Customer Reviews for U-Haul Moving & Storage of Largo

5,183 reviews

13564 66th St N   Largo, FL 33771

(727) 536-7849

View Facility Map

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm

Services at this Location:

Contact Us

(727) 536-7849

13564 66th St N
Largo, FL 33771

Services at this Location:

Office Hours

  • Mon-Thur: 7 am–7 pm
  • Fri: 7 am–8 pm
  • Sat: 7 am–7 pm
  • Sun: 9 am–5 pm
  • Free towing inspection
  • Propane pay at pump
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Terry was helpful and patient.

Dujuan Tucker Jr  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Edwin Durka 
Rating:
5.0

Customer did not leave a comment.

Danielle Jones 
Rating:
3.0

I have all of my tool boxes and carts in there. When I brought it from there to my apartment, one of my carts which was made of hard plastic was crushed and broken in a few spots. When I moved to my new place and got it back from storage again recently. The guy they hires to deliver it had a trailer he did not really know how to back up and ran into some of the pavers in my front yard. This is also not the first time you guys charge me for an additional month even though I returned it before the due date. Then I have to go through the process of calling you to refund me, then you forget as usual, then two weeks later I have to call the 1800 # for them to let the store know. It would be nice if just once things went smoothly with you guys. Moving around is already a pain.

ALEX CAMILO 
Rating:
5.0

Very friendly staff

Joshua Johnson 
Rating:
5.0

Very helpful

Nang Noeul 
Rating:
5.0

Customer did not leave a comment.

Clifton Hubbard 
Rating:
5.0

Customer service was top-notch. And? You fit fast and efficient to get me In-N-Out of there.Appreciate it thank you

maxie hardison 
Rating:
5.0

Customer did not leave a comment.

Dave Depuy 
Rating:
4.0

Customer did not leave a comment.

Katherine White 
Rating:
5.0

Customer did not leave a comment.

VICTOR ALONSO 
Rating:
5.0

Terry and his staff were amazing to work with.

John Thrumston  |  Overall Experience 
Rating:
5.0

Nothing. I was extremely pleased with everything about my experience with reserving the equipment, picking it up, and returning it.

Jennifer McGraw 
Rating:
5.0

Customer did not leave a comment.

milt burlingame 
Rating:
5.0

Customer did not leave a comment.

Mary Gonzlez 
Rating:
5.0

Taking pictures of my drivers license is an invasion of my privacy Showing it should be enough

William Erickson 
Rating:
5.0

Customer did not leave a comment.

KEITH GRUBB 
Rating:
5.0

Customer did not leave a comment.

ezequiel rodgrigues 
Rating:
5.0

Customer did not leave a comment.

Roberto Santiago 
Rating:
5.0

Na

Susan Turner 
Rating:
5.0

very good service and organization

Jose PerezArce 
Rating:
5.0

More off road equipment entry

alonzo haimbaugh 
Rating:
4.0

Customer did not leave a comment.

Brian Gama  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Brian Gama 
Rating:
5.0

Customer did not leave a comment.

Pamela Rihs  |  Online Move In 
Rating:
5.0

Thank you for everything especially Davon amazing young man

Myrna Willis 
Rating:
5.0

Customer did not leave a comment.

ROBERT MILLER 
Rating:
3.0

Lady at the counter seemed annoyed that we were there, windshield was cleaned but left streak marks that should have been cleaned better, overall nice riding truck,

Ed Mazzeo 
Rating:
1.0

Nightmare from start to finish. It was hard to believe Uhaul is a moving company. I stood waiting with for boxes for an hour. Paying my moving guys. He only came with 2 and parked it with the door to the fence. Omg. It was so difficult to unload when the door wasn’t fully open. The driver decided to help and dropped and broke the only item that was damaged during the move. The Uhaul store was not open for business. I drove there because they don’t answer the phone. All calls for 3 days went right to the call center. Poor customer service on phone and in person. I will never use Uhaul again

Kellie Freedman 
Rating:
5.0

Great experience start to finish.

richard asselin 
Rating:
3.0

Fully test and maintain the trucks before allowing them to be rented out.

Cody Heiser 
Rating:
5.0

Outstanding staff

Miguel Pacheco 
Rating:
4.0

Customer did not leave a comment.

Robert Ness 
Rating:
5.0

Customer did not leave a comment.

KEITH GRUBB 
Rating:
5.0

I will continue to use this location. Wait time was minimal and everyone was very friendly.

Robert Simonson 
Rating:
4.0

Customer did not leave a comment.

Holly Koster 
Rating:
4.0

Customer did not leave a comment.

Joseph Paight 
Rating:
5.0

Customer did not leave a comment.

Sharon Babij 
Rating:
5.0

Thank you!

