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MARTIN JCustomer Reviews for U-Haul Moving & Storage of Largo
Testimonials From Recent Customers
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Special thanks to Michael and the rest of the staff for a stress free move! ~ Korinne
Korinne W | Overall ExperienceGreat friendly service! Thank you!
Lauren CHad other people that left garbage at dumpster that were moving into a ubox same day/time and acted like it was us "NO" check the tape and not blame because you decide to check stuff when the rightfully pole are there. P.s. on the yes and no answers should have comments or other or in-between answers
HEATHER B | First ImpressionsFirst of all without writing a book,I was supposed to pick up this var hauler at the Palm Harbor location and it was verified 3 times that it would be available and ready. Got a message that the trailer is not there?And it was at a another location where I had to go further down to pick up the trailer. The communications with U Haul is very poorly organized. I was quoted a price and when I went down to the other location.I got a different price, at least I was able to conflict that price and get it.What it was supposed to be. Then they said are you coming to get the trailer at the 1 pm. appointment, the appointment was supposed to be for 4 PM. The customer service needs to heavily improve and also with employees attitudes. The one compliment I can give is to a dispatcher that I called so that I can change to another drop off location and they were very helpful.
DAVID SThe shipping dates and times were not accurate. The staff had the wrong pick up date prior to my arrival and then the truck I reserved was not available. The box was not ready and I had to wait over an hour. During the transport the box became unsecure (one mile) and I had to slowly get to me destination. The box was screwed shut as the staff failed to remove. I had to wait an additional hour for them to come and secure the box and remove the screws. Horrible experience
Sammy SThe app is pointless. It doesn't work. It has never worked as far as I know. And I get charged a fee for not scanning in my return? Come on now. That's ridiculous and you know it.
ROBERT DThe woman who picked up our container in Largo and Sabrina, the woman who dropped off/picked up our container in Utah were both amazing! Everyone I spoke to on the phone were always helpful and friendly. I also used Zippy Shell this move and have hated my experience with them.
katy nComputer system was not working. It took over 1/2 hour to pick up a trailer - even after doing all the "pre-checkin" It is not the fault of this location, but a UHaul issue. The staff did their best given the situation
Kevin TAll the employees were friendly helpful and knew what to do and how to do it! Made it an easy day for me! Many thanks!!!
PHILIP CVery good experience
SAMUEL R | Overall ExperienceBetter explain process for drop off at contracted locations during initial rental process.
WILLIE DIssues with getting access to boxes initially, also rude employees, and boxes were not taken down when we provided 24hr notice
Emily ZI couldn't be happier with your service and your staff and all the people and the people that brought the containers. They were so thoughtful and ask questions and so helpful. I will recommend you to everyone. I know that's moving. He did a great job and thank you for all your service for helping me get this taken care of.
Kathleen BStaff always friendly and helpful
Curtis M | Overall ExperienceJust a great experience overall, friendly and prompt service in person and on the phone!
Stan NIt was nice doing business with Uhaul.
SAMUEL R | First ImpressionsDifficult to access when coming from the south. Traffic backs up at the intersection and prohibits a customer from making a u-turn.
WILLIAM SAwesome experience!!!! Everyone was helpful, knowledgeable and friendly.
teresa dUnfortunately, I have to say that the ready to go boxes weren't clean when I received them. Old labels were still attached to several as well as dirt or residue from previous moves were inside almost each one. The lids of some were also dirty. I had to vacuum each bin to ensure my items weren't on top of dirt. The staff however were great! Each person I interacted with was very friendly and helpful. The bins needing to be clean was a minor inconvenience for me as the bins did what I needed, and they may have been accidentally neglected due to when they were returned and when I requested them.
Jenelle TWonderful experience. Great service
Louise WFriendly people. They give great service hooking everything up and explaining rental in depth to avoid additional charges. The process was very efficient and organized.
DANIEL Mthis was a great experience. The dollar value, attention to service, ease of changing dates, etc was superb. Highly recommend U-Box services and the staff at Largo.
Sam BEverything was great people very nice
ROBERT SNo moving blankets were provided on delivery.
Lisa NExcellent customer service all around from pick up to drop off. High level of communication so we knew where things were at throughout the entire process. Would definitely use again in the future.
