El cliente no dejó un comentario.Joanne B.
Customer Reviews for U-Haul Moving & Storage of Margate
Margate, FL 33063
(Btwn Copans Rd & Atlantic Blvd)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
On check in, the lady NEVER emailed me my receipt. I had to go back into the office to get the trailer # so I could get my trailer, and she still DID NOT email my receipt. I NEVER got a receipt, after 3 requests. And she would not print one out for me. The staff member inspected the trailer and left visible trash in the trailer, so I had to clean it out. When I brought it back, I dropped it off at location, but was unable to check out. NO ONE TOLD ME I HAD TO INSTALL A SPECIFIC APP in order to check it back in. NO MENTION, NO EMAIL, Lots of other emails, But NOT ONE on how to check it back in. I drove home and had to search online, at 1:00AM!! to figure out how to leave the trailer back, so Uhaul doesn't charge me an ADDITIONAL $20!! What a waste of time!!!. SO I downloaded the app, DROVE BACK TO UHAUL, uploaded photos of the trailer 12 TIMES!!!! and it would not complete the check in, NONE of the 12 attempts.The app SUCKS and the lack of directions SUCKS! Over all, VERY disappointed. Also, The damn chains are WAY TOO LONG. The guy had to twist them all about, just so they won't drag. I couldn't do the same, so they dragged during the trip.james C.
They charged me $20 for gas even tho I put in more then they had in there when I got there. I feel scammedAsher K.
Your staff needs to understand customers are the ones who decide to come. With kind of swevice at counter it was ABSOLUTE annoying as the attitude was with an attitude. I did get helo from a gentleman to load up. Today Emmily was to rescue and check me in other girl was toooooooo busy with smart phone to even raise head. Go gigure.ismail P.
Everything went perfectly, couldn't have been better!ALEXANDER G.
El cliente no dejó un comentario.OREYDA P.
Provide customer with the correct information. The gave me the wrong info regarding dropping off my truck. Then when I went to drop it off at the first location the girl told me that the lot is full. I cannot drop off my truck at this location so I had to drive half way across town. It took me an additional hour and half to drop off a truck that should only took 15 minutes. Was super piss off. Worst service ever. Truck smell like cigarettes.Kevaughn H.
only complaint the auto light near unit #1752 does not work.Randy F. | First Impressions
Good service and good ratesJIRAM R.
The truck leaks in the rain. We got rained on inside the truck when it was raining from the windshield. A truck had very poor shocks. I think it might be on it's last legs or it needs good maintenanceRAEF K.
Parking issue lol Everything else GreatMaxwell C.
Your rep at the service desk should not use her personal cell phone to capture information from the customer driver's licence. Such an action is a bit concerning.CHRISTOPHER N.
El cliente no dejó un comentario.robert D.
El cliente no dejó un comentario.KAYLA B.
El cliente no dejó un comentario.Jevin W.
El cliente no dejó un comentario.WILLIAM R.
El cliente no dejó un comentario.Shari R.
El cliente no dejó un comentario.MOHAMMED K.
El cliente no dejó un comentario.FREDDY M.
El cliente no dejó un comentario.MARVA H.
I was charged for a rental I never picked up. There was little to no proactive steps taken to remedy the issue.Fernando J.
Very professional and courteous! There were several customers in line before me, but we were all helped in a very timely manner.SERGIO D.
El cliente no dejó un comentario.Samuel H.
El cliente no dejó un comentario.VICTORIA T.
El cliente no dejó un comentario.Ruth C. | Overall Experience
El cliente no dejó un comentario.JENNISJAY V. | First Impressions
staff friendly and helpful.sonya H.
El cliente no dejó un comentario.Heber T.
El cliente no dejó un comentario.Eric D.
El cliente no dejó un comentario.VICTORIA A.
Good pick up. No problems.ALAN H.
They charge me for storage after I picked everything up. They even got me the movers to pick up all my stuff now I'm being charged and you can't get anybody on the phone I can't get a hold of anyone and they have taken my money.Lisa S.
Better experience can be obtained from a cleaner grounds free of debris, gate repaired quickly since people pay extra for late access and internal roof repairs.MARTHA M. | Overall Experience
El cliente no dejó un comentario.CLAUVICE T.
El cliente no dejó un comentario.DENEISHA R.
Employee Bria was excellent to work with! Professional and pleasant demeanor. Took care of a mileage discrepancy. Kudos to Bria!DEBRA P.
The employees were very helpful and made the rental experience simple.RICHARD C.
El cliente no dejó un comentario.joel B.
