Comentarios de los clientes para U-Haul Moving & Storage of Margate

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Margate

Clasificación general:

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Lawrence B.
Clasificación:

El cliente no dejó un comentario.

Wilton P. | First Impressions |
Clasificación:

Thanks!

Barbara C.
Clasificación:

I have stored the contents of my home from NC when I moved here in 2009.

Cesar S.
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The owner/manager was very helpful!! I'm a long-time customer and will continue to be one. Thank you!

Troy B. | First Impressions |
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El cliente no dejó un comentario.

georgina v. | First Impressions |
Clasificación:

Muy Amables

Doris P. | Overall Experience |
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If I ever needed U-Haul assistance again, I will come back and visit this location

JOE L. | Overall Experience |
Clasificación:

Professional, Courteous, and Quick. Bravo.

LANCE T.
Clasificación:

I live in Jacksonville and drove 4.5 hours to Margate to finally get my mother's things out of storage. I only had that one day, a Saturday, to meet with 2 people that had intended on buying the furniture I posted on Craiglist, and the rest of the time I was going to take everything to consignment and antique stores. I had to drive back to Jacksonville that night. I reserved a 15' truck so I could take everything to everyone. I called to make sure the truck was indeed there (because in my last experience with UHaul- the truck I had reserved was not there). I spoke with someone in customer service 1 hour prior to my pickup time and was told the truck was indeed there. I said I might be a little late and asked if that would jeopardize anything and was told no. I arrove a little late at the site. After waiting in line, I was told that the truck I had reserved, and that I had just inquired about, was not there. The first person I spoke to told actually tried to make it seem like it was my fault, saying I had changed the order (yes- a couple days prior) and that I was late (which as I was told, would not matter). I spoke with the manager who offered me a 10' truck, which did me no good because I needed the ramp for all of the very heavy furniture. I had to call the interested parties and tell them to please be patient while I tried to find a new truck. And had to call the person that was going to help me load everything. The manager said she had found another location with a truck available at 3:30 pm. It was already around 1:00 (?) by that point. The manager told me that I would be put in a queue and MIGHT get a call from another location IF another truck became available earlier. Walking back out to my car, I saw a 15' truck just sitting there, with no one apparently using it. I tried asking various workers outside and inside about that truck, and then finally the manager, and was told it was not available. I got out to my car and started calling around trying to find a truck. After more time elapsed, I got a call from the manager stating that the 15' foot I had seen was actually available after all. I finally did get back to the storage, and about killed myself rushing to load everything. Had to again contact everyone involved and communicate what was happening. In the extremely hurried process, I misplaced the screws that went with the bedroom set and left them in my car. I was very fortunate to able to sell the furniture to the interested parties (barely getting to one person before he was going to leave). But by the time all that was done, it was 4:30 pm and all of the other stores were closing soon. I managed to hit one other store and sold some things for a very, very discounted price. Everything else- worth at least $300 more- I had to donate. And I was fortunate of that, because they were already closing and only helped because they saw my great distress. Otherwise, I would have had to dump it all in the trash. The manager at Uhaul did give me a $50 credit. But I lost a lot of money that my mother and I sorely needed. I finally returned the truck around 6:00 pm. And had to rearrange everything in my car to try to accommodate what few things of value I had kept and thought I could squeeze in my car and could bring back to try to sell (I had completely packed my car with other things from the storage before trying to get the truck). And then had to drive another half an hour to give the buyer of the bedroom set the necessary screws. I did not get back to Jacksonville until 1:00 AM. When I initially arove at UHaul, 2 other people were also put in the same, ridiculous, completely unprofessional, and unforgivable position as me- they too did not have the trucks they had reserved. "What can you do to improve for the next customer?" Well what the hell do you think? Start by having the truck there that a person has reserved. As if UHaul has ever done anything to improve their horrific service. UHaul is directly responsible for me losing a lot of money. UHaul put me through an extreme amount of stress. Your customer service either had no clue or intentionally misled me. I will never use UHaul again. I will be sure to tell others the same. Regardless, nothing will ever change with UHaul. You actually have the gall to send out surveys and ask how you can improve? May all of the people that are responsible for UHaul's continued ineptitude experience the same level of service in their hour of need.

