Customer Reviews for U-Haul Moving & Storage of League City

5,369 comentarios

351 Gulf Fwy S   League City, TX 77573
(Right past the Cracker Barrell)

(281) 338-8778

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.

Servicios en esta ubicación:

Contáctanos

(281) 338-8778

351 Gulf Fwy S
League City, TX 77573
(Right past the Cracker Barrell)

Servicios en esta ubicación:

Horarios de la ubicación

  • Lun. - jue.: 7 a. m. - 7 p. m.
  • Vie.: 7 a. m. - 8 p. m.
  • Sáb.: 7 a. m. - 7 p. m.
  • Dom.: 9 a. m. - 5 p. m.
Horario especial
  • 11/25/2021: 7:00 a. m. - 3:00 p. m.
  • Inspección gratuita del remolque
  • Pago del propano en la bomba
  • Devolución del cliente 24 horas

Testimonials From Recent Customers

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Overall Rating:

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Clasificación:
5.0

El cliente no dejó un comentario.

Vincent F. 
Clasificación:
4.0

El cliente no dejó un comentario.

Seshan R. 
Clasificación:
4.0

The vehicle was ready as promised. The stench of the cab was undesirable. I sprayed it with Lysol as soon as I got it home. I signed the papers that the tank was 3/4 full. It was slightly less.

Richard W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jodie A. 
Clasificación:
5.0

Excellent service.

JOHN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

JOHN L.  |  Overall Experience 
Clasificación:
3.0

There was not enough people to help. Waited 10 min before someone came back in and when he did he began helping someone else that just walked in. After the other person who had also been waiting said something to him, he became put out.

David B.  |  First Impressions 
Clasificación:
5.0

I just wanted to let you guys know that the van I was using was really idling alot on take off and sounded pretty rough trying to keep up the speed limit , so maybe it needs a tune , so just wanted to let you know

DOROTHY W. 
Clasificación:
4.0

El cliente no dejó un comentario.

Paul C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Marie D. 
Clasificación:
5.0

Everything was professional and easy. Thanks.

Michael H. 
Clasificación:
5.0

Excellent in every way

Christopher P. 
Clasificación:
5.0

Very helpful and professional

David G. 
Clasificación:
4.0

restrooms were out of order, otherwise would have been excellent

Carol R. 
Clasificación:
5.0

I haven't used Uhaul in years, this location was great. Easy and fast in and out. Customer service and pricing was fantastic.

Phillip M. 
Clasificación:
3.0

He hooked me up to a trailer with no ramp on the right side. I had to find it and get him to switch it. Dirty truck.

Joseph W. 
Clasificación:
5.0

No ideas at this time

CHAD F. 
Clasificación:
5.0

the employees were execllent and very helpfull

JESUS H. 
Clasificación:
5.0

Pickup process was pretty efficient (3 individuals working the counter) but dropoff was far too slow.

LOUIS C. 
Clasificación:
5.0

Checking the equipment out and back in was very quick. The equipment was in very good condition.

WILLIAM P. 
Clasificación:
1.0

Rude staff not very helpful

JAMES M. 
Clasificación:
5.0

Always there when you need loud

Dwanta J. 
Clasificación:
3.0

hard to get to. also unfriendly front desk

Mark W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Leslie A. 
Clasificación:
5.0

The staff was very efficient. The cargo van I rented had very comfortable seats and was very easy to drive. The only problem with the van was the road noise.

Geraldine G. 
Clasificación:
5.0

El cliente no dejó un comentario.

Elmer H. 
Clasificación:
5.0

El cliente no dejó un comentario.

latonja J. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELLY D. 
Clasificación:
5.0

El cliente no dejó un comentario.

Vicki L. 
Clasificación:
5.0

Always a great experience with that location

Brandon M. 
Clasificación:
5.0

El cliente no dejó un comentario.

HUGO G. 
Clasificación:
5.0

The equipment we rented (5 X 9 Utility Trailer w/ Motorcycle Chock) was perfect for us to go get a used motorcycle that I had previously bought the week before. The trailer also sported tie-downs to secure the bike during its 52 mile trip back to our home. The staff at this location were very friendly and equally helpful. I highly recommend this U-Haul rental location!

Lewis G. 
Clasificación:
4.0

The roof of the truck leak so all the boxes in the overhead soaking wet, the cargo lights didn't work so it was hard to load the truck that night, and the truck did not have quarter of tank of gas it was on empty, had to fill it mile down the road.

richard K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Brock S. 
Clasificación:
3.0

Not all of the rented equipment was present at pick up.

Nathaniel B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Ann M. 
Clasificación:
5.0

El cliente no dejó un comentario.