Gary PFast and so polite
Irene GEasy, in & out
RICKEY LEveryone was amazingly competent, kind and helful - Emily, Lori, Liz, Misty and Vanessa. These women rock! I hope you know how forunate you are Uhaul. And congratulations on hiring them. I am very impressed with Uhaul so far!!! Gracias.
Gail MIt's always a pleasure to work with the employees at this location.
SUSAN AJust a bit busy at time of my appointment so not real clear who was next.
KEVIN GLiz was amazing when she helped me for drop off and pick up.
Olivia MYour service was impeccable from A to Z on this U-haul box process. Very communicative, very organized! Everyone I spoke to on the phone and met in person was helpful and friendly. Gracias.
Suzana SI was surprised my pick up of the container was $150, when I was told it was supposed to be $125....the drop off and pick up was excellent with the ladies!
Karen FExcellent service all around
Peter BThe stering of the truck was not safe to drive, felt lose and hard to drive.
DANIEL IHire some help. Mike was absolutely outstanding. He seemed to perform 3 tasks at once and still remained professional and courteous. Returning the equipment as just as taxing as there seemed to be little staff for the vol7me of traffic.
HENRY DDidn’t use furniture pads had my own
Holly DThe following is what I posted on Google regarding my experience: I have used this specific U-Haul location several times over the years, mainly for truck rental. This time I needed a "hitch" put onto my car. For those who do not know, the hitch on a car/truck is what you need in order to connect trailers, certain bike racks, etc. to your car. In doing my due diligence I called other shops that would install a hitch on my car. Their prices were so high my jaw dropped plus not one seemed at all interested in gaining my business. Then I called U-Haul Moving & Storage of Largo, in specific the facility at 13564 66th ave. in Largo. The fee they quoted and the way they spoke to me was almost too good to be true. I recalled how good they have been to me with rentals so my hesitation went away. Even called a friend who worked at a local high-end bicycle shop, and asked who they recommended to customers who needed a hitch. Was not surprised when he told me they sent people to the same U-Haul so, decision made. Called and spoke with several individuals, all great. Rich was the one who took personal responsibility for taking care of me from start to finish and was tremendous. He even suggested a better date/time scenario for me that worked perfectly with my schedule. Upon arrival everyone I worked with went above and beyond for me. The mechanic who installed the hitch even showed me ways to attach my bicycle rack so that I would have an even better experience using it. Who does all of that these days, and at the most reasonable price, plus tremendous service? Only one that I know of when it comes to truck rental and other services like what I needed, U-Haul Moving & Storage of Largo. Thank you everyone at U-Haul, you made my day!
DALE WThe manager here is far from a leader and her behavior/attitude needs to be made aware to the highest level possible. Every party that referred me has had a bad experience because of her. Happy to discuss this further - Daniel was great!
Rachel L | First Impressionsgreat personality
SCOTT EThe trailer was awesome and the price couldn't be beat and the people were courteous and friendly
Dennis EThe drop off location is just bizarre and there's nobody there it's just a parking lot with a key box and an app asking u to take 40 pictures. When u pay this kind of money it should be more convenient
CHRISTOPHER SI am very happy with uhaul. Been with them fir tears
JOSEPH S | Overall ExperienceWindows were filthy and the interior needed a wipe down. We were told we needed a usb adapter, so bought one from them only to find one built into the vehicle! Pretty cheesy way to make a sale? Got zero instructions for the vehicle and trailer! Also they tried to get me to come back for the trailer after I loaded the truck sighting safety concerns. In reality they didn't have the trailer dug out. It's bad enough I had to travel 3 towns over from where I asked to pick up but then being asked to come back later was BS! I told them just give me both now which they did.
ROBERT MThey were closing when we got there so they wanted me to do the drop off by app but I asked them if they can please do it for me they said they could do it next morning since they were closing down
ROXANA LA little slow and understaffed but other than that, good. Forgot moving pads in truck to give to me and already paid for them.
KATHLEEN CMore clear upfront about dumpster usage to avoid confusion at then end of a loooong day.