SANDDY J.
Clasificación:

El cliente no dejó un comentario.

Remi T. | First Impressions |
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El cliente no dejó un comentario.

Janay M.
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El cliente no dejó un comentario.

Margaret S. | First Impressions |
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The general manager lady was great!

Devindra S.
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El cliente no dejó un comentario.

James F.
Clasificación:

After an online reservation, including payment and driver license. You would think that getting a towable trailer would take less than 30 minutes. However, the check in process was very slow. I understand there was a new employee, but this was not the first time. As a customer who utilizes Uhauls services frequently there should be a quicker, maybe dedicated service to online reservations.

Scott A.
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El cliente no dejó un comentario.

SHANELLE F.
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This location was fair. Nothing special. I don't know if the uhaul app is to blame for my horrible experience or the company as a whole. My reservation was originally for another location. They didn't have any trucks to rent. No call in advance. They ended up moving my reservation to a nearby location. Secondly, hours before my move, the movers I hired through uhaul app call me and say they “don't do stairs.” Ridiculous.

NEVILLE G.
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El cliente no dejó un comentario.

JUDY W.
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Everything was perfect i had no problems.i will always recommend friends or anyone to U Haul when neededyour employees at this location has been very helpful thankk you

marian M.
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Very helpful and very knowledgeable

WILLIAM H.
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El cliente no dejó un comentario.

MARKLAND E.
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I don't know if there's any more room for improvement it's great.

Priscilla L.
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The location didn't have the truck I reserved. The only pick up Truck available given to me smell really bad.

Edward G.
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I actually like this location, the service was amazing and James was very helpful and sweet at taking care of our concerns. Thank you for making this experience a great one for us

RYAN Y.
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El cliente no dejó un comentario.

Monique C.
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El cliente no dejó un comentario.

Michelle L.
Clasificación:

they messed up my order twice and when i called the 800 number they said that my order was not ready in Margate so they sent me to Pompano to pick up my truck and my auto transporter and when i got there they said we only have the truck and they called margate and they had the auto transporter so then they said after you load your truck go there and pick it up really it was wasting more of our time and then we got there to pick it up and then they said we had EVERYTHING for you this morning so they wasted more of my time and the lady i spoke to had no idea what she was doing. I was very disappointed with the whole uhaul experience and now they wont give me my money back from charging me 3 days for the auto transporter when i clearly only used it for 24 hours

Marco A.
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El cliente no dejó un comentario.

Camille Y.
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The u-haul app is poorly designed and difficult to navigate. Therre was no support online or on the phone. It took an hour to figure out how to get the keys and for someone to answer the phone or approve the transaction. Why repeat information we have already provided? Terrible experience

Kevaughn H.
Clasificación:

Improve your reservation system... I book a rental and someone change it you 20 mile away. Then they told me I can pick it up late which throw off my entire day. When i went to pick it up. They said they didn't have any rental truck at that time.. I would never rent with you guys again and I will make sure I tell everyone. A lot of customer was experiencing this at that property location. Very poor service.

top D.
Clasificación:

Maranda, angel, Harrison. Lotawana, these people are the best at this location. They are great with customers. 🙂

MICHAEL R.
Clasificación:

This was 24 miles from where I expected to pickup my rental. After making a reservation weeks in advance, this delay caused delays in my moving logistics. I had to chase after information to ensure I would get a truck on the day that I reserved one. The truck gas tank was empty. I had to stop and fill with gas. I had to sweep the inside before using. Terribly disappointed in U-Haul after routinely using them for the last 30 years.

Nicholas A.
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El cliente no dejó un comentario.

randal W.
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All was well, no complaints!!

