Experience was all good!!John R.
Customer Reviews for U-Haul Moving & Storage of Lakeville
Lakeville, MN 55044
(Corner of Cedar and County 50)
Servicios en esta ubicación:
- Lun. - jue.:7 a. m. - 7 p. m.
- Viernes7 a. m. - 8 p. m.
- Sábado7 a. m. - 7 p. m.
- Domingo9 a. m. - 5 p. m.
- 12/24/2022: 7:00 a. m. - 3:00 p. m.
- 12/25/2022: cerrado
- Inspección gratuita del remolque
- Devolución del cliente 24 horas
- Almacenamiento de bote
- Almacenamiento de RV
- Almacenamiento de vehículos
Testimonials From Recent Customers
Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.
Great Customer Service store was very CleanLeron B.
El cliente no dejó un comentario.Daniel A.
El cliente no dejó un comentario.Lawrence D.
El cliente no dejó un comentario.Thomas E.
El cliente no dejó un comentario.erin e. | First Impressions
I could not be more pleased with the people of Lakeville U-Haul. I they went beyond to make me feel like an important customerTerry M.
El cliente no dejó un comentario.Patrick H.
This place was a life saver! 7 degrees out and a full trailer with no where to go. They had a unit ready to go in few minutes. Everyone there is really great and accommodating.Scott A.
El cliente no dejó un comentario.Benjamin E.
The most miserable company. It is passed 6 months when I used their terrible services and they are still sending me fake bills. They don't stop doing it no matter how many times I told them their mistake and they don't have a culture of apologizing their blunders. Never ever use their srlervices.Amjad K.
Great experience. No problems. Easy check in and check out of equipment.Gail L.
El cliente no dejó un comentario.Craig C.
El cliente no dejó un comentario.Lafayette T.
El cliente no dejó un comentario.Steven R.
Trailer drop off should be a drive-through process.ROGER J.
El cliente no dejó un comentario.Jesus L.
El cliente no dejó un comentario.Boone S.
Not much. Very prompt worry-free service.Aaron H.
The auto transport trailer looked like it belonged to someone that lived on a wet gravel road. It was very dirty, and caked on. The ratchets for the wheel tie downs did not work very well, it was very difficult to use. I have rented similar trailers from Uhaul in the past, and they have worked very well, so it was not user error. It was due to very dirty and poorly maintained equipment.Nathan S.
I will recommend U-Haul for any storage usage to any of my friends. Thank you for all your help in hospitalityTim G. | Overall Experience
My experience was absolutely amazing. Both gentleman who were working were helpful and very friendly. They showed me how to access my storage units, walked me to them and made sure I fully understood how to lock them. One of the best customer service experiences I've ever had.Michael O. | First Impressions
Awesome. Would do this every time.Neal J.
El cliente no dejó un comentario.Aaron M. | Overall Experience
El cliente no dejó un comentario.Jeremy A.
El cliente no dejó un comentario.GLEN O.
El cliente no dejó un comentario.Thomas H.
Have needed a storage unit for quite some time so we stopped in over the weekend and we were able to get the perfect sized unit for us quickly and easily. Staff was great to work with!Tasha B. | First Impressions
My interaction with KC and all of the U-Haul staff at this location was top notch. Keep up the great work and thank you for everything.Numa S.
Very clean and secure! Better rates than elsewherejill r. | First Impressions
best one in a long timeDavid B.
El cliente no dejó un comentario.joel W.
Easy check out. Easy checkin.DOUGLAS J.
Well done, clean, warm and on time!Wendell A.
Good price and good locationDanielle S. | First Impressions
Every time we have used this location, all was wonderful!!! ¡Gracias!Scott J.
El cliente no dejó un comentario.LENORE K. | Overall Experience
El cliente no dejó un comentario.Kimberly S.
El cliente no dejó un comentario.Patricia G.
El cliente no dejó un comentario.Audrey A. | First Impressions
Everyone was very nice and helpful. Also the nicest uhaul I've ever been in.Richena R.
The Gentleman that waited on us was outstanding and really everyone at this facility and the one in Apple Valley are very good at what they do!!James M. | First Impressions
El cliente no dejó un comentario.Howard S.
El cliente no dejó un comentario.Jeff W.
El cliente no dejó un comentario.Bo S.
El cliente no dejó un comentario.Tania S.
El cliente no dejó un comentario.James C.
