Comentarios de los clientes para U-Haul Moving & Storage of Mandarin

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Mandarin

Clasificación general:

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Abraham F.
Clasificación:

El cliente no dejó un comentario.

Marsha E.
Clasificación:

Everything worked out perfectly. Employees were helpful and gracious.

BRADLEY P.
Clasificación:

El cliente no dejó un comentario.

angela J.
Clasificación:

El cliente no dejó un comentario.

Patricia E. | Overall Experience |
Clasificación:

The staff was the best! They were informative, helpful, friendly. Even under pressure and a number of impatience customers they remained calm and professional. I only needed short-term storage during my move but if I ever need storage again I’ll come to UHaul.

CHRISTINE C.
Clasificación:

El cliente no dejó un comentario.

BARBARA M.
Clasificación:

El cliente no dejó un comentario.

Christopher E.
Clasificación:

El cliente no dejó un comentario.

Theofilos K.
Clasificación:

Dog hair all over the dash board. Did not see it originally and also Ants on the passenger side. Door had to be slammed in order to close the drivers side.

Mario D.
Clasificación:

El cliente no dejó un comentario.

TONDA L.
Clasificación:

El cliente no dejó un comentario.

Jason O.
Clasificación:

El cliente no dejó un comentario.

Dana S.
Clasificación:

The AC was not working. I would think that would be pretty important especially when you knew we were going across several states.

Marion S.
Clasificación:

This location is the reason I use U-Haul. Very helpful staff. I seem to have challenges beCause I rent so often. They always go the extra mile to help me. This is my U-Haul location.

Devon M.
Clasificación:

It was great guys were quick and professional

David T.
Clasificación:

El cliente no dejó un comentario.

CHRISTINE H.
Clasificación:

El cliente no dejó un comentario.

David S.
Clasificación:

El cliente no dejó un comentario.

WILLIAM T.
Clasificación:

El cliente no dejó un comentario.

Harold F.
Clasificación:

Nothing

xhulja C.
Clasificación:

El cliente no dejó un comentario.

Michael B.
Clasificación:

El cliente no dejó un comentario.

Chandler W.
Clasificación:

El cliente no dejó un comentario.

Robert L.
Clasificación:

U-Haul of Mandarin team is always professional and does a great job of handling any rental needs.

Charlene G.
Clasificación:

El cliente no dejó un comentario.

Christopher O.
Clasificación:

The only negative was that I received the text message to check the Vehicle out when When I was already driving. The sales person should of informed me to do so prior to leaving the faculty.

Delbert H.
Clasificación:

Everything was just perfect

Vivian C.
Clasificación:

It was very upsetting that we returned the van a day early and got NO credit because we returned it at noon instead of 8. It was still a day early. Some credit should be given.

VINCENT A.
Clasificación:

El cliente no dejó un comentario.

Steven N.
Clasificación:

El cliente no dejó un comentario.

JOHN W.
Clasificación:

Great experience. Will use again for our next move.

TANYA T.
Clasificación:

Professional and affordable

George M.
Clasificación:

El cliente no dejó un comentario.

Reginald B.
Clasificación:

El cliente no dejó un comentario.

JENNIFER B.
Clasificación:

El cliente no dejó un comentario.

Patrick B. | Overall Experience |
Clasificación:

Great experience at this location. Access was very convenient. The facility was always clean. Bernard the manager was very helpful, always available and friendly. I highly recommend this location.

Julia P.
Clasificación:

Would like to have been able to drop off at a closer location. Also never knew that to drop off somewhere else there was a fee involved.

Tracy G.
Clasificación:

El cliente no dejó un comentario.

George S.
Clasificación:

Your associate charged me for 35 miles when I live less than a mile from your location and I was moving within the same apartment complex.

David S.
Clasificación:

El cliente no dejó un comentario.

Donald J.
Clasificación:

Everything was handled the way it was supposed to, and as I expected.

William A.
Clasificación:

Though I performed the express online check-in form the U-haul app, I still waited in line for about 30 minutes to get the keys to the truck. The truck number that I was assigned through the app was buried deep in the parking lot and I was given the keys to a different truck though my paperwork did not reflect the change in equipment.

