Customer Reviews for U-Haul Moving & Storage of McAdams Park

2,229 comentarios

1000 E 13th St N   Wichita, KS 67214
(One Block West of 135 on 13th Street)

(316) 942-9605

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(316) 942-9605

1000 E 13th St N
Wichita, KS 67214
(One Block West of 135 on 13th Street)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Carrie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Scott S. 
Clasificación:
5.0

Very much nerded. We are thankful for the rental.

Glenda A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Curtis B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dannell A. 
Clasificación:
5.0

El cliente no dejó un comentario.

valerie S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alex M. 
Clasificación:
5.0

El cliente no dejó un comentario.

David L. 
Clasificación:
5.0

Friendly & professional staff; Try the BBQ across the street.

MICHELLE M. 
Clasificación:
5.0

on large rtucks put right side bumber stick so driver will have some idea wher it is located.

DAVID R. 
Clasificación:
5.0

The 26' truck we rented worked to expectations. However, the headlights were dim and no High Beam headlights were available.

Carl B. 
Clasificación:
5.0

Excellent service

Fred R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rick R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kevin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN K. 
Clasificación:
5.0

last minute need for a uhaul trailor and no problem for this location

George B. 
Clasificación:
4.0

Truck did not have washer fluid when I picked it up. Light on dash behind the gas gauge was burned out, so you could not accurately tell the fuel level at night.

valerie S. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jennifer L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Christie J. 
Clasificación:
4.0

The staff working were fantastic. Both when u set up the unit and closed it. There was an old mouse/rat trap box in my unit when I arrived. Otherwise the experience could not have been any better.

Mark H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Paula H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

christopher c.  |  Overall Experience 
Clasificación:
3.0

I was charged for a dolly but there wasn't one in the truck. Always verify additional equipment is actually in the vehicle when requested.

Therese-Ann C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tara T. 
Clasificación:
5.0

The truck I had was in need of some repairs (I had to wiggle the key in order to turn it to start the truck). Other then that everything was great.

Tywanna T. 
Clasificación:
5.0

El cliente no dejó un comentario.

austin j.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

Nora A.  |  Overall Experience 
Clasificación:
5.0

Everything went according to plan. Hard to improve on that. Gracias

Christopher K. 
Clasificación:
5.0

El cliente no dejó un comentario.

gaylene F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Spirydon M. 
Clasificación:
5.0

El cliente no dejó un comentario.

FARON F. 
Clasificación:
3.0

El cliente no dejó un comentario.

Cindy M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jordan W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sherry R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle D. 
Clasificación:
5.0

We loved the folks both in Witchita and here locally. Thank you so much for your help!

lisa A. 
Clasificación:
3.0

Over priced , employee who helped me get hooked up left the rear chains drag. I got all the way to emporia and some one who was driving next to me flagged me down

Denny N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dallas B. 
Clasificación:
5.0

Nothing great experience

Siegfried W. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOSE R. 
Clasificación:
5.0

Deniese, the manager, customer service rep. Is very personable and professional to say the least. She is very helpful, knowledgeable and great a customer retention. This was only my second time renting a truck from this particular location and she knew me by name. Exceptional!! I will use this location and it's services again very soon. Thank u Deniese and U-Haul team members. Respectfully, Tessa D. Bowler

Tessa B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kundayi J.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Keilonda C. 
Clasificación:
5.0

El cliente no dejó un comentario.

James J. 
Clasificación:
5.0

If client returns the UHAUL with more gas that was turned in. It will be nice there was some kind of discount or something.

Raquel R. 
Clasificación:
4.0

Truck had no running boards and was very difficult to get in and out of. Would have had 5 stars however an agency was helping me pay for my truck and there were few options to accommodate that. All staff were friendly and helpful.

Nicole W. 
Clasificación:
5.0

This location is the BEST location we have ever used! They are extremely organized and their equipment is clean and well maintained. They are so efficient with the pickup and drop-off process, that my husband and I were impressed both times. This location is not close to our house but it is now the only one we will use...it's worth the extra miles and time. Also, the staff members were TOP-NOTCH!!!

Kris W. 
Clasificación:
5.0

Lady was awesome and friendly

Shawn B. 
Clasificación:
4.0

El cliente no dejó un comentario.