BRENDA LVery easy to rent trailer and staff was very helpful all through process. Recommend 100%
EDWARD TWe were double booked, we had to drive around finding a truck, pads and appliance dolly. If we hadn't checked the day before, we would have been screwed the day since we had helpers coming to help us load the truck. We were not given extra milaeage for the driving around we ad to do and no compensation for the terrible experience. This is the last time we will use U-Haul. Service has gone downhill and this is the second time equipment was not available as scheduled. We scheduled this rental 30 days out and to have it be double booked is BEYOND acceptabl. Then to top it off WE had to do the legwork to find equipment and go get it! Never again. Screw me once shame on you, screw me twice shame on me, we wont be doing this again!
Troy TGreat staff and always helpful!
Patty B | Overall ExperienceVery good Customer service
WALTER CGreat people, professionally ran!
BARRY PSlow yard guys, on the phone. One girl doing everything.
RICHARD PWe originally tried to book this online. We were given an address to pick at (Hitch World) which on moving day, did not have a truck for us. We were also informed Usual would call us the night before to arrange the pickup. We did not receive a call. Luckily, the guy at HitchWorld told us where we could go to get a truck. A bit frustrating and confusing and we lost about 30 minutes or time.
GREGORY MBetter signage from the road for equipment pickup and return
Mark PAll the staff members were very helpful and knowledgeable. It was a pleasure dealing with all of them. We will be back for sure!!!
James G | Overall ExperienceThe staff was the most helpful and kind store we have ever been to. Good job!!!
James G | First ImpressionsStaff was not only professional but quite helpful & friendly. I always have used U-Haul for moving & storage.
KATHLEEN W | Overall ExperienceThe entrance to the storage facility requires difficult backing between store front and HWY 19. Not an easy task for even a well experienced trailer puller!
C'ara F | Overall ExperienceTire blowout on trailer rental. Waited 6 hours for replacement
Ronan R | Overall ExperienceMichael was very helpful knowledgeable and explained all in detail. Excellent customer service
PAULINE P | First ImpressionsOverall great experience from start to finish.
Belinda W | Overall ExperienceVery friendly knowledgeable staff. Storage and truck rental's were both effortless and expedited. There was a couple behind me waiting and I did not feel rushed or slacked in service to accommodate the waiting customers which happens so often during these types of processes. Returning the truck was equally effortless. Thank you! Uhaul
Belinda W | First ImpressionsI "moved in" to the storage unit on 6/4. During the move in process, we changed from one unit to another. I purchased insurance, and got a less expensive unit based on the amount of items I had to store. This seemed to be particularly difficult task to complete. That was frustrating. on 6/11, the location reached out to me to see if I was in the original unit, or if I had taken the second unit. They didn't have their paperwork in order. They cut the lock off my unit to see if there were things stored there and they called me after. I went in to retrieve the new keys for the new lock, and to get a copy of my corrected paperwork. Now I don't have insurance because if I want insurance, because it's a different unit, I would have to pay for it again. This is such a load of crap - you should have gotten this right the first time. I have had so much trouble in general with uhaul over this move - I am not sure I would ever want to use the organization again as a whole. The only thing they said was, well at least you got your free time extended for a week since it was put in wrong.
B m | First ImpressionsThe Team you have at the largo store go out of their way to help you. YOU corporate people need to pay them more they are understaffed and work well with it. !!! Great team and I am sure they have not been appreciated by any corporate people.
Sarah F | Overall ExperienceFolks managing the place is very helpful, friendly and professional albeit that the turnover is slightly high. Place was well maintained; clean and well lit. Used the storage for slightly more than 2 years and no issues throughout the time. I enrolled in auto-pay, but the price went up slightly each year, like 5% perhaps. I'd use the facilities again, if need to. Thanks for your help !!
Yee L | Overall ExperienceI definitely recommend U-Haul. They are the best.
Clarabella V | First ImpressionsTerry was helpful and patient.
Dujuan T | First ImpressionsTerry and his staff were amazing to work with.
John T | Overall ExperienceGreat people there. Terry, Melissa both went above to help me thru the process
John T | Online Move InThe best !
VICTOR A | First ImpressionsEVERYTHING WAS NICE & BREEZY. I PUT EVERYTHING ON WHEELS AND MY STORAGE WAS AROUND TWO 2 CORNERS. IN LIKE FLYNN. KUDOS
KEVIN R | First ImpressionsQuick and easy!
