Comentarios del cliente para U-Haul Moving & Storage of Mather

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Mather

Grado total:

Los comentarios sin texto están actualmente ocultos. Mostrarlos mostrados. Desea ocultarlos

Ashlee W. en

Grado:

The service guy who help me was great! He needs recognition

Dusty T. en

Grado:

Nothing, people were friendly and truck was great

Roseanna W. en

Grado:

Quick service and friendly representatives.

David C. en

Grado:

I was very happy - very good servicfe

David T. en

Grado:

El cliente no dejó un comentario.

Franchesca H. en

Grado:

Very friendly customers service!

Douglas R. en

Grado:

Very poor customer service in Sacramento 10 customers were waiting and the clerk was rushed The NY store was great and the clerk was very helpful

Laura C. en

Grado:

El cliente no dejó un comentario.

Bob E. en

Grado:

El cliente no dejó un comentario.

John S. en

Grado:

El cliente no dejó un comentario.

Robert M. en

Grado:

Truck was below 1/4 tank of fuel upon pick-up. Confusing to estimate amount of fuel required for the long distance trip. Ended up overfilling tank and loosing unused gas as you don’t offer a refund.

Kenneth K. en

Grado:

El cliente no dejó un comentario.

Walter W. en

Grado:

El cliente no dejó un comentario.

Mario R. en

Grado:

El cliente no dejó un comentario.

Ravonna S. en

Grado:

Dont charge my account twice. And be clear on the location when speaking with the customer. If the customer arrives at the wrong location. Allow your uhaul representative to let the other location know and cancel that reservation.

Gabriel Z. en

Grado:

It's a very busy location, picked up on a Saturday. They could use an extra person to bring out vehicles. One of the clerks had to check in customers plus bring out the vehicle as well

Fawn U. en

Grado:

Person who helped wasn't personable at all. He drove the truck in the parking lot like it was a race track. Completely unnecessary.

Chanelle T. en

Grado:

El cliente no dejó un comentario.

Benjamin W. en

Grado:

El cliente no dejó un comentario.

Brandi H. en

Grado:

El cliente no dejó un comentario.

Michaela A. en

Grado:

El cliente no dejó un comentario.

Thomas Z. en

Grado:

El cliente no dejó un comentario.

Santos W. en

Grado:

One tie was damage. Needs to be replaced.

Shannon B. en

Grado:

Great staff! Awesome customer service. Thanks all!

Charles M. en

Grado:

Jordan was very good and helpful!

Frank C. en

Grado:

This place is poorly staffed and the wait was long; people extremely friendly. Had the wait been shorter I would have given this place an excellent rating. Uhaul has come a long way; rates and supplies are the best.

Douglas R. en

Grado:

The location had one person working and was so rushed he did not note existing damage or advise me to document existing damage I was charged $575 for minor paint scratches which I did not cause The truck was unwashed I will advise all my business associates and friends to use other truck rental companies and to avoid Uhaul Douglas Roach (831)229-4400 Kingcircle@aol.com

Mark M. en

Grado:

El cliente no dejó un comentario.

George A. en

Grado:

El cliente no dejó un comentario.

David C. en

Grado:

El cliente no dejó un comentario.

Richard F. en

Grado:

Not argue with me about the charges and mileage. I was told I would receive a $30 discount plus more mileage for driving this 20 miles out of my way to return it but insteadI was charged the full amount plus extra mileage. Complaint will be filed.

Sohail N. en

Grado:

Poor service

Adelaide D. en

Grado:

El cliente no dejó un comentario.

barbara c. en

Grado:

Thank you

joseph r. en

Grado:

12:00 am okay I'll answer ! Lol great job guy's thanks fo the understanding

ERIK C. en

Grado:

Fabulous service; tremendous care and attention was given to me. I’m very grateful I went here.

ALTEN T. en

Grado:

Jessica and staff is the example of excellence, service and respect. Ever since the first experience she worked very hard to help myself and others consistantly while representing your agency . Thank

Norm P. en

Grado:

Service was great, but facility needs better security. Many stories of homeless people breaking in to RVs. I’ll need to find more secure location.

Bob B. en

Grado:

Jessica is the best , great customer service, everyone in this group are all good, unlike a lot of prior employees-BOB

Gary B. en

Grado:

Our new boat was broken into. We rented a covered space. Thought it was secure. But it wasn't. Somebody jumped the fence and stole stuff. We moved out immediately. Need deterrent. Grounds dirty.

