Customer Reviews for U-Haul Moving & Storage of McAdams Park

2,235 comentarios

1000 E 13th St N   Wichita, KS 67214
(One Block West of 135 on 13th Street)

(316) 942-9605

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(316) 942-9605

1000 E 13th St N
Wichita, KS 67214
(One Block West of 135 on 13th Street)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

raymond L. 
Rating:
3.0

Customer did not leave a comment.

Mike R. 
Rating:
5.0

Customer did not leave a comment.

Joyce G. 
Rating:
4.0

Customer did not leave a comment.

Brian S. 
Rating:
5.0

Customer did not leave a comment.

JENSA W. 
Rating:
5.0

Customer did not leave a comment.

Thomas M. 
Rating:
5.0

Customer did not leave a comment.

Carrie S. 
Rating:
5.0

Customer did not leave a comment.

Bruce Z. 
Rating:
5.0

Customer did not leave a comment.

Scott S. 
Rating:
5.0

Very much nerded. We are thankful for the rental.

Glenda A. 
Rating:
5.0

Customer did not leave a comment.

Curtis B. 
Rating:
5.0

Customer did not leave a comment.

Dannell A. 
Rating:
5.0

Customer did not leave a comment.

valerie S. 
Rating:
5.0

Customer did not leave a comment.

Alex M. 
Rating:
5.0

Customer did not leave a comment.

David L. 
Rating:
5.0

Friendly & professional staff; Try the BBQ across the street.

MICHELLE M. 
Rating:
5.0

on large rtucks put right side bumber stick so driver will have some idea wher it is located.

DAVID R. 
Rating:
5.0

The 26' truck we rented worked to expectations. However, the headlights were dim and no High Beam headlights were available.

Carl B. 
Rating:
5.0

Excellent service

Fred R. 
Rating:
5.0

Customer did not leave a comment.

Rick R. 
Rating:
5.0

Customer did not leave a comment.

Kevin K. 
Rating:
5.0

Customer did not leave a comment.

JOHN K. 
Rating:
5.0

last minute need for a uhaul trailor and no problem for this location

George B. 
Rating:
4.0

Truck did not have washer fluid when I picked it up. Light on dash behind the gas gauge was burned out, so you could not accurately tell the fuel level at night.

valerie S. 
Rating:
3.0

Customer did not leave a comment.

Jennifer L. 
Rating:
5.0

Customer did not leave a comment.

Christie J. 
Rating:
4.0

The staff working were fantastic. Both when u set up the unit and closed it. There was an old mouse/rat trap box in my unit when I arrived. Otherwise the experience could not have been any better.

Mark H.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Paula H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

christopher c.  |  Overall Experience 
Rating:
3.0

I was charged for a dolly but there wasn't one in the truck. Always verify additional equipment is actually in the vehicle when requested.

Therese-Ann C. 
Rating:
5.0

Customer did not leave a comment.

Tara T. 
Rating:
5.0

The truck I had was in need of some repairs (I had to wiggle the key in order to turn it to start the truck). Other then that everything was great.

Tywanna T. 
Rating:
5.0

Customer did not leave a comment.

austin j.  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

Nora A.  |  Overall Experience 
Rating:
5.0

Everything went according to plan. Hard to improve on that. Thanks

Christopher K. 
Rating:
5.0

Customer did not leave a comment.

gaylene F. 
Rating:
5.0

Customer did not leave a comment.

Spirydon M. 
Rating:
5.0

Customer did not leave a comment.

FARON F. 
Rating:
3.0

Customer did not leave a comment.

Cindy M. 
Rating:
5.0

Customer did not leave a comment.

DAVID N. 
Rating:
5.0

Customer did not leave a comment.

Kenneth G. 
Rating:
5.0

Customer did not leave a comment.

Jordan W. 
Rating:
5.0

Customer did not leave a comment.

Sherry R. 
Rating:
5.0

Customer did not leave a comment.

Dennis C. 
Rating:
5.0

Customer did not leave a comment.

Michelle D. 
Rating:
5.0

We loved the folks both in Witchita and here locally. Thank you so much for your help!

lisa A. 
Rating:
3.0

Over priced , employee who helped me get hooked up left the rear chains drag. I got all the way to emporia and some one who was driving next to me flagged me down

Denny N. 
Rating:
5.0

Customer did not leave a comment.