Communication about all costs DID NOT happen! On top of finding out the cost to ship my containers only after you had them and that the cost was at least 2 times what everyone else was charging. And then, the containers themselvesâ€¦out of the 5 we had, 3 of them wouldn't shut/close/lock without brute force. And the billing systemâ€¦ it always said I owed something but every time I asked about it, I was told I didn't owe anything. Then after making sure I wouldn't get charged another month rent, I get charged rent by the destination receiving the containers. We are beyond frustrated with this experience.Christie B.
El cliente no dejó un comentario.michelle m. | First Impressions
El cliente no dejó un comentario.Gene S.
El cliente no dejó un comentario.Laurie N.
I would like to be able to call the location directly rather than having to go through an annoying call center!Rick N.
The messages sent to my phone were confusing. When I tried to check in I had to create an account and then it kicked me back to the uhaul.com to start over. Was a waste of time since you are not required to do early check in.DANA M.
The staff were welcoming and accommodating upon my move ~ I am very pleased with my experience and am so happy to have found this place ~ The Manager was very helpful and assisted me greatly ~ in assuring me that my move could take place smoothly and that I could store my belongings safely and securely for long-periods of time ~ Great Customer Care ~ Thank You (!)LEZLI K. | First Impressions
El cliente no dejó un comentario.Daniel T.
Considering the Virus and everthing they hooked it up, and unhooked when I got backDavid T.
The staff was awesome! The network went down and they still made the rental possible. If I need andlything around the twin cities I'll head down to Lakeville.Bridgette M.
El cliente no dejó un comentario.Dennis S.
El cliente no dejó un comentario.Stephen P.
Check in took a long time. U-Haul needs to make opening an account easier.Nancy-Stephen s. | First Impressions
Love this place ! 200 times better than Public Storage. Great customer service above and beyond!david m. | Overall Experience
El cliente no dejó un comentario.Shelly V. | First Impressions
El cliente no dejó un comentario.ERIN S.
Excellent experience! Everyone knowledgeable, efficient and kind. ¡Gracias!Sandy B.
El cliente no dejó un comentario.Vernes K.
El cliente no dejó un comentario.Brenda C.
El cliente no dejó un comentario.Luke N.
This Uhaul by far has the best service and their trucks are always clean. The building is new and they always have a large inventory of supplies. I like that.floyd T.
The customer service there was great. The only thing I would add is that the driver side mirror needs to be tightened and kept moving around. Graciasrandy H.
El cliente no dejó un comentario.Craig S.
All the staff was great! The installation guy was amazing. We would recommend them for sure!Kara C.
El cliente no dejó un comentario.Carrie S.
UHaul is the best company in the US. I seriously cannot say enough good things about your service, your tech, your people. An experience like no otherDaniel W.
El cliente no dejó un comentario.Todd T. | First Impressions
El cliente no dejó un comentario.Casey R.
Brian the Manger when I returned trailer rental was excellent with making things right. Very good Manger and he made me completely satisfiedDonette R.
El cliente no dejó un comentario.lance H.
Just a great service overallMark M.
Excellent customer service!!Gary G. | First Impressions
El cliente no dejó un comentario.hilda m. | Overall Experience
It would bee good to decrease the amount of time required to give notice to access a u box container in storage.Tyler M.
The movers were helpful and courteousDaniel S.
El cliente no dejó un comentario.Cheryl P.
I really liked the storage place my item was protected.Alma A. | Overall Experience
Super friendly and helpful staff. Vehicle was nice and warm and clean when we picked it up. I was clearly the priority for the staff there and that was really refreshing!Kevin S.
El cliente no dejó un comentario.Tom T. | Overall Experience
El cliente no dejó un comentario.Dan M.
Dropping off was simple. Signs directed me to a drop off site. A man came out and unhooked the trailer and I was done.bryan F.
El cliente no dejó un comentario.James E.
Pues creo que tanto el equipo como el personal que atiende es de muy buen servicio..Luis L.
Everything was very good with staff, however, it was disappointing to get a truck with under 1/4 of a tank of gas. To avoid the risk of running out of gas, felt I had to make a stop to get gas before I even loaded up the furniture and then guess how much I would need to add to avoid having to make another stop before returning.Robert F.
El cliente no dejó un comentario.Lisa B. | First Impressions
I cannot remember the customer service persons name working on the morning of 10/12/2022 but she was extremely helpful and made my experience obtaining a storage unit quick and easy.Timothy P. | First Impressions
Extremely helpful staff.Timothy P.
El cliente no dejó un comentario.STEPHEN H. | Overall Experience
El cliente no dejó un comentario.Linda M.
