Great service and process is much improved since the last time I rented a piece of equipment (it has been many years ago)Scott S.
Customer Reviews for U-Haul Moving & Storage of Longview
Longview, TX 75601
(Corner of Marshall 80 Hwy & Mc Cann Rd)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- 7/4/2022: 7:00 a. m. - 5:00 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.john K.
El cliente no dejó un comentario.MATTHEW M.
El cliente no dejó un comentario.MOHAMMED H.
El cliente no dejó un comentario.Samantha B.
Online reservation system worked good. Pre-checkin didn't work at all. It requires a photo of your drivers license. When you try to upload the pic it will never upload. Just spins forever. The trailer I rented was clean and in good shape. The people at the business were friendly and helpful.Tommie D.
I paid to rent a truck for all day. $39.99 + $14.99 safe move. Pickup at 7am was told I had to have it back by 1230 afternoon. How come I was charged for all day rental when I was forced to bring it back 5 1/2 hours OF rental. All day should me 24 hour rental not 5 1/2 hours.Karla M.
El cliente no dejó un comentario.Alexandria J.
quick service for drop offRandall P.
Everything went according to my plan. The truck was new, and I went all the way to Henderson, filled up for $96.00. Drove to and from Houston on the same tank of gas. The truck was amazing.Mattie C.
El cliente no dejó un comentario.KIMMIE J.
El cliente no dejó un comentario.Nathan M.
The team at this location was great! Bill had to work on my electrical and was supper. The manager I forget her name was the best!! I am in retail and customer service and they were very good. I would hire them if I needed people t work for me.!!Mark Y.
El cliente no dejó un comentario.Shaun H.
I honestly think everything is fine the way it is. Reasonable rates and excellent staff !!Jerry C.
El cliente no dejó un comentario.Daniel H.
El cliente no dejó un comentario.rick H.
El cliente no dejó un comentario.Corkishia G.
El cliente no dejó un comentario.STACEY S.
El cliente no dejó un comentario.Peter L.
El cliente no dejó un comentario.Amy O.
Impossible for the service to get better. Impeckably friendly, knowledgable and responsive staff. I like doing business at this location every time and do reccomend them to others.TYLER M.
Not much. From the reservation to pick up to the return the experience was awesomeTyneeka S.
El cliente no dejó un comentario.David S.
Have more than one counter person at busy hoursDarrell B.
It was okay. Not great but okay.David P.
Great service and equipment!William C.
I was not pleases with the amount I was charge for intown movingNita E.
El cliente no dejó un comentario.Trina C.
El cliente no dejó un comentario.Brandon F.
El cliente no dejó un comentario.Dwayne T.
Absolutely nothing! The owner is so personable, and he made sure we had just the unit we needed.Charles S.
El cliente no dejó un comentario.Timothy H.
El cliente no dejó un comentario.Mason B.
Very nice customer serviceArturo M.
Have equipment reserved ready and availableLinda B.
They were ALL so polite and very helpful. Only one in Longview I go too.Latsha A.
El cliente no dejó un comentario.wesley R.
El cliente no dejó un comentario.Whitney W.
El cliente no dejó un comentario.George J.
El cliente no dejó un comentario.Vicki B.
Best rental experience ever, the pick up and return improvements where excellentGLEN P.
We reserved furniture dolly's which they didn't have for rent, but could sell us some. The location was very well stocked on moving supplies and prices were comparable. The lady working was very helpful, and professional.Casey T.
The young woman who checked me in made it the fastest ever, made sure I had all I needed to tow the trailer and picked it up herself and moved it out of where it was parked to make it easier for her and I to lift it onto the towing ball. Then she quickly checked all lights to ensure everything was working. Everything was done in less than ten minutes after I walked into the office. She deserves the highest praise for being professional, diligent and very professional. 11 STARS!! out of 5!!Billy C.
El cliente no dejó un comentario.LAURENCE S.
El cliente no dejó un comentario.Damon J.
I will never rent from this location. I left in tears.Iswaiah C.
rented a trailer to haul a car from a few hundred miles away, trailer pulled excellent. dealer hooked trailer up and unhooked when I returned. Great experience.Shane N.
El cliente no dejó un comentario.Maureen S.
Need to keep a customer service rep in the office at all times. Had to wait about 15 minutes for someone to show up to complete the paper work.Terry S.