John B. 
Clasificación:
5.0

El cliente no dejó un comentario.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Debria B. 
Clasificación:
5.0

We couldn't get over how great and enthusiastic the staff was here. 11 out of 10 (this one goes to 11) .

Christopher C. 
Clasificación:
5.0

Climate control makes access a comfortable experience.

Marc B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Gasper C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Andrea C. 
Clasificación:
1.0

I had reserved the 30 day free storage and had some things to store. when I got there they told me they did not have any available, that they were not a participating location, that that offer had limits, they had units but I would have to pay etc. etc. when I asked for a manager, he offered to find me a location that would honor the contract. That was not satisfactory to me. So I was forced to return home, unload my stuff and bring the truck back. He finally reluctantly agreed to extend the time and mileage to accommodate the severe inconvenience that caused. I did have to put more gas in to get above the required amount and avoid the gas penalty. When I made the reservation there was no statement that the storage might not be available. When I picked the truck up the agent there confirmed the reservation information with me including the free 30 day storage. I had visited the drop off several days earlier to confirm the storage option and was told they offered it. No warning that it could be cancelled without notice. Fortunately I only had a couple of pieces with me but was considering storing more as we unpacked. If the 30 day is subject to cancelling after your contract is formalized there ought to be some way to warn you that you do not have the storage you contracted for.

David S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Hugh B. 
Clasificación:
3.0

Have equipment ready at time promised and in good working order. Had to come back for proper tow bar chains

Noal C. 
Clasificación:
2.0

I picked up the pick up truck at 11 am, an told them I'd have it about 6 hours. (5pm). I called at 4pm and told him I'll return about 10am next day. Next morning at 8:05 he calls and reminds me about the truck, i confirm it will be at 10am. He reminds me that I originally was supposed to return it at 5pm yesterday. So what would have been my best answer in this situation, please? Is not the $19.95 valid for 24 hours? Was I not trying to give an honest 'heads-up" with my original 6 hour estimate? My motive was not selfish but to allow them to schedule another rental use on the truck, which I could not do, I would have liked...

JERRY S. 
Clasificación:
5.0

The 26' trucks air conditioner did not work. The fam operated - But no cold air. In the Texas heat - Not a good experience. This was NOT the locations fault.

DANNY B. 
Clasificación:
5.0

staff was friendly and knowledgeable. They helped me with quick and excellent service. I will rent from here again!

HIWATHA H. 
Clasificación:
5.0

El cliente no dejó un comentario.

cindy R. 
Clasificación:
3.0

Mobile check in app did not work Interior/cab light was not working Extremely rough ride Driver side door difficult to close Mileage from beginning check in app very different from actual

Susan C. 
Clasificación:
5.0

Wonderful and helpful staff as always. Thank you.

George B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jim H. 
Clasificación:
3.0

Only issue was my 24 hr access card did not work resulting in having to make multiple trips to access. Young man on duty was not very helpful but manager assisted when I returned and resolved the issue.

Jeania E.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dora T. 
Clasificación:
5.0

Reliable trucks and very helpful staff

Colten W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Billy G.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

RICHARD H. 
Clasificación:
5.0

El cliente no dejó un comentario.

migdalia s.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

TIMOTHY F. 
Clasificación:
5.0

El cliente no dejó un comentario.

Richard Y. 
Clasificación:
1.0

The wrong return location was entered incorrectly by a uhaul associate. My. Card was charged an obscene amount of money upon return. I want to speak with someone with a brain, please

Tiffany T. 
Clasificación:
5.0

We have used this location as well as the one on FM518 several times and have always been pleased with your employees and the service. Gracias

Patsy B.  |  Overall Experience 
Clasificación:
5.0

Great location and plenty of products to support your move. Customer attention and service average.

Juan M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Lillie B.  |  Overall Experience 
Clasificación:
3.0

This was the second rental in 10 days. The first was 6 days and your agent helped me with the best rate for what I was doing. The second one didn't and I paid to much for mileage and got zero courtesy miles. So I paid almost the same amount for 6 days rental to a 2 day rental. A little disappointed

Alan T. 
Clasificación:
5.0

El cliente no dejó un comentario.

PHILIP P. 
Clasificación:
5.0

Steering was horrible and mirror folded where we were could see left side after re adjustment multiple times

JOHNATHAN R. 
Clasificación:
5.0

El cliente no dejó un comentario.

Herman J. 
Clasificación:
5.0

Easy to reserve and pay rental.

Kathy B.  |  Online Move In 
Clasificación:
5.0

Easy dropoff.

Jeremy P. 
Clasificación:
5.0

El cliente no dejó un comentario.

KELTRIC L. 
Clasificación:
5.0

Let the next customer know that U-Haul Moving & Storage of League City 351 Gulf Fwy S League City, TX 77573 is very efficient and accessible.