I was charged $250 for issue the applicationARUN M.
El cliente no dejó un comentario.Anthony F.
El cliente no dejó un comentario.Daniel J.
It was goodSAIF S.
The employee was so nice! He saw I was struggling backing the truck in the bay, so he offered to do it - thank you, thank you you, and bless you!Judith L.
I found this U-Haul location very helpful. From the first phone call I made to the owner lending me ratchet straps for the day and the guys hitching up the trailer for me. I will return to your location if I need a U=Haul again.Mark E.
El cliente no dejó un comentario.SOMSACSY K.
El cliente no dejó un comentario.david B.
El cliente no dejó un comentario.James M.
Thank you!!!daniel P. | Overall Experience
El cliente no dejó un comentario.Chase P.
El cliente no dejó un comentario.David C.
Leron was great to work with and friendly environment!TIMOTHY D. | First Impressions
El cliente no dejó un comentario.Joseph R.
Staff was very friendly. Kudos to them for providing great service.Waymond G.
El cliente no dejó un comentario.PAUL J. | First Impressions
The team in Lakeville did a great job helping me get my camper squared away for the winter!SHONE F. | First Impressions
Jessica who delivered and picked up my box in Salt Lake City was great. She went above and beyond to bring my box as close to my apartment as possible. I really appreciated her!Lexie A.
El cliente no dejó un comentario.Ronald H. | Overall Experience
Excellent service and another good experience!Jim P. | Overall Experience
Very Friendly StaffBlake T.
El cliente no dejó un comentario.Blake T.
El cliente no dejó un comentario.Krista A.
We used Uhaul's Lakeville storage through a downsize and move. The location was close to our new home so it was very convenient. The facility was always clean and maintained well, and the security of our belongings was never in question. We would definitely use this facility again if a need arises, and can highly recommend it to friends and family.annette g. | Overall Experience
El cliente no dejó un comentario.Peter E.
El cliente no dejó un comentario.Michael H.
El cliente no dejó un comentario.Samantha J.
El cliente no dejó un comentario.Brian W.
Nothing based on this experience.james P.
El cliente no dejó un comentario.Timothy S.
Had an excellent Uhaul experience. KC was exceptional great with communication and customer service.KYLE S.
Every aspect of this rental was perfect.Kathryn D.
Kjust do the sameGary F.
Tony his mom & all the other workers are awesome very helpful respectful & friendly. That's because of Tony the managerVal G. | Overall Experience
This location is amazing, always clean and secure. Totally different level of service and positive attitude of the employees. Very helpful after a long moving day. I may go visit my locker just to say hi to folks.Sarah T.
El cliente no dejó un comentario.MELISSA B. | First Impressions
El cliente no dejó un comentario.David D. | Overall Experience
Even though I had done everything online I stopped into the office. Casey (AKA Mom) was the best! She made sure everything was in the system correctly and gave us a tour of the facility and took us up to our unit. Wow is that place great. Our daughter is moving home and I feel very secure having her go in and out with all the security checks and balances in place. Casey introduced us to Tony the location manager. It is very clear Tony takes a great deal of pride in caring for the location. He and his team were pleasant and very professional. I could not recommend this location more...I was VERY impressed.Kerry T. | Online Move In
El cliente no dejó un comentario.MICHAEL T. | First Impressions
Very helpful and friendly staff.MICHAEL S. | Overall Experience
2 Frustrating things. 1. I had checks auto-mailed to facility a week before due date. Never seemed to be entered before due date which then wanted to charge me late fee. 2. Because of the monthly late charge, I had to call the facility often. My calls were rarely answered locally and almost always seemed to be forwarded to national call center where they could not help me with my issue.TODD B. | Overall Experience
will use this place in the future and recommend to friends! great placeHOLLY L. | Overall Experience
El cliente no dejó un comentario.WILLIAM/ michelle J. | Overall Experience
El cliente no dejó un comentario.BERNETTE C. | Overall Experience
This is an amazing facility and the security is above and beyond.Sherry R. | First Impressions
Very friendly, helpful, knowledgeable and efficient . Amazing service!david m. | First Impressions
We were looking for secure and easily accessible RV storage and this place had exactly what we were looking for. The facility was impressive. It was very clean and well organized. The staff was very helpful and attentive. The gentleman who assisted us in finding a spot for our RV, Leron, was very professional. He was patient in explaining in detail the entire rental process and worked hard at finding us the perfect spot for our RV.GIULIA O. | First Impressions
El cliente no dejó un comentario.Nicole H. | Overall Experience