Sue Monty 
Rating:
5.0

Customer did not leave a comment.

Bree McArthur 
Rating:
4.0

Consider routinely giving an estimated range of time the installation would be complete. The young man behind the counter did a nice job letting me know the general status of the job, so I could more conveniently work with getting a ride home or to stay and wait at the shop. It turned out that my drop-off installation was going to be done fairly quickly, so I did not need to bother someone with picking me up. Thank you for your professional installation than was prompt and reasonably priced!

larry pazton 
Rating:
5.0

Customer did not leave a comment.

Sherri Uhde 
Rating:
5.0

Customer did not leave a comment.

Sharon Wilkerson 
Rating:
5.0

Customer did not leave a comment.

Larry Brock 
Rating:
5.0

This experience was flawless. The communication was incredible, everyone was extremely friendly and helpful, and all of our furniture arrived intact. It took so much stress off of our shoulders moving 1000 miles away and was very affordable compared to other options

Allyson Norton 
Rating:
4.0

Customer did not leave a comment.

peter Weber 
Rating:
3.0

Customer did not leave a comment.

mahmood alasmi 
Rating:
5.0

Customer did not leave a comment.

Neal Gibson 
Rating:
5.0

Customer did not leave a comment.

RICARDO PEREIRA DE OLIVEIRA 
Rating:
5.0

Customer did not leave a comment.

VICTOR ALONSO 
Rating:
4.0

The truck had a puddle of old stale water in it it and was full of cockroaches fleas and mosquitoes. It was gross but we moved our shit. I don't think you care, Your model works still but it is old and needs revamping. Your really could do this much better at the same cost and better return . It is a shame.

Matthew Kendall 
Rating:
5.0

Customer did not leave a comment.

Marcia Lilley 
Rating:
5.0

Great location

Cory Stork 
Rating:
5.0

Customer did not leave a comment.

John Obrien 
Rating:
5.0

Truck was not washed and the interior had not been cleaned

Todd Bailey 
Rating:
5.0

The process to getting in picking up our vehicle and getting on the road was quick and stress-free

Holly Walton 
Rating:
3.0

The online check in process did not work for me. The reference call held up the process way too long because they person they were trying to call never got the call. Ended up finally having to go inside after a good amount of waiting.

Justin Foxworth 
Rating:
4.0

Customer did not leave a comment.

JOHN YOTAS 
Rating:
5.0

Always my go to location everyone is very nice

Danielle Morelock 
Rating:
5.0

Customer did not leave a comment.

KENNETH LEGGE 
Rating:
5.0

A competent company

ricky peterson 
Rating:
5.0

Your website really needs work....

barry sheldon 
Rating:
3.0

Tank was full of gas! But still charged for gas. Do not use.

aaron cosby 
Rating:
2.0

There was so much damage to the truck I had to video it instead of a couple of pictures. They gave me the truck on dead dead empty. I’m lucky I made to a gas station. I was told if I brought it back with a quarter of a tank they would give me a $24.80 credit. It was a hair below the quarter mark and the refused to give me the credit. This would probably go into the black hole Like most surveys do but I would like my $24.80 credit. I don’t expect to go pick up a rental car truck. I have to go gas it up immediately very disappointed.

Gary Candullo 
Rating:
4.0

Customer did not leave a comment.

MATT RICHARDS 
Rating:
4.0

Customer did not leave a comment.

Nicole Yeager 
Rating:
5.0

Very good service

David Siano 
Rating:
5.0

Add a print option to the U-Haul app for my receipt.

KEITH GRUBB 
Rating:
5.0

Customer did not leave a comment.

David DC Canter 
Rating:
4.0

Customer did not leave a comment.

Ludovina Ayala 
Rating:
5.0

I love the women delivery drivers. They were awesome--both in Florida & at our drop-off location in Colorado! Yea! Awesome, ladies!

Rod Byrd 
Rating:
5.0

NO recommendations for improvement. You guys did a great job in during the rain connecting and un-connecting the trailer. Thanks

Larry Romeo 
Rating:
4.0

excellent check in and easy option to rent for an extra day

Kathleen Schiano 
Rating:
5.0

Customer did not leave a comment.

Anita Seda 
Rating:
5.0

Customer did not leave a comment.

Howard Reader 
Rating:
4.0

Office was great. Truck front end drove very loose, driving was not safe, needs attention.

Dean Minton 
Rating:
5.0

The equipment is in good condition, the customer service is very good and friendly.

DAMIAN DELGADO 
Rating:
5.0

This location plus everyone I spoke to one the phone were all so polite and competent. Great customer service.

Rebecca KRATZ 
Rating:
5.0

Customer did not leave a comment.

