Customer Reviews for U-Haul Moving & Storage of Lexington Park

1,957 comentarios

46075 Signature Ln   Lexington Park, MD 20653

(240) 317-2047

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado

Servicios en esta ubicación:

Contáctanos

(240) 317-2047

46075 Signature Ln
Lexington Park, MD 20653

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 12/24/2021: 7:00 a. m. - 4:00 p. m.
  • 12/25/2021: cerrado
  • Inspección gratuita del remolque
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

Customer Service was exceptionally Great!!!

Janith W.  |  Online Move In 
Clasificación:
5.0

Nothing from my point of view. Everything is great.

Charles A. 
Clasificación:
4.0

Your prices are outrageous and you should not advertise that your vehicles get good gas mileage because it's simply not true plus the vehicle was old and had a lot of squeaky maintenance issues

Joe M. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHATARIA H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TORRE K. 
Clasificación:
5.0

El cliente no dejó un comentario.

MARGARET V. 
Clasificación:
5.0

Process works well.

MICHAEL H. 
Clasificación:
5.0

James was fantastic!

JEFFREY G. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY H. 
Clasificación:
5.0

Service and staff was great...will return in future

janeen M. 
Clasificación:
1.0

Very rude ! Customer service non existent. Guy with beard that rides around on the stand up scooter has no people skills. Never go back here.

Michael H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ashly R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Pete O. 
Clasificación:
5.0

I used a car hauler. The ratchets on both sides could have used some WD-40! They were hard to use. But for a quick on time use at $68 I wasn't going to spend my money on some. Did tell the employee about it when I returned it. Should be regular maintenance on them as they sit out in the weather and the mechanical parts start to seize up. The employee was very nice and pleasant. 5 star ⭐️ in my book.

ROBERT F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Alan J. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

KENNETH J. 
Clasificación:
5.0

Thank you for your outstanding services for Southern Maryland!

Frederic H. 
Clasificación:
5.0

I had a few problems come up with moving into my home, I wasn't sure how to resolve them but literally everything was able to be resolved thanks to the team at U Haul. Very simple and decently priced!

Ian S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

JASON T. 
Clasificación:
3.0

El cliente no dejó un comentario.

Catherine C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Patience W. 
Clasificación:
1.0

I had nothing but problems with staff from start to finish. They are rude, arrogant, and disrespectful to women. Had billing problems as well. They charged me a late fee when I was on automatic payment a time of two. No kindness or respect. I will never give u haul another penny for ANYTHING! They disrespected my Mother as well!! NOT ACCEPTABLE! She's 67 years old!!!

angela p.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eugene S. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON R. 
Clasificación:
5.0

Staff very helpful n professional

Alphonso B.  |  First Impressions 
Clasificación:
5.0

Great customer service. Kiara Jones was very friendly and professional. She made the experience perfect.

CHAD J. 
Clasificación:
5.0

Interior of the front windshield was dirty, upon pickup was told it had a full tank but it was at 7/8ths full.

Thomas G. 
Clasificación:
4.0

El cliente no dejó un comentario.

DEBRA B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RONALD M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Tamika B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Maurice G. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN B. 
Clasificación:
5.0

I enjoy the manager at this uhaul and the other workers they are friendly and helpful and always pleasant when assisting consumers

BETTY B.  |  First Impressions 
Clasificación:
5.0

Superb customer service and experience from start to finish. Karl Curry runs a top-quality facility with a customer-focused team.

Mark C. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kenneth C. 
Clasificación:
5.0

El cliente no dejó un comentario.

William B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Carol F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MARGARET U. 
Clasificación:
5.0

El cliente no dejó un comentario.

CRAIG D. 
Clasificación:
5.0

The man who checked me out was very professional and kind

Michael C. 
Clasificación:
1.0

El cliente no dejó un comentario.

EBONY J. 
Clasificación:
5.0

El cliente no dejó un comentario.

MATTHEW W. 
Clasificación:
5.0

Thank You for keeping my items safe and secure. I will definitely recommend you to my friends and family.

RACHAEL T.  |  Overall Experience 
Clasificación:
5.0

Nothing. I have a great experience every time I have used this Uhaul location. The employees are always friendly and personable. They are knowledgeable about moving questions I have.

STACY M. 
Clasificación:
5.0

El cliente no dejó un comentario.

EDMUND C. 
Clasificación:
5.0

El cliente no dejó un comentario.