Gregory W.
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All the employees were very friendly I'm the girl behind the desk to the guy that I gave the truck to when I returned it also love the app that you can check in and make it so much quicker

Larry M.
Clasificación:

Trailer should have a jack on front to lift up

Michael V.
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El cliente no dejó un comentario.

Alejandro F.
Clasificación:

I had ordered my U-Haul to be in Miami and due to an overbooked mistake on their part, they send me to Margate. I understood that mistakes happen so I drove 45 minutes to my destination. 15 minutes into my drive back to Miami, the oil change light turn on. I decided to go to the North Miami U-Haul since it was closer than having to drive all the way back to Margate and delate my move. The North Miami U-Haul team was rude and did not wanted to take responsibility for the Oil change. The maintenance worker told me "This is not our truck, so it isn't our problem. You need to take it to Margate." Once I told him it was extremely out of the way and just wanted to make sure I could make it safely to Orlando without damaging the truck or risking an unsafe drive, he proceeded to tell me that he thought it would be ok to drive to Orlando by just looking at the light without even checking the motor.

NATASHA W.
Clasificación:

Don't know but poor customer satisfaction

Santiago I.
Clasificación:

Everithing ok, except it took a little time to the lady that helped us, due was arranging other problem

CUISINE S.
Clasificación:

El cliente no dejó un comentario.

Shaliza C.
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El cliente no dejó un comentario.

ASHLEY R.
Clasificación:

Windshield wipers didn't work well. They gave the trailor tow i had to someone else and I had to drive to boca raton to pick it up or wait over am hour to have it delivered. Wjen I got there and put the car on the trailor the type of car I have was not the right size for the trailor and the bumper went over the metal, wherw if the car came off it would pull the bumper. The guy's response was that I had full coverage insurance.

Suzanne O. | Overall Experience |
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El cliente no dejó un comentario.

Eugenio R.
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El cliente no dejó un comentario.

Claudia N.
Clasificación:

Very very nice store and customer service 100% thank you

RICHARD M.
Clasificación:

I HAD NO PROBLEMS AT ALL. IT WAS A SMOOTH TRANSACTION THROUGHOUT. THANK YOU VERY MUCH.

Paul E.
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El cliente no dejó un comentario.

TAMI W.
Clasificación:

More information at time of rental on how to return via phone or in person. Document the correct time of return.

OSCAR G.
Clasificación:

Truck was extremely dirty. The hand truck was loose in the back like the person before used it. It looked like they did not even look at the truck before re renting it..

Destiny B.
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Customer service is lacking. If you don't what to help customers then you should not be in customer service.

SWASTIE S.
Clasificación:

Better customer service.

Jeni H.
Clasificación:

Uhaul of margate has the most amazing customer service. Maranda, the manager,always is professional and has service with a smile. She goes over and above any services needed and always asks how everything was for future business. I would not go to any other Uhaul for any of my business needs.

WREN J.
Clasificación:

Miranda and the team are amazing!

Joseph L.
Clasificación:

Nothing

ROBERT K.
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El cliente no dejó un comentario.

Jerlene J.
Clasificación:

Workers were very helpful

David R. | Overall Experience |
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El cliente no dejó un comentario.

Cindy W.
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El cliente no dejó un comentario.

teddy M.
Clasificación:

Excellent customer service!

DAMION W.
Clasificación:

Pick up experience was bad my location to pick up was changed and was not told drive around for 2 hours when I waited for the 7600 McNabb location the guy was very unprofessional I was finally given the correct location. This caused us so much because we had ppl waiting and I missed time from work.

nori F.
Clasificación:

I sent comments in to the feedback tab on Monday 10/19 due to the safety risks my family and I were put through, not to mention the risk to the general public due to the failure of the Uhaul worker to properly hook up the trailer; after that horrific experience we not only were not rescued but we were not even apologized to; I had no response from corporate, which means Uhaul really does not take feedback seriously - especially safety risks and customer service concerns

Matthew C.
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You closed before my 24 hrs was up and I left it there after you closed and was charged an extra day. That left me with a extremely bad opinion of your company

Jessica C.
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When I arrived at the location to pick up my truck I was instructed to go outside in my truck would be out front but that's not what took place. My husband then had to get out of our vehicle while it was raining and proceed to look through all the trucks to see which one matched our tag then I had to go back in to the U-Haul place to let them know that we were unable to get the truck out due to the fact that there was trucks blocking it needless to say the customer service experience was not the best and I'm not impressed I've done business with U-Haul before and have never had such an experience as this it honestly was the worst

ricardo M.
Clasificación:

Na

BRANDON S.
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El cliente no dejó un comentario.

