Customer Reviews for U-Haul Moving & Storage of Margate
Margate, FL 33063
(Btwn Copans Rd & Atlantic Blvd)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
My original reservation was for a different size truck at a different location. Emailing me that you changed it while I'm traveling and don't have email access is NOT what I consider to be good customer service, especially when you "reward me" with fewer miles and fewer days!JAMES W.
The atendente was very niceMOISES D.
El cliente no dejó un comentario.julian A.
Dont get lazy workersRichard M.
Please check the tires the driver side front seemed a little off. To meZELLA B.
El cliente no dejó un comentario.MELINDA M.
El cliente no dejó un comentario.RICARDO F.
El cliente no dejó un comentario.PETE H.
I put the exact amount of gas back in the vehicle yet I was still charged a has fee. The gas needle in the van kept moving up and down while I was driving so that should be checked before charging customersNatallia M.
Maranda was very friendly and helpfulLuc G.
El cliente no dejó un comentario.Alirio B.
Not anything at this timeVICTORIA M.
Very friendly and professionalKEVIN M.
Stop overcharging customersDIANNA B.
The Check in staff outside are far the best in the business they went over and beyond to be helpful even with the return line backed up down the street which would be the reason a lot of people would be over the time agreed to return including myself which they nor i should be charged additional because of the huge back up with so many people returning at the same time literally backed up off of the property.Robert M.
Great serviceLEONTES A.
I used the UHaul app as I returned the trick after hours. Unfortunately the app did not work efficiently on my Android (Samsung 9). O had to switch to my wife's IPhone 13, which worked fine.Kenneth C.
El cliente no dejó un comentario.Michael S. | Overall Experience
Great ServiceAntonia J. | First Impressions
Excellent ServiceGregg R.
Le faltó luz y mantener el gate cerrado estubo abierto por mucho tiempo, y eso no es seguro, para una dama entrar ahí sin el gate cerrado. , pero no me movie por eso, me mude a Miami Dade 33177 tiene alguno por acá, déjeme saber por favor y tienen que más organizarse mejor cuando hay muchos carros al rededor, aveces se tenía que esperar porque los truck estaban en el, camino del cliente. Me fui como 3 semanas antes que se venciera el próximo mes, les deje saber en la oficina gracias. Los empleados adentro excelentes.Betty S. | Overall Experience
El cliente no dejó un comentario.NADINE E. | Overall Experience
All are good... only the price a little more expensive... Thanks for everything!PAULO C.
El cliente no dejó un comentario.JEAN N.
El cliente no dejó un comentario.sasha J.
Each were unique in their own way. Three young black boys were my dearest. They were so kind and went above and beyond to help me out. I pray they grow to be fine young gentlemen one day. Tasha was helpful too and so was Emily Thanks.VERA G.
El cliente no dejó un comentario.JUAN F.
El cliente no dejó un comentario.Darin L.
El cliente no dejó un comentario.DONNA M.
This is the third time I have rented a truck from this location. The online reservation system is user-friendly the staff at the store is always helpful and friendly and returning the equipment in the designated area is quick and easy. I don't see from my experience where there could be any ImprovementGLENN N.
Horrible attitude of female employees. Shopping on Victoria Secret website all together. Ignoring patrons looking at them. When male was asked to help he said that was their job. I understand him - if you do their work, who is going to do yours?? APP did not work for me so I ended up returning truck in evening and then coming back in am to return keys and get checked out. PAIN IN THE @$$. I think I'll try Penske or give another company a try.MAGDA B.
The guy did a great job with the hitch installation and was very friendly and helpful.derek D.
El cliente no dejó un comentario.Luc G.
El cliente no dejó un comentario.SAMUEL F.
Fraudulent contract . Charging card unauthorized!!!!!Lisa S.
El cliente no dejó un comentario.Heber T. | Overall Experience
El cliente no dejó un comentario.ARCHARNA R.
El cliente no dejó un comentario.LOGALY R.
