El cliente no dejó un comentario.SCOTT R.
Customer Reviews for U-Haul Moving & Storage of League City
League City, TX 77573
(Right past the Cracker Barrell)
Services at this Location:
- Lun. - jue.: 7 a. m. - 7 p. m.
- Vie.: 7 a. m. - 8 p. m.
- Sáb.: 7 a. m. - 7 p. m.
- Dom.: 9 a. m. - 5 p. m.
- Inspección gratuita del remolque
- Pago del propano en la bomba
- Devolución del cliente 24 horas
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
El cliente no dejó un comentario.hardy b. | Overall Experience
El cliente no dejó un comentario.Jerrid P.
Very quick and efficient return!Rick F.
I had called first and inquired about the truck. I was on hold for over an hour trying to call back after the initial phone call so I decided to drive over. It was easy to see this location was quite busy. It only took about 15 minutes to get the truck and we were on our way.DONNA G.
Very friendly and helpful.George H.
Overall condition of truck was fair. High miles. I certainly would not have used this truck for a long distance move.Jason S.
Reserved a enclosed RV storage unit online and when I get to location, they didn't have it available. Horrible management on their part for not updating the online inventory or notifying the person who reserved the unit days in advance.DAVID G.
El cliente no dejó un comentario.Joshua M.
I rented a truck thru phone app and process was very easy. I was very happy with the results. I went inside to get keys and young man was very courteous and helpful. Will definitely use this place again in future.Linda B.
El cliente no dejó un comentario.Edwin S.
El cliente no dejó un comentario.Patsy B. | First Impressions
Josh and Joseph were professional and efficient. GraciasMartin M.
El cliente no dejó un comentario.Julie C.
Better customer service. Wait time for phone calls when you need a quick answer or ridiculous.Scott T.
El cliente no dejó un comentario.WILLIAM M.
The extra fees have got to go. Uhaul should offer a discount for militaryMichelle W.
El cliente no dejó un comentario.HENRY F.
El cliente no dejó un comentario.james B. | First Impressions
El cliente no dejó un comentario.James B.
Very response and helpful.Robert H.
Everything was perfect and easy.Hellinia R.
El cliente no dejó un comentario.Dwight M.
You need to answer the phones ,, sat for hours waiting on someone to answer the phones I even drove up there with the phone ringing and when I pull up to the location no one was there busy with no customer it's understandable if there with a customer but it wasn't like that please answer phones calls because customers don't have to drive all the way to the location just to ask a simple question or even add services to an excisting rentalIgnacio M.
El cliente no dejó un comentario.Roy P. | Overall Experience
Given a cargo trailor with tire tread off.BRIAN C.
Equip. dirty. No windsheild fluid. Wash the truck....Ronald B.
El cliente no dejó un comentario.Melissa C.
El cliente no dejó un comentario.Eryn C. | Online Move In
El cliente no dejó un comentario.Thomas A. | Overall Experience
El cliente no dejó un comentario.Jose M.
El cliente no dejó un comentario.Tyler M.
El cliente no dejó un comentario.ANGELICA J.
El cliente no dejó un comentario.ERIC M.
They need to have more employees there on the weekends. I rent trailers on a regular basis only reason I used this location was cause the normal place I goto is closed on Sunday. Waited about 30 min in line to rent a trailer and there was only 1 person ahead of me. The Location I normally rent from im in and out in about 10 min doesn't matter how busy they are cause they always have more employees and it a smaller company. UnacceptableSCOTT S.
Need new wind shield wipersMichael F.
Make sure you check the gas gage I picked it up at 3/4 of a tank and returned it at 3/4 of a tank and was charged $15.00 for fuelApril B.
Overall my experience was great and the vehicle performed as expected. However, the tires were slick and the breaks squeaked when stopping, which indicated they were in need of some repairs.JOSEPH A.
When I arrived to sign for the equipment the service person didn't greet me and didn't even have a smile. All I got was what is "WHAT IS your name and reservation number ? No such word as PLEASE, may I have your driver's license ? and/or how are you doing today ? Once I signed for the equipment and I wanted to leave it parked on the property I was told that I cannot do so !!!!!!! The reason I wanted to sign for the equipment day before is because at 7:00 AM they are always very busy and some time it takes almost an hour to get everything done. Anyway I left the truck on the property and departed anyway. Picked up truck next morning and returned it around 4:30 Pm. Should you wish to speak to me, call me.George R.