Sheila D | First ImpressionsI would have been happy with 24 hour access. I was bit inconvenient for me on that part. I would rush to get there to either drop/pickup items from my storage. A previous uhaul had a 24 hour access option.
lisa F | Overall ExperienceEveryone from the general manager Rob and down is super helpful great staff and I just I feel comfortable with my belongings there.
Sarah F | First ImpressionsFriendly service. Convenient location. Recommend.
Frank G | Overall ExperienceYour manager Terry did a great job dialing in my trailer lights so I could rent the hauling trailer. As well as took good care of me in selecting a storage unit.
Steve C | First ImpressionsTerry and his team were so helpful after a stressful move. They made the drop off of the trailer and moving into the storage unit seamless and hassle free. I would HIGHLY recommend this location! Great team and great leadership from Terry! Thank you!
Jennifer L | First ImpressionsNo offense, but I don't recommend any company to any of my friends, I did that a while ago, and it blew up in my face. I was pleased with my experience of moving out. Best wishes to you all.
James S | Overall ExperienceI was a loyal renter for years. Closed account due to move. Friendly and knowledgeable staff.
lewis c | Overall ExperienceCustomer service exceeded and surpassed all expectation Staff helpful kind courteous and fully supportive. Cost reasonable.
Daniel C | First ImpressionsShould grant 24/7 access
Shelley H | First ImpressionsJust keep up the great job
Paulette D | First ImpressionsAwesome
Michael D | Overall ExperienceThe storage was wonderful
ANTHONY D | Overall ExperienceThe only way in the climate controled area is on top of a hill the carts roll away from you n then u gotta hold the cart while you have to enter a code on 2 keypads n then rush before the door closes an u gotta repeat it again there's no loop around so if multiple people are loading or unloading I'm trapped in
Charles R | First ImpressionsBeen with U-Haul for 10 years I've never had any problems with them
JOSEPH S | First ImpressionsMade my move much easier after 10 hours of driving
ANTHONY D | First ImpressionsThe staff was very friendly and helpful with everything that I needed, and the storage unit was easily accessible and clean the way that companies like that should be. I would recommend this storage unit company to everybody because the prices are good and easy to afford.
George T | Overall ExperienceSucks
Amanda O | Online Move InThe gentlemen at this particular Uhaul location have attended to my moving and storage needs above and beyond. From honoring my free month of storage after my move to making sure I was able to sign into my unit at 12am at night, they were there. With stand up customer service, well lit and air-conditioned units, on the spot truck availability, hands down Terry and crew are the gentlemen I'd go to see for my Uhaul services.
Matthew M | Overall ExperienceThe only reason I would not give it a full 5 stars is because your phone system is awful, you can't reach anyone. Instead I had to drive all the way to the store to get questions answered. I set up autopay 4 different times and your system kept kicking me off randomly. The uneasy feeling waiting to see if the money would actually come out was not pleasant.
CRYSTAL F | Overall ExperienceDo your homework on who you're asking to feel something like this out and what you have put them through before you send it
Robert H | Overall ExperienceWas moving cross country from Colorado and had reserved the AC first floor room because we were moving large furniture into it. I called multiple times to confirm that it was still available. When we arrived after all day of driving it turns out that the storage we had reserved, for months, was no longer available and that we would have to call around to random storages to find one that is (virtually impossible day of). Called around and there was nothing available. We called back and told them and then they found a storage unit was available on the second floor with AC. They did not tell me that the "second floor" was only accessible by a ladder on wheels. This made moving all of our furniture extremely difficult both in and out. Other than that, everything went great. The employees were very friendly and helpful, though you could tell they were understaffed.
kelly m | Overall ExperienceNever answers the phone, not really busy always so not sure why. Stuff got auctioned and they allowed the person who bought it to also take my important paperwork when the GM stated to me that it wasn't allowed. Still have yet to get my paperwork back. The ball was dropped and no one seems to care everything is just kind of brushed off.
tichina r | Overall ExperienceThe best storage facilities that I have ever had! I would recommend U-Haul to my family and friends. Thank you for all your help.