Elizabeth b. | First Impressions |
Clasificación:

Rick was beyond helpful and great to work with. His customer service skills are amazing - very kind, went the extra mile to make sure everything we needed was taken care of, etc. great team over there! Thanks for everything!

Aldo C. | Online Move In |
Clasificación:

An easy and fast enperience via internet and exceptional clean and secured storage

JEFFREY A.
Clasificación:

Very efficient, equipment well maintained & help was very polite.

Dylan A.
Clasificación:

Multiple surcharges on my bank account. Was not what was contracted at all.

DAVID B.
Clasificación:

Have the rental cleaned before renting it.

Ana R.
Clasificación:

El cliente no dejó un comentario.

Jon G.
Clasificación:

El cliente no dejó un comentario.

andrew T.
Clasificación:

Nice friendly staff

DONNELL B.
Clasificación:

El cliente no dejó un comentario.

JEREMY A.
Clasificación:

El cliente no dejó un comentario.

RHETT R.
Clasificación:

El cliente no dejó un comentario.

JOHN C.
Clasificación:

El cliente no dejó un comentario.

James R.
Clasificación:

El cliente no dejó un comentario.

Noel D.
Clasificación:

El cliente no dejó un comentario.

Jodi W. | Overall Experience |
Clasificación:

Bernard was very knowledgeable and helpful.

Joseph M.
Clasificación:

Mobile app easy to use, made pick up easy!

Mark W.
Clasificación:

El cliente no dejó un comentario.

Olivia B.
Clasificación:

El cliente no dejó un comentario.

nicholle L.
Clasificación:

El cliente no dejó un comentario.

Lori J.
Clasificación:

El cliente no dejó un comentario.

HAROLD H.
Clasificación:

All were extremely friendly. We were only there about 20 minutes and that including switching to a larger trailer and already having the smaller one hooked up.

dennis S.
Clasificación:

El cliente no dejó un comentario.

Scott F.
Clasificación:

El cliente no dejó un comentario.

Robert G.
Clasificación:

Great job, fast and friendly service.

Robert G.
Clasificación:

Job well done, worked with the manager two days in a row, fast and friendly.

Stanley G.
Clasificación:

El cliente no dejó un comentario.

JENNIFER D.
Clasificación:

Great service - will be using again for sure

Amanda B.
Clasificación:

El cliente no dejó un comentario.

Jeffrey K.
Clasificación:

The manager is very knowledgeable and pleasant. He works harder than anyone at the location and never stops running around and helping everyone. He is totally hands on with each customer and makes you feel very supported. He personally walked my boxes out to my car.

Richard W.
Clasificación:

El cliente no dejó un comentario.

Tanya J.
Clasificación:

No walk around. Charged for something I did no th ask for. When asked to see manager, it took him an hour to even make jomself available to be found to talk to. When I asked why he took so long he blamed ot in employee who said he reminded him twice we were waiting. Manager said k should go inside. O informed him.im disabled anc can't walk. I. Ssked him why he dodask us if we needed help while he walked around help in others he said I didn't know you needed anything. I plan on disputing entire charge on my u credit card. Worst experience with uhaul in my 30 years using h them

REGINA H.
Clasificación:

Excellent service!!

Charles B.
Clasificación:

El cliente no dejó un comentario.

Sandy C. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

William K.
Clasificación:

Everything was fine.

DENNIS A.
Clasificación:

$10 coupon?😂

Lana G.
Clasificación:

Fist Improve your costumer service because it sucks!!! The people works there are so improfissinal and not doing their job in the right way!! The truck was making noise and had light on for some issues in it. You guys need to check the trucks before renting them.

WENDY G.
Clasificación:

Worst service ever . Been a loyal u haul customer for over 7 moves and know I question if I will ever use them again. Shocked at how bad things went from the start

Terry F.
Clasificación:

ordered on-line, no problems, great staff well run for anything i needed, they had

NESTOR S.
Clasificación:

El cliente no dejó un comentario.

Robert K.
Clasificación:

El cliente no dejó un comentario.

DAVID H.
Clasificación:

El cliente no dejó un comentario.