CARLOS A.
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El cliente no dejó un comentario.

Teodoro S.
Clasificación:

La sta. Yanira nos atendió de manera muy amable, cordial, eficaz y diligente. Fue muy clara y gentil y nos hizo sentir importantes y valiosos como clientes; estamos muy satisfechos y agradecidos con ella.

Valry T.
Clasificación:

The Uhall at Margate is always clean and ever ready for business .. All the workers are very Polite and ready to assist anyone who approaches for service.. Any problems 1 2 3 it's fixed and you are out on you merry way .. Great job to the *Mgr Mrs Maranda Perkins and her Staff* !!!

MATTHEW W.
Clasificación:

Furniture dolly should have been with vehicle. Had to go back into office and wait to have it brought out. Vehicle was a one way but had less then half tank of gas.

khani A.
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El cliente no dejó un comentario.

Jeni H.
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The customer service at this location goes up and above any expectations.I rent many warehouses and trucks here with ease. Makes one thing in my life less stressful..

Jeni H.
Clasificación:

Nothing to improve,I never have any issues here at this location. always oerfect and prompt service.

Dennis M.
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El cliente no dejó un comentario.

Robert R.
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El cliente no dejó un comentario.

VICTOR U.
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El cliente no dejó un comentario.

Wayne A.
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El cliente no dejó un comentario.

Wayne A.
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El cliente no dejó un comentario.

Sondra L.
Clasificación:

El cliente no dejó un comentario.

Hector R.
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El cliente no dejó un comentario.

Travis W.
Clasificación:

El cliente no dejó un comentario.

Shirley M.
Clasificación:

When I asked is this a after hours drop-off location, I was told yes but was not told that there was a “after hours drop-off fee” until I received my invoice. I was not expecting that. Things like this should be mentioned verbally or have a sign near the drop off key slot.

omar w. | First Impressions |
Clasificación:

Majority hospitable workers in the office that deals with the storage needs. Clean storages and freshly scented passage in the climate controlled sections with neat and tidy lavatory.

Nadab L.
Clasificación:

This place didn't have enough employees to check the vehicle when we return it wait for us to leave and claimed the vehicle was late and charge us for extra day. On top of that they went and process two other charges on my card that they're unable to clarify the reason of the charges. I was told to wait for 2 to 3 days for the extra charges to drop off at this point I'm behind 😡

Scott A.
Clasificación:

We were given the wrong address for the drop off so I spent 1/2 an hour searching for the right location. about 15 minutes for the wrong address. Was charged for bring the vehicle back below the fuel level that I picked it up. It would have been close if I didn't have to drive all over looking for the place. I also turned it in 3-4 days early hoping for a credit of some sort. Wishful thinking on my part. I will with out a doubt never use or suggest/refer U-Haul again. Budget, Penske and others will offer as good if not better equipment at the same or better price. Thanks for nothing U-haul.

CAROL B.
Clasificación:

After waiting for a replacement they were not able to install it and they damaged my bumper, I am done with unhaul

SPENCER G.
Clasificación:

Everything worked out perfect, no issues at all. Great friendly people, knowledge of your business and products.

Mary S.
Clasificación:

Truck needed an oil changes and was smelling like burdt oil

Robin S.
Clasificación:

Excellent service

Edgar G. | First Impressions |
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El cliente no dejó un comentario.

Dawn C.
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El cliente no dejó un comentario.

Thomas R.
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El cliente no dejó un comentario.