El cliente no dejó un comentario.Deann M.
Easiest Uhaul drop off I've ever had. Staff was very friendly and helpful.Joseph S.
Second time in two months to use this location. My experience has been outstanding both times, with efficient, friendly check-out and smooth, issue-free check-in. Zero issues and highly recommended.James M.
El cliente no dejó un comentario.Sarah B.
Less long lines, should be computer instead of a person there. Waiting lines over 10 minutes at least.Tennile T.
El cliente no dejó un comentario.Andres Z.
El cliente no dejó un comentario.Janet R.
El cliente no dejó un comentario.Ronda B.
El cliente no dejó un comentario.Herlinda S.
El cliente no dejó un comentario.Toby C.
Very helpfulTERESA B.
The two Equipment dollies I reserved were not available and I was not told until after I arrived. We had to find a second location and create a second order basically creating a lot of confusion for us to return the truck and then the equipment dollies. I was told to return the truck to one location and the equipment to a second location, neither of the two being the location I originally chose when I made the reservation.LANCE W.
Great people and fast in and out every timeSTACEY S.
The young man was extremely helpful while also attending to two other customers.Jose R.
El cliente no dejó un comentario.Elya W.
Preparing and up keeping of equipmentGary S.
El cliente no dejó un comentario.Jon H.
El cliente no dejó un comentario.Arlie S.
El cliente no dejó un comentario.Paul C.
Returning equipment outside personnel should be more professional and polite.Giovanni C.
El cliente no dejó un comentario.Jamarcus C.
El cliente no dejó un comentario.John W.
Very efficient and friendly staff.Robert S.
El cliente no dejó un comentario.John Patrick R.
Good jobsPhilip B.
El cliente no dejó un comentario.James A.
El cliente no dejó un comentario.Nykia A.
Agents that checked me in and rented me equipment as well as received equipment upon return were very courteous and helpful.JeremyS A.
El cliente no dejó un comentario.Joseph P.
Keep doing the same; Busby was great - very professional and friendly during pickup of rental. First experience, will return. GraciasRichard W.
El cliente no dejó un comentario.James S.
Very friendly and took possession quickly. No waiting.Carol B.
El cliente no dejó un comentario.David A.
El cliente no dejó un comentario.Bruce W.
El cliente no dejó un comentario.rocky G.
El cliente no dejó un comentario.Amy B.
El cliente no dejó un comentario.Caleb D.
El cliente no dejó un comentario.Scott S.
El cliente no dejó un comentario.Brenda C.
Service was wonderful.Brent O.
El cliente no dejó un comentario.James T.
Nothing, all was good.Bennett S.
El cliente no dejó un comentario.Frank J.
Mrs Dot and the other lady (sorry I didn't catch her name) were friendly and helpful, as always.Dylan W.
Maybe appointments to bring equipment back.William E.
I rented a 26' truck for 2 days to move. The move was completed 24 hours ahead of schedule. I returned the truck a day early but I am still being charged for the 2nd day even though you have possession of the truck. You charged me for a truck that YOU have. I feel that I should be refunded for the day I DIDN'T HAVE THE TRUCK. THAT IS CALLED THEFT AND YOU COMMITTED IT. I WILL INFORM EVERYBODY I KNOW ABOUT HOW UNDERHANDED AND CROOKED U-HAUL IS.CURTIS D.
El cliente no dejó un comentario.Simone T.
The beginning mileage was off again, but it was noted.Karl B.
The staff were excellent.Finney A.