Kim B | Overall ExperienceVery convenient and hours to access storage were great. One thing that I didn't like was the fact the rate changed every month. It started in the $60s and towards the end I was paying $80s. Also I finished my contract 3 days earlier but there wasn't any adjustments for that.
THOMAS P | Overall ExperienceMy unit did not smell very good. The back part of the trailer leaked and there was a puddle on my photo boxes. Did not ruin my photos due to packing them in a plastic box.When I mentioned it to the check out person, he was not concerned. The unit was very secure but not well lit. This was my 3rd storage experience and my other 2 were very clean and dry.
Brenda T | Overall ExperienceI still have a unit there actually a couple. The staff is amazing always. That's the only reason I chose this location. They do need more lighting on back units by the rocks but other than that great location
ROBIN S | Overall ExperienceVery helpful
Adam F | First ImpressionsEasy
Annette T | First ImpressionsIt was nice having a unit there but had to move and go bigger for the price. Thank you for being of help..
Ashley C | Overall ExperienceShe was very easy to do business with. She explained the whole procedure and showed us all the steps in an understanding way. Gracias.
Brenda T | First ImpressionsGentleman at counter even help me with an entertainment center carrying it in as I was by myself,,,,,5 stars pleasant first experience
Thomas K | First ImpressionsUhaul offered lot more storage for your money, then what I had previously experienced with another storage facility. The non air conditioning units was not dusty with bugs but very clean and air tight. I will definitely use uhaul storage again and refer all I know. Thanks for a great experience which is a rare find these days.
Daphne H | Overall ExperienceThey never answer phone or emails and my account was messed up from the beginning. I sent several emails and so did my son . I have never had such problems with a U-Haul in my life. My son went in to pay our bill in September and had to wait over 30 minutes in lobby and then he asked for a receipt and waited again for at least 15 minutes said he would email and close it out but it never happened.
Michelle D | Overall ExperienceElijah your employee is a huge asset to your company for the fact that he gives above and beyond help with your customer. I am in a very stressful situation and he was so pleasant and informing and very kind to me in this sensitive situation I'm in. He's an absolute gentleman in this crazy world we are in today.
Janette V | First ImpressionsContacting the store on 66th Street and Ulmerton is next to impossible.
Stacey F | Overall ExperienceSliding door access card doesn't work 1st all time takes 2-3 times to open. Lighting in space not working. Common area lighting turns off. Locker too far from sensor. Mentioned to staff said that area was an addition and that's the way it is. Safety concern too dark and tripping hazards
David e | First ImpressionsThe only issue I had was that I had to cancel the unit 3 times after receiving late fee notice and then a lein notice (on a empty unit).. uhual customer service finally resolved the issue for me.
Tina S | Overall ExperienceOnly issue was we purchased a U-Haul disc lock as we were advised to, but that lock was incorrect for our unit which we didn't realize u til after hours.
PAMELA D | First ImpressionsSafe and clean storage unit. Staff exceptional.
diane l | Overall ExperienceI was pleased with the condition of the facility. It was in very good repair, it was very clean, and the climate control was very evident. I found it to suit my needs very well. The location is excellent!
Michael E | Overall ExperienceI literally felt that the customer service was poor got a lock on my storage unit for no reason mistake of one of the representatives that work there and she started to argue I made a video of her she should be in jail not trustworthy
Anilia P | Overall ExperienceThe team is friendly, knowledgeable and very accommodating. I had a very last minute need, and they met it perfectly! Thank you all!
Michael E | First ImpressionsQuick service and very thorough.
CRYSTAL F | First ImpressionsSuper nice people. Thanks for helping me get the best size storage based on partial information and not just saying get a big one. Excellent job!
Tim F | First ImpressionsDavid and the rest of the staff were great to work with. They all do an amazing job.
RD B | Overall ExperienceTerry was a great help
Stephen L | First ImpressionsThe staff was friendly courteous and extremely helpful
scott s | First ImpressionsVery helpful and friendly staff
Rhonda P | First ImpressionsI can't thank the stuff enough for always being professional and Advising me in my storage and moving needs. You should always go with the U-Haul boxes and the U-Haul packing material ! just saying... I'll definitely use this facility if I need to store again...
fernando h | Overall ExperienceEveryone and everything was great about my experience was perfect! Courteous , friendly and very helpful staff!
