was all good for me !!DAVIDWARD V.
Customer Reviews for U-Haul Moving & Storage of Manassas
Manassas, VA 20110
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 11/25/2021: 7:00 a. m. - 3:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.LAKHWINDER P.
Great customer service very pleasant employee helpful speedy and easy. Will use this location again in the future ! Thank you !RIQUINBALMORY R.
El cliente no dejó un comentario.JOHNCHRISTOPHER N.
Your company put my signature on a wrong document and is now screwing me over. Had me sing a small screen that was only supposed to be for me to be able to access someone else's unit but instead you put me down as the owner of the unit. Now the person that was the actual owner is getting away without paying for all of the late fees. Even her family has tried to call and tell you guys that you are charging the wrong person. Thanks for screwing an innocent man who is struggling with his own stuff.Keith P. | Overall Experience
El cliente no dejó un comentario.TAE-SEOK C. | First Impressions
Minor issue that could be called cleanliness issue. It's unlikely this location's fault though. The seatbelt. It smelled of someone else's cologne and caused a minor allergic reaction (sneezing, itchy eyes). I don't have a constructive suggestion to help you improve this, but please try. Recommend customers do something to keep the seatbelt odor out of their clothes.AARON MATTHEW F.
Great experienceSHAWNRICARTHUR C.
Super place and amazingly helpful.DAVIDRAYMOND M.
They gave me a drop off location that was 18 miles from where I was going. When I saw this once i had arrived and asked them to change it to the one that was 2 miles away they said they couldn't do it and I had to call the other location to see if that was ok. They offered no help. I had to call the toll free number and fix their mess up myself. Truck had many little dings and scratches that weren't noted for pickup. I had to go through and take pics to make sure it was noted. Didn't realize it at first, but there was trash under/beneath the passenger side seat.Steven P.
El cliente no dejó un comentario.BRIANJAMES S.
Would have rated this 5 stars except the first trailer assigned was not empty. Otherwise a very positive experience.JOHNTODD C.
El cliente no dejó un comentario.LOGANRAYMOND W.
I use this location frequently to support my son's high school marching band competitions. And every time I have been in, the staff is always helpful and friendly and greet you with a smile!Raymond W.
El cliente no dejó un comentario.PHILLIPMICHAEL B.
Awesome experience. Did a one way travel from Virginia to Washington State, long drive, but the truck was incredibly comfortable for a moving truck. Great experience overall. Staff were fantastic.Eric M.
El cliente no dejó un comentario.kenneth H.
El cliente no dejó un comentario.STEFANCRISTIAN A.
El cliente no dejó un comentario.DOUGLASALLEN C.
El cliente no dejó un comentario.ebonee s. | Overall Experience
El cliente no dejó un comentario.STEPHENCRAIG B.
El cliente no dejó un comentario.Raymond W.
El cliente no dejó un comentario.LEONARDLEE T.
Outstanding service. Very professional and pleasant.CHARLESBRETT H.
I like that speak SpanishLORENZO R.
El cliente no dejó un comentario.Richard P.
El cliente no dejó un comentario.FLOYDJOSEPH D.
Due to the engine light was keep coming on and off it's not safe to recommend to other people peopleGHULAMHAIDER N.
El cliente no dejó un comentario.NICOLECHANTELL T.
got charged over $100 more than expectedRICKYLOUIS MONTG W.
the woman who installed my hitch did an excellent job - My appointment was at 0700 am and I got there at ~ 0645. She immediately met me and started on the car. I was done by 0730. She answered all my questions and doubled checked that I had everything I needed (to include a double check of the electrical plug for the trailer.William W.
El cliente no dejó un comentario.Gary S.
El cliente no dejó un comentario.DAVIDESCOTO A.
El cliente no dejó un comentario.MARKDAVID P.
El cliente no dejó un comentario.Anthony S.
El cliente no dejó un comentario.ROBERTEDWARD LEE D.
El cliente no dejó un comentario.REMY N.
El cliente no dejó un comentario.SETHH S B.
El cliente no dejó un comentario.Greg L.
Great friendly service, very helpfulJOSEPHPATRICK D.
El cliente no dejó un comentario.Yusef M.
Kelsey is the best! She and her team are excellent. Lovely customer care.JOSEPHKWAME N.
Had problems getting the truck started the next day but Road Side assistance was very responsiveMorgan H.
Staff were friendly and very helpfulVINCENT PAULLAYU R.