Thanks to the staff for helping me get the unit (in Nov 21) and to returning the unit (in April 22),RONNIE N. | Overall Experience
I was disappointed because I was there only a week and couldn't get a prorated price on my unit. There should be a way the customer service rep can make & do this for the customerNicole D. | Overall Experience
Thank you for allowing me to rent a storage place. I will gradually rent again. I will definitely recommend others to rent from uhaul.Jeannetta M. | Overall Experience
El cliente no dejó un comentario.Aaron D. | Overall Experience
Best uhaul place I know of.facility and people were great..RODNEY W. | Overall Experience
El cliente no dejó un comentario.Brenda J. | Online Move In
My name is officer Justice and I work in law enforcement and I was very impressed with the professionalism of the general manager kristin GadberryKevin J. | First Impressions
With the rainy day some water when in and like 2boxes got wet and damaged some stuff (sad).ITZA V. | Overall Experience
Mrs. Gadgetry is amazing to work with. The other staff is diplomatic and very helpful. I have never seen a cleaner business in Longview.SOLOMON B. | Overall Experience
Items were stolen and I was told I was at faultLaDarrius C. | Overall Experience
El cliente no dejó un comentario.Sheri D. | First Impressions
Because some of the personnel shouldn't be personnel and then there was another young lady that was over them all did an excellent jobgerald c. | Overall Experience
El cliente no dejó un comentario.barbara t. | Overall Experience
El cliente no dejó un comentario.George H. | Overall Experience
El cliente no dejó un comentario.ANGELA W. | First Impressions
El cliente no dejó un comentario.Desiree S. | Online Move In
El cliente no dejó un comentario.PAMELA V. | First Impressions
El cliente no dejó un comentario.Edward G. | Overall Experience
El cliente no dejó un comentario.STEPHANIE J. | Overall Experience
Moving back to Texas from Illinois is a trying experience anyway, very very long drive. But having to deal with the staff was above all the best. I rented a Uhaul trailer as well as renting the unit and unloading the trailer and returning the trailer, no a bad experience at all. Staff was very friendly and helpful.RONNIE N. | First Impressions
El cliente no dejó un comentario.Gina C. | First Impressions
El cliente no dejó un comentario.JOHN H. | First Impressions
El cliente no dejó un comentario.REGINA V. | Overall Experience
El cliente no dejó un comentario.Shaderic R. | Overall Experience
They were very helpful and always politeLarissa R. | Overall Experience
I think it was Brittney who helped us she was so sweet and helpful and maded sure we were taken care of . Very good placeWayne M. | First Impressions
El cliente no dejó un comentario.VINCENT B. | Online Move In
All of the employees were extremely nice to my husband and me. We have had a unit for about 4 years. If i ever need another storage unit i will be back to see you. Thanks for all your help June CraneJune c. | Overall Experience
Servicio al cliente de excelencia. Ive been having a rough time lately and was being pretty rude with the staff. They handled me well.sarah b. | First Impressions
El cliente no dejó un comentario.CHANTELLE K. | Overall Experience
Excellent customer service all around the board with this location. Staff members very helpful.SONDRA T. | First Impressions
El cliente no dejó un comentario.keeton j. | Overall Experience
El cliente no dejó un comentario.Elisha R. | First Impressions
El cliente no dejó un comentario.ROBYN P. | Overall Experience
El cliente no dejó un comentario.SOGUNDA S. | Overall Experience
I had a great experience.John D. | First Impressions
El cliente no dejó un comentario.JUDY T. | First Impressions
Outstanding service. Could not have been more happy with the service and friendliness of Staff. Top notchRICHARD H. | Overall Experience
It is the personnel that make a business and the employees at this U-Haul are excellent. We were greeted quickly and the were very helpful, all with a positive attitude. GraciasRODGER K. | Overall Experience
GraciasNicholas S. | Overall Experience
The ladies in the morning are the greatestRONALD J. | Overall Experience
El cliente no dejó un comentario.Tluang L. | First Impressions
Great experienceBecky W. | First Impressions
Great new uhaulAlexis M. | First Impressions
Very well organizedmichael w. | First Impressions
El cliente no dejó un comentario.Jacob S. | Online Move In
El cliente no dejó un comentario.Shirley U. | First Impressions
El cliente no dejó un comentario.Devin H. | Online Move In
El cliente no dejó un comentario.WILLIAM P. | Overall Experience
El cliente no dejó un comentario.Bernard B. | First Impressions
they need to have a security fence around their facility. People will not stay long term at u haul without a security fence when others in the area gave this available. Your staff was very helpful and polite.Richard J. | Online Move In
...BEST WISHES, FROM THE OWNER OF GREGG COUNTY!!!LaMonte W. | Overall Experience
Great people and great placeRODNEY W. | First Impressions
El cliente no dejó un comentario.Jennifer G. | Overall Experience
El cliente no dejó un comentario.Jennifer G. | First Impressions
