Customer Reviews for U-Haul Moving & Storage of Maui-Kahului

1,035 comentarios

424 Dairy Rd   Kahului, HI 96732

(808) 249-8041

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Servicios en esta ubicación:

Contáctanos

(808) 249-8041

424 Dairy Rd
Kahului, HI 96732

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

clearer return process. What to do when returning during business hours.

DEBORAH G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Percy B. 
Clasificación:
5.0

Took advantage of the first free month storage. Really appreciated it made my transition from home owner to renter easier. Great facility, great staff!

Scott s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Mary L. 
Clasificación:
5.0

Inside is not clean enough, inside is dusty and in the cup holders are sandy

Percy B. 
Clasificación:
5.0

Kailey was so helpful and informative. She really made sure that I had an understanding for operating the truck without being condescending. That is so very much appreciated and so very helpful for making the moving experience less painful. It is such a stressful time when one is moving that these acts of kindness and professionalism really make a big difference. Mahalo or thank you fir all of your help and guidance.

Noor D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Melissa E.  |  Overall Experience 
Clasificación:
5.0

Glen is cool

Jordan P. 
Clasificación:
5.0

El cliente no dejó un comentario.

James L. 
Clasificación:
5.0

El cliente no dejó un comentario.

james L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Noah M. 
Clasificación:
5.0

Remote check in was very nice and easy to use

Justin K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frank G. 
Clasificación:
5.0

Thank you for providing excellent service. I really like the garage indoor loading space and the re-use center.

Rowan B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eddie A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Leilani T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Steven S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Norberth G.  |  Overall Experience 
Clasificación:
5.0

Very helpful staff

MATHEW K. 
Clasificación:
5.0

El cliente no dejó un comentario.

ROBERT R. 
Clasificación:
5.0

Staff are great. This is the fastest pick up and return transaction I ever had…keep it up!

Imelda A. 
Clasificación:
5.0

El cliente no dejó un comentario.

WILLIAM P. 
Clasificación:
5.0

El cliente no dejó un comentario.

JAMES W.  |  Overall Experience 
Clasificación:
5.0

Rented two weekends in a row. First truck had tire issues - Glenn took amazing care of me, getting the paperwork and trucks switched over in an instant and having a nice one that was just serviced for me the second week. Glens level of service and attention was the best I've had on island in years hands down. Mahalo Glen!

ROBERT G. 
Clasificación:
5.0

The people at U haul came through for me to help me out in a pinch and VM made my day great! Thank you all for your help!

THEODORE R. 
Clasificación:
5.0

Maybe have short cuts thru the building if you're in the bays n need to get to the front office. Other than that, reps are courteous n friendly. Philip had my information up n was ready to answer my questions by the time I reached the counter- so efficient!! Mahalo!!

DANETTE K. 
Clasificación:
4.0

El cliente no dejó un comentario.

Tho N. 
Clasificación:
5.0

Return of equipment was quick and efficient.

Kimber V. 
Clasificación:
5.0

El cliente no dejó un comentario.

Judy B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jayna K. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAIGE C. 
Clasificación:
5.0

El cliente no dejó un comentario.

ZHANNA P. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrew C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Donald C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kaholo R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeffrey W. 
Clasificación:
5.0

Worked out very good for us.

Frank R. 
Clasificación:
5.0

No improvement needed everyting was excellent

CLAYTON I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sarah A. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER L. 
Clasificación:
5.0

Staff was very helpful and very friendly!