Dallas B. 
Rating:
5.0

Nothing great experience

Siegfried W. 
Rating:
5.0

Customer did not leave a comment.

JOSE R. 
Rating:
5.0

Deniese, the manager, customer service rep. Is very personable and professional to say the least. She is very helpful, knowledgeable and great a customer retention. This was only my second time renting a truck from this particular location and she knew me by name. Exceptional!! I will use this location and it's services again very soon. Thank u Deniese and U-Haul team members. Respectfully, Tessa D. Bowler

Tessa B. 
Rating:
5.0

Customer did not leave a comment.

Kundayi J.  |  Overall Experience 
Rating:
1.0

Customer did not leave a comment.

Keilonda C. 
Rating:
5.0

Customer did not leave a comment.

James J. 
Rating:
5.0

If client returns the UHAUL with more gas that was turned in. It will be nice there was some kind of discount or something.

Raquel R. 
Rating:
4.0

Truck had no running boards and was very difficult to get in and out of. Would have had 5 stars however an agency was helping me pay for my truck and there were few options to accommodate that. All staff were friendly and helpful.

Nicole W. 
Rating:
5.0

This location is the BEST location we have ever used! They are extremely organized and their equipment is clean and well maintained. They are so efficient with the pickup and drop-off process, that my husband and I were impressed both times. This location is not close to our house but it is now the only one we will use...it's worth the extra miles and time. Also, the staff members were TOP-NOTCH!!!

Kris W. 
Rating:
5.0

Lady was awesome and friendly

Shawn B. 
Rating:
4.0

Customer did not leave a comment.

Charles R. 
Rating:
2.0

Maybe it's COVID or? But at least they're still open THANKS MOVHELP.com

Leland S. 
Rating:
5.0

The staff was friendly and helpful, the place was clean

Kolet W. 
Rating:
5.0

Customer did not leave a comment.

Lashonda G. 
Rating:
3.0

Customer did not leave a comment.

TYLER H. 
Rating:
5.0

Customer did not leave a comment.

Jeffrey T. 
Rating:
4.0

Rough part of town after dark

Jason H. 
Rating:
5.0

Customer service rep was excellent

Paula H. 
Rating:
4.0

Customer did not leave a comment.

Steven A. 
Rating:
5.0

Customer did not leave a comment.

Marvin S. 
Rating:
5.0

Customer did not leave a comment.

DENISE E. 
Rating:
3.0

Customer did not leave a comment.

Patricia D. 
Rating:
5.0

Customer did not leave a comment.

JOANN M. 
Rating:
5.0

Customer did not leave a comment.

blane A. 
Rating:
5.0

Customer did not leave a comment.

SHARON W.  |  Overall Experience 
Rating:
5.0

Denise and the staff here are awesome. I'd drive miles just to store here again if I ever had to

Jason H.  |  Overall Experience 
Rating:
5.0

Everything is great. Easy to schedule and deliveries are on time. Nice staff.

Xiaolong L. 
Rating:
5.0

Customer did not leave a comment.

Kristie G. 
Rating:
5.0

Customer did not leave a comment.

Steven D. 
Rating:
5.0

Customer did not leave a comment.

Francis B.  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gordon R. 
Rating:
4.0

Customer did not leave a comment.

Sierra L. 
Rating:
1.0

The balance was not the same as I was quoted and caused my bank account to overdraft. They didn't have the equipment I asked for and still got charged for it. Worst place to use, never going back to any uhaul store

Gail B. 
Rating:
5.0

Check in was easy and fast. Equipment check in was easy and people were very helpful.

christopher c.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Melissa J. 
Rating:
5.0

The young lady at McAdams uhaul in Wichita, did an outstanding job on the day of the rental…..good communication…in and out very quick

Dale M. 
Rating:
5.0

Best U-Haul experience.

Peter G. 
Rating:
5.0

My pre-check information that I completed.online really didn't help expedite my check-in at store. Even though I was informed online that all my information and license data was excepted the person still needed all of it at location. Might be something to look at please.

Jon R. 
Rating:
5.0

Customer did not leave a comment.

