Comentarios del cliente para U-Haul Moving & Storage of Lake Norman

Comentarios de los clientes es muy importante para nosotros. Utilizamos estos comentarios para guiar nuestros esfuerzos y mejorar nuestro servicio. Todo lo que sigue es directo de nuestros clientes, sin ningún tipo de filtración o edición de nuestra parte.

Testimonios de recientes clientes de U-Haul Moving & Storage of Lake Norman

Grado total:

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Douglas C. en

Grado:

Great customer service they didn’t have a 5x8 and looked up a location down the street they had one and got it picked up quickly. Great customer service both locations.

Christian S. en

Grado:

El cliente no dejó un comentario.

Matthew S. en

Grado:

El cliente no dejó un comentario.

Mary W. en

Grado:

Everything was great except that I was told the gas tank was full and I needed to fill up before returning it. I went less than twenty miles with the truck, but it took 5 gallons to fill the tank. I don't believe the tank was full when I received it.

Andrew K. en

Grado:

El cliente no dejó un comentario.

Doug J. en

Grado:

Great wine storage area. Very convenient and easy to access. Will recommend to others.

Christine M. en

Grado:

Must improve your employees attitudes.

Stephen G. en

Grado:

Would..will use again!

Carina N. en

Grado:

The customer service reps at the store were pleasant and courteous. Very smooth process.

Alicia D. en

Grado:

great and very smooth experience

FNU K. en

Grado:

i was sent back by telling no truck is available instead of already made the booking online for the pick up.

Brandon W. en

Grado:

El cliente no dejó un comentario.

Selina D. en

Grado:

It was great other then was late for pick up. Which in turn made it a late start for starting a move.

Jennifer W. en

Grado:

I would without a doubt recommend this location to friends and even family!!! Great great Staff!!

Lillian S. en

Grado:

Staff was great! There was odd smell in van. Maybe used to transport animals before we used it? Other than that all great

SEAN O. en

Grado:

First time using U Haul. What a professional and friendly service. I dealt with Ray at the front counter and returning the van, he was an incredible asset for the company and was incredibly helpful, knowledgeable and personable. Thank you once again, Sean O’Grady

Nathanael B. en

Grado:

The team were so helpful, kind, professional, flexible. This was just a really incredible experience.

Elizabeth B. en

Grado:

Excellent customer service!

susanne Z. en

Grado:

El cliente no dejó un comentario.

randel N. en

Grado:

We did after hours drop off.

patrick S. en

Grado:

All good- very pleasant experience.

Eric N. en

Grado:

I don't even know where to start. This was mishandled in every possible way. My pickup location was moved, but I could not be told where. I had to make extra phone calls. Then I was charged an unreasonably excessive amount for after hours dropoff when there was no mention of a fee. I would tell everyone I know not to use uhaul, unfortunately you don't have many competitors.

glenn O. en

Grado:

El cliente no dejó un comentario.

Jill M. en

Grado:

El cliente no dejó un comentario.

Brandon K. en

Grado:

Only complaint was that you changed the location on the pickup. I was unaware and had to spend 20 minutes waiting at the first store to be told to go to the other store and then another 15 minute to drive to the different location. If i would've known of the change, the overall experience would have been perfect.

David A. en

Grado:

Painfully slow.

Norman P. en

Grado:

El cliente no dejó un comentario.

Johnny S. en

Grado:

El cliente no dejó un comentario.

Philip T. en

Grado:

Moriah was very helpful

Patrick C. en

Grado:

El cliente no dejó un comentario.

Bryan E. en

Grado:

Very friendly

Kathryn P. en

Grado:

This U-Haul location is the ONLY one we use. If you look at our renting history, we use the service a lot and the associates you have at this store are the most helpful friendly and efficient

mark T. en

Grado:

El cliente no dejó un comentario.

Darrell H. en

Grado:

Excellent!

Ken J. en

Grado:

Parking at the entrance is tight. Everything else met expectations. Staff always helpful.

Daniel B. en

Grado:

El cliente no dejó un comentario.

Scott J. en

Grado:

Great customer service and a friendly demeanor

kathy B. en

Grado:

Everything went smoothly here and they were very helpful and efficient

Victoria B. en

Grado:

The entire staff are so friendly and knowledgeable. If I am ever in the need of a storage unit again, this will be the very first place I will go!

Andrea A. en

Grado:

None

Matthew K. en

Grado:

I was only a short term tenant, but the staff at U-Haul Moving and Storage of Lake Norman were top notch. They were very friendly, helpful, and accommodating. I would highly recommend them.

nicole l. en

Grado:

friendly staff but... NO parking, so difficult to maneuver. narrow hallways, minimal carts for use, no lights in unit, light in hall not working, so had to use flashlight to find things in unit.

