Comentarios de los clientes para U-Haul Moving & Storage of Lake Wylie

Los comentarios de los clientes son muy importantes para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtro o edición por nuestra parte.

Testimonios de clientes recientes de U-Haul Moving & Storage of Lake Wylie

Clasificación general:

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Todd G.
Clasificación:

Mike was very nice and helpful during pick up and drop off.

Richard D.
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Keep up with great customer service and the awesome efforts to keep Equipment clean and most importantly safe for the customers.

Emily J.
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El cliente no dejó un comentario.

Beverly J.
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Lydia and mike were the best!

Jewel E.
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El cliente no dejó un comentario.

Keith B.
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El cliente no dejó un comentario.

Toni W.
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El cliente no dejó un comentario.

Valerie A.
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Pls correct your addresses shown for Lake Wylie SC to Clover SC. There is no town called Lake Wylie — it is a Lake. We had a difficult time finding the drop off location. Not familiar with the area. Fortunately we called the UHaul store and employee talked us in to a drop off location (not the one on our reservation ticket). Very frustrating.

Terry G.
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El cliente no dejó un comentario.

Jimmy R.
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I'm a frequent Uhauler due to my profession. The staff at Lake Wylie are always friendly! Mike and others treat me like family! There's many other locations that I could go to but I choose the Lake Wylie store because people like Mike! Good job Lake Wylie!!

Stanley D.
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Very impressed with Mike and his crew... pick up and return was accomplished quickly, and done very well.

Desiree J.
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The staff member that called was extremely kind and switched my rental for after hours pick up. I give her 5 stars for her efforts and kindness. Issues with the process, not the location: The issue was with the mobile app and location services (confirmed location is enabled on device; worked for safari browser, but not mobile app). It required that I call twice to resolve. This was approximately an hour before I could complete the check in process.

David C.
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El cliente no dejó un comentario.

Richard K.
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El cliente no dejó un comentario.

Russell D.
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El cliente no dejó un comentario.

valerie D.
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El cliente no dejó un comentario.

Trevor B.
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Great service

Jill S.
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No problems at drip off.

DONALD B.
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El cliente no dejó un comentario.

Terry G.
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Computer system was down when I arrived, but personnel accommodated me anyway.

GREGORY N.
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Allow for self-checkout for all U-Haul equipment instead of just trucks.

James H.
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El cliente no dejó un comentario.

Teresa W.
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Great customer service!

Mark G.
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El cliente no dejó un comentario.

Ashley M.
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El cliente no dejó un comentario.

MIKE B.
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Great people, I needed to disposes of a foldout bed and the people help and I was very satisficed in the rainy day.

Yuri B.
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El cliente no dejó un comentario.

Robert B.
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Mike, the gentleman helping me was outstanding. He was helpful, accommodating and helped make a tough couple of days bearable. Many thanks.

Gary R.
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El cliente no dejó un comentario.

Jose R.
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El cliente no dejó un comentario.

James H.
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El cliente no dejó un comentario.

William P.
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No changes needed - continue with present system.

Kenneth A.
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This is our third time renting trucks or trailers from u-haul for this move. While the truck was not new this time, it was in good working order. So far we have had excellent service and friendly people.

Jimmy B.
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El cliente no dejó un comentario.

James H.
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El cliente no dejó un comentario.

Paul S.
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Free hand truck and blankets. People are going to use them and knowing they are there to help for free would be great.

Michael N.
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Nothing, great experience. Lydia at the front counter was very good.

James H.
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El cliente no dejó un comentario.

Fred W.
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Mike, should be promoted to training others and certainly given more responsibility.

Chauncey W.
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El cliente no dejó un comentario.

Emily J.
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El cliente no dejó un comentario.

Anthony M.
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El cliente no dejó un comentario.

Douglas S.
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El cliente no dejó un comentario.

James H.
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El cliente no dejó un comentario.

Chad K.
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Mike was awesome and went above and beyond in providing excellent customer service

Douglas S.
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El cliente no dejó un comentario.

Dwayne A.
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Thank you U-Haul!

Harry P.
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El cliente no dejó un comentario.

James H.
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El cliente no dejó un comentario.

Traci C.
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El cliente no dejó un comentario.

Edward C.
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El cliente no dejó un comentario.

Susan O.
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El cliente no dejó un comentario.

David L.
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El cliente no dejó un comentario.

Dustin S.
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Customer service was pretty horrid. Location manager blamed her crap mood on the fact that her ASM was on vacation but also said she's the one that sent him on vacation? Then said her arm was hurt yet when I tried to help lift a furniture dolly into the back of a truck (literally 1 minute after she said this) she snapped at me "I'm not useless". Hilariously she then couldn't get the back door closed and had to ask for help. The service at this location would be better if a kiosk did all the personal interactions. No wonder the machines are winning.