El cliente no dejó un comentario.ron G.
El cliente no dejó un comentario.Leo C.
Again the clerk acted like he was doing me some kind of favor helping me return the truck. I filled the take but was charged 20$ extra which I dont have the patience or time to dispute. If the tank is full it's full period. That part felt like I was scammed amd left a bad taste.CHRIS C.
We rented a storage unit to empty uhaul box. It was very easy. Staff knowledgeable, pleasant very willing to help with anything.Debbie C.
Guidance to parking would be appreciated. All staff was very helpful.Paul B.
El cliente no dejó un comentario.lionel j. | Overall Experience
El cliente no dejó un comentario.SHARLENE H.
El cliente no dejó un comentario.SHARON M.
I would've gave a excellent however, I was charged $20 for insurance that I said I didn't want.JEFFREY J.
El cliente no dejó un comentario.HARRIS F.
El cliente no dejó un comentario.Harold G.
El cliente no dejó un comentario.Bernard P.
Normally a good exp at this location. The designated rental trailer and its backup both had wiring damage, a smashed connector and torn wiring. After replacing wiring extension on 2nd trailer, one taillight inop. Two young men working the yard were helpful but inexperienced as I had to instruct how to drill out light rivets and install new light with electric rivet gun. One hour late leaving!FRANK W.
El cliente no dejó un comentario.Jeff T.
The staff, from the Store manager to all the workers at the facility are absolutely wonderful. Thank you for all your services you provide, I will keep coming back!hector P.
El cliente no dejó un comentario.Leslie R.
El cliente no dejó un comentario.BRIGITTE B.
El cliente no dejó un comentario.RENALDO C.
Everything is excelentJuan G.
El cliente no dejó un comentario.HARRIS F.
El cliente no dejó un comentario.STUART R.
Maranda Perkins, General Manager, EXCELLED in ALL respects!DAVID C.
El cliente no dejó un comentario.EDWARD C.
El cliente no dejó un comentario.BRENTLEY W.
El cliente no dejó un comentario.Robert B.
Parking spaces are seriously needed. After renting someone had to drive my car to another location. Otherwise the staff were friendly and knowledgeable and assisted me to complete my transaction.BRUCE S.
The trucks are nasty. The parking lot is packed. No where to park and with cargo trailer tongues on the ground that makes it hard to maneuverO'DANE S.
You all charged me for 3 days when I used the van for 2hours! Im still waiting for my money backMichele R.
Fueron muy amables y serviciales. Lo recomiendo plenamente.ramon q. | Overall Experience
El cliente no dejó un comentario.BOBBY S.
Pay attention to the customer instead of mobile devices. I was waved away to drop my equipment off in the front without eye contact until I explained that my car was on a transport in which I would need assistance.Lauren L.
El cliente no dejó un comentario.MANUEL M.
Everyone involved was helpful and friendly. I will definitely use the service again and recommend U-Haul to others.Robert V.
El cliente no dejó un comentario.CARLOS R.
El cliente no dejó un comentario.GUITOT E.
El cliente no dejó un comentario.PETER C.
El cliente no dejó un comentario.ALTAMIR R.
El cliente no dejó un comentario.Ingrid D.
Customer service online needs some work. Tried using the online chat and it didn't work. When a representative answered the phone, she never returned. However uHaul overall is a great service. ¡Gracias!DELORES F.
El cliente no dejó un comentario.SERGIO D.
El cliente no dejó un comentario.KAREN A.
El cliente no dejó un comentario.MARIA R.
The cabin of the truck did not look clean and had a dirty mask left behind on the dash board.RACHEL A.
El cliente no dejó un comentario.Francisco C.
El cliente no dejó un comentario.DOMINGO C.
Extraordinario servicio al clienteMARC K.
El cliente no dejó un comentario.ELYSSE D.
El cliente no dejó un comentario.Johnny S.
El cliente no dejó un comentario.DOREEN S.
El cliente no dejó un comentario.ROBERTO A.
El cliente no dejó un comentario.Lucas B.
Pulled up, turned in key and auto transport. That's it.Susanna H.
I Was in your Storage Facility at Margate for 5 Years - Anytime I Called with a Question or Problem, they were Very Attentive, Very Helpful & Accommodating. An "Excellent Staff" at Your Margate Store for Over 5 Years & Running!!!SAMUEL L. | Overall Experience
El cliente no dejó un comentario.ALVEIRO S.
NCLuis B. | First Impressions
Super busy location. In general, that's okay but it would help if the entrance and exits were bigger. There were trucks everywhere and people had problems getting in and out. Other than that, my dropoff went smoothly.STEVEN C.
