El cliente no dejó un comentario.Bruce C.
Customer Reviews for U-Haul Moving & Storage of League City
League City, TX 77573
(Right past the Cracker Barrell)
Servicios en esta ubicación:
Horarios de la ubicación
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Great group of guys, very knowledgeable and helpful.David R.
El cliente no dejó un comentario.Olga P.
El cliente no dejó un comentario.Ron S.
El cliente no dejó un comentario.Oscar I.
It was all good.Jose G.
El cliente no dejó un comentario.jose A.
The survey is a bit premature since not ever entering the storage area. I can say the main business area is clean and the staff are friendly.dan h. | First Impressions
El cliente no dejó un comentario.Doug W.
El cliente no dejó un comentario.Ginger A. | Overall Experience
I told them when I dropped the truck back off that I didn't use the dolly and that the zip tie had broken on the drive back. Their response was that â€œthat happens all the time and that we usually don't charge for that anywayâ€. Yet, I still got charged the $7. Not a deal breaker but still kinda annoying, on principle.Coy H.
El cliente no dejó un comentario.Christopher C. | First Impressions
El cliente no dejó un comentario.William O.
Very easy experience, especially with online reservation. Went to clerk and only a few minutes we were on our way. Then we just dropped off keys and off we went.Arnoldo M.
El cliente no dejó un comentario.Evelyn H. | First Impressions
El cliente no dejó un comentario.Don W.
Construction in the area makes this location a bit difficult to access unless you are familiar with the area. Otherwise it is a nice place.Paul W.
El cliente no dejó un comentario.Juan V.
El cliente no dejó un comentario.Theresa H.
El cliente no dejó un comentario.Lisa B.
The employees at this location are really nice and respectful. I will use for all my rental needs. Thank you guys again.Anthony G.
El cliente no dejó un comentario.Felix S.
El cliente no dejó un comentario.Justin D.
El cliente no dejó un comentario.Dennis C.
El cliente no dejó un comentario.LATRICIA S. | Overall Experience
Gentleman that checked me in was standing outside where you drop off at with a smile on! Took 1 min to check us out. Made so easy!Dianne C.
El cliente no dejó un comentario.Aden S.
El cliente no dejó un comentario.Bridget M. | Overall Experience
Super friendly, and helped me get the right trailer that I could drop off at my destination instead of returning it. If you have a question about anything, ask. They were super helpful.Jon M.
El cliente no dejó un comentario.Glenn G.
Truck has more than 90,000 miles on it. Please check suspension components, it's a rocker.Charles G.
El cliente no dejó un comentario.ROBERT W.
El cliente no dejó un comentario.Robert H.
El cliente no dejó un comentario.david G.
El cliente no dejó un comentario.Jimmy S.
My trip was delayed by several hours due to you booking me a pick up location on Spencer Hwy only to be told they did not have it at that location so you sent my to another location many miles away. Second time I have been dissatisfied with UHail. Nobody cares - PERIOD. Very disgusted with this lack of customer service.Mark C.
El cliente no dejó un comentario.Alastair C.
El cliente no dejó un comentario.Rosetta J.
El cliente no dejó un comentario.Robert G.
Very afforJose B.
El cliente no dejó un comentario.Tommy S.
Always great service. Very nice staff.Tommy C.
Picked up the rental truck. Had to leave my car there go to Webster Tx. To get the tow trailer come back to league City to load my own car onto the trailer â€œ I'm a womanâ€ with a child had to hook the equipment up myself and asked for help and was told I can send you a video to show you how too! And also y'all had the nerve to charge me for going over the miles even though I had to drive the tow truck back to league City!!! SMDH!!Latonia J.
El cliente no dejó un comentario.Dwanta J.
El cliente no dejó un comentario.Richard H.
El cliente no dejó un comentario.Neil R.
No complaints at this location. Although I wish staff would receive complaints at pick up locations instead of referring me to this online survey where I don't feel heard.Avery L.
El cliente no dejó un comentario.LYNN J.
El cliente no dejó un comentario.Yesenia A.
El cliente no dejó un comentario.Donell C.
I have no ideas for improvement. Even with a power outage at time of pickup, the staff maintained a professional, friendly attitude. They should be commended for their work ethic!Pamela R.
Probably second time using this month. Excellent customer service, always professional and friendly. It was amazing how the staff and Josh handled a disgruntled customer who seemingly had one too many drinks (or something). They never raised their voice and were very polite during a very uncomfortable situation. Thanks Josh and team, you are the best....Kathy B.