Kim S. 
Clasificación:
1.0

Wearing a mask last second when customers come in just means that you don't spit when you speak, but the room is still filled with aerosols AND it is a violation of state law. Also the person showed me the truck gas with her mask down sitting in the drivers seat. Also Gas gauge was FAR lower than marked for checkout, Lock was stuck and truck made clunking noise constantly. Quit violating the law. Never going back. Why would I want to expose myself to Delta from your staff? Also other staff fully unmasked at next desk over. Train your people. NEVER going back

JOSEPH R. 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ronnie F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kaimana A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JIN B.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Marissa J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jesse K.  |  First Impressions 
Clasificación:
5.0

Aubrey with the Ubox delivery was a pro and carefully navigated the dropoff with a trailer along a long narrow driveway in reverse! In comparison, other vendors in trucks were more careless and took out branches. She gave exceptional service with direct contact information. Thank you so much for the professionalism and expertise!

Gina H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Michael D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JEFFERY S. 
Clasificación:
5.0

Great team at Kahului UHaul - Kaylee the manager and Glenn were awesome to work with!! Mahalo!!

MICHAEL D. 
Clasificación:
5.0

aloha🤙 thank you U-haul

JIN B.  |  First Impressions 
Clasificación:
5.0

Nothing-Everything was perfect…

RODNEY F. 
Clasificación:
5.0

Kaley is amazing!!!

Benjamin S. 
Clasificación:
5.0

Unload on Maui was great. Opposite of the load up in Kirkland - that crew was extremely rude

Lori I. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHARAOH M. 
Clasificación:
5.0

Great and fast service

per N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mckenzie Lee T. 
Clasificación:
5.0

I needee to extend and they were very helpful. I really like that during my move and being stressed out. Thankyou

Jacelyn B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Volker J. 
Clasificación:
5.0

El cliente no dejó un comentario.

Frederick H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Kasey J. 
Clasificación:
5.0

Aubrey is the best! She's been so awesome to work with. Honestly, I've been impressed that every person that I've worked with for dropping off and picking up the Uboxes has been female and have been badass. I've already recommended Uhaul Uboxes to a half a dozen friends! ¡Gracias!

Elisa S. 
Clasificación:
5.0

One man show so we had to wait a little, but employee was fast and polite. When I returned the dolly the next day, he called me by name! Impressed! Thank you!

Heather G. 
Clasificación:
5.0

El cliente no dejó un comentario.

david K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dexter L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Barrozo J. 
Clasificación:
5.0

very well organized and I have referred to a bunch of people very convenient and clean.

Kehaulani K.  |  Online Move In 
Clasificación:
5.0

Should have a waiting area with a bench so u can sit instead of sitting on the curb great service wouldn't mind working here PT washing & service ur vehicles

KENNETH K. 
Clasificación:
5.0

The service representative was extremely helpful, friendly, and efficient. The only negative I would express was that I have rented here many times and yet he needed to retake most of my info when I arrived. Was not his fault, but perhaps the system could simply know who I am and where I live and what my credit card data says????

Rob C. 
Clasificación:
5.0

Everyone I came in contact with was great, but especially Aubrey who made my experience outstanding. Incredible communication, so nice, and went above and beyond to make sure my U-boxes arrived at my house on the day I moved in. Could not be happier and will recommend U-haul Kahului to everyone I can. Aubrey is a super star!

Jason M. 
Clasificación:
5.0

I'll be using it again. Great service too!!

bruce o.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Hector C.  |  Overall Experience 
Clasificación:
5.0

Staff was exceptionally helpful and knowledgeable with policies and procedures

Kathy K.  |  First Impressions 
Clasificación:
4.0

We experienced excellent customer service. However the facility has a very dangerous post located just outside the double doors of the storage area. When we moved in one of us tripped on it and caught our foot on the post and hit our head on the glass door. Then we saw another customer trip over the same dangerous post. They should be removed immediately.

Maria Rochelle M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

David A. 
Clasificación:
5.0

Amazing customer service! 5 stars all the way around!

Geoffrey H. 
Clasificación:
3.0

The service was good and the truck was reliable. The only thing that caught my eye was how dirty the truck was.

BRADLY M. 
Clasificación:
5.0

The experience was seamless. Staff were courteous and friendly. Questions were answered promptly and completely. Check out was smooth and check in/return was even smoother. I could not have been more pleased with the experience.

