliente no dejó un comentario.

Clasificación:
5.0

El cliente no dejó un comentario.

Zane M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris R.  |  First Impressions 
Clasificación:
5.0

Driver was very friendly and helpful

Matt S. 
Clasificación:
5.0

Why has it changed where you do not send a link to check the trucks back in at the end of the day. The check in link uhaul.com/ share is much more time consuming than the check in links previously provided . I have a new phone, but the uhaul.com/ share link times out a couple of times before it allows me to finish check in.

howard N. 
Clasificación:
5.0

Great service

KENNETH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

wayne A. 
Clasificación:
5.0

El cliente no dejó un comentario.

whitney R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Aaron P. 
Clasificación:
5.0

Ok

Jesus S. 
Clasificación:
4.0

El cliente no dejó un comentario.

Nakia R. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH S. 
Clasificación:
3.0

Upon arriving to sign for truck, Lucas (worker)advised me that he couldnt find my original truck, so he had to adjust the mileage and fuel level on my contract. He told me not to worry about the initial check in online with the truck since he it didnt match original truck had to change it manually. I said ok. Then when dropping off truck through the app, discovered that he had not changed anything and I was about to be charged over 2,000 dollars because mileage claimed I had driven over 2,000 miles. I had drove aproximately 12. I called CS who noted my account and I never received a call back. Then 2 days later I called again and was told the manager would call me back. Never received a call. The billing system is messed up so I dont know what is being held or charged but im getting texts about putting in reviews!

Lauren C. 
Clasificación:
4.0

The truck had very squeaky brakes and was very jerky around 35 mph. It may need maintenance

Karen G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Shannon Y. 
Clasificación:
2.0

We were charged for an extra day even though we got permission to bring it back after midnight. We have been trying to call customer care for 2 days and cannot get through. So now we are out the money with no communication from U-Haul. We won't be using them again.

kendra B. 
Clasificación:
5.0

El cliente no dejó un comentario.

BEATRIZ V. 
Clasificación:
4.0

Even though I returned the equipment 1 hour before due, the black guy who took it back, never signed off on it. I returned a call today to see why and git a nice lady who did what the other guy should have done. I had photos of my return with time attached. I always cover myself for situations like this.

CHARLES C. 
Clasificación:
4.0

Make sure debris is out of trailer.

DOUGLAS A. 
Clasificación:
4.0

N/a

Brandon R. 
Clasificación:
1.0

Pay attention to your final receipt! I was charged for fuel (Gasoline) even though I returned the truck with same amount of fuel! I was refunded ONLY because I got it!

BRIAN J. 
Clasificación:
1.0

I had the vehicle less than 4 hours and drove less than 10 miles. Was charged for 10 days and several hundred miles. Local office less than helpful in resolving. National office blew me off.

PATRICE S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank D. 
Clasificación:
3.0

My unit was so far back from the door that it took all day to do anything. Poor design for an indoor storage facility.

Melissa L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse B. 
Clasificación:
5.0

El cliente no dejó un comentario.

GARY A.  |  First Impressions 
Clasificación:
3.0

The process was time consuming when I got to the office. I filled out all information on the internet and they had to resubmit the information on application again.

Mike L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

matt R.  |  Overall Experience 
Clasificación:
1.0

So I asked for a trailer and a storage unit. First off, the unfriendly guy [Lucas] gave me a unit that was already occupied. I had to go back to the front to get the issue resolved. Luckily the one next to it was free so he told me to use that one instead. He also failed horribly to mention that I needed to disarm my unit with the card before opening my unit door or else the alarm will blare very loudly for a few minutes before shutting off. This happened 3 times; thank goodness I'm not deaf....it just so happened that an older gentlemen saw our distress and told us how things worked. Lastly, I can't believe they only have one loading dock. I had to keep my uhaul for an extra day because every time I tried to move my stuff in, there was someone else taking up the space and carts. I finally backed up in front of the ramp that is intended for people and unloaded my stuff there because I wasn't about to risk hitting another truck or scrape off my front bumper on the ridiculous brick wall they have bordering the parking lot when trying to park in-between or next to a truck. If I would've known it was that difficult I would've went with my old storage place. Oh and to top it all off some random guy and my contract got mixed up so a uhaul store in Texas tried to charge me $244 for his truck, which luckily my bank declined....such a headache.