Anthony B.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

ANTHONY B. 
Rating:
2.0

When I came in I went to the restroom which was out of papertowels I then went to register and he took my liscense and gave me a paper to call said I had a problem I asked to use his phone he turned it around and left I couldn't get out on it. I then had to return to my car and the drain spout was coming off the building rigjt into the parking lot and I slipped on the yellow line and my big toe instantly started turning purple. I called and got the situation taken care of. It was just miscommunication I went back in and told him what happened he asked if I wanted him to call someone for me. Ummmm not anymore it was already purple. I continued my drive home and my toe (big toe) is broken. I will find out tomorrow what they want to do.

Susan P. 
Rating:
5.0

Thank you! Denise

Ayesha B. 
Rating:
5.0

Staff was excellent. First time renting for myself but was here with someone else and the staff is why I chose this location.

Ryan H. 
Rating:
5.0

I called and talked with this location several times and everyone was very helpful. Doug was very friendly and check in was very easy. We were not given the furniture pads, but was refunded very quickly. Everything went good. We, also, scheduled movers through U-haul and it went very smoothly. Very pleased with the experience. Definitely would recommend this location.

dennis H. 
Rating:
5.0

Customer did not leave a comment.

Edwin F. 
Rating:
5.0

Customer did not leave a comment.

Cole M. 
Rating:
5.0

Customer did not leave a comment.

DAVID P. 
Rating:
5.0

Customer did not leave a comment.

SHANNON K. 
Rating:
5.0

Customer did not leave a comment.

Jimmy B. 
Rating:
5.0

Customer did not leave a comment.

Rhonda S. 
Rating:
4.0

Customer did not leave a comment.

William R. 
Rating:
3.0

Customer did not leave a comment.

Jerry T. 
Rating:
5.0

Customer did not leave a comment.

melinda A. 
Rating:
5.0

Customer did not leave a comment.

Nicholas S. 
Rating:
5.0

You guys were great and I am truly grateful. Thank you for everything.

Mary G.  |  First Impressions 
Rating:
3.0

Your automated system for When a customer is trying to get roadside assistance, sucks!! Horrible!! Thank God I wasn't stranded on the side of the road with a major major issue.

Jeremiah S. 
Rating:
1.0

Clean the truck better and give money back when customer bring truck back with a full tank of fuel.

Tyler T. 
Rating:
4.0

Customer did not leave a comment.

Peter T. 
Rating:
4.0

Customer did not leave a comment.

Shahidah B. 
Rating:
5.0

Customer did not leave a comment.

JON V. 
Rating:
3.0

Inside personnel were polite & professional. Wen the 17' truck was brought to me the driver just said here it is. No information was given to me about the truck or returning the truck with gas.

Elizabeth M. 
Rating:
5.0

Same day online trailer rental and return, in fact I rented it online about 2 hours before pickup.. The guy checking the trailer out at the desk was great and very friendly, casual yet ultra professional while doing his job. The gentleman who hooked the trailer up remembered me a few hours later when I returned it. Just a great super quick rental experience. I will be back to this location again.

Eric D. 
Rating:
5.0

Not a thing. The check out and check in process was fast and friendly. Equipment was in perfect condition. This branch is very well managed. Thank you!

Kyle L. 
Rating:
5.0

Customer did not leave a comment.

Julie J. 
Rating:
5.0

The staff off 13th st went above and beyond to accommodate my needs and what I wanted.

LEXI J.  |  First Impressions 
Rating:
3.0

The lady who made my reservation made it in a city 400 miles away and they have no drive up units available at all. Fu uhaul

Blake M.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Francis B.  |  First Impressions 
Rating:
4.0

Wish the storage access was a little later in closing or 24 hr.

Jason H.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Robert R.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Kundayi J.  |  First Impressions 
Rating:
5.0

Dennis went above and beyond helping me. She runs a well maintained facility. And she is a super customer service star!!!!⭐️⭐️⭐️⭐️⭐️

Linda V.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

annie j.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Eddie T.  |  First Impressions 
Rating:
3.0

My only complaint is that the access doorr should have been open but we had to swipe every time we wanted to enter.

Hailey N.  |  First Impressions 
Rating:
4.0

Fast & speedy

Tashia F.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Joan M.  |  First Impressions 
Rating:
5.0

Keep up the good work !

vanita w.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Steven S.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

shantale m.  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Burkley S.  |  First Impressions 
Rating:
5.0

Super helpful!

Robin W.  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Alexander E.  |  Online Move In 
Rating:
2.0

Customer service was great but there is no lighting within the individual unit and it is filthy inside the individual units as well.

Princess R.  |  Reservation 
No reviews have been submitted for this location.

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