Customer Reviews for U-Haul Moving & Storage of Mayport

1,285 comentarios

1650 Mayport Rd   Atlantic Beach, FL 32233
(@ Levy Rd)

(904) 249-9934

Horarios de la ubicación

  • Lun. - mar.: 9 a. m. - 5 p. m.
  • Mié.: cerrado
  • Jue. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 1 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(904) 249-9934

1650 Mayport Rd
Atlantic Beach, FL 32233
(@ Levy Rd)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - mar.: 9 a. m. - 5 p. m.
  • Mié.: cerrado
  • Jue. - sáb.: 9 a. m. - 5 p. m.
  • Dom.: 9 a. m. - 1 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas
  • Almacenamiento de bote
  • Almacenamiento de RV
  • Almacenamiento de vehículos

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

The two ladies in that office are awesome they did their job they did it very well I would definitely recommend using you home storage there again at that facility

Dominick T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Lola M. 
Clasificación:
5.0

Holly was great she explained everything in detail very professional

Lola M.  |  First Impressions 
Clasificación:
5.0

Nothing everything was amazing the manager holly want over and behind and was so sweet will definitely be spreading the word.

Sandra W. 
Clasificación:
3.0

El cliente no dejó un comentario.

Ricardo A V. 
Clasificación:
5.0

I cannot say enough great things about Holly and her staff. She was so kind and helpful. She always has a Beautiful smile and friendly demeanor. I would recommend speaking to her about all your U-Haul needs whether storage or truck rental. She assisted me with both.

Bonnie R.  |  Overall Experience 
Clasificación:
3.0

Gracias

Ricardo A V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Lashaune G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

patrick D. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHARLES T. 
Clasificación:
5.0

The employees were all very courteous and super friendly! Would recommend to others. ¡Gracias!

amy l.  |  First Impressions 
Clasificación:
1.0

I have contacted customer service regarding a refund for monthly storage fee of $144.95 applied due to the container being late and the $50 a day refund for the container being 6 days late and no one has followed up with me yet. Please refund the money requested.

Martha W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Daniel D.  |  Overall Experience 
Clasificación:
5.0

Easily made reservations the day before I needed their services and had no issues picking up or dropping off.

Demetrius K. 
Clasificación:
5.0

The ladies did a nice job despite the computers being down.

robert P. 
Clasificación:
4.0

El cliente no dejó un comentario.

Maria S. 
Clasificación:
5.0

El cliente no dejó un comentario.

marc d.  |  Overall Experience 
Clasificación:
5.0

Lizz at the Uhaul team in NJ and Armani and Holly at the Mayport location, were amazing and answered all my questions and very professional. My excellent experience is a direct reflection of each of their contributions to my pleasant move. THANK YOU!!!

GENEVA M. 
Clasificación:
5.0

They were open on time. The staff was very helpful and friendly. They had me checked in and out the door in just a few minutes.

Paul L. 
Clasificación:
4.0

Ensured that the customer receives all the equipment they reserved or provide alternative options so the customer can obtained their reserved equipment (i.e refund for equipment, give alternate uhaul locations). I reserved an utility dolly that I didn't receive due none being available. Thankfully, I received a refund for this dolly when I returned the uhaul to the drop off location.

JOSIAH D. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANGELINA K.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Jesus L.  |  First Impressions 
Clasificación:
3.0

Make sure that if we rent extra boxes but don't end up using them that we don't get charged for them.

Kate B. 
Clasificación:
5.0

Holly was very helpful, and very friendly.

Dewayne G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

GEORGIA W. 
Clasificación:
5.0

Thank you for working with us and providing last minute service.

ALEJANDRO F.  |  First Impressions 
Clasificación:
5.0

Holly is the best. The consummate professional, tireless and always willing to help. Provides my best U-Haul experience in 40+ years. Please extend my thank you.

JOHN G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANNON t.  |  Overall Experience 
Clasificación:
5.0

OUTSTANDING CUSTOMER SERVICE AND EQUIPMENT!!!

Jennifer H. 
Clasificación:
5.0

The manager, Holly was wonderful to work with. She made our move so much easier. She advised us on the size units we needed and everything worked out perfectly. We will definitely recommend to friends if they ever need storage.

Robert R.  |  Overall Experience 
Clasificación:
5.0

Love this place great service

WAYLAND D. 
Clasificación:
5.0

Holly is the best. Big difference in service. Thank you Holly.

Marcelino L. 
Clasificación:
5.0

Holly the manager is just amazing. Incredible customer support. She made a big difference when I arrived to drop off the truck and equipment.

Marcelino L. 
Clasificación:
5.0

The lady that runs the place Holly is a wonderful lady was a delight to deal with thank you

thomas s.  |  First Impressions 
Clasificación:
4.0

Facility needs some updates but overall a good value. Holly was fantastic to work with.

Rich P.  |  First Impressions 
Clasificación:
5.0

N/C

CLIFFORD C. 
Clasificación:
5.0

Customer service was amazing. Vehicle was very clean and working good, the only thing I would said I did not like was the AC working fine then stop throwing air in the front and when to the rear of the dashboard and could not figure out.

JOSE E. 
Clasificación:
1.0

I was charged an extra 100 miles! Truck also had visible damage and pulled hard to the right, and I have picture of the damage. Mayport location is horrible and stole from me!

Kevin A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brien G.  |  Overall Experience 
Clasificación:
5.0

She was outstanding. Went way above and beyond helping us get settled into our unit. U-Haul has a great example of customer service at this facility.

ROBERT O.  |  First Impressions 
Clasificación:
5.0

Our customer service person made all the difference.

BRYANT F. 
Clasificación:
5.0

Tracey and Holly are Great!

THOMAS F.  |  Overall Experience 
Clasificación:
5.0

Not sure why my price went from $32 to $54.

TERESA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Roger G. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATHEW S. 
Clasificación:
5.0

Easy in and out

Chuck F. 
Clasificación:
5.0

Holly goes above and beyond. Please get her some help. She works her tail off and really could use some. Holly is awesome!

Andrew C. 
Clasificación:
5.0

Great office person and service

WILLIAM B. 
Clasificación:
5.0

Holly was excellent and very helpful, she even had a cold bottle of water for me! Would highly recommend!!

DENNIS M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathleen T.  |  Overall Experience 
Clasificación:
3.0

The units were definitely secure but lighting was poor

summer r.  |  Overall Experience 
Clasificación:
5.0

Holly was so friendly and helpful! The parking space outside the gate is very small and could use some expansion.

MARIANA R. 
Clasificación:
5.0

Holly was excellent. Very pleasant to speak to. Great customer service.

Casey C. 
Clasificación:
5.0

Holly went above and beyond to help us. I highly recommend this location for any of your moving and storage needs.

David S. 
Clasificación:
4.0

Holly was an absolute blessing for us. She made securing a unit the easiest part of our move and was a lifesaver in our time of need. You better hold on to her!

Jill G.  |  Overall Experience 
Clasificación:
5.0

Holly was great!

ROBERT R. 
Clasificación:
5.0

It is rough being closed on Wednesday, other than that, I trust this place for all my moving and storage needs. The interim manager named Holly is the most hard working individual I have ever met. Always smiling, efficient and ready to help. Thanks again U-haul.

JOHN G. 
Clasificación:
5.0

Holly is remarkable, five thumbs up.

John G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jay L. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS M. 
Clasificación:
5.0

Just keep doing what you do

JOSEPH S. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL A.  |  Overall Experience 
Clasificación:
5.0

Holly is incredible. She is driven to provide outstanding service, support and is tireless. I often purchase boxes. She always insists on loading my car. She exemplify's what a Uhaul employee should be. Totally unselfish. Please relay my thanks for this extraordinary employee.

John G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DEREK K.  |  Overall Experience 
Clasificación:
4.0

It's only been a day. The lady in the office made it extremely pleasant. The only drawbacks is that there was supposed to be a lock in the unit but There wasn't and the door is difficult for me to close. I ended up driving home to get my own lock and because I didn't think to leave the van there and take my car added another 12 miles to my cargo van rental.

Tracy B.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Tracy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Phillip K.  |  Overall Experience 
Clasificación:
5.0

Excellent customer service

ELIZABETH D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Harry H. 
Clasificación:
3.0

No Comment

MICHAEL A.  |  First Impressions 
Clasificación:
5.0

Thank you very much for serving me in the area of my renting the storage at Mayport. I was extremely pleased throughout my stay.

johnny o.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Christian C.  |  Overall Experience 
Clasificación:
3.0

No comment

MICHAEL A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Staci J. 
Clasificación:
5.0

El cliente no dejó un comentario.

jOSHUA W.  |  First Impressions 
Clasificación:
5.0

Faster internet

Natasha W. 
Clasificación:
5.0

Holly is simply the best!

Gwendolyn M.  |  First Impressions 
Clasificación:
5.0

Uhaul storage on Mayport rd is a wonderful facility. The staff there is amazing and very helpful and caring also. Holly is a great asset to the company so definitely keep her around. We look forward to continuing our business with uhaul Mayport. Thank yall, Crystal and Michael Hartline

Michael H.  |  Overall Experience 
Clasificación:
5.0

Thank you Mayport U Haul. Forget about Neptune Beach location. You are my go to from now on

LESLIE M. 
Clasificación:
5.0

We went to clean out our storage unit and had a couple of questions, Holly was extremely helpful and professional. Once we were finished, again Holly was really friendly and helpful.

Michael N.  |  Overall Experience 
Clasificación:
5.0

Your office person at this location was extraordinarily helpful, efficient and accommodating. You have a real asset in Jacksonville!

IAN PAUL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

DEBORAH O. 
Clasificación:
1.0

This is my third attempt, how does a customer facilitate an incident report ? Practices at the Neptune Beach & Mayport locations are horrific, not productive to stockholders equity and AMERCO as a company.

cliff G. 
Clasificación:
5.0

Holly is the reason this place is#1.

Richard A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

LIZZETTE L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alcinda B.  |  First Impressions 
Clasificación:
5.0

Very courteous service. Have rented here before, and will again!

ANN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melinda M. 
Clasificación:
5.0

Lauren and Holly are the best the took the baf taste out of my mouth of the experience I had at Dan's Hardware.

DEIDRE H. 
Clasificación:
5.0

Holly was extremely helpful, courtious and accommodating us. We had a reservation at Midguard Uhaul for 9am on a Sunday and when we arrived nobody was there and closed pushing our scheduled timeline being a florist for a delivery in serious question. We found Mayport Uhaul open and helped us running too late for comfort. Thanks Holly.

PAUL E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas R. 
Clasificación:
5.0

Easy transaction... Hollie was great!

Jonathan C. 
Clasificación:
5.0

get more "parking" ...very dangerous entry...

Tamera S. 
Clasificación:
5.0

Service was excellent. Holly was very good at explaining all costs.

CARL W. 
Clasificación:
5.0

Both women were really helpful and really nice. I plan on renting from here again

Catherine T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jodi R. 
Clasificación:
5.0

Holly was very professional and helpful.

Arthur P.  |  Overall Experience 
Clasificación:
5.0

The staff was amazing during the entire rental experience !

Rachel V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ALI T. 
Clasificación:
5.0

El cliente no dejó un comentario.

SABRINA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lisa L. 
Clasificación:
5.0

No improvements are needed. Holly handled my check-in and she was fantastic. I don't recall the name of rhe person checking me out, but she was equally as good. Great team!

MICHAEL L. 
Clasificación:
5.0

Very good service, thank you.

SAMMY M. 
Clasificación:
5.0

No improvements needed

Louis G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Mariacatherine R. 
Clasificación:
5.0

Out of all the uhaul experiences I've had this location was by far the best. Attendant was the most helpful person I've ever dealt with.