VICKIE C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Constance B. 
Clasificación:
5.0

Just keep up the good work.

Thomas T. 
Clasificación:
5.0

El cliente no dejó un comentario.

SHANELLE B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Val R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD G. 
Clasificación:
4.0

El cliente no dejó un comentario.

Katrina J.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gill L.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

patrick R.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Tom S. 
Clasificación:
2.0

I made a reservation for a 10x10 unit and one wasn't available when I arrived. I had to either up+size to a 10x15 at a higher rate or downsize to an 8x10 at a slightly lower rate. Turns out the 8x10 was too small whereas a 10x10 would have been just right and a 10x15 ridiculously over sized at a premium cost. I feel like it was bait and switch. I won't be staying long.

Ryan A.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Michelle S. 
Clasificación:
5.0

Truck was not clean, front end shook the whole trip after 60 mph, the steering is shot, vehicle needed. Instant steering adjustment to keep it in its lane

JOSEPH B. 
Clasificación:
5.0

Great service

TAWANA J. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANDREW H. 
Clasificación:
4.0

El cliente no dejó un comentario.

DORETHA A. 
Clasificación:
4.0

Everything went well. I was in and out with my rental in no time. Check-in was the same. Very good experience with your company.

Kenneth T. 
Clasificación:
5.0

Karl and crew are awesome

Ann T.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Samuel O.  |  Overall Experience 
Clasificación:
5.0

Quick and smooth transaction. Polite and courteous staff.

NORMAN C. 
Clasificación:
5.0

Customer service was outstanding on getting the trailer and the return. No complaints at all

HERIBERTO F. 
Clasificación:
5.0

Karl curry and his staff are amazing and I would recommend this place to anyone who need a storage unit. Thanks a lot guys. Aj.. A salty sailor

Albert B.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

JUSTIN M. 
Clasificación:
5.0

El cliente no dejó un comentario.

TERRI F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Michael B. 
Clasificación:
5.0

No improvement necessary, The gentleman that waited on me was Very friendly and nice as he could be! very helpful in connecting to trailer and making me feel that it would be safe for myself and others around me going down the road. Overall good price and a good experience I would recommend you to anyone and do it again thank you

CHRISTOPHER P. 
Clasificación:
4.0

El cliente no dejó un comentario.

ANDREW G. 
Clasificación:
5.0

El cliente no dejó un comentario.

THOMAS E. 
Clasificación:
5.0

Karl Curry (manager) and the team he assembled at the Lexington Park/Signature Drive location have to be the "best in the biz," as they say. The staff went above-and-beyond to make my U-Haul experience excellent in every way. From working with me on the front end to find U-Boxes and trailers, to pulling them out of storage at the end and placing them in a convenient location so the professional movers could pack my belongings in crates for an overseas move, to checking on us throughout to make sure everything was satisfactory... this is the standard by which every other moving/storage facility should be measured. Job well done. Highly recommend.

Patrick W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

STEVEN B. 
Clasificación:
5.0

Karl Curry (manager) and his team are top-notch. I was in a tight spot, needing to move out of the house I was renting without professional moving help. Karl and his team at the Lexington Park/Signature Lane location worked with me to make the U-Box storage solution work, and work very well. Without them, my wife and I are not sure how we could have pulled it off. Excellent customer service all around, and it was clear through the many interactions I had with Karl over the couple months of moving U-Boxes in and out of his facility that he really cares about his staff and his customers. Highly recommend.

Patrick W. 
Clasificación:
5.0

El cliente no dejó un comentario.

LARA H. 
Clasificación:
5.0

App does not work well with my android had to use an apple phone to returb tge equipment.

COLLINS M. 
Clasificación:
5.0

No problems at since the 2 years we had our storage unit friendly employees head boss was very nice and worked with us when we needed something

kachasity p.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

KELLY W. 
Clasificación:
5.0

El cliente no dejó un comentario.

AMY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Princetta J.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard K.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Sharon W. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL C. 
Clasificación:
5.0

Very efficiently run.

Philip B. 
Clasificación:
5.0

This experience was delightful. All around professionals.

Steven W.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

KIMBERLY K. 
Clasificación:
5.0

Was set to pick up a 26' truck. One day prior to pick up, was informed truck was to be picked up over 80 miles away. Contacted Uhaul and was told I could get a 20' truck and 6' x 12' trailer. I had no choice but to accept. Truck and trailer not large enough to transport belongings in a 10' x 20' storage unit. Will need to rent another vehicle for the rest of the items in unit. 20' truck and trailer cost more than quote for 26' truck.