El cliente no dejó un comentario.WESLEYHOLLIS L.
Staff was super helpful and friendly!Edwin S. | Overall Experience
El cliente no dejó un comentario.CALVINRAY W.
Great people. Always professional, friendly and courteous.ROBIUL I.
El cliente no dejó un comentario.TARAMAMICHELLE G.
El cliente no dejó un comentario.Robert A.
El cliente no dejó un comentario.DAVIDARTHUR R.
Excellent Service. Katrina was helpful and very professionalMargarete H.
El cliente no dejó un comentario.WILLIEEDWARD L.
El cliente no dejó un comentario.DENNIS G.
El cliente no dejó un comentario.BRADLEYWADE M.
Mason was top notch. Asset to the company.HAROLDR S.
The women working at this location were helpful and professional. My experience was excellent.DANIELSTEVEN G.
Great staff. Very helpful. I will return to this location. Really like dealing with them.DENISEADELE S.
no issues whatsoever!!!CLARENCEEDWARD T.
Fast, easy service every timeDavid C.
El cliente no dejó un comentario.Gregory A.
El cliente no dejó un comentario.JAMES L.
The customer service was friendly and knowledgeable. Very quick and easy when I picked up and returned.TIMOTHYRAYMOND S.
El cliente no dejó un comentario.Douglas L.
Great serviceJennifer P.
El cliente no dejó un comentario.Edward S.
El cliente no dejó un comentario.CHUCK R.
Yes, fast, friendly, excellent value, all day long.Karl F.
Excellent customer service.Utpal G.
El cliente no dejó un comentario.WILLASOBERS G.
El cliente no dejó un comentario.ROSALIA D.
El cliente no dejó un comentario.Charis k. | Overall Experience
El cliente no dejó un comentario.EMIR B.
El cliente no dejó un comentario.KARENLEE C.
El cliente no dejó un comentario.ROBERTO F.
El cliente no dejó un comentario.ROBERTTYSON H.
El cliente no dejó un comentario.Megan L.
Very efficient at both locations!EDWARDKITE R.
Quick, easy and friendlyDAVIDPAUL W.
El cliente no dejó un comentario.MICHAELPATRICK D.
Seamless and friendly service. We were in and out of there in no time.THOMASJ G.
Issue with fork lift caused delivery to be a day late. Not a major problemBryon L.
El cliente no dejó un comentario.Bruce S.
Everything seemed to go very well, from the rental to the return. Operators seem very cordial, and knowledgeable. My second time renting from this location. Sorry, I know giving you something to better your business is best for all of us, but I have nothing to complain about.SANTOSHERRIBERTO N.
Good Customer Service. Thank youLuqman K.
El cliente no dejó un comentario.Daniel M.
Only rent GMC's (kidding)JAREDMCQUAIDE D.
El cliente no dejó un comentario.PAUL K.
El cliente no dejó un comentario.STANLEYEUGENE W.
I posted my move out date over a week before the 3rd the day I got a rental was the date I moved out. Please correct the date. It would have been the day after before I did all the filingKenneth S. | Overall Experience
El cliente no dejó un comentario.terri h. | Overall Experience
Certainly no recommendations for the location, they did amazingly. The trailer I rented was listed as a 6' wide, but I didn't realize the back opening is only about 5' wide when the ramp is lowered. I wasn't able to easily move the item I had, which was roughly 5' 6" wide.Timothy L.
SÃºper friendly staff, I was dispatched quickly and efficiently. ¡Gracias!LUIS L.
El cliente no dejó un comentario.Raymond B.
El cliente no dejó un comentario.scott j. | Overall Experience
El cliente no dejó un comentario.GLADYS H.
Very friendly and efficientMARTHA NICHOLS K.
El cliente no dejó un comentario.SAJID K.
Staff always friendly and helpful. Auto pay worked very well. Always had notice of a payment collection. Storage unit itself was always clean. No sign of bugs or mice ever. Hallways always clean, floors shiny, lighting good, signage good to direct you to elevator. Elevator never out of commission. Would be my first choice if I ever have need for storage facility again!Kenneth S. | Overall Experience
El cliente no dejó un comentario.BRYANLAYUG B.
El cliente no dejó un comentario.TROY V.
friendly helpful employees at both pickup and returnWilliam H.
nicest staff!Julie M.
Excellent customer service from pick-up to drop-off! The team here is super friendly, courteous, helpful and expedient. Thank you for a great customer experience during my last rental. I will return!LINH N.