Fix the wheel well on the drivers side. Aluminum weld is broken and causes the cover to flap while driving.JACOB B.
Agents was very helpful and polite on the phone setting up to the agent at local facility was exceptional. She explained covered my concerns and made it simple after a very hectic day. So some one should teach out let her team know service was excellent.Peter A. | First Impressions
El cliente no dejó un comentario.Douglas M. | Overall Experience
Still waiting on my refund assholes.chris N.
More working employeesJENNIFER M.
Easy dropoff, no hassleRUSSELL G.
El cliente no dejó un comentario.FRANK S.
All interactions were positive and goodVINCENZA B.
Too much charge for gas and so expensive charge for mile, for an old truck , i look for other company next timeCESAR D.
El cliente no dejó un comentario.Joseph B.
Give next time discountRICKY S.
I did not like the app for self service is not friendly and is a waist of time.Agustin C.
The last time I rented a full size truck t was very clean inside. Almost 3 years later a smaller truck was all dusty.NOEL C.
Shawn/Sean was wonderful..he helped attach the trailer to my vehicle and was knowledgeable, helpful a and a pleasure to speak with. He made the experience positive overall. We were disappointed however that the location selected for us to pickup and drop off was 25 minutes from our home.Brandon H.
El cliente no dejó un comentario.oreyda P.
El cliente no dejó un comentario.Yogesh P.
El cliente no dejó un comentario.SCOTT B.
Everything was smooth getting in, place is immaculate, staff is very friendly. Will definitely come back when I need more storage.Alyssa H. | First Impressions
Our rental was great overall. The only complaint would be the strong cigarette smell in the rental van from previous renters. I hope those customers were caught and charged extra.BRIAN N.
El cliente no dejó un comentario.NIGEL D.
Got charged extra for after hours rental. I had to call and tell them that I had returned equipment on time. Even though they provided a full refund on the after hours return. A company with great customer service would provide more for a mistake on their part. Otherwise great service. GraciasJAMES F.
Overall you have done a good service, but the last trailer I rented had no working brakes, no working running lights, and the roof leaked (I believe in several locations; items were wet front to back). I realize you are a busy center, but have ample supply, so I go there. I understand it would be time consuming to test out each item, but for safety reasons, running lights and brakes are necessary. Manager Maranda was quite helpful in remedying my situation. I appreciate her assistance.james C.
El cliente no dejó un comentario.Osmany C.
Excellent serviceGregg R.
El cliente no dejó un comentario.Lovensky D. | Overall Experience
El cliente no dejó un comentario.DANIEL V. | Overall Experience
The 24/7 return should be more user friendly. The system didn't let me do it.JESUS G.
El cliente no dejó un comentario.David F.
keep doing what you doingLUIS M.
There were not enough people working the check-in stations. Hire more qualified people.FRANCES T.
Have reserved equipment on site! Also make sure all trailers have permanent tags. Lastly, make sure email confirming picked up equipment condition is actually for the actual picked up equipment.GAYLE K.
The roof leaked and 2 of my 4 TVs are broken idk about the other 2 was to annoyed to check and 4 boxes the bottoms 4 inches up the boxes are soaked again to annoyed to check at this point idk! My whole family had COVID I had the truck way longer that I should have the women said she would work with me here she isn't even at the store it's a call center and the store had no idea what I was taking about very annoyed and WILL NEVER ISE UHAUL AGAINASHLEY B.
Call me or check notes in reservation 347 819 5467ALICIA T. | First Impressions
El cliente no dejó un comentario.THOMAS G.
Great serviceJorge S.
El cliente no dejó un comentario.JEAN CLAUDE G.
El cliente no dejó un comentario.Alessandro R.
El cliente no dejó un comentario.Donald B.
Return/check STILL NOT WORKING. Does NOT acknowledge photos I upload. Does NOT let me complete check-in. No error message, just keeps requesting photo upload. Waste of time!james C.
Everything was great Very friendly Staff , they answer any all questions you have .THELBERT S.