Instructions on the keypad could have been more clear. Having to log out of the security before opening the door when they're in different places was a tad confusing at first. Other than that the experience was excellent.Steven P. | Online Move In
Move in went very well.Barbara C. | First Impressions
The employees here are friendly and professional and helped me in a timely manner. The location and facilities are always clean, and I would highly recommended this location to anyone.AARON A. | First Impressions
great serviceRay T.
El cliente no dejó un comentario.Larry H.
El cliente no dejó un comentario.Margaret H.
I was in and out fastCharlee W.
El cliente no dejó un comentario.MIGUEL T.
The email I received wasn't specific sad to what z U-haul service I was rating, so this it's confusing trying to rate a service, I had two recently. My storage unit experience was good, the rental of a 5*8' trailer wasn't all it should be. The right rear blinker and brake light on the trailer flashed and brightened erratically. Not sure if this was an issue with my harness or the trailer light. Functionality wasn't verified at the U-haul location before I left.PAMELA B.
El cliente no dejó un comentario.Robert B.
Excellent service. No hassell at all. These guys take care of their customers....Robert L.
Service was great the staff both morning and night were extremely helpful! Couldn't be happier will definitely use this location again!RYAN A.
El cliente no dejó un comentario.luis R.
Zak had good customerWILTON J.
El cliente no dejó un comentario.Tim L.
A wonderful experience!!Sandra L.
This location has always been helpful.Linda M.
The location was busy; however, I was taken care of quickly.Luzanne C.
I really appreciate your time. I had a great experience i just needed a pull up unitBilly M. | Overall Experience
After along day of moving my last load I was unable to get in the building it was really upsettingKevin P. | First Impressions
This is the second time I have returned to this location. Once again it was extremely easy and efficient. The return tent was readily available, the U-Haul representative came out, disconnected, and I was gone in under 5 minutes. Contactless all the way, and the receipt was in my email inbox when I got back to the house. I love this drop off location!JAY H.
Amazing service, honest company, really want to help you!!! Prices are very reasonableJoshua P. | First Impressions
El cliente no dejó un comentario.gina q. | Overall Experience
El cliente no dejó un comentario.beverly d. | First Impressions
El cliente no dejó un comentario.Rosalind D. | Online Move In
Customer service was excellent. They actually took care of me and hooked up my auto transport trailer 2 minutes before they closed for the day.Bradley G.
El cliente no dejó un comentario.Khadine B.
Nothing, I received prompt and professional service.Caleb M.
Worst customer service ever!ERNIESHA T.
El cliente no dejó un comentario.Irineo M.
El cliente no dejó un comentario.Riana C.
El cliente no dejó un comentario.JOHN SPENCER N.
El cliente no dejó un comentario.James L.
El cliente no dejó un comentario.Michael B.
Trailer was great was still dirty muddy tires and some mud in the inside of trailer I had to sweep out but overall it was okROBERT G.
Every time I make a reservation online and then go inside, the store has additional requirements not mentioned on the website. Hassle every. Single. HorarioHeather A.
Staff is knowledgeable and prompt.Clay J.
Excellent service.Ignacio T.
Cleaner vehicles, accept my bank cardKIMBERLEY B.
Moving is always stressful but using your facility was easy to move in and also just as easy to move out. The dollies you provide inside the facility made it just that much easier.Scott S. | Overall Experience
El cliente no dejó un comentario.adam M.
Again all greatWILLIAM S.
I originally reserved this identical vehicle the previous day. This location did not have the vehicle, so they reserved the vehicle for me from another location, Red's (gas station, I believe) on Hwy 3 (in League City), for the following day. I called the phone number for Red's and a gentleman answered and confirmed the vehicle was ready for me, and I shared I would be there in appx. 10 mins. When I arrived, there was no one at the gas station, and the gentleman no longer was answering the phone. So, after waiting for quite some time, I drove back over to this location and reserved this vehicle for the following day, which they were now going to have in stock to rent. I AM 100% DISSATISFIED WITH RED'S. BUT, THIS LOCATION WAS PERFECT, AS IT ALWAYS HAS BEEN FROM ALL OF MY PREVIOUS RENTALS.Joseph P.