Sarah Pearsall 
Rating:
1.0

I rented u-haul in Clearwater, Fl for short move to Bradenton, Fl & was to return there. Asked for close location & they said their system couldn't tell me & had to call 800# when at new location. When I did couldn't understand customer service rep so called store back & they sent me 45 minutes away. I asked why because there were closer places & they said it was because had to be authorized main U-haul location. They sent me to some electronics store in bad neighbor hood that had no U-haul sign & was attached to a food market. Drove past it 4 times because looking for U-haul location. Called them during drive because lost they put me on hold for forever. Then my friend call & got a lady & I said it would have been easier to come back to Clearwater we would have returned by then..she hung up on me..It took us out of our way by about 2 hours...very inefficient..will never use U-haul again..& want a refund for all of the emotional stress they put us through!!!

nancy meredith 
Rating:
1.0

Customer did not leave a comment.

Latesha Reed 
Rating:
4.0

Driver rear blinker was out upon pickup. But everything else functioned fine

Christopher Frazier 
Rating:
3.0

I never received the actual receipt for my charges. The only receipt attached to my email was for the estimated charges and I split this truck between 3 people. They want the actual receipt for the actual charges not the estimate. I’m not happy at all about this.

Kristy Bush 
Rating:
4.0

None

JOHN YOTAS 
Rating:
4.0

Customer did not leave a comment.

JACKIE ALEXANDER 
Rating:
5.0

Customer did not leave a comment.

Marg LeBlanc 
Rating:
5.0

Customer did not leave a comment.

crystal hernandez  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

VICTOR ALONSO 
Rating:
5.0

Customer did not leave a comment.

Timothy Knight 
Rating:
5.0

Hiding employees because the ones that were around were working hard

Linda Carter 
Rating:
4.0

All good .... very happy with your team members... check tires on equipment more often...... transporter I rented the tires are running thin and out of balance.... unit vibrates horribly

John Gieder 
Rating:
4.0

Customer did not leave a comment.

Fred Pepin 
Rating:
5.0

Customer did not leave a comment.

JUSTIN MALPHURS 
Rating:
4.0

Customer did not leave a comment.

NICHOLAS BELL 
Rating:
5.0

Customer did not leave a comment.

Sharon Babij 
Rating:
5.0

Customer did not leave a comment.

joe beitzel 
Rating:
2.0

I don’t know what happened or where it happened, but it looked as though the UBox container was dropped, or at least handled very roughly. A good number of my items were damaged, and some were ruined. I have used UBoxes twice before, with no problems whatsoever. I would give 1 star, but the employees were polite. After this experience, I will not use UHaul again.

jeanne marie 
Rating:
5.0

Young lady at front desk was polite, knowledgeable, and very helpful!

maureen mcincyra 
Rating:
5.0

Nothing. It took very little time to sign up and get hooked up and and on my way.

Larry Obernder 
Rating:
5.0

Customer did not leave a comment.

JASON LAFFOSSE  |  First Impressions 
Rating:
1.0

The reservation was for a trailer 4 days and 600ish miles for about $300 to get from Florida to South carolina the car I was towing with had a catastrophic failure about 10 miles away that same day and I ended up having to return the trailer and rent a 10ft truck and a car trailer for $1500. I asked if their was anything they could do about a refund or partial refund for the price of the trailer from the largo store on 66th where I picked up the trailer since I had it for less than a day and put almost no miles on it. I was told the contract said up to 4 days and 600 miles and it was my fault for not using them all and I would probably be charged again for a wrong delivery location. This was such horrible service for something that turned out in uhauls favor. They went from $300 to $1500 and could have easily refunded or just charged the 1 day fee instead of making zero effort to help someone who's now spent $3800 with them in the past month after a previous trip.

Shane Armenta 
Rating:
5.0

Everything was fine. My wait was minimal but they kept me informed about the progress of my car. Everyone was very nice.

Pat Touchton 
Rating:
5.0

Very fast and accurate service. Making an appointment will be in and out. Thank you five star.

JOSEPH CASSIDY 
Rating:
5.0

Customer did not leave a comment.

Paul Edwards 
Rating:
5.0

Windshield fluid. And a/c lacking. However clean and efficient for what I needed. 10 inch has no ramp on truck. Do 15 for ramp. 😃

Louisa DiGennaro 
Rating:
5.0

The staff were all great. Professional and friendly.

Thomas Elder 
Rating:
5.0

Great people there. Terry, Melissa both went above to help me thru the process

John Thrumston  |  Online Move In 
Rating:
4.0

Customer did not leave a comment.

Antonio Knox  |  Overall Experience 
Rating:
5.0

The best !

VICTOR ALONSO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RUSSELL ROLAND  |  First Impressions 
Rating:
4.0

Customer did not leave a comment.