El cliente no dejó un comentario.Heber T. | First Impressions
El cliente no dejó un comentario.KURTIS L.
As I've been informed, this location has a backlog of trucks to check in. I will now be speaking with CS to get an itemized bill, as the date for my check-in was 3 days past the actual check-in date, and I am not sure if the additional charges are being applied when they shouldn't be? And before I got the bill, I called the location to ask why the truck hasn't been checked in. After a lot of silence and attitude, I get "I'll check it in once I fine the keys, OK?". I tell her ok, say bye, and get replied with "OK" and then hangs up. Attitude much? Outside of that debacle, when I rented the van, the app asked me to update pictures if I don't agree with them. Glad I did! There was damage to both the front and rear bumpers where the pictures did not show this. I was NOT going to pay for damage I did not cause. Finally, I get to my location, the point I needed the van in the first place, open up the back door, and now I see ROACHES in the truck. They went scrambling between the openings in the van walls and under the floor mat. When was the last time this van had it's mat removed and cleaned?! I've dealt with u-haul before in many different states. Usually always a pleasant experience. THIS WAS HANDS DOWN THE WORST EXPERIENCE EVER. I DO NOT RECOMMEND THIS LOCATION TO ABSOLUTELY ANYONE.Felipe P.
This It was an old piece of equipment that fit very loosely on my hitch that made it so it was very loud when Towing it from it moving up-and-down back-and-forth on the hitch continuously even though it was as tight as it could be. You need to make the part that goes over the hitch newer this is a very uncomfortable trailer to tow for any distance.Shelbourne G.
Once AGAIN, the 'check-in' procedure is NOT working. It keeps on asking me to upload photo of trailer. IT will NOT let me complete self check-in. I took over a dozen photos of the trailer and uploaded them, ALL different exposures, etc. It is a WASTE of my time.james C.
El cliente no dejó un comentario.Steve D.
El cliente no dejó un comentario.KEVIN E.
El cliente no dejó un comentario.David J.
El cliente no dejó un comentario.Ian T.
Quick and easy drop offJim G.
On my rental truck I was charged $100 over my quote and nobody could tell me why. It was not rented from where my storage unit is though. It was rented from a location in Kissimmee Florida.Trevor M. | First Impressions
El cliente no dejó un comentario.Stephane S.
They were very busy as it was just prior to closing but they allowed us a little time to finish clearing the U-haul before unhooking it. Great customer service! I have used this location previously and have never had an issues with their service.Linda B.
When u r checking out the customer so many mistakes. In check out . Paper work. People r rudeJose P.
El cliente no dejó un comentario.Joanne B.
On check in, the lady NEVER emailed me my receipt. I had to go back into the office to get the trailer # so I could get my trailer, and she still DID NOT email my receipt. I NEVER got a receipt, after 3 requests. And she would not print one out for me. The staff member inspected the trailer and left visible trash in the trailer, so I had to clean it out. When I brought it back, I dropped it off at location, but was unable to check out. NO ONE TOLD ME I HAD TO INSTALL A SPECIFIC APP in order to check it back in. NO MENTION, NO EMAIL, Lots of other emails, But NOT ONE on how to check it back in. I drove home and had to search online, at 1:00AM!! to figure out how to leave the trailer back, so Uhaul doesn't charge me an ADDITIONAL $20!! What a waste of time!!!. SO I downloaded the app, DROVE BACK TO UHAUL, uploaded photos of the trailer 12 TIMES!!!! and it would not complete the check in, NONE of the 12 attempts.The app SUCKS and the lack of directions SUCKS! Over all, VERY disappointed. Also, The damn chains are WAY TOO LONG. The guy had to twist them all about, just so they won't drag. I couldn't do the same, so they dragged during the trip.james C.
They charged me $20 for gas even tho I put in more then they had in there when I got there. I feel scammedAsher K.
Your staff needs to understand customers are the ones who decide to come. With kind of swevice at counter it was ABSOLUTE annoying as the attitude was with an attitude. I did get helo from a gentleman to load up. Today Emmily was to rescue and check me in other girl was toooooooo busy with smart phone to even raise head. Go gigure.ismail P.