PAUL C. 
Clasificación:
5.0

Manager Karl is excellent! He runs an excellent facility! Definitely an outlier from the general Uhaul experience, other places Ive been are always a headache having to use Uhaul.

GEORGE E. 
Clasificación:
5.0

El cliente no dejó un comentario.

Isaac L.  |  First Impressions 
Clasificación:
4.0

I tried the mobile app for check-in but it had to call a secondary person for validation whom wasn't available. Which then i had to go inside to the counter to complete the check in.

TIMOTHY F. 
Clasificación:
4.0

El cliente no dejó un comentario.

JOHN A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard K.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

STEFANIE F.  |  First Impressions 
Clasificación:
5.0

Karl was awesome, very helpful and great positive attitude.

Kris C.  |  First Impressions 
Clasificación:
4.0

Did not have the 10x15 space that I reserved. Why have a reservation if it's not going to be available when you arrive?

PAUL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jonathan C.  |  Overall Experience 
Clasificación:
5.0

Thank you for your help!

Gregory C. 
Clasificación:
5.0

Great dealing with this team as always. I use U-Haul for work as needed to make critical deliveries. Equipment has always been in great condition and ready to go. Huge help and no added stress to an otherwise stressful endeavor.

PAUL B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Tammy C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

PATRICK F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lonnie M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

MICHAEL H. 
Clasificación:
5.0

El cliente no dejó un comentario.

CHRISTOPHER B. 
Clasificación:
5.0

El cliente no dejó un comentario.

ANTHONY B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Onyx L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dennis S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Earl K. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEITH S. 
Clasificación:
5.0

Staff was very friendly and helpful.

Heidi Q. 
Clasificación:
5.0

El cliente no dejó un comentario.

COLLINS M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Stephen T. 
Clasificación:
5.0

El cliente no dejó un comentario.

Darlene H. 
Clasificación:
5.0

Customer service needs to be better , when it came to insurance the lady said pick one wasn't paying attention to me but talking to her co worker . Mistakes were made on the receipt I did not like my experience with Uhaul this time , be more clear on explanations on cost , insurance ,

SHAWN G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Wanda T.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

HAGEN W. 
Clasificación:
4.0

The blanket and hand truck were not actually sealed at pickup, however I was charged upon my return. I selected no items needed when I made reservations. This was a $10.00 plus tax ripoff.

Joseph D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Chris R. 
Clasificación:
5.0

The only complaint I had was when I returned the trailer was when I was going inside to return equipment, the young make employee was standing outside talking to his girlfriend, he looked at me and saw me walk inside the building, when I got inside there were no other employees working the counter I thought the guy standing outside would have come inside to help me, but he didn't, he remained outside with his girlfriend, for about 5 mins, gave her a kiss and then he comes inside wanting to know how he could help me. I would have thought that he would have taken care of the customer first and then go back to his girlfriend. Just a little disappointed that I had to wait for them to finish up their social time.

Gina T. 
Clasificación:
4.0

El cliente no dejó un comentario.

Kimira C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert C. 
Clasificación:
4.0

Process was quick and painless. An employee was available on the lot to take my truck and handled it immediately. I was pleasantly surprised to find that returning the truck was very similar to returning a rental car.

Amy Louise M. 
Clasificación:
5.0

After hours access beyond 10 would be e trembly helpful. Also if the entrance swipe was inside the garage sliding door and outside the back sliding door you could maintain the integrity of the security (as long as no one lets random people in). For senior customers having the larger sliding doors without having to hold open the more narrow door while maneuvering cards and large furniture. That said the customer service at this location is excellent!

Kristine D. 
Clasificación:
5.0

The general manager helped me out and was super professional about it. I got in and out in a timely manner.

JONATHAN G. 
Clasificación:
5.0

Great service

TYLER T. 
Clasificación:
5.0

El cliente no dejó un comentario.

KEVIN M. 
Clasificación:
4.0

El cliente no dejó un comentario.

Marcus B. 
Clasificación:
5.0

El cliente no dejó un comentario.

PAUL ALOYSIUS C. 
Clasificación:
5.0

Unfortunately getting my truck was delayed 3 hours because the prior renter did not return on time. I appreciate Samantha working to get me another truck in a relatively short delay.

Frank B. 
Clasificación:
4.0

El cliente no dejó un comentario.