James B. 
Clasificación:
5.0

workers were personable and able to answer all my questions. Have a great day

Jackie T. 
Clasificación:
5.0

El cliente no dejó un comentario.

FELIX SANMIGUEL T. 
Clasificación:
1.0

The customer service was terrible the manager told my husband that the credit for the mileage would be credited back to us. I paid cash so I went in and told him that I wanted cash because that's how I paid he said it would go back on the card I used to book it with. I asked him for a printed copy of my receipt he said he would email it to me right then which didn't happen!

KIMBERLY K. 
Clasificación:
5.0

Nice and easy, good service.

DANIEL V.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

PABLO R.  |  Online Move In 
Clasificación:
4.0

El cliente no dejó un comentario.

Heather R. 
Clasificación:
5.0

My experience with the U-Haul rental was excellent. Customer service was great. Keep up the great work.

Vicky K. 
Clasificación:
5.0

El cliente no dejó un comentario.

Noel C.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

WAYLAND A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Derrick A.  |  Overall Experience 
Clasificación:
4.0

Gas gage reading on contract was higher than gage in truck. Should have verified before I left. But they didn't charge a fee for cleaning, so it balanced out. All in all the best out there. Truck was a dog but I already knew it would be.

Daniel C. 
Clasificación:
5.0

Everything is perfect

RICHARD H. 
Clasificación:
4.0

El cliente no dejó un comentario.

ALLYSSA H. 
Clasificación:
5.0

Everybody was friendly. I had quick and easy service.

YVONNE P. 
Clasificación:
5.0

Nothing it was fine.

charles P. 
Clasificación:
5.0

El cliente no dejó un comentario.

BRANDON A. 
Clasificación:
5.0

El cliente no dejó un comentario.

Robert M. 
Clasificación:
5.0

The sterile experience of renting a truck was short, sweet and thorough.

Richard W. 
Clasificación:
3.0

El cliente no dejó un comentario.

BRADLY H. 
Clasificación:
5.0

El cliente no dejó un comentario.

Bill M.  |  Overall Experience 
Clasificación:
4.0

El cliente no dejó un comentario.

ROBERT B. 
Clasificación:
5.0

El cliente no dejó un comentario.

pamela b.  |  Overall Experience 
Clasificación:
5.0

Enjoyed everything about the experience. Everyone was helpful n kind!

Lillie B. 
Clasificación:
5.0

El cliente no dejó un comentario.

RICKY T. 
Clasificación:
5.0

I would definitely rent from this location again.

Robert B. 
Clasificación:
5.0

Very helpful getting me hooked up and ready to go.

John M. 
Clasificación:
5.0

El cliente no dejó un comentario.

Steve S. 
Clasificación:
5.0

El cliente no dejó un comentario.

Mark G. 
Clasificación:
4.0

El cliente no dejó un comentario.

KYLE C. 
Clasificación:
1.0

Charged me the wrong rate.

Valerie G. 
Clasificación:
5.0

El cliente no dejó un comentario.

NYKISHA O. 
Clasificación:
5.0

Staff were efficient, friendly and knowledgeable. Process was streamlined .

ALLAN W. 
Clasificación:
5.0

El cliente no dejó un comentario.

Jodi M. 
Clasificación:
5.0

Great Service!!

BEN C. 
Clasificación:
5.0

El cliente no dejó un comentario.

Victoria C. 
Clasificación:
5.0

El cliente no dejó un comentario.

FREDERICK W. 
Clasificación:
5.0

I couldn't find a way to do it but I rented a truck and motorcycle trailer for 24hrs. In reality I only needed the trailer for 2, maybe 3hrs, so i returned it immediately after I was finished with it but kept the truck. I wish there was a way to break up rentals like that.

Joshua B. 
Clasificación:
5.0

El cliente no dejó un comentario.

Emery W.  |  Overall Experience 
Clasificación:
3.0

El cliente no dejó un comentario.

SILVIO T. 
Clasificación:
5.0

Excellent service and smooth transaction for a first time renter! Very pleased

Lawana B. 
Clasificación:
4.0

Had to go inside for help.

TOMMY S. 
Clasificación:
3.0

Average rating due to construction going on which they can't control but could cause a hazard coming out of the location.

JUAN L. 
Clasificación:
4.0

El cliente no dejó un comentario.

LUCY G.  |  Overall Experience 
Clasificación:
3.0

This is Not Ariel

Ariel H.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

STACIE A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Dawn M.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Jennifer L.  |  Overall Experience 
Clasificación:
3.0

Jonathan was great my only real issue is the system showed 2 10x15 units i reserved them and my reservation was accepted but when I arrived they only had one. I now have stuff at 2 different companies. 1 storage at self storage and rest at your location. I wanted everything st one place. Had the system been accurate I would not be inconvenienced.