Joseph Wilson  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

VICTOR ALONSO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

AMBER HOSLER  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Annette Thalmann  |  Overall Experience 
Rating:
5.0

EVERYTHING WAS NICE & BREEZY. I PUT EVERYTHING ON WHEELS AND MY STORAGE WAS AROUND TWO 2 CORNERS. IN LIKE FLYNN. KUDOS 👏

KEVIN ROBINSON  |  First Impressions 
Rating:
5.0

Quick and easy!

Sheila Davis  |  First Impressions 
Rating:
4.0

I would have been happy with 24 hour access. I was bit inconvenient for me on that part. I would rush to get there to either drop/pickup items from my storage. A previous uhaul had a 24 hour access option.

lisa Farrow  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Kate Petervary  |  Overall Experience 
Rating:
5.0

Everyone from the general manager Rob and down is super helpful great staff and I just I feel comfortable with my belongings there.

Sarah Fadoir  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Raymond Klunk  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

annie cheevers  |  First Impressions 
Rating:
5.0

Friendly service. Convenient location. Recommend.

Frank Galardi  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Dan Zawidski  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Nicole Furlin  |  Online Move In 
Rating:
5.0

Customer did not leave a comment.

Linda Jenkins  |  First Impressions 
Rating:
5.0

Your manager Terry did a great job dialing in my trailer lights so I could rent the hauling trailer. As well as took good care of me in selecting a storage unit.

Steve Corley  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Patriicia Brightbill  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fris Office Outfitters Fris  |  Overall Experience 
Rating:
5.0

Terry and his team were so helpful after a stressful move. They made the drop off of the trailer and moving into the storage unit seamless and hassle free. I would HIGHLY recommend this location! Great team and great leadership from Terry! Thank you!

Jennifer Lamond  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Brandie Friedrich  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

James falls  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

THOMAS SZYMANSKI  |  First Impressions 
Rating:
3.0

No offense, but I don’t recommend any company to any of my friends, I did that a while ago, and it blew up in my face. I was pleased with my experience of moving out. Best wishes to you all.

James Smith  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Robert Olmstead   |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fris Office Outfitters Fris  |  First Impressions 
Rating:
3.0

I was a loyal renter for years. Closed account due to move. Friendly and knowledgeable staff.

lewis chazan  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Regina Bryant  |  First Impressions 
Rating:
5.0

Customer service exceeded and surpassed all expectation Staff helpful kind courteous and fully supportive. Cost reasonable.

Daniel Clemons  |  First Impressions 
Rating:
4.0

Should grant 24/7 access

Shelley Hopkins-Rigg  |  First Impressions 
Rating:
5.0

Just keep up the great job

Paulette Dorner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kariesha Holte  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

Asia Smiley  |  First Impressions 
Rating:
5.0

Awesome

Michael Dillon  |  Overall Experience 
Rating:
5.0

The storage was wonderful

ANTHONY DINARDO  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Victoria Tatum  |  First Impressions 
Rating:
3.0

The only way in the climate controled area is on top of a hill the carts roll away from you n then u gotta hold the cart while you have to enter a code on 2 keypads n then rush before the door closes an u gotta repeat it again there's no loop around so if multiple people are loading or unloading I'm trapped in

Charles Relovsky  |  First Impressions 
Rating:
5.0

Been with U-Haul for 10 years I've never had any problems with them

JOSEPH SENDIO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Antonio Knox  |  First Impressions 
Rating:
5.0

Made my move much easier after 10 hours of driving

ANTHONY DINARDO  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Pat Frontuto  |  First Impressions 
Rating:
5.0

The staff was very friendly and helpful with everything that I needed, and the storage unit was easily accessible and clean the way that companies like that should be. I would recommend this storage unit company to everybody because the prices are good and easy to afford.

George Thrower  |  Overall Experience 
Rating:
2.0

Sucks

Amanda O'Connell  |  Online Move In 
Rating:
5.0

The gentlemen at this particular Uhaul location have attended to my moving and storage needs above and beyond. From honoring my free month of storage after my move to making sure I was able to sign into my unit at 12am at night, they were there. With stand up customer service, well lit and air-conditioned units, on the spot truck availability, hands down Terry and crew are the gentlemen I'd go to see for my Uhaul services.

Matthew Macys  |  Overall Experience 
Rating:
4.0

The only reason I would not give it a full 5 stars is because your phone system is awful, you can’t reach anyone. Instead I had to drive all the way to the store to get questions answered. I set up autopay 4 different times and your system kept kicking me off randomly. The uneasy feeling waiting to see if the money would actually come out was not pleasant.