El cliente no dejó un comentario.STEPHEN S.
El cliente no dejó un comentario.Homero H.
Nothing service was greatDagoberto G.
I've rented from there 3 times in the last 10 days. Always a great experience. Very nice staff.Tommy C.
El cliente no dejó un comentario.Wanda W. | Online Move In
Quick and Easy. Gentleman so polite and kind.Joni C.
The main place i use on West Main in League City was very helpful in finding me another truck when I screwed up my order. They are awesome!Stephen F.
El cliente no dejó un comentario.Kenneth A.
El cliente no dejó un comentario.Jose G.
Not over charge me.AVIS A.
El cliente no dejó un comentario.Kevin C.
The trailer was old and in need of repair, a light not working and was told that everything was good (picked up the trailer in the rain) The trailer leaked so bad most of the belongings I had in the trailer was ruined and had to throw away. I told the young man behind the counter I was moving and will not be able to return the trailer back to the pick up location (league city,Texas) he still put it as a â€œIn-Town rentalâ€ even tho I was Driving 200+ miles away. Once I got to my new apt I threw most of my stuff in the dumpster other than what could be washed. Then when trying to return the trailer to a neighborhood dealer I was told they didn't take trailer and was told to go up the street. After finding another neighbor dealer I was told that I was un able to drop the trailer and it would be $1,000 to drop The trailer and that it belongs to the league city location on I-45 next to Cracker Barrel and that I must take it back. After being told this I parked my personal truck trying to call the league city location and the owner of the neighborhood dealer told me to â€œget the fuck out of here there's no way that trailer will stay I don't wanna deal with itâ€ then after leaving I then found a parking lot to park in for a moment and called the league city location and they had contacted someone and then I was able to drop it off at a different neighborhood dealer that was further away. After waiting 30 minutes I was told I can take it there and was able to drop it off. I'm very disappointed in the condition of the trailer it needed a lot of repairs and I was told it was good to go. It leaked so bad in the trailer that I now have to spend over $1,000 to get everything replaced because it had water damage. I was amazed at how much water was inside the trailer, unfortunately I was un able to get a photo due to the low light of the inside the trailer and the fact it was in a parking garage. I've used U-Haul for years and have a U-Haul storage unit in La Marque and have always been treated amazing and love everyone that works there. I love the way I've been treated in the past and the way i was treated today was horrible and unbelievable. I'm still amazed at the condition of the trailer. Yes I understand they and not water proof but the fact it was basically raining inside the trailer is astounding. If someone would like to contact me my phone number is (409) 927-9756NOAH JUSTIN G.
El cliente no dejó un comentario.Wesley C.
El cliente no dejó un comentario.Troy K.
El cliente no dejó un comentario.Juan V.
El cliente no dejó un comentario.Dana P.
El cliente no dejó un comentario.Robert M.
A regular customer. Each experience is met with wonderful staff. Thanks.Kathy B.
El cliente no dejó un comentario.Matthew B.
For uhaul, one brake light wasn't working on the trailer when we picked up...when we opened it at home noticed it appeared the light had been replaced and never hooked up...all the wires were hanging loose...tied them together, added wire nuts and the light worked.Peter R.
Discovered red lens missing from trailer at hookup. Manager immediately sent repair staff - trailer fixed - on the road! Perhaps a more careful checkin process - I know it's hard when 1/2 of them are just parked and left overnight...Stanley H.
El cliente no dejó un comentario.BRYCE M.
El cliente no dejó un comentario.Dewayne M.
I rented from that location with expressed concern of returning on a Sunday and wanted a location that was open. It was not conveyed to me that the place closed at 5:00 on Sunday. The after hours rental on my cell phone was easy but I tried calling in and could not get a live person. I was called back 4 times and put on hold by the caller. I don't have any complaints but if I was informed of the after hours return, the process would have been smoother.Kent D.
1. This location was the second choice. Should have been the first choice. Very good and helpful. The only issues I had were, I requested a power lift tail gate via the reservation agent did get it which made job very difficult. Also, wasn't given enough mileage between destinations. Other than that all good. Thanks.ESAU A.
Super friendly staff! So easy!Edward N.
El cliente no dejó un comentario.Carol C.
El cliente no dejó un comentario.Teresa S.
N/A service technician was excellentAndrew W.
El cliente no dejó un comentario.NormanJ B.
El cliente no dejó un comentario.Raymond G.
El cliente no dejó un comentario.Scott M.