The new standard in storage!JOHN R. | Overall Experience
Antonio, Miss Casey, Leron, Bryant and the rest are wonderful!!! The place is clean, convenient. The only thing I would add is some benches to sit down on and rest. Their prices are much better than the Uhaul in Apple Valley, and better than anyone else local for what you get here.Lisa P. | Overall Experience
Staff was very helpfulJulie B. | Overall Experience
El cliente no dejó un comentario.Tom N. | Overall Experience
El cliente no dejó un comentario.Phil P. | Overall Experience
Very friendly people and helpful…..PAUL W. | First Impressions
El cliente no dejó un comentario.JERMEY G. | Overall Experience
El cliente no dejó un comentario.GERALD U. | Overall Experience
It was decent, just took a good walk to get to the unitTYLER S. | First Impressions
El cliente no dejó un comentario.JACOB M. | First Impressions
Lakeville faculty staff have been very helpful. Auto pay setup was problem with incorrect fees and difficulty resolving. This resulted in many paper notices being mailed to multiple parties describing late fees that were not valid. Contact center hold times were not acceptable, no way to engage and resolve without physically visiting the uhaul location. Local staff, very helpful, just fix your systems and staff your contact centers to address service times.Joe H. | First Impressions
El cliente no dejó un comentario.RONGZHONG G. | Overall Experience
El cliente no dejó un comentario.Ronald H. | First Impressions
The only thing i would've liked was 24 hour accessMICHAEL H. | First Impressions
Leron was very helpful, answered our questions and rearranged the space so it would accommodate our needs. We wouldn't have rented the space had it not been for his efforts to make it workPETER P. | First Impressions
El cliente no dejó un comentario.STEVEN K. | Overall Experience
Always greeted warmly by professional curtrous customer service staff. Equipment is where & when we need it and in great shape.thomas J. | First Impressions
The Lakeville U-Haul storage facility was excellent.Greg W. | Overall Experience
The employees made of feel apart of their familyANTOINETTE S. | First Impressions
We did have an issue with billing that was not resolved, but we were not charged for being there 1 extra day so that balanced it out. Almost all the staff was great and easy to work with. One person gave us wrong info. Facility was clean.STEVE W. | Overall Experience
Very nice newer facility. Large elevator was great for moving to and from upper floors. Docks also great for different size vehicles loading and unloading. Staff was very helpful.Joseph B. | Overall Experience
Customer service was excellent.KATIE H. | Overall Experience
Leron, was awesome willing to accomadate my needs and make it work. runs a impressive service.JOHN H. | First Impressions
Full service storage and moving facility complete with packing materials.JOHN R. | First Impressions
El cliente no dejó un comentario.John O. | First Impressions
Leron is such a gentleman. Even gave me his chair. We had some confusion and the staff was very nice about helping us and explaining to me. Left very happy.KAREN O. | First Impressions
El cliente no dejó un comentario.ANGELIQUE C. | First Impressions
El cliente no dejó un comentario.GREGORY B. | Overall Experience
El cliente no dejó un comentario.Tavonna W. | First Impressions
El cliente no dejó un comentario.Stanislav V. | First Impressions
I so appreciate the friendly and helpful attitude of the folks there at Lakeville U-Haul. Thank you.Greg W. | First Impressions
I loved it so much. They was very helpfulLAKEIHARA T. | First Impressions
El cliente no dejó un comentario.MELISSA L. | First Impressions
Kasey was awesome at showing us everything we needed to know to rent a storage room . We appreciate the great service Thank You RonRonald S. | First Impressions
Facility manager went above & beyond to guide us throughout the process of moving in. The U-Haul app is convenient & the facility is brand new. Ample flat beds for use to transport belongings from loading dock to storage unit. Each unit has a security alarm. Overly impressed with the whole process & feel fortunate to have this location here in Lakeville!Karen E. | Online Move In
Both LaRon and Casey were amazing--LaRon went way above to get my boat into storage, so grateful!CARA M. | First Impressions
Wish it was 24/7 access.Kimberly R. | First Impressions
Very pleased with the service provided. All employees we had contact with were very friendly, helpful and accommodating. Facility was very clean and well lighted. Would certainly rent storage space there again.barara w. | Overall Experience
I forget the name of the amazing woman who checked us in, but she was the absolute sweetest and kindest soul. I'm grateful for her knowledge - which made the experience so much easier on us! Thank you so much!MARQISA H. | First Impressions
I printed from that facility before in all the people are so nice and friendly and explain everything that is the only place I will rent fromSUSAN J. | First Impressions