James P.
Clasificación:

The best UHaul facility we have used. Efficient, professional service.

Gerald C.
Clasificación:

El cliente no dejó un comentario.

Jonathon S.
Clasificación:

Everything was excellent and easy thank u

Chappell H.
Clasificación:

Steering was a little loose and there were a lots of metal clanking in the back that I could not identify, even when empty. If I needed a longer distance move I would have returned it.

Joseph S.
Clasificación:

El cliente no dejó un comentario.

billy J.
Clasificación:

El cliente no dejó un comentario.

HOMER N.
Clasificación:

El cliente no dejó un comentario.

Roy S.
Clasificación:

El cliente no dejó un comentario.

Rachel T.
Clasificación:

El cliente no dejó un comentario.

Andrew A.
Clasificación:

Nothing. I've been renting from that location for a long time. Bernard (the manager) is extremely good at getting you processed in and out. His efforts makes it a great experience every time.

Sandra G.
Clasificación:

I had reserved a truck closer to home but apparently it became unavailable at time of pickup. I called to verify and was told they would give me a credit.

BRAD G.
Clasificación:

Nothing every aspect was smooth clean and affordable.

Alfredo C.
Clasificación:

El cliente no dejó un comentario.

C W M.
Clasificación:

Make location customer friendly. Not friendly atmosphere.

KELLY D.
Clasificación:

The return process was extremely quick and efficient. After a long few days of moving, making this so easy is appreciated.

grant G.
Clasificación:

Rented a 20' van for 6 hours at 330p. Returned in 5 hours but was still charged an after hours fee. Was not informed I would be charged a fee like this. Checked the van in online as instructed but never received confirmation. Had I not called back in to verify I successfully completed the check in process, I would not have known of this bogus charge. This is horrible and deceptive customer service.

ROBERT H.
Clasificación:

One of the best location/staff I've experienced.

jaegeun S.
Clasificación:

El cliente no dejó un comentario.

LLoyd L.
Clasificación:

El cliente no dejó un comentario.

Darlean J.
Clasificación:

I have had lots of experience renting from UHAUL and the equipment is usually maintained well, but this time the pick up truck was very dirty with dog hair in the seats as well. I was told have 1/2 tank when I returned the truck but it was not 1/2 tank when I picked it up. The staff was nice and quick, but i was very disappointed to have such a dirty truck.

Joe T.
Clasificación:

El cliente no dejó un comentario.

Marc G.
Clasificación:

I used the contactless process to pick up and drop off the rental truck. As an IT professional, I was quite impressed with how well it worked. I have one comment about the drop off process however. I read the instructions on my mobile phone and nowhere did it state to pull up to the "Return" area in the parking lot. I recommend including that verbiage in the instructions. Presumably, if I were to pick up the truck at the counter, an associate would have directed me to pull straight into the return area. Because it was not specifically stated in the instructions, I pulled into a parking spot. William walked up to me to assist me and the first thing he said was that I parked in the wrong place. I was supposed to park in the return area. Although he was not particularly friendly about it, I still felt the experience was very positive.

LARRY S. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Joshua C. | First Impressions |
Clasificación:

Simple and easy!

Steven S. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

Robert K. | Overall Experience |
Clasificación:

Great experience for the past year. Staff always helpful and courteous. Super clean facility.

RUSSELL G. | Overall Experience |
Clasificación:

This is the second time we have rented a storage unit at this facility. The owners and staff are very friendly and accommodating! The facility is clean and well maintained. We have rented trucks thru them as well. Great experience and will continue to use this location when needed!

Patricia E. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

John C. | First Impressions |
Clasificación:

Front office workers were very friendly, and helpful. Good job.

steven a. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Zoey K. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jim B. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Jake G. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Patrick B. | First Impressions |
Clasificación:

Kandy and Bernard were very pleasant to deal with.Thank you for great customer service

beverly g. | First Impressions |
Clasificación:

Staff went above and beyond. They took the time to understand my situation, and make excellent suggestions. The honesty and consideration shown to me was refreshing and appreciated. Thank you!