Charles R. 
Clasificación:
2.0

Maybe it's COVID or? But at least they're still open THANKS MOVHELP.com

Leland S. 
Clasificación:
5.0

The staff was friendly and helpful, the place was clean

Kolet W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lashonda G. 
Clasificación:
3.0

El cliente no dejó un comentario.

TYLER H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey T. 
Clasificación:
4.0

Rough part of town after dark

Jason H. 
Clasificación:
5.0

Customer service rep was excellent

Paula H. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marvin S. 
Clasificación:
5.0

El cliente no dejó un comentario.

DENISE E. 
Clasificación:
3.0

El cliente no dejó un comentario.

Patricia D. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOANN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

blane A. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHARON W.  |  Overall Experience 
Clasificación:
5.0

Denise and the staff here are awesome. I'd drive miles just to store here again if I ever had to

Jason H.  |  Overall Experience 
Clasificación:
5.0

Everything is great. Easy to schedule and deliveries are on time. Nice staff.

Xiaolong L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kristie G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Gordon R. 
Clasificación:
4.0

El cliente no dejó un comentario.

Sierra L. 
Clasificación:
1.0

The balance was not the same as I was quoted and caused my bank account to overdraft. They didn't have the equipment I asked for and still got charged for it. Worst place to use, never going back to any uhaul store

Gail B. 
Clasificación:
5.0

Check in was easy and fast. Equipment check in was easy and people were very helpful.

christopher c.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa J. 
Clasificación:
5.0

The young lady at McAdams uhaul in Wichita, did an outstanding job on the day of the rental…..good communication…in and out very quick

Dale M. 
Clasificación:
5.0

Best U-Haul experience.

Peter G. 
Clasificación:
5.0

My pre-check information that I completed.online really didn't help expedite my check-in at store. Even though I was informed online that all my information and license data was excepted the person still needed all of it at location. Might be something to look at please.

Jon R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY B. 
Clasificación:
2.0

When I came in I went to the restroom which was out of papertowels I then went to register and he took my liscense and gave me a paper to call said I had a problem I asked to use his phone he turned it around and left I couldn't get out on it. I then had to return to my car and the drain spout was coming off the building rigjt into the parking lot and I slipped on the yellow line and my big toe instantly started turning purple. I called and got the situation taken care of. It was just miscommunication I went back in and told him what happened he asked if I wanted him to call someone for me. Ummmm not anymore it was already purple. I continued my drive home and my toe (big toe) is broken. I will find out tomorrow what they want to do.

Susan P. 
Clasificación:
5.0

Thank you! Denise

Ayesha B. 
Clasificación:
5.0

Staff was excellent. First time renting for myself but was here with someone else and the staff is why I chose this location.

Ryan H. 
Clasificación:
5.0

I called and talked with this location several times and everyone was very helpful. Doug was very friendly and check in was very easy. We were not given the furniture pads, but was refunded very quickly. Everything went good. We, also, scheduled movers through U-haul and it went very smoothly. Very pleased with the experience. Definitely would recommend this location.

dennis H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Edwin F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Cole M. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID P. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANNON K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jimmy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Rhonda S. 
Clasificación:
4.0

El cliente no dejó un comentario.

William R. 
Clasificación:
3.0

El cliente no dejó un comentario.

Jerry T. 
Clasificación:
5.0

El cliente no dejó un comentario.

melinda A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Nicholas S. 
Clasificación:
5.0

You guys were great and I am truly grateful. Thank you for everything.

Mary G.  |  First Impressions 
Clasificación:
3.0

Your automated system for When a customer is trying to get roadside assistance, sucks!! Horrible!! Thank God I wasn't stranded on the side of the road with a major major issue.

Jeremiah S. 
Clasificación:
1.0

Clean the truck better and give money back when customer bring truck back with a full tank of fuel.

Tyler T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Peter T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth W.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Shahidah B. 
Clasificación:
5.0

El cliente no dejó un comentario.

JON V. 
Clasificación:
3.0

Inside personnel were polite & professional. Wen the 17' truck was brought to me the driver just said here it is. No information was given to me about the truck or returning the truck with gas.