Jeania E.  |  First Impressions 
Clasificación:
5.0

Always great service

JANICE S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Floyd M.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Floyd M.  |  Overall Experience 
Clasificación:
1.0

El cliente no dejó un comentario.

Brittnee S.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

richard l.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenneth C.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Joseph K.  |  Overall Experience 
Clasificación:
5.0

The staff that is over there at this location is awesome Christine was the one that helped me she was amazing customer service was very friendly and right on point and I have recommended them to multiple of my friends you guys are awesome and very helpful and very reasonable

Marcus G.  |  Overall Experience 
Clasificación:
5.0

My issue is that the size of the storage unit very miss leading, I picked a medium that accommodate 1200sq ft of items and there is no way. I'm not sure if they gave me the wrong unit or if there was a mix up in discription but there is no way. Our largest item was a couch we had to turned up on its arm, I'm still not going to fit everything.

jodi s.  |  Online Move In 
Clasificación:
4.0

Hard to get a phone call to someone at the desk Instead of a national answer.

MARTHA F.  |  Overall Experience 
Clasificación:
5.0

Love it so far I feel my things are safe. Thank you U Haul

JANICE S.  |  First Impressions 
Clasificación:
3.0

There was constant problems with payment and I could never get through to the office by phone no matter when or how many times I called. Thankful that Josh (the manager I believe) was so understanding and runs a tight ship to get things figured out immediately through email. The facility would've lost our business after our free month expired if it wasn't for his ability to keep us happy customers.

Jaci C.  |  Overall Experience 
Clasificación:
4.0

Great online move-in process, nice facility, and friendly staff. My only complaint is that in a building this size, it is ridiculous to only have ONE elevator. Maybe take some of the money used to install all the office call stations that I never saw anyone use once and put it toward a second elevator on the opposite side of the building. That would be MUCH more helpful.

Stacie C.  |  Online Move In 
Clasificación:
4.0

Excellent service! Only suggestion for improvement is that they would prorate rentals when you don't need the entirety of the remaining month. Otherwise a perfect experience!

Joshua P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Heather K.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Hali C.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Becki L.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Demetrus S.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Kenny T.  |  First Impressions 
Clasificación:
5.0

Help me a lot to have a place to keep my stuff during the covid-19 crisis and national security. Till I can get back on my feet. U-haul has always been there for me in time of movement and trouble. Gracias.

johnny r.  |  First Impressions 
Clasificación:
5.0

I really like this facility and the representatives were fantastic.

Claudette A.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

hardy b.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Patsy B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

james B.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Roy P.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

Eryn C.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Thomas A.  |  Overall Experience 
Clasificación:
5.0

Instructions on the keypad could have been more clear. Having to log out of the security before opening the door when they're in different places was a tad confusing at first. Other than that the experience was excellent.

Steven P.  |  Online Move In 
Clasificación:
4.0

Move in went very well.

Barbara C.  |  First Impressions 
Clasificación:
5.0

The employees here are friendly and professional and helped me in a timely manner. The location and facilities are always clean, and I would highly recommended this location to anyone.

AARON A.  |  First Impressions 
Clasificación:
5.0

I really appreciate your time. I had a great experience i just needed a pull up unit

Billy M.  |  Overall Experience 
Clasificación:
4.0

After along day of moving my last load I was unable to get in the building it was really upsetting

Kevin P.  |  First Impressions 
Clasificación:
5.0

Amazing service, honest company, really want to help you!!! Prices are very reasonable

Joshua P.  |  First Impressions 
Clasificación:
4.0

El cliente no dejó un comentario.

gina q.  |  Overall Experience 
Clasificación:
5.0

El cliente no dejó un comentario.

beverly d.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Rosalind D.  |  Online Move In 
Clasificación:
5.0

El cliente no dejó un comentario.

Peggy F.  |  First Impressions 
Clasificación:
5.0

GM Josh is very helpful

MARY S.  |  First Impressions 
Clasificación:
5.0

Process was easy and quick. Christine answered all my questions and concerns with knowledge and kindness.

Woendi L.  |  First Impressions 
Clasificación:
5.0

Great service...

marcus p.  |  First Impressions 
Clasificación:
5.0

El cliente no dejó un comentario.

Cynthia R.  |  First Impressions 
Clasificación:
5.0

The free lock I received with the rental was in storage space as I was informed. I got lost a couple of times! But that is my bad... :)

Tracy H.  |  Online Move In 
Clasificación:
4.0

My issue was getting charged for cleaning the Truck. The only thing in it was some foam that was there when i picked it up.

Patrick C.  |  Online Move In 
No se han enviado comentarios para esta ubicación.

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