Very helpful and fastKimberly G. | First Impressions
I was given a smaller storage unit for the size of truck I needed. I had to go to another storage unit But was given the wrong address and had to come back and rent a unit that was more expensive than I was told the price would be. We did not get home until after Midnight I wasted mileage and gas!DEBORAH MICHELLE B. | Overall Experience
El cliente no dejó un comentario.Michael A. | Overall Experience
It was a wonderful experience. Everything was on point. I would definitely use U-Haul again & highly recommend them , to anyone. Thanks again for good service.ZETTA A. | Overall Experience
El cliente no dejó un comentario.STACEY S. | First Impressions
I didn't know the unit was upstairs. That was incredibly difficult and inconvenient.Sarah B. | Online Move In
El cliente no dejó un comentario.Michael G. | Overall Experience
Everyone was helpful with a great attitude!Joseph C. | Overall Experience
I was a pleasure doing business with Kristin Gadberry and the staff. Good job Kristin.........randy s. | Overall Experience
El cliente no dejó un comentario.Larry S. | First Impressions
Great experience..Joseph C. | First Impressions
El cliente no dejó un comentario.jose e. | First Impressions
El cliente no dejó un comentario.Claude S. | First Impressions
El cliente no dejó un comentario.jasmine t. | Overall Experience
The only issue I had is that a rodent chewed up my cord to my dryer. However the staff at the U-Haul in Longview was extremely helpful.Iesha S. | Overall Experience
There were water damage all over my furniture and mice feces. I haven't heard from anyone from there about it. Then there where ants all in my tub boxes.Tonika S. | Overall Experience
everyone was so niceIesha S. | First Impressions
El cliente no dejó un comentario.ERICA M. | Overall Experience
To Long for proper info.too expenses no discounts allTracy J. | First Impressions
Everyone did a great job. Clean!!jerry C. | Overall Experience
Brittany was friendly and outstanding! I'm guessing she's your best employee!Nicholas S. | First Impressions
The Longview storage facility staff was outstanding! Helpful, understanding, friendly....above and beyond!christie w. | First Impressions
The staff was kind, but management needs to seriously update their POS systems. People were waiting for 30+ minutes to complete a retail transaction.Megan R. | Overall Experience
We booked the storage until before the employees even looked at how much we had in the truck. It ended up being not big enough to hold our things, so we went over our mileage to find somewhere else.Megan R. | First Impressions
NaTheresa J. | Overall Experience
Everything was great at my Uhaul facility. I will definitely rent a uhaul truck for my next trip to Florida! The staff was helpful, friendly and answered all my questions.CYNTHIA P. | Overall Experience
Slow, very slowChristine G. | Overall Experience
I'm pleased and satisfied this location has provided for me every timeAnderus B. | Overall Experience
Nice and clean but under staffedAnderus B. | First Impressions
...Could not store my items at first location I reserved for online & had to waste time & money after reaching my destination to return to get my driver license after not able to rent a storage...LaMonte W. | First Impressions
The gentlemen that helped me were fantastic. But the storage unit we were promised we didn't get but received two smaller ones that wouldn't fit our stuff.Joshuah S. | Overall Experience
This has been the worst experience I have ever had with a company's customer service. My calls to this location were always automatically forwarded to U-Haul's customer service who in turn would saykayla h. | Overall Experience
I will recommend this facility to family & friendslacedra j. | Overall Experience
SpaciousMohammad A. | Overall Experience
BuenoJEFF S. | First Impressions
Employees were very nice and helpful!Lasca P. | First Impressions
Helpful staff and great services! Would highly recommend this U-Haul location.Morgan M. | Overall Experience
Caleb was greatTeron S. | Overall Experience
Very pleased with the staff for taking care of me and wife's needs on a BIG move to Chicago. Special thanks to Cody and David...they were tremendous!!!Anderus B. | Overall Experience
Cody was really great and very helpful. The older gentleman (sorry, I can't remember his name), was really helpful as well. Cody went above and beyond to help assist us.GEORGE S. | Overall Experience
Mr. David Graham is a jewel. Very personable and hands on.TIM M. | Overall Experience
My rent was due on the 13th and I paid it.I moved on the 20th and lost three weeks off money as I was told there would be no refund. We left the space in perfect condition.CLARA L. | Overall Experience
Servicios adicionales en esta ubicación
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
¡Enviamos de un lado al otro de la ciudad o del mundo!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
¡U-Haul es el instalador de enganches N.° 1 de América del Norte!
Propane service delivered straight to your door!
We have the largest selection in the industry!
We have an adaptive reuse program to better the environment!