James G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sara Lee S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather B. 
Clasificación:
5.0

Excellent service and staff.

MONICA L. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN S. 
Clasificación:
4.0

I suggest you hire more agents to handle the phone volume.

bruce o.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ROMEO A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tim M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ELLEFSON Z.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Victor P. 
Clasificación:
5.0

Nada

Kekoa A. 
Clasificación:
5.0

I want to commend your employee Glenn, who took care of me at 0700 when I rented the van. He was great, friendly, fast and very personable. Thanks for hiring good people like him!

Tony H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carla P.  |  First Impressions 
Clasificación:
5.0

Very helpful, made it simple and very friendly.

Verna P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

ELLEFSON Z. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jaquelynn S. 
Clasificación:
5.0

service was excellent and very understanding!! Mahalo

William B. 
Clasificación:
1.0

Bad experience

EDISON L. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jeff T. 
Clasificación:
5.0

Great customer service, quick and effete

David K. 
Clasificación:
5.0

Staff is very nice and helpful

Richard H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON M. 
Clasificación:
5.0

¡Gracias!

Ofelia P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shea D. 
Clasificación:
5.0

The loaders in Kirkland WA did not do a great job - there was damage to furniture items, caused by the poor loading procedures and that they kept most of the blankets in the bags!!! Also, the UBoxes need more tie off points - all along the sides.

Lori I. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dexter L.  |  Overall Experience 
Clasificación:
5.0

Very nice and helpful!

Lisa W. 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jessica B. 
Clasificación:
4.0

All was good. Thank you!

Richard L. 
Clasificación:
4.0

El cliente no dejó un comentario.

GAYNOR M. 
Clasificación:
5.0

Needed truck for short time, staff was very friendly and courteous at pick up and return!!! Great place to get equipment!!!

JERRY S. 
Clasificación:
5.0

Very nice experience.

MULUKUTLA S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Morgan T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Sam M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Dana C.  |  Overall Experience 
Clasificación:
4.0

N/C

Lori N. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steven C. 
Clasificación:
4.0

The service was good, but one of the van's door didn't open. It was a pain in the ass loading and unloading stuff.

Carl Y. 
Clasificación:
5.0

We had half our household stored there for almost 10 months and it was safe, clean and super easy to access. Great experience and would do it again.

jeannette o.  |  Overall Experience 
Clasificación:
5.0

I would say the check in and check out could be a little faster.

DAVID L. 
Clasificación:
2.0

Get rid of the contract with 808 Connect. Be more proactive communicating with the customer instead of making them come to branch.

Luz K F. 
Clasificación:
5.0

Thank you for a great experience. The truck you recommended was perfect for our needs and the staff was so helpful and professional throughout our experience. Clean, well-stocked store with a much-appreciated clean customer restroom.

David I. 
Clasificación:
4.0

Fix the two flat tires

LaVar E. 
Clasificación:
5.0

Phillet was wonderful to work with. He was knowledgeable, professional and helpful.

Craig A. 
Clasificación:
5.0

I gave a great review on FB to all my friends couldn’t be happier with the experience thank you .

Tim M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

jaclyn i.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom G.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

maria elena h.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY L.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

Tanya Q.  |  First Impressions 
Clasificación:
5.0

Awesome staff!!!

Mary N.  |  Overall Experience 
Clasificación:
5.0

Very clean

mark p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

sarah C.  |  First Impressions 
Clasificación:
5.0

Great customer service at the Kahului location I LOVE MY NEW STORAGE UNIT

Jordan B.  |  First Impressions 
Clasificación:
3.0

I was "forced" to purchase a U-Haul door lock because I was told that I could not use my own padlock ... "it MUST be this certain type of lock". That is not true because many other doors have normal padlocks on them. They got an extra lock sale from me because they said it was mandatory.