Melissa O.  |  First Impressions 
Clasificación:
3.0

Storage outside needs to have more units

Corey T.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

DEBORAH S.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

jason E.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Rebecca N.  |  Overall Experience 
Clasificación:
2.0

Records are poorly keep

lee s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LaTysha J.  |  First Impressions 
Clasificación:
4.0

Billing was super easy, and the staff could always answer any questions I had.

olivia a.  |  Overall Experience 
Clasificación:
5.0

Had no issues at all; nice clean place, felt very "safe" environment. Thank you !

Bridget M.  |  Overall Experience 
Clasificación:
5.0

Excellent staff.

Nick H.  |  Overall Experience 
Clasificación:
5.0

The only issue I had was lack of communication between the uhaul employees what I mean by that is that my debit card was used over the phone to one place but then I use my debit card at the store but it's only showing that my debit card was used once and it doesn't show that it was ever used again for another amount so it just basically looks like I didn't pay a and that's not the case but otherwise I mean they really try to help get the situation taken care of as much as possible you just have to have a lot of proof of what you've done and what you have so but otherwise pretty cool

Jacquelin M.  |  First Impressions 
Clasificación:
5.0

Excellent customer service!

Nick H.  |  First Impressions 
Clasificación:
1.0

I am just very disappointed. I have 3 existing units and was just adding a 4th. I literally walked up and down the floors 4or 5 times going to wrong units- after being on the road for hours. I am alarmed the emergency call bottom had no response. How is that secure and safe environment if there is no response. I called because the alarm kept going off. The service has drastically declined and just very disappointed with the service.

david c.  |  First Impressions 
Clasificación:
4.0

We were in the middle of a renovation happening there but overall we could not complain about the staff or convenience of the space we were able to use.

beth s.  |  Overall Experience 
Clasificación:
5.0

I don't know if Chris owns the place or not, I do know that he runs this place like he owns it.........He treats his customers with respect and like every single customer is his number 1 priority!! Awesome place!!!

Lisa H.  |  Overall Experience 
Clasificación:
5.0

I only wish you had more people to answer the phone when I call. The wait time is long!!

kayce g.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Brenda C.  |  First Impressions 
Clasificación:
5.0

Excellent staff and employees

Michael P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Preston G.  |  Overall Experience 
Clasificación:
5.0

The staff was awesome, informative, professionals. They took excellent care of of us at the 3500 south Sheridan Tulsa ok location.

Jody R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kendrick H.  |  First Impressions 
Clasificación:
4.0

Climate control in the new building needs to be increased, there was no air flow when we moved in yesterday. Very muggy. The staff was great and very helpful and kind. Gracias

Jody R.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Donna O.  |  Overall Experience 
Clasificación:
3.0

i movee my stuff out several weeks ago. i called the office as well as email . i even went online to site an went thru the move out service. i still havent received any confirmation or my deposit back.

nittana m.  |  Overall Experience 
Clasificación:
5.0

Chris is a fantastical manager! His attention to the many details involving my move that I am doing as we speak, has made this one of my best moving experiences so far! Midtown Uhaul rocks!!

frances b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Laurie A.  |  Overall Experience 
Clasificación:
3.0

Kinda over priced for the space . But I paid it for convenience so Im sure others will to. Not complaining . just my opinion.

nittana m.  |  First Impressions 
Clasificación:
5.0

Lucas (@ South Sheridan location-Tulsa, Ok) was a great guide and efficient, very polite, very patient and nice demeanour and I noticed that same spirit with the person he dealt with prior to my transaction and his colleagues. Thank you, Lucas.