Great serviceLEONTES A.
The truck check engine light was on the whole time. When I went to rent the truck the person that helped me didn't clearly explain the charges so when I was billed I thought I was over charged. It seemed like the person helping me was not interested in having my business and was just doing the minimal standard of his job.ELIZABETH K.
The inside of the trailer contained broken glass. Pieces of fluorescent bulb everywhere. I was unable to check the back since it was pouring rain. The service specialist went above and beyond attaching the trailer to my vehicle. Extremely satisfied with my rental purchase.David T.
El cliente no dejó un comentario.HUGO Z.
We were told to buy a lock for the storage unit, so we did, but then when we went to open our unit there was a brand new lock sitting inside of it. Oh well.JUSTIN H. | First Impressions
Very poor customer service from personal at the front desk to the people outside.too long of a wait for everythingWILLIAM R.
This was a well organized drop-off location.William B.
the keys should be in a locker outside the building so that we can pick them up without going inside and only during business hours. SImilar to what Home Depot and Amazon lockers are doing. that way, i can pick up any time of the day or night,when i am ready to start the reservation.Paul C.
El cliente no dejó un comentario.Frederick R.
El cliente no dejó un comentario.William B.
Totally awesome and perfect moving experience!Thomas C.
El cliente no dejó un comentario.Philippe A.
El cliente no dejó un comentario.Jarrett T. | Overall Experience
Maybe explain to the new customers like myself the procedure when dropping the vehicle off other than that you guys were greatLARRY B.
Better customer serviceCORY W.
El cliente no dejó un comentario.Margaret S. | Overall Experience
El cliente no dejó un comentario.Olga Teresa S. | Overall Experience
El cliente no dejó un comentario.Carlos A. | Overall Experience
El cliente no dejó un comentario.LISA T. | First Impressions
El cliente no dejó un comentario.charlissea A. | Overall Experience
El cliente no dejó un comentario.BRIAN P. | Overall Experience
It really is free storage for a month when you rent a truck. They even give you more than 1 unit if they do not have a big enough unit to match your truck size rental. I rented a 26 foot truck. Be sure to remind the employee when you pick up your truck though. They don't always remind youRONALDA A. | Overall Experience
El cliente no dejó un comentario.Alfredo S. | Overall Experience
My unit even had a lock insidejohn b. | First Impressions
El cliente no dejó un comentario.RONIQUE G. | First Impressions
I am very satisfied with service will use again & again thanks a whole lotThelma L. | First Impressions
El cliente no dejó un comentario.Ja-Rawle Rishawn C. | Overall Experience
El cliente no dejó un comentario.ELLIOT A. | First Impressions
El cliente no dejó un comentario.Robert V. | First Impressions
El cliente no dejó un comentario.Keith Y. | Overall Experience
El cliente no dejó un comentario.charlissea A. | First Impressions
El cliente no dejó un comentario.Frank p. | First Impressions
Great staff service as always. Friendly with a smile...Jessie L. | Overall Experience
El cliente no dejó un comentario.ANGELITA R. | Overall Experience
El cliente no dejó un comentario.William V. | Overall Experience
I called the office with questions and was on hold for 30 minutes. When I arrived to rent a storage room, there was one worker in the office and when the phone rang, she would answer and put the caller on hold.Christopher L. | First Impressions
El cliente no dejó un comentario.angela c. | First Impressions
El cliente no dejó un comentario.REKO M. | Overall Experience
El cliente no dejó un comentario.JAMES C. | Overall Experience
El cliente no dejó un comentario.James K. | Overall Experience
El cliente no dejó un comentario.DIEGO B. | Overall Experience
El cliente no dejó un comentario.MANOEL T. | First Impressions
El cliente no dejó un comentario.JAMES C. | Overall Experience
El cliente no dejó un comentario.JOSEPH R. | First Impressions
El cliente no dejó un comentario.gianni t. | Overall Experience
Very helpful and climate control is a plus Also very clean and well maintained & securestephen g. | First Impressions
Easy to deal with great management.SEAN K. | First Impressions
El cliente no dejó un comentario.Don T. | First Impressions
El cliente no dejó un comentario.Bill J. | First Impressions
I explained to the young lady that I have one unit there and I wanted another one. She gave me 2028. I didn't realize it was an inside unit, so I went back and asked for another one. This time the one 2471 that I was assigned, had a lock on it. At this time it was 7pm and the agents refused to let me inside. Finally, a representative came to the door to tell me they were closed and I told them that the unit I was assigned, was being occupied. She proceeded to assign me another unit and to tell me about a unit that I am being charged for that I do not own. The representative then assigns me the unit that I already have possession of. I told her over and over that, that unit2453 is already occupied by me. She didn't believe me so she agreed to walk to the unit, once she saw that it did have a lock, on it. She told me to just use the unit next to it , that had a green tag but it was not showing up in her system. So I have to spend today and the Uhaul to try to get all of this mess figured out.kim j. | First Impressions