Nothing every time I have used your facility on Dumfries Road I am impressed with staff the rental everything. You can not improve on a stress free way of picking up and dropping off - calling your site,etc. If it not broke do not try and fix it.NANCYANN B.
Great, helpful, and very kind customer service at this location.MICHAELW D.
El cliente no dejó un comentario.DAVIDALLEN M.
Stark difference - large, very neat, clean and organized drop off site. Woman who checked us out was great.Kevin B.
The staff was amenable to my needs respectful of my current handicaps, age and very patient overall.Sanford W. | First Impressions
El cliente no dejó un comentario.Natalie D. | Overall Experience
Pleasant staff.Larry P. | First Impressions
El cliente no dejó un comentario.AUSTIN R. | Overall Experience
El cliente no dejó un comentario.JOSAPHP V. | First Impressions
El cliente no dejó un comentario.Joy B. | Overall Experience
I Love all the employees and they were well respectfulPamela W. | Overall Experience
Not only did they handle everything for me, but they even cut my lock with bolt cutters when I lost my key. Thank you very much!Robert C. | First Impressions
El cliente no dejó un comentario.Andrew W. | First Impressions
Kelsey was amazing in every aspect. We had a blow out on the highway and she checked on us to make sure everything was great. She was also helpful when checking into the storage unit. She is efficient, pleasant and definitely and asset to the business.Detra H. | First Impressions
Staff very friendly and helpful.Edwin S. | First Impressions
El cliente no dejó un comentario.Ed B. | First Impressions
Storage unit is spacious and clean. Security is excellent and the elevator is most convenient.Corey P. | First Impressions
Outside of my own mistakes, U-Haul was very useful and patient with me due to purchasing a unit way too smalldanitra L. | Online Move In
El cliente no dejó un comentario.Irvin M. | Overall Experience
El cliente no dejó un comentario.John H. | First Impressions
The staff was super helpful, and moving in was a breeze! The carts were a huge help. The facility was super clean and well managed. ¡Gracias!Emma D. | First Impressions
El cliente no dejó un comentario.Jennifer S. | First Impressions
El cliente no dejó un comentario.Lee H. | Overall Experience
On issue is that when the rental payment did not come out of my account someone should have called and confirmed the account. Because the card expired no one called and I was billed extra money. That makes a difference when this was paid on time for the last several years.Helen S. | First Impressions
Graciasjamara t. | First Impressions
gracias muchas gracias y que Dios los bendiga graciasREYNALDO F. | First Impressions
El cliente no dejó un comentario.Trudy C. | First Impressions
The young man who helped me couldn't have been better.Kevin N. | First Impressions
Savanna was extremely helpful, polite and professional. Promote now.Curtis H. | First Impressions
Very knowledgeable in person staff. The call forwarding portion to other area offsite, was rocky. The information given in general, be it web info or call-center, was spotty and often incorrect. However when in contact with the actual ground crew at pick up and drop off that went away. The employees at the call center were nice enough, however on more than one occasion, gave me incorrect info regarding pick up time and hours of operation. Gracias.john s. | First Impressions
El cliente no dejó un comentario.levi s. | First Impressions
El cliente no dejó un comentario.Joy B. | First Impressions
Seamless convenience using U-Box and UHaul Storage. Well done, UHaul!JOHN D. | First Impressions
The employees here are always very friendly. Great experience. Thanks!ADAM K. | First Impressions
Everything went very smoothly! I was impressed by the facility, and all of the employees were friendly and helpful. A huge improvement over other storage facilities I've used!Alison L. | First Impressions
Staff is very helpful.Margaret S. | First Impressions
GraciasTerence R. | First Impressions
Great service. Great experience.Jose B. | First Impressions
It is the best U-Haul facility I have ever used!! And this is our 4th time!!William L. | First Impressions
Excellent service, knowledgeable staff and a clean facility!David K. | First Impressions
I really appreciated the customer service at U-Haul Moving and Storage of Manassas. They were incredibly kind and helpful!Jalaine M. | First Impressions
The employees there were very friendly and helpful.James G. | First Impressions
Bradley was very informative and helpful.Cheryl R. | First Impressions
The staff at this location is beyond belief !! Such wonderful customer service and helpful. They made us feel like we were their only customer !! Loved dealing with them. Would highly recommend.Jean W. | First Impressions
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
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¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
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