Marsha M.  |  First Impressions 
Clasificación:
5.0

The person who took my initial call was curtious , knowledgeable, and efficient to my need... we even laughed it was so pleasurable to have the stress of the day relieved. I called because I needed to find a unit fast and a unit not to far from where I was moving from and get to work. My previous Storage was vandalized and just a mess but in less than a few minutes the young lady had a unit reserved a truck just in case and conformation numbers ready and we laughed . When I got to the actual midtown location I was greeted with a smile and response of urgency to meet my needs. Had the grand tour to my selected storage spot and a few chuckles along the way, I throughly understood what... how to operate and the young man was very kind. I left mid town feeling a sence of satisfaction and gratitude as I went to work feeling all the stress of the morning was defeated by the kindness that I received from these total strangers... UHAUL you've got an Awesome team! I thank you very much!!!! Dot Cason

Dottie C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Hazel M.  |  Overall Experience 
Clasificación:
5.0

The unit was excellent. The staff were very helpful. Thank you for everything!!!

Denjah H.  |  Overall Experience 
Clasificación:
3.0

The person who booked my reservation for the storage unit was very professional and help. However, after arriving to the storage location the agent who assisted with providing the rental space were persistent and misleading regarding purchasing a lock for the unit. He stated that I had to purchase a lock from them in order to use the unit. Also, my entrance card never worked to get into the building. The agent upon check out was polite and knowledgeable.

constance l.  |  Overall Experience 
Clasificación:
1.0

Doors should be locked at all times, that's why I was given a code/card. Never used it once because doors where unlocked. I believe you need to review your process with sending letters to the emergency contacts. I missed a payment, received your email and immediately paid it. A week or so later, my emergency contact received a letter that I owed a balance. First off, it was never clearly explained that was your intention to use an emergency contact in that manner. Second, not even 24hrs late and you sent such a letter to them. You already have the authority to lock me out of my belongings, and ultimately can sell them for their value. Bottomline, this policy doesn't work for me and I have moved out, and no longer will use "any" of your services in the future and will share to others why when asked for recommendations.

jeremy h.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

mike c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Hazel M.  |  First Impressions 
Clasificación:
2.0

Several times my access card wouldn't work,there would only be maybe one or two people working the office that has very little knowledge or experience.And it would take as long as an hour to get served.I work alot and really can't wait as long as it takes for service there.I will never again use your services or storage facilities and advise anyone that asks me not too.

james d.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

edna b.  |  First Impressions 
Clasificación:
2.0

The facility itself is fine, but the employee who checked us in was far from friendly. It was as if we were bothering him.

Wendy R.  |  First Impressions 
Clasificación:
5.0

Gracias

Matthew T.  |  Overall Experience 
Clasificación:
5.0

Very easy experience and a very clean facility.

Mechele K.  |  First Impressions 
Clasificación:
4.0

Little short with his words.

ALICE T.  |  First Impressions 
Clasificación:
4.0

Great facility and employees.

ELIZABETH C.  |  Overall Experience 
Clasificación:
5.0

Chris the on-site manager was extremely helpful and professional. I do a lot of business with uhaul and have found chris to be one of the best people in town to work with.

anthony h.  |  Overall Experience 
Clasificación:
5.0

Great!

JOSHUA L.  |  Overall Experience 
Clasificación:
5.0

This is my 3 rd trip using large trucks. Working with the 3500 & Sheridan in Tulsa has been great. Great service, Keese is very helpful & quick with info needed. The store is well stocked to meet rev

Revis G.  |  First Impressions 
Clasificación:
2.0

It ok not enough room need more big room thank you.