FREDERICK W. | Overall Experience |
Clasificación:

Best storage experience I have ever had. Thank you for the alwaya friendly and helpful staff.

susan o. | Overall Experience |
Clasificación:

I rented a trailer from them and they double charged me. I moved out before my next months rent was due and they never took me out of the system and sent me an invoice with late fees. On the day of my move out I was denied access by my card and they didn't know why. There is not enough staff and long wait times. They definitely need new and better management! Staff did not know how to correct issues. I would not recommend going there until they are u dear new management and staff is trained better.

Wilmer H. | Overall Experience |
Clasificación:

excellent attention from staff

James H. | First Impressions |
Clasificación:

El cliente no dejó un comentario.

ALEX W. | Overall Experience |
Clasificación:

I’ve been using the Uhaul Mandarin location for years for truck and trailer rentals. The service has always been wonderful! The storage facility there is also just as great! The staff is always friendly and personable. Totally satisfied!

caleb c. | Overall Experience |
Clasificación:

Always fantastic service and very helpful.

cory r. | Overall Experience |
Clasificación:

Way too expensive. I moved a mile down the road to cubesmart and got a 10x10 (also climate controlled) with insurance for $67 a month instead of the $107 I spent at uhaul for a 5x10 without insurance.

MICHAEL K. | Overall Experience |
Clasificación:

This facility is fantastic! Never a major issue and when I had minor ones it was handled swiftly and professionally by the great staff. Thank you!

Courtney P. | Overall Experience |
Clasificación:

No complaints! Best storage experience ice had!

MARK P. | First Impressions |
Clasificación:

The man was not helpful when I wanted to rent a trailer and told me I needed to bring it back by midnight and charged me full price when I didn’t rent it until 3:30 and when I told him I also wanted to rent a unit he didn’t even help me he told me to do it online and then I ended up having to go back to get a key it was irritating and frustrating because I had to be at the place to move the stuff instead of dealing with this nonsense.

Rose R. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

nathaly r. | Overall Experience |
Clasificación:

El cliente no dejó un comentario.

Latona D. | Overall Experience |
Clasificación:

Friendly staff and very helpful

Sharon C. | Overall Experience |
Clasificación:

I have been dealing with this U-Haul for many years, storage rental, truck rental and trailer rental. My only complaint is they block the storage access with trucks you can’t load or unload.

Latona D. | First Impressions |
Clasificación:

It was easy to use and they helped me a lot with my rental unit.

Monica W. | First Impressions |
Clasificación:

Anthony took care of me from A-Z. I can't describe the relief I felt from all his help and information,

Ida F. | Overall Experience |
Clasificación:

A pleasure to work with the managers of this location...efficient, competent and hard workers. Only moved because needed a bigger storage space which was not available.

WILLIAM B. | Overall Experience |
Clasificación:

I had storage here for almost 4 years. Bernard and his team were always helpful with any issues.

michael v. | Overall Experience |
Clasificación:

I am getting storage fee charged even though I checked 11/13/2019.

DAWN P. | First Impressions |
Clasificación:

Great experience

Christia W. | First Impressions |
Clasificación:

Best customer service experience I've ever had. Lennon was amazing--knowledgable, kind, and patient (I had my 3 yo with me). I will definitely do business there again!

Patricia A. | Overall Experience |
Clasificación:

Absolutely great! Rented a variety of trucks & a trailer (helping friends move & my stuff in/out of storage here). EVERY piece of equipment was well maintained & clean. Storage area clean & BUG FREE!

Guy D. | Overall Experience |
Clasificación:

Good location, clean, and not too expensive.

Robert K. | First Impressions |
Clasificación:

Very clean. Great customer service Great security system Great storage units.

JARROD W. | First Impressions |
Clasificación:

Quick, easy, and hassle free service. I’m glad I chose this location to return equipment and store my stuff.

Guy D. | First Impressions |
Clasificación:

Great customer service! They were fast and helpful.

John W. | First Impressions |
Clasificación:

Awesome customer service

austin P. | First Impressions |
Clasificación:

.

Donald C. | First Impressions |
Clasificación:

I was pleased with the efficiency of the staff. All of them except the owner are almost brand new employees. However they were polite and helpful.