El cliente no dejó un comentario.John P.
Wonderful customer service every time. Blessings...Kathy B.
El cliente no dejó un comentario.Deshawnda E.
Give a receipt upon returnrichard M.
El cliente no dejó un comentario.DOROTHY E.
El cliente no dejó un comentario.Cleotha E.
Truck was messed up and I had to spend 30 minutes taking pictures of all the unmarked damage. Chips on the floor of driver seat. Original location we booked with, we couldn't even pick the truck up at, had to call multiple numbers and was finally moved to a location 10 miles further to pick up a different truck. we had to pay the difference in miles (20 extra for drop off and pick up) and we lost 2 hours of time with our movers. We asked for a discount and was told we had to call customer service, who never got back in touch with us.. absolutely ridiculous and shady practices.CHRISTOPHER D.
I didn't like that I couldn't return my rental to any uhaul I wanted to. I had to take it back to this location. This location was about 30 minutes away from me. I had a uhaul location about a mile down the road from where I was, and couldn't return it to that location. That was very inconvenient for me.Gustavo R.
El cliente no dejó un comentario.Robin B.
El cliente no dejó un comentario.MARTY M C.
El cliente no dejó un comentario.LUIS S.
Reserving a head of time made it really quick and simple. I always use Uhaul for my moving needs.daniel M.
El cliente no dejó un comentario.Chester B.
El cliente no dejó un comentario.Michael N.
It was the worst experience ever!! Service was the worst ! Went there twice to buy moving supplies and to check on our storage unit and truck! Was told all good on schedule! Then day of already stressful moving day got at location and they had our unit all messed up suppose to have two units side by side ! Got there they had no knowledge of our reservation! We had four men waiting to unload our truck plus a friend trying to park the big truck! Waiting and waiting for them to find our unit! No one cared no one showed us where to park and it took around an hour to finally find us one unit available! Then they told us our truck was not going to be there and that we were going to have to drive 30 minutes each way to get it the next day to start our move to Las Vegas! Needless to say at that point I was so very upset that we went with another company to rent a truck ( Penske) they were great found us a truck in one day and less expensive! So you guys lost that income! But what really upset me was I went and talk with the MANAGER and he had the nerve to say â€œWell we found you a unit what is the big deal â€œ Never cared that I suppose to have two units and had to stuff all our stuff into one! And that we were paying movers to do nothing while they were looking for us one! Can not believe so un professional and uncaring ! Lost our reservation but most of all really did not care!!!!!Jerry L.
El cliente no dejó un comentario.Mark B.
El cliente no dejó un comentario.Joseph F.
El cliente no dejó un comentario.James B.
El cliente no dejó un comentario.Ornella F.
El cliente no dejó un comentario.CLEOTHA E.
YOU NEED A NEW MANAGER. Have dealt with him on 3 different rentals. He has no manors, is a total jerk, doesn't care at all about the customer or U-Hauls reputation. Is only worried about HIMSELF. He is very heady, smart mouthed, totally condescending to the customer, and is a total pain to deal with. I live less than two miles from this location but will travel to another if I need any trailers or trucks. HE MAKES A LOT OF MISTAKES AND BLAMES HIS OTHER EMPLOYEES FOR HIS MISTAKES. IS A VERRRRRY SORRY BOSS. DO NOT WASTE YOUR TIME WITH THIS LOCATIONðŸ˜¡ðŸ˜¡ðŸ˜¡ðŸ˜¡ðŸ˜¡Donald R.
Excellent service. I will use this location again.Gerald B.
El cliente no dejó un comentario.ANDREW R.
We rented an appliance dolly and. The upfront employee was very cordial and helpful. Will always use Uhaul in the future.Sam F.
Went to return the hitch, and a girl was attending me, she said she'd go unhitch the trailer, I followed her out then she said "let's get you checked out." So we go back and get me checked out, and tells me that one of the workers has already unhitched the trailer, it wasn't unhitched, so I get back in line to let her know, and now there's (2) in front of me....I go back outside in the rain and it's still not unhitched, after being in line again I go out and finally someone unhitches the trailer!Robert G.