RANDY D.
Clasificación:

I was very well informed about use of trailer and towing. The person who hooked up my trailer was very good and showed me exactly how chains, lights and braking hookups worked. The trailer was very clean and rode nicely. The check in procedure and check out procedure was made with no problems and this was a very good experience.

Debby L.
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El cliente no dejó un comentario.

Valry T.
Clasificación:

These staff (hard workers) has already deserve the best. This particular UHall in Margate .. I love it and I love all the Staff .. Great Job guys !!!

June S.
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El cliente no dejó un comentario.

COLETTER J.
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El cliente no dejó un comentario.

Judith T.
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Very fast and curteous.

TOOSHA D.
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The truck wasn't clean or sanitized and the window was filthy I couldn't see well. Had to clean it myself. But management was excellent and very helpful and professional!!

Rajen R.
Clasificación:

Just provide operational details and information obout headlights, cabin lights cargo lights. Also cargo towing operation on and off turning. Customers like me will be useful who draw Uhaul after 20 yrs. Thanks

claudia M.
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El cliente no dejó un comentario.

ERICK S.
Clasificación:

I did not like that the fact the location was changed and I was notified via text message with all of the other texts. The message got lost in translation. I spent an extra hour getting to the right location pickup. At the new location, they showed no empathy at all with the issue while I very politely discussed my displeasure.

lejo P.
Clasificación:

El cliente no dejó un comentario.

NAVINDRA P.
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El cliente no dejó un comentario.

Jamal A.
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El cliente no dejó un comentario.

Kathia R.
Clasificación:

Had 24/7 pickup online. However when I got there truck was given to someone else.

Christopher W.
Clasificación:

I think if the customer puts more gas in the tank than it came with you should provide a credit towards the final bill

Jason W.
Clasificación:

I'm not too pleased that I had to pay $78 and change when I was there and when I returned the U-Haul I got charged another $78 and change when do I get my $78 back I don't understand why I would be charged two times to use the truck one time

Robert A.
Clasificación:

Fleet Movers did not show up in Florida called us a half hour before appointment to say he had a flat tire and another near flat in Coral Gables and was not going to be able to come. We had to hire another mover with no notice who charged us much more money at the last minute So even though U Haul was very good we would have to rethink using service again because of this. It was very stressful and unexpected. Would have been different if he would have said he might be able to come but seemed as if he knew that he was going to cancel ahead of time. My husband and I appreciate good business and do not have time for unreliable business.

Pamela C.
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El cliente no dejó un comentario.

Michelle B.
Clasificación:

El cliente no dejó un comentario.

Laurie L. | Overall Experience |
Clasificación:

Miranda is the best!!

Julio R. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jeni H. | First Impressions |
Clasificación:

The customer service at this U-Haul location is always over and above. I feel very welcome, as the manager Maranda, is Always accommodating in every way. Most of the staff is very friendly and I feel very secure and comfortable having a warehouse in this location.

Wayne B. | Overall Experience |
Clasificación:

Very good

Helen S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Ivettte G. | First Impressions |
Clasificación:

Great service, courteous and knowledgeable personnel

CHARLEEN B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Juliana B. | Overall Experience |
Clasificación:

My items was well kept it was just as I left it one year ago, one most important Things it smell good thank you Uhaul.

Michel F. | Overall Experience |
Clasificación:

very good Thanks

bobbi B. | First Impressions |
Clasificación:

love going to uhaul in margate on state rd 7. Always nice and friendly

ken j. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

frances r. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Milton B. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

MARIA M. | Overall Experience |
Clasificación:

The store manager, MARANDA PERKINS, in Margate Fl was professional, friendly & always helpful. Excellently run facility. Thank you Maranda & staff.

Cecilia T. | Overall Experience |
Clasificación:

Friendly costumer service

Helen S. | First Impressions |
Clasificación:

Mr. Angel is the best. The rest of the office staff are unfriendly and crude.