Glenn J. en

Grado:

Excellent facility. Would highly recommend to a friend.

Matthew K. en

Grado:

Great experience. All the staff I worked with at the Cornelius location were responsive and helpful. The rental truck was clean and reliable, and the storage unit I rented was convenient.

Brandon D. en

Grado:

Staff was really nice and accommodating.

nicole l. en

Grado:

rental and pickup of truck was fairly easy, but was next to impossible to get a hold of anyone, and took days to resolve a billing issue and countless time spent on hold. that is why the low score

Kristin B. en

Grado:

Couldn’t have been happier with the service I received.

RICARDO D. en

Grado:

Great customer service and pricing. Thank you!

MARK C. en

Grado:

loader price was 50.00 dollars, I agreed. when complete I paid 50 and a 20 dollar tip he was happy. Store staff wants another 30 dollars has harassed me with text and phone calls nonstop.

Steven Z. en

Grado:

The facility is top notch. The staff is very helpful. I would recommend this facility to anyone that needs a storage facility and we will use them again if we need a storage facility.

RAMONA J. en

Grado:

Was very pleased of the kindness shown to my son, Alex, when he moved my contents out. Your actions were very much appreciated, as it was near the time you were closing. Thanks again. Ms Ramona Jordan

Karl T. en

Grado:

I have used this facility many times over 20 years... Very reliable...ktw

Mary P. en

Grado:

Excellent customer service. Julie, Brittany and Ray were professional, friendly and very helpful during our relocation process. Will certainly use this location if needed in the future.

Aura R. en

Grado:

Thanks very good attention

Mark S. en

Grado:

A remodel of my local condo required a temporary move out of my stuff. You provided me with a “one stop shop” with a truck rental, storage space, and moving labor. I had a very positive experience.

Vernon T. en

Grado:

The employee was courteous very helpful she took time to explain and showed me a few storage unit! She was very very helpful!!

Adam L. en

Grado:

Office staff was also extremely helpful and would go above and beyond to help our move less stressful

Aura R. en

Grado:

Nos recibieron muy bien y nos brindaron una Exente Atención Gracias.

Jane E. en

Grado:

Ease of self move. Manager very helpful.

Ruth E F. en

Grado:

Everyone are very friendly and I will return to this location

GLORIA D. en

Grado:

Wonderful staff has always been very helpful! Facility is well-maintained and secure. Thank you so much!

Dale R. en

Grado:

The whole crew was personable, nice, and laughed the whole time. They really seemed to enjoy what they were doing. The unit was clean except for a rat trap but that is understandable.

John G. en

Grado:

Melissa was an outstanding sales person and responder to my questions. Further, she facilitated check-in in a manner that was smooth, positive, and fun. Now, I am off to pack and move!

JOANNE E. en

Grado:

The people who work here are always friendly and supportive. I've always been happy working with them. The place is kept clean and tidy.

Jeff G. en

Grado:

Very convenient. Always friendly staff and willing to help. Parking is a little tight, but people are in and out to make loading/unloading easy.

Chirstoper C. en

Grado:

Excellent

Walter J. en

Grado:

Good people

Ruth E F. en

Grado:

Amy and Julie very nice people.

JOHN P. en

Grado:

Easy to enter and exit and at the same time extremely secure. Always clean and moving supplies are abundant. All employees were friendly & provided excellent service. Would return to this location!!!

Timothy M. en

Grado:

Melissa Neal did everything she could to help us! (loaded truck, changed plans, hurricane on the way) She was fantastic! She went above and beyond and I'm grateful for her service. Well done!!!

Ruth E F. en

Grado:

Melissa, was very helpful on the phone.

Danna R. en

Grado:

I want to thank Melissa and staff for making a very frustrating day easier to deal with. They were so vey accomdating with resources and their knowledge of the process. We thank you very much! D

brenda b. en

Grado:

Staff easy to work with. Employee Julie was especially helpful.

Paul P. en

Grado:

Melissa and her staff are the best! One of the best customer Service's experience I ever had! They went well above and beyond to help me out returning my Ihaul truck and getting me situated into my s

Ashley M. en

Grado:

Great customer service!

Nancy S. en

Grado:

Great people at this site!

WILL L. en

Grado:

Quality facility with a great staff.

Kara R. en

Grado:

We always use this store even though it is not closest to our home. The service is efficient and always friendly and helpful. You have a very good manger here! It's rare. Please reward her :-)

bill c. en

Grado:

Excellent experience

Brad M. en

Grado:

The truck I used to move in had not been updated with workable wipers , as they were literally falling off as I took truck away . The young lady replaced them promptly though .

Eugine m. en

Grado:

Clean and convenient