CRYSTAL FALLOON  |  Overall Experience 
Rating:
1.0

Do your homework on who you're asking to feel something like this out and what you have put them through before you send it

Robert Hunt  |  Overall Experience 
Rating:
3.0

Was moving cross country from Colorado and had reserved the AC first floor room because we were moving large furniture into it. I called multiple times to confirm that it was still available. When we arrived after all day of driving it turns out that the storage we had reserved, for months, was no longer available and that we would have to call around to random storages to find one that is (virtually impossible day of). Called around and there was nothing available. We called back and told them and then they found a storage unit was available on the second floor with AC. They did not tell me that the "second floor" was only accessible by a ladder on wheels. This made moving all of our furniture extremely difficult both in and out. Other than that, everything went great. The employees were very friendly and helpful, though you could tell they were understaffed.

kelly mcLemore  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Adam Ferguson  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Gary Stewart  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Greg Brown  |  First Impressions 
Rating:
1.0

Never answers the phone, not really busy always so not sure why. Stuff got auctioned and they allowed the person who bought it to also take my important paperwork when the GM stated to me that it wasn’t allowed. Still have yet to get my paperwork back. The ball was dropped and no one seems to care everything is just kind of brushed off.

tichina redmond  |  Overall Experience 
Rating:
5.0

The best storage facilities that I have ever had! I would recommend U-Haul to my family and friends. Thank you for all your help.

Kim Brown  |  Overall Experience 
Rating:
4.0

Very convenient and hours to access storage were great. One thing that I didn’t like was the fact the rate changed every month. It started in the $60s and towards the end I was paying $80s. Also I finished my contract 3 days earlier but there wasn’t any adjustments for that.

THOMAS PORFYRIS  |  Overall Experience 
Rating:
3.0

My unit did not smell very good. The back part of the trailer leaked and there was a puddle on my photo boxes. Did not ruin my photos due to packing them in a plastic box.When I mentioned it to the check out person, he was not concerned. The unit was very secure but not well lit. This was my 3rd storage experience and my other 2 were very clean and dry.

Brenda Thomas  |  Overall Experience 
Rating:
5.0

I still have a unit there actually a couple. The staff is amazing always. That's the only reason I chose this location. They do need more lighting on back units by the rocks but other than that great location

ROBIN SHELLEY  |  Overall Experience 
Rating:
5.0

Very helpful

Adam Ferguson  |  First Impressions 
Rating:
4.0

Easy

Annette Thalmann  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

BRIAN WORTHY  |  Overall Experience 
Rating:
3.0

It was nice having a unit there but had to move and go bigger for the price. Thank you for being of help..

Ashley Clark  |  Overall Experience 
Rating:
5.0

She was very easy to do business with. She explained the whole procedure and showed us all the steps in an understanding way. Thank you.

Brenda Thomas  |  First Impressions 
Rating:
5.0

Gentleman at counter even help me with an entertainment center carrying it in as I was by myself,,,,,5 stars pleasant first experience

Thomas Keating  |  First Impressions 
Rating:
2.0

Customer did not leave a comment.

ashley gilmore  |  Overall Experience 
Rating:
5.0

Uhaul offered lot more storage for your money, then what I had previously experienced with another storage facility. The non air conditioning units was not dusty with bugs but very clean and air tight. I will definitely use uhaul storage again and refer all I know. Thanks for a great experience which is a rare find these days.

Daphne Hines  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Fallon Floyd  |  First Impressions 
Rating:
1.0

Customer did not leave a comment.

SEBASTIAO FERREIRA  |  Overall Experience 
Rating:
3.0

Customer did not leave a comment.

LELAND SNELL  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

amdrea demeter  |  Overall Experience 
Rating:
2.0

They never answer phone or emails and my account was messed up from the beginning. I sent several emails and so did my son . I have never had such problems with a U-Haul in my life. My son went in to pay our bill in September and had to wait over 30 minutes in lobby and then he asked for a receipt and waited again for at least 15 minutes said he would email and close it out but it never happened.

Michelle Dickey  |  Overall Experience 
Rating:
5.0

Elijah your employee is a huge asset to your company for the fact that he gives above and beyond help with your customer. I am in a very stressful situation and he was so pleasant and informing and very kind to me in this sensitive situation I'm in. He's an absolute gentleman in this crazy world we are in today.

Janette Valentin  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

RAMONITA GALARZA  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Crystal Stiner  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Paul Sanders  |  Overall Experience 
Rating:
4.0

Contacting the store on 66th Street and Ulmerton is next to impossible.

Stacey Folker  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

jeffrey kim farrow  |  Overall Experience 
Rating:
4.0

Sliding door access card doesn't work 1st all time takes 2-3 times to open. Lighting in space not working. Common area lighting turns off. Locker too far from sensor. Mentioned to staff said that area was an addition and that's the way it is. Safety concern too dark and tripping hazards

David emery  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Steve Fine  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

JAMES KEIDERLING  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

Shanice Kitchen  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

MARK Mims  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

MATTHEW GETTINGS  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kristin White  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Terry Lowery  |  Overall Experience 
Rating:
3.0

The only issue I had was that I had to cancel the unit 3 times after receiving late fee notice and then a lein notice (on a empty unit).. uhual customer service finally resolved the issue for me.