Our small trailer had defective signal lights. The workers made it seem like I had to take that unit even though I was traveling several hours away on highways. This would have been a large safety concern. They finally updated the unit to a larger trailer that had working lights. I doubt they original will be fixed which does not give me confidence in U-Haul wrt safety.Kirk H.
The employees were very efficient and polite and seemed so knowledgeable. I would just make sure to keep the employees you have as the store was clean and vehicle also.Ernest L.
El cliente no dejó un comentario.Joseph H.
El cliente no dejó un comentario.JERAMIE E.
El cliente no dejó un comentario.Randal M.
Uhaul has become difficult to deal with. I'm done.tom C.
El cliente no dejó un comentario.Michael C.
Actually washing out the inside of the trailer would be nice but not a deal breakerTracy L.
El cliente no dejó un comentario.Elizabeth K.
El cliente no dejó un comentario.Michelle D.
I was nervous about the fuel cost. The truck had a fuel saver and I was pleasantly surprised at the fuel pump. $48.00 for about 160 miles. I think Sergio was at the counter to give me my keys. He was very kind and helpful.Julia L.
the van was clean and they charged me $50 which is not acceptableSeshanMurali V.
El cliente no dejó un comentario.David E.
Jonathan the employÃ©e was awesome. He knew exactly what he was doing he got the job done and over all he is a really respectable employÃ©e. Thank you so much Johnathan. Thank you, Kim staggsKimberly S.
El cliente no dejó un comentario.Todd D.
El cliente no dejó un comentario.Dwanta J.
El cliente no dejó un comentario.Carlos L.
Staff were attentive but a little grouchy. Maybe due to super hot weather in July.Eric W.
Had trouble with truck ,after hour Customer service is a joke it shouldn't even be called customer service after hours because there is no customer service after hours a bunch of bullshit!rowland F.
El cliente no dejó un comentario.Bruce M.
No changes necessary! Everything was quick and easy!!!John S.
The computer wouldn't work so they couldn't complete my getting my truck for about 15 minutes. We just sort of stared at each other. The truck had a chunk of seat missing, seemed very dirty, the door wouldn't close completely without pulling really hard, and it guzzled gas. I went only 12 miles and lost over a quarter tank. One of the staff was very helpful though, so that was good. I think the other had a hangover.Jeff W.
El cliente no dejó un comentario.Paul B. | First Impressions
I was supposed to get the first month rent free and that never occurred.David B. | Overall Experience
Mi contrato decía que con la renta de la troca me darían el primer mes gratis, pero me lo cobraron, el segundo mes que sería mi primer pago me cobraron $145.00 dólares pese a que yo deje mi tarjeta para que cobraran. El dueño es discriminador y no cu.ple con los contratos u- haul, Yo no recomiendo a ningún hispano a meterse en ese estorage.Sara M. | Overall Experience
Friendly and helpful employees. Clean, secure, and easy-to-navigate facility.Jessica W. | Online Move In
Both of the associates that were present during my vehicle return and storage rental were extremely helpful and outgoing. If they said they were going to do something they followed through with it while multitasking with other clients. I also noticed while I was moving items into storage that both were still helping other arriving clients after hours - Top Shelf serviceMichale B. | First Impressions
very clean. very safe and secure feeling.angela r. | Overall Experience
Did not realize I needed a card to gain access. Glad I went during office business hoursGeorge P. | Online Move In
Very clean and easy to accessNelda Jo T. | First Impressions
Staff is so unfriendly it's comical especially the one who rides around on a skate board. I would never rent here again.James H. | Overall Experience
Great job keep up great work very clean location awesome staff great customer serviceJacob A. | Online Move In
Professional, knowledgeable & friendly.Michael D. | First Impressions
El cliente no dejó un comentario.Jeremy B. | Overall Experience
El cliente no dejó un comentario.Samuel M. | Online Move In
El cliente no dejó un comentario.Jeremy B. | First Impressions
El cliente no dejó un comentario.Zachery M. | Overall Experience
El cliente no dejó un comentario.Tracy B. | Overall Experience
El cliente no dejó un comentario.Harold P. | First Impressions
Never had any mishaps with this storage site, out of all U-Haul storage I'd have to say that if I ever were to need to store anything again in the area I'll be back; U-Haul in the main office kept screwing up my payment was paid, I only had to call and ask this facility and give my name, wonderful people, and no I don't work here or even associated with U-Haul. Office hours should be a bit later for people who work 8-5 Monday through Friday and work mornings on Saturday and Sunday, but I do understand that most people don't work like that anymore other than a handful of people. I will recommend this particular facility to everyone I know that needs storage.Jesse H. | Overall Experience