I want to thank Angel the assistant manager & Miranda the manager. For being king, helpful and specially for knowing what they where doing. Because of them I Chose Uhaul. If I would of listen to the customer reps that I spoke to before communicating with Miranda & Angel you would of lost a customer. I'm sorry but your customer service reps need more training.Zoraida F. | First Impressions
El cliente no dejó un comentario.Grace W. | Overall Experience
El cliente no dejó un comentario.Shante W. | First Impressions
El cliente no dejó un comentario.Helene K. | Overall Experience
El cliente no dejó un comentario.John F. | Overall Experience
Nice people nice place me and my husband love itRUTH L. | First Impressions
El cliente no dejó un comentario.Frank p. | First Impressions
Prices got too highPaul W. | Overall Experience
Angel was courteous professional and very polite he exceeds at his customer service skills and is an asset to the company it is not often that you find an employee that enjoys this jobMechac T. | Overall Experience
UHAUL the best I give you all 5 FIVE STARSJesus M. | Overall Experience
El cliente no dejó un comentario.greg p. | Overall Experience
Staff are great and friendly. They deal with a lot of customers who don't take the thank to thank them for helping them out.Shaun G. | Overall Experience
This store was the best I have visited lately. Extremely organized and very clean.Bettye J. | Overall Experience
this team is the best I give Them 5 STARJesus M. | First Impressions
GraciasWilton P. | Overall Experience
El cliente no dejó un comentario.dale d. | Overall Experience
El cliente no dejó un comentario.SEAN K. | Overall Experience
Staff was friendly and very accommodating to my needs to a outside storage.Edward D. | First Impressions
¡Gracias!Wilton P. | First Impressions
El cliente no dejó un comentario.Troy B. | First Impressions
Muy Amablesgeorgina v. | First Impressions
If I ever needed U-Haul assistance again, I will come back and visit this locationDoris P. | Overall Experience
Professional, Courteous, and Quick. Bravo.JOE L. | Overall Experience
El cliente no dejó un comentario.Remi T. | First Impressions
The general manager lady was great!Margaret S. | First Impressions
El cliente no dejó un comentario.Suzanne O. | Overall Experience
El cliente no dejó un comentario.David R. | Overall Experience
Majority hospitable workers in the office that deals with the storage needs. Clean storages and freshly scented passage in the climate controlled sections with neat and tidy lavatory.omar w. | First Impressions
El cliente no dejó un comentario.Edgar G. | First Impressions
Miranda is the best!!Laurie L. | Overall Experience
El cliente no dejó un comentario.Julio R. | Overall Experience
The customer service at this U-Haul location is always over and above. I feel very welcome, as the manager Maranda, is Always accommodating in every way. Most of the staff is very friendly and I feel very secure and comfortable having a warehouse in this location.Jeni H. | First Impressions
Very goodWayne B. | Overall Experience
El cliente no dejó un comentario.Helen S. | Overall Experience
Great service, courteous and knowledgeable personnelIvettte G. | First Impressions
El cliente no dejó un comentario.CHARLEEN B. | Overall Experience
My items was well kept it was just as I left it one year ago, one most important Things it smell good thank you Uhaul.Juliana B. | Overall Experience
love going to uhaul in margate on state rd 7. Always nice and friendlybobbi B. | First Impressions
El cliente no dejó un comentario.ken j. | First Impressions
El cliente no dejó un comentario.frances r. | First Impressions
El cliente no dejó un comentario.Milton B. | First Impressions
Mr. Angel is the best. The rest of the office staff are unfriendly and crude.Helen S. | First Impressions
Excellent serviceJuan v. | First Impressions
EZ enrollment and a pleasant experienceJay M. | First Impressions
Professional, Efficient, Helpful, Friendly,Thoroug! What more can I say? The whole team was impressive! Moving can be hectic but they made it so much easier! Reflection of a great Mgr. They deserve A+leonard m. | First Impressions
Everything wwnt perfect as usual and Ashley is awesome! We are loyal customers for your brand!!!Robert F. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
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¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
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