Tina Saylor  |  Overall Experience 
Rating:
5.0

Only issue was we purchased a U-Haul disc lock as we were advised to, but that lock was incorrect for our unit which we didn't realize u til after hours.

MERISSA SMITH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Chan Rose  |  First Impressions 
Rating:
3.0

Customer did not leave a comment.

annie cheevers  |  Overall Experience 
Rating:
5.0

Safe and clean storage unit. Staff exceptional.

diane luisi  |  Overall Experience 
Rating:
5.0

I was pleased with the condition of the facility. It was in very good repair, it was very clean, and the climate control was very evident. I found it to suit my needs very well. The location is excellent!

Michael Ellis  |  Overall Experience 
Rating:
1.0

I literally felt that the customer service was poor got a lock on my storage unit for no reason mistake of one of the representatives that work there and she started to argue I made a video of her she should be in jail not trustworthy

Anilia Peruchet  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Tim Faulkner  |  Overall Experience 
Rating:
5.0

The team is friendly, knowledgeable and very accommodating. I had a very last minute need, and they met it perfectly! Thank you all!

Michael Ellis  |  First Impressions 
Rating:
5.0

Quick service and very thorough.

CRYSTAL FALLOON  |  First Impressions 
Rating:
5.0

Super nice people. Thanks for helping me get the best size storage based on partial information and not just saying get a big one. Excellent job!

Tim Faulkner  |  First Impressions 
Rating:
5.0

David and the rest of the staff were great to work with. They all do an amazing job.

RD Blankenship  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

Frederick Randolph  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

Sohanyi Golice  |  First Impressions 
Rating:
5.0

Terry was a great help

STEPHEN LOUD  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Katie Ommanney  |  Overall Experience 
Rating:
5.0

The staff was friendly courteous and extremely helpful

scott stipetic  |  First Impressions 
Rating:
4.0

Very helpful and friendly staff

Rhonda Panda  |  First Impressions 
Rating:
5.0

I can't thank the stuff enough for always being professional and Advising me in my storage and moving needs. You should always go with the U-Haul boxes and the U-Haul packing material ! just saying... I'll definitely use this facility if I need to store again...

fernando hoyos  |  Overall Experience 
Rating:
5.0

Customer did not leave a comment.

ariel boykins  |  Overall Experience 
Rating:
5.0

Everyone and everything was great about my experience was perfect! Courteous , friendly and very helpful staff!

Thomas Frazier  |  Overall Experience 
Rating:
4.0

Customer did not leave a comment.

GLENDA RANDOLPH  |  First Impressions 
Rating:
5.0

Customer did not leave a comment.

Kevin Prisco  |  Overall Experience 
Rating:
4.0

Excellent Service and though it's an additional $10/month for 24hr Access it's worth having. The only downsode, at least for the smaller units, is that there is no elevator (not many steps at least)

Chris Holder  |  First Impressions 
Rating:
4.0

Great customer service from all of the staff. I would recommend this location to all of my family and friends.

rudolph Jones  |  First Impressions 
Rating:
5.0

Excellent interaction with the staff, highly recommended.

Scott Dansdill  |  Overall Experience 
Rating:
5.0

Renee was the most pleasant and professional uhaul representative that I have ever dealt with. She was cheerful and accommodating and very knowledgeable. She was so helpful, she’s a keeper 🙂

Patrick Randall  |  First Impressions 
Rating:
5.0

Great

richard blair  |  Overall Experience 
Rating:
5.0

Joe was amazing I was given 4to6 weeks2live he helpedme my storageunit 4my kids&and I’m very thankful for Joe 5*****& Debt Free 4 my kids.Santa Joe the kids said.

Bree Mason  |  Overall Experience 
Rating:
1.0

Waited 1 hour past the stores opening time for someone to show up and open the store. The unit we had rented was suppose to be large enough to hold the furniture from a 2 bedroom apartment. No way!

William Edwards  |  First Impressions 
Rating:
5.0

None

Tammy Evans  |  Overall Experience 
Rating:
5.0

Joe is awesome

joe terranova  |  Overall Experience 
Rating:
4.0

nice service

Gary Williams  |  Overall Experience 
Rating:
2.0

There was rat droppings over everything and roaches were seen in the building. Staff was scarce when trying to check out for good.

megan hall  |  Overall Experience 
Rating:
5.0

Joe was very helpful with everything I needed

josh crist  |  First Impressions 
Rating:
5.0

UBox was delivered and picked up promptly by Nikki.