Johnathan S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Harrynarine M. | Overall Experience |
Clasificación:

i have being automatically charge on my credit card for another month storage when i turn in my storage last month on the 30th why is this it was on auto pay and you all still charge me

FABIAN C. | Overall Experience |
Clasificación:

I've been with this storage facility for many years. Unfortunately the service has diminished over the years as far as billing and access. I'm now seeking other storage services with better rates and storage area and quality.

Charles T. | Overall Experience |
Clasificación:

Our experience was good. The air conditioned units are easy to access. We were not aware of the dollies being readily available until later, so ask about their location. We would certainly rent here again.

Johnathan S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Helena L. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Michelle A. | Overall Experience |
Clasificación:

Miranda was a great help to me...

anne w. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

AUDREY B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Guylen A. | Overall Experience |
Clasificación:

There's an issue with house keeping. They are not thoroughly cleaning the units meaning: there's trash left behind by people the moved and days goes by before its removed. They need to work on a system. Average but there's room to improve. I really don't want a call regarding my survey.

MARIA M. | First Impressions |
Clasificación:

Miranda (office manger) and the entire staff were professional, extremely helpful and friendly. So glad I booked a truck & storage unit at this location - excellent customer service! Thank you.

Robert B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

kyli b. | Overall Experience |
Clasificación:

The staff was very helpful and friendly. They are doing an amazing job at this location.

Don I. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Ashley w. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Charles T. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Barbara G. | Overall Experience |
Clasificación:

We had a storage unit there for over a year and never had any issues. The facility was clean and easy to access. I felt confident that my valuables were secure.

theresa i. | Overall Experience |
Clasificación:

Great experience

ORVILLE G. | Overall Experience |
Clasificación:

unprofessional ripe off.. One staff gave me prize for a truck have a flat, from the first price.. the storage have rotton Mouse droppings all on my bed furniture Very bad experience

Lee B. | Overall Experience |
Clasificación:

Using U-Haul annually for over 40 years, due to my employment always requiring annual relocation. Always excellent service.

Luis C. | Overall Experience |
Clasificación:

Very friendly and professional staff. Quick and efficient service desk staff.

Michel F. | First Impressions |
Clasificación:

Quick to process request, organised and clean .

Trudy Ann E. | Overall Experience |
Clasificación:

What was EXTREMELY upsetting was the fact that I just paid my rent 10 days ago, moved out and was NOT refunded a prorated amount for time spent. Not good for customer service. Felt taken advantage of!

Juan v. | First Impressions |
Clasificación:

Excellent service

valorie c. | First Impressions |
Clasificación:

I got a truck had some people to pack up my things get to the u-haul storage place to unload my stuff in the truck and the storage was occupy it stated that December 1st so i had a horrible experience

oMAR G. | Overall Experience |
Clasificación:

No great staff, actually the costumer service is bad...really bad, don’t have the right answers just a general answer, staff is afraid to approach with a solution....

jorge l. | First Impressions |
Clasificación:

very good service

Laura B. | Overall Experience |
Clasificación:

My ubox arrived from California entirely destroyed and water got all of my things wet. I was given a storage room. A few weeks in, I found my things stinking, chewed-up and with rat poop all over!!!

Jorge L. | Overall Experience |
Clasificación:

Great service from all customer services rep

Jay M. | First Impressions |
Clasificación:

EZ enrollment and a pleasant experience

Leonardo B. | Overall Experience |
Clasificación:

Great

leonard m. | First Impressions |
Clasificación:

Professional, Efficient, Helpful, Friendly,Thoroug! What more can I say? The whole team was impressive! Moving can be hectic but they made it so much easier! Reflection of a great Mgr. They deserve A+

Joseph C. | Overall Experience |
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Excellent staff!!!

zonia s. | Overall Experience |
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Wonderful staff, very helpful is resolving any issues!!