Everything went perfectly, couldn't have been better!ALEXANDER G.
El cliente no dejó un comentario.OREYDA P.
Provide customer with the correct information. The gave me the wrong info regarding dropping off my truck. Then when I went to drop it off at the first location the girl told me that the lot is full. I cannot drop off my truck at this location so I had to drive half way across town. It took me an additional hour and half to drop off a truck that should only took 15 minutes. Was super piss off. Worst service ever. Truck smell like cigarettes.Kevaughn H.
only complaint the auto light near unit #1752 does not work.Randy F. | First Impressions
Good service and good ratesJIRAM R.
The truck leaks in the rain. We got rained on inside the truck when it was raining from the windshield. A truck had very poor shocks. I think it might be on it's last legs or it needs good maintenanceRAEF K.
Parking issue lol Everything else GreatMaxwell C.
Your rep at the service desk should not use her personal cell phone to capture information from the customer driver's licence. Such an action is a bit concerning.CHRISTOPHER N.
El cliente no dejó un comentario.robert D.
El cliente no dejó un comentario.KAYLA B.
El cliente no dejó un comentario.Jevin W.
El cliente no dejó un comentario.WILLIAM R.
El cliente no dejó un comentario.Shari R.
El cliente no dejó un comentario.MOHAMMED K.
El cliente no dejó un comentario.FREDDY M.
El cliente no dejó un comentario.Ruth C. | Overall Experience
El cliente no dejó un comentario.JENNISJAY V. | First Impressions
Better experience can be obtained from a cleaner grounds free of debris, gate repaired quickly since people pay extra for late access and internal roof repairs.MARTHA M. | Overall Experience
El cliente no dejó un comentario.lionel j. | Overall Experience
Fueron muy amables y serviciales. Lo recomiendo plenamente.ramon q. | Overall Experience
I Was in your Storage Facility at Margate for 5 Years - Anytime I Called with a Question or Problem, they were Very Attentive, Very Helpful & Accommodating. An "Excellent Staff" at Your Margate Store for Over 5 Years & Running!!!SAMUEL L. | Overall Experience
NCLuis B. | First Impressions
We were told to buy a lock for the storage unit, so we did, but then when we went to open our unit there was a brand new lock sitting inside of it. Oh well.JUSTIN H. | First Impressions
El cliente no dejó un comentario.Jarrett T. | Overall Experience
El cliente no dejó un comentario.Margaret S. | Overall Experience
El cliente no dejó un comentario.Olga Teresa S. | Overall Experience
El cliente no dejó un comentario.Carlos A. | Overall Experience
El cliente no dejó un comentario.LISA T. | First Impressions
El cliente no dejó un comentario.charlissea A. | Overall Experience
El cliente no dejó un comentario.BRIAN P. | Overall Experience
It really is free storage for a month when you rent a truck. They even give you more than 1 unit if they do not have a big enough unit to match your truck size rental. I rented a 26 foot truck. Be sure to remind the employee when you pick up your truck though. They don't always remind youRONALDA A. | Overall Experience
El cliente no dejó un comentario.Alfredo S. | Overall Experience
My unit even had a lock insidejohn b. | First Impressions
El cliente no dejó un comentario.RONIQUE G. | First Impressions
I am very satisfied with service will use again & again thanks a whole lotThelma L. | First Impressions
El cliente no dejó un comentario.Ja-Rawle Rishawn C. | Overall Experience
El cliente no dejó un comentario.ELLIOT A. | First Impressions
El cliente no dejó un comentario.Robert V. | First Impressions
El cliente no dejó un comentario.Keith Y. | Overall Experience
El cliente no dejó un comentario.charlissea A. | First Impressions
El cliente no dejó un comentario.Frank p. | First Impressions
Great staff service as always. Friendly with a smile...Jessie L. | Overall Experience
El cliente no dejó un comentario.ANGELITA R. | Overall Experience
El cliente no dejó un comentario.William V. | Overall Experience
I called the office with questions and was on hold for 30 minutes. When I arrived to rent a storage room, there was one worker in the office and when the phone rang, she would answer and put the caller on hold.Christopher L. | First Impressions