El cliente no dejó un comentario.Annette K. | First Impressions
El cliente no dejó un comentario.Melanie F. | First Impressions
El cliente no dejó un comentario.ANDREW V. | Overall Experience
El cliente no dejó un comentario.Kenny T. | Overall Experience
El cliente no dejó un comentario.Robert S. | Overall Experience
El cliente no dejó un comentario.Allison D. | Online Move In
El cliente no dejó un comentario.Natalie O. | Overall Experience
Nicest people I have ever felt with.Nancy P. | First Impressions
El cliente no dejó un comentario.Veronica D. | First Impressions
El cliente no dejó un comentario.Primus J. | Overall Experience
The place where I moved my items from wasn't up to standard but the U-Haul storage here is same price and far betterJesse H. | First Impressions
El cliente no dejó un comentario.JOHN L. | Overall Experience
There was not enough people to help. Waited 10 min before someone came back in and when he did he began helping someone else that just walked in. After the other person who had also been waiting said something to him, he became put out.David B. | First Impressions
Climate control makes access a comfortable experience.Marc B. | First Impressions
Only issue was my 24 hr access card did not work resulting in having to make multiple trips to access. Young man on duty was not very helpful but manager assisted when I returned and resolved the issue.Jeania E. | Overall Experience
El cliente no dejó un comentario.Billy G. | Overall Experience
El cliente no dejó un comentario.migdalia s. | Overall Experience
We have used this location as well as the one on FM518 several times and have always been pleased with your employees and the service. GraciasPatsy B. | Overall Experience
El cliente no dejó un comentario.Lillie B. | Overall Experience
Easy to reserve and pay rental.Kathy B. | Online Move In
Nice and easy, good service.DANIEL V. | Overall Experience
El cliente no dejó un comentario.PABLO R. | Online Move In
El cliente no dejó un comentario.Noel C. | First Impressions
El cliente no dejó un comentario.Derrick A. | Overall Experience
El cliente no dejó un comentario.Bill M. | Overall Experience
El cliente no dejó un comentario.pamela b. | Overall Experience
El cliente no dejó un comentario.Emery W. | Overall Experience
El cliente no dejó un comentario.LUCY G. | Overall Experience
This is Not ArielAriel H. | First Impressions
El cliente no dejó un comentario.STACIE A. | Overall Experience
El cliente no dejó un comentario.Dawn M. | Overall Experience
El cliente no dejó un comentario.Jennifer L. | Overall Experience
Jonathan was great my only real issue is the system showed 2 10x15 units i reserved them and my reservation was accepted but when I arrived they only had one. I now have stuff at 2 different companies. 1 storage at self storage and rest at your location. I wanted everything st one place. Had the system been accurate I would not be inconvenienced.Jeania E. | First Impressions
Always great serviceJANICE S. | Overall Experience
El cliente no dejó un comentario.Floyd M. | First Impressions
El cliente no dejó un comentario.Floyd M. | Overall Experience
El cliente no dejó un comentario.Brittnee S. | Overall Experience
El cliente no dejó un comentario.richard l. | Overall Experience
El cliente no dejó un comentario.Kenneth C. | Online Move In
El cliente no dejó un comentario.Joseph K. | Overall Experience
The staff that is over there at this location is awesome Christine was the one that helped me she was amazing customer service was very friendly and right on point and I have recommended them to multiple of my friends you guys are awesome and very helpful and very reasonableMarcus G. | Overall Experience
My issue is that the size of the storage unit very miss leading, I picked a medium that accommodate 1200sq ft of items and there is no way. I'm not sure if they gave me the wrong unit or if there was a mix up in discription but there is no way. Our largest item was a couch we had to turned up on its arm, I'm still not going to fit everything.jodi s. | Online Move In
Hard to get a phone call to someone at the desk Instead of a national answer.MARTHA F. | Overall Experience
Love it so far I feel my things are safe. Thank you U HaulJANICE S. | First Impressions
There was constant problems with payment and I could never get through to the office by phone no matter when or how many times I called. Thankful that Josh (the manager I believe) was so understanding and runs a tight ship to get things figured out immediately through email. The facility would've lost our business after our free month expired if it wasn't for his ability to keep us happy customers.Jaci C. | Overall Experience