George Gevo  |  Overall Experience 
Rating:
5.0

It was a pleasure to have done business at this facility. The products, services, and staff are awesome!

JAMES CHARTIER  |  Overall Experience 
Rating:
2.0

I was happy when I placed my reservation, upon arrival though I discovered that the unit reserved for me was occupied by a former customer. This required me to take a unit upstairs instead of down st

Sheldon Duncan  |  First Impressions 
Rating:
5.0

Very professional and great service

don gaesser  |  Overall Experience 
Rating:
5.0

I didn't use the facility but rather had a u-box delivered. The staff were very professional and client-facing. Would recommend to anyone as an alternative to other pod like products or trailer.

kathleen hill  |  Overall Experience 
Rating:
5.0

Great experience and was so helpful with moving state to state.

Sarah O'Connell  |  Overall Experience 
Rating:
2.0

One was rude to hang up phone. I gave direct instructions to deliver & someone is waiting and they delayed for 3 days. The truck destroyed lawn with truck which wasn't needed. some staff knew nothing

George Kiriakopoulos  |  Overall Experience 
Rating:
5.0

Nicole was so helpful. The whole process was very smooth.

Cathy Curtis  |  Overall Experience 
Rating:
5.0

Very nice and informative staff

Kaleena Redmond  |  First Impressions 
Rating:
4.0

At first, the young man that was helping me said he could not change the date that I wanted my Uboxes delivered. He eventually figured out how to do it. Nikki delivered them the next day.

Nathan Tanaka  |  Overall Experience 
Rating:
5.0

Excellent staff, well maintained, highly recommend this location. Left another well known storage facility / competitor due to poor management and from Day 1 with this Uhaul location I was impressed!

Kenneth Boggus  |  Overall Experience 
Rating:
5.0

Excellent customer service

Janice Gore  |  Overall Experience 
Rating:
5.0

Excellent customer service

Janice Gore  |  Overall Experience 
Rating:
5.0

Staff went above & beyond to help with coordinating pick up of the containers etc.

Janice Gore  |  Overall Experience 
Rating:
1.0

Delivery of uboxes was never on time. Nearly delayed the sale of my home. Will never recommend

natalie co  |  Overall Experience 
Rating:
5.0

The staff was always very helpful and kind. When I was moving out of my unit they even offered to assist me.

Erica Donaldson  |  Overall Experience 
Rating:
5.0

The staff was polite, friendly, and professional!! They helped me to make my use of the facility easy and productive. I would highly recommend this U-Haul facility to any prospective customer.

mark foti  |  Overall Experience 
Rating:
5.0

Very helpful and courteous staff headed up by the owner. Definitely recommend.

Alex Beck  |  Overall Experience 
Rating:
4.0

The delivery drivers were awesome!!

Galdina Valencia  |  Overall Experience 
Rating:
5.0

.

GARY EPPINGER  |  Overall Experience 
Rating:
5.0

.

GARY EPPINGER  |  Overall Experience 
Rating:
5.0

Everything was great. Thank you

jenny fowler  |  Overall Experience 
Rating:
2.0

Need other options in the questionnaire. We did not use the facility but the POD. The POD was pickup from Co.without any notification. The delivery was very late. No one called to update. Never again

Jazmeen Sule  |  Overall Experience 
Rating:
2.0

took 75 phone calls to get our pod delivered, a week late and after sitting the location for nearly 4 days. Delivery was promised between 10-2 and finally showed up at nearly 6pm. My wife was angry.

Scott Barney  |  Overall Experience 
Rating:
4.0

Delivery was on time Pick-up was also You should include drop off and pick up in the advertised price online 180$ in Tustin,California and 80$ in Seminole Florida.It should be door to door . I did

Kevin Hodson  |  Overall Experience 
Rating:
5.0

recommend this U-Haul Storage Facility to a friend

Istvan Baka  |  Overall Experience 
Rating:
5.0

Love U-Haul.

Marlaina Miller  |  Overall Experience 
Rating:
4.0

need more space for comments! broken lock. broken leaded glass lamp shades. all good except driver who picked up box RUDE. after spending $1300. i expect MORE. would use again.

Matthew Mahoney  |  Overall Experience 
Rating:
5.0

Everything went pretty smoothly. Would use them again.

Sandra Franco  |  Overall Experience 
Rating:
5.0

Everyone there was extremely helpful and nice

Jessica Bieber  |  Overall Experience 
Rating:
5.0

Good uhaul

THANH DAO  |  Overall Experience 
Rating:
5.0

The U-boxes were picked up on time and delivered when requested. There was no damage to any of the contents and I could not ask for more friendly and competent associates.