Stephon M.
Clasificación:

4815 Charlotte Hwy Lake Wylie, SC 29710 treats customers terrible. I was yelled at and threatened by general manager Lydia Roman....all over a dang parking spot. Lydia even took it as far as to say “I'm not privileged”, her exact words. A DANG GENERAL MANAGER. Wow! I have pics of there being no “No Parking” sign in site. Lydia Roman should not be a general manager if she doesn't know how to handle repeat customers. She escalated the situation by yelling and threatening me instead of being understanding and trying to make it right.

Edward C.
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El cliente no dejó un comentario.

Stephen B.
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Big Mike is fantastic. Very helpful and knowledgeable

Ralph B.
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El cliente no dejó un comentario.

Charles M.
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Truck had a lot of dog hair and long gray hairs all over the floor board.

Edward C.
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Tea and crumpets? I dunno. You rent me trucks when I need a truck and your staff Knows what they are doing. You provide the service I need when I need it and you generally have what I need when I need it. So ... great job! 😎👍

edward L.
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El cliente no dejó un comentario.

Andrea H.
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El cliente no dejó un comentario.

Joseph B.
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Mike went out of his way to help me.

Yolanda D.
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Employee present was very knowledgeable, friendly and working as quickly as possible to move you out the door quickly. There was an issue with the computer system which allowed things down but again the employee seemed to do everything possible to ensure a smooth and timely transaction.

Michael E.
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El cliente no dejó un comentario.

Brian H.
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I would not go back because no one was wearing masks and I did not feel protected even though I was wearing a mask.

Corey P.
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El cliente no dejó un comentario.

Richard F.
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El cliente no dejó un comentario.

Greg S.
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El cliente no dejó un comentario.

Dell W.
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Overall, i was pleased with this experience. However, returning the truck outside of normal operating hours was very difficult. Although i followed your instructions on the paper i was given, i was still not able to return the truck online. I had to wait until an employee showed up to prevent a late fee added to my bill. This needs to be addressed quickly in my opinion. If this were to happen again, i would find another company for my moving needs. Have a great day!!!!

James H.
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El cliente no dejó un comentario.

Erin L.
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El cliente no dejó un comentario.

Helen T.
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Excellent service and friendly

Harold T.
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Require all staff/customers to wear facial coverings and maintain social distancing.

James H.
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El cliente no dejó un comentario.

Thomas K.
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Friendly attendants, clean location, price for equipment very reasonable, what else can I say ... it's nice having our own hometown U-Haul dealer. Well Done!

David K.
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El cliente no dejó un comentario.

April R.
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El cliente no dejó un comentario.

James H.
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El cliente no dejó un comentario.

Sheena W.
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El cliente no dejó un comentario.

Andrzej L.
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El cliente no dejó un comentario.

Claude A.
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El cliente no dejó un comentario.

Patti S.
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The manager, Lydia, and the other associate I had contact with were knowledgeable, professional and efficient. This made the experience seamless.

Tony F.
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El cliente no dejó un comentario.

Cindy V. | Overall Experience |
Clasificación:

Lydia she is absolutely the best! Her customer service goes above and beyond. Kudos for her! 😁😁😁

Laverne H.
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Keep doing what you're doing😊

Erik M.
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El cliente no dejó un comentario.

Timothy S.
Clasificación:

Nothing everyone and everything was great.

James H.
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El cliente no dejó un comentario.

Vitalii S.
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El cliente no dejó un comentario.

Sheena W.
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El cliente no dejó un comentario.

Kevin W.
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I have rented from the lake Wylie location on 2 separate occasions and have always had a good experience.

CHAD C.
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El cliente no dejó un comentario.

John K.
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Met as soon as I pulled up, they were more than helpful. We had a good brief conversation. He had me back on my was in minutes. Great place

Terry W.
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El cliente no dejó un comentario.

Richard P.
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El cliente no dejó un comentario.

Joe B.
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It takes way to long at time of rental and dropping off. Your process of checking in and out needs to be streamlined.

ROBERT K.
Clasificación:

I completed the online check-in entirely with the understanding that I would not have to go inside the rental building. The rep "Mike" said I had to come in to sign the paperwork. Mike was not wearing a mask to prevent the spread of the coronavirus and did not respond when I asked why. I won't rent here again.

Robert L.
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El cliente no dejó un comentario.

jack T.
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El cliente no dejó un comentario.

James H.
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El cliente no dejó un comentario.

Lydia R. | Overall Experience |
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El cliente no dejó un comentario.

Sydney T. | First Impressions |
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El cliente no dejó un comentario.

roger c. | Overall Experience |
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El cliente no dejó un comentario.

roger c. | First Impressions |
Clasificación:

Everything went smoothly and very happy with service.

MARK H. | First Impressions |
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Consistently Outstanding customer service. I’ve rented there several times and service was outstanding

Louis V. | First Impressions |
Clasificación:

.

James M. | First Impressions |
Clasificación:

Great guys to work with

Angie H. | Overall Experience |
Clasificación:

Excelente servicio

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