Very helpful with electrical problem & rentalWILLIAM T.
El cliente no dejó un comentario.Crystal K.
El cliente no dejó un comentario.Leanne S.
Miles charged should be the same at all locations.Mitzi L.
El cliente no dejó un comentario.Peggy F. | First Impressions
GM Josh is very helpfulMARY S. | First Impressions
Process was easy and quick. Christine answered all my questions and concerns with knowledge and kindness.Woendi L. | First Impressions
Great service...marcus p. | First Impressions
El cliente no dejó un comentario.Cynthia R. | First Impressions
El cliente no dejó un comentario.David G. | Overall Experience
The free lock I received with the rental was in storage space as I was informed. I got lost a couple of times! But that is my bad... :)Tracy H. | Online Move In
Everything was good but after looking around other companies offered same size unit at a better rateCaleb C. | Overall Experience
I've had this storage unit for over 15 years. Never a problem.KAREN H. | Overall Experience
Wonderful and helpful staff. Easy access to items you need to help you with your move with convenient pricing.sara g. | First Impressions
El cliente no dejó un comentario.KEN K. | Overall Experience
El cliente no dejó un comentario.jared g. | Overall Experience
El cliente no dejó un comentario.diana m. | Overall Experience
My issue was getting charged for cleaning the Truck. The only thing in it was some foam that was there when i picked it up.Patrick C. | Online Move In
El cliente no dejó un comentario.Linda L. | Overall Experience
Victoria is always outstanding and knowledgeable. Clean, safe building w/ lots of space to load/unload.Denise B. | Overall Experience
We actually drove into league city just after 7pm and we were unable to get access to our unit unit the following day. That was a little inconvenient. Others than that everything went smoothly.Robert G. | First Impressions
El cliente no dejó un comentario.YOLANDA E. | Overall Experience
El cliente no dejó un comentario.Jose V. | First Impressions
staff is friendly and responsive.Jose V. | First Impressions
El cliente no dejó un comentario.Becky W. | Overall Experience
Security is good staff was great it felt a little warm inside though for comfort.Caleb C. | First Impressions
El cliente no dejó un comentario.Debra C. | Overall Experience
El cliente no dejó un comentario.Michelle T. | First Impressions
No additional commentsTHOMAS F. | Overall Experience
The facility itself is nice & clean. There was always a long wait for customer assistance at the facility. It was hard to plan when I could move my stuff out since the elevators were not working on multiple occasions. Most workers were pleasant and helpful.ABIGAIL R. | Overall Experience
For the most part the employees and management were great. My closing management were helpful but not customer friendly or thorough when completing closing my unit. I didn't get a close out receipt or credit for my storage being paid in full through 04/17/20 for unit 1419 nobody seemed to know how to solve this issue or provide me with any answers. I have been and still am a customer of U-Haul for over 10 years. I still have a unit 1719 needing a lock remove due to having my lock key stolen when my truck was stolen. I was told by General or Regional Manager to let him know and he would open for me. I shared this information with location manager and was advised it would cost me $50. This unit is paid through 04/04/20 as well. I figured the credit $54.95 for unit 1419 would cover it. Please contact me via email if can assist or resolve my concerns. Sheila.firstname.lastname@example.org Sincerely Sheila TarpleySHEILA T. | Overall Experience
I recommend this storage facility. They have always been very nice and helpful. It has always been clean and I have always felt safe.CAROL P. | Overall Experience
Friendly and help staff. Very good customer service.Mark M. | First Impressions
If I ever need another place to store my property, I’ll definitely come back here!STEVE W. | Overall Experience
.Pamela W. | Overall Experience
Best customer experience ever. Very sweet staff. Very kind and answered all my questions and even went above and beyond to help me out. GraciasDebra C. | First Impressions
ExcelenteJulia m. | First Impressions
Friendly, clean, helpfulJean M. | Overall Experience
Very nice storage.Anna B. | Overall Experience
everything was great!Jennifer K. | First Impressions
The young lady that helped me was knowledgeable and helped make the whole process (from the truck to providing storage unit info etc) a breeze. 10/10.jared g. | First Impressions
Great serviceJoseph F. | Overall Experience