The facility and automation were top notch. Helpfulness by staff was really good also.Dean S. | First Impressions
Messed up our unit number multiple times which resulted in us going back and forth over which one is supposed to be ours. Which resulted in the alarm going off every time we opened our unit. Said that would fix it but never did until right before we moved out. Made us come in to the office for something that could have been done over the phone. They don't seem to be very organized.Paige H. | Overall Experience
The front desk staff was amazing. He took time to explain everything. Gave us a tour of the facility and made it a very easy process. So very glad I chose the Lakeville location. Would highly recommend to anyone.Argy G. | First Impressions
People here were extremely easy to work with. KC and Antonio took time to explain everything and help me understand the rental process and facility operation. I would be tempted to say they "went out of their way" but I get the feeling they treat everyone with the same respect and appreciation. Great people!!Robert P. | First Impressions
They guy checking me in was great. Helped me understand my choices and process. The unit was clean as was the entire facility.KIMBERLY S. | First Impressions
This place is the best, would rent from them even if I had a different storage right next to my house. Thank you for creating such a great customer experience.Jacob S. | Overall Experience
Tony & Casey have an amazing faculty & customer service that far exceeded our expectations. Thank you for providing outstanding care and service-very much appreciated!!Jerry Y. | First Impressions
Very nice experience, staff was extremely helpfull and professional. I just wish that a facility was closer to my business in Burnsville MN. Sincerely, Kelly LinnellKelly L. | Overall Experience
El cliente no dejó un comentario.Susan M. | Overall Experience
I do not know the manager's name specifically, but he was extremely helpful with all the logistics of setting up my rental and answering questions. He also helped me find the best deal that Uhaul provided. Thank you! I will highly recommend this location for rental needs.Anthony V. | Overall Experience
El cliente no dejó un comentario.Micheal P. | First Impressions
El cliente no dejó un comentario.Dennis S. | First Impressions
Fué muy excelente atención.Alma A. | First Impressions
Difficulties with truck returnRichard S. | Overall Experience
Great staff, great service, great facility.mike c. | Overall Experience
El cliente no dejó un comentario.Greg B. | Overall Experience
El cliente no dejó un comentario.John S. | First Impressions
Corporate should be proud of this facility, customer service above and beyondHenrietta K. | First Impressions
El cliente no dejó un comentario.John G. | Overall Experience
El cliente no dejó un comentario.gerd C. | Overall Experience
El cliente no dejó un comentario.Matt K. | First Impressions
Antonio was incredibly helpful!!!Marc D. | Overall Experience
The Staff & Facility was extraordinarily Great to deal with!! Especially The staff i personally would ask for help because i was by myself a couple of occasions & they seemed eager to help i truly appreciated that!!Reginald V. | Overall Experience
Staff are always helpful, flexible and very courteous. Facilities are always top notch and very clean. Was sad they no longer took any trash or furniture we no longer needed. We never used that service, but when we did need it, it was no longer available. Overall, I would highly recommend this U-Haul location!!!! Keep up the great work!Linda y. | Overall Experience
Very helpful staff, super clean facility. Awesome experience.Bradley F. | Overall Experience
Tony was very helpful he walked me through every step of the way! Great customer service, Security is top of the line!Brenda S. | First Impressions
El cliente no dejó un comentario.Pamela L. | Overall Experience
El cliente no dejó un comentario.Anthony D. | Overall Experience
Great operation.mike c. | First Impressions
The gentleman that helped me was fast and efficient. A wonderful person to work with.Carl S. | Overall Experience
Top of the line service and very professional. I would highly recommend this facility to anyone I know. Very clean and it's a good place that I know that I can take my things to and it will be taken care of.Melanie T. | First Impressions
El cliente no dejó un comentario.Amy W. | Overall Experience
friendly and helpful staff. very appreciated during a stressful move. thank you!Trudy L. | First Impressions
Thank you all!adam L. | Overall Experience
I forget the woman's name but she was very helpful friendly and funny. She was extremely helpful, thorough, and made the whole experience, an experience! Dale R. | First Impressions
Very friendly, and cool customer service, and was very clear on instructions to make getting in and out of your unit a breeze..Erik J. | First Impressions
Great placeJAINARAIN B. | Overall Experience
Good value. Easy to access our storage unit.Patrick P. | First Impressions
El cliente no dejó un comentario.Heather G. | First Impressions