John Slauter  |  Overall Experience 
Rating:
5.0

Service was perfect. Right on schedule. Very happy.

patricia lacasse  |  Overall Experience 
Rating:
5.0

Vickie was so helpful. She went out of her way to help me find my tag registration that i had accidentally put in my ubox. Great crew at this location.

JEFFREY MCDANIEL  |  Overall Experience 
Rating:
4.0

Completed a U box move between Philadelphia PA and Largo FL using EZ Move helpers. The move was completed on schedule without loss of property and I am very satisfied. No = site not visited.

patricia hanratty  |  Overall Experience 
Rating:
5.0

Everything was seamless:

Carolyn Sweet  |  Overall Experience 
Rating:
5.0

First time moving and user of U-Haul. Great experience.

Jack McAllister  |  Overall Experience 
Rating:
5.0

EXcellence

Carla Ewald  |  Overall Experience 
Rating:
5.0

Every thing was great,

gabrielle benner  |  Overall Experience 
Rating:
4.0

not 5 stars for one reason, the creditcard reader took 4 try’s to work. The man checking me out was kind and apologized for the inconvenience, stating it often breaks but higherups won’t replace it

Caleb Rahz  |  Overall Experience 
Rating:
5.0

Excellent customer.service, friendly staff, easy process. Highly Recommended

Kenneth Boggus  |  Reservation 
Rating:
5.0

Greatfacility, great service!

JANNAR DAVIS  |  Overall Experience 
Rating:
4.0

All staff were pleasant and helpful. Joe was outstanding. I would definitely recommend this facility and Uhaul in general.

Brian Maguire  |  Overall Experience 
Rating:
5.0

Very good

Michael Song  |  Overall Experience 
Rating:
4.0

Good job

James Rieffel  |  Overall Experience 
Rating:
4.0

Good experience working with the company as I move across the state.

Regina Harris  |  Overall Experience 
Rating:
5.0

Rented a pod to hold kitchen cabinets. It kept them clean and dry for 6 months! Thank you!!!

Linda Hill  |  Overall Experience 
Rating:
5.0

Great!!!

Karl Kohrt  |  Overall Experience 
Rating:
1.0

I selected uhaul to assist me with my move to Clearwater FL was a big mistake My ubox was late by 8 days but one of my ubox was shipped to the wrong city & I had to drive 8 hours to get it Bad service

GILBERTO ROSARIO  |  Overall Experience 
Rating:
5.0

Great concept and personnel. I have already recommended this service to others. Thank you!!

Julie Mastry  |  Overall Experience 
Rating:
5.0

The team was very responsive to my calls and had absolutely NO problems at all which is very refreshing. Thanks!

Erica Skog  |  Overall Experience 
Rating:
1.0

No communication what so ever! Pods came w/bugs and wet pads.. was told I would get a refund for the delivery but was charged due to them arriving 2.5hrs late I will call corporate and BBB

Giovanna Danapas  |  Overall Experience 
Rating:
5.0

Staff was very helpful, professional, and friendly.

Denise Landay  |  Overall Experience 
Rating:
5.0

The use of a U-Haul Box exceeded my expectations! ALL of the personal, both on the telephone and delivery/pick-up of box, were efficient and polite. I would use again and recommend to others.

James Day  |  Overall Experience 
Rating:
5.0

Very good way to ship and send large household items for family members, would be great for moving. Very fast, accurate and secure! Great value for the price!

michelle ohnemus  |  Overall Experience 
Rating:
4.0

Received email that U-box had arrived but when I called to ckeck they had no record of it. After a fearful day it was located and everyone was very helpful and accommodating.

Janice Dawe  |  Overall Experience 
Rating:
4.0

Good

julianna malinowska  |  Overall Experience 
Rating:
5.0

We rented a UBox for a garage project. The box arrived on time and was picked up when asked - even with a change in the date for pick up. It was easy and secure.

Angela Brigato  |  Overall Experience 
Rating:
3.0

My "no" answers are really N/A. I never visited facility. Had truck delivery of uBoxes. Was hard to get correct number to contact facility and received no call when boxes arrived as stated in email.

Robert MacDiarmid  |  Overall Experience 
Rating:
5.0

Very convenient

Clair Volding  |  Overall Experience 
Rating:
5.0

Excellent staff! Professional, courteous and patient. I hope they are paid well..it would be money well spent. I will spread the word'! Thank you

Maureen Wehbe  |  Overall Experience 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Self-Storage

    We have the most coverage in North America!

  • U-Box® Containers

    We ship across town or accross the world!

  • Moving Supplies

    We sell hundreds of products to make moving easier!

  • Trailer Hitches

    U-Haul is North America's #1 hitch installer!

  • Propane

    Propane service delivered straight to your door!

  • Trucks for Sale

    We have the largest selection in the industry!

Back
To Top