Joann O. | Overall Experience |
Clasificación:

Angel was so nice my husband and i were really surprised how he explained every thing to and even sold us the right lock for your door we would definitely go back when we need a truck n storage Angel

Clemencia D. | First Impressions |
Clasificación:

Great service from Yanira

A VISION OF R. | First Impressions |
Clasificación:

I always have a pleasant experience at the Margate location

Cecilia T. | First Impressions |
Clasificación:

Great customer service. Storage clean

AUDREY L. | Overall Experience |
Clasificación:

Keep up the good work and communication. Thank You!

Sarah D. | Overall Experience |
Clasificación:

Manager was inpossibe to after 8phone messages i gave up

Susan S. | Overall Experience |
Clasificación:

Friendly and helpful staff. Very efficient. Your in and out in minutes.

sasha i. | Overall Experience |
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Thank you for your services.

Kira B. | First Impressions |
Clasificación:

Maranda was friendly and explained everything clearly

DONNA R. | First Impressions |
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Very peasant employee.

Andrea W. | Overall Experience |
Clasificación:

It was very nice and I would recommend friends to rent from there

Steven J. | Overall Experience |
Clasificación:

Great team and attitude

anthony i. | First Impressions |
Clasificación:

Jennifer was completley professional and understanding. She went above and beyond for me as a longtime Uhaul customer. Very kind and courtois as well. Your company is luckiy to have her great

barry j. | Overall Experience |
Clasificación:

Only complaint is that in the two plus years I had the space, my access card never worked at the building door without having to visit the office. On some occasions several times before I could get in

Jodian B. | Overall Experience |
Clasificación:

Very clean spacious environment great customer service as well

HOA N. | Overall Experience |
Clasificación:

They take care good every time I come nice service. Thank you

JACLYN Q. | Overall Experience |
Clasificación:

between the call center and the management of this facility I'm a very unhappy customer and that is why I moved out.

Paul B. | Overall Experience |
Clasificación:

I was very satisfied.

Orlando R. | First Impressions |
Clasificación:

Thanks

DWIGHT T. | First Impressions |
Clasificación:

Great staff and safe location.

Priscila C. | Overall Experience |
Clasificación:

Very nice storage place Miranda D Excellent service Angel R was nice too but I only met him upon moving out another young lady, awesome she worked with Miranda as well, blonde/brownish hair Team good!

Kirsy S. | Overall Experience |
Clasificación:

Im so satisfied with the time period I spent with the company. Thank you!!!

LISA G. | Overall Experience |
Clasificación:

The staff are always nice and helpful, but the rates for rental storage are way over priced, and that is why I wouldn't recommend to anyone, The units are small and over priced.

Dale V. | First Impressions |
Clasificación:

I rented a Uhaul truck from port st lucie to margate. I was running 9 minutes late and I called and ask for someone to wait so I can get storage key. Rep x me to call center and turn phones off. Poor

Robert F. | First Impressions |
Clasificación:

Everything wwnt perfect as usual and Ashley is awesome! We are loyal customers for your brand!!!

humberto a. | Overall Experience |
Clasificación:

Really, we never were or went yo your facility in Margate. We just received the U-BOX from there, according to the contract. Everything was great. Thank you!

Perrin M. | Overall Experience |
Clasificación:

No comment.

Peter D. | First Impressions |
Clasificación:

Maranda was very kind and made everything easy for us. Thanks

DWIGHT T. | First Impressions |
Clasificación:

Happy Holidays

janet h. | First Impressions |
Clasificación:

All customer service reps were efficient and helpful along the way of our multiple transactions during a long distance move

Athaliah A. | First Impressions |
Clasificación:

Went back with boxes only for my 24 hour card not to work after sever attempts and a car full of stuff. Disappointed to say the least

Julissa R. | Overall Experience |
Clasificación:

My experience was not 100% due to the fact that I was not told I had to purchase a lock from them and was not informed about after hrs entering

LAZARO B. | Overall Experience |
Clasificación:

We had the storage unit for 4 years.Everything was excellent.