Olivia K.  |  First Impressions 
Clasificación:
5.0

Chris has gone above & beyond with great customer service in my behalf!! I have always come back to UHaul....but Midtown UHaul & Chris helped my transition from home to storage a great experience!!

frances b.  |  First Impressions 
Clasificación:
3.0

You need more staff.It"s a very large facility .And every time I have to conduct business there,it seems like I'm there way too long.I"m a security guard,I work a lot of hours and time is a premium.

james d.  |  Overall Experience 
Clasificación:
4.0

Facility very clean. Staff very accommodating in providing rental after reserved storage unavailable. Probably would not have rented if was aware of the distance from the door to the unit.

carol s.  |  First Impressions 
Clasificación:
5.0

I love this uhaul location and what makes it so incredibly awesome is the staff!!

Lisa H.  |  Overall Experience 
Clasificación:
5.0

Customer service was excellent

james g.  |  First Impressions 
Clasificación:
5.0

Love the facility.. So clean and tidy and secure.

KERRIE B.  |  First Impressions 
Clasificación:
5.0

Manager Very courteous and helpful

stacey g.  |  First Impressions 
Clasificación:
5.0

Very helpful in my time of need. I had to move my stuff due to flooding and everyone was helpful and friendly. I very much appreciated it.

Krista C.  |  Overall Experience 
Clasificación:
5.0

Thanks so much.

katie c.  |  Overall Experience 
Clasificación:
5.0

It was a wonderful experience and I will definitely use this location and U-Haul again!!

wendy e.  |  First Impressions 
Clasificación:
5.0

thank you for helping out the flood victims

stephanie G.  |  Overall Experience 
Clasificación:
5.0

I just wanted to say thanks so much for helping out the flood victims it's very appreciated

stephanie G.  |  First Impressions 
Clasificación:
5.0

The guys there where awesome and easy to deal with!!!

Brandon E.  |  First Impressions 
Clasificación:
1.0

Locked out of my unit after hours for over 20 minutes because 24-hour access was never put on my account when it was supposed to be, also threatened with eviction for an issue I wasn't involved in.

Stephanie S.  |  First Impressions 
Clasificación:
5.0

You couldn't ask for a better crew.

Johnie T.  |  First Impressions 
Clasificación:
5.0

Casey at the front desk was extremely helpful and made the entire process simple!

Emily A.  |  First Impressions 
Clasificación:
5.0

If I ever were to need storage again in Tulsa, I would use this uhaul.

casey e.  |  Overall Experience 
Clasificación:
5.0

The location was great. We thought the premises were well maintained . If we need additional storage in the future we know where to go.

john l.  |  Overall Experience 
Clasificación:
3.0

I cancelled and was out prior to the 13th of January told the worker that walks around right before closing and they act like I been there till 28th

kelley m.  |  Overall Experience 
Clasificación:
5.0

The lady went above and beyond to work with me! I would definitely do it again!

Dana F.  |  Overall Experience 
Clasificación:
5.0

Jodee was awesome. Great communication.

Robert M.  |  Overall Experience 
Clasificación:
3.0

Storage rates are high, but they are accurate for a indoor storage. When you leave a message for the manager, he won't call you back, claiming he didn't get the message. I will still use for moving.

michael l.  |  Overall Experience 
Clasificación:
5.0

The lot has some potholes, repaving would be nice. The facility itself is very nice.

Crystal H.  |  Overall Experience 
Clasificación:
5.0

I used your U Boxes. Cheaper than a pod. Cleaner than a pod and timely pick up and delivery. Best choice I ever made.

Loretta R.  |  Overall Experience 
Clasificación:
5.0

I actually rented the STORAGE BOXES which were delivered to my house and picked up when I was done using them. The delivery person (Jodee Madden) was excellent and boxes perfectly met our needs.

Marcia H.  |  Overall Experience 
Clasificación:
5.0

Your employee working 9/3/18- I was having a really hard move, bad day, she was Incredibly helpful, professional and compassionate- Great Employee!!! Thank you!!!!

Lesa H. | Reservación
Clasificación:
5.0

Keep up the good work!

Paula J.  |  Overall Experience 
Clasificación:
5.0

We thank Jodie for all that she did for us and very friendly, helpful and pleasant to deal with.

raymond M.  |  Overall Experience 
No se han enviado comentarios para esta ubicación.

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