Great online move-in process, nice facility, and friendly staff. My only complaint is that in a building this size, it is ridiculous to only have ONE elevator. Maybe take some of the money used to install all the office call stations that I never saw anyone use once and put it toward a second elevator on the opposite side of the building. That would be MUCH more helpful.Stacie C. | Online Move In
Excellent service! Only suggestion for improvement is that they would prorate rentals when you don't need the entirety of the remaining month. Otherwise a perfect experience!Joshua P. | Overall Experience
El cliente no dejó un comentario.Heather K. | Online Move In
El cliente no dejó un comentario.Hali C. | Overall Experience
El cliente no dejó un comentario.Becki L. | Overall Experience
El cliente no dejó un comentario.Demetrus S. | First Impressions
El cliente no dejó un comentario.Kenny T. | First Impressions
Help me a lot to have a place to keep my stuff during the covid-19 crisis and national security. Till I can get back on my feet. U-haul has always been there for me in time of movement and trouble. Gracias.johnny r. | First Impressions
I really like this facility and the representatives were fantastic.Claudette A. | Overall Experience
El cliente no dejó un comentario.hardy b. | Overall Experience
El cliente no dejó un comentario.Patsy B. | First Impressions
El cliente no dejó un comentario.james B. | First Impressions
El cliente no dejó un comentario.Roy P. | Overall Experience
El cliente no dejó un comentario.Eryn C. | Online Move In
El cliente no dejó un comentario.Thomas A. | Overall Experience
Instructions on the keypad could have been more clear. Having to log out of the security before opening the door when they're in different places was a tad confusing at first. Other than that the experience was excellent.Steven P. | Online Move In
Move in went very well.Barbara C. | First Impressions
The employees here are friendly and professional and helped me in a timely manner. The location and facilities are always clean, and I would highly recommended this location to anyone.AARON A. | First Impressions
I really appreciate your time. I had a great experience i just needed a pull up unitBilly M. | Overall Experience
After along day of moving my last load I was unable to get in the building it was really upsettingKevin P. | First Impressions
Amazing service, honest company, really want to help you!!! Prices are very reasonableJoshua P. | First Impressions
El cliente no dejó un comentario.gina q. | Overall Experience
El cliente no dejó un comentario.beverly d. | First Impressions
El cliente no dejó un comentario.Mathilda M. | Online Move In
Moving is always stressful but using your facility was easy to move in and also just as easy to move out. The dollies you provide inside the facility made it just that much easier.Scott S. | Overall Experience
El cliente no dejó un comentario.Peggy F. | First Impressions
GM Josh is very helpfulMARY S. | First Impressions
Process was easy and quick. Christine answered all my questions and concerns with knowledge and kindness.Woendi L. | First Impressions
Great service...marcus p. | First Impressions
El cliente no dejó un comentario.Cynthia R. | First Impressions
El cliente no dejó un comentario.David G. | Overall Experience
The free lock I received with the rental was in storage space as I was informed. I got lost a couple of times! But that is my bad... :)Tracy H. | Online Move In
Everything was good but after looking around other companies offered same size unit at a better rateCaleb C. | Overall Experience
I've had this storage unit for over 15 years. Never a problem.KAREN H. | Overall Experience
Wonderful and helpful staff. Easy access to items you need to help you with your move with convenient pricing.sara g. | First Impressions
El cliente no dejó un comentario.KEN K. | Overall Experience
El cliente no dejó un comentario.jared g. | Overall Experience
El cliente no dejó un comentario.diana m. | Overall Experience
My issue was getting charged for cleaning the Truck. The only thing in it was some foam that was there when i picked it up.Patrick C. | Online Move In
El cliente no dejó un comentario.Linda L. | Overall Experience
Victoria is always outstanding and knowledgeable. Clean, safe building w/ lots of space to load/unload.Denise B. | Overall Experience
We actually drove into league city just after 7pm and we were unable to get access to our unit unit the following day. That was a little inconvenient. Others than that everything went smoothly.Robert G. | First Impressions
El cliente no dejó un comentario.YOLANDA E. | Overall Experience
El cliente no dejó un comentario.Jose V. | First Impressions
staff is friendly and responsive.Jose V. | First Impressions
El cliente no dejó un comentario.Becky W. | Overall Experience
Security is good staff was great it felt a little warm inside though for comfort.Caleb C. | First Impressions
El cliente no dejó un comentario.Debra C. | Overall Experience
El cliente no dejó un comentario.Michelle T. | First Impressions