Thomas F | Overall ExperienceExcellent Service and though it's an additional $10/month for 24hr Access it's worth having. The only downsode, at least for the smaller units, is that there is no elevator (not many steps at least)
Chris H | First ImpressionsGreat customer service from all of the staff. I would recommend this location to all of my family and friends.
rudolph J | First ImpressionsExcellent interaction with the staff, highly recommended.
Scott D | Overall ExperienceRenee was the most pleasant and professional uhaul representative that I have ever dealt with. She was cheerful and accommodating and very knowledgeable. She was so helpful, she's a keeper
Patrick R | First ImpressionsGenial
richard b | Overall ExperienceJoe was amazing I was given 4to6 weeks2live he helpedme my storageunit 4my kids&and I’m very thankful for Joe 5*****& Debt Free 4 my kids.Santa Joe the kids said.
Bree M | Overall ExperienceWaited 1 hour past the stores opening time for someone to show up and open the store. The unit we had rented was suppose to be large enough to hold the furniture from a 2 bedroom apartment. No way!
William E | First ImpressionsNinguno
Tammy E | Overall ExperienceJoe is awesome
joe t | Overall Experiencenice service
Gary W | Overall ExperienceThere was rat droppings over everything and roaches were seen in the building. Staff was scarce when trying to check out for good.
megan h | Overall ExperienceJoe was very helpful with everything I needed
James c | First ImpressionsUBox was delivered and picked up promptly by Nikki.
George G | Overall ExperienceIt was a pleasure to have done business at this facility. The products, services, and staff are awesome!
JAMES C | Overall ExperienceI was happy when I placed my reservation, upon arrival though I discovered that the unit reserved for me was occupied by a former customer. This required me to take a unit upstairs instead of down st
Sheldon D | First ImpressionsVery professional and great service
don g | Overall ExperienceI didn't use the facility but rather had a u-box delivered. The staff were very professional and client-facing. Would recommend to anyone as an alternative to other pod like products or trailer.
kathleen h | Overall ExperienceGreat experience and was so helpful with moving state to state.
Sarah O | Overall ExperienceOne was rude to hang up phone. I gave direct instructions to deliver & someone is waiting and they delayed for 3 days. The truck destroyed lawn with truck which wasn't needed. some staff knew nothing
George K | Overall ExperienceNicole was so helpful. The whole process was very smooth.
Cathy C | Overall ExperienceVery nice and informative staff
Kaleena R | First ImpressionsAt first, the young man that was helping me said he could not change the date that I wanted my Uboxes delivered. He eventually figured out how to do it. Nikki delivered them the next day.
Nathan T | Overall ExperienceExcellent staff, well maintained, highly recommend this location. Left another well known storage facility / competitor due to poor management and from Day 1 with this Uhaul location I was impressed!
Kenneth B | Overall ExperienceExcellent customer service
Janice G | Overall ExperienceExcellent customer service
Janice G | Overall ExperienceStaff went above & beyond to help with coordinating pick up of the containers etc.
Janice G | Overall ExperienceDelivery of uboxes was never on time. Nearly delayed the sale of my home. Will never recommend
natalie c | Overall ExperienceThe staff was always very helpful and kind. When I was moving out of my unit they even offered to assist me.
Erica D | Overall ExperienceThe staff was polite, friendly, and professional!! They helped me to make my use of the facility easy and productive. I would highly recommend this U-Haul facility to any prospective customer.
mark f | Overall ExperienceVery helpful and courteous staff headed up by the owner. Definitely recommend.
Alex B | Overall ExperienceThe delivery drivers were awesome!!
Galdina V | Overall Experience.
GARY E | Overall Experience.
GARY E | Overall ExperienceEverything was great. Thank you
jenny f | Overall ExperienceNeed other options in the questionnaire. We did not use the facility but the POD. The POD was pickup from Co.without any notification. The delivery was very late. No one called to update. Never again
Jazmeen S | Overall Experiencetook 75 phone calls to get our pod delivered, a week late and after sitting the location for nearly 4 days. Delivery was promised between 10-2 and finally showed up at nearly 6pm. My wife was angry.