GARY J. 
Clasificación:
5.0

Excellent Service

Angela C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Stacey V.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth M.  |  First Impressions 
Clasificación:
5.0

A trainee helped me and she was very helpful! She needed Karl (managers) help a couple times but got through it great! Great facility!

George E.  |  First Impressions 
Clasificación:
5.0

Great service and by far the best storage facility in the vicinity. Top notch.

Thomas P.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Samantha S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Keysha T.  |  First Impressions 
Clasificación:
5.0

Great experience!

Paul K.  |  First Impressions 
Clasificación:
5.0

Manager was amazing, very kind, helpful, and showed us where to go

Crystal B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Anthony M.  |  First Impressions 
Clasificación:
5.0

Karl curry the manager was extremely helpful.

Zachary B.  |  Online Move In 
Clasificación:
5.0

Very professionally and knowledgeable staff. Made the experience quite easy.

BEVERLEY H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

gerryu b.  |  First Impressions 
Clasificación:
5.0

Karl was was so polite and helpful. Walked me through the whole process. I think this is going to be the best storage place I have ever used. ¡Gracias!

DAWNA W.  |  First Impressions 
Clasificación:
5.0

Ms.LEXI, from Lexington, and Mr. Curry, were very prompt and attentive to addressing my with my vehicle reservation, and my storage needs. Moving in my storage was made "easy breezy!" Mr. Curry was also very thoughtful in providing me with a space that was as close as possible to the entry way, as I'm a senior with knee issues. The only thing though (has nothing to do with them) is that the company would try to find something that address smoking. As Soon as I got in the truck, I could tell, that someone prior smoked , EEEWWWW ! I know they cleaned it, but that smoke smell !!!!!

Doreen N.  |  First Impressions 
Clasificación:
5.0

The staff was very helpful to me

Princetta J.  |  First Impressions 
Clasificación:
5.0

The employees that checked me in were very professional and welcoming. The facility is very well maintained and safe. Great experience

Joel F.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Linda M.  |  First Impressions 
Clasificación:
5.0

Love the professionalism snd great customer service!

Tammy M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

TATIANA M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

krystal j.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

john m.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

HELEN N.  |  First Impressions 
Clasificación:
5.0

Very clean and we'll organized

Michael D.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

kachasity p.  |  First Impressions 
Clasificación:
5.0

No headache no hassle!!

Jewel W.  |  Online Move In 
Clasificación:
5.0

The facilities are well-managed and very clean. Every interaction I have had with staff has been positive. Everyone is very helpful and I am very appreciative of their great service.This is a great facility. ¡Gracias!

Timothy K.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Dolly G.  |  First Impressions 
Clasificación:
5.0

Just excellent!

Tymotheus P.  |  First Impressions 
Clasificación:
5.0

Phillip took the time to explain all of my options and was sensitive to my requirements. Then today, Samantha was very helpful updating my account's insurance requirements. I look forward to my next visit.

George S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Renee C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Brent H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

SHAUNTIA W.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

DANIELLE M.  |  First Impressions 
Clasificación:
5.0

Awesome knowledgeable staff.

Rodney M.  |  First Impressions 
Clasificación:
5.0

Superb service

Kevin S.  |  First Impressions 
Clasificación:
5.0

The staff was very helpful and friendly. They explained everything I needed to know about storing my things there. I would recommend this facility to anyone who needs to utilize their services. They were professional and went above & beyond to be helpful,

Joy T.  |  First Impressions 
Clasificación:
5.0

Want to make sure Karl is recognized as he went above and beyond when there was a mix up in our storage space reservation. Karl showed what it means when it comes to taking care of the customer. Thank you Karl!!!

William L.  |  First Impressions 
Clasificación:
5.0

Samantha really did a good job showing me the units

Larry C.  |  First Impressions 
Clasificación:
5.0

Excellent customer service. Quick and easy process.

Latica M.  |  First Impressions 
Clasificación:
5.0

Greta service and friendly!

Darrel P.  |  First Impressions 
Clasificación:
5.0

A nice new facility with easy access to units. Very friendly staff.

bryan f.  |  First Impressions 
Clasificación:
2.0

Ill try again and see if im treated the same. Not the cleanest or friendliest

Trentia B.  |  First Impressions 
Clasificación:
5.0

Staff was wonderful and helpful answered all our questions and very pleasant

samantha r.  |  First Impressions 
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