Kathleen w. en

Grado:

Everytime I go in there the employees are rude and offer no answers to any questions I have. Roaches in establishment. Had to throw away majority of items due to roaches being in my stuff.

Jamal H. en

Grado:

Great customer service! Very helpful

Erika F. en

Grado:

The whole team here is amazing! Francisco, Paul, Jessica, Coral, and dude with the nice hair! Thanks for making the rental process so quick and easy. Looking forward to using this location again!

Andy S. en

Grado:

I always have such a great experience each time I’m there. Friendly, knowledgeable, helpful staff. Thank you!!

John U. en

Grado:

Good service

Lydell F. en

Grado:

Wry helpful. Very courteous and just all around great human beings.

Lori C. en

Grado:

Great customer service at this location!

Cedric M. en

Grado:

The office staff were excellent. Because of them my move was successful.

Thomas B. en

Grado:

1. No restroom; go off site 2. Truck 1/4 tank full @ pickup. Res never said It. Had to gas but Couldn’t at Uhaul. Had to go offsite. 3.closed stor acc 5-15, pd 4 31 days. No credit. Utter Rip-off🖕🏽

Julie m. en

Grado:

All in all, it was a good experience. It was extremely hard to see inside the storage unit. The staff was very friendly, respectful and polite.

Tim M. en

Grado:

Great people

tamara b. en

Grado:

Storage unit rental was a breeze. Staff always attentive! Thank You U-Haul!!!

Marc J. en

Grado:

Great place to store your rv or trailer. Customer service is always very helpful.

Tom N. en

Grado:

I chose this facility because of the 24-hour security and video. At one point someone got in my motorhome slept in it and stole a few things. Another vehicle had the window broken and the stereo stole

Mike H. en

Grado:

Great experience, everything was perfect!

Jack T. en

Grado:

Great staff with great service and nice location

Lori C. en

Grado:

The two staff members that assisted us were very friendly and helpful. The facility is well run and very clean. I will definitely recommend them!

James W. en

Grado:

xxx

Cristen G. en

Grado:

We had our unit from January to March and it was a good choice for our temporary storage. Every time we were there the employees were always busy either cleaning or helping customers. Always friendly!

Jack T. en

Grado:

Great Location and nice staff

Jeff S. en

Grado:

Jessica and her team are great !

Sheila L. en

Grado:

Satisfied

steven a. en

Grado:

I stored a boat there along the fence adjoining an industrial park. My boat cover was untied and moved to a car in the industrial park. Fortunately, I was able to recover my $200 boat cover.

GYMBAY M. en

Grado:

Great Team and great people!

Vartan G. en

Grado:

Great Customer Service! Very professional A+

ema r. en

Grado:

Excellent service provided by their staff

Katarina b. en

Grado:

Great experiences having our Ubox delivered here from Wisconsin super easy to pick up they had them ready to go when we showed up.

Jerry P. en

Grado:

Friendly enjoyable

julia j. en

Grado:

Did not like indoor storage to much extra work to move stuff in and out.

rozalyn t. en

Grado:

The unit was not at all what I expected. I’m seekign a refund. Thank you

Brittany V. en

Grado:

It was obvious they were short staffed but the general manager was very kind and helpful, specially since we had a toddler running around.

jeffrey a. en

Grado:

~

M Joseph W. en

Grado:

Service excellent, but billing department deducted anther months rent from my account in error after unit 1303 vacated early. That cost me over draft charge, $20. Please fix it!!

tom r. en

Grado:

aii good

Bill B. en

Grado:

It said that you had cameras and every thing was secure but within the last couple months my trailer was broken to twice without you knowing or seeing it. The manager didn't care or show up.

MATT M. en

Grado:

Great job by great staff, however they need more help. This location like others are very busy. Hire more people.

juan c. en

Grado:

You guys ask for too much info or. Simple thing

Trina b. en

Grado:

Thank you for your accommodation much appreciate it

KENNETH H. en

Grado:

While there my trailer was broke into 4 times. Than one time a 500.00 welded generator was cut of the front of it.

HAROLD K. en

Grado:

The staff are friendly and courteous.

CHEOL C. en

Grado:

Antony is very kind.

Joyce M. en

Grado:

1

Sarah W. en

Grado:

I rented a storage unit for about 6 months. Once my belonging were moved there was water marks on some of them as the unit had water within. My auto payment processed on a closed account.

Danny F. en

Grado:

they served my needs when it mattered most!

Payam D. en

Grado:

Over all it was good