Elizabeth M. 
Clasificación:
5.0

Same day online trailer rental and return, in fact I rented it online about 2 hours before pickup.. The guy checking the trailer out at the desk was great and very friendly, casual yet ultra professional while doing his job. The gentleman who hooked the trailer up remembered me a few hours later when I returned it. Just a great super quick rental experience. I will be back to this location again.

Eric D. 
Clasificación:
5.0

Not a thing. The check out and check in process was fast and friendly. Equipment was in perfect condition. This branch is very well managed. ¡Gracias!

Kyle L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Julie J. 
Clasificación:
5.0

El cliente no dejó un comentario.

DAVID P. 
Clasificación:
5.0

The check-in and return processes were mostly efficient. Many businesses could always use a second behind-the-counter person when a line develops, but I was second in line, and was checked in within 15 minutes, so it was adequate.

Scott P. 
Clasificación:
5.0

are used the self check out option to pick up a truck before normal business hours, and everything went super smoothly. The one thing I would point out is that I was asked whether the truck was clean or not when I picked it up, and the answer was…kind of. Just giving the options of “yes” or “no” is not really applicable.

Michael C. 
Clasificación:
5.0

El cliente no dejó un comentario.

June B. 
Clasificación:
1.0

I requested a location closer to my house. No one called to tell me the location I booked ended up not having a truck. I had to drive over 10 miles to the location that had the truck. So almost 20 miles that I had to pay for just to get the truck and return it. The app was terrible to use and crashed. The truck had trash in the bed and the cab itself smelled like a dead animal and was filthy inside. The gas was not full and the miles were off. Had to wait over 30 minutes to get the vehicle checked out and the bed cleaned before I could leave. This put our project behind. Very unhappy and would like a partial refund for having to drive way out of the way for this truck and for the delay in getting started.

Jacob A. 
Clasificación:
5.0

While every minute detail of my experience was beyond fantastic, the only thing I wish would have been different is that they would have informed me that the location closed at 7pm. When picking up my rental, we confirmed that I had my rental from 8am-8pm. We even discussed what to do in the event that I was not able to return the rental on time. Other than that minor detail everything was great. We will definitely use Uhaul again in the future!

Demetri D. 
Clasificación:
5.0

The staff off 13th st went above and beyond to accommodate my needs and what I wanted.

LEXI J.  |  First Impressions 
Clasificación:
3.0

The lady who made my reservation made it in a city 400 miles away and they have no drive up units available at all. Fu uhaul

Blake M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Francis B.  |  First Impressions 
Clasificación:
4.0

Wish the storage access was a little later in closing or 24 hr.

Jason H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Kundayi J.  |  First Impressions 
Clasificación:
5.0

Dennis went above and beyond helping me. She runs a well maintained facility. And she is a super customer service star!!!!⭐️⭐️⭐️⭐️⭐️

Linda V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

annie j.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Eddie T.  |  First Impressions 
Clasificación:
3.0

My only complaint is that the access doorr should have been open but we had to swipe every time we wanted to enter.

Hailey N.  |  First Impressions 
Clasificación:
4.0

Fast & speedy

Tashia F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Joan M.  |  First Impressions 
Clasificación:
5.0

Keep up the good work !

vanita w.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

shantale m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Burkley S.  |  First Impressions 
Clasificación:
5.0

Super helpful!

Robin W.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Alexander E.  |  Online Move In 
Clasificación:
2.0

Customer service was great but there is no lighting within the individual unit and it is filthy inside the individual units as well.

Princess R. | Reservación
No se han enviado comentarios para esta ubicación.

Servicios adicionales en esta ubicación

  • Ícono de camión de mudanza
    Camiones para mudanza

    ¡Tenemos la mayor selección de camiones nuevos!

  • Ícono de remolque
    Remolques y remolcado

    ¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!

  • Ícono de autoalmacenamiento
    Autoalmacenamiento

    ¡Tenemos la mayor cobertura en América del Norte!

  • Ícono de contenedor U-Box
    Contenedores U-Box®

    ¡Enviamos de un lado al otro de la ciudad o del mundo!

  • Ícono de suministros de mudanza
    Suministros de mudanza

    ¡Venedemos cientos de productos para que las mudanzas sean más simples!

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