Gabriella S. | First Impressions |
Clasificación:

The service was professional of the fees are exceptional and I felt very well taken care of I’m very glad that I came back to U-Haul this area where I use this storage place at the moment is great!

JULIA P. | First Impressions |
Clasificación:

great attitude and service! (Kandy/Anthony)

TAMMY W. | Overall Experience |
Clasificación:

My key broke off and I was told they couldn't do anything about it. I had to leave my shed unlocked for a week until I unloaded the contents. They offered no help. But wanted to charge me 60$

MIKE M. | Overall Experience |
Clasificación:

Excellent rating, everyone was great, I use this facility a lot.

YASHICIA P. | Overall Experience |
Clasificación:

Excellent customer service.

Maryann L. | Overall Experience |
Clasificación:

I have had absolutely no problems with my storage

Maryann L. | First Impressions |
Clasificación:

I have had my storage with you for awhile and have not have had any problems

Shane E. | First Impressions |
Clasificación:

Excellent and speedy service!!!

david A. | Overall Experience |
Clasificación:

The staff was friendly and helpful.

mark b. | First Impressions |
Clasificación:

The staff at this location have been an excellent team to do business with. Everyone we worked with has been professional and cared about taking care of our needs both in storage and truck rental.

Teresa S. | First Impressions |
Clasificación:

Spike was very helpful and friendly .

DARLA S. | Overall Experience |
Clasificación:

Only moved out because we had moved and needed a unit that was closer. Thanks!!

maria m. | First Impressions |
Clasificación:

your crew there is wonderful,... but I was told that at end of month if I reserved a truck there to move my storage ,I would receive a discout. went in yesterday to reserve a truck and OWNER failed...

Joyce S. | First Impressions |
Clasificación:

Excellent customer service.clean efficient and caring staff

GAIL K. | Overall Experience |
Clasificación:

I was closing out my storage unit and also rented a truck to move my possessions. All personnel were all friendly and helpful. I've rented a unit for 3 years and have always had a pleasant experience.

lori v. | Overall Experience |
Clasificación:

Convenient, helpful, professional, very secure.

Ireti F. | First Impressions |
Clasificación:

Nice staff and great customer service.

MONICA S. | First Impressions |
Clasificación:

The staff was very helpful and friendly. No problems at all!

david l. | Overall Experience |
Clasificación:

none

Robert F. | Overall Experience |
Clasificación:

Overall great experience! Staff was extremely helpful and professional. Would definitely use this U-haul again!!

CRAIG B. | First Impressions |
Clasificación:

Very helpful. Always a good experience here.

KENNETH A. | Overall Experience |
Clasificación:

All was great except not getting my last month rent refunded to me I'm a prorated basis. Only used 7 days

Richard H. | Reservation |
Clasificación:

It was a great move for us. The rental equipment was perfect no issues. Sure did enjoy driving that new 26 foot U-Haul. All of the agents were very helpful and polite.

david b. | Overall Experience |
Clasificación:

Thelighting inside the storage unite did not exist

dina f. | Overall Experience |
Clasificación:

Helpful and efficient

Lynn O. | Overall Experience |
Clasificación:

X

Robert F. | Reservation |
Clasificación:

Please continue what you do because the customer service is above the other. i love the fact that you took the time to explain to me the difference between climate control verse no climate control.

Marianne S. | Reservation |
Clasificación:

Very friendly, couteous and helpful.

ron m. | Overall Experience |
Clasificación:

This is the only Uhaul Facilty that came anywhere close to my expectations. The others were dimisive and down right rude.

JERRY M. | Overall Experience |
Clasificación:

None

JOHN H. | Overall Experience |
Clasificación:

Would use this facility again.

JOYCE B. | Overall Experience |
Clasificación:

Very nice well maintained facility

OLLIE H. | Overall Experience |
Clasificación:

Everyone has been very helpful service has been great I would tell anyone about your place

Elizabeth P. | Overall Experience |
Clasificación:

This is the best UHaul you will ever work with - clean facility, great customer service, just cannot say enough good things about everyone there! Owner/manager is always there to help, too.

No se han enviado comentarios para esta ubicación.

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