I had the 24hr access to my unit however my card never worked so I could never get in after hours which was very frustrating. I had several cards made but none ever worked. I moved storages due to it.Philip T. | Overall Experience
Graciasgeorge k. | Overall Experience
Facility was well maintained.debbie w. | Overall Experience
Very clean business I will use this storage again. I buy my propane here. Easy n convenientROBERT O. | Overall Experience
had my storage for five years , was safe through Harvey . never had any issues . would use againLISA W. | Overall Experience
Staff Veri respectful, unit clean. The guys are so kind and organized.rocio a. | Overall Experience
Very helpful staff...andrew h. | Overall Experience
Great service excellent employees. ThanksAlvin P. | Overall Experience
Prices were very high compared to other storage facilities with the same accommodations.Travis T. | Overall Experience
Proximity of unit to loading dock could have been be laid out better, or have additional loading docks.Ryan R. | First Impressions
Very friendly and helpful.Gandy S. | First Impressions
Good experience with clean business.Mary M. | Overall Experience
Lights did not work in hall of unit 1049 for months - had to use a flash light. Intercom system did not work to report the problem. The lines at the front desk were consistently slow to move.john c. | Overall Experience
Read took longer than expected. The man was doing other things. Then he forgot to open the unit had to go all the way back to the office.richard r. | First Impressions
They were very helpful to me.Brenda M. | First Impressions
I have no complaints. I appreciated the offer of a free month of rental after I rented a trailer to move equipment back to League City. I'd happily rent again when needed.Michael H. | Overall Experience
The staff was very helpful!!!Scott B. | Overall Experience
Excellent customer service.georgia l. | Overall Experience
Toni is a great manager and the staff is great as well. I really appreciate the customer service and friendliness. It was genuine, not forced!DEANGELO S. | Overall Experience
Always the go to when I need to store stuff!Joshua H. | Overall Experience
This U-Haul location is very convenient and clean and the staff is helpful.LARRY R. | Overall Experience
Brian was very helpful and demonstrates great care and sincerity in helping customers.Ed M. | Reservación
I had an issue with my rent going up 35 percent, with out any notification. I signed up for the 99 dollar storage. I know I can't get my extra money back. This has nothing to do with the store staff.Miranda H. | Overall Experience
The staff did an amazing job helping us find the right storage unit. Very professional and courteous service.Penelope W. | Reservación
No issuesJimmy S. | Overall Experience
The people who work this storage location are deserve to get fired...they are LAZY !!!!!REYNIE M. | Overall Experience
Staff was great. Friendly and helped any time I needed something. Will be back at this location if i need storage againSUZANNE P. | Overall Experience
Service people were very patient and helpful.Adrienne B. | Reservación
Very helpful friendly servicePaul K. | Reservación
Office busy and only 1 person waiting on customers. Rented unit on Sunday and when unloading on Wednesday they still had not removed their lock from our unit!!ROBIN C. | Overall Experience
Uhaul is an excellent place for storage and rentals.FRANCISCA P. | Overall Experience
Very clean and staff was friendly and helpful.cynthia b. | Overall Experience
GreatBruce A. | Overall Experience
A third choice about rating staffs friendliness and helpfulness could be added. Some were and some were not.Jordan H. | Overall Experience
Christine was very helpful to us from the beginning of renting the storage unit until we moved out. She was very friendly, answered all of our questions and made us feel welcomed!OSCAR h. | Overall Experience
I've used the League City location many times. They do a terrific job. I highly recommend them.MIKE G. | Overall Experience
Great staff and facility.BRIAN W. | Overall Experience
I wish the units were AC . However , the purpose was a safe, dry storage place during Harvey...it did exactly that. I would recommend this location to my friends.Terethia W. | Overall Experience
No worries. A great place.ALLEN A. | Overall Experience
We were very pleased with our storage unit for the time that we needed it.jeff k. | Overall Experience
Additional Services at this Location
¡Tenemos la mayor selección de camiones nuevos!
¡Se puede obtener nuestros remolque utilitarios y de carga desde $14.95!
¡Tenemos la mayor cobertura en América del Norte!
We ship across town or accross the world!
¡Venedemos cientos de productos para que las mudanzas sean más simples!
U-Haul is North America's #1 hitch installer!
Propane service delivered straight to your door!