BELLANGE V. | Overall Experience |
Clasificación:

Good service

Micheline P. | Overall Experience |
Clasificación:

Always clean and well managed. My 5th time renting. Thank you

ronald A. | Reservation |
Clasificación:

Everything was great, just thought it was 24hr access

MONIQUE G. | Overall Experience |
Clasificación:

Statified

ronald A. | Reservation |
Clasificación:

Well taking care of

Sondra L. | Overall Experience |
Clasificación:

Thank you for everything. Your facility is great. I really appreciate everything. Everyone was always kind and helpful.

Robert G. | Overall Experience |
Clasificación:

It was exactly as advertised

JOSEPH D. | Overall Experience |
Clasificación:

Felt like I was moving from my home. Believe I was with you ove4 20 years. But as in life all good things come to an end. Never had a problem with any of the managers or staff. Thank you

Gabriel P. | Overall Experience |
Clasificación:

Thanks

LUIS R. | Reservation |
Clasificación:

Check in of truck way fine,d id no use ahora te ás only outsider available.

Alvin B. | Reservation |
Clasificación:

Bad customer service over the phone.

Yaminah C. | Overall Experience |
Clasificación:

Miranda went over and beyond. She provided exceptional customer service that's hard to come by now and days. She truly helped us and I'm so thankful for her. You are greatly appreciated Miranda:)

Ruben R. | Overall Experience |
Clasificación:

I always use this uhaul !!

Patricia K. | Reservation |
Clasificación:

First it was awful, since manager Don told me late that the UBoxes I ordered would not be delivered, then Tammie Acosta (customer svc) found a solution. Counter people at Margate & Pompano A+

Contance N. | Overall Experience |
Clasificación:

I have been a customer of U-Haul Storage for 5 months. It was a pleasure communicating with their Customer Service Reps. The Storage Unit was kept clean and neat. I will refer U-Haul Storage.

Gary G. | Overall Experience |
Clasificación:

Nice facility

Christopher E. | Overall Experience |
Clasificación:

Very difficult to reach the location. They always forward there calls to the call center. The call center even have trouble reaching the location. Not worth the headache.

BETSY J. | Overall Experience |
Clasificación:

The reason we left was the price for the unit kept going up. We had the unit over five years and you never offered any more services for these raising prices so we got out.

marcio m. | Overall Experience |
Clasificación:

In the services area we experienced a problem with the hitch installation, but the manager (Maranda) would deal with the problem and solved it.

Alicia B. | Overall Experience |
Clasificación:

The storage unit they put me in had a ceiling that was caving in. As a result of all the recent rains, the roof finally gave way and some of my items were ruined. They would not help move me!

Marquita D. | Overall Experience |
Clasificación:

I had a very bad experience with the customer service that you guys provided to me on Friday the 20th 2018

William K. | Overall Experience |
Clasificación:

The staff were wonderful and the storage unit was great I would recommend to anyone Thanks for your help

STEPHANIE R. | Overall Experience |
Clasificación:

Please do a better job with extermination, there were bugs crawling all over my things.

Ramon L. | Overall Experience |
Clasificación:

Great work! Thank you

Marie p. | Overall Experience |
Clasificación:

The issue I had is that I kept signing up for auto pay and it was takin off and also they raise the price only after one month into contract.

LYNN J. | Overall Experience |
Clasificación:

Love the Margate Uhaul staff and facility. Go above and beyond to make things work out. If I would suggest anything it would be the after hours emergency contact(s) system.

Dennis w. | Overall Experience |
Clasificación:

Great facility. great staff!

Melanie S. | Overall Experience |
Clasificación:

This is the best UHAUL truck rental & storage! Way above average! Clean & a pleasure to do business with.

Richard J. | Overall Experience |
Clasificación:

GREAT!!!

Debra A. | Overall Experience |
Clasificación:

I love U Haul.

Nallton S. | Overall Experience |
Clasificación:

Employees need training

Amber M. | Overall Experience |
Clasificación:

Overall I had three poor experiences with U Haul. I will not be a returning customer.

KAMEL S. | Overall Experience |
Clasificación:

Thank you You’re the best. Kamel

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