El cliente no dejó un comentario.angela c. | First Impressions
El cliente no dejó un comentario.REKO M. | Overall Experience
El cliente no dejó un comentario.JAMES C. | Overall Experience
El cliente no dejó un comentario.James K. | Overall Experience
El cliente no dejó un comentario.DIEGO B. | Overall Experience
El cliente no dejó un comentario.MANOEL T. | First Impressions
El cliente no dejó un comentario.JAMES C. | Overall Experience
El cliente no dejó un comentario.JOSEPH R. | First Impressions
El cliente no dejó un comentario.gianni t. | Overall Experience
Very helpful and climate control is a plus Also very clean and well maintained & securestephen g. | First Impressions
Easy to deal with great management.SEAN K. | First Impressions
El cliente no dejó un comentario.Don T. | First Impressions
El cliente no dejó un comentario.Bill J. | First Impressions
I explained to the young lady that I have one unit there and I wanted another one. She gave me 2028. I didn't realize it was an inside unit, so I went back and asked for another one. This time the one 2471 that I was assigned, had a lock on it. At this time it was 7pm and the agents refused to let me inside. Finally, a representative came to the door to tell me they were closed and I told them that the unit I was assigned, was being occupied. She proceeded to assign me another unit and to tell me about a unit that I am being charged for that I do not own. The representative then assigns me the unit that I already have possession of. I told her over and over that, that unit2453 is already occupied by me. She didn't believe me so she agreed to walk to the unit, once she saw that it did have a lock, on it. She told me to just use the unit next to it , that had a green tag but it was not showing up in her system. So I have to spend today and the Uhaul to try to get all of this mess figured out.DOING GOOD IN THE H. | First Impressions
I want to thank Angel the assistant manager & Miranda the manager. For being king, helpful and specially for knowing what they where doing. Because of them I Chose Uhaul. If I would of listen to the customer reps that I spoke to before communicating with Miranda & Angel you would of lost a customer. I'm sorry but your customer service reps need more training.Zoraida F. | First Impressions
El cliente no dejó un comentario.Grace W. | Overall Experience
El cliente no dejó un comentario.Shante W. | First Impressions
El cliente no dejó un comentario.Helene K. | Overall Experience
El cliente no dejó un comentario.John F. | Overall Experience
Nice people nice place me and my husband love itRUTH L. | First Impressions
El cliente no dejó un comentario.Frank p. | First Impressions
Staff was friendly and very accommodating to my needs to a outside storage.Edward D. | First Impressions
Muy Amablesgeorgina v. | First Impressions
The general manager lady was great!Margaret S. | First Impressions
Majority hospitable workers in the office that deals with the storage needs. Clean storages and freshly scented passage in the climate controlled sections with neat and tidy lavatory.omar w. | First Impressions
El cliente no dejó un comentario.Edgar G. | First Impressions
The customer service at this U-Haul location is always over and above. I feel very welcome, as the manager Maranda, is Always accommodating in every way. Most of the staff is very friendly and I feel very secure and comfortable having a warehouse in this location.Jeni H. | First Impressions
love going to uhaul in margate on state rd 7. Always nice and friendlybobbi B. | First Impressions
El cliente no dejó un comentario.frances r. | First Impressions
El cliente no dejó un comentario.Milton B. | First Impressions
Excellent serviceJuan v. | First Impressions
EZ enrollment and a pleasant experienceJay M. | First Impressions
Professional, Efficient, Helpful, Friendly,Thoroug! What more can I say? The whole team was impressive! Moving can be hectic but they made it so much easier! Reflection of a great Mgr. They deserve A+leonard m. | First Impressions
Everything wwnt perfect as usual and Ashley is awesome! We are loyal customers for your brand!!!Robert F. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!