Scott B | Overall ExperienceDelivery was on time Pick-up was also You should include drop off and pick up in the advertised price online 180$ in Tustin,California and 80$ in Seminole Florida.It should be door to door . I did
Kevin H | Overall Experiencerecommend this U-Haul Storage Facility to a friend
Istvan B | Overall ExperienceLove U-Haul.
Marlaina M | Overall Experienceneed more space for comments! broken lock. broken leaded glass lamp shades. all good except driver who picked up box RUDE. after spending $1300. i expect MORE. would use again.
Matthew M | Overall ExperienceEverything went pretty smoothly. Would use them again.
Sandra F | Overall ExperienceEveryone there was extremely helpful and nice
Jessica B | Overall ExperienceGood uhaul
THANH D | Overall ExperienceThe U-boxes were picked up on time and delivered when requested. There was no damage to any of the contents and I could not ask for more friendly and competent associates.
John S | Overall ExperienceService was perfect. Right on schedule. Very happy.
patricia l | Overall ExperienceVickie was so helpful. She went out of her way to help me find my tag registration that i had accidentally put in my ubox. Great crew at this location.
JEFFREY M | Overall ExperienceCompleted a U box move between Philadelphia PA and Largo FL using EZ Move helpers. The move was completed on schedule without loss of property and I am very satisfied. No = site not visited.
patricia h | Overall ExperienceEverything was seamless:
Carolyn S | Overall ExperienceFirst time moving and user of U-Haul. Great experience.
Jack M | Overall ExperienceEXcellence
Carla E | Overall ExperienceEvery thing was great,
gabrielle b | Overall Experiencenot 5 stars for one reason, the creditcard reader took 4 try's to work. The man checking me out was kind and apologized for the inconvenience, stating it often breaks but higherups won't replace it
Caleb R | Overall ExperienceExcellent customer.service, friendly staff, easy process. Muy recomendable
Kenneth B | ReservationGreatfacility, great service!
JANNAR D | Overall ExperienceAll staff were pleasant and helpful. Joe was outstanding. I would definitely recommend this facility and Uhaul in general.
Brian M | Overall ExperienceVery good
Michael S | Overall ExperienceGood job
James R | Overall ExperienceGood experience working with the company as I move across the state.
Regina H | Overall ExperienceRented a pod to hold kitchen cabinets. It kept them clean and dry for 6 months! Thank you!!!
Linda H | Overall ExperienceGreat!!!
Karl K | Overall ExperienceI selected uhaul to assist me with my move to Clearwater FL was a big mistake My ubox was late by 8 days but one of my ubox was shipped to the wrong city & I had to drive 8 hours to get it Bad service
GILBERTO R | Overall ExperienceGreat concept and personnel. I have already recommended this service to others. ¡Gracias!
Julie M | Overall ExperienceThe team was very responsive to my calls and had absolutely NO problems at all which is very refreshing. ¡Gracias!
Erica S | Overall ExperienceNo communication what so ever! Pods came w/bugs and wet pads.. was told I would get a refund for the delivery but was charged due to them arriving 2.5hrs late I will call corporate and BBB
Giovanna D | Overall ExperienceStaff was very helpful, professional, and friendly.
Denise L | Overall ExperienceThe use of a U-Haul Box exceeded my expectations! ALL of the personal, both on the telephone and delivery/pick-up of box, were efficient and polite. I would use again and recommend to others.
James D | Overall ExperienceVery good way to ship and send large household items for family members, would be great for moving. Very fast, accurate and secure! Great value for the price!
michelle o | Overall ExperienceReceived email that U-box had arrived but when I called to ckeck they had no record of it. After a fearful day it was located and everyone was very helpful and accommodating.
Janice D | Overall ExperienceBueno
julianna m | Overall ExperienceWe rented a UBox for a garage project. The box arrived on time and was picked up when asked - even with a change in the date for pick up. It was easy and secure.
Angela B | Overall ExperienceMy "no" answers are really N/A. I never visited facility. Had truck delivery of uBoxes. Was hard to get correct number to contact facility and received no call when boxes arrived as stated in email.
Robert M | Overall ExperienceVery convenient
Clair V | Overall ExperienceExcellent staff! Professional, courteous and patient. I hope they are paid well..it would be money well spent. I will spread the word'! Gracias
Maureen W | Overall Experience