Rene B. 
Clasificación:
5.0

I've dealt with uhaul many of times through out the years and never have I ever had a better experience than this one. Ms. Holly made me feel welcomed from the second I stepped on the lot. Not only did she help me adjust my reservation for a truck that would get the job done more conveniently, she went the extra mile to make sure I didn't leave without the proper tools as well. Her enthusiasm, knowledge of her job and overall politeness made for thee best customer service I've ever experience. Ms. Holly, aka 5 Star Holly, thank you very much for the quality of service you provide.

Jeffery V. 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIEL J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew A. 
Clasificación:
1.0

Charge me for a 10 foot truck I did not need. Your website and 3 personnel told me I could not use my personal vehicle that meets the requirements. You totally lied to me on 4 occasions in order to make a profit..... worst service ever!!!!!!

JEFFREY T. 
Clasificación:
5.0

personal were friendly and helpful with any questions about rental

joseph R. 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN J. 
Clasificación:
5.0

The acting manager Holly is a real professional. She helped find a solution to my storage situation. She is always energetic and customer service oriented. I have had storage units in multiple places but she really makes storing my stuff as inconvenient as possible. Thanks again, Holly.

John G.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tyler K. 
Clasificación:
4.0

El cliente no dejó un comentario.

WILLIAM S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kathryn S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bruce J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carolyn N.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Arthur P.  |  First Impressions 
Clasificación:
5.0

Really friendly and a huge help

Timothy W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Paul S. 
Clasificación:
3.0

El cliente no dejó un comentario.

ERIC E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darnell M. 
Clasificación:
5.0

Holly was fantastic! She was incredibly accommodating, and was aloe to help us meet our urgent timeframe. Thanks again!! 

Justine W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

amy T. 
Clasificación:
5.0

Thank you everything was great 👍keep going

Tawfiq K. 
Clasificación:
5.0

Great friendly salespeople there,both ladies r really nice! ¡Gracias!

David C. 
Clasificación:
5.0

El cliente no dejó un comentario.

GORDON T. 
Clasificación:
5.0

Holly rocks!

RICHARD A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamara B. 
Clasificación:
5.0

i really enjoyed having a van to drive while my car was being repaired. i thought of it at the last minute so I didn't have a reservation. they went all out to accommodate me. many thanks.

ROSALEE C. 
Clasificación:
3.0

Van wassnt full of fuel. Was lied to by corporate about dropping off van in Sale Creek and was charged 13.00 for leaving it there instead of Sale Creek. Told pick up personel that I was promised that frop off but she would pick that location for me when paying for the van.

THOMAS P. 
Clasificación:
5.0

El cliente no dejó un comentario.

John M. 
Clasificación:
5.0

Great customer service. Walked in and was helped right away!

ZANE W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Omar P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Glen S. 
Clasificación:
5.0

Nothing. Operators were professional, explained options, very business like and really thanked me for my business. You should clone them.

jeanne H. 
Clasificación:
5.0

Retain the services of the manager or employee who was responsible n duty on Saturday, September 26th. She was efficient, fast, and super upbeat at pickup and dropoff. Wonderful to work with!

RONDA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Awilda Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

HUNG P. 
Clasificación:
5.0

Scott is the best! Truly an awesome location to get your U-haul from! We have had a great experience here for over two years renting a locker, and they helped us with our moving needs! Keep up the great work!

Andrew P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert R.  |  First Impressions 
Clasificación:
5.0

Holly was amazing! Her customer service was on point. She was so helpful and went above and beyond to answer all of my questions. She deserves a raise!

HOLLY I. 
Clasificación:
5.0

El cliente no dejó un comentario.

FRANCISCO C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Dawn T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

LORI C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michele H.  |  First Impressions 
Clasificación:
5.0

Great place very clean well protected excellent service

margaret p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Bonnie E.  |  First Impressions 
Clasificación:
5.0

Smooth as could be. Manager was great help. Professional, courteous, knowledgeable and courteous.

Heather H.  |  First Impressions 
Clasificación:
5.0

The manager on duty went above and beyond to help me !

Rachel V.  |  First Impressions 
Clasificación:
3.0

Good service

jamil p.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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