SUE B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Marcos D.  |  First Impressions 
Clasificación:
4.0

It did smell like foreign food being cooked in side... The 6ft was tall enoiugh to put a 6 ft fridge in... the door not tall enough ughh. If I was not already 3 hrs delayed because I had to wait for road assistance to replace a dead battery in the truck which made me pay for 2 guys for 3 dead hours. Having other commitments did not allow enough time to then get another arrangement for the fridge. that is laying on it's side. U Haul has made this move more frustrating than it needed to be. And then charged for late return....

Leslie K.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Leticia s.  |  First Impressions 
Clasificación:
4.0

Everything is exceptional, except for the daily emails to rate their service. I hope it stops after posting this review. Also, by law they are supposed to provide a link in their email to unsubscribe.

Bruce K.  |  First Impressions 
Clasificación:
5.0

Only been 3 days but we’re happy with it so far.

Sherrie K.  |  Online Move In 
Clasificación:
5.0

Keep up the great customer service

Mary N.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Krystine N.  |  First Impressions 
Clasificación:
5.0

N/A.

lacey p.  |  First Impressions 
Clasificación:
4.0

Should be 24 hr access

Ikaika V.  |  First Impressions 
Clasificación:
5.0

This facility is so much better than the rest on Maui. It is well maintained, has easy access and the units are very clean. The staff and GM are very friendly with great customer service!

Beth O.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard H.  |  Overall Experience 
Clasificación:
3.0

Everything was amazing except the computer to check in was often not working. That also meant the speaker to call the front office was not working. Several times I'd have to get in my car and drive to the front to have them let me in. It was just inconvenient. The actual units were very nice and climate controlled. Bathrooms were not kept up very well. Soap was watered down or nonexistent. It's still one of the better storage facilities I've used in Maui.

Lexi M.  |  Overall Experience 
Clasificación:
5.0

Best storage place on Maui n staff is her helpful

Kanoe H.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Pamela T.  |  Overall Experience 
Clasificación:
5.0

I am very pleased with my experience with your employee Glen Miguel. He was very helpful and pleasant to work with and he took the time explaining about the different self-storage rooms and about the facility and how to get in and out of the storage facility. He demonstrated excellent customer service. Please reward him with a raise/bonus.

MOMI H.  |  First Impressions 
Clasificación:
5.0

Great facility. Excellent customer service !! Kaley is very helpful. Would highly recommend renting a storage unit from this facility.

Renee C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

kelly d.  |  First Impressions 
Clasificación:
3.0

El cliente no dejó un comentario.

danny p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Shirley A.  |  Overall Experience 
Clasificación:
5.0

Kaylie and Glenn are very nice, helpful and knowledgeable. We have three 10x10 units and are very happy.

Renee C.  |  First Impressions 
Clasificación:
5.0

Fast friendly service . Loved the set up . Thank you

danny p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

trung v.  |  First Impressions 
Clasificación:
5.0

I WILL TRY TO BE AT MY STORAGE AS MUCH AS I CAN TO UPKEEP THE UNIT. IF TIME PERMITS, WHEN I FINISH WORK, ON MY DAYS OFF IS THE TIME I WOULD CHOOSE TO BE AT MY STORAGE UNIT. THANK YOU!

Charlene A.  |  First Impressions 
Clasificación:
5.0

Wonderful staff, clean storage area and great security measures. Mahalo for your efforts.

Derek M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

William T.  |  First Impressions 
Clasificación:
5.0

Will and the personnel at the facility were extremely helpful, and generous with their time in assisting us with setting up the storage units.

Paul C.  |  First Impressions 
Clasificación:
3.0

your staff are AWESOME. your management software for door codes sucks

MARVIN P.  |  First Impressions 
Clasificación:
4.0

It was under construction so walk to unit was a little far from where you could originally enter from

Glen C.  |  First Impressions 
No